Volunteer management volunteer roles

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

About the Role

As a Maintenance Volunteer, you will help maintain and improve the homes and environments of people with autism, sight loss, and learning disabilities. Your support will help create safe, comfortable, and welcoming spaces where people can thrive.

This role involves practical tasks such as painting, decorating, gardening, and general DIY. Please note that electrical, plumbing, and gas work are not included in this volunteer role.

The Difference You Will Make

By volunteering, you will help to:

• Improve the appearance and comfort of people's homes.
• Create safe and welcoming environments.
• Support people to feel proud of where they live.
• Enhance the wellbeing of the people we support.

What You Will Do

• Assist with painting and decorating projects.
• Conduct basic DIY tasks and minor repairs.
• Help with gardening and outdoor maintenance.
• Support with assembling furniture and equipment.
• Follow health and safety guidance at all times.
• Report any maintenance concerns to SeeAbility staff.

What We Are Looking For

We are looking for volunteers who are:

• Practical and dependable.
• Friendly and approachable.
• Happy to work as part of a team.
• Enthusiastic about making a difference.
• Committed to inclusion and equality.

Previous DIY or maintenance experience is essential.

Requirements

• Aged 18 or over.
• Volunteers need to live near Bicester
• Complete volunteer induction and training.
• Provide references.
• Complete a DBS check if required.
• Follow SeeAbility policies and health and safety procedures.

About SeeAbility

SeeAbility is a charity that supports people with learning disabilities, autism, and sight loss to live ambitious and fulfilling lives. We help people develop skills, build independence, and achieve their goals through specialist support, services, and volunteering opportunities.

By volunteering with SeeAbility, you can help create environments where people feel safe, valued, and empowered.

About QuilomboUK QuilomboUK is an organisation that works for fairness and social justice. We believe in a "People First" way of working. Our goal is to make sure every person is heard and respected in the workplace. Join our remote team to help people find jobs and feel like they belong.

Role Overview As the Manager: Placements, you will lead the entire Placements Department. Your job is to make sure your team finds paid jobs for our participants at other companies. You will manage the Team Leaders and ensure the department hits its high performance targets. The ideal candidate has strong leadership skills and deep experience in the recruitment industry.

Key Responsibilities

• Department Leadership: Take full responsibility for the Placements Team and ensure all staff follow mandatory protocols.
   

• Strategy: Mana

• Performance Targets: Ensure the department reaches the 95% weekly completion target and follows the "ABC" method.
   

• External Relations: Build high-level partnerships with external companies to create more job opportunities for our participants.
   

• Commission Management: Oversee and approve the commission payments for each successful placement made by your team.

• Problem Solving: Identify gaps in the recruitment process and use AI or new strategies to fix them.
   

• Quality Control: Ensure every participant is correctly matched and that their First Day Training (FDT) is confirmed by the employer.
   

Key Skills & Qualifications

• Experience: 3+ years of experience in recruitment or placement services, with a history of managing teams.
   

• Education: A degree in Human Resources, Business, or a related field is preferred.
   

• Leadership: Strong ability to lead and motivate a large remote team.
   

• Communication: Excellent skills in professional UK English to influence senior stakeholders.
   

• Decision Making: Ability to make quick decisions to move candidates forward within 48 hours.
   

• Technology: Highly skilled in using MS Office and Applicant Tracking Systems (ATS).
   

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).

QUILOMBO UK wants an inclusive workplace where everyone is treated fairly. We follow the Equality Act 2010 and do not tolerate discrimination of any kind.

Why Join QuilomboUK?

• Impact: Lead the team that directly helps people move into paid employment.
   

• Growth: Develop your senior leadership skills in a values-driven environment.
   

• Culture: Join a collaborative team where authenticity and courage are celebrated.
   

Flexibility: Work from home with autonomy to lead your department.

Make a Difference with Essex Respite & Care Association (ERCA)

Are you experienced in finance or accounting and looking for a rewarding way to give back to your local community?

At Essex Respite & Care Association (ERCA), we are seeking a Volunteer  to join our charity and help support the important work we do for adults living with dementia, mental health conditions, and other long-term health needs across Essex.

This voluntary role requires approximately 2–3 hours per week and offers the opportunity to use your financial skills to make a real difference.

The Role

• Maintain oversight of the charity's financial records.

• Help keep our accounts up to date and well organised.

• Prepare and review profit and loss reports and other financial information.

• Work alongside the Charity Manager and Board of Trustees to support good financial governance.

• Provide financial guidance where appropriate.

About You

• Experience in accounting, bookkeeping, finance, or a similar financial role.

• Good organisational skills and attention to detail.

• Confident working with financial information.

• A commitment to supporting a local charity and its values.

A full handover will be provided by our outgoing Treasurer, ensuring you have the support needed to settle into the role.

This is a fantastic opportunity to use your skills to help a well-established local charity continue providing vital support to people across Essex.

If you would like to find out more, we'd love to hear from you.

Do you enjoy meeting new people and lending a helping hand?

Social & Activity Support Volunteer

Do you enjoy meeting new people and lending a helping hand?

As a Social & Activity Support Volunteer, you’ll play a key role in making our groups welcoming and fun for blind and partially sighted people. Whether it’s joining in a quiz, helping with crafts, pouring the tea, or simply having a friendly chat — your support helps turn every session into something special.

When & where?

Aylesbury (groups meet regularly — details provided on application).

What you will be doing:

·Assisting members during social activities such as quizzes, crafts, outings, or conversation

·Offering sighted guiding support when needed

·Helping serve refreshments and create a friendly, relaxed atmosphere

·Being a listening ear and helping members feel welcome and included

What skills and experience are needed?

·Friendly, approachable, and understanding

·Confident communicator and good listener

·Reliable and respectful attitude

·A sense of fun and willingness to join in

What will you gain from the role?

·The joy of making a positive difference in someone’s day

·Experience working with people with sight loss

·New friendships and community connections

·Improved confidence, wellbeing, and new skills

What support will be given?

·Induction and training (including sight loss awareness and sighted guiding)

·Ongoing training and development opportunities

·Out-of-pocket expenses covered

·Support from your Volunteer Manager and local divisional volunteers

Criminal Record Check Information (DBS):

This role may require an Enhanced DBS check if combined with driving duties (working with adults at risk).

We are looking for a creative and proactive Marketing Manager (volunteer) to help raise awareness of PINT, a small grassroots charity, and the work we do in the community. PINT has big growth aspirations, and we're looking for someone who can help take our brand to the next level. 

We are looking for volunteers who are passionate and driven, with experience in marketing. We are particularly interested in hearing from volunteers that have experience in guerrilla marketing - creative, low (or no!) cost and unconventional approaches that generate visibility, engagement and support. 

We are also looking for people who are organised, and are able to collaborate with other volunteers supporting PINT, for example in the PR & communications space.

A conservation NGO in Indonesia is seeking a volunteer accountant to strengthen donor reporting, financial systems and accounting processes.

The organisation works with fishing communities, women and young people to support community based natural resource management, sustainable livelihoods and biodiversity conservation.

The finance team currently relies heavily on Excel and is planning to move to a more structured accounting platform.

The volunteer will work with the team to review budgeting and donor reporting templates, support the transition from Excel, improve reporting consistency, strengthen financial systems and controls, and provide practical mentoring.

This would suit a collaborative volunteer with experience in donor reporting, Excel, accounting systems and small NGO finance.

_________________________________

Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

Oxfam Retail  Volunteers – Barnard Castle

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 1 Horsemarket, Barnard Castle DL12 8LY

Full job description

Oxfam's Barnard Castle Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Oxfam Retail Volunteers – Newcastle Upon Tyne

Oxfam GB

Job details

Job type

• Retail Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 252 Chillingham Road, Heaton, Newcastle NE6 5LQ

Full job description

Oxfam's Heaton Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our shop in a general capacity.

Location: Oxfam Heaton Shop, 252 Chillingham Road, Heaton, Newcastle NE6 5LQ

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Lightup Impact

We equip and fund youth grassroots leaders in East Africa to scale community-led solutions.

Social Media Manager - Volunteer Support

Role Description Join Lightup Impact as a volunteer and be part of a passionate team driving real change for young people and women across East Africa — where your creativity, voice, and ideas truly matter!

What you’ll do:

• Manage Lightup Impact’s social media platforms and create engaging content.
• Work closely with communications team, especially designers.
• Improve and update content strategy.
• Ensure that content is posted timely on all channels.
• Strengthen overall social media visibility and engagement.

Skills we’re looking for:

• Strong written and verbal communication.
• Experience in social media management. 
• Experience in content creation for linkedin, instagram, facebook and twitter.
• Strong organization, project management and collaborative skills.
• Willingness to learn and a can-do changemaker attitude.

What you’ll gain:

• Be part of a creative, dynamic team.
• Contribute to positive change for young people and women across East Africa.
• Exposure to startup and impact-driven environments.
• Opportunity to network, develop new skills, and strengthen your professional profile.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS

What is the purpose of this role?

The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.

What activities might you be involved in?

• Assisting centre attendees to engage in activities.
• Serving meals and drinks.
• Helping to set up and clear away activities.
• Engaging in conversation with centre attendees.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• People with a genuine interest in the wellbeing of people with dementia.
• A friendly, sensitive and kind approach.
• Being comfortable in small groups or on a one to one basis.
• People with a commitment to using the SPECAL method at all times whilst at the centre.

When would you be needed to volunteer?

The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.

What training will you be given?

You will be given all the training you need to enable you to carry out your role.  This will include a thorough Charity induction and a departmental induction to provide further information about the role.  You will also be given access to our online training library to complete the training modules that are mandatory for your role.

You will receive SPECAL training prior to commencing your role.

What can you gain from this opportunity?

• The chance to make a difference to the lives of people with dementia.
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
• A comprehensive training programme.
• The opportunity to learn new skills.
• Experience to add to your CV.
• The opportunity to meet new people and make new friends.
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

***Please note that we don’t offer sponsorship or accept overseas applicants***

OOEF is a small, fast-growing charity and we need people to help us run it well. You can do this on-site with us — in which case you will the magic in action — or remotely, or a mixture of both. Volunteer scheduling, communications, grant applications, impact reporting, events, partnerships... or whatever else you spot needs doing and are motivated to get involved with. No music background needed. We are looking for someone organised, reliable and genuinely interested in what we do.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at two Bath primary schools in Twerton and Whiteway — nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

As an Operations & Admin Volunteer you might focus on one area or help across several, depending on your skills and availability: volunteer scheduling, communications, grant applications, impact reporting, events and partnerships. This role can be shaped entirely around you. If you want to be on-site — watching sessions, being part of the team, seeing the impact first-hand — we would love that. Volunteers who come in consistently tell us it is the most motivating thing about the work. But if remote or flexible working suits you better, that works too.

What you'll bring

• Organisational ability and initiative — keeping multiple things moving without always being asked

• Clear written and verbal communication

• Comfort with email and shared documents

• Any of the following are a real bonus: bookkeeping, design, research, fundraising, project management, web skills

Time commitment

The time commitment is flexible and entirely negotiable — from a couple of hours per month to something more regular. Some volunteers come via employer volunteering schemes on a rota (companies and organisations are very welcome); others commit as individuals on an ad hoc basis; others come as students fitting volunteering around their studies. We will shape the arrangement entirely around your availability.

What you'll get from it

• Real insight into how a values-driven music charity operates at a pivotal moment in its growth

• Close working with the founding team on work that genuinely matters

• If you come on-site: the chance to see the direct impact of what you do

• We welcome pro bono contributions from companies supporting employee volunteering

• DBS check arranged and funded by OOEF (if working on-site)

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by our values are:

• We're creating change
• We're always learning
• We're better together