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We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
This Service Designer role primary focus will be partnering with the Service Transformation team to redesign and scale key support services – such as clinical trials support, direct referrals, health professional education programmes and outreach to underserved communities.
You’ll apply Service Design tools and methods to live projects, helping teams understand user needs, map journeys, prototype ideas and test improvements in practice. While your day-to-day work will sit within service transformation projects, you’ll also act as a connector to the wider digital team – bringing in the UX Designer, Content Designer and Innovation Lead as needed to ensure the right expertise is embedded at the right stage.
This is an exciting time to join a team committed to inclusive design, real-world impact and practical innovation.
Expected travel to London as required, on average 2-4 times a month but may vary and will sometimes be multiple days consecutively, in sprints.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Are you a creative and tech-savvy designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning experiences?
The Royal College of Radiologists (RCR) is looking for a Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with doctors and subject matter experts to design visually engaging, interactive e-learning resources that support radiologists and oncologists throughout their careers.
What you’ll do
- Design and develop high-quality, interactive e-learning content using tools like Articulate Storyline, Rise 360, Synthesia, and Canva.
- Create compelling visuals, infographics, animations, videos, and branded templates to bring learning to life.
- Collaborate with Learning Technologists and SMEs to storyboard, script, and deliver engaging learning experiences.
- Stay ahead of design trends and bring fresh ideas to enhance our digital learning offer.
- Support the marketing of e-learning resources by identifying standout features and usage trends.
- Help maintain and improve our Learning Management System (LMS) and ensure content is up-to-date and accessible.
What you’ll need
- Proven experience in instructional design and digital learning development.
- Strong graphic design skills with proficiency in Adobe Creative Suite.
- A creative eye for visual storytelling and accessibility.
- Excellent communication and project management skills.
- A collaborative mindset and the ability to work with a wide range of stakeholders, including medical professionals.
If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
Are you a creative, practical thinker who thrives on making services better for the people who use them? At Hearing Dogs for Deaf People, we’re looking for a Service Designer to help us shape, improve, and optimise services that make a difference.
This is your chance to join a mission-led team focused on delivering user-centred, inclusive, and insight-driven service experiences for people with hearing loss.
What you’ll be doing:
- Design and improve services using a person-centred approach and real-world user insights
- Work with the Insight & Impact team to understand user needs, and map full user journeys
- Create visual documentation (e.g., personas, journey maps, blueprints) to clearly explain how services work and where improvements can be made
- Support and facilitate prototyping, testing, and piloting of new and existing services
- Use feedback and data to drive continuous improvement
- Collaborate across teams to ensure services are accessible, inclusive, and aligned to real needs
- Help deliver smooth rollouts by supporting staff and volunteers through training and change
About you
You are a curious, collaborative, and solutions-focused designer with a passion for inclusive, user-centred services. You thrive in fast-paced environments where you can bring people together to solve problems and improve the user experience.
Skills and experience:
- Strong foundations in user-centred service design, with a practical understanding of co-design and accessibility
- Skilled at using insight and iteration to inform continuous service improvement and enhance user experience
- Confident in facilitation and co-creation, bringing together staff, volunteers, and people with lived experience to shape solutions
- Experienced in stakeholder engagement and collaboration, working across teams to align services with organisational goals
- Effective problem-solver and visual communicator, able to translate complex service challenges into clear, user-focused designs
- Proven service design experience, including user research, journey mapping, experience design, and applying user-centred design principles
How to apply
As part of the recruitment process, we are requesting:
- A comprehensive CV
- A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)
Closing date: 27 June 2025
Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?
Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.
What you’ll be doing:
- Shape the vision and strategy for service design at Hearing Dogs for Deaf People
- Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
- Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
- Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
- Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
- Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
- Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
- Champion cross-team collaboration, embedding service design thinking across the organisation
- Build buy-in and advocate for the value of service design with senior leaders and stakeholders
About you
You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.
Skills and experience:
- Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
- Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
- Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements
How to apply
As part of the recruitment process, we are requesting:
- A comprehensive CV
- A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)
Closing date: 27 June 2025
Are you an experienced front-end developer with a strong track record in designing and leading technical projects, mentoring teams, and working with modern technologies like Contentful, Netlify, Gatsby, Storybook, CircleCI, and Nx? Join Shelter as a Principal Front-end Developer and take ownership of our front-end technology vision, driving the development of our design system and supporting products that help deliver faster, more effective services to our clients and supporters.
About the role
This role is part of Shelter’s in-house development team, reporting to the Lead Developer, and working closely with all product teams in the Central Digital team.
As Principal Front-end Developer, you’ll work in a product team and be responsible for the overall vision and development of the front-end technology stack with a strong focus on the technical design and implementation of Shelters design system.
You will also support the development of products to help Shelter to provide faster, more efficient, and effective services to clients and supporters.
Our tech stack consists of Contentful, Netlify, Gatsby Js, Storybook, CircleCI and Nx.
You’ll head up the front-end development team, mentoring senior developers, supporting them and their reports (a total of 6 in your team) in their day-to-day work.
Role Specifics
In this role, you will support the Lead Developer in managing the front-end team, promoting a culture of ownership, responsibility, and innovation. You will take the lead in designing and delivering Shelter’s design system, pattern library, and build tools, while continuously exploring emerging front-end technologies to enhance our digital products and user experience. Working closely with UX, product, and content teams, you will drive strategically important projects from development through to evidence-based improvements after launch. You will champion accessibility, web performance, and modern development standards across the organisation.
You will also play a key role in improving front-end team processes, ensuring high-quality, performant, and accessible code aligned with WCAG 2.1 AA standards. This includes mentoring the team through regular code reviews, setting development goals, and fostering collaboration within Agile teams. By sharing knowledge and staying current with the latest technologies, you will help maintain a culture of continuous learning and technical excellence.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Central Digital team team plays a key role within Shelter by producing impactful user experiences for our advocacy and fundraising campaigns, as well as our advice services. The team includes designers, researchers, developers, testers, product managers and delivery managers, who work in cross-functional product teams, each focused on specific strategic goals. We put real user needs and behaviours at the heart of our process, championing an agile, iterative, and data-driven way of working across the organisation.
The digital team sits within the Campaigns, Policy, and Communications (CPC) directorate, working closely with other teams – particularly the content, marketing and creative teams. Collectively, they set the example for Shelter in digital best practice, discovery, and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About Us
The SS Great Britain Trust is a multi-award-winning, world-class visitor attraction and education charity. Every year, we welcome thousands of visitors to Bristol’s vibrant harbourside to explore Brunel’s iconic steamship, two immersive museums, a world-renowned collection, and a historic dockyard.
Our mission goes beyond heritage preservation. We deliver powerful educational programmes, impactful community projects, and vital conservation work. Now, we’re at a pivotal point in our journey – reimagining what a heritage site can be. Through a bold new programme, a refreshed brand identity, and an enhanced digital experience, we aim to connect with broader, more diverse audiences than ever before.
About the Role
We’re looking for a dynamic and creative Marketing and Campaigns Manager to help support and deliver this exciting transformation. In this role, you will lead the development and implementation of innovative, audience-first campaigns that boost our profile, increase visitor engagement, and drive income across key areas including admissions, events, and food and beverage. You’ll play a central role in redefining how audiences experience and interact with our brand, both online and onsite.
Who We’re Looking For
You’ll be a passionate marketer with at least five years of campaign experience, ideally in cultural, heritage, or visitor attractions. You’ll have a flair for storytelling and a deep understanding of how audiences connect with destinations and brands, particularly through digital channels. You’ll bring energy, insight, and creativity to every project. Experience in growing footfall, income, and reputation for public-facing organisations is highly desirable.
Why Join Us?
At the SS Great Britain Trust, we pride ourselves on our supportive, inclusive, and creative working culture. We offer competitive staff benefits, flexible and family-friendly working policies, and wellbeing support services. We’re committed to professional development and creating a welcoming, values-driven environment where everyone can thrive. We are also proud to be a Living Wage Employer.
We are dedicated to building a diverse team and strongly encourage applications from underrepresented groups. All appointments are made based on skills, experience, and attitude.
Ready to Help Shape the Future of Heritage?
Apply now to be part of an ambitious, passionate team and help us inspire the next generation of visitors, learners, and community changemakers.
Please visit our website and download an Application Form.
The closing date for completed applications is 9am, Monday 16th June 2025.
The client requests no contact from agencies or media sales.