Volunteer coordinator jobs

Central London Samaritans is the biggest of Samaritans branches. Situated in the heart of London, 400 volunteers deliver the Samaritans service round the clock, every day of the year providing support for anyone struggling to cope. Assisted by a small staff team, volunteers manage over 100,000 calls a year, 4,500 face to face visits at branch and respond to over 10,000 email and text contacts.

Central London Samaritans was the founding branch of the Samaritans movement and has a rich history which began in the crypt of St Stephen Walbrook over 70 years ago.

The role of the Volunteer Coordinator is an integral part of branch operations and is the key office role that ensures the branch operates a 24/7 rota, 365 days a year. The post holder is key to ensuring a fit for rota and volunteer support system at CLS.

Main responsibilities and duties

• Keep abreast of volunteering best practice provided by Central Charity and ensuring all required risk assessments are carried out
• Administer and coordinate the rota of volunteers covering every day of the year to ensure the Central London Samaritans operates a 24/7 service for callers. This includes reviewing shift volunteer numbers to ensure volunteers are available for callers in line with national guidance
• Administer new volunteers onto the database and support the placement of new volunteers (New Samaritans) onto shifts
• Provide the volunteer Directorate with accurate information as required by the volunteer Directorate to effectively manage the branch rota
• Support the volunteer Directorate to identify and resolve volunteering issues and work with the Directors to support the management of volunteer engagement and retention; offer first line support that signposts queries and concerns from volunteers
• Support the volunteer Directorate to identify volunteers for other roles including Shift Leader
• Support the volunteer Directorate and signpost volunteers needing to take a ‘Leave of Absence’ to the relevant Director / team. Administer the ‘Leave of Absence’
• Support the volunteer Directorate to organise and resource the recruitment and training of new Shift Leaders
• Oversee and administer the implementation of a volunteer management database at the branch and maintain the database with accurate and up to date information in line with the data protection act
• Provide statistical information to the senior volunteer management team and Centre Management

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in light of changing circumstances and in consultation with the jobholder.

Hours of work

The basic hours are 35 hours per week. Within these hours, there may be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

The amount of out of hours work will be agreed with the Head of Branch Operations on an ongoing basis. Toil (time off in lieu) will be allowed in agreement with the Head of Branch Operations and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in the lights of changing circumstances and in consultation with the job- holder.

The job-holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Head of Branch Operations, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.

The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.

The Volunteer Coordinator plays a significant part in contributing to the success of the team in coordinating key parts of the ‘volunteer journey’ (recruiting, induction, training, supporting, and retaining volunteers). Of equal importance is influencing colleagues and providing advice and guidance whilst building collaborative working relationships with key stakeholders. The role is vital to establishing good practice in volunteer involvement, developing a culture of positive engagement and raising the profile of volunteering internally and externally.

This is a 12-month fixed term contract

Key Responsibilities:

Relationships, teamwork and collaboration

· Build strong relationships and collaborate with key stakeholders across the charity to identify and implement ways to enrich the volunteer experience, maximise the volunteer opportunities and strengthen the volunteer infrastructure.

· Work collaboratively with teams that manage volunteers to provide good practice advice and guidance on effective volunteer supervision.

· Promote a positive culture of engagement that values, embeds, and promotes the work of volunteers both internally and externally.

· Take a proactive approach to understand external events and initiatives taking place across the charity, providing advice, guidance and support on the requirements for successful volunteer involvement.

Communication, resources and training

· In conjunction with the Volunteer Manager, coordinate the review, development and implementation of robust practices and procedures associated with all aspects of the volunteer journey.

· Working collaboratively with teams that manage volunteers, support with the development and implementation of volunteer training and associated resources.

· Lead on the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.

· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.

Administration, customer service and delivery

· Provide high-level customer service throughout the volunteer journey; contributing to recruitment, induction, training, support, retention and exit of volunteers in line with our values and strategy.

· Acting as a key point of contact for the import, maintenance and integrity of volunteering data, working with colleagues to ensure accuracy, validity and reliability that reflects volunteer contribution and delivers reliable insights.

· Coordinate the administration volunteer recruitment and selection process to foster an environment that promotes equality, diversity and inclusivity and ensure a fair and consistent approach is followed.

· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.

· Lead and support the effective delivery of volunteer involving activities at weekend events, where necessary. 

What we are looking for:

· Strong understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.

· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.

· Significant experience of working to recruit, support, engage, and manage volunteers.

· Experience of working within the charity sector.

· Experience of working in a customer-service or people-facing environment.

· Experience of working with partners and/or external agencies.

· Experience of processing and/or handling personal (sensitive) data.

· Experience of evaluating volunteer activities and projects.

· Ability to build and maintain effective working relationships at various levels across the charity.

· Excellent communication skills, including networking and presentation skills.

· Strong negotiating, influencing and problem-solving skills.

· Developed organisational skills with a strong attention to detail.

· A conscientious approach to work and good time management skills.

· Ability to write guidance documents, which convey complex information clearly.

· Good project management skills with an ability to implement and coordinate large projects.

· Ability to work under pressure, manage conflicting priorities and changing deadlines.

· Excellent IT skills.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office. 

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

Are you an organised, proactive, and people-focused individual with a positive, can-do attitude? Do you enjoy motivating others and delivering engaging training? We’re looking for a Volunteer Coordinator & Trainer to play a key role in supporting and developing our volunteer community.

While prior experience working directly with volunteers is beneficial, it’s not essential. What matters most is your enthusiasm, strong organisational skills, and willingness to roll up your sleeves and get involved in a varied and rewarding role.

About Us

The Life Chance Trust is a South Devon-based charity transforming the futures of young people aged 16–25 who have experienced trauma, adversity, or disrupted education. Through mentoring, life skills development, and community engagement, we empower young people to build resilience, achieve their goals, and thrive.

The Role

We are seeking a passionate and dedicated Volunteer Coordinator & Trainer to recruit, train, and support a growing team of volunteer mentors. This role combines coordination, training delivery, and hands-on involvement in our programmes, offering a unique opportunity to shape and strengthen the volunteer experience within a young and evolving charity.

Key Responsibilities

• Manage the full volunteer recruitment process, ensuring safer recruitment best practice throughout.
• Design, develop, and deliver engaging training, supervision, and an ongoing CPD programme for volunteers.
• Create and implement a volunteer reward and recognition programme, including events and initiatives to support retention.
• Conduct two volunteer feedback surveys annually, capturing insights to inform learning and improvement.
• Support the delivery of Life Skills Workshops on topics such as wellbeing, cooking, budgeting, and employability.
• Network across Devon to raise awareness of the charity and attract new volunteers.
• Build strong relationships with partners and represent The Life Chance Trust within the community.

What We Offer

• A warm, friendly, and supportive working environment
• Competitive salary and pension scheme
• Regular supervision and opportunities for professional development

About You

Essential

• Upbeat, enthusiastic, and motivated, with a flexible and proactive approach
• Strong multitasking skills and the ability to work at pace
• Experience managing or coordinating volunteers or staff
• Excellent administrative skills and attention to detail
• Strong interpersonal, organisational, and communication skills
• A relevant qualification (minimum Level 3)
• Full UK driving licence

Desirable

• Experience delivering training or workshops
• Knowledge of safeguarding practices and volunteer management systems
• Background or qualification in HR or administration

Safeguarding & Inclusion

This role is subject to an enhanced DBS check. We are committed to equality, diversity, and inclusion, and warmly welcome applications from all backgrounds.

We are looking for a Volunteer Co-Ordinator to support the continuous improvement of care and services within our hospice.This is a rewarding role for someone who is passionate about making a difference, our service and ensuring the highest standards of care for patients, families, and staff.

About the Role

Hours per week – 22.5 hours per week

Salary - £12.27 per hour

You will play a pivotal role in ensuring volunteers feel valued, well-trained and supported, enabling them to make a meaningful contribution to our hospice and services.

Key responsibilities include:

• Recruiting, inducting and training of volunteers.  
• Main point of contact for volunteers to provide support and guidance
• Matching volunteers to roles that suit their skills, availability and interests
• Maintain accurate records
• Positive relationships with the wider team and stakeholders to promote effective volunteer involvement
• Recognise and celebrate volunteer contributions to encourage engagement and retention
• Gather valuable volunteer feedback and use insights to improve the volunteer programme

About You

We’re looking for someone who is:

• Passionate about volunteering and community engagement
• Highly organised with strong communication skills
• Confident using IT systems, databases, and Microsoft Office
• Able to motivate, support and build positive relationships
• Experience of working with volunteers or co-ordinating people (desirable)
• Committed to the values of hospice and palliative care

Previous experience in healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn.

Please apply by submitting a completed application form to our HR department

Halton Haven Hospice is an Equal Opportunities Employer

All appointments are subject to Disclosure Barring Service checks

We reserve the right to close a job advert early where sufficient applications have been received.

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.

MAIN PURPOSE OF JOB:

To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff. 

MAIN DUTIES AND RESPONSIBILITIES:

1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)

To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.

IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.

V) To be contactable out of hours, if needed over the evenings and weekends.

VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.

VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.

VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.

2.THE SUPPORT TEAM

I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.

II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.

III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.

3.OTHER

I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.

II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.

III) To liaise with all other members of The Trust in a flexible manner.

IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).

V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

We have an exciting opportunity to work for our organisation providing a high quality service as a Volunteer & Community Engagement Officer. Your role will be to recruit, support and develop volunteers, as well as strengthen MK-ACT’s community connections across Milton Keynes. You will ensure volunteers feel valued, supported and recognised, while representing MK-ACT at local events and building strong relationships with partners, businesses, schools and community groups. We are looking for an individual who is committed to working in a multi-agency setting, which is fast-paced and different every day. You will be joining our caring, strong and hardworking team.

MK-ACT is an equal opportunities employer committed to quality, equality diversity and inclusion and welcomes applications from all sections of the community. This post is subject to safer recruitment procedures and regulations and an enhanced DBS check.

Volunteer & DA Champions Coordinator

Location: Refuge Office, Milton Keynes

Hours: 20 hours per week

Salary: £13,999 per annum

Contract: Permanent

Reporting to: CEO

As a Volunteer & Community Engagement Officer, you will be responsible for recruiting, inducting and supporting volunteers, ambassadors and community supporters. You will be proactive, organised and people-focused, with the ability to maintain accurate records and work to deadlines. You will deliver volunteer training (including safeguarding, confidentiality and MK-ACT services) and ensure volunteers are matched to roles that suit their skills and interests. You will also represent MK-ACT within the community, coordinate outreach activities, awareness days and fundraising initiatives, and oversee the Milton Keynes network of Domestic Abuse (DA) Champions to strengthen the local response for those experiencing domestic abuse.

Closing date: 28 January 2026

We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway. This role involves working closely with our Senior Pastor and existing worship leaders to deepen our worship culture, support and equip our teams, and help raise up future worshippers.

The ideal candidate will be both spiritually discerning, administratively gifted and developer of others — someone who loves the presence of God, values excellence, and thrives in organisation and team development.

Central location: West Bromwich UK.

Other locations requiring travel: Liverpool UK

Typical week: two to three days in the working week based around West Bromwich.  Sundays rotate around the locations.

This role offers a unique opportunity to serve in a thriving church community, helping shape the sound and heart of worship at Gateway Christian Centre. If you are passionate about worship, leadership, and seeing people encounter God’s presence, we’d love to hear from you.

Please see the attached job description and person specification for full details.

Role 

This is an entry level, part-time administrative role within the Volunteer Recruitment & Training team 

The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.  Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.  

This is an exciting opportunity to join a small, dedicated team and play a vital role in ensuring our volunteers are recruited, trained and prepared to deliver our outstanding service. You will provide high quality administrative support across the volunteer recruitment and training process, helping the team to operate efficiently and effectively. 

We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you. 

Key Responsibilities 

• Provide administrative support across the volunteer recruitment and training process 

• Liaise with potential volunteers, interviewers and trainers 

• Arrange and coordinate meetings, interviews and training events (this may involve travelling between sites) 

• Manage room bookings and logistics for training and interviews 

• Monitor shared mailboxes and calendars; respond promptly to email and telephone enquiries 

• Request, track and record volunteer references 

• Maintain accurate office systems, including data entry and upkeep of spreadsheets and databases 

• Any other ad-hoc tasks as required 

Attributes and Skills 

Essential 

• Excellent administrative and organisational skills, with strong attention to detail 

• Ability to work at a fast pace whilst maintaining accuracy 

• Clear, confident written and verbal communication skills 

• A reliable, punctual and enthusiastic team player, who works collaboratively and builds positive working relationships 

• Proactive and self-motivated, with the ability to plan, prioritise and manage competing demands 

• Calm and professional under pressure 

• High level of computer proficiency, particularly in MS Office (Word, Excel, PowerPoint) 

• Ability to handle sensitive and confidential information with discretion and tact

• Strong commitment to, and understanding of, The Listening Place’s mission and values 

Desirable 

• Recent experience in an administrative role 

• Experience working or volunteering within a charity or volunteer-led organisation 

Hours 

3 days a week (22.5 hours), worked during office hours, Monday to Friday.Occasional evening and weekend work to meet operational requirements. 

Location 

Predominantly office based at our Hammersmith or Liverpool Street offices with some remote working. 

Reporting line 

The Volunteer Recruitment and Training Coordinator will report to the Senior Volunteer Recruitment and Training Coordinator. 

Salary 

£18,094 pro-rated per annum (subject to a scheduled review and anticipated increase in April 2026) plus: 

• 3% employer contribution towards pension 

• 15 days annual leave per annum (plus pro-rated public holidays) 

• Employee Assistance Programme 

• Access to Medicash health insurance and critical illness cover 

Application process 

Please submit a CV and cover letter (maximum one A4 page) by Friday 30 January. 
Candidates shortlisted for interview will be asked to complete a homework task in advance. 

Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives. We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness.

The Progression Coordinator role is varied and interesting and combines classroom teaching with the space to work 1-1 with members in a holistic way, supporting them to make real progress.

Our ideal person will be a dynamic tutor experienced in teaching employability-related courses and providing person-centred 1-1 progression support.

They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.

To apply, download the job pack and form from our website, or call into our centre to collect paper copies.

Position: Rota Coordinator
Duration: Permanent, full time 
Location: On site. Working from home is possible but it must not exceed time spent in the office, other than in exceptional circumstances.

Hours: Full-time, 37.5 hours a week

Line Manager: Head of Volunteer Management
 

Key Responsibilities

The Rota Coordinator: 

• Welcomes and onboards new volunteers, allocating shifts that reflect their shift preferences 

• Ensures all appointments are effectively covered and works closely with the Visitor Support team to achieve this 

• Stands down volunteers when cover that has been booked in advance is no longer needed

• Takes the preferences of visitors into account when cover shifts are booked —  e.g., ensures that a male volunteer has not been booked to see someone who cannot see a man 

• Ensures cover volunteers can meet the needs of the shift, e.g. that an assessment trained volunteer covers where initial assessment appointments are booked in 

• Helps build a ‘cover bank’ of volunteers they can call on a short notice

• Tactfully reminds volunteers of their commitment to our visitors — where necessary 

• Works (indirectly) with software developers to improve the volunteer database 

• Records and updates important information about our volunteers, treating information about their personal lives with sensitivity and respect 

• Flags to supervising volunteers and the Head of Volunteer Management if a volunteer has frequent absences / cancellations or if they appear in need additional support 

• Puts people on leave of absence, after consulting Visitor Support, and follows up with them about return dates 

•  Liaises closely with Volunteer Recruitment and Training, who will give them the names and numbers of new volunteers and their shift preferences and organise refresher training for volunteers returning from leave of absence 

Attributes and skills  

• Strong commitment to and good understanding of TLP’s mission and values 
• Excellent attention to detail
• Excellent IT skills
• Excellent oral and written communication skills 
• A good memory — for names, faces and shift patterns 
• Excellent organisational and administrative skills 
• Recent experience as a TLP volunteer or good insight into volunteer roles* 
• Proactivity and problem solving and the ability to prioritise 
• The ability to stay calm under pressure 
• Excellent interpersonal skills, both face-to-face and on the phone, and a positive attitude 
• Flexible
• Reliable

* Rota Coordinators who don’t have experience as volunteers are required to shadow prep programme modules 

Compensation

Salary: £30,157 (Subject to a scheduled review and anticipated increase in April 2026)

Benefits:

• 3% employer contribution towards pension
• 25 days annual leave, with one extra day’s annual leave for each full year of service up to five years
• Access to Medicash health benefits and critical illness cover after three months of employment
• Employee Assistance Programme

Application 

Please submit a cover letter (no more than one page of A4) and CV by 12pm on 30 January 2026.

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and to strengthening communities through inclusive, high-quality services.

Are you passionate about youth work and ready to lead and shape provision for young people aged 9–18?
Can you inspire, motivate and support young people while coordinating engaging, safe and impactful youth programmes?

One YMCA Youth Clubs provide welcoming and supportive spaces where young people can build confidence, develop life skills, and feel a strong sense of belonging. We are now seeking a Youth Work Coordinator to lead the development and delivery of our Bedford Town Centre Youth Clubs.

The Role

As Youth Work Coordinator, you will take a lead role in the planning, coordination and delivery of youth clubs and activities. You will be responsible for setting up and developing new sessions, coordinating day-to-day delivery, supporting youth workers and volunteers, and ensuring high-quality youth work practice in line with the YMCA Youth Work Strategy and Principles.

You will also work closely with local partners, schools, and community stakeholders to strengthen engagement and create positive opportunities for young people. This is a hands-on role combining direct youth work, outreach, and leadership responsibilities.

The role includes working 2–3 days per week after school, with some evening work required. Additional daytime hours are allocated for planning, coordination, partnership working, and administration, bringing the total to 37.5 hours per week.

Key Responsibilities

• Coordinate and deliver centre-based and outreach youth work sessions
• Lead the development of new youth clubs and activities
• Support, mentor, and coordinate youth work staff and volunteers
• Build positive relationships with young people aged 9–18
• Work collaboratively with local partners and stakeholders
• Ensure safeguarding, health and safety, and quality standards are met
• Contribute to planning, monitoring, and evaluation of youth provision

What We’re Looking For

• Experience in youth work or a related field (paid or voluntary)
• A strong commitment to inclusive, young person–centred practice
• Ability to coordinate sessions and support a small team
• Strong communication, organisational, and partnership-working skills
• Willingness to undertake a Level 3 or Level 6 qualification in Youth Work (essential)
• An understanding of both outreach and centre-based youth work

What We Offer

• Opportunity to accrue up to 5 additional days of leave
• Paid training and tailored learning and development opportunities
• Free 24/7 Employee Assistance Programme (including counselling and GP access)
• Employer contributory pension scheme
• Enhanced maternity, paternity, and compassionate leave
• Health and wellbeing initiatives
• Employee discount scheme (brands, travel, groceries, and more)

Additional Information

• This is a full-time role (37.5 hours per week)
• Working pattern includes shifts over 7 days, including evenings
• Applicants must already have the right to work in the UK (no visa sponsorship available)
• The role may require a Basic or Enhanced DBS check following a conditional offer

At One YMCA, we actively promote equality, diversity and inclusion and are committed to creating a workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences.

We look forward to receiving your application and welcoming you to our dedicated Youth Work team at One YMCA.

Have you led transformational change in the third sector – and are now looking for your next big opportunity to make a lasting impact?

If so, you may be the dynamic, strategic and values-driven leader we’re looking for as our Head of Volunteering Development.

This is a senior leadership role with real influence and autonomy. Working with key stakeholders and partners, you’ll lead the development and delivery of a forward-thinking, inclusive Vision for Volunteering for Somerset. With a remit that spans strategy development, community engagement, active citizenship and workforce wellbeing, this role will be key in exploring new and exciting approaches that makes volunteering accessible to all.

You’ll bring proven leadership experience in the third sector, and a track record of strategic planning and delivering change in complex environments. You’ll also have a passion for volunteering, a deep understanding of the volunteer experience, and excellent knowledge and understanding of the national and local volunteering landscape – including the opportunities and challenges.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

To find out more about this role, including how you can apply, please visit our website by clicking the button on this advert.

A place to create moments that matter

Location: Bradford, Hybrid, 3 days in the office
Salary: £28,793 per annum
Contract type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Ready to make a real impact and help people find their perfect home?

We’re on the lookout for a passionate person to join our vibrant Allocations and Lettings team in Bradford as a Lettings Coordinator!

In this role, you’ll be at the heart of our mission - marketing Accent’s homes and guiding customers through the exciting journey of moving in. You’ll work as part of a specialist national lettings team, collaborating with Local Authority partners to ensure every property is advertised fairly, transparently, and in line with legislation.

But this isn’t just about filling homes - it’s about creating experiences. You’ll be the friendly face and trusted guide for our customers, supporting them through the application process, keeping them informed every step of the way, and making sure their move feels seamless and stress-free. Empathy and discretion are key as you’ll discuss individual circumstances, assess eligibility, and connect customers with the support they need.

This is a fast-paced, rewarding role where no two days are the same. You’ll need resilience for those conversations that don’t lead to sign-ups, and exceptional organisation skills to keep things moving because every empty property is an opportunity to change someone’s life.

If you’re ready to combine customer care with problem-solving and thrive in a role that truly makes a difference, we’d love to hear from you!

Salary

The salary for the Lettings Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements.
• Proven experience building successful working relationships with external partners, particularly within the housing sector.
• Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels.
• Intermediate to advanced proficiency in MS Office applications and specific business software.
• Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.
• Strong record-keeping skills with knowledge of GDPR.
• CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Lettings Administrator, Property coordinator, Property Administrator, Office coordinator, Housing Administration, Office Manager, Admin, Administration etc

REF-226 044

Job Title: Independent Visitor Co-ordinator

Service: Manchester

Reporting to: Children’s Rights Manager

Salary: £19,434.82 (£24,293.53 FTE) per annum

Location: Home based (with travel across the region)

Hours: 28 hours per week

Contract Type: Permanent

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

• Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
• Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
• Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
• Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
• Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
• Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
• Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

Job Introduction

• Are you passionate about supporting and developing volunteers?

• Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

• Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Manchester.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Manchester.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Emma Keen, Children’s Rights Manager and Sarah Gabriel, Children’s Rights Manager. Successful candidates will then be invited for interview.The interview process comprises of a written exercise and a panel interview.Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

• We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.

Closing date: Monday 2nd February 2026 at 9am

Interview date: Thursday 5th February 2026

Please return your application to: Human Resources via Blue Octopus.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.