Community volunteer manager volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Grant Officer
Southwark Tenants’ Federation – Grassroots Housing Advice Charity
Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer
About Us
We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.
Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.
The Role
We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.
You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.
Key Responsibilities
- Research grant funding opportunities suitable for a grassroots, tenant-led organisation
- Draft and submit grant applications to trusts, foundations, and statutory funders
- Maintain a simple funding pipeline and track deadlines
- Work with staff and volunteers to gather service data, outcomes, and case studies
- Assist with basic funder monitoring and reporting
About You
Essential:
- Strong written communication skills
- Good organisational skills and reliability
- Commitment to social justice and housing rights
Desirable (but not essential):
- Experience of grant writing or fundraising
- Knowledge of social housing, tenant organisations, or advice services
We particularly welcome applications from people with lived experience of social housing.
What We Offer
- Flexible volunteering hours
- Support, supervision, and guidance
- The opportunity to contribute to a unique and historic tenant-led organisation
- Experience in grant writing within the voluntary and housing sectors
- References provided where appropriate
We particularly welcome applications from people with lived experience of social housing. We are very flexible, so still apply even if you don't have a lived experience but can write a bid
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxfam's Chester Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.
We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores! Right now, we're looking for people to help out at the weekend!
Location: 31/33 Frodsham Street, Chester, CH1 3JJ
Become a volunteer!
We like to give volunteers an opportunity to try a range of areas before they find something that suits them.
You might become a Retail Volunteer, Stock Volunteer, or you might find yourself in a more specialist role such as an E-commerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.
Whatever your skills or interests, there’s something for everyone…
Why be a volunteer?
Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving hand-washing facilities for 81 people.
Volunteering also has a positive impact on well-being, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.
Benefits of becoming a Volunteer:
· Gain genuine experience working in a retail environment.
· Volunteering can help you learn new skills, gain experience, and develop your CV.
· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.
· Be part of a fantastic team and make a positive change to the world.
· Opportunity to utilise and develop your transferable skills.
Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.
No experience is necessary as full training and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.
We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.
Tempted?
Apply now!
Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Newham
Relevant Person’s Representative (RPR) Support Volunteer
People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them. This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve. Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.
As an RPR Support Volunteer you might:
- Visit people in their care home, to make sure they’re getting the right care and support
- Talk with them about their feelings, thoughts and wishes
- Raise concerns
- Keep detailed notes and records
- Make a real difference to someone’s life
Hospital Visitor Volunteer – Mondays and Wednesdays 9 am- 4 pm
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
- hold drop-in sessions
- attend events and ward meetings at local facilities
- share information
- assist people to request advocacy support by completing a form online or calling our contact centre
Support Session Volunteer
You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities. Your role will include supporting clients to understand and undertake a task on a one-to-one basis. The task will vary from client to client as will the needs of the individual.
As a support session volunteer, you might:
- help people have their say when it matters most
- Helping individuals navigate challenges and ensuring their needs are met
- help people to make complaints and use local services
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Are you a retired health professional, a student SLT or looking to retrain to become a speech and language therapist - well this volunteering role is for you.. Read on..
We are seeking dedicated and compassionate Volunteers to join our new monthly drop in group which takes place
Carro Lounge,
CwmbranShopping Centre,
47/49 Gwent Square,
Cwmbran.
on the 1st Tuesday of the Month 10 am -11 am. There is also an option to join the groups online group that takes part every week apart from on the 1st Tuesday of the month 10 am - 11 am.
This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable but not essential (training will be given)
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.
Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.ret
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
We are seeking dedicated and compassionate Volunteers to join our drop in group in Thame, South Oxfordshire that take place on the 2nd and 4th Tuesday afternoon of the month between 2 pm -3.30 pm . This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable.
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
- Language training provided
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to Make a Difference in 2026? Then come and Volunteer with Us.....
We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team…
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.
As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.
You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.
When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.
You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.
You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.
Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.
It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old please apply now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.
Head of Department (Legal)
The Opportunity
This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.
Role Purpose
The Head of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.
Key Responsibilities
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Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.
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Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.
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Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.
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Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.
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Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).
Additional Professional Benefits
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Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
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Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
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Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Financial Incentives
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15% Profit Share: A share of the commission for work carried out, divided among individuals at the HoD level for specific tasks.
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10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the HoD.
Requirements
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A strong legal background (GDL, or equivalent) with a deep commitment to social justice.
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Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.
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A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).
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Excellent analytical, drafting, and communication skills.
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This is a 100% remote-only position.
Selection Process
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Informal interview.
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Requirement of two professional references
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!
This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).
We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.
Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.
Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.
If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP VOLUNTEERS NEEDED – CUSTOMER SERVICE - HASTINGS
We currently need volunteers for Tuesday and Saturday afternoons, Wednesdays & Friday mornings and all day Sundays.
Please get in touch if you would like to become part of our amazing Volunteer Team!
PURPOSE
To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation
ROLE OF THE VOLUNTEER
· Greet and thank customers in a polite and friendly manner
· Assist customers in choosing items and actively promote sales
· Replenish and display stock in the shop throughout the day
· Receive donations and complete Gift Aid paperwork
· Handle cash and operate the till following correct procedure
· Take credit card payments using the Streamline system
· Assist in keeping the shop clean and tidy following the cleaning rota
· Undertake other tasks as required by the Shop Manager
SKILLS AND ATTRIBUTES NEEDED
· Great communication and interpersonal skills
· A pleasant and friendly manner
· Basic numeracy skills
· An eye for detail
· Enjoy working as part of a team
· Trustworthy and reliable
AS A VOLUNTEER WE WOULD ASK YOU TO
· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish
· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.
· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times
· Be reliable and conscientious
· Attend all training and information days, group meetings and supervision
· Exercise patience and understanding when dealing with customers
AS A VOLUNTEER WE WILL OFFER YOU
· An induction and ongoing training with support sessions if required
· Reimbursement of out of pocket travelling expenses
· Full recognition of the time, energy and skills volunteers freely give - for
example long service and merit awards
· The opportunity to be part of a friendly team
· Respect for volunteer’s limitations, both in time and emotional involvement
· The opportunity to meet other volunteers and attend occasional social events
· The opportunity to be involved in the planning and development of Age UK East
Sussex
· Appropriate insurance cover - to protect you whilst you are acting on behalf of
Age UK East Sussex
· The opportunity to enhance your skills in a retail environment.
We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
The client requests no contact from agencies or media sales.


