Volunteer Social Media Manager (6 month FTC)
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Actively Interviewing
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About Us
The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”
We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement.
The Opportunity
Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.
You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.
This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.
What You'll Do
- Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
- Schedule and post updates about weekly peer support meetings and events
- Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
- Contribute creative ideas to help our mission reach more people online
- Communicate regularly with your coordinator and flag any challenges early
What We're Looking For
- Someone who can commit to the full 6-month term (potential to extend)
- Reliable, communicative, and respectful of sensitive subject matter
- An interest in mental health, bereavement support, or nonprofit communications
- Confidence using social media (Instagram)
- Comfortable working independently with light supervision and taking initiative
What You'll Gain
- Valuable experience in charity communications and social media management
- Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
- A reference letter or LinkedIn recommendation upon successful completion
- Regular mentorship, support, and a welcoming volunteer community
- The chance to make a genuine difference for people navigating challenging circumstances
We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.
We believe that no one should have to deal with grief or mental health alone: we combat isolation through creating connection.
The client requests no contact from agencies or media sales.