Volunteer management volunteer volunteer roles

 We create sensory activities, challenges and games featuring our bespoke disabled characters and take them to a variety of events and other organisations. And this is where you come in! We need volunteers to do lots of different jobs from big too small. Whether it's preparing activities, setting up, speaking to people or helping pack up, there's plenty to do.

Why?

- Providing a safe space for families who would otherwise find bigger events difficult.

- Promote education and awareness of inclusion around disability.

Who are you?

We are not looking for robots, we want your uniqueness. Generally speaking you will have a;

- Fun loving personality

- Be Patient

- Enthusiastic even when your playing the same game for the 50th time that day.

What do we need from you?

- To have a DBS check (preferably be on the update system)

- Be willing to undertake our training programme

- Sign our volunteer contract (if you disagree with anything in the contract please feel free to discuss it with us.)

What can you expect from us?

- We don't currently ask us our volunteers to be on a rota. Your time is precious and we are thankful for however much you are willing to give to us.

- We have a proactive and positive approach to disability and illness. We will make any and all accommodations you require. If you would like to arrange a confidential conversation please contact us and we shall arrange to speak.

From stunning boutiques full of designer gems to volume stores where you can grab a bargain, our charity shops are much-loved across Scotland.

We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked.

Whether you have a passion for customer service and pre-loved fashion, or you would prefer to be behind the scenes in our stockroom, your help could make a difference to people in Scotland who are isolated, scared, or anxious about their condition.

Why we want you

We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.

What you will be doing

• Welcoming and assisting customers and donors
• Customer care
• Stock control
• Sorting donations
• Hanging and ticketing stock
• Helping to keep shop clean and tidy

The skills you need

• Effective communication and customer care skills
• A willingness to volunteer in a team environment, and with the public
• A willingness to undertake all training required for role

What's in it for you

• Meet new people
• Use your skills and learn new ones
• Make a real difference to people with our conditions

Disclaimer

Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter. We are recruiting Community Volunteers in each of our three Networks; Hull, East Riding and South Humber.

Closing date for these opportunities is: 30/04/2026

To apply for this opportunity please follow the link below:

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

Are  you passionate about making a real difference in the lives of children and families experiencing poverty in our community?  Bromley Brighter Beginnings invites you to join us as a Family Liaison Volunteer - a vital role at the heart of our charity.

As a Family Liaison Volunteer, you'll play a key part in ensuring families receive the essential items they need.  With support from our Operations Manager, you'll be responsible for liaising with referrers and families to understand their specific needs and coordinating the collection and delivery of items.  Items are provided by our generous local supporters through posts you'll put out on our Facebook page.

You'll receive an induction, training and ongoing support to ensure safe and rewarding volunteering.  This role is ideal for someone who enjoys connecting with people and wants to see the direct impact of their work in the community.  By joining our team, you'll bring hope and brighter beginnings to the families who need it most in the London Borough of Bromley.

For further information on the role and details of how to apply please visit our website.

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’

This programme is attended by young people out of education and is based in Streatham on Mondays, Tuesdays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

We also run Tuesday and Wednesday afternoon classes open to all existing CARAS youth community members, 4:30pm to 6pm. These classes tend to be larger and have a large range of language levels. 

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10 am to 3pm

• Tuesday 2pm to 6pm 

• Wednesday 11am to 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements 

Essential: 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual. We ask volunteers to commit to at least one class every week for a minimum of 4 months. If you are unable to attend a class due to a planned holiday, you must inform the program lead in advance. 

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 
   

To Apply: 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 
 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Job Title: Programme Manager                                                                

Reports To: Programme Director

Location: Hybrid

Employment Type: Full - Time
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.

We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

You will be vital to the work of your local Scope shop, as one of the first faces customers see.

You will receive training on serving our customers on the till, taking payments and making Gift Aid donations. This makes a real difference to our income and the number of disabled people we can support.

Your role may include:

• using the till and cash handling
• welcoming and supporting customers
• helping to display stock and window dressing
• preparing goods for sale
• tidying and cleaning the shop

When and where

You will be based at our Scope shop at 64 High Street, Littlehampton, West Sussex, BN17 5EA. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.

Who we’re looking for

We welcome anyone who is friendly and passionate about disability equality!

Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!

We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.

Skills and experience you can gain

• teamwork
• customer service
• till operation
• retail skills
• communication
• stock preparation and management
• health and safety
• valuable experience for your CV
• experience of a large, national disability charity

What we can offer you

• introduction to scope
• demonstration of your tasks
• training courses, in person and online
• personal development opportunities
• support and regular catchups from a dedicated manager
• agreed travel expenses
• adjustments to make the role accessible for you
• work experience for your CV
• a work reference
• 20% discount in your Scope charity shop

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. We expect all staff and volunteers to share this commitment.

We are looking for a dedicated Volunteer Treasurer to join our Board of Trustees and help guide the financial well-being of the charity as we grow and respond to increasing need. Becoming a Treasurer at Shiloh means more than just numbers. You’ll be helping us build stronger futures for some of the most vulnerable people in our community. It’s a chance to use your skills for good and to be part of a dedicated, friendly team.

As Treasurer, you will:

• Work closely with the Board, Chief Executive, and Finance Manager

• Ensure our finances remain sustainable, compliant, and transparent

• Be part of a passionate team committed to lasting change for people affected by homelessness

General Responsibilities of a Trustee

• Ensure the charity focuses on its purpose and all activities align with its aims and objectives

• Comply with the governing document and meet all legal requirements

• Act in the charity’s best interests

• Prepare for meetings, seek advice when needed, and make informed decisions

• Contribute to Shiloh’s strategy and policies, and support and guide the Chief Executive and staff team

Specific Responsibilities of the Treasurer

• Ensure the charity’s financial affairs are legal, constitutional, and in line with accepted accounting practice and Charity Commission guidelines

• Oversee accurate record-keeping and effective financial procedures and controls

• Lead the Finance Sub-Group (with the CEO and Finance Manager) to monitor financial health and report key updates at Board meetings (e.g. income/expenditure, balance sheet, cash flow, reserves)

• Oversee the timely preparation of the annual budget and recommend its adoption to the Board

• Guide trustees in assessing the financial viability of plans, proposals, and feasibility studies

• Ensure financial resources meet both present and future needs

• Maintain a robust overview of financial risks facing the charity

• Oversee the production of financial reports, returns, accounts, and independent examinations

What We’re Looking For

Knowledge and Understanding

• Experience in charity finance and fundraising

• Financial qualifications (desirable)

• Previous Treasurer experience (desirable)

• Trustee board or committee experience

• Knowledge of restricted, unrestricted, and designated funds

• Knowledge of Gift Aid

• Understanding of governance and the voluntary sector

• Awareness of the legal duties, responsibilities, and liabilities of trusteeship

Key Skills and Abilities

• Strong analytical skills to assess proposals and financial implications

• Ability to lead Finance Sub-Group meetings ahead of Board meetings

• Availability to provide occasional ad hoc support to staff on finance-related queries

• Able to build strong relationships and act as an ambassador for Shiloh

• Collaborative team player who values diverse perspectives

Personal Attributes

• Commitment to Shiloh’s vision and values

• Good listener, open to feedback and other perspectives

• Positive, problem-solving attitude

• High integrity and commitment to the Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, leadership