Wellbeing jobs
Fixed term (six months)
Full time/2 Days in the office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Delivery Manager (Online Platforms).
UNICEF UK is seeking a Delivery Manager to work with Product Managers and multidisciplinary teams to ensure the effective delivery of our online products. You'll bring clarity to priorities, manage dependencies and improve delivery processes to help achieve successful digital outcomes.
You will own and continuously improve the delivery flow for UNICEF UK's online products, establishing effective approaches to backlog and workflow management. Acting as the central coordination point across Web, Digital, Marketing, Product and external partners, you will manage dependencies, risks and blockers, coordinate UAT readiness and sign-off processes, and provide clear visibility of delivery progress, priorities, capacity and trade-offs. You will also lead improvements to agile ways of working, helping teams optimise delivery processes and ceremonies to improve efficiency and collaboration.
We are looking for someone with significant experience delivering complex projects or programmes in a digital, technology or product-led environment, working closely with Product Managers and multidisciplinary teams. You will bring strong stakeholder management, planning and organisational skills, with the ability to manage competing priorities, build collaborative relationships and communicate effectively with both technical and non-technical audiences. Experience of agile delivery methodologies, continuous improvement and coordinating cross-functional teams to deliver successful outcomes is essential. If you are passionate about enabling teams to do their best work and want to use your skills to help deliver better outcomes for children, we'd love to hear from you.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
- The Office of Qualifications and Examinations Regulation, Ofqual in England.
- The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
- Qualifications Wales, QW in Wales.
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
- Develop and improve internal systems, processes, and operational procedures
- Support organisational planning and delivery
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
- Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
- Build effective relations across departments to support organisational excellence
- Always demonstrate and uphold the Society’s values and behavioural standards.
People & HR Management
- Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
- Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
- Lead on the development and presentation of recommendations for annual pay and benefits review
- Support recruitment, onboarding, and staff development processes
- Help foster a positive, inclusive, and high-performing workplace culture
- Support managers with operational people-management matters
Compliance
- Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
- Ensure compliance with RLSS UK regulators
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts, and compliance frameworks are in place
- Lead on operational health and safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across RLSS UK programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
- Demonstrable experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- High level of integrity and dependability
- Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
- Proficient in Microsoft Office and organisational software systems
Desirable Relevant Experience, Skills, and/or Aptitudes
- Experience working within the charity sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health and safety systems
We are looking for someone who:
- Is highly organised, proactive, and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has a positive, can-do attitude and demonstrates RLSS UK values
- Has strong emotional intelligence and leadership skills
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
About the Role
The Lead Youth Worker plays a key role in shaping, coordinating and delivering high-quality youth provision within the Future Foundations programme at KLS. Reporting to the Head of Future Foundations, this role combines hands-on youth work with leadership, coordination and safeguarding responsibility, ensuring that children and young people are supported through safe, inclusive and engaging activities that promote their personal, social and educational development.
You will lead on the planning, delivery and evaluation of homework clubs, youth activities, trips and holiday programmes, while line-managing and supporting two Youth Workers and supervising interns and volunteers. You will work closely with families, schools, community partners and colleagues across KLS to provide joined-up, responsive support for young people. This is a people-centred leadership role requiring strong safeguarding practice, excellent organisational skills, and the ability to build trusting relationships. You will champion youth voice, promote positive behaviour and inclusion, and contribute to continuous improvement through reflection, data and learning.
Interviews are expected to take place during the week commencing 3 August 2026.
Key Responsibilities
Youth Club & Holiday Programme
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Lead the planning, delivery and evaluation of the youth club for newly arrived young people, within Future Foundations, ensuring sessions are safe, inclusive, engaging and developmentally appropriate.
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Develop session plans and programmes that support young people’s learning, wellbeing and confidence, using participatory and youth-led approaches.
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Lead the delivery of the weekly youth club, including wellbeing activities, workshops and targeted interventions for newly arrived young people.
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Lead the planning, coordination and delivery of school holiday provision, including half-term, Easter and summer programmes, ensuring appropriate staffing, safeguarding and risk management arrangements are in place.
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Work closely with the youth caseworker to encourage engagement and participation of young people at Southfields Academy International Department with the youth club.
Safeguarding, Behaviour & Inclusion
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Ensure all practice aligns with safeguarding policies and supports young people’s personal, social and educational development.
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Maintain accurate safeguarding records, risk assessments and incident reports.
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Lead on behaviour management and restorative approaches, supporting staff, volunteers and young people to resolve issues constructively
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Deliver safeguarding briefings and provide ongoing guidance and support to volunteers and interns.
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Promote a culture of safety, inclusion, respect and positive behaviour across all activities.
People Management & Support
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Line-manage and support two youth workers through regular supervision, mentoring, appraisal and performance management.
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Support with supervising interns, including managing timetables, providing guidance and coordinating with KLS colleagues.
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Work with the Head of Volunteering and youth team to recruit, support, train and develop volunteers and interns, ensuring they understand their responsibilities and contribute safely and confidently to activities
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Coordinate workloads across the youth team, ensuring staff, volunteers and interns are appropriately supported, work safely and maintain consistent standards of practice.
Youth, Family & Community Engagement
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Build strong, trusting relationships with young people and their families, ensuring clear communication and inclusive engagement.
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Liaise with families/carers to share information about activities, expectations and support needs.
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Build and maintain effective relationships with local youth organisations, schools and partner agencies.
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Represent KLS at relevant meetings, forums and community events.
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Refer young people and families to internal casework, advice or external services as appropriate.
Monitoring, Evaluation & Reporting
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Support the Head of Future Foundations with monitoring outcomes, collecting feedback and using data to improve programme quality.
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Maintain accurate records, including registers, consent forms and monitoring data.
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Contribute to internal and external reporting, including funder and trustee reports.
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Contribute evidence, case studies and monitoring information to funding applications, reports and evaluation processes.
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Ensure the voices, experiences and ideas of young people inform programme development, decision-making and evaluation.
Resources, Budgets & Planning
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Monitor expenditure and manage resources, equipment and activity budgets in line with agreed financial procedures.
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Ensure effective use of resources and value for money across youth provision.
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Support the planning of annual programmes of activity in collaboration with colleagues, young people and families.
Collaboration & Organisational Contribution
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Work closely with colleagues across Future Foundations to provide high-quality, joined-up support.
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Coordinate the School Years Working Group, supporting colleagues to share learning, collaborate effectively and deliver consistent, high-quality programmes across Future Foundations.
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Communicate effectively across teams to enhance service delivery and organisational learning.
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Participate in supervision, appraisals, training and reflective practice.
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Work in line with KLS’s values, policies and procedures at all times.
Person Specification
Essential Experience
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Experience of working with refugee communities and/or children and young people and/or other vulnerable groups, with a strong focus on placing participants’ needs at the centre of service planning and delivery.
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Experience of planning, delivering and contributing to reporting for projects within the voluntary or community sector (preferably with refugee or sanctuary-seeking communities).
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Strong organisational skills, with the ability to manage multiple priorities and maintain high professional standards.
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Experience of working sensitively with young people affected by mental health challenges and past trauma, with an empathetic, non-judgemental approach and the ability to build supportive but appropriately boundaried relationships.
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Up-to-date knowledge of best practice in safeguarding and promoting the welfare of children and young people, and the ability to apply this in practice.
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Confident IT skills, including use of the Microsoft Office suite, email, internet-based tools and social media.
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Commitment to KLS’s mission, vision and values.
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Passion for social justice, education and championing the strengths of families from refugee and sanctuary-seeking communities.
Desirable Experience
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Demonstrable experience of managing and supporting volunteers.
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A recognised qualification in youth work, teaching or a related field.
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Experience of monitoring and evaluating projects, including collecting evidence of impact and contributing to reports for funders.
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Ability to communicate in another language, particularly Arabic, Somali, Farsi, Amharic and/or Tigrinya.
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Knowledge of Battersea, Wandsworth or similar local communities.
Other Requirements
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Willingness to work evenings - Monday or Tuesday evenings are a requirement and occasional Wednesday and Thursday evenings
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Enhanced DBS check required (to be undertaken upon appointment)
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Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
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Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect.
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Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
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Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
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Excellent communication skills, both written and verbal, with the ability to engage effectively with young people, families, colleagues and partner organisations.
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Ability to motivate, support and encourage young people to build confidence, skills and aspirations.
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Ability to work effectively as part of a small team, while also working independently, using initiative.
Further Information
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Katherine Low Settlement is committed to equal opportunities.
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All offers to work at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS check.
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You will adhere to matters of confidentiality concerning this role and the KLS team.
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An induction is given to new staff, which includes sharing our policies and procedures relevant to this post.
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There is a 6-month probation period for this role.
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
The Role
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.
A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.
This role is part time, based on 21 hours per week.
This is a fully remote role, but will have a focus on Central Scotland Casework and will require some regional travel so applicants should live in Scotland and possess a driving licence and have access to a car.
What you'll do
- Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
- Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
- Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
- Develop and maintain effective relationships with professionals and organisations that support deaf children.
- Attend both in-person and online events to provide information and advice tailored to different audiences.
What you'll need
- Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
- Experience providing information and advice to families and young people, both digitally and face-to-face.
- A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
- An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / PVG Scheme Disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment Checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Woking is seeking a Community Outreach Adviser to join our new three-year National Lottery Community Fund project supporting residents in the Canalside area.
This community-based role will provide free, independent and impartial advice on issues including welfare benefits, debt, housing and energy. You will deliver outreach sessions, build strong relationships with local residents, community groups and partner organisations, and help improve access to advice for people who may face barriers to traditional services.
Working closely with South Asian communities and other residents whose first language may not be English, you will help ensure our services are inclusive, accessible and responsive to local needs. You will also work alongside volunteers and local organisations to develop the project through a co-production approach, empowering communities and creating lasting positive change.
This is an exciting opportunity for someone who is passionate about making a real difference and helping people improve their financial resilience, wellbeing and independence.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: September 2026
Main Purpose: To provide full-time support to learners within the Building Independence (BI) pathway at The Autism Project (TAP).
The role focuses on enabling learners to develop independence, communication, life skills, and confidence, supporting them to access the curriculum and participate in community-based learning. You will work closely with teaching staff to ensure learners make meaningful progress towards their EHCP outcomes and personal goals.
Information:
Permanent part-time role. Working days are Tues to Fri 9-4pm (6.5hrs a day, allowing half hour unpaid for lunch). 26 hours a week.
Salary is £28,860 per annum (full time 37.5hrs) pro-rata. This is £14.80 per hour (London Living Wage).
Holiday allowance is 37 days per annum plus bank holidays pro-rata.
Holiday can only be taken outside of TAP term times.
Your place of work will be at our classrooms at Larcom House SE17 1RT.
Flexibility: Term-time working only can be considered, on request.
Learner Support
1. Support learners to access sessions across the BI pathway, including Functional Skills, PSD, social skills, and independence-based learning.
2. Provide 1:1 and small group support, promoting independence and reducing support where appropriate.
3. Use autism-informed approaches to support communication, sensory, and behavioural needs.
4. Support learners to develop:
o daily living skills
o emotional regulation
o social interaction and communication
5. Apply consistent support strategies to help learners develop coping mechanisms and resilience.
6. To provide personal care support with learners if needed.
Classroom & Curriculum Support
1. Work in partnership with tutors to support lesson delivery and learner engagement.
2. Adapt tasks and resources to meet individual learning needs.
3. Support the implementation of planned learning activities and structured routines.
4. Assist with the preparation of teaching materials and visual supports.
5. Promote a positive and inclusive learning environment.
Independence & Community-Based Learning
1. Support delivery of independence-focused sessions, such as:
o cooking and life skills
o travel training support
o accessing local community services
2. Accompany learners on trips, enrichment activities, and community visits.
3. Support learners to apply skills in real-life contexts and unfamiliar environments.
Behaviour & Wellbeing Support
1. Support learners to manage behaviour positively using agreed strategies.
2. Recognise and respond to anxiety and emotional needs.
3. Contribute to a safe, structured, and predictable environment.
4. Promote wellbeing, confidence, and self-advocacy.
Assessment, Progress & Documentation
1. Support the recording of learner progress and achievements.
2. Contribute to:
o Termly reviews
o EHCP reviews
o Risk assessments and support plans
3. Maintain accurate and up-to-date records in line with TAP requirements.
4. Provide feedback to tutors on learner progress and engagement.
Team Working & Communication
1. Work collaboratively with tutors, TAs, and the wider TAP team.
2. Communicate effectively with parents/carers and professionals when required.
3. Contribute to a consistent, person-centred approach across the BI pathway.
Safeguarding & Professional Practice
1. Safeguard all learners and promote their wellbeing at all times.
2. Follow TAP policies including safeguarding, behaviour, health & safety, and equality.
3. Maintain confidentiality and professional boundaries.
4. Participate in training, supervision, and ongoing professional development.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
Supporting autistic and neurodiverse adults into employment
Are you an experienced IDVA, ready to work with a creative and dynamic team, advocating for women, families and the LGBT+ community who have experienced Domestic Abuse? Then join us to lead a team of specialist caseworkers, supporting survivors to address practical issues and empower them in their recovery!
The RISE Team Leader will be a skilled independent domestic and sexual violence advocate who will oversee a small team of case and group workers as well as managing Helpline volunteers. She will be a qualified IDVA and ISVA or be willing to complete the accreditations in the first six months in post.
She will hold a caseload of her own and coordinate a team providing support and guidance through a range of interventions and support offers working closely with an experienced Manager and other Team Leaders. Together with their team they will build, maintain and create links to deliver survivor-focused, trauma aware/ responsive support to help survivors and their family to cope and recover.
They will be the lead on developing, implementing and coordinating the Helpline, Casework and Projects with day-to-day practice oversight of staff and volunteers. The Team Leader will work co-operatively and flexibly alongside RISE colleagues providing expert input and contributing to the effective running of the organisation as a whole.
This post is subject to a DBS check.
The deadline for applications is: 2nd August 2026
Interviews are expected to be held during the week commencing 10th August 2026
* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity with almost 30-years track record in violence against women and girls (VAWG) and LGBT Domestic Abuse.
RISE is committed to ending racism and has signed up to the Ending Racism in VAWG commitments.
We are committed to actively holding anti-racist values and practices and nurturing the contributions from Black and minoritised women within the sector so that Black and minoritised leadership can grow.
RISE is a Disability Confident Employer.
Benefits that we can offer in return:
- 3% employer contribution pension.
- Generous holiday entitlement of 27 days’ annual leave rising to 29 after 5 years plus bank holidays.
- Employee Assistance programme.
- Focus on well-being and balancing flexible working alongside RISE’s priorities.
- Committed to training and learning opportunities for continuous development.
- Trauma focussed wellbeing support.
We really look forward to hearing from you.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Team Leader (ISVA/IDVA/ISAC) to lead a team delivering high-quality, specialist support services across London as part of the Safe Horizons partnership. This role will involve hybrid working with travel across the London area as required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Team Leader, you will be responsible for ensuring the delivery of high-quality, outcome-focused services to victims of crime, while managing and supporting a team of frontline staff. You will play a key role in ensuring compliance with service specifications, maintaining performance standards, and driving continuous improvement.
You will work collaboratively with the Operations Manager and wider management team to develop services and maximise positive outcomes for clients.
As a Team Leader, you will:
- Lead, motivate and support a team of frontline staff to deliver excellent victim-centred services.
- Manage team performance, including case allocation, audits, and monitoring KPIs and quality standards.
- Ensure accurate and compliant case recording and reporting through case management systems.
- Oversee safeguarding practices, providing advice and guidance on complex or high-risk cases.
- Analyse data and trends to effectively manage caseloads and resources.
- Support staff to carry out risk and impact assessments and manage challenging situations.
- Lead recruitment, induction, supervision, and ongoing development of team members.
- Build and maintain effective partnerships with statutory and voluntary sector organisations.
- Promote a culture of continuous improvement, learning, and professional development.
- Ensure compliance with safeguarding, data protection, and organisational policies and procedures.
About You
You will be an experienced leader with a passion for supporting victims and driving high-quality service delivery. You will be confident in managing performance, handling complex situations, and supporting staff in a demanding environment.
You will need:
- Strong understanding of the criminal justice system and the impact of crime on victims.
- Experience in managing or supervising staff within a service delivery environment.
- Proven ability to manage performance, analyse data, and meet targets.
- Experience working in a fast-paced, challenging environment with a focus on service excellence.
- Strong communication and interpersonal skills, with the ability to work with a range of stakeholders.
- Knowledge of safeguarding, confidentiality, and relevant legislation.
- Ability to prioritise workload and manage competing demands effectively.
- Competent IT skills, including case management systems and Microsoft Office.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This Grants and Programmes Associate will support the delivery of the Sri Lanka portfolio of work within the Grants and Programmes function at Battersea. The Associate will work closely with and report to a Grants & Programmes Manager who leads the portfolio. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years, it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a grants management role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of relationship, grant and project management. The successful postholder should be comfortable working as a team, with considerable scope, and complexity and nurturing relationships with colleagues across the organisation as an integral element of the role. The Sri Lanka Associate would support a portfolio led by the Sri Lanka Manager who would also be their line manager.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 17th July 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week commencing 27th July 2026 (online, through MS Teams + a task)
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Everyone deserves good mental health.
The Mental Health Foundation is the UK's leading charity focused on the prevention of poor mental health. For more than 75 years, we have combined research, policy, campaigning and public engagement to challenge the causes of poor mental health and drive lasting change.
Today, mental health outcomes across the UK are worsening, particularly for children and young people. While services remain focused on responding to crisis, we believe prevention must become the foundation of the UK's approach to mental health. Our new five-year strategy, ‘A Call to Act: Fighting for Prevention in Mental Health’ sets out an ambitious vision to achieve that change.
Why we are recruiting
After eight successful years, our current Chief Executive will be stepping down, creating an exciting opportunity for a new leader to guide the Foundation through its next phase of growth and impact.
The organisation enters this transition from a position of strength: a clear and ambitious strategy, a talented and committed team of around 70 staff across the UK, strong finances, a respected national profile, a supportive Board and committed Chair.
The opportunity
As Chief Executive, you will be the chief ambassador of the Foundation. You will lead the delivery of our new strategy, strengthen our influence with governments, policymakers and partners, and ensure we continue to grow our impact and income.
Working closely with the Board, a highly capable Senior Leadership Team, supporters and partners, you will champion prevention as the solution to the UK's mental health crisis, helping to shape policy, public understanding and systemic change across our priority areas:
· Championing prevention: so that we can prevent mental health problems before they take root, tackling the causes instead of waiting to treat the symptoms.
· Online worlds: so that people are protected from harm and are more mentally healthy in their online activity.
· Bullying and discrimination: so that children and young people are protected from the life-long harms these can lead to.
· Working lives: so that young people can thrive in mentally-healthy workplaces that support their wellbeing.
This is an opportunity to lead one of the UK's most respected charities and improve the lives of millions of people.
Who we are looking for
We are seeking an inspiring, values-driven leader with the credibility, ambition and vision to take the Foundation forward.
You will bring:
- Significant senior leadership experience as a CEO, Executive Director or similar SLT role
- A proven track record of leading organisational growth, impact and fundraising success
- Outstanding communication and strategic partnership-building skills
- Experience of engaging and influencing senior stakeholders, policymakers, funders and the media, to effect change
- Strong strategic, financial and organisational leadership capability
- A collaborative leadership style that empowers and develops others
- A commitment to equity, inclusion and the Foundation's values
Knowledge of mental health, public health, prevention, related research, or campaigning would be highly advantageous, though we welcome applications from candidates with transferable leadership experience and relevant insights from closely adjacent or intersecting sectors.
Join us
This is a rare opportunity to lead a nationally respected organisation at a pivotal moment for mental health in the UK. If you are passionate about creating long-term social change and have the leadership skills to inspire people, influence systems and deliver impact at scale, we would love to hear from you.
To read more about the organisation and role, please download the full appointment brief.
Together, we can build a future where everyone can live with the good mental health they deserve.
Closing date: 16 August 2026
People Beyond Profit Conversations: 20-31 August 2026
Mental Health Foundation Interviews:
- First Stage: 7 September 2026 (in-Person)
- Second Stage: 14 September 2026 (In-Person)
Our vision is good mental health for all.
Join us as an Admiral Nurse (Kent), working in partnership with Dementia UK, and make a meaningful difference to the lives of those affected by dementia.
As an Admiral Nurse, you will provide specialist dementia care and support to families, working closely with carers as they navigate the emotional, practical, and psychological impact of dementia.
Your role will focus on improving the quality of life for both people living with dementia and those who care for them. From pre-diagnosis and early stages through to more complex and advanced care needs, you will offer expert guidance, helping carers understand the condition, respond to changing behaviours, and manage the challenges that dementia brings.
You will play a key role in supporting carers through significant transitions—adjusting to diagnosis, coping with loss, and adapting to changing relationships—ensuring they feel supported, informed, and able to provide compassionate, person-centred care.
Key Responsibilities
- Provide specialist dementia assessment and support to carers, including home visits
- Develop personalised, evidence-based intervention plans that reflect the needs of both the carer and the person living with dementia
- Promote relationship-centred care, recognising the impact of dementia on families and support networks
- Empower carers to maintain their own wellbeing while providing high-quality care
- Work collaboratively with health and social care professionals to ensure coordinated, holistic support
- Contribute to the development and improvement of dementia care services and best practice
- Deliver dementia-focused training and education to colleagues, carers, and partner organisations
You will have:
- Registration as an RMN or RGN
- Full clean UK driving licence
- At least 2 years’ post-registration experience supporting people affected by dementia
- Experience of working in community or outreach settings
- A strong understanding of person-centred and relationship-centred dementia care
- The ability to support carers through complex emotional and practical challenges
This is a full time role working Monday to Friday, 9:00am–5:00pm. Regular travel within the region is required, so we are ideally seeking someone based locally or nearby. You will provide a mix of face-to-face and remote support (approximately 60/40), alongside occasional travel to UK-wide hubs for training and collaboration.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Car allowance of £4,743 per annum
- Enhanced paid maternity, paternity and adoption leave
-
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Hillside Clubhouse is recruiting an IPS Employment Specialist to join our dynamic Islington team, supporting people with mental health conditions to gain and retain employment. The IPS Employment Specialists within the Islington IPS Service work within the nationally recognised IPS (Individual Placement and Support) model within NHS secondary and primary care mental health teams, based in the heart of Islington.
Who We Are:
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity. Alternatively, they can receive support out in the community from one of our Employment Specialists based within NHS mental health teams.
The Role:
We are recruiting for one IPS Employment Specialist role within our Islington IPS Service. This position will be based within the North London NHS Foundation Trust mental health services in the borough of Islington.
As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover – ultimately transforming their lives.
A variety of skills are needed in this post including but not limited to: a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, as well as to be able to challenge some perceptions around mental health.
The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from the North London NHS Foundation Trust. They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.
Overall Aim:
To enable people with mental health issues to gain and sustain competitive employment by working within the evidence-based Individual Placement and Support (IPS) model.
Duties:
Please see the Job Description and Person Specification attached for a full description.
Application Instructions:
We are a Disability Confident employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
All job offers are dependent on satisfactory references and a DBS check. The successful candidate will also be required to attend mandatory Safeguarding Adults, Children & Young People training.
The recruitment process will be an assessment centre approach, including a task, role play and individual interview. We envision the whole process lasting no more than 90 minutes.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



We are seeking a dedicated and compassionate Caseworker to support victims of crime and traumatic incidents at the National Contact Centre team in Cardiff, working 37.5 hours a week.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
This role is based at our National Contact Centre in Cardiff.
As a Caseworker you will be: -
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support service goals to victims. Where relevant to undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
- Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.
You will need:
- An understanding of the impact of crime and traumatic incidents on victims.
- Experience of managing a caseload including complex case management.
- The ability to balance competing needs and priorities.
- The ability to work independently and as part of a team.
- Effective verbal and written communication skills.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Head of Health and Quality
We are seeking an experienced leader to shape and influence high-quality services, supporting autistic people and individuals with learning disabilities to live their best lives.
Position: Head of Health and Quality
Salary: £51,000 per annum
Location: Essex (Hybrid Working)
Hours: Full Time, Permanent (flexible options available)
Closing Date: 17th July 2026
About the Role
This is a fantastic opportunity for someone who wants to influence and shape high-quality services within a forward-thinking organisation.
Reporting to the Chief Delivery Officer, you will provide leadership across health, quality and clinical governance. You will ensure services are safe, effective and continually improving while helping to shape the future direction of the organisation's health and wellbeing offer.
As Safeguarding Lead and Caldicott Guardian, you will play a vital role in maintaining compliance, supporting colleagues and ensuring the voices of the people supported remain at the centre of everything delivered.
Key responsibilities include:
- Leading health and wellbeing programmes and providing line management to project leads
- Provide clinical leadership and advice to senior colleagues.
- Act as Safeguarding Lead and Caldicott Guardian.
- Ensure CQC compliance and maintain inspection readiness.
- Develop new health initiatives and strengthen partnerships with health and social care organisations.
- Lead and support a team delivering person-centred services.
About You
You will be an experienced health or social care professional with a passion for improving outcomes for autistic people and individuals with learning disabilities.
You may already be operating at Head of level or be looking for the opportunity to step into a broader leadership role.
You will bring:
- Experience of clinical leadership, governance and safeguarding.
- Knowledge of CQC requirements and regulatory compliance.
- Strong communication and relationship-building skills.
- A commitment to person-centred, compassionate care.
- The ability to inspire confidence and support others to succeed.
- A collaborative and innovative approach.
A recognised clinical qualification and current professional registration would be advantageous.
About the Organisation
This values-driven organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities.
Guided by a commitment to community, innovation and enhancing lives, the organisation works to deliver compassionate, equitable and person-centred support while continually developing new approaches to improve outcomes.
Benefits include flexible working options, pension scheme, training and professional development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking.
Other roles you may have experience of could include: Head of Quality, Head of Clinical Services, Head of Care, Clinical Governance Lead, Quality and Compliance Manager, Director of Care, Head of Safeguarding, Registered Manager, Head of Health and Wellbeing, Clinical Lead.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
Location: Bury
Salary: £36,500
Contract Type: Permanent
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
About Safenet
We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.
We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.
Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.
Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.
“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”
About the role
As Service Manager – Safe Accommodation, you will lead the operational delivery of refuge and other safe accommodation services for adult survivors, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide practical, values-led leadership to frontline teams, ensure accommodation is safe, well-managed and responsive, and oversee high-quality, trauma-informed and survivor-led support. You will also play a key role in housing management, performance oversight, partnership working and ensuring services remain compliant, effective and sustainable.
Key responsibilities
- Lead the day-to-day operational delivery of refuge and safe accommodation services, ensuring support is safe, timely, trauma-informed and survivor-led.
- Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.
- Oversee referrals, admissions, allocations and move-on processes to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively throughout their stay.
- Monitor service quality, performance, occupancy, voids and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.
- Ensure compliance with safeguarding, housing management, health and safety, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.
- Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways into and out of safe accommodation and improve outcomes for survivors.
- Plan rotas, cover arrangements and on-site presence to ensure safe staffing levels across services, including 24-hour provision and out-of-hours on-call support where required.
- Contribute to strategic development, identifying emerging need, supporting service improvement and helping to shape high-quality, inclusive and psychologically informed accommodation-based support.
For further information about the role, please visit the Role Profile.
What we are looking for
We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.
You might come from:
- Substance misuse or addiction recovery services
- Trauma‑informed women’s services
- Mental health or psychologically informed environments (PIE)
- Housing or supported accommodation with complex needs
You will bring:
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
Essential:
- Experience of managing or leading teams within domestic abuse, housing, supported accommodation, social care or a related support environment.
- Strong knowledge of domestic abuse, trauma-informed practice, safe accommodation, safeguarding for adults and children, and risk management in complex cases.
- Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality accommodation-based practice.
- Experience of performance monitoring, report writing and using data, feedback, occupancy information and outcomes to support service improvement.
- Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
- Excellent communication, organisational and IT skills, with the ability to manage competing priorities, coordinate rotas and maintain accurate records and reporting.
- Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.
Desirable:
- ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
- Experience of service development, project delivery, change management or supporting new initiatives within refuge, housing or support service settings.
- Knowledge of Women’s Aid National Quality Standards, safe accommodation duties and relevant legislation and frameworks relating to domestic abuse, housing and safeguarding.
- Understanding of budget monitoring, contract requirements, housing-related processes or income maximisation within a commissioned or grant-funded service.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
Essential Core Skills
Health & Safety Awareness
All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI)
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 19/07/2026
We can’t wait to welcome you to our team!
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
The client requests no contact from agencies or media sales.


