342 Volunteer roles for the Social Welfare sector

Purpose of the Role:

To inspire and guide girls aged 16–18 at the Baytree Centre through a focused six-session mentoring programme with a professional female role model. The Career Champions programme pairs young people with mentors working in their field of interest, for example, a girl aspiring to become an architect is matched with a practising architect, to provide insight into career pathways, develop professional skills, and build confidence. By sharing knowledge, experience, and encouragement, mentors support participants in making informed decisions about their future education and career choices.

Main Responsibilities:

- Deliver six structured mentoring sessions tailored to the mentee’s career interests and goals.

- Share knowledge, experiences, and practical advice about the mentor’s professional field.

- Introduce mentees to key skills, qualifications, and opportunities relevant to the chosen career.

- Support mentees in setting short- and long-term career-related goals, providing guidance on how to achieve them.

- Foster a positive and supportive relationship that builds the mentee’s confidence, motivation, and resilience.

- Where appropriate, provide insights into workplace culture, networking, and professional development.

- Maintain communication with the programme coordinator to track progress and address any concerns.

- Adhere to Baytree Centre policies and safeguarding procedures.

Skills and Qualities Required:

- Professional experience in the relevant career field, with the ability to share industry-specific knowledge.

- Strong interpersonal skills to build trust and rapport with young people.

- Patience, empathy, and the ability to encourage and motivate. - Good communication skills, with the ability to explain career pathways and options clearly.

Commitment:

- Six one-hour mentoring sessions to be completed within a maximum of three months.

- Sessions to be scheduled Monday to Friday between 4pm and 6pm.

- Flexibility to deliver sessions face-to-face or online, depending on the mentee’s needs.

Benefits:

- Opportunity to make a meaningful difference in a young person’s future career journey.

- Develop mentoring, coaching, and communication skills.

- Share expertise and inspire the next generation of female professionals.

- Be part of a supportive and empowering volunteer community.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

You’ll support the smooth and efficient running of the organisation by helping implement key IT, facilities, and compliance projects — with a particular focus on improving internal systems and streamlining operational processes. This hands-on role offers experience in operations, tech systems, and policy development, working closely with the Facilities and Operations Manager and other teams. Ideal for students or recent graduates in Business, IT, Operations, Project Management, or Data Systems.

Main responsibilities:

• Data & System Optimisation

- Support the optimisation of internal systems, including improving CRM workflows and data processes

- Organise SharePoint folders for better document access

- Clean and update data in the Beacon CRM system

- Identify opportunities to streamline operational tasks and improve team efficiency.

• IT Asset Management

- Maintain an accurate inventory using Asset Tiger.

- Create simple instructional materials for staff and interns.

- Support tech tasks: set up Flip Whiteboards, update phone systems, organise sale of spare tech, audit staff email accounts.

• Policy Implementation

- Help revise Health & Safety Annexes to improve clarity.

- Assist in embedding GDPR procedures across teams.

- Adhere to Baytree Centre policies and safeguarding procedures.

- Undertake client-facing responsibilities across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities). • Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Punctual, reliable, and detail-focused.

- Practical, with a clear and user-friendly approach.

- Strong communication and organisational skills.

- Able to work independently and take initiative.

- A mindset for continuous improvement.

Commitment:

- Minimum 10 hours per week, flexible weekdays between 9:30 am – 6:00 pm.

- Minimum 4-month duration, with flexibility to extend.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Experience in charity operations, project and systems management.

- Opportunity to work across departments and improve internal processes.

- Development of practical, transferable skills.

- Contribution to a meaningful mission.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Support Baytree’s Communications Teams by taking photographs of activities and events across the Centre. Your images will help showcase Baytree’s impact, tell the stories of our community, and support its marketing, communications, and fundraising plans.

Main responsibilities:

- Take photographs of Baytree activities, workshops, events and celebrations.

- Share selected images with Communications Team in timely manner.

- Adhere to Baytree’s safeguarding, consent and privacy policies.

Skills and qualities required:

- Able to provide and use their own camera equipment.

- Confident using a camera and taking high-quality photographs.

- Comfortable working with diverse cultural backgrounds.

- Reliable, punctual, and well-organised.

- Able to work independently and in a team.

- Flexible and willing to support varied tasks.

Desirable:

- Experience in event, portrait, or documentary photography.

- Interest in charity, education, or community development.

- Basic photo editing skills.

- Experience volunteering or working in a community setting.

Commitment:

- Flexible

– once a month (Monday–Thursday), two hours between 10:00 am – 6:00 pm.

- 4 to 6 months during term time, with flexibility to extend.

Benefits:

We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain practical experience working in photography in a community and charity setting.

- Develop skills in visual storytelling and explore photography genres.

- Contribute to promoting positive outcomes for women, girls and families.

- Opportunity to attend volunteer social events and network.

- Valuable insight into alternative educational and community support settings.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

📍 Remote | International Team ⏱️ Approximately 1 day per week (8-12 hours) 📅 Minimum 12-month commitment 💙 Volunteer Position

Help Transform Lives Through Safe Water, Sanitation and Hygiene in Uganda

Equal Aqua is an award-winning NGO working to tackle inequalities in water, sanitation and hygiene (WASH) across Uganda. Through partnerships with local communities, schools and grassroots organisations, we help provide sustainable access to safe water, improved sanitation, hygiene education and environmental protection initiatives.

Our international team of 30+ volunteers spans more than 10 countries, united by a shared commitment to creating lasting change. As we continue to grow, we are seeking a passionate and experienced Fundraising Manager to lead our fundraising efforts and help us expand our impact.

Why This Role Matters

Fundraising is at the heart of everything we do.

As Fundraising Manager, you will play a critical leadership role in securing the resources that enable Equal Aqua to reach more communities, develop new projects and improve the lives of thousands of people across Uganda.

This is an exciting opportunity for an experienced fundraiser who wants to use their skills to make a meaningful global impact while working alongside a dedicated and inspiring team of volunteers.

What You'll Be Doing

Strategic Leadership

✅ Lead the implementation of Equal Aqua's fundraising strategy, ensuring alignment with organisational goals, vision and values.

✅ Develop innovative fundraising initiatives to support sustainable organisational growth.

✅ Monitor funding trends and identify new grant and funding opportunities.

Fundraising & Income Generation

✅ Drive income generation through multiple fundraising channels, including:

• Grant and trust applications
• Charitable foundations
• Corporate partnerships and sponsorships
• Individual giving programmes
• Community fundraising
• Creative fundraising campaigns and events

✅ Support the development of annual fundraising targets and budgets.

✅ Monitor fundraising performance and help maximise income opportunities.

Donor & Supporter Engagement

✅ Manage and grow relationships with existing supporters and donors.

✅ Deliver exceptional supporter stewardship and donor care.

✅ Increase donor retention and maximise long-term supporter value.

Team Leadership

✅ Lead and motivate an international team of fundraising volunteers.

✅ Delegate responsibilities effectively and support team development.

✅ Foster a collaborative, inclusive and high-performing team culture.

Governance & Reporting

✅ Report regularly to the Executive Committee and Board of Trustees.

✅ Contribute content and updates for grant reports and organisational reporting.

✅ Participate in team, committee and governance meetings as required.

Who We're Looking For

We'd love to hear from professionals with experience in:

• Fundraising Management
• Trusts & Foundations Fundraising
• Corporate Partnerships
• Individual Giving
• Grant Writing
• Business Development
• Non-Profit Leadership

You'll bring:

✔ Proven fundraising experience and a track record of achieving income targets

✔ Strong relationship management and stakeholder engagement skills

✔ Experience leading or mentoring teams

✔ Excellent communication and organisational abilities

✔ Strategic thinking and a proactive approach

✔ Passion for social impact, international development and WASH equality

Our Impact So Far

Thanks to our volunteers, partners and supporters, Equal Aqua has already achieved:

💧 32,866 people with improved access to safe water

🚻 11,044 people with improved sanitation facilities

📚 11,755 people with improved WASH knowledge and skills

🩸 3,877 people with improved menstrual hygiene knowledge

🏆 British High Commission Award Winner

Every pound raised helps us extend this impact even further.

Why Volunteer With Equal Aqua?

🌍 Make a tangible difference to communities across Uganda

🤝 Join a diverse team of volunteers from around the world

📈 Gain valuable leadership and strategic fundraising experience

🚀 Help shape the future growth of an award-winning NGO

💡 Collaborate with passionate professionals committed to sustainable change

❤️ Use your skills to create real-world impact

Our Vision

To become a leading organisation in Uganda addressing inequalities in WASH and interconnected issues of gender equality and environmental sustainability.

Our Values

At Equal Aqua, we champion grassroots-led development and believe lasting change happens when communities are empowered to shape their own futures. We are committed to creating a welcoming, collaborative and inclusive environment where every volunteer can thrive.

Interested?

If you're passionate about fundraising and inspired by the opportunity to help transform lives through access to safe water, sanitation and hygiene, we'd love to hear from you.

Apply today and help us create a future where everyone has equal access to safe and sustainable WASH services.

#Fundraising #FundraisingManager #VolunteerOpportunity #NonProfitJobs #NGOCareers #InternationalDevelopment #RemoteWorking #CorporatePartnerships #GrantWriting #CharityJobs #SocialImpact #WASH #EqualAqua #VolunteerLeadership #FundraisingJobs #GlobalImpact

Your role is to support the Corporate Relations Manager at the Baytree Centre in developing and maintaining corporate partnerships. This includes conducting prospect research, assisting with engagement activities, and supporting the delivery of corporate volunteering days to ensure companies remain connected to Baytree’s mission and values.

Main responsibilities:

- Conduct detailed research to identify and analyse potential corporate partners aligned with Baytree’s mission.

- Create and maintain a structured database of prospects, including relevant company data and key contacts.

- Prepare comprehensive prospect profiles with information on CSR initiatives, sponsorship activities, and charitable giving.

- Support the planning and coordination of corporate volunteering days, including logistics, preparation of materials, and communication with partners.

- Monitor industry trends to identify new corporate partnership opportunities.

- Assist with any tasks set by the Corporate Relations Manager to support corporate engagement efforts.

- Adhere to the policies and procedures of the Baytree Centre.

- Complete volunteer questionnaires and evaluations as required.

- Adhere to Baytree Centre policies and safeguarding procedures.

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Strong interpersonal and communication skills.

- Proficiency in Microsoft Office, particularly Excel and Outlook.

- Strong research and analytical skills, with attention to detail.

- Ability to work independently and manage time effectively.

- Reliable, punctual, and committed.

- Enthusiasm for community development and corporate social responsibility.

- Willingness to take initiative and support a range of tasks.

- A friendly, flexible, and professional attitude.

Commitment:

- 2 to 4 days per week (Monday–Friday).

- Hours: 10:00 am – 5:00 pm. - Duration: 4 to 6 months, with the option to extend.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Valuable experience in corporate fundraising and partnership development.

- Opportunity to gain and develop practical research and engagement skills.

- Personal fulfilment from contributing to meaningful community initiatives.

- Opportunity to attend corporate and volunteer social events and network.

- Professional development and workplace experience in the charity sector.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Your role is to support the Life Skills and Employability Programme Lead at the Baytree Centre in enhancing and delivering the Life Skills Project. This includes Her Space (Spark) for girls in school year 10 and above, Future Me (Jr Spark) for girls in years 8–9, and Step into Secondary (Sparklers) for girls in year 7. This involves co-facilitating weekly workshops that embed essential life skills and promote Baytree’s five Character Development traits: Resilience, Self Control, Fairness, Purpose, and Good Judgement. You will contribute to creating a welcoming, inclusive environment where girls can explore important topics, build confidence, and develop the skills they need to thrive.

Main responsibilities:

- Contribute to the development and maintenance of a library of reusable, age-appropriate session plans.

- Engage with girls to incorporate their interests and ideas into session content.

- Assist in the delivery of group sessions, workshops, and activities.

- Research and source materials and resources to enhance session quality.

- Build supportive and respectful relationships with girls, young women, and families who access the centre.

- Ensure sessions are inclusive and representative of the diverse community served by Baytree. - Adhere to Baytree Centre’s policies and procedures, including safeguarding and health and safety.

- Complete volunteer questionnaires and evaluations as required.

- Attend development trainings sessions whenever Mentoring Programme is paused (i.e. beginning of the term and half term weeks).

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate – Microsoft Outlook and Excel.

- Ability to work independently with limited supervision.

- Strong time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development or social care. - Flexibility and willingness to support a variety of tasks as needed.

- Experience working with children or young people (desirable).

- Experience with volunteering and/or workshop planning (desirable).

- Some knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is an advantage.

Commitment:

- 2 to 4 days per week (Monday–Thursday).

- Hours: 10:30 am – 6:30 pm.

- Duration: From 3 to 6 months, with the option to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain valuable experience in youth facilitation, life skills development, and programme planning.

- Develop transferable skills in leadership, teamwork, and inclusive education.

- Personal fulfilment from empowering girls and supporting meaningful community impact.

- Professional development and insight into the charity and education sectors.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Purpose of the Role:

To deliver engaging and inspiring wellbeing sessions at the Baytree Centre, fostering a healthier and happier community. By sharing your expertise and creating a supportive environment, the role empowers participants to explore different aspects of wellbeing and adopt positive lifestyle choices. Topics may include mindfulness, creative arts, physical fitness, nutrition or other wellbeing-related activities.

Main Responsibilities:

- Lead and deliver wellbeing workshops on agreed topics.

- Prepare and set up the space, ensuring all materials and resources are available and organised for each session.

- Create a supportive and inclusive environment where participants feel comfortable to learn, share, and engage in discussions.

- Encourage connections between participants.

- Provide guidance, encouragement, and practical tips to help participants integrate wellbeing practices into their daily lives.

- Adhere to Baytree Centre policies and procedures.

Skills and Qualities Required:

- Expertise or experience in one or more wellbeing areas such as mindfulness, creative arts, fitness, nutrition, or similar.

- Strong facilitation skills to engage participants and encourage active involvement.

- Patience, empathy, and cultural sensitivity to support participants from diverse backgrounds.

- Good organisational skills to ensure smooth preparation and delivery of sessions.

- Excellent communication skills to convey information clearly and encourage meaningful discussion.

- Interest in health, wellbeing, or community engagement.

Commitment:

- Deliver wellbeing workshops, (day and time subject to the timetable).

- Minimum commitment of 2 terms for continuity and effectiveness.

- Location: The Baytree Centre.

Benefits:

- Gain experience in delivering community-based wellbeing activities.

- Develop skills in facilitation, teaching, and cross-cultural communication.

- Contribute to participants’ confidence, wellbeing, and social connections.

- Be part of a supportive and welcoming volunteer community.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Purpose of the Role:

To deliver creative and inclusive knitting sessions at the Baytree Centre, helping participants of all skill levels enjoy a shared activity, build connections, and feel part of a welcoming community. By leading the sessions and creating a positive environment, the role ensures that activities run smoothly and that participants feel comfortable, valued, and included.

Main Responsibilities:

- Lead and deliver weekly knitting sessions for participants of varying skill levels.

- Prepare and set up the space, ensuring all materials and equipment are available and organised.

- Provide guidance, demonstrations, and encouragement to help participants develop their knitting skills.

- Create a supportive and inclusive environment where participants feel comfortable to learn, share, and ask questions.

- Encourage connections and engagement between participants through their shared interest in knitting.

- Adhere to Baytree Centre policies and procedures.

Skills and Qualities Required:

- Strong knitting skills and the ability to teach and demonstrate techniques clearly.

- Patience, empathy, and cultural sensitivity to support participants of different skill levels and backgrounds.

- Good organisational skills to ensure smooth preparation and delivery of sessions.

- Strong interpersonal skills to foster a positive and inclusive atmosphere.

- Effective communication skills to provide clear instructions and constructive feedback.

- Interest in crafts, creativity, and community-based activities.

Commitment:

- Deliver a weekly knitting session, (day and time subject to the timetable).

- Minimum commitment of 2 terms for continuity and effectiveness.

- Location: The Baytree Centre.

Benefits:

- Gain experience in delivering and leading creative group activities.

- Develop skills in facilitation, teaching, and cross-cultural communication.

- Contribute to participants’ confidence, creativity, and social connections.

- Be part of a supportive and welcoming volunteer community. 

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older. 

Purpose of the Role:

ESOL Teaching Support Volunteer To provide one-to-one support to students who need extra help in ESOL (English for Speakers of Other Languages) and Literacy classes at the Baytree Centre. Working under the guidance of the class teacher, you will reinforce lesson content, help students build confidence, and contribute to an inclusive and positive learning environment for adult learners from diverse backgrounds.

Main Responsibilities:

- Work alongside the teaching team to support ESOL and Literacy classes.

- Provide one-to-one assistance to students who require extra support, following the teacher’s delivery.

- Reinforce learning activities and encourage student participation.

- Acknowledge achievements and promote positive behaviour to motivate learners.

- Adhere to Baytree Centre policies and procedures.

Skills and Qualities Required:

- Strong communication skills to effectively interact with both students and educators.

- Empathy, patience, and cultural sensitivity to support students with diverse needs.

- Good organisational skills to help ensure smooth running of classes.

- Ability to collaborate as part of a team while remaining flexible to classroom needs.

- Reliable, punctual, and committed to supporting learners’ progress.

- Interest in language learning, education, or community support.

Commitment:

- Assist in one ESOL and Literacy class (day and time subject to the timetable).

- Minimum commitment of 2 terms.

- Location: The Baytree Centre.

Benefits:

- Gain experience in supporting adult language learning and classroom facilitation.

- Develop cross-cultural communication and organisational skills.

- Contribute to the confidence, skills, and integration of adult learners.

- Be part of a supportive and inclusive volunteer community

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Purpose of the Role:

To support the delivery of engaging and inclusive English conversation sessions at the Baytree Centre, helping adult participants practise speaking English in a relaxed group setting. By offering encouragement, guidance, and a welcoming environment, the role empowers participants to improve their language skills, build confidence, and make meaningful social connections.

Main Responsibilities:

- Facilitate group discussions, encouraging participation and peer interaction.

- Provide one-to-one support to participants, helping with pronunciation, vocabulary, and conversational skills.

- Create a supportive and inclusive environment where participants feel comfortable practicing English and asking questions.

- Encourage connections and engagement between participants.

- Collect feedback to help improve future sessions.

- Adhere to Baytree Centre policies and safeguarding procedures.

Skills and Qualities Required:

- Fluency in English with the ability to model correct pronunciation and usage.

- Patience, empathy, and cultural sensitivity.

- Strong interpersonal skills to create a positive and inclusive atmosphere.

- Effective communication skills to give clear instructions and constructive feedback.

- Interest in language learning, community support, or adult education.

Commitment:

- Assist in weekly English conversation sessions, (day and time subject to the timetable).

- Minimum commitment of 2 terms for continuity and effectiveness.

Benefits:

- Gain experience in facilitating group learning and language practice.

- Develop skills in cross-cultural communication and group engagement.

- Contribute to the confidence and integration of adult ESOL learners.

- Be part of a supportive and welcoming volunteer community

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Purpose of the Role:

To provide personalised support and companionship to ESOL (English for Speakers of Other Languages) students at the Baytree Centre, fostering their English language skills, understanding of life in the UK, and integration into the community. By engaging in one-to-one interactions and creating a welcoming environment, the role contributes to the social inclusion and well-being of participants from diverse backgrounds.

Main Responsibilities:

- Provide tailored one-to-one support to ESOL students, focusing on conversation skills and knowledge of life in the UK.

- Share insights about cultural aspects and community resources to support integration.

- Create a friendly and supportive atmosphere that reduces feelings of isolation.

- Offer basic information and assistance to help access services and navigate resources.

- Maintain consistent attendance and communication with the paired student.

- Adhere to Baytree Centre policies and procedures.

Skills and Qualities Required:

- Sufficient English to engage effectively in one-to-one conversations.

- Empathy, patience, and cultural sensitivity.

- Good interpersonal and listening skills.

- Flexible and adaptable to varying schedules and needs.

- Reliable, punctual, and committed to the agreed schedule.

- Interest in community support, integration, and language development.

Commitment:

- 1 hour per week, Monday to Thursday between 9am and 3pm (exact day and time subject to each person’s availability).

- Minimum commitment of 2 terms for continuity and effectiveness.

- Location: The Baytree Centre. Benefits:

- Gain experience in cross-cultural communication and mentoring.

- Contribute to the integration and confidence of adult ESOL learners.

- Be part of a welcoming and supportive volunteer community. 

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

As a Community Outreach Volunteer, you’ll play a vital role in helping people in the local community know where to turn when they need urgent mental health support. You’ll be out and about in the community spreading the word about the our service — chatting to local people, connecting with community centres, faith groups and local organisations, and sharing information through leaflets and posters. 

What you will be doing

• Promoting the Crisis Café within the local community
• Visiting community centres, libraries, GP surgeries, faith settings and other local spaces
• Handing out leaflets and displaying posters
• Helping build positive relationships with local organisations and community groups
• Feeding back any insights, questions or community needs to the team

The skills you need

• Friendly, approachable and confident talking to new people
• An interest in mental health, wellbeing and community support
• Good communication skills and a respectful, non judgemental approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Chair of Trustees and Trustees

The Genie’s Wish is looking for a new Chair of Trustees and two Trustees to help guide the charity through its next stage of development based in Nantwich, Cheshire.

About The Genie’s Wish

Established in 2021, The Genie’s Wish grants life-changing wishes and creates unforgettable experiences for children, young people and young adults aged 0 to 40 who are living with a serious or life-limiting condition.

We also support young carers aged 5 to 18, recognising the resilience and selflessness they show in caring for a loved one.

Our work brings joy, hope and a sense of possibility during some of life’s toughest moments. By supporting young adults and young carers who are often overlooked by traditional wish provision, we fill an important gap and create a lasting impact for individuals and families across England and Wales.

The opportunity

As a member of the Board, you will share responsibility for the charity’s governance, strategic direction and effective management.

You will work collaboratively with fellow trustees and the charity’s Co-Founders, using your experience and independent judgement to support effective decision-making and help safeguard the charity’s future.

Chair of Trustees

The Chair will provide inclusive and effective leadership to the Board, helping trustees work well together and ensuring meetings, decisions and governance arrangements remain focused on the charity’s purpose and beneficiaries.

We are particularly interested in someone with previous board, governance or senior leadership experience who can:

• Lead constructive and well-informed Board discussions
• Build strong working relationships with trustees and the Co-Founders
• Support effective oversight, accountability and strategic planning
• Act as an ambassador for The Genie’s Wish and its values

Trustees

The two new Trustees will help broaden the Board’s knowledge, networks and perspective.

We would particularly welcome applicants with professional experience in one or more of the following areas, but is not essential:

• Law
• Accountancy, finance or audit
• Media, communications, marketing or public relations
• Business, enterprise or organisational growth

Previous trustee experience is welcome but is not essential. We are equally interested in people who can bring relevant professional expertise, thoughtful challenge and a genuine commitment to the charity’s work.

Key responsibilities

• Ensure the charity complies with its governing document, charity law and other relevant legislation and regulations
• Keep the charity focused on its objectives and ensure its resources are used appropriately
• Contribute to strategy, policy, goal setting and the review of organisational performance
• Help ensure the charity is effectively administered and remains financially stable
• Safeguard the charity’s reputation, values and confidential information
• Declare and appropriately manage any actual or potential conflicts of interest
• Use your skills and experience to scrutinise information, contribute to discussions and guide new initiatives
• Represent and promote the charity at meetings, events and within your professional networks where appropriate

What we are looking for

• A genuine commitment to The Genie’s Wish, its objectives and beneficiaries
• Integrity, discretion and an understanding of collective responsibility
• Strategic vision, sound independent judgement and the confidence to contribute constructively
• The ability to think creatively and work effectively as part of a team
• A willingness to dedicate the necessary time, prepare for meetings and participate actively
• A commitment to accountability, openness, honesty, objectivity, selflessness and leadership

Commitment and appointment

Trustees are expected to attend at least 75% of trustee meetings each year, unless there are extenuating circumstances.

Appointments are for a term of up to three years and may be renewed for a further term.

These are voluntary, unpaid positions. Reasonable expenses may be reimbursed in line with the charity’s procedures.

Successful applicants must be eligible to act as a charity trustee. They will also be expected to follow the Trustee Code of Conduct, maintain confidentiality and complete a Declaration of Interests.

Why join us?

This is an opportunity to use your experience where it can make a visible difference.

You will help shape a growing charity that creates moments of joy, relief and recognition for people facing serious illness and for young carers whose contribution can too often go unseen. Trusteeship also offers the opportunity to broaden your experience, develop new skills and work alongside people who are passionate about creating meaningful change.

How to apply

Please submit your application along with your CV and a covering letter explaining your interest in The Genie’s Wish and the skills and experience you would bring to the Board.

If you would like to be considered for the Chair of Trustees position, please make this clear in your application.

Closing date: 05 October 2026

The Genie’s Wish welcomes applications from people with different backgrounds, experiences and perspectives. All appointments will be made on merit and will be subject to the charity’s selection and eligibility requirements.

Registered Charity No. 1193000

We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.

Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.

What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role

How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please fill out a Volunteer Application Form.