Care management volunteer roles

Midlands Air Ambulance Charity (MAAC) is looking to appoint a new Trustee to its Board of Trustees (voluntary role) - an individual with CQC/ Healthcare sector experience. MAAC is looking for someone who:

1. Has executive experience within a CQC regulated organisation - with extensive CQC knowledge and a strong understanding of governance. Healthcare sector experience is essential.
2. Has the ability to make a strong contribution to the governance and success of Midlands Air Ambulance Charity (with a track record of successful leadership, and experience of operating at board level or the ability to contribute at board level).
3. Has the time to commit to four in person Board meetings per year and four virtual Clinical Standards Committee meetings per year.

We are seeking passionate and skilled individuals to join our Board of Trustees to help guide our future.

Marillac Neurological Care Centre (the MNCC) is not-for-profit independent charity providing specialist care and rehabilitation pathways for adults with complex or progressive neurological conditions (brain injury, trauma, infection, stroke) and spinal cord injuries.

Set within 4 acres of landscaped gardens in Brentwood, Essex the building and grounds accommodate 52 beds, 3 units with bungalows. The building also boasts a large fully equipped physiotherapy gym, Occupational Therapy skills kitchen, sensory room, and access to high/low tech neuro technology aids/equipment.

We offer a high staff to resident ratio and our Registered General Nurses are supported by skilled and highly trained Health Care Assistants. Training is key to delivering excellent care, all staff complete yearly mandatory training and yearly clinical competencies.

Working in partnership with patients, families, NHS Clinical Commissioning Groups, Adult Social Care, and Health and Care Management Services offering flexible resident led pathways incorporating both specialised nursing and level 2b rehabilitation.

Placements can be funded via NHS Continuing Health Care (rehabilitation, nursing), Adult Social Care and can be privately funded.

The Role of Our Trustees

Our trustees are crucial in ensuring MNCC fulfils its purpose. They set the strategy, align goals with our vision, and support and challenge the executive team for growth and success. This voluntary role offers an opportunity to use your skills for a cause you care about, providing strategic leadership and safeguarding our future.

Key Responsibilities

As a Trustee, you will contribute to the governance and strategy of MNCC. Duties include:

• Advising on purpose, vision, and activities.
• Approving strategies and monitoring implementation.
• Overseeing finances and ensuring stability.
• Identifying and managing risks.
• Supporting and challenging the CEO.
• Staying informed about the operating environment.
• Reviewing governance and attending Board meetings.
• Acting legally and in good faith for MNCC's interests.
• Promoting MNCC's aims using your skills and network.

Who We Are Looking For

We value commitment to our mission and a diversity of perspectives; prior trustee experience is not essential, as we provide induction and support. We particularly encourage applications from those with experience in Finance and Legal Services although relevant experience is welcomed

Candidates should demonstrate:

• Strategic vision and independent judgment.
• Willingness to commit time and effort.
• Ability to work in a team.
• Understanding of legal trustee duties.
• Commitment to equality and inclusion.

What We Offer

• The chance to make a significant impact.
• Development through board experience and training.
• Collaboration with a dedicated team.
• Reimbursement of reasonable expenses.

Meet and Greet Volunteer at Teesside Hospice

Department: IPU

Location:Teesside Hospice

Time Requirement:  4 Hours at a time, between Monday and Sunday between 9am and 5pm. The team are particularly seeking help on a weekend.

DBS Check needed? Yes

Age Requirements: From 17 Years Old and Above/

Role Summary: As a Meet and Greet Volunteer, you’ll be the welcoming face of Teesside Hospice, offering warmth and reassurance to patients, families, visitors, and professionals as they arrive. Your presence helps create a friendly and supportive environment, ensuring everyone feels comfortable, cared for, and valued from the moment they step through our doors.

Main Duties:

• Provide a warm, approachable, and respectful welcome to all visitors, patients, and families.
• Offer guidance and directions within the hospice (e.g., sign-in procedures, waiting areas, or key contacts).
• Support visitors in signing in and out, following hospice procedures to ensure safety and confidentiality.
• Notify relevant staff members promptly when visitors or deliveries arrive.
• Offer refreshments to patients, families, and visitors where appropriate.
• Keep the reception area clean, tidy, and welcoming at all times.
• Respond politely to enquiries, signposting to the correct person or department as needed.
• Answer telephone calls courteously, taking messages for the nursing team when required.
• Always uphold the highest standards of confidentiality and compassion.
• Attend training sessions and supervision as required to support your role.
• Check in with senior nurse on duty before and after volunteer session
• Inform line manager if unable to attend a volunteer session as soon as possible

Training requirements:

As a Meet & Greet Volunteer you will complete the following training:

• Teesside Hospice mandatory training
• Volunteer induction training
• Any other training identified as appropriate to the role

Support and supervision:

Your first line of support and for any enquiries will be Line Manager to support you in your role.

Ongoing support and supervision are available to ensure volunteers feel confident and valued in their role.

Communications:

The line manager will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

• 20% discount off purchases made in our shops.
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies
• 10% discount in the Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Trustee, for the Board – Health & Social Care Charity – Warwickshire-based

Warwickshire-based meetings, 8 meetings a year – ideally, you will be able to attend face-to-face for the majority.

3-year post

Voluntary role (reasonable expenses covered)

AskVerity is excited to be working with this highly successful charity, who enable people with learning disabilities to lead fulfilling lives, allowing them to thrive and do, be, and feel their best! My client understands that they can only achieve this by hiring the best staff who share their values.

My client is customer-focused—driven by the needs of those they serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations. They empower their customers to live the life they want, support them, help them to enjoy what they do day to day, and live to their full potential.

What we’re looking for:

• Are you an experienced leader in Health and Social Care looking to make a real difference?
• As a Trustee, you will bring your expertise to help guide strategy, strengthen governance, compliance, and support teams to deliver exceptional care and support to customers.
• Ideally you will have been a trustee previously although this is not essential. 

What you’ll do:

• Attend quarterly Board meetings, and be a member of one of two sub-committees, Assurance and Quality or Resources, which includes Finance.
• You will also go out to meet customers and staff and support at least one of the management team in helping them to achieve the organisation's objectives.

This is a unique opportunity to bring your expertise to a high-impact charity and help improve the health and lives of their customers and be a part of a really exciting period of the organisation’s development.

To apply, please send your CV and supporting statement (max 2 pages).

Closing date: Friday 7th November 2025. 

Make a Real Difference to Someone’s Life — Become a Volunteer Befriender

Are you a great listener who enjoys connecting with others? Could you spare a little time to brighten someone’s day?

We’re looking for caring, compassionate people to join our Norfolk Befriending Service. You’ll be supporting unpaid carers - people who look after loved ones and may feel isolated or overwhelmed.

Just an hour or two of your time can help someone feel seen, supported, and less alone. Whether it’s a chat over tea, a walk in the park, or a friendly game, your presence can make all the difference.

• Flexible to suit your availability
• Opportunities across Norfolk
• Training, support, and expenses provided

Please note: This is a voluntary role and not paid employment.

What you’ll do
Every match is different, but you might:

• Share a cup of tea and a chat
• Go for a walk together
• Play games or read aloud
• Help with light errands like shopping or dog walking
• Support someone to get out into their community

We’ll match you based on shared interests and your availability.

What you’ll get

• Full training and ongoing support
• Travel expenses reimbursed
• The chance to develop skills and make a lasting difference

What we’re looking for

Kindness, patience, good listening skills, and reliability—no formal experience needed.

Your commitment

We ask for a minimum of six months. You’ll complete our onboarding process, including an Enhanced DBS check.

Interested?

Please get in touch. We'd love to discuss the role with you in more detail. 

We welcome volunteers from all backgrounds and are committed to safeguarding vulnerable adults and children.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

A full driving licence is desirable in order to take cats or kittens to the vet.

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

We are looking for a trustee who has personal experience of the care system as a looked- after child or care-experienced young person.  We need someone who has made it to and through university so that they can help us fully understand the challenges and issues that can occur.

We are looking for someone who cares about and wants to  help young people who are in the care system to make it to and through university. This is not about helping individual youngsters personally. We are building and funding programmes to enable others to help them more effectively.  

You need to be willing to be a trustee. This involves preparing for meetings by reading the papers, speaking up in meetings and sharing your opinions and experience, working with others on the board and with our education partners to develop ways we can fulfil our goal of increasing the number of care-experienced young people who successfully complete a degree and find work.

You need to be able to meet the time commitment which is to attend our (virtual) trustee meetings.  These are held on a Wednesday afternoon once a quarter – the dates are published well in advance.  We also get together, in person, for up to a full day once a year – again usually on a Wednesday. You will need to prepare for meetings and there may be the occasional other tasks so we recommend thinking of a time commitment of 2 -3 hours a month.

Previous experience as a charity trustee is highly desirable, but not essential, as you will have a full explanation of the duties and responsibilities of trustees during your induction.

Join the Fight for Change – Help Us Build Stronger, More Inclusive Communities

WBC Cares UK is dedicated to transforming lives through the power of boxing. We use sport to empower young people, support those with disabilities or mental health challenges, and uplift individuals facing poverty, homelessness, and social exclusion. From community-based gyms to school outreach, mentoring, and essential aid, our mission is rooted in compassion, inclusion, and resilience.

We’re looking for a passionate and proactive Volunteer Fundraising Manager to help amplify our impact. In this role, you'll be instrumental in securing the financial support needed to expand our programmes, delivering hope, empowerment, and practical help to communities across the UK.

Your Role:

• Identify and apply for grants, local authority funds, and trust funding
• Develop small campaigns or appeals to engage donors and the wider community
• Enter volunteers into existing appeals
• Build relationships with sponsors, funders, and partner organisations
• Help promote giving via digital channels

What You’ll Bring:

• Experience with fundraising or grant writing (desirable but not essential)
• Strong writing and organisational skills
• A passion for tackling inequality and helping vulnerable people
• Ability to commit around 4 - 8 hours per week (flexible and hybrid/remote)

What You’ll Gain:

• Be part of a grassroots charity with a growing impact
• Directly support crisis response and long-term transformation
• Gain valuable charity-sector experience in fundraising and strategy
• Work with a small, passionate, supportive team

Do you have senior clinical service experience and a passion to improve the lives of people with a life-limiting illness and their families?

We are looking for applicants with health care experience at a senior management or board level. As a member of the Board of Trustees this position will support the Executive Board to deliver our organisational strategy and ensure that our Charity has in place appropriate and effective controls to deliver outstanding standards of care and services to all stakeholders.

Key skills and experience for this Trustee role

• Extensive health service experience at leadership level in either primary or secondary care

• Clinical experience in community care with shown ability to enable change management

• Quality standards and requirements of the Care Quality Commission

• Ideally, active in clinical practice

• Safeguarding (adults and children), risk management and data management

• Keen interest in professional education, research and development

• Developments within the field of palliative care

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS

What is the purpose of this role?

The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.

What activities might you be involved in?

• Assisting centre attendees to engage in activities.
• Serving meals and drinks.
• Helping to set up and clear away activities.
• Engaging in conversation with centre attendees.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• People with a genuine interest in the wellbeing of people with dementia.
• A friendly, sensitive and kind approach.
• Being comfortable in small groups or on a one to one basis.
• People with a commitment to using the SPECAL method at all times whilst at the centre.

When would you be needed to volunteer?

The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.

What training will you be given?

You will be given all the training you need to enable you to carry out your role.  This will include a thorough Charity induction and a departmental induction to provide further information about the role.  You will also be given access to our online training library to complete the training modules that are mandatory for your role.

You will receive SPECAL training prior to commencing your role.

What can you gain from this opportunity?

• The chance to make a difference to the lives of people with dementia.
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
• A comprehensive training programme.
• The opportunity to learn new skills.
• Experience to add to your CV.
• The opportunity to meet new people and make new friends.
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

***Please note that we don’t offer sponsorship or accept overseas applicants***

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our centres and branches take excellent care of cats and kittens that need help, but life in a rescue environment is not ideal for any cat compared to a loving home. Until we can find them that loving home our cat care volunteers are a passionate, committed team, helping to give cats and kittens the best possible care. Cat care volunteers spend time directly with cats, cleaning their pens, feeding, grooming and enriching their play time.

You will volunteer with others in this role and be part of a multi-pen site or centre team. If you think this is something you would like to do in your own home, please search and apply for the ‘Fosterer volunteer’ role on our website.

You can expect us to

· Make you feel welcome, included and respected in line with our values and behaviours

· Support you in having a positive and impactful experience at Cats Protection

· Cover agreed out-of-pocket expenses in line with our Expenses Policy

· Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· Cleaning the living environments of the cats in care

· Grooming cats and helping with feeding

· Enriching each cat’s experience in care through play, exercise and handling

Time expectation

Cat care volunteers usually spend 2 to 3 hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.

Location: Remote or In-person (London-based preferred, flexible)
Hours: 8–12 hours per month (flexible)
Compensation: Revenue split per session – 60% to Counsellor / 40% to Guardian Light Enterprises LTD
Payment Schedule: Weekly or monthly, depending on preference (flexible to support cash flow)

About Guardian Light Enterprises LTD

Guardian Light Enterprises LTD is the revenue-generating arm of Guardian Light Foundation, a social enterprise dedicated to transforming the lives of children, teenagers, and single-parent families affected by homelessness, abuse, and hardship. Every service we provide contributes directly to creating safe spaces, housing, education, and empowerment programs for vulnerable communities.

As a freelance counsellor with us, you are not just offering sessions—you are helping people heal, build resilience, and find hope, while supporting a social mission that changes lives.

Role Overview

We are seeking a compassionate, skilled, and dedicated Freelance Counsellor to provide emotional support, guidance, and therapy sessions to our clients. This is a unique opportunity to work in a mission-driven social enterprise where your expertise directly fuels social impact.

As a counsellor, you will:

• Provide individual and group counselling sessions for children, teenagers, and single-parent families.

• Use your professional expertise to guide clients through challenges including trauma, grief, anxiety, and abuse recovery.

• Maintain strict confidentiality and safeguarding standards in line with UK regulations.

• Collaborate with Guardian Light Enterprises and the Foundation team to refer clients to additional support programs where appropriate.

• Participate in impact reporting to help shape future programs.

Key Responsibilities

• Conduct high-quality counselling sessions tailored to individual client needs.

• Document sessions and maintain records securely in compliance with safeguarding and GDPR policies.

• Promote emotional wellbeing, resilience, and empowerment for clients.

• Engage with Guardian Light Enterprises LTD in strategic discussions to improve program delivery.

• Attend occasional training and team meetings (via Microsoft Teams).

Ideal Candidate

• Accredited Counsellor, Psychotherapist, or Mental Health Professional with relevant UK registration.

• Experience working with children, teenagers, and vulnerable families.

• Strong empathy, emotional intelligence, and a trauma-informed approach.

• Excellent communication and documentation skills.

• Passionate about social impact and committed to transforming lives.

Hours & Compensation

• Recommended: 8–12 hours per month (approx. 2–3 clients per week, depending on session length).

• Compensation: Revenue split per session – 60% to you, 40% to Guardian Light Enterprises LTD.

• Payment Schedule: Flexible – weekly or monthly, depending on mutual preference and cash flow management.

Benefits

Even at this early stage, joining Guardian Light Enterprises LTD offers unique benefits:

• Impact-driven work: Every session contributes to funding programs that directly support children and single-parent families in crisis.

• Flexible schedule: Set your hours around your availability.

• Professional growth: Access to training and development opportunities.

• Career progression: Exceptional counsellors may be invited to join our Advisory Board or eventually become a Board Member, shaping the direction of Guardian Light Foundation.

• Recognition: A chance to build your personal and professional brand as part of a pioneering social enterprise.

• Supportive environment: Collaborate with a passionate, mission-driven team dedicated to real change.

Trustees play a vital role in making a positive impact on the lives of the people we support. We do this through personalised, affordable care, sharing a home and family life, and supporting involvement in the local community.

What will you be doing?

About Shared Lives South WestShared Lives South West recruits, trains and supports individuals and families (Shared Lives Carers) who can offer accommodation and care for adults with care and support needs in their home, enabling the person to share in family life and maintain their independence. This is known as Shared Lives.If I join Shared Lives South West as a trustee what can I expect? You will be joining an enthusiastic and committed team of trustees. Induction and training for the role will be provided. The appointment will run for three years and be subject to an annual review with the Chair of the Board. 

Two further terms of three years may be agreed. You will be required to sign a confidentiality agreement, declare any relevant business interests and complete an insolvency check as well as a charity related parties register prior to your first Board meeting. You will be required to declare, on an ongoing basis, any further relevant business interests and/or conflicts of interest that may arise. 

You will help enrich the lives of people we support by becoming a part of this friendly charity known for providing high quality support to people as recognised by our current 'Outstanding' CQC award. You stand to also enrich your own life through the empowering and satisfying sector of volunteering as well as having access to training and development opportunities through SLSW.This is a voluntary post and would be offered subject to satisfactory references and DBS check.Trustees will be asked to commit to:• Endeavouring to be available for up to 7 meetings per year with a requirement to attend at least 50%• Endeavouring to be available for the annual Board Away Day• Be able to respond via email to discussion and potential issues between board meetings• Supporting SLSW staff by being able to be involved on an ad hoc basis in an identified area of interest• Being involved in one task and finish group/sub-group per annum if/as required• Complete an induction programme as required during the first six months of their appointment, including a visit to a SLSW household• Complete a programme of mandatory training, proportionate to the role, renewed every three years• Attend an annual review with the Chair

What are we looking for?

Trustees use skills and personal experience to:• Ensure SLSW complies with its governing document and all charity and other appropriate laws• Ensure compliance with the values, ethos and ethics of SLSW• Approve policies and plans to achieve strategic objectives, especially those with significant financial risk or risk management implications• Contribute to the development of SLSW strategy and business planning processes.• Scrutinise and sign off each year’s financial accounts prior to publication and acceptance and agree each year’s annual budget• Play your part in ensuring compliance with regulatory frameworks• Help ensure the Board sets challenging goals and targets for the organisation and monitors these effectively• Participate in the recruitment of Leadership Team and other staff members as requiredWe are looking for new trustees who will complement our existing board. Previous board-level experience is welcome but not essential.We value fresh perspectives and provide the training and support needed to succeed. If you can commit time, bring curiosity and are willing to contribute your skills, we would love to hear from you.We welcome applications from adults of all backgrounds and identities and are striving to ensure our board reflects the diversity of the communities we serve. 

What difference will you make?

Trustees have independent control and legal responsibility for the charity’s management and administration. They support the strategic development and success of SLSW through ensuring good strategic planning, effective governance and the monitoring of the performance of the organisation.As a trustee, you will work alongside the chair, vice chair and other trustees to bring good governance and strategic oversight. You will share responsibility with other trustees and the Leadership Team for the success of the organisation.Our service supports adults over 18 years of age and occasionally young people in transition into adult services from the age of 16 upwards. We currently support around 300 people on a long-term basis in around 270 shared lives homes and have up to a further 140 people using our short break services.We provide support to people with learning disabilities, people who have a diagnosis of dementia, a physical or sensory disability, mental ill health and parents who have a learning disability with their child.We currently have five contracts from local authorities across Cornwall, Devon and Somerset to support our work and a range of project funding totalling around £1.8 million per annum.

Before you apply

Please apply through Reach in the first instance. Shortlisted candidates will be asked to complete our additional short application form.

National Clinical Officer (Paramedicine & AHPs)

Volunteer Role | Approx. 25 hours per month | 2 posts available
Location: 1 x South Wales | 1 x North Wales
(While each role will focus mainly on its base area, there is an expectation of providing support across all of Wales when required.)

About St John Ambulance Cymru

We’re Wales’ leading first aid charity, dedicated to saving lives and enhancing community health. Every day, our volunteers deliver care, compassion, and professional expertise across the nation — from first aid cover at local events to frontline support alongside the NHS.

About the Role

We’re looking for two National Clinical Officers (Paramedicine & AHPs) to join our National Clinical Team.
These key volunteer leadership roles will provide strategic clinical leadership, management, and expert advice to ensure our clinical services remain safe, compliant, and of the highest quality.

Working closely with the National Clinical Lead (Paramedicine & AHPs) and the wider National Clinical Team, you’ll help shape the direction of Paramedicine and Allied Health Professional practice across St John Ambulance Cymru.

Key Responsibilities

• Lead on the development and implementation of national clinical strategies.

• Support the recruitment, development, and engagement of Paramedics, Associate Ambulance Practitioners, and AHPs within the organisation.

• Provide expert advice on clinical governance, regulatory standards, and medicines management.

• Collaborate with colleagues across Wales to share best practice and deliver quality improvement initiatives.

• Represent St John Ambulance Cymru on relevant committees, forums, and professional networks.

• Support and mentor volunteers and healthcare professionals to maintain excellence in practice.

What You’ll Gain

• A unique opportunity to shape the future of Paramedicine and AHP practice in Wales.

• Experience in national-level clinical leadership.

• Professional mentorship and CPD opportunities through the National Clinical Team.

• The chance to represent your profession across Wales and the wider UK.

• The satisfaction of making a real difference within Wales’ leading first aid charity.

About You

You'll be registrated on the Health and Care Professionals Council (HCPC) with at least three years’ clinical experience. You bring energy, integrity, and strong leadership skills, and you’re comfortable influencing and collaborating at all levels.

You understand the opportunities and challenges of working within a volunteer-led organisation, and you’re committed to upholding our core values: Compassion, Quality, Inclusion, and Integrity.

Essential Requirements:

• HCPC registration

• Enhanced DBS clearance

• Valid First Aid and Group B Safeguarding qualifications - gaining this can be supported 

• Level 3 Safeguarding Adults & Children

• Minimum three years’ clinical experience

• Strong communication, problem-solving, and stakeholder engagement skills

Commitment

Approx. 25 hours per month
Initial three-year term, with the option to extend for a further three years.
Mentorship, training, and ongoing professional support are provided.