Wellbeing volunteer volunteer roles in harrogate, north yorkshire

Support Hongkongers to learn and practise English in a welcoming and friendly setting

Organisation: Meridian Wellbeing

Location: Remote (online sessions)

Type: Volunteer

Time commitment:

• 1 session per week (2 to 2.5 hours)

• Initial sessions are expected to take place around lunchtime

• Evening or weekend sessions may be introduced in future based on participant availability

• Final session times will be discussed and agreed in advance with each volunteer

Minimum commitment: 3 months

About Us

Meridian Wellbeing is an independent charity working to improve the mental, physical, and emotional wellbeing of individuals and communities in Barnet. As part of our ongoing support for Hongkongers who have settled in the UK via the BN(O) visa route, we are launching informal, volunteer-led online English sessions to help participants build confidence in using English in everyday life.

We know that many newcomers from Hong Kong face challenges accessing traditional ESOL courses due to long working hours, family commitments, or limited local services. Our project offers an alternative: flexible, accessible, and welcoming English learning spaces run by volunteers.

We are currently recruiting for two volunteer roles:

1. Volunteer ESOL Teacher (Online)

We are looking for a volunteer with a recognised English teaching qualification to lead weekly online ESOL classes (entry level). Sessions are informal but structured, with a focus on everyday communication skills.

Key Responsibilities:

• Deliver weekly English classes online (2–2.5 hours per session)
• Prepare simple, tailored lesson plans and resources
• Encourage participation in a safe, inclusive environment
• Collaborate with the team and help monitor engagement

Requirements:

• ESOL/TEFL/CELTA/TESOL qualification (required)
• Experience working with English learners (desirable)
• Confident using Zoom or similar platforms (training provided as required)
• Experience managing group sessions/classes
• Friendly, patient and culturally aware
• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

2. Volunteer Conversation Café Facilitator (Online)

We’re also seeking facilitators to host informal group sessions where Hongkongers can practise English through conversation. No teaching qualifications are needed — just a warm personality and willingness to support others.

Key Responsibilities:

• Host or co-host weekly conversation sessions online (2–2.5 hours)
• Use topics or prompts to encourage group discussion
• Help create a welcoming, supportive environment
• Respect and support participants with different English levels

Requirements:

• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Friendly and confident leading small groups
• Able to use Zoom (training provided as required)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

What You’ll Gain:

• Make a real difference in people’s lives
• Develop skills in teaching and group facilitation
• Be part of a supportive and inclusive team
• Receive basic training and ongoing guidance

Note: All volunteers will need to complete a DBS check. Cantonese language skills are not required.

Role Profile

Job Title: Community Engagement Volunteer – Norfolk & Suffolk Victim Care Service

Place of Work: Office & Community based

Hours of Work: Minimum of 8 hours per month

Reporting to: Partnerships & Inclusion Lead

Screening: Enhanced DBS check & Non-Police Personnel Vetting (NPPV) – Level 2 (?)

We accept applications from people with a wide range of skills & experiences. Existing knowledge & previous experience are not essential and a full training program will be provided as part of the role. The victims of crime that face our service are of a wide range of people and we are searching for a wide range of volunteers to suite the needs of our service users.

Purpose of the role

To support and work alongside our Partnerships & Inclusion Manager on face-to-face- visits at conferences and events in the community. You will provide direct support to victims of crime in the local community and complete satisfaction surveys for the service, and sign post them on to other local services based on their individual needs..

Activities

· To Support the Partnerships & Inclusion Manager, and other case workers at events. This doesn’t necessarily have to mean you will take a lead at these events but you will be there for face-to-face support for the service users. This could include general chat, making hot drinks, and delivering leaflets, and sign posting to local services.

· You will engage with the public and promote the service to victims of crime, sometimes on occasion where the crime is historic. You will support the Partnerships & Inclusion Manager with running sessions within the community.

· You may come into contact with service users on the tail-end of their journey and will sign post them to any additional services which may help their needs. This could include regular check-ins and follow-ups to see if the service users have used the services available to them.

· Engage with local Universities to spread awareness of the service, common crimes more broadly, and be a part of the overall prevention of crime.

· You will gain a general understanding of the service and the types of crime local to Norfolk & Suffolk. This could include data analysis, crime prevention tactics, and sharing and communicating this information to the general public, service users, and team members as a whole.

· You will be a part of a group that provides initial support to service users and play a front-facing part of the service.

· You will listen to the needs of service users and link them up with relevant support available within the community.

· You will work in partnership with other services and charities to understand what is on offer for Victims of Crime.

· You will support and fill in for practitioners at events which could include for some of our volunteers the opportunity to deliver talks at places such as schools. This includes all other Catch22 policies and legal obligations such as adherence to GDPR.

· You will collect survey responses but also liaise with Partnerships & Inclusion Manager and other team members to respond to the survey if required.

· Ensure that our service users are kept safe and adhere to Catch22’s safeguarding policies and procedures.

Skills & Qualities

· Has an interest and enthusiasm for the Criminal Justice System and a want to care for those that have been a victim of crime.

· Any skills which may be of use to the role such as an ability to analyse and present data.

· Time management skills.

· Excellent communication skills.

· Ability to relate to people from all walks of life.

· Good Administrative & organisational skills.

· Excellent listening skills.

· Ability to collaborate and work independently when needed.

· Understand the confidentiality of individuals.

· Be approachable, friendly and welcoming.

· A non-judgmental and empathetic manner.

· Ability for basic IT systems such as Microsoft Word.

Entry Requirements:

To volunteer for NSVCS, you must be over 18 and of good character. You will have a caring nature and non-judgmental attitude.

The ability to work from our office and willingness to travel to support community engagement across Norfolk and/or Suffolk.

Our Commitment to You:

NSVCS will provide volunteers with suitable training to enable you to fulfill your role in the community.

We also commit to training volunteers more broadly to help them develop their communication skills, admin skills, and grow your understanding of the impact of crime on victims.  We commit to continuing your training through out your volunteering career and encourage our volunteers to learn more about specialist issues, and to keep up-to-date with developments in policy & practice.

A reimbursement of travel in line with our Volunteers Policy.

How to Apply:

Please see role profile on how to apply for this voluntary position. 

Join the Brotherhood: Your Compassion Can Build a Legacy!

Imagine a world where every man feels strong enough to be vulnerable. Where asking for help isn't a sign of weakness, but an act of profound courage. At MINDSET Charity, we're not just imagining it – we're building it, and we need you to make it real.

The silence surrounding men's struggles is a crisis that breaks hearts and costs lives. Sadly, suicide remains the biggest killer of men under 50 in the UK. Behind every statistic is a man, a son, a father, a friend, battling alone. MINDSET is here to change that. We're a brand new start-up charity, forging a brotherhood to inform, guide, and support men, empowering their mental well-being and self-improvement through vital services, events, and a powerful community.

This is your chance to be at the very beginning of something extraordinary. We're not just looking for volunteers; we're seeking pioneers with a burning desire to create a lasting impact. We need your heart, your skills, and your unwavering belief to help us get set up and launched, providing much-needed services to men in need across the UK.

Your passion, right now, can lay the foundation for a future where no man walks his journey alone.

Roll Up Your Sleeves: Shape Our Future!

We also have a crucial hands-on volunteer role available, where your skills will directly contribute to our setup and launch!

Marketing and Campaigns Manager: Volunteer Opportunity

At MINDSET you will craft powerful messages that break stigma, raise awareness, and inspire men to engage. You will be our storyteller in chief not only telling our story but the stories of men with lived experiences. You will help us get recognised, and raise awareness of MINDSET Charity, you will help us build connections and you will help us create a positive and impactful brand that is trusted, respected and empowers men's mental wellbeing and their personal growth and self development.

Are you ready to be a part of this incredible journey? We are building a charity, and we need your help and support.

Reach out today and tell us how you want to make a difference. Email your CV and a heartfelt message about why you're drawn to Mindset Charity.

Together, we can build a stronger Mindset. Together, we can save lives.

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

We are a new Community Interest Company offering arts, gardening and wellbeing workshops to all.  We are currently running on a 100% voluntary basis and are looking for some revenue to offer more to our local communities. Do you have a few hours spare each week to help us out? Do you have previous experience with applying for funding? Do you think gardening and The Arts should be accessible to all? If so we would love to hear from you.

Aim of the post: To generate an income from local, regional and national grant pots to increase the range and effectiveness of Flourish Arts Network outreach.

Person Specification: The successful candidate will be required to demonstrate the following knowledge, skills and experience;

• Relevant qualifications, previous experience in grant / bid writing, fundraising, and excellent communication skills.
• Successful track record of achieving agreed financial income targets with a charity, CIC, social enterprise or not-for-profit organisation.
• Ability to communicate effectively verbally and in writing, work collaboratively and supportively as part of a team.
• Manage time effectively and work to deadlines; be organised in monitoring grants and responding to grant providers.
• Volunteer as little as two hours per week.
• Be passionate about the wellbeing of others.

Duties can include;

• Apply to a list of grant/funders which will be provided. Research potential grant providers to seek funding opportunities especially those relating to Flourish Arts Network's areas of operation.
• Determine and create plans to streamline the grants administration procedure.
• Initiate contact and write bids to raise funds to support for Flourish Arts Network.
• Liaise with grant providers to ensure receipt of applications, and get feedback for any unsuccessful bids in order to learn and develop moving forward.
• Closely track grant expenditure and monitoring for successful bids, in line with the terms of each grant received.
• Join us for for refreshements and conversations at some of our free events.

We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.

Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.

Key Responsibilities

● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.

● Work closely with the Director of Development to maintain a pipeline of prospective funders.

● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.

● Collate and interpret project data, outcomes, and financial information to support applications.

● Support the development of template responses and maintain accurate records of submissions and outcomes.

● Assist in preparing follow-up reports or updates required by funders.

What We’re Looking For

● Strong written communication skills with the ability to craft persuasive and inspiring content.

● Attention to detail and the ability to work independently.

● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.

● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.

● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values. 

What You’ll Gain

● The opportunity to make a meaningful contribution to a growing, impactful charity.

● Experience in trust and grant fundraising, with support and guidance from our development team.

● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.

● References and testimonials for future opportunities.

● Access to Mercy UK’s Employee Assistance Programme with Health Assured

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

We know that exercise releases happy endorphins that support us to improve our mood. It also helps reduce feelings of loneliness, isolation, provides an opportunity to connect with others and build friendships. Volunteering with us at Hestia, will mean you will play a vital role in supporting people’s overall wellbeing!

We are recruiting volunteers to coordinate and facilitate fitness and general wellbeing sessions online!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Wakefield

Independent Visitor Volunteer

Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together.  The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.

As an Independent Visitor Volunteer in England, you might:

• support the child/young person to experience enriching activities that contribute to their personal and cultural development

• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting

• listen to and support the young person, fostering a sense of safety and trust

• help the young person develop social skills and increase their involvement in their community

• develop a positive and lasting relationship, ensuring the young person feels valued and supported

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families in urgent need?

We Stand - Formally Mosac  provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused.

We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance. 

We expecially welcone volunteers who  speak additional languages, from all communities, to help us support more parents from diverse backgrounds, Welsh speakers are also required as part of our South East Wales support project

Helpline Volunteers will:

• Receive full training prior to the formal induction (3 week training programme) Dates to be confirmed 
• Commit to volunteer 4 hours per week for a minimum of 1 year
• Receive ongoing support and supervision from a friendly team
• Make a difference to the lives of families impacted by child sexual abuse

Opportunities for you: 

• To contribute to We Stand’s aims of supporting families affected by child sexual abuse

• You will receive training, continual development and support in the role

• Working remotley from your own home

• Gain valuable experience and development of interpersonal skills

• Out of pocket expenses for travel  cost if required to attend meetings,and subsistence will be met by We Stand

Your Responsibilities: 

• Answer calls that come through the National Helpline 

• Provide support, information and signposting to relevant support organisations 

• Complete all call log and monitoring information after each call 

• Attend mandatory supervision meetings fortnightly or monthly to support you in the role. 

• All helpline volunteers working remotely - attend 30 minute supervision after your shift.

Join the Brotherhood: Your Compassion Can Build a Legacy!

Imagine a world where every man feels strong enough to be vulnerable. Where asking for help isn't a sign of weakness, but an act of profound courage. At MINDSET Charity, we're not just imagining it – we're building it, and we need you to make it real.

The silence surrounding men's struggles is a crisis that breaks hearts and costs lives. Sadly, suicide remains the biggest killer of men under 50 in the UK. Behind every statistic is a man, a son, a father, a friend, battling alone. MINDSET is here to change that. We're a brand new start-up charity, forging a brotherhood to inform, guide, and support men, empowering their mental well-being and self-improvement through vital services, events, and a powerful community.

This is your chance to be at the very beginning of something extraordinary. We're not just looking for volunteers; we're seeking pioneers with a burning desire to create a lasting impact. We need your heart, your skills, and your unwavering belief to help us get set up and launched, providing much-needed services to men in need across the UK.

Your passion, right now, can lay the foundation for a future where no man walks his journey alone.

Roll Up Your Sleeves: Shape Our Future!

We also have a crucial hands-on volunteer role available, where your skills will directly contribute to our setup and launch!

Volunteering Development Manager: Volunteer Opportunity

At MINDSET you will recruit, nurture, and empower the incredible team of volunteers who will deliver our services.This is more than volunteering; it's a chance to build a better world for men. It's a chance to ignite hope, foster connection, and empower resilience.

You will lead on the creation, set up and development of our impactful volunteer programme that ensures we have all the needs systems and processes in place. You will create an amazing team spirited close knit brotherhood of volunteers who feel empowered and inspired to spread our mission.

Are you ready to be a part of this incredible journey? We are building a charity, and we need your help and support.

Reach out today and tell us how you want to make a difference. Email your CV and a heartfelt message about why you're drawn to Mindset Charity.

Together, we can build a stronger Mindset. Together, we can save lives.

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

��Volunteer Opportunity: Make a Real Difference across West Glamorgan! ��

Join one of our Programme Boards or Steering and Advisory Boards as a Lived Experience or Unpaid Carer Volunteer Representative

Are you passionate about improving health and social care services in your community? Do you have lived experience or care for someone who uses health and social care services? 

West Glamorgan Regional Partnership wants to hear from you!

We are looking for volunteer representatives to help us shape the future of health and social care services across the region. This is your chance to be part of something meaningful; ensuring real experiences guide real change.

Volunteers must live in the Swansea or Neath Port Talbot region.

We have a variety of Programmes:

•   Communities and Older Peoples Programme
•   Carers Partnership
•   Dementia Programme
•   Well-being and Learning Disability Programme
•   Emotional Well-being and Mental Health Programme
•   Children and Young People Programme
•   Neurodiverse Programme

�� What you’ll be doing:

• Sharing your experiences and those of others in your network.

• Helping shape and influence regional health and social care programmes.

• Working alongside professionals and other volunteers to improve services.

• Representing the views of unpaid carers and people with lived experience—not just your own.

�� Time Commitment:

• Quarterly meetings (approximately every 12 weeks)

• 2-hour meetings

• Meetings held online or in person, Monday–Friday during office hours.

• Some time needed to prepare for meetings

• 4-year volunteer term (flexible and supported).

�� Skills & Support:

• No qualifications needed, just your experience and willingness to contribute.

• Full induction, training, and ongoing support provided.

• Travel expenses reimbursed.

�� Why Volunteer?

• Make a positive impact in your community.

• Gain valuable experience and transferable skills.

• Be part of transforming health and social care locally.

• Receive references to support any future employment.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Join the Brotherhood: Your Compassion Can Build a Legacy!

Imagine a world where every man feels strong enough to be vulnerable. Where asking for help isn't a sign of weakness, but an act of profound courage. At MINDSET Charity, we're not just imagining it – we're building it, and we need you to make it real.

The silence surrounding men's struggles is a crisis that breaks hearts and costs lives. Sadly, suicide remains the biggest killer of men under 50 in the UK. Behind every statistic is a man, a son, a father, a friend, battling alone. MINDSET is here to change that. We're a brand new start-up charity, forging a brotherhood to inform, guide, and support men, empowering their mental well-being and self-improvement through vital services, events, and a powerful community.

This is your chance to be at the very beginning of something extraordinary. We're not just looking for volunteers; we're seeking pioneers with a burning desire to create a lasting impact. We need your heart, your skills, and your unwavering belief to help us get set up and launched, providing much-needed services to men in need across the UK.

Your passion, right now, can lay the foundation for a future where no man walks his journey alone.

Roll Up Your Sleeves: Shape Our Future!

We also have a crucial hands-on volunteer role available, where your skills will directly contribute to our setup and launch!

Graphic Designer: Volunteer Opportunity

At MINDSET you will bring our mission to life visually, creating compelling materials that resonate deeply.

As a brand new start-up, our visual identity is crucial – it's the first impression, the feeling we evoke, and the clarity of our call to action. We need a designer who can translate our passion, empathy, and impact into visuals that resonate deeply and inspire action.

This pivotal Volunteer Graphic Designer role is for someone who understands that design is more than aesthetics; it's communication that cuts through the noise. You will be instrumental in crafting our visual voice, creating materials that not only look incredible but also carry the weight of our mission, touching hearts and opening minds.

Imagine the profound impact: Your designs will be the visual handshake for men seeking support, the engaging invitation for potential volunteers, and the professional face that attracts vital partnerships. Every leaflet, social media post, and website graphic you create will directly contribute to building awareness, fostering connection, and ensuring Mindset's message reaches those who need it most.

Key Responsibilities:

• Brand Identity Development & Application: Work with the team to refine and consistently apply Mindset's visual brand guidelines across all platforms and materials.

• Marketing & Campaign Graphics: Design impactful visuals for social media posts, online campaigns, digital adverts, and promotional banners that tell our story and encourage engagement.

• Website & Digital Assets: Create compelling graphics, icons, and layouts for our website, ensuring it is visually appealing, user-friendly, and reflective of our brand.

• Print Materials: Design brochures, leaflets, posters, and other print collateral for events, outreach, and fundraising activities.

• Workshop & Resource Design: Develop clear, engaging, and professional layouts for workshop materials, guides, and self-help resources.

• Event & Fundraising Collateral: Create visuals for event signage, fundraising appeals, and partnership presentations.

• Visual Storytelling: Translate complex messages about mental health and self-improvement into accessible, empathetic, and inspiring visual narratives.

Are you ready to be a part of this incredible journey? We are building a charity, and we need your help and support.

Reach out today and tell us how you want to make a difference. Email your CV and a heartfelt message about why you're drawn to Mindset Charity.

Together, we can build a stronger Mindset. Together, we can save lives.

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

Front of House Volunteer 

Team:  Family Support Team 
Location:  The Square, 8 Woodhouse Square, Leeds, LS3 1AD 
Time commitment:  Various shifts are available to cover the position: option to cover multiple shifts welcome. 

__________________________________________________________________ 

About Candlelighters 

Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.

Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer. 

Purpose of the Role and Key Activities: 

Families who have been affected by children’s cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including: 

• Wellbeing Services & Activities 

• Specialist 1:1 Support 

• Family Support Groups and Events 

As a Front of House Volunteer, you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including (but not limited to): 

• Meeting and greeting families and other visitors 

• Making drinks for families and visitors

• Answering the telephone, transferring calls and taking messages 

• Making bookings and updating our database 

• Keeping the reception area clean and tidy 

• Keeping the kitchen, meeting rooms and other communal areas clean and tidy 

• Cleaning and maintaining the coffee machine 

• Setting up rooms for meetings and events 

• Assisting the Team with other tasks and activities as required 

• Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures 

• Checking stock levels and dates in Champs Pantry 

• Re-stocking refreshments and drinks 

We are looking for volunteers who: 

• Have excellent interpersonal and communication skills 

• Have experience of working in a customer service environment 

• Have excellent customer care skills

• Can communicate effectively with a variety of people 

• Are confident, friendly and approachable 

• Have a fun and positive outlook

• Are experienced in working as part of a team

• Can remain calm under pressure 

• Are proactive and able to use own initiative 

• Are hardworking, reliable and organised 

• Have good IT skills and experience of using a database 

• Can move furniture (tables and chairs) and boxes

• Can climb multiple flights of stairs 

• Can manage own emotions when working with families affected by childhood cancer 

• Can maintain professional boundaries and follow Candlelighters Policies and Procedures. 

This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.

Support and Benefits 

You can expect: 

• Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 

• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 

• Ongoing support from the Family Support and HR teams 

• The opportunity to meet lots of new, friendly people 

• The opportunity to expose yourself to new experiences 

• Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 

• Regular reviews with your Volunteer Supervisor to help you develop in your role 

• Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 

• We can be a reference once you’ve volunteered for three months 

• Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline 

• Charity Worker Discount card 

• Access to The Company Shop 

How to Apply

All applicants will be required to complete an application form after submitting a suitable CV. Successful candidates will be invited to interview 

Thankyou 

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.