Head of business operations volunteer roles in Westminster, greater london

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Operations Manager of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Operations Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Operations Manager of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

Production plays a critical role in our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Department, you will lead the creation of high-quality media assets that document the learner journey, showcase professional growth, and provide the visual and auditory evidence required to bridge employment gaps for career changers and newcomers to the UK. This is a unique opportunity to deliver tangible community impact by ensuring our participants have the professional media presence needed to tackle discrimination in the job market.

Operations Manager of Department (Production)

The Opportunity

This position offers a significant career step-up, providing experience in managing end-to-end media operations—spanning pre-production planning to post-production delivery—within a social justice framework. In this Operation Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring our storytelling is technically seamless and emotionally resonant.

Role Purpose

The Operations Manager of Department (Production) sits between Directors and Managers, turning high-level media objectives (such as podcasts, documentaries, or training videos) into clear, deliverable department plans. You own the direction, technical structure, and delivery control of the Production department to ensure pace, reliability, and high-quality output.

Key Responsibilities

• Strategic Planning: Turning Director objectives into practical production schedules, covering both pre-production (storyboarding, scripting, logistics) and post-production (editing, sound design, colour grading).

• Manager Leadership: Coaching Production Managers to run projects effectively, ensuring all media assets are tracked and visible in MeisterTask.

• Assurance & Rework Control: Reducing technical rework by improving initial brief clarity and ensuring time is built into plans for iterative reviews.

• Director Reporting: Providing weekly reports on production milestones, WIP, and technical risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and maintains a professional environment for all contributors.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

• Proven experience in media production management (Pre and Post Production).

• A portfolio of video, audio, or multimedia projects / CV.

• Familiarity with production software (such as Adobe Premiere Pro, After Effects, Audition, or DaVinci Resolve).

• Flexibility and openness to work on a variety of tasks across different media formats.

• Focused, organised, and able to prioritise and execute production workflows independently.

• To show professionalism at all levels and in all environments.

• Strong team player with a focus on collaborative storytelling.

• A keen eye for technical detail and aesthetic consistency.

• Excellent communication skills.

• Degree in Media Production, Film, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.

Head of Department (Legal)

The Opportunity

This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.

Role Purpose

The Head of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.

Key Responsibilities

• Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.

• Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.

• Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.

• Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.

• Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives

• 15% Profit Share: A share of the commission for work carried out, divided among individuals at the HoD level for specific tasks.

• 10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the HoD.

Requirements

• A strong legal background (GDL, or equivalent) with a deep commitment to social justice.

• Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.

• A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).

• Excellent analytical, drafting, and communication skills.

• This is a 100% remote-only position.

Selection Process

• Informal interview.

• Requirement of two professional references

We are looking to appoint a Chief Operating Officer who can provide leadership to operational departments and maintain consistent effectiveness across the organization. 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Key responsibilities 

• Oversee the operations of the organization ensuring of efficiency

• Translate strategy into actionable plans

• To provide leadership to departmental heads in departments such as Communications and IT (this may extend to other departmental heads as required)

• Work with the CEO to develop strategy

• Lead the creation of policy and guidance

Requirements

• Proven leadership experience

• Understanding of key business functions

• Excellent decision-making skills

• Ability to problem solve effectively

• Great at multitasking

• Competence in strategic planning

• Integrity

• Ability to use remote tools and IT systems

• Good people and communication skills

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We are looking to recruit a team of events volunteers to help raise awareness of SV2 services at external events, celebrations and various festivals across Derbyshire.

Requirements: You must be over the age of 18 along with having great communication and interpersonal skills. You must be flexible and willing to volunteer at various locations including outside events on a rota basis with the expectation of approximately 1-2 events per month (travel expenses will be covered).

You must be enthusiastic about raising awareness of sexual abuse. You will also need access to a car with business insurance which can be used to transport marketing material such as banners and leaflets to events for this role.

If you think you have the right skills and experience, then we are keen to hear from you.

Responsibilities: You will be working with a small team of volunteers to provide a visible presence in order to promote SV2 services and raise aware of sexual abuse at various events within the county. At the start and end of the event you will be expected to set up and pack away SV2 promotion materials and banners.

You must have excellent communication skills and the ability to build rapport with a wide range of people. You will need to be non-judgemental and stay calm in sometimes challenging situations.