Employer relationship manager volunteer roles
Inclusive Boards is delighted to be supporting The Girls’ Network in the search to appoint their next Chair and two Trustees.
About The Girls’ Network
At The Girls’ Network, we believe that no girl should have her future limited by her gender, ethnicity, background or parental income.
Young people from lower-income families are significantly less likely to go on to higher education than their wealthier peers, which can have a lifelong impact on opportunity and earning potential. Recent years have also seen inequalities deepen and young people’s wellbeing adversely affected, particularly following the Covid-19 pandemic. These structural and social barriers disproportionately affect girls and young women from communities of least advantage.
We exist to challenge this inequality. Our mission is to inspire and empower girls and young women from underrepresented backgrounds to realise their ambitions, discover their self-worth, and develop the confidence and capacity to shape their own futures.
We work in communities of least advantage across England to deliver programmes that provide long-term, meaningful support.
About the Opportunities
The Girls’ Network is seeking a new Chair of Trustees to lead and support The Girls’ Network through their exciting next phase of growth, supporting an exceptional, values-driven team and ensuring they remain ambitious, accountable and true to their founding mission.
We are particularly interested to hear from candidates with:
- Experience of strategic leadership and governance within a complex organisation.
- Experience or understanding of the education / schools landscape.
- Good understanding of voluntary sector governance, funding and finance management.
- Thorough understanding of the legal duties, responsibilities, and liabilities of trusteeship.
- Demonstrable financial and commercial acumen, including experience in financial planning, oversight, risk management, and the establishment and monitoring of systems of control and accountability.
- A track record of driving innovation and organisational change, with the ability to apply insight to support the charity’s achievement of its strategic objectives.
- Experience of working across sectoral boundaries, leveraging partnerships and opportunities.
The Girls’ Networks is also seeking two talented and committed Trustees to join their Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:
- Fundraising
- IT and digital
We are also seeking Trustees from the North East, Merseyside, West Midlands who can bring their lived experience to add value to the Board. We also encourage applications from young Trustees and will support first-time Trustees to bring their valuable perspectives to the Board.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
- An empathetic and non-judgemental listening ear
- Support to prepare for parenthood
- Support to build confidence in parenting skills
- Support to develop a positive relationship with their infant
- Support to establish daily and weekly routines
- Support to take time for self-care
- Support to manage the things that are causing stress
- Support to access relevant services
- Support to access local green spaces
- Support to make connections with other parents
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Savio House Retreat Team 2026-27, and work with young people at our Youth Retreat Centre at Bollington, Cheshire.
Why Savio House? Well, wouldn't you love to …
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- Live in a Christian community that works for young people
- Wake up each day in a fantastic location in the Pennine hills
- Develop skills in working with young people
- Develop team working skills alongside qualified leaders
- Develop valuable planning and leadership skills
- Learn to create totally new resources
- Get free training in first aid, food hygiene, fire prevention training, health and safety etc.
- Explore accreditation paths towards a future career working with young people
- Search out the answers to some of your deeper life questions
- Join a world-wide Salesian network of youth workers
- Receive a weekly allowance
- Have all food, accommodation and laundry provided
- Enjoy national conferences/events and meet up with other volunteers
- Have regular mentoring and support through the whole year- September- July
Job description - Main duties and responsibilities:
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Live in Roman Catholic religious community
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Share faith with hundreds of young people on retreat
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Assist to lead and organise Salesian retreats
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Work as a team to enhance the retreat experience for those who attend
Skills, qualifications and experience needed for the job:
Mandatory:
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Must be 18 or over
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Be able to communicate in English
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Must be willing to provide police check and 2 character references
Desirable:
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Experience of working with young people
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Experience of working within a Salesian or parish setting, or be willing to participate with one of our provinces outside of the UK
The client requests no contact from agencies or media sales.
An invitation to join us at Young Devon as our next…
Trustee (Job Ref 25-85)
Are you passionate about supporting young people in Devon?
Young Devon is here to change the odds in favour of the thousands of young people who ask for help each year with their homelessness, mental health and education. We believe developing good quality relationships can be transformational in young people’s lives.
We are seeking committed and passionate people to support the leadership of a complex organisation. An understanding of governance in a Charity or non-executive setting isn’t essential but will help.
You will be able to demonstrate good judgement combined with excellent strategic and communication skills. As a creative thinker and being able to recognise a range of perspectives you will be able to support fellow Trustees to ensure the Charity is well governed and focused on meeting the needs of young people.
You can download the Candidate Information Pack from our website.
This is a voluntary position but one which we hope will be very rewarding. We aim to appoint to an initial 3-year term with the possibility to extend to a second thereafter. Reasonable and proper expenses will be reimbursed. An enhanced DBS check is required for this position.
Closing date for applications: 12 noon on Tuesday 31st March 2026
Young Devon is a youth work charity (1057949) passionate about creating an inclusive workplace and embracing diversity. We are committed to Safeguarding children, young people and vulnerable groups and all applicants who will or could have unsupervised access to these groups will complete the required checks through the Disclosure and Barring Service
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of the role is to design and facilitate gardening activities at our community allotment with refugees and people seeking asylum, alongside our other gardening volunteers.
The role includes:
- planning and facilitating seasonal gardening activities with small groups
- supporting participants to bring their own ideas, work independently or lead their own activities where appropriate, providing support and guidance as needed
- fostering a positive culture of support and community
- raising any safeguarding or support concerns with our People Support Team
- setting up/packing down around sessions, generally contributing to the smooth running of sessions
- maintaining tools
- contributing to overall running of the charity (attending monthly online meetings, taking on organisational tasks)
- maintaining participant confidentiality
- attending training sessions as needed
At the garden we run gardening, art and craft activities. Through these sessions we maintain our beautiful community garden, grow and harvest vegetable/fruit crops and create wildlife and social areas. We always try to make sure there are a range of activities to choose from to fit with a range of energy/ability levels. All new ideas for activities to do at the garden are welcome!
Our sessions are on Tuesday mornings and afternoons and Friday mornings
Gardening expertise is not necessary for this role, although it is always very welcome.
As this is an on site role we will consider applicant who are based in Greater Manchester,UK.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18.
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
-
Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets.
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Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full.
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Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
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Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team!
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
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Sympathy to cats and our values
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Happy to be part of a team of dedicated volunteers and employees.
-
Flexible and adaptable to different events/activities
-
Open to new ideas and ways of fundraising
How much time is expected of me?
Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18.
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
-
Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets.
-
Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full.
-
Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
-
Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team!
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
-
Sympathy to cats and our values
-
Happy to be part of a team of dedicated volunteers and employees.
-
Flexible and adaptable to different events/activities
-
Open to new ideas and ways of fundraising
How much time is expected of me?
Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer - Travel expenses only
Flexible - Monday to Friday
West Midlands Area – based around local treatment services - Bloxwich, Bournville, Coventry, Oldbury, Perry Barr, Stechford and Wolverhampton
Closing date: Monday, 30th March 2026 at 9.00am
Interview date: Rolling Basis
Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour? Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?
If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously. You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.
Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee. You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.
What we are looking for
- Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
- Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
- Knowledge of the issues facing those arrested for potential criminal offences
- Knowledge of, and commitment to, safeguarding practices and policies
- The ability to use monitoring systems to record all aspects of the work
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply visit our website via the apply button.
Closing date: Monday, 30th March 2026 at 9.00am
Interview date: Rolling Basis
We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About Proteus
Proteus is an award-winning theatre company that believes the audience is as vital as the artist. The company holds that truly dynamic and relevant theatre emerges when audience and artist inspire each other’s imagination. Quality, integrity, and innovation lie at the heart of Proteus’ work and form the criteria by which its success is measured. Founded in 1981 and based in Basingstoke, Hampshire, Proteus has a long-standing history of creating and presenting high-quality work that serves both local and national audiences.
The Role
Proteus is actively seeking new members to join its Board of Trustees, offering the opportunity to make a meaningful impact. The company is committed to transforming society through radical acts of kindness and believes in the universal value of the performing arts. Trustees will support Proteus’ mission to make culture thrive within the local community while helping to deliver theatre that tours across the UK.
Trustees contribute to creating innovative theatre and support leading artists working in the performing arts today. They help bring diverse forms of art—including theatre, circus, music, spoken word, visual art, cabaret, and film—to Basingstoke communities at accessible prices.
Beyond producing touring theatre, Proteus operates as a non-profit organisation that runs an arts centre, artists’ studios, a gallery, a café, and a wide-ranging programme of support for artists. Trustees engage with a dynamic organisation whose activities span local and international stages.
Serving as a Trustee offers a fulfilling and enjoyable experience, providing opportunities to meet artists from across the industry, collaborate with Proteus staff and fellow board members, and help shape the future of one of the South’s most exciting arts organisations.
Who Proteus is Looking For
Proteus seeks individuals who are enthusiastic and passionate about the arts as a force for social change. Prospective trustees should share the company’s conviction in the transformative power of the arts and its commitment to inclusivity. Proteus actively encourages applications from people with diverse backgrounds, skills, and experiences.
Even those who feel they may not meet every criterion are encouraged to get in touch, as the organisation values the whole person and provides support for new trustees to develop their skills on the job.
Trustee Responsibilities
Trustees serve on a voluntary, unpaid basis. The primary purpose of the board is to ensure that Proteus achieves its objectives. Trustees are expected to:
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Attend four board meetings per year (usually via Zoom) for a minimum term of three years and participate in an annual one-day board retreat in Basingstoke.
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Attend Proteus performances and events when possible.
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Support fundraising activities where possible.
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Provide advice and guidance to staff as required.
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Commit to the mission and values of Proteus.
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Understand and accept the legal duties, responsibilities, and liabilities of being a Trustee.
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Ensure Proteus is well-governed and complies with its constitutional and charitable objectives.
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Act as ambassadors for Proteus, opening doors and helping expand networks and contacts.
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Contribute actively to Proteus’ strategic direction and development, offering ideas, connections, and support in growing its network of partners, supporters, and donors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a crimanal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Trustee
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary: Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline: 17th May 2026
Interviews: In person in London SE20
ABOUT US
Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.
BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships
Our Ethos
BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:
- focus on maintaining the independence, confidence and self-esteem of anyone we help
- be responsive to the needs of individuals in a culturally appropriate and sensitive way
- treat our residents, clients, staff and partners with integrity, honesty and respect.
Our Mission Statement
Our mission is to end all forms of domestic abuse in our community. Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.
OUR SERVICES
BCWA provide a wide range of services including:
Refuge
We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.
Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.
BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.
Advice & Support
BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.
We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.
Our other services include:
Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse
NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.
Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.
Our Approach to Equality, Diversity & Inclusion
Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture.
Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice.
BECOMING A TRUSTEE
What is a Trustee?
Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.
Why become a Trustee?
Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.
Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.
Why join our board?
BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.
Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.
BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.
The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.
In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.
A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.
What skills are we looking for?
We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance. We would particularly welcome applications from women with knowledge of or experience working in the following sectors:
· Social housing, social investment, housing, company or charity or general legal background
· Provision of mental health services
· AI expertise
ROLE DESCRIPTION
We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.
Trustee duties
- To ensure the BCWA is carrying out its purposes, as set out in its governing document.
- To ensure the charity complies with its governing document, charity law and any other applicable laws.
- To act in the charity’s best interests, making balanced and adequately informed decisions.
- To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
- To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
- To ensure the effective and efficient administration of the Organisation.
- To monitor the financial, strategic and operational performance of BCWA.
In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.
Personal skills and qualities
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- Effective communication skills and willingness to participate actively in discussion.
- A strong personal commitment to equity, diversity and inclusion.
- Enthusiasm for our vision: working to end domestic abuse.
- Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
What impact will you have?
You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.
You will have the opportunity to showcase your skills as well as learn new ones.
We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.
Time Commitment
- Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
- Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.
Further Information
We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.
New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.
As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.