Supporter services officer jobs

�� Digital Officer

Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.

This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.

Key responsibilities include:

• Plan, schedule and deliver a steady stream of high-quality content across social media channels
• Actively build and nurture our online community
• Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
• Use data and insights to test, learn and continuously improve performance across channels
• Work closely with colleague across the charity
• Support campaigns, events and contribute fresh ideas
• Stay ahead of digital trends

✅ What We’re Looking For

• Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
• Hands-on experience managing social media channels with a strong understanding of what works across different platforms
• Confident in creating a range of digital content
• Comfortable diving into analytics, using data to refine your approach and maximise impact
• Experience of email marketing and understand how to create campaigns
• Organised, proactive and detail focused.

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.

Contract: Full-time, London (9-month contract)

Salary: £29,849-£35,493 per annum

Closing Date: Monday 29th June 2026

Interviews will be held w/c Monday 6th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Officer to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Events Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.

About you

You will be an energetic and personable individual with:

• Proven experience of working in a supporter or customer-facing role.
• Excellent communication and relationship building skills, confident in communicating with varied audiences.
• Excellent copy-writing skills for supporter communications and an interest in marketing.
• Strong organisation and multi-tasking skills, in order to ensure Sleep Out events run smoothly.
• Proactive and ambitious, always looking for creative ways of working.
   

What you’ll be doing

• Support the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
• Engage and steward all Sleep Out event participants, supporting them with their fundraising, answering queries and building strong relationships.
• Support the implementation of marketing plans that recruit participants.
• Support the Event Manager in managing the partnership with NBS to maximise the impact of the partnership and strive for long-term growth.
• Responsible for administrative processes for the Sleep Out team including donor and financial records, monitoring and creating resources and materials.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!

Contract: Full-time , London 

Salary: £37,221 - £41,740 per annum

Closing Date: Monday 29th June 2026

Interviews will be held w/c Monday 6th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Senior Officer to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Senior Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.

About you

• Ambitious and organised individual with experience delivering successful marketing campaigns and mass participation fundraising events.
• An excellent communicator with strong copywriting, supporter stewardship and relationship management skills.
• Skilled at motivating supporters and delivering outstanding participant experiences.
• Confident managing multiple priorities, projects and deadlines across different teams.
• A collaborative team player who can also work independently and use initiative.
• Proactive, adaptable and confident using IT systems and databases.
   

What you’ll be doing

• Responsibility for the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
• Support the Sleep Out Manager in delivering the Corporate Sleep Out event by taking on responsibilities such as volunteer management and notes taking at project meetings.
• Support the Sleep Out Manager with annual planning and budgeting for the Sleep Out portfolio, including tracking against financial targets and managing our administrative and financial processes.
• Support the Events Manager to implement a strategy that maximises the income potential of the Sleep Out portfolio.
• Line manage, motivate and develop the Sleep Out Officer to empower them to achieve their best.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Senior Event Officer click ‘Apply’ now!

About the role

We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.

This role is a fixed term contract until end of February 2027.
 
About you 

You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. 

With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.

Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.

Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

If you’ve any immediate questions please contact us. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who 
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026

Date posted: 15 June 2026

Salary: £41,641 with excellent benefits

Contract type: Permanent, full time

Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.

About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.

The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.

Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI Strategy.

About the role
The Governance Officer will work closely with the Head of Governance to support the effective and efficient functioning of the board of governors, its committees, the Foundation’s subsidiary company, Medtrust, and other aspects of corporate governance. The role sits within the Company Secretary’s team, which is responsible for the Foundation’s governance, compliance, risk and assurance processes.

The post-holder will provide high-quality secretariat and governance support, helping to ensure that agendas, papers, minutes, forward plans, governance records and key meetings are accurate, timely and delivered to agreed standards. They will also support governance meetings and events, maintain governance systems and registers, assist with policy and regulatory compliance processes, contribute to governance learning and effectiveness work, and provide administrative support to the People Forum.

Deliver high-quality governance and secretariat support for the board and its committees, including agendas, papers, meeting support, minutes and forward planning. This will include providing the secretariat for at least one committee and supporting the Head of Governance with the effective administration of the overall governance structure.
Plan and coordinate in-person, hybrid and virtual governance meetings and events, including board meetings, committee meetings, governor information sessions, awaydays and board dinners.
Maintain accurate governance systems, records, trackers and registers, supporting transparency, compliance and effective governance assurance.

Support the operation of governance frameworks, including policy reviews, delegated authority processes, declarations of interest, hospitality and gifts, governors’ grants, and regulatory filing requirements.
The successful candidate will have experience of supporting senior managers, governors, trustees or committee members; excellent organisational skills; strong written and verbal communication skills, including accurate minute-taking; and confidence using tools such as Microsoft Office, Acrobat and Teams to support governance or administrative work to a high standard.

How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.

If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.

1. Please tell us why you are interested in working for the Health Foundation and in this Governance Officer role.
    
2. Please briefly describe the experience, skills or knowledge you would bring to supporting effective governance, committee or senior-level meetings, and how would you build positive working relationships with senior stakeholders?
    
3. Please give a brief example of how you have organised information, records, meetings or processes accurately and efficiently in a previous role.

 
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.

Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: Sunday 28 June 2026 23:59

Interview / Contact date: TBC

FUNDRAISING ADMINISTRATIVE ASSISTANT

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

The Fundraising Administrative Assistant forms an integral part of our Fundraising Team. We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team. 

 The Fundraising Administrative Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss.  You will be a key part of a growing fundraising team providing support across the team.

Responsible to: Individual Giving Manager 

Direct reports: None

Working hours and contract: This is a permanent full-time role (35 hours per week).  We will consider part-time and flexible working arrangements. 

Salary: £25,000 - £26,500 (depending on experience)

Location: Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.

How to Apply: 

Please submit your CV and a covering letter, with the subject header: Fundraising Administrative Assistant application to our recruitment inbox

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?

Closing date for applications: Thursday, 9 July 2026 at noon

Early applications are encouraged. We will be shortlisting on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Interview dates: 16-17 July 2026 (TBC)

The interview process is as follows: 

• 1st Interview: Online with recruiting manager and fundraising colleague. 

• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team on Wednesday, 22 July (TBC)

Role Responsibilities 

Supporter Development team 

• Support the Individual Giving Managers and Legacy Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details. 

• Support the Database team with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income. 

• Liaise with design and print suppliers to source quotes and deliver appeals and other campaigns. 

• Support the Supporter Development team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.

• Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation. 

• Support the Individual Giving Managers in building emails using the charity’s email marketing platform. 

Philanthropy team

• Use a CRM database to effectively administer and manage event and community enquiries and activities. 

• Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner. 

• Support with logistics for virtual and in-person events as required. 

• Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.

• Helping the team to source prizes and goods for community and challenge events.

• Provide financial admin support to the Philanthropy team including batching and reconciling incoming payments.

• Provide general administration support across the Philanthropy team as required, including printing and posting items.

• Update the database and provide CRM reports as required.

Wider fundraising  

• Answering inbound calls as part of the head office call team, at least three days per week, and responding to or triaging enquiries to be resolved in a timely manner.

• Support the Supporter Care Officer in dealing with external enquiries and managing internal post, including sorting incoming post and organising outgoing fundraising post from head office. 

• Provide general administration support across the fundraising team as required. 

• Be responsible for the fundraising team’s 1Password folder, ensuring it is consistently updated. 

• To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation. 

Person specification

Desirable skills, knowledge & experience 

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders. 

• Proven ability to engage, inspire and enthuse a range of supporters. 

• A commitment to undertake training where required and an enthusiasm for new challenges and experiences. 

• Excellent interpersonal skills with the ability to build rapport. 

• Strong project management and prioritisation skills. 

• IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases. 

• A commitment to our values: Together we are bold, tenacious, informed and optimistic.

• Experience of using a CRM database to support relationship management. 

• Understanding of the charity sector and associated fundraising technique. 

Personal qualities 

• An understanding of and commitment to blind and vision impaired people. 

• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.

• Highly organised with the ability to juggle several deadlines at the same time. 

• Positive, confident and enthusiastic. 

• The ability to use initiative, common sense and solve problems.

• Self-motivated, team worker with ability to work autonomously as required. 

• Willingness to work flexibly where required. 

• Approachable, creative, ‘can-do’ attitude. 

• Excellent attention to detail. 

• Happy and comfortable with managing day-to-day routine administrative tasks, in addition to prioritising ad hoc tasks when required 

• A growth mindset.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. 

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

An exceptional opportunity to lead an established, trusted & values-led organisation with a committed team and meaningful mission to champion unpaid carers and shape its next chapter. 

Chief Executive Officer 

Hours – 37.5 hours per week

Salary - £60-65,000 per annum FTE

About Us 

Carers Support Centre is a values-led charity working across Bristol and South Gloucestershire to support unpaid carers—people providing vital care to family and friends at home. We are widely recognised locally, regionally and nationally as a trusted and respected organisation. 

The Opportunity 

We are seeking a dynamic and inspiring Chief Executive Officer to lead the organisation into its next phase. Working closely with our Board of Trustees and staff team, you will shape our future direction at a pivotal time—when demand for support is rising and the voluntary sector faces increasing financial and operational pressures. 

This is a rare opportunity to build on a strong legacy and lead an organisation that makes a real and lasting difference every day. Unpaid carers are under growing pressure, and we are looking for a CEO who will: 

• Champion their rights and voices 

• Strengthen partnerships and influence across the system 

• Secure sustainable funding to support future growth 

Carers Support Centre is in a strong position—with a committed and talented team, a respected reputation, and a solid platform for development. This is an exciting moment for a new CEO to help shape what comes next. 

Main Duties 

The Chief Executive Officer will: 

• Lead the strategic direction, performance and day-to-day running of the organisation 

• Build and sustain strong partnerships and income streams across the health, care and voluntary sector 

• Ensure robust governance, financial management and safeguarding arrangements 

• Work closely with the Board to support effective leadership, decision-making and accountability 

• Inspire, lead and develop staff and volunteers to deliver high-quality, impactful services for carers 

• Act as a visible ambassador for the organisation, promoting its work and influence locally and beyond 

There’s lots more we could tell you, but why not apply and come and see for yourself.If you’d like any further information, please email Jen Tomkinson; Trustee  or our current CEO, Mike Coe  to arrange a mutually convenient time for a phone call. 

Contract:   Permanent, full time

Salary:   £28,996 – £33,716 per annum

Location:   Burford, Oxfordshire (hybrid working)

Closing date:   2 July 2026

Interview date:   8 & 10 July 2026

Do you enjoy building meaningful relationships and creating partnerships that make a real difference for animals and the people who love them? If so, we’d love to hear from you.

We’re looking for a Corporate Partnerships Officer to join our Fundraising, Marketing and Communications team. This is an exciting opportunity to help grow and develop our corporate partnerships, securing vital income and long-term support for Blue Cross.

More about the role

As Corporate Partnerships Officer, you will support the Head of Corporate Partnerships, Community and Events to secure high value, long-term partnerships across a range of sectors. You’ll play a key role in both account management and new business development, helping to deliver impactful, mutually beneficial relationships with corporate supporters.

You will manage a portfolio of partners, support the development of new opportunities including Charity of the Year, sponsorship and cause-related marketing, and ensure an excellent supporter experience at every touchpoint.

This role is based at our Burford site with hybrid working in place, with a minimum of two days per week in the office.

 What you will be doing

• Building and nurturing long-term, mutually beneficial relationships with corporate partners
• Managing a portfolio of corporate accounts, ensuring excellent stewardship and ongoing engagement
• Acting as a first point of contact for corporate fundraising enquiries via email and telephone
• Supporting the development of compelling proposals, reports, communications and partnership materials
• Working with the Head of Corporate Partnerships, Community and Events to deliver account management plans and maximise income
• Identifying and researching new business prospects, including due diligence and prospect development
• Securing and supporting new business meetings with potential partners and sponsors
• Developing your own pipeline of opportunities to grow corporate income
• Collaborating with colleagues across fundraising and the wider organisation to deliver partnership activity
• Supporting financial processes, including income coding and purchase orders
• Providing administrative support including acknowledgements and supporter communications
• Ensuring compliance with data protection and fundraising regulations

About you

You will have experience working with corporate partners and will be confident building relationships with a wide range of stakeholders. Comfortable managing both account management and new business activity, you will be organised, proactive and motivated to deliver results.

You’ll bring a positive, solutions-focused approach, with the ability to manage competing priorities and work under pressure. You will communicate confidently and professionally, representing Blue Cross in a way that reflects our values and culture.

Essential Qualifications, Skills, and Experience

• Experience managing corporate partnerships or accounts 
• Proven experience supporting or delivering new business development 
• Ability to build and maintain strong, positive relationships internally and externally 
• Strong research and prospecting skills 
• Excellent written and verbal communication skills 
• Strong organisational skills and attention to detail 
• Good interpersonal and influencing skills 
• Experience using MS Office and databases 
• Ability to work both independently and as part of a team 
• Understanding of, and ability to apply, Blue Cross values

 Desirable Qualifications, Skills, and Experience

• Experience within corporate fundraising 
• Experience using CRM databases 
• Knowledge of the charity sector 
• Confident and engaging communication style 
• Creative and innovative approach to identifying opportunities 
• Strong influencing and persuasion skills 
• Ability to think strategically and spot growth opportunities 
• Solution-focused mindset

How to apply 

To apply for this role, please submit your application through our careers site and demonstrate how you meet the essential criteria.

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Job Title: Member and Supporter Experience Officer (summer placement)

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London. London attendance on Tuesdays)

Duration: 3 months (2 July – 6 October)

Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.

*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.

Context and purpose of role

At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.

This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.

Key responsibilities

Supporter Engagement

• Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.

• Escalate complex, safeguarding and complaint-related enquiries appropriately.

• Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.

• Acknowledge and thank donations and other payments in a timely and personalised manner.

Payment processing

• Process and manage in-bound financial payments in an accurate and timely manner

• Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.

Data integrity and CRM Management

• Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.

• Support key supporter administration tasks (e.g. welcome pack data send)

Problem-solving and complaints handling

• Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.

• Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.

• Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.

Volunteer support

• Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.

Other

• Undertake such other duties as may be reasonably required of the post.

• Engage and proactively develop excellent working relationships across the organisation.

The person

Knowledge, Skills and Experience

Essential:

• A high standard of organisational, interpersonal and communication skills.

• An excellent telephone manner.

• An ability to maintain high levels of accuracy at all times.

• Ability to adapt style, tone and content to provide a tailored service to supporters.

• Ability to show initiative and determination to investigate and solve complex enquiries.

• Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.

Desirable:

• Experience of working in a busy customer/supporter service environment.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.

• Empathetic and patient, with a genuine desire to help members and supporters.

• Positive and professional attitude.

• Proactive and self-motivated with the ability to work independently.

• Adaptable and flexible in a fast-paced environment.

• Strong sense of responsibility and accountability.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.  

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.  

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.   

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.

This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.

The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.

The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.

Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.

Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.

Lead on digital campaigns to recruit and retain new supporters.

With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.

Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.

The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.

Demonstrable experience of developing and delivering digital campaigns.

Experience of developing supporter segmentation strategies and working with a CRM.

*Please note applications are being reviewed on a rolling basis.*

The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are seeking an outstanding Chief Executive Officer to guide First Step into its next chapter, following the announcement of the planned retirement of our current CEO after 11 years of dedicated service.

You join us at an exciting and transformative time. We are actively driving the organisation forward, focusing on long-term sustainability while ensuring we never lose sight of the families who rely on us.  We are looking for a CEO who shares our values, inspires others and can lead with vision, compassion and determination.

This is a hands-on, outward-facing role, leading from the front, championing First Step’s profile within the community and igniting the interest of existing and potential supporters and donors. You will need to:

• Inspire, energise and direct the First Step team of staff and volunteers, to consistently deliver outstanding support for families of children with special needs and or disabilities
• Foster a positive and proactive culture that embodies excellence and compassion at every level
• Shape and communicate a strong strategy and vision, ensuring that every aspect of our work aligns seamlessly with First Step’s objectives and values
• Actively seek out and embrace new possibilities to expand and enhance services, driving innovation to ensure the organisation continues to make a meaningful difference to the community

As we follow the recruitment requirements of Keeping Children Safe in Education we do require a fully completed application with a full education and working history with any gaps explained.  A supplimentary CV can also be provided for additional information, but not in place of a fully completed Application Form.

At First Step, safeguarding children and vulnerable adults is at the core of everything we do. Working closely with children, parents, staff, volunteers, and the wider community, we are dedicated to creating a safe and nurturing environment where everyone can thrive. Our team is vigilant and proactive to identify and address any concerns, and to follow our robust procedures whenever there is a belief that a child or vulnerable adult may be at risk of harm.

We are equally passionate about championing equality and diversity in our employment practices and the services we provide. First Step embraces inclusion, celebrating the unique perspectives and talents that each individual brings to our organisation. We actively encourage people from all backgrounds – regardless of race, gender, disability, age, marital status, sexuality, religion, background, or personality – to play a key role in building vibrant, sustainable communities. Our commitment is rooted in recognising and valuing the strengths diversity brings to our team and our wider community.

Please note: You will be required to undertake a Disclosure and Barring Service (DBS) check in line with the Rehabilitation of Offenders Act 1974, ensuring we maintain the highest standards of safety and trust.

Are you interested in using your administration skills to support teams that work with children and young people?

The Mental Health Support Teams  ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator  for 30 hours a week due to the growth of the teams.

The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract.  

You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve  attending regular meetings in Carlisle.

The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements. 

You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll. 

Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities.

The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded.  There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met

It is essential that you have:

• Excellent literacy and numeracy skills at a level that enables you to perform difficult calculations and produce reports
• Substantial experience of using IT packages particularly MS applications
• Experience of Health and Safety and premises/facilities management
• Experience of financial administration 

You must be:

• Able to work independently without direct supervision, demonstrating initiative when required.
• Able to delegate work effectively if applicable.
• Able to maintain strict confidentiality and work within data protection guidelines.
• Able to work effectively as a member of a team.
• Able to work in a thorough and systematic way, paying attention to detail.
• Able to communicate effectively with a variety of stakeholders.
• Able to prioritise own workload and meet tight deadlines.

Experience of formally line managing staff is advantageous, as this role will include directly line managing staff.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Senior Legacy Officer will lead the delivery and development of St Luke’s legacy fundraising programme, taking ownership of one of the hospice’s most critical income streams. Reporting to the Head of Public Fundraising, the role will focus exclusively on growing legacy income through strategic marketing, supporter engagement and stewardship, pipeline development and internal advocacy. The post holder will be responsible for the day-to-day management and continuous improvement of the legacy programme, using insight and best practice to maximise long-term income while delivering an outstanding supporter experience.

What you’ll be doing:

• Leading and developing St Luke’s legacy fundraising programme
• Planning and delivering multi-channel legacy campaigns
• Managing Free Will Writing initiatives and legacy events
• Building strong relationships with legacy supporters, pledgers and professional partners
• Developing engaging supporter journeys and stewardship communications
• Monitoring pipelines, income forecasts and campaign performance
• Acting as an internal advocate for legacy giving across the organisation
• Ensuring all activity complies with fundraising regulations and GDPR

We’re looking for someone who brings:

• Experience in legacy fundraising, direct marketing or supporter led fundraising
• Excellent relationship building and communication skills
• Strong copywriting and storytelling ability
• Confidence using CRM systems, data and reporting tools
• Strong project management and organisational skills
• Sensitivity and empathy when working with donors and bereaved families
• Knowledge of fundraising regulations and data protection requirements
• A relevant fundraising or marketing qualification is desirable but not essential.

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.