Social Media Specialist (Volunteer)

About this Role:

Social Media Specialist (Volunteer, unpaid)

Time Commitment: Approximately 10-15 hours a week

Engagement Duration: Minimum 3-month commitment (renewable upon mutual agreement)

Schedule: Flexible, with availability for at least one weekly team check-in

Mode of Engagement: Fully remote; virtual collaboration via Slack and Google Meet

Professional Volunteering

Professional volunteering at Solution Community is a skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community

Solution Community is a mission-driven, international community focused on creating meaningful social impact by connecting people, nonprofits, philanthropists, and partners. We use storytelling, collaboration, and digital engagement to amplify initiatives and inspire action.

Role Overview

As a Social Media Specialist (Volunteer, unpaid), you will help shape and grow Solution Community’s online presence across key platforms. You’ll create inspiring content, engage our audience, and use performance insights to strengthen awareness and participation in our initiatives—working remotely with a diverse, global team.

What You Will Do

• Create inspiring content: Develop engaging posts, graphics, short videos, stories, and campaign content that communicates our mission, impact, and opportunities to get involved.

• Manage social platforms: Maintain and grow our presence across major channels with consistent messaging, brand alignment, and timely publishing.

• Build and nurture communities: Foster meaningful interactions with followers, volunteers, nonprofits, philanthropists, and partners to create a supportive online community.

• Drive awareness and growth: Support and execute social media strategies that increase visibility, engagement, audience growth, and participation in Solution Community initiatives.

• Monitor performance: Track key metrics, analyze results, and share recommendations to improve content effectiveness and reach.

• Stay ahead of trends: Keep up with platform updates, emerging trends, and best practices to keep our digital presence innovative and impactful.

Who We’re Looking For

• Creative storytellers who can craft content that captures attention, sparks conversation, and inspires action.

• Social media enthusiasts who understand major platforms and how to tailor content by channel and audience.

• Strong communicators with excellent writing skills and the ability to convey complex ideas clearly and compellingly.

• Mission-driven collaborators who enjoy working with diverse teams across cultures and time zones.

• Analytical thinkers who can interpret social media data and turn insights into improvements.

• Self-motivated contributors who take initiative, manage responsibilities reliably, and thrive in a remote environment.

Required Skills & Experience

• 2–5 years of experience in social media, digital content, communications, or a related area (personal projects and volunteer work welcome).

• Hands-on familiarity with social media platforms and content formats (posts, stories, short-form video, community engagement).

• Strong writing, editing, and basic content planning skills.

• Comfort working independently and collaboratively in a remote, international setting.

What Success Looks Like

• Consistent, high-quality content that reflects Solution Community’s mission and voice.

• Growing engagement and meaningful community interactions (comments, shares, conversations, partnerships).

• Improved visibility and audience growth across priority channels.

• Clear, actionable reporting on performance with recommendations that strengthen future content and campaigns.

What You'll Gain

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.