Supporter services officer jobs (755)

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Top job
University College London
Bloomsbury
£44,674 - £52,701 per year
UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks.
Top job
Bone Cancer Research Trust
Leeds
£33,000 - £35,000 (Negotiable for an exceptional candidate)
Passionate about making a difference? Love working with data and delivering first-class supporter care? This role may be for you!
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The Lullaby Trust
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£22,000 per year
The role is to assist the team with the coordination and data management of services: CONI programme, information and bereavement support.
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Shelter
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£46,000 pa + excellent benefits including the opportunity to work from home and 30 days holiday
Join Shelter as Head of Local Services - North where you will be leading and managing our hubs
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Foothold (The IET Benevolent Fund)
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£28,000 per year
We are recruiting for Services advisor to join our expanding team
Bloodwise
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Circa £32,000-35,000 per annum - negotiable for applicants with clinical experience
Dementia UK
EC3N, London
£25,000 per year
Dementia UK is looking for someone to deliver excellent customer care to supporters and potential supporters.
Page 1 of 51
University College London
Bloomsbury, Greater London
£44,674 - £52,701 per year
Permanent, Full-time
Job description

Office of the Vice-Provost (Advancement)

London

Head of Supporter Systems and Data

Full Time

The appointment will be on UCL Grade 8. The salary range will be £44,674 - £52,701 per annum, inclusive of London Allowance.

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions. At the end of  we are delighted to have raised more than  towards our target.

From fighting dementia to ensuring generations of students reach their full potential: It's All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. As Head of Supporter Systems and Data you will power the office’s activities by leading a team that manage core systems and provide crucial data services used by almost all colleagues. You’ll manage and develop our suite of supporter systems (called MySupporters and built around Blackbaud CRM) and you’ll oversee our reporting, importing and selection functions. As a technical and function expert you’ll support major projects and generally be a champion for data driven decision making across the office.

The ideal candidate will be an experienced CRM system manager, comfortable working both at the level of technical administration/development and strategic system oversight. They will have experience leading teams responsible for complex, data-related services and will have a strong understanding of fundraising, engagement and marketing within either an education or charity context. Experience of Blackbaud products, particularly CRM, would be a considerable advantage but a general aptitude for learning new systems quickly and comprehensively is a key requirement.

Closing Date: 6 January 2020.

Latest time for the submission of applications: 23:59.

Interview Date: TBC.

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Refreshed on: 13 December 2019
Closing date: 06 January 2020
Tags: Fundraising,Marketing
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