Mental health volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Project overview:
The Peer Support Group is one of our newest services at Mind in Kingston, and focuses on resilience, mindfulness, and goal-setting for individuals with low-level health problems. Support will be offer through groups of up to 8 participants, meeting regularly in person and virtually, over a period of 8 weeks.
About us:
Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. Volunteers are essential to our work, and we welcome applicants with lived experience of mental health challenges. We provide comprehensive training, supervision, and opportunities for career development.
Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements.
Tasks will include:
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Co-lead and facilitate the peer support groups.
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Provide emotional support and guidance to group members,
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Help participants identify and build on their strengths, coping strategies, and resilience.
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Establish and maintain clear boundaries and expectations for group members.
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Manage conflicts or challenging situations that may arise during group sessions.
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Collaborate with the supervisor/coordinator to plan and prepare session content, activities, and materials.
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Ensure sessions are engaging, relevant, and tailored to the group's needs.
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Help maintain accurate records of group attendance.
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Provide feedback and updates to the supervisor/coordinator as required.
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Maintain regular contact with the supervisor.
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Attend meetings and supervision sessions.
Essential skills and experience:
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Proven experience in leading groups or facilitating workshops.
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Experience in supporting individuals with mental health issues, either through personal experience or professional background.
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Ability to establish and maintain professional boundaries
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Excellent communication and interpersonal skills, particularly in a group setting
What you will receive in return:
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Opportunity to make a positive impact on the lives of others.
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Gain experience in group facilitation and peer support.
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Develop skills in leadership, communication, and emotional intelligence.
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Regular check-in with your supervisor, reflective supervision, and managerial support.
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An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.
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Reimbursement of reasonable expenses.
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Professional references upon completion.
What we expect from you:
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Commitment for at least six months.
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Completion of required training.
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Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding).
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Proactive engagement with your supervisor for support.
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Safe handling and return of any equipment issued.
Application Process:
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Two recent references are required.
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An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers.
At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us.
About the role
Do you enjoy listening to people’s stories, encouraging others to share their views, and helping services improve? We’re looking for enthusiastic volunteers to help us gather feedback from people across the community, ensuring their voices are heard and acted upon.
As a Feedback & Engagement Volunteer, you’ll:
- Visit groups and engage with members to gather feedback
- Volunteer alongside staff to collect feedback from service users, facilitators, and local services
- Support people to access and complete online feedback forms
- Record and input feedback into databases, keeping clear and accurate records
- Help ensure that feedback is shared effectively so it can be used to improve our services
Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.
About the service
The Derbyshire Recovery Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, and community groups to anyone over 18 in Derbyshire who is experiencing mental ill health.
By gathering feedback, you’ll help us ensure that our services are shaped by the people who use them.
What will make you a great fit for this role?
- Understanding of mental health support and safeguarding
- Good ICT and clerical skills, including databases and email
- A clear and confident phone manner
- A supportive, patient, and non-judgmental approach
- Knowledge or experience of gathering and recording data
It’s not essential, but you may also bring:
- Lived experience of mental ill health
- Knowledge of local services and communities
- A full driving licence and access to a vehicle
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment: 3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate
About Us
The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.
Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.
Role Purpose
We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.
Key Responsibilities
1. Operational Oversight
- Support day-to-day running of the organisation’s internal systems
- Implement and maintain operational processes, documentation, and protocols
- Coordinate calendars, internal meetings, and project timelines
- Track organisational goals and ensure progress reporting
- Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)
2. Compliance & Admin
- Support data protection (GDPR) compliance and document management
- Keep internal policies and procedures organised and updated
- Assist with safeguarding processes and record-keeping
Person Specification
Essential Skills & Attributes
- Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
- Understanding of safeguarding, GDPR and other relevant policies
- Strong organisational and planning skills
- Experience in operations, project coordination or administration
- Confident with digital tools
- Excellent communication and interpersonal skills
- Ability to take initiative and work independently
- Passion for faith-informed approaches and/or mental health
- Alignment with the values of a Muslim-led, inclusive organisation
Desirable (but not required)
- Lived experience of mental health challenges
- Familiarity with the needs of Muslim and/or marginalised communities
- Experience in a leadership position
What You’ll Gain
- A leadership role in a purpose-led, community-rooted organisation
- A chance to directly shape systems and processes to help a growing CIC thrive
- Personal development and transferable skills in operations, leadership and project management
- Ongoing support, networking opportunities, and recognition for your contributions
- Flexible hours and a values-aligned, supportive team of volunteers
- A professional reference and volunteer certificate upon completion
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
To enhance the Safe Space service provision as experts by experience, supporting service users and their peers on their recovery journey.
Main Responsibilities
To work closely with the HFEH Mind Safe Space team in supporting, encouraging and motivating the people that attend our services in their mental health recovery journey. Utilising their knowledge gained through lived experience and promoting recovery through visual recovery
Tasks
· Signpost Safe Space attendees to appropriate support services
· Supporting with Self Referrals to community support services
· Promote recovery by means of visible recovery
· Promote mental health and applicable community services
· Utilise listening and communication skills to support individuals attending the Safe Space Service
· Conduct follow-up calls and face-to-face appointments supporting the recovery journey
· Assist with the completion of recovery plans
· Motivate and encourage community engagement
· Support with the development and updating of borough resources and asset mapping
· Co-facilitate with psycho-educational or informational groups
· Support service users with paperwork
General Responsibilities
• Attend and conduct required training in line with company guidelines
• Attend monthly supervisions as agreed with supervisor
• Contribute ideas and feedback to improve service provision
• Abide by company policies and procedures
• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Share our commitment to safeguarding adults and children at risk of harm.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
Type of person we are looking for:
Essential
· Knowledge and understanding of issues facing someone with a Mental Health illness/disability
· Knowledge and understanding of utilising mental health services
· Excellent communication skills
· Excellent listening skills
· Willingness to embrace empathy and compassion
· Ability to work with Safe Space service Users demonstrating a non-judgmental attitude and withholding bias
· Clear understanding of professional boundaries
· IT literate
· Able to support service users with form filing and making phone calls
· An understanding of the importance of professional integrity in relationships with service users, peers and other relevant professionals.
Desirable
· Knowledge and understanding of issues facing someone with a other support needs/services e.g. substance misuse, domestic abuse, debt, homelessness
· Knowledge of the borough and support available
· MS office proficient
· Experience/ knowledge of the Health and Social Care Sector
Time commitment and expenses:
· Minimum of 8 hours per week during (our core hours of 2PM – 10PM. )
· We request a minimum commitment of 6 months of volunteering after the completion of your induction.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are in URGENT NEED of volunteers to help run the day-to-day operations at our #Bexhill shop.
You would be joining a friendly and welcoming team and would be valued and fully supported in your role. Volunteering increases self-confidence, allows you to gain new skills and experience, and looks great on your CV! Re
If you or someone you know would be interested in volunteering a few hours of your time each week to help , please join us at the shop, message, or call us for more details.
Where every item sold fights for mental health ??. Shop. Donate. Volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions. The volunteer will work with the Advocates, assisting the Inpatient Advocacy service, on the wards of The Limes and St Bernards Hospital. Our volunteer will the opportunity to support the Advocacy team with various tasks, including administration, (once trained), with the possibility of being trained as peer advocate.
Main Responsibilities
To work closely with the Advocacy team and Adult Services, Day Service Manager, attend ward rounds at The Limes and St Bernards Hospital and support the service in general. There will also be a further opportunity to train as a volunteer Peer Advocate in the future.
Tasks
All relevant training will be provided
· Attend Ward Rounds 3x per week with the Advocacy staff
· Support/work with the Advocacy staff on the Ward Round
· Provide information on the Advocacy Services
- Triage clients for the service through an onboarding process
· Register potential Clients, wanting to access Advocacy services
· Complete Advocacy Action Plans (training will be provided)
· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services
· Support the Advocacy team to promote the service within the local community
· A willingness to undertake training courses
· Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in supporting those with mental health needs to access Advocacy services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Advocacy experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 6 - 10 hours per week, 9am - 12pm
· 2 - 3 days per week: Tuesday & Thursday and/or Wednesday
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- Please indicate your preferred volunteering day(s)/time(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Role Description:
This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.
The role of the Administrator Volunteer is to support the coordinator with:
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Meet with Men’s Minds coordinator each week to discuss administrative tasks (online or in person).
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Respond to general enquiries about the service
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Respond to weekly emailed invitations for our Service Users and collate the results on a spreadsheet
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With coordinator oversight, complete onboarding processes and upload to our data management software ‘Views,’ upload data related to
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With coordinator oversight, collate and present relevant data
We are looking for someone who:
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To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
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Are a non-judgmental and friendly individual who can communicate across different mediums(email, phone etc)
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To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
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Are empathic and understands the stigma / social bias's surrounding mental health
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Are able to take on any ad hoc admin/support responsibilities
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We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
To apply, please send your CV and expression of interest addressing the below answers:
Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words)
Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers.
At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us.
About the role
Do you enjoy gardening, being outdoors, and working with others to create a friendly and welcoming space? We’re looking for enthusiastic volunteers to help us nurture and develop the gardens at The Croft in Derbyshire.
As a Volunteer Gardener, you’ll:
- Care for and maintain the gardens at the Croft
- Support the development of the gardens as a wellbeing space for the community
- Volunteer alongside staff and group members to grow and enhance the space
- Share your ideas for the garden’s development and future activities
- Help promote the gardens and showcase the work we do
Tools, full training, and regular supervision will be provided, so you’ll feel confident and supported in your role.
About the service
The Derbyshire Recovery Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, and community groups to anyone over 18 in Derbyshire who is experiencing mental ill health.
The gardens at the Croft are a key part of this, providing a safe and welcoming space where people can come together, connect, and enjoy the benefits of nature.
What will make you a great fit for this role?
- Good gardening knowledge and enthusiasm for creating a wellbeing space
- Understanding of mental health support
- Awareness of safeguarding and risk management
- Organisational skills and the ability to work well in a team
- A non-judgmental, supportive approach when working with others
It’s not essential, but you may also bring:
- Lived experience of mental ill health
- Knowledge of local services
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Role Title: Advice and Information & Signposting Volunteer
Weekly Hours: Minimum 4 hours per week
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 6 months
Responsible to: The Service Navigation Lead
Project overview:
The Information, Advice & Guidance (A&G) Service sits within our Mental Health Support Services (MHSS) team. It provides residents with accurate information, advice and signposting, helping people to find the right support, at the right time, while ensuring safe and consistent service delivery.
This is a non-crisis service. Volunteers are not expected to provide counselling, befriending, or personal opinions. Instead, volunteers help callers by listening empathically, providing factual information from approved sources, and signposting to the most appropriate services under the guidance and supervision of the Referral & Access Lead (RAL).
Mind in Kingston is a local charity supporting people with mental health issues and campaigning to raise awareness of mental health in Kingston and surrounding areas. We are affiliated with National Mind but operate independently across the Borough of Kingston upon Thames.
Volunteers play a vital role in ensuring the accessibility and effectiveness of this service. We welcome volunteers from all walks of life — whether or not you have lived experience of mental health issues. You will receive structured training, ongoing supervision, and be part of a supportive and inclusive team that values your time and contribution.
Main purpose of the role:
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To provide confidential, accurate, and consistent information and signposting to people contacting Mind in Kingston’s A&G service by phone, email, or web enquiry.
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To offer empathic listening and practical information within defined role boundaries.
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To help individuals access the right service or source of support, internally within Mind in Kingston or externally through local and national organisations.
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To ensure all enquiries are recorded accurately using the web-based enquiry form and handled in line with data protection and safeguarding policies.
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To escalate all risk or safeguarding concerns immediately to the Referral & Access Lead.
Tasks will include:
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Answering incoming telephone calls, emails, and online enquiries during allocated shifts.
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Providing information and signposting based on verified sources such as Mind in Kingston’s signposting directory and local service guides.
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Logging all enquiries accurately using the online enquiry form.
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Conducting call backs as directed by the Referral & Access Lead.
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Escalating any safeguarding, crisis, or risk concerns immediately following Mind in Kingston’s escalation protocols.
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Researching and maintaining up-to-date knowledge of local and national services.
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Participating in regular supervision, debriefs, and team meetings.
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Maintaining confidentiality, professionalism, and clear boundaries at all times.
Boundaries and Role Parameters
To ensure safe and high-quality service delivery, volunteers must:
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Not provide counselling, therapy, or befriending.
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Not give personal opinions or advice — all responses should be factual and guided by verified resources.
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Not manage crisis situations independently any indication of risk or crisis must be escalated to the Referral & Access Lead immediately.
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Work only within designated service hours and communication channels.
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Follow data protection and confidentiality policies at all times.
This ensures volunteers are supported and protected, and that all service users receive safe, accurate, and appropriate information.
What you will receive in return:
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Training in skills that will include mental health awareness and boundaries.
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Training in adult safeguarding and local procedures.
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Training for any other skills as identified by yourself and your supervisor.
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Regular check-in with your supervisor, reflective supervision, and managerial support.
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An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.
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Reimbursement of reasonable expenses.
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Professional references upon completion.
What we expect from you:
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Commitment to a minimum of 6 months volunteering.
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Completion of all required training prior to taking calls or enquiries.
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Adherence to Mind in Kingston’s policies, including:
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Confidentiality and data protection
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Safeguarding
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Health and safety
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Equal opportunities
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A calm, empathetic, and non-judgemental approach to all service users.
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The ability to communicate clearly and sensitively with people who may be experiencing distress.
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Willingness to engage with supervision and feedback.
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Safe handling and return of any equipment issued.
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If volunteering from home, ensuring you have a confidential and private space from which to work.
Application Process:
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Two references (one from a professional contact) are required.
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An enhanced DBS check is necessary.
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An Interview
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Completion of mandatory Onboarding, Induction and training process
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers.
At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us.
About the role
Do you have a passion for photography and videography, and enjoy capturing stories that inspire others? We’re looking for creative and enthusiastic volunteers to help us showcase the work of the Derbyshire Recovery Peer Support Service (DRPSS) by documenting our groups, events, and community activities.
As a Community Visual Media Volunteer, you’ll:
- Capture high-quality photos and videos of groups, events, and activities
- Work alongside staff to plan and attend sessions and events
- Ensure photo/video consent is gained and recorded appropriately
- Upload and organise media on a shared drive for staff to use in reports, social media, and promotional materials
You’ll play a key role in helping us highlight the positive impact of our work and inspiring others to get involved
Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.
About the service
The Derbyshire Recovery Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, and community groups to anyone over 18 in Derbyshire who is experiencing mental ill health.
Your creative skills will help bring our service to life, celebrate people’s stories, and showcase the difference our community makes.
What will make you a great fit for this role?
- Good knowledge of photography and videography
- Access to equipment and digital editing software
- Good ICT skills
- Understanding of mental health support and safeguarding
- A supportive, non-judgmental approach when working with people from all backgrounds
It’s not essential, but you may also bring:
- Lived experience of mental ill health
- Knowledge of local services and communities
- A full driving licence and access to a vehicle
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BLUE SMILE - CHAIR OF TRUSTEES
Founded in 2010, Blue Smile is a Cambridgeshire charity supporting children aged 3-13 to manage big feelings, process difficult emotions, overcome anxieties and build resilience.
Blue Smile's mission is to transform the mental health and life chances of Cambridgeshire children through arts-based therapies, supporting over 200 children a week in the region’s schools, providing one-to-one therapy and groupwork. We work in particular, in accordance with our charitable aims, with those who face disadvantage or deprivation.
CHAIR OF TRUSTEES ROLE
As Chair of the Board of Trustees, you will provide strategic leadership and governance to ensure that Blue Smile fulfils its charitable objectives. You will lead the Board in an inclusive way, promoting collaborative working and provide support and challenge to the Charity Director.
This role is vital to ensuring the charity operates in accordance with the law, delivers public benefit, and remains financially and strategically sustainable.
WHAT WE ARE LOOKING FOR IN OUR NEW CHAIR OF TRUSTEES
Our new Chair of Trustees will:
• Have board level experience as Chair, Non-executive or Trustee.
• Show a strong understanding of governance, strategy and the legal duties of a charity trustee.
• Be able to demonstrate excellent interpersonal and communication skills.
• Have sound judgment, diplomacy, and the ability to build a collaborative environment.
• Demonstrate a passion for improving children’s mental health and wellbeing which aligns with the charity’s values and commitment to safeguarding and promoting the welfare of children.
TIME COMMITMENT
- Six meetings a year, including one as the AGM and an annual strategy day. Board meetings are currently held online.
- Monthly scheduled meeting with the Charity Director with flexibility to respond swiftly to the occasional ad hoc issue.
- Ad hoc/occasional support through working groups and to the wider Blue Smile team.
TERMS OF APPOINTMENT
- The Chair is appointed for a 5 year term of office, renewable for 1 further term to a maximum of 10 years in line with Blue Smile’s Articles of Association.
- This is a voluntary position, but reasonable expenses are reimbursed.
TO APPLY
If you would like to be part of a welcoming and well-respected charity, please send your CV and a covering letter, outlining your interest and suitability for the role. We will be recruiting on a rolling basis so please do get in touch soon!
Blue Smile is committed to a diversity of voices in our organisation. We welcome applications from all backgrounds.
Safeguarding is central to all Blue Smile activities, and we recognise that the welfare of all children, young people and adults at risk, is paramount and that all have equal rights of protection. We have a duty of care when they are in our charge, and we will do everything we can to provide a safe and caring environment whilst they attend our activities.
We are committed to safer recruitment and trustees will be asked to complete a Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers.
At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us.
About the role
Do you have an eye for detail, enjoy working with digital tools, and want to help make community resources more accessible? We’re looking for volunteers to support our Community Mapping Project, which ensures information about local services, groups, and community resources is accurate, up to date, and easy to find.
As a Digital Mapping Volunteer, you’ll:
- Liaise with staff, Group Development Workers, and local organisations to gather mapping information
- Input and update community data on our online map system
- Network with local services to keep information current and relevant
- Contribute ideas to workshops and discussions on improving the mapping project
- Explore opportunities for collaborations and digital projects to expand the resource
Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.
About the service
The Derbyshire Recovery Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, and community groups to anyone over 18 in Derbyshire who is experiencing mental ill health.
The Community Mapping Project is a key part of this work, making sure that vital services and resources are easy to find and accessible to all.
What will make you a great fit for this role?
- Good ICT skills and confidence with data entry/online systems
- Strong communication and organisational skills
- Understanding of mental health support
- Awareness of confidentiality and data protection
- A supportive, non-judgmental approach when working with others
- Access to a computer and the internet (or the ability to volunteer from our office if preferred)
It’s not essential, but you may also bring:
- Lived experience of mental ill health
- Knowledge of local services and communities
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.
Main Responsibilities
To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.
Tasks
All relevant training will be provided
· Attend weekly group sessions, (lasting up to three hours), with the team
· Attend weekly Carers Activities
· Attend monthly Carers and Cared For Activities
· Support/work with the Team to build the Carers Activities Calendar
· Provide information on the Mind The Carer! Service
- Support at outreach and community events
· Register potential Clients, wanting to access Mind The Carer! Service
· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services
· A willingness to undertake training courses
· Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in identifying and working with hidden and identified Carers
- Supporting those with mental health needs to access Carers services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Carers experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 10 - 12 hours per week
· 2 - 3 days per week: Mondays/Wednesdays/Fridays
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- Please indicate your preferred volunteering day(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Project overview:
Alfriston Outreach Service is dedicated to supporting older and vulnerable people in Kingston to live independently at home. We provide services such as hot lunch delivery, shopping, and laundry, helping people remain safe and well in their own homes. Alongside this, we run our new ‘Lunch and Learn’ programme — a time-limited series of sessions where service users are invited into the centre for a shared meal followed by a skills-based workshop. Topics include digital skills, money management, wellbeing, and access to relevant local services. The aim is to build confidence, develop practical skills, and support people to connect with wider community services, ensuring positive progression and avoiding long-term dependency.
About us:
Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. We provide comprehensive training, supervision, and opportunities for career development.
Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements.
Main purpose of the role:
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Welcome and engage with service users attending the Lunch and Learn sessions.
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Help create a friendly and supportive environment that encourages confidence, participation, and positive social interaction.
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Assist with the smooth running of both the lunch and learning elements of the session.
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Support service users to take part in activities, while encouraging independence and signposting to staff where needed.
Tasks will include:
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Supporting set-up and planning for service users before they arrive.
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Greeting service users on arrival and guiding them to seats or facilities if required.
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Serving lunch and helping to create a relaxed, sociable atmosphere.
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Chatting with service users and encouraging their participation in the session, referring any questions or concerns to staff.
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Assisting the speaker/facilitator during the learning activity (e.g. handing out materials, supporting group engagement).
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Helping with clear-up after the event has finished.
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Maintain knowledge of local services for signposting.
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Reporting risks & safeguarding concerns.
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Maintain regular contact with the supervisor.
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Attend meetings and supervision sessions.
What you will receive in return:
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Training in skills that will include mental health awareness and boundaries.
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Training in adult safeguarding and local procedures.
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Training for any other skills as identified by yourself and your supervisor.
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Regular check-in with your supervisor, reflective supervision, and managerial support.
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An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.
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Reimbursement of reasonable expenses.
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Professional references upon completion.
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*Alfriston volunteers only: access to a discounted lunch (£5 per lunch, subject to availability). A minimum of 24 hours’ notice must be given.
What we expect from you:
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Commitment for at least six months.
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Completion of required training.
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Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding).
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Proactive engagement with your supervisor for support.
Application Process:
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Two recent references are required.
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An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.