78 Retail assistant volunteer roles

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Please note you must be over 18 to apply for this role.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Please note you must be over 18 to apply for this role.

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Kenton is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 225 Kenton Road, Kenton, HA3 OHD

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Please note you must be over 18 to apply for this role.

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Ruislip Manor is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 64 Victoria Road, Ruislip Manor, HA4 0AH

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role

As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Pinner is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 13 Love Lane, Pinner HA5 3EE

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Watford is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 53 The Parade, High Street, Watford, WD17 1LJ

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role

As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Eastcote is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 114 Field End Road, Eastcote, HA5 1RL

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role

As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare. Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Please note you must be over 18 to apply.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Please note you must be over 18 to apply for this role.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.

Please note you must be over 18 to apply.

Jelly Shop Assistant Volunteer

Join our friendly Jelly team and help make a difference in your community!

We are looking for confident, capable volunteers to support our busy charity shop. If you enjoy meeting people, keeping busy, and being part of a welcoming team, this could be a great opportunity for you.

What you’ll be doing

You’ll help support the day-to-day running of the shop and create a positive experience for customers.

Tasks may include:

• Serving customers and operating the till
• Greeting and assisting shoppers
• Working independently on the shop floor
• Pricing and preparing donated clothes, toys and books for sale
• Replenishing stock and creating attractive displays
• Helping keep the shop tidy, organised and welcoming

We’re looking for someone who:

• Is friendly, reliable and confident working with the public
• Can work independently and use initiative
• Enjoys a practical, hands-on role
• Has good communication skills
• Has retail experience (a bonus, but not essential)
• Wants to support a local charity and be part of a team

Time commitment

• Shifts are usually 10am–1pm or 1pm–4pm
• Regular weekly volunteering preferred, but we can be flexible

 Role summary

To assist with the picking, packing and despatching of New Goods orders to all St Helena shops, via the Donation Centre delivery operation. 

 Main duties of the role 

  • Assist with the picking and packing of New Goods stock, preparing it for pick-up via the Donation Centre delivery drivers

• Assist with the unpacking of goods from outside suppliers

• Assist with stock takes and spot checks

• Use a computerised stock management system to maintain accurate weekly and monthly stock reports

• Assist with keeping the stock room tidy and clean

• Managing and reporting damaged stock according to company procedures

• Ad hoc printing, laminating etc when required

• Work as part of a small but busy team.