Account management jobs

We are looking for a proactive and skilled IT Support Assistant to provide first and second line support for Battersea. From installing and maintaining hardware and software to managing user accounts via Active Directory and Azure, this role is key to ensuring our teams stay connected and productive.

Within this role, you will also have the opportunity to contribute to second-line projects, helping to drive improvements across our IT infrastructure.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 7th September 2025
Interview date(s): First Round Interviews - 11th and 12th September (Online); Second Round Interviews - 15th and 16th September (In Person).

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.

About Us

The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.

Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.

The Role

As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.

Key Responsibilities

• Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
• Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
• Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
• Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
• Other Duties: Any additional tasks required for effective organisational functioning.

Key Details

• Job Title: Executive Director
• Salary: £67,000 per annum
• Contract: Permanent, full-time (35 hours per week)
• Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.

Person specification:

• Degree level qualification or equivalent
• Expertise in strategic, anti-racist approaches to race equality
• Strong oral and written communication with diverse audiences
• Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
• Current awareness of developments in the race equality arena
• Lived experience of racialisation, applied to policy and practice
• Senior leadership with strategic planning and business implementation
• Proven track record in securing varied funding and managing charity finances and governance
• Skilled in report writing, research, presentations and policy influence
• Commitment to CRER’s mission, aims and values
• Relationship-building and interpersonal skills at all levels
• Strategic, analytical thinker who works well under pressure and exercises sound judgement
• Flexible team player with initiative
• Highly motivated self-starter driven to advance racial equality in Scotland

While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 22nd September 2025.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.

Unique opportunity to get involved in a conflict resolution and peace building organisation based in central London with responsibility for working to ensure that income meets the organisation’s needs, and in support of achieving the strategic objectives through the development and management of fundraising and donor relations.

The Senior Funding and Development Officer plays a key role at DPI, working to ensure that income meets the organisation’s needs, and in support of achieving the strategic objectives through the development and management of fundraising and donor relations.

The Senior Funding and Development Officer is responsible for identifying and pursuing diverse funding streams; writing applications, reporting back and progress letters to meet existing and future funders’ guidelines; monitoring the implementation of projects to ensure funders’ guidelines are met; and liaising with funders and other stakeholders. The Senior Funding and Development Officer  works closely with the Finance Officer to ensure timely and accurate financial reporting to donors.

The Senior Funding and Development Officer  collaborates with Programmes  Officers with regards to expenditure across budget lines to ensure compliance with grant contracts and grants periods. Senior Funding and Development Officer assists the Finance Manager with audit preparations of accounts at the end of the financial year and ensures the timely drafting of the Trustee report.

TheSenior Funding and Development Officer works closely with the Chief Executive Officer, the Finance Manager in the preparation and presentation of the annual organisational budget.

Key Responsibilities

Fundraising and Grants Administration

• Leads the development and delivery of short, medium and long-term fundraising strategies for DPI
• Identifies and nurtures the successful implementation of appropriate grant funding and contracting
• Researches and assesses DPI’s eligibility in line with DPI strategy and donor criteria
• Produces and submits grants proposals, expressions of interest and donor reports
• Oversees compliance with funding requirement to ensure that deadlines and criteria for donor reporting are met, including financial reporting in close collaboration with the Finance Manager

Donor Relations

• Manages and develops external relationships as a representative of DPI, attending meetings and public events where necessary
• Follows up with potential donors to open up new funding opportunities
• Conducts regular updates with current donors to maintain and strengthen relationships
• Prepares and oversees the dissemination of external materials such as the Quarterly Update and Trustee Report to all relevant contacts
• Prepares background information ahead of DPI meetings with donors and prospective donors
• Oversees donor communication history, ensuring that notes and information are logged and shared accordingly

Project Development and Monitoring and Evaluation

• Leads process and system improvements/developments to ensure that all DPI material shared externally is of good quality, in line with the strategy and structure of the organisation
• Reviews all programme activities in line with the external environment and donor requirements to ensure sustainability and identify growth opportunities
• Assists the CEO and Programmes team to develop organisational work plan to ensure that all activities and research comply with grant applications and donor obligation
• Develops M&E and risk assessment frameworks to carry out monitoring and evaluation of activities to measure outcomes and the impact in relation to our strategic aims, and acting to make improvements if required
• Establishes close working relationships and develop efficient systems with key individuals in the programmes, research and finance functions, to access knowledge and information needed for funding propositions and reporting
• Maintains close collaboration with DPI staff to ensure sound project management, including by ensuring regular M&E meetings with programmes team are conducted to ensure that donor requirements and output standards are met

Financial Management

• Helps to develop and implement the organisation’s financial planning, budgeting and reporting processes along with the Finance Manager and the CEO
• Collaborates with Programmes Officers with regards to the allocation of expenditure across budget lines and donors, to ensure compliance with grant contracts.
• Assists the Finance Manager in their work on audit preparations of accounts at the end of the financial year, and ensures the timely drafting of the Trustee report
• Works closely with the Chief Executive Officer, the Finance Manager  in the preparation and presentation of the annual organisational budget.
• Ensures that the Chief Executive Officer, and all members of staff, are kept aware of their obligations and opportunities in relation to donors

Administrative Tasks

• Maintains an accurate record of donor information
• Ensures an effective and clean S-drive structure for files relating to grants and fundraising, including financial reports

                                                                                Person Specification
Essential
• The ideal candidate will have at least 3 years experience  in grant administration, ideally with a focus on governmental and intergovernmental funding with strong numerical skills and some budgeting experience.

• A sound and current knowledge of funding streams via the UK, EU and UN or similar.

• Excellent communication skills, both written and oral, including evidence of structured thinking and the ability to inspire confidence and enthusiasm in others
• Self-starter with the ability to initiate projects and see them through to successful completion
• Ability to work independently, but also as part of a small team, on different projects
• Ability to work well under pressure and to tight deadlines
• Strong time management and organisational skills, ability to prioritise, pay attention to detail and attend to multiple assignments
• The flexibility, creativity, judgment and humour needed to work effectively in cross cultural settings
• Good interpersonal abilities for networking and interaction with high level stakeholders at DPI events
• Fluency in English
• Familiarity with Microsoft Office applications (Word, PowerPoint, Excel), plus Outlook
• Ability to manage working relationships remotely

                                                                            Desirable

• Experience or interest in trust and government fundraising in relation to human rights, peace building and conflict resolution or similar fields
• Knowledge of the political situation in the areas of DPI’s current programmes
• An interest in peacebuilding, conflict resolution and transitional justice

Applications will be considered on a rolling basis with the final deadline set as the 29th August 2025.

                                                          Equal Opportunities  

DPI maintains employment policies which ensure that no one is unfairly discriminated against, whether directly or indirectly, on any grounds including race, ethnic origin, culture, gender, sexuality, disability, age or religion. These policies will apply in relation to all those involved in the work of the organisation including paid staff, trainees, consultants, interns, volunteers, those offering se

Join the Air Cadet Charity – Be the Heart of Our Operations!

Are you a highly organised and proactive administrator who thrives in a varied role? Do you want to be an essential part of a charity dedicated to empowering young people across the UK? The Air Cadet Charity is looking for a versatile Administrator to join our dedicated team.

About Us:

The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.

The Role:

This is a pivotal role, offering broad administrative support to our small, dynamic team. You'll be the go-to person for a range of essential functions, from a broad range of administrative tasks and supporting our board to handling general enquiries and providing comprehensive administrative assistance. Your efficiency and attention to detail will be key to helping us deliver our mission effectively.

You'll be responsible for:

• Finance Administration: Processing invoices and expenses.
• Secretary to the Board: Arranging board and committee meetings, helping to prepare and distributing agendas and papers, taking accurate minutes, and following up on action points.
• Diary Management: Efficiently managing the diaries for key team member and trustees, scheduling meetings, and coordinating appointments.
• General Enquiries: Acting as the first point of contact for the charity, handling phone calls and emails, and directing enquiries appropriately.
• Team Administrative Support: Providing comprehensive administrative support to the wider team to ensure smooth operations.

What we're looking for:

• Proven experience in a diverse administrative role, ideally within a charity or small office environment.
• Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple deadlines effectively.
• Strong administration skills and a meticulous eye for detail.
• Demonstrable experience as a secretary for a board or committee, including minute-taking.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM systems.
• Exceptional communication skills, both written and verbal, with a professional and friendly approach.
• A proactive, adaptable, and self-motivated approach.
• A genuine interest in supporting young people and the mission of the Air Cadet Charity.

All applicants must have the right to work in the UK. The successful candidate may be required to hold a level of security clearance.

Why join the Air Cadet Charity?

• Be part of a small, impactful team directly contributing to the development of young people across the UK.
• Enjoy a varied and engaging role where no two days are the same.
• Benefit from a supportive and collaborative work environment.
• 26 days annual leave + bank holidays
• Employee life assurance scheme

Salary: £26,000 per annum, pro rata

Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office as required.

Hours: Part-time (5 morning/afternoons per week – 18.75 hours – some flexibility is required to accommodate meetings).

Ready to be the backbone of our charity?

To apply, please submit your CV and a covering letter (maximum 2 pages) outlining your relevant experience and why you're interested in this varied role by 9am on 8th September 2025.

Join us in our mission to support the RAF Air Cadets!

The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check.

About the Role

As Director of Finance, you’ll:

• Lead all aspects of financial strategy, reporting, and governance
• Oversee day-to-day financial operations and team leadership
• Provide critical insight and assurance to the Chief Executive and Trustees
• Responsible for executive on-call duties as part of a scheduled rota, handling urgent issues outside regular business hours.
• Support the financial management of fundraising income and grant funding
• Manage the Facilities function to ensure safe, compliant, and well-maintained premises
• Drive continuous improvement, sustainability, and operational effectiveness
• Support the IT and Data protection operations 

You’ll be instrumental in helping us deliver our strategic vision with financial clarity, stability, and confidence.

OVERVIEW OF THE ROLE

Beacon is now in its second decade and has grown substantially over the last three years, including a rebrand and expansion into international projects. To support this growth, we are seeking a highly organised, proactive, and intuitive Admin & Operations Officer to help ensure the smooth running of our daily activities and core functions.

This varied role spans many aspects of our work, from administration and resource management to supporting the systems and tools that keep Beacon working efficiently. You’ll work across the charity, supporting our executive leadership, projects teams, and fundraising activities, as well as and ensuring colleagues have the information and resources they need to deliver for our beneficiaries.

The successful candidate will play a key role in the day-to-day running of the charity and in supporting senior staff. As you settle into the role, you’ll have opportunities to develop skills in areas such as financial management, executive support, relationship management, stewardship, or project logistics, depending on your interests and the charity’s needs.

This is an excellent opportunity for someone at an early stage of their career, with full training and support provided. You’ll gain experience with a wide range of platforms and processes – from finance tools, databases, and information management – making it a great foundation for building broad, transferable skills in the charity sector. Where possible, you’ll also have the chance to get involved in other aspects of our work, offering valuable insight into how a small but ambitious organisation operates.

We also welcome applications from experienced administrators, operations professionals, or executive assistants. Such candidates may be appointed as Senior Operations Officer, with additional responsibilities and a higher salary.

MAIN DUTIES AND RESPONSIBILITIES

Organisational administration

• Lead on day-to-day operational processes to ensure the efficient running of the organisation.
• Provide executive support to the CEO and COO, including diary coordination, scheduling, and meeting logistics.
• Oversee internal financial processes, including processing expenses and invoices, documenting charity income and outgoings, ensuring accurate record keeping, and liaising with our external accounting team.
• Coordinate team activities such as strategy days, team-building events, and the annual Christmas party.
• Support HR-related processes such as managing staff anniversaries, birthdays, departures, and basic record-keeping.
• Act as liaison between the CEO and Board of Trustees as required.
• Collaborate with building management to ensure smooth operation of office facilities.

Fundraising administration

• Provide administrative support for funding applications and reports, including document preparation and submission.
• Monitor timelines and deadlines for all fundraising-related commitments, ensuring requirements are met.
• Maintain accurate fundraising records, keeping donor and income information up to date in our systems.
• Liaise with fundraising partners, sponsors, and donors as required.

N.B. The fundraising aspect of this role is focused on providing administrative and logistical support. This is not a fundraising position, and applicants are not expected to be responsible for income generation.

Team-wide support

• Monitor and respond to incoming enquiries via phone, email, and the Contact Us form, ensuring timely and professional communication.
• Process and respond to volunteer applications, maintaining accurate records and liaising with applicants as required.
• Manage organisational resources, including internal supplies and external materials, monitoring stock levels and coordinating reorders.
• Provide office management support to ensure a well-functioning, well-resourced working environment.
• Organise team travel arrangements for internal and external events.

Occasional duties

• Provide support in the lead-up to major events with preparation of materials as required.
• Support on-the-day delivery of major events alongside other team members.
• Represent the charity at external events and exhibitions.

PERSON SPECIFICATION

This is an excellent opportunity for someone at an early stage of their career who is eager to learn and grow within a supportive team. We’re looking for a proactive and organised individual who can take ownership of their work, spot opportunities to improve processes, and contribute positively to all areas of the charity.

Essential

•   Highly organised with the ability to manage multiple priorities, monitor timelines, and meet deadlines independently. 
•   Self-motivated and able to work proactively, showing initiative to identify needs, address issues, and make improvements to processes and systems.
•   Strong written communication and record-keeping, skills with the ability to convey information clearly and professionally. 
•   The ability to adapt your communication style to different audiences, such as colleagues, beneficiaries, trustees and donors. 
•   A proficient user of various IT systems, including Microsoft Office (Word, Excel, Publisher), G-Suite, and Zoom, with a willingness and aptitude to learn new platforms.
•   A collaborative mindset, with the ability to work effectively across teams, coupled with the confidence to work independently and take ownership of tasks.
•   Flexible and resilient, with the ability to remain level-headed and resourceful in a fast-paced environment.
•   A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity. ​

Desirable

• Previous experience in an administrative, operations, or executive support role.
• Experience of working or volunteering in a charity or not-for-profit environment.
• Familiarity with fundraising administration, databases, or finance systems.
• Understanding of rare diseases, health charities, or small-organisation dynamics.

Experienced candidates

We welcome applications from candidates with proven experience in administration, operations, or executive support roles, who are interested in a Senior Admin & Operations Officer position.

For this level, we are looking for demonstrated competence in  managing complex administrative tasks, coordinating across teams, and supporting senior leadership with minimal supervision. Senior Admin & Operations Officers should be confident in taking initiative, driving improvements, and handling a broader range of responsibilities. 

WORKING AT BEACON

Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills, and shape their career path.

We offer flexible working practices to help our staff balance their personal and professional lives, including hybrid working and flexible hours. While our hybrid policy requires all staff to work in the office at least two days per week, the high level of cross-team collaboration, executive support responsibilities, and office management duties involved in the Operations Officer role mean that regular in-person attendance is particularly important.

After the initial in-person onboarding period, we’d like this role to be based in the office for around three days a week on average, though not necessarily every single week, to help maintain effective teamwork and smooth daily operations.

As Philanthropy Officer, you will be an organised and proactive fundraiser, adept at multi-tasking and working across a variety of projects to successfully support senior leaders. You will be keen to learn from senior fundraisers and implement exciting new approaches for the Sutton Trust, and bring strong organisational and interpersonal skills.

The philanthropy income team is a team of two, working closely with the Director of Development to secure and steward individual donors. As Philanthropy Officer, you will support both the Head of Philanthropy and Director of Development in their work with individual donors, including undertaking prospect research, writing briefings and compelling reports, coordinating meetings and donor visits, and maintaining accurate donor records.

The role sits in the Philanthropy team of the Development Department and is managed by the Head of Philanthropy. You will work closely with colleagues across both the Development Department and the wider organisation.

Main duties

New Business

• Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy - including identification, due diligence, qualification, and creating briefings and outreach plans
• Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors, looking at lapsed supporters, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as philanthropists with an active interest in education/social mobility
• Work with the Head of Philanthropy and other colleagues to implement, promote, and maintain a low-level online giving campaign, including transition of our online giving capabilities to the Trust's website, and automated stewardship activation
• Support the Head of Philanthropy to lead the Sutton Trust's approach to alumni fundraising - working collaboratively with the Alumni team in the Programmes directorate to develop and deliver a compelling alumni fundraising campaign
• Support the Head of Philanthropy to devise and implement a compelling legacy campaign, driving sustainable future philanthropic income
• Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations

Stewardship and Cultivation

• Manage the Trust's online fundraising platforms, such as JustGiving and CAF, to enable smooth processes and a high-quality experience for donors, ensuring new and existing donors are appropriately thanked and have inclination to support in the future
• Be responsible for managing and growing a portfolio of mid-level donors, providing excellent relationship management from cultivation to stewardship
• Be responsible for elements of the planning and delivery of meaningful engagement events for supporters of the Trust, supported by and working with the Head of Philanthropy and relevant colleagues
• Support the Director of Development and Head of Philanthropy to provide high-quality stewardship and management of the Development Board and Fellows
• Support the Head of Philanthropy to develop and deliver appropriate and high-quality stewardship journeys for segmented philanthropic giving, including producing compelling collateral, reporting, and communications that increase affinity and loyalty
• Be accountable for achieving individual agreed income targets, looking for opportunities to grow philanthropic income
• Support the Director of Development and Head of Philanthropy to ensure all record keeping and administration relating to philanthropic income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures

Fundraising, Finance and Reporting

• Respond to queries from prospective and current donors in a warm, professional and timely manner, delivering high-quality stewardship and upholding the reputation of the Trust
• Support the Director of Development and Heads in the Development team to manage logistics of their roles - including support for booking meetings and travel, submitting expenses, and creating briefings
• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required
• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects
• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, and reporting for philanthropic income
• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting
• Stay up to date with philanthropy fundraising best practice and keep abreast of developments and opportunities within the wider fundraising space
• Other duties as necessary from time to time

Person Specification

Skills and experience:

• Experience building and managing relationships with individuals, ideally in a philanthropy team or other fundraising capacity, or in sales or other relevant professional capacity.
• Experience researching and prioritising information to drive decisions. Evidence of researching qualifying individuals, ideally to create a clear and prioritised propsect pipeline, is not essential but will help you to stand out.
• Experience working with or supporting colleagues across an organisation to make successful asks or secure a specific outcome. Evidence of making financial asks, ideally to secure major donors and cultivate new donors, is not essential, but will help you to stand out.
• Experience managing multiple priorities and tasks to successfully achieve project or other goals
• Excellent verbal and written communication, including the ability to write persuasive and engaging materials, and to communicate effectively with the aim of inspiring and encouraging giving
• First-class interpersonal skills - a natural relationship builder able to represent the Sutton Trust with confidence in a range of settings
• Strong analytical skills
• Knowledge and experience of the education and/or not-for-profit sector (desirable)
• Experience working with membership groups such as alumni, giving circles, implementing online-giving schemes and supporting legacy campaigns (desirable)
• Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (desirable)
• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships (desirable)

Competencies:

• Sympathetic to the aims of the Trust and our mission to increase social mobility
• High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity
• Strong communicator, skilled at persuading others through writing and conversation
• Excellent attention to detail
• Able to multi-task and prioritise multiple funder relationships
• Able to work independently and as part of a team

Other

• Is eligible to work in the UK

Terms of Appointment

• Contract: Full-time, permanent
• Salary: £31,775-£35,000 per annum
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
• A DBS check may be required

Interviews

Applications should reach us by 9am on Monday 15th September, with first round interviews on Tuesday 23rd September, and second round interviews on Tuesday 30th September. Both interview rounds will be held at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Job title: Community Engagement Fundraising Officer
Reporting to: Director of Income Generation and External Engagement
Location: Jessie May office, Kingswood, Bristol and community based (80%) and home based (20%)
Salary: £28,840 - £32,917 per annum, pro-rata
Contract: Permanent
Hours: 28 - 35 hours per week

About Jessie May

At Jessie May, we provide specialist nursing care, at home, for children with life-limiting and life-threatening conditions. We support parents, siblings and wider family members in Bristol, South Gloucestershire, North Somerset, Bath and North East Somerset, and Wiltshire.

Through life and death, bereavement, and grief, we are here for families for as long as they need us - support for weeks, months, and years.

With us, seriously ill children can still be children, and their families can make memories to look back on when they need them most.

Our families let Jessie May into their homes, both physically and emotionally, offering expert care and much-needed space for parents and carers to rest, and recharge.

Purpose of Post

The Community Fundraiser will lead on efforts to develop and grow community fundraising initiatives and engage with schools, community groups, faith groups, and individuals.

You will help deliver key community events and campaigns, manage volunteers, cultivate long-term relationships, and secure vital support to fund Jessie May’s work.

We are seeking a highly motivated and energetic individual with experience of community fundraising to deliver agreed income targets and deliver long term sustainability within community fundraising.

Main Responsibilities

Community Fundraising and Engagement

• Coordinate the delivery of community fundraising campaigns, initiatives, and events, ensuring high levels of participation and engagement.
• Build and maintain strong relationships with community groups, schools, faith groups, and individuals, encouraging their ongoing involvement and support
• Act as the main point of contact for community fundraisers, providing guidance, support, and resources to help them succeed in their fundraising efforts
• Develop and implement an events calendar of activity to include UK and overseas activities, Jessie May organised events, own place events and purchased places.

Volunteer Fundraising Support

• Recruit, train, and support a network of volunteer fundraisers to support community fundraising activities.

Relationship Management and Stewardship

• Lead on the development and delivery of stewardship plans for community supporters, ensuring their efforts are recognised and celebrated.
• Maintain accurate records of community supporters and events in the CRM system, tracking engagement and financial contributions.

All Employee Responsibilities

• Maintain an awareness of and actively follow and promote Jessie May policies, including (but not limited to), Equality and Diversity, Health and Safety, Safeguarding, Date Protection and Confidentiality.
• Complete all Jessie May mandatory training, within the required timescales.
• The welfare of children and young people with who we support and come into contact with, either directly, or indirectly, is paramount to all staff at Jessie May and it is our responsibility to ensure that best practice is followed and that you adhere to the Jessie May values and Code of Conduct at all times.

To Note

• This is not an exhaustive list of tasks; Jessie May employees will be asked to undertake other ad hoc tasks relevant to the scope and purpose of the role. This job description reflects the present requirements of the post, and as duties and responsibilities change/develop, the job description will be reviewed subject to amendment in consultation with the post-holder. 
• Jessie May Culture and Code of Conduct
• The Jessie May team has created a ‘code of conduct’, which outlines the organisational culture. The behaviours that all team members adhere to are that:
• We are caring and compassionate, actively looking out for one another and supporting workloads where we can. 
• We support and understand each other’s priorities. 
• We are friendly and inclusive of everyone we come into contact with. 
• We maintain a professional attitude, fostering a culture of openness and actively encouraging constructive feedback among ourselves. 
• We are ambitious and hardworking and celebrate one another’s achievements.

Terms & Conditions and Employee Benefits

Conditions, including but not limited to the following:

• Checks: The appointment is subject to satisfactory references, DBS check and a probationary period of six months. 
• Salary:  £28,840 - £32,917 per annum, pro-rata depending on experience. Salaries are reviewed annually, at the discretion of the Trustees, where the budget allows, with any increases effective from April. 
• Pension: There is a group personal pension scheme that you are entitled to participate in, subject to the rules of the scheme.  You will be automatically enrolled into the scheme, however there is the option to opt out.  The employer’s contribution is 5 per cent while the employee’s contribution is 4 per cent of the pensionable salary. 
• Death in Service Provision (once successfully passed probation)
• Work base: Jessie May office and throughout the Jessie May service area.
• Holiday entitlement: Annual leave is 27 days pro rate, plus bank holidays.  Some annual leave is pre-allocated to cover some of the time between Christmas and New Year when the office is closed. This amount increases with service.
• Employee Assistance Programme
• Team Away Days and Social Events 
• Free on-site parking (if available)
• Free office refreshments 

Closing date: Monday 1st September
Interview date: Wednesday 11th September 
Interview location: Jessie May, 35 Old School House, The Kingswood Estate, Britannia Road, Kingswood, Bristol, BS15 8DB.
As part of our commitment to being a Disability Confident Employer, we guarantee an interview to anyone who identifies as disabled (as defined by the Equalities Act 2010) that meets the essential criteria set out in the person specification.

Interest? 
If you would like to find out more information about this role, please scroll down to download our job pack. To complete your application, simply click the apply button to be taken to our application form - here you will just need to complete and submit this form, and also send your CV as instructed on the form to the given email address. 

No agencies please. 

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact Mhairi (details on our jobs page).

What you’ll do

As Finance Executive, you’ll play a key role in keeping our day-to-day finance operations running smoothly; from processing transactions and performing reconciliations, to ensuring our partners are billed correctly and pay on time. You'll be a key point of contact for finance queries across the business, and your work will be essential to maintaining accurate records and enabling wider decision-making. You'll also play an important role in driving process improvements, and support the team by analysing data and producing insightful reports that inform decision making.

This is a varied role where you’ll get exposure to lots of different areas within the finance function of a SaaS company. It’s perfect if you’re keen to explore your interests and gain a solid grounding across multiple aspects of finance.

• Record, process and reconcile transactions for the company using platforms like Spendesk and Xero, and ensure transactions are accurately recorded and categorised. 
• Manage our finance email inbox, responding to queries from schools, universities and employers. 
• Manage our accounts receivable processes, keeping track of overdue invoices, chasing partners for payment and recording received payments. 
• Support our sales teams with general finance related queries and keeping their partner records up to date on Salesforce (our CRM system).
• Improve, streamline and automate processes within the finance function. 
• Get involved with projects such as:
  • Setting up a simple way to keep track of the subscriptions we pay for, and make sure we’re getting good value from them.
  • Finding solutions to increase the number of invoices paid on time.
  • Creating useful reports and dashboards on Salesforce to aid decision making. 
• Support the Finance Lead to:
  • Prepare the payroll for our accountants (including commission calculations) and manage associated schemes (e.g. pension contributions).
  • Manage our accounts payable processes, making and recording payments. 
  • Work on forecasting and variance analysis to support business planning.
  • Check through our quarterly VAT return.
  • Manage the banking for our much smaller Hong Kong and US companies.
• Support the Head of Finance (your line manager) to:
  • Create the annual budget.
  • Support on ad-hoc projects and data analysis requests.

Who we’re looking for

You’ve got some experience in a finance or operations role, or you can demonstrate that you’ve built the relevant skills in another setting and are ready to learn more.

• You’re organised and methodical, with strong attention to detail that helps keep things running smoothly and accurately.
• You enjoy solving problems and thinking critically about how things can be improved, streamlined or automated.
• You’re quick to learn new systems and tools, you might not have used platforms like Xero or Salesforce before, but you’re keen to get stuck in.
• You take ownership of your work, following through on tasks and making sure nothing falls through the cracks.
• You’re proactive and hands-on, excited to go beyond your core responsibilities to improve how we work and help make it a success.
• Being a proficient user of Microsoft Excel (formulas, pivot table, x-lookup) is a bonus.
• Having an educational background in Finance, Accounting or a Business related discipline is desirable, but not essential. 

Working together

We’re a small but mighty team of 3 within Finance (this role included). You’ll be line managed by the Head of Finance and will be working very closely with our Finance Lead too. You’ll also have regular contact with most people across the Unifrog, especially our partner-facing teams and the People team. You’ll also be liaising with our external accountants who take lead with the financial accounting and payroll side of things. 

Key benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• £33,000 - £36,000 per year, depending on experience (Grade B).
• This position is advertised as Finance Executive, though internally it will be referred to as Finance Coordinator to better align with Unifrog job titles. 
• Work remotely, or flexibly in our London or Edinburgh office.
• 28 days paid holiday per year (plus bank holidays).
• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• Start date: as soon as possible, though we will be flexible for the right candidates.
• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
• We can only consider candidates who have the right to work in the UK.

Application process
Deadline: 10:00am (BST) on Monday 1st September 2025. 

Stage 1: Application form (~1 hour) 

Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
• ii. Describe a time when you identified an opportunity to improve something in your team or organisation. What steps did you take, and what was the outcome? (250 words)
• iii. Our Finance team is looking to reduce the number of late payments from our partner schools. What kind of information would you want to understand the issue, and what steps might you suggest to help improve the situation? (250 words)

Stage 2: Phone interview (15 minutes) 

• The next stage of the application process will be a short phone interview. 

Stage 3: Video call interview and task (1 hour 20 mins) 

• In-tray exercise (20 minutes)
• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (60 mins).

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th September 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Finance & Administration Support Officer - Part-time 4-days per week, London office based - Initial 3-month temp.

The Opportunity
Our client, a not-for-profit organisation, is seeking a Finance & Administration Support Officer to provide essential financial and administrative support. This role is ideal for someone with experience in finance administration who is highly organised, detail-oriented, and motivated to contribute to a purpose-driven environment.

Key Responsibilities

• Processing payments, invoices, and receipts.

• Maintaining accurate financial records and account statements.

• Recording donations and assisting with income allocations.

• Inputting data and carrying out compliance checks.

• Supporting general office administration, including phones and post.

The Candidate

• Previous experience in finance administration or a similar role.

• Knowledge of payment processing, banking, or financial monitoring systems.

• Strong organisational skills and attention to detail.

• Numerate, with the ability to identify discrepancies.

• Confident communicator with solid IT skills (Microsoft Office/Google Workspace).

Why Apply?
This is a fantastic opportunity to join a growing not-for-profit where you will play a key role in supporting day-to-day operations. The role offers the chance to develop your skills in finance and administration while contributing to meaningful projects.

If you have the above skills and experience and are immediately available, please apply online today!

Head of Group FP&A: £80,000 - £93,000 + Enhanced Benefits | London | Hybrid Working

For a large, global organisation, we are recruiting a Head of Group FP&A. Leading a team of 4, the Head of Group FP&A sits at the heart of Group and Global Finance, and leads Group MI, Reporting, Planning and Forecasting across the organisation. The role oversees cash and balance sheet forecasting for the Group and Subsidiaries and ensures insightful reporting to external stakeholders. Liaising with the Shared Service Centre, Centres of Excellence, and Regional finance teams, this role will shape and embed the implementation of new planning and reporting tools, and will work with the business to create best-in-class FP&A processes during a time of substantial change and transformation. The Head of Group FP&A will shape and embed a unified finance culture and service model and will deliver a new planning tool (Anaplan) as part of the Finance Transformation Programme across the UK, International Regions and Global Strategic Business Units, partnering with Regional FDs and Business Directors.

Main Duties:

• Provide first-class Group FP&A and MI reporting service globally and regionally, for all strategic business units
• Ensure all Group FP&A processes meet the organisation's strategy, objectives and TOM
• Drive continuous improvement using technology to achieve best practice in Group FP&A
• Provide high-quality, insightful MI for the Group, making improvements as needed
• Develop and improve balance sheet and cash forecasting for the Group to meet external stakeholder requirements and develop Group forecasting of income and expenditure and cash for all subsidiaries
• Support Treasury in the forecasting of trapped and restricted cash forecasts
• Support leadership in coordinating and delivering Long Term Finance Planning, 5yr financial plans (3-statements)
• Develop strong relationships with stakeholders in the UK and globally including the SSC, Centres of Excellence and MSP
• Drive the development of a more effective financial planning and forecasting process and lead the implementation of Anaplan, working with the business to increase the effectiveness of the FP&A process in the UK and globally
• Drive a step change in cash and balance sheet forecasting at Group and Entity level
• Drive the implementation of Global FP&A processes and Reporting Tools

Person Specification:

• CCAB Qualified with proven experience delivering and managing in similar FP&A roles
• Strong commercial experience gained in a complex global matrix-managed organisation
• Experience leading teams in organisations undergoing change and driving for growth
• Experience with the appraisal of investment projects
• Experience with implementing new and enhanced financial reporting and MI tools
• Shared Services (SSC) experience
• Development and optimisation of SAP accounting and planning applications i.e., Anaplan

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Who we are

ARTICLE 19 is an international think–do organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices.

Together with our partners, we:

• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.

• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.

• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.

For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.

Explore our impact since 1987

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Your contribution to the team 

Your role as Project MEL and Grants Officer will be critical in achieving the goals of the Projects Team to deliver high-quality support in monitoring, evaluation and learning (MEL), project and grant management to colleagues across the organisation. You will support the Senior Monitoring, Evaluation and Learning Officer to roll-out innovative approaches to how the organisation captures impact, shares success stories and learns from one another. You will support colleagues to understand compliance requirement of grants and to identify, assess and realign projects to ensure delivery against these requirements and project objectives. You will play a vital role to ensure the uptake and usability of our organisational grants and project management platform called PEBI (Project Ecosystem for Business Intelligence).

What you can expect in a typical day

KEY RESPONSIBILITIES:

​

Support project and organisational MEL 50%
• Support colleagues to design log frames, indicators and results framework for projects and how to align them with global indicators;
• Support colleagues to develop, improve and contextualise data collection and reporting tools and methodologies; 
• Participate in project start-up meetings and support colleagues to develop project M&E plans; 
• Plan and conduct internal reviews of key projects to support organisational learning and improvement of future projects; 
• Review data and information gathered either through systems (such as PEBI) or processes (such as Annual Reflection Process, cross-organisational meetings etc) to provide feedback to colleagues and feed into organisational learning; 
• Support the delivery of key learning and impact reporting products such as annual reports, internal review reports, quarterly management/progress reports; 
• Keep up to date with best practices in regards to MEL in order to provide recommendations on how organisational MEL systems and processes can be improved. 
 

Management of project management system (PEBI) 25%

 • Support PEBI champions to motivate their users to regularly update data in the system PEBI, enabling and facilitating the optimal use of the platform;
• Provide initial technical support to champions on issues with the system, in consultation with the Projects Team and escalate as necessary;
• Help to identify ways the system can be continuously improved and fully used;
• Maintain the user guide to PEBI and train new champions or support champions to onboard new users;
• Be the administrative lead for the system maintaining user access within the organisation and liaise with external consultants;
• Coordinate and lead regular meetings with champions across the network to update, discuss issues and best practice and share lessons learned;

 ​

Support contract management and project management function 20%

• Provide support to teams with regards to donor or other stakeholders contract management for the implementation of projects; 
• Review and maintain an up-to-date centralised grants filing system; 
• Where necessary, support colleagues to review and amend project documents such as plans and contracts to ensure delivery against project objectives and donor requirements; 

​

Team support 5%
• Ensure the organisation is aware of what the projects team are working on, leading on drafting internal communications and coordinating check-ins with other teams to have a steady flow of information; 
• Undertake other tasks as are appropriate to the nature and scope of the post. 

​

What you will bring to the role

Knowledge and Skills:

Essential
• Full understanding of grant management, project implementation tools and procedures; 
• Project MEL including designing MEL plan, data collection tools and indicators; 
• Excellent inter-personal skills and ability to relate with diverse people from different cultures; 
• Strong organisation, time management, communication and coordination skills; 
• Flexibility to work in a dynamic environment and to multi-task, across different time zones; 
• Strong Excel skills and numeracy and budgeting skills;
• Attention to detail; 
• Excellent computer skills, particularly MS Office package (Word, Outlook, Powerpoint) and some experience of using information management systems and databases;
• Ability to communicate effectively in English with outstanding writing skills; 
• Approachable, flexible and supportive; 
• Able to work well under pressure and meet multiple deadlines. 

​

Desirable
• Knowledge of human rights and/or key freedom of expression issues; 
• Experience of working in countries/regions where ARTICLE 19 works; 
• Develop innovative and creative proposal presentations/templates to increase our likelihood of winning proposals;

• Language skills in at least one of the other ARTICLE 19’s languages, i.e. French, Spanish, Portuguese, or Dutch. 

Experience:
Essential
• Relevant experience in supporting a team; 
• Experience working with donors, particularly EC, DRL, SIDA; 
• At least 2 years of work experience in project support functions including donor compliance, project management and MEL. 

​

​Desirable
• Experience of working in an international organisation; 
• Experience of cross-team and long-distance working; 
• 2 years experience in working on an online project management system; 
• Experience with Microsoft Project, Microsoft Plan or Microsoft Tasks. 

Other:

• Demonstrates commitment to high performance and holds self, team members and others to account; 
• Inspires genuine enthusiasm and passion in others; 
• Help facilitate a high level of collaboration between multiple stakeholders; 
• Fluency in English

​

Application deadline: 7th September 2025

​

Our Reward Package

• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days, and a 4.5 day working week.

Our Culture

We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.

Our commitment as an equal opportunities employer

Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.

​

Our Values

Integrity
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.

Transparency
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.

Collaboration
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.

Diversity
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.

Accountability
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.

Tenacity
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.

Innovation
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect.

The West Midlands Synod of the United Reformed Church (based in Yardley), is looking for an individual to provide technical expertise on buildings and property in support of Synod Officers, members of Synod Committees and local churches.

The successful candidate will be working to a wide brief and is expected to undertake a range of duties including, but not limited to, advising and initiating action on property issues in local churches, overseeing quinquennial inspections and manse inspections, and providing advice on property-related matters to Synod Committees.

We are looking for someone who:

• has experience of property matters either through extensive operational management or through the practice of a relevant profession, while holding appropriate qualifications at higher or professional level
• has some knowledge of charity procedures
• is a team player and is used to working collaboratively
• possesses effective oral and written communication skills
• possesses sound IT skills
• has a willingness to work within the Christian ethos of the United Reformed Church
• can work flexibly with some evening and weekend work

In return we can offer a friendly, supportive and flexible working environment, five weeks’ annual leave and a contributory pension scheme.

We do not accept CVs and require candidates to fill in an application form to ensure we consider each person on equal terms. We follow United Reformed Church Safer Recruitment Policy and Practice.

Closing date for applications: 9am on Monday 8 September 2025. Interviews will be held in the week beginning 15 September 2025.

The City of Winchester Trust is Winchester’s civic society and is a registered charity. It is dedicated to ensuring that Winchester is a vibrant and desirable place to live, work, study and visit. It has approximately 500 members.

The Trust is seeking an Operations and Administrative Officer to support the smooth running of the Trust. The successful candidate will work an average of 12 hours per week, comprising two approximately five-hour days in the office (Mondays and Wednesdays) with the remaining time either in the office or working from home. Occasional evening work attending meetings and events is required. The post is the only paid role at the Trust.

General

• Be responsible for maintaining the Trust’s administration, including an effective filing system and record keeping.

• Produce and distribute agendas and attend meetings. Produce and circulate minutes of the meetings and ensure agreed actions are implemented.

• Assist with projects and other activities as required.

• Manage time effectively and keep timesheets of work.

• Liaise with and manage membership of other organisations as required.

Communications

• Manage effectively the Trust’s post, email, website and social media.

• Write articles for the Trust’s newsletter, website, Mailchimp updates and social media (desirable but not essential).

• Manage member communications through phone, email, Mailchimp updates and the printed quarterly newsletter.

• Supervise the management and use of the Trust’s archives.

Membership

• Maintain and manage membership records digitally via MS Access database, in hard copy and via email lists. Maintain strict confidentiality of all membership records, both electronic and paper.

• Register new members and send welcome pack.

• Manage membership subscriptions via GoCardless (direct debits), standing orders and cheques.

• Develop and maintain a familiarity with the membership database, and provide advice to the Trustees on available skills and volunteers. 

• Maintain excellent relationships with the membership. Act as the initial contact point for members. This involves answering queries, sending out information, etc.

• Maintain Gift Aid paper and digital records.

• Assist with the administration of members’ events.

Events

• Assist with events as required. This includes helping to organise events, booking venues and generating publicity for events.

Financial

• Deal with all incoming invoices.

• Record and pay in to the Trust’s bank account all monies received at the office.

• Assist the Hon Treasurer as required on budget and year end accounts preparation and the Gift Aid return.

• Calculate salaries using HMRC Basic PAYE Tools software; maintain PAYE records and arrange for payment of monies due to HMRC.

• Submit Charity Commission and Companies House annual returns.

• Use SumUp card reader and app to take payments as required.

Newsletter (desirable)

Chair the Trust’s editorial board and edit and produce the Trust’s printed quarterly newsletter TrustNews using Microsoft Publisher or other desktop publishing software, in liaison with the editorial board. This includes:

• Writing articles as required.

• Ensuring that articles are written as agreed and to deadline, preparing page layouts and sourcing pictures and illustrations.

• Liaising with the printer, printing envelopes, buying postage, organising volunteers to help with the mailing.

Property administration

Two flats

• Liaise with the letting agencies as their first point of contact on tenancies and property maintenance.

• Work with the letting agencies to find appropriate tenants and organise internal approval of shorthold and periodic tenancy agreements.

• Organise approval of property repair and maintenance requirements.

Office

• Liaise with Trustees to ensure that the Trust complies with legislation on fire safety. Act as the official fire warden.

• Liaise with Trustees on any issues relating to the office, including approval of funds for repairs and maintenance.

• Manage the Trust’s maintenance contract on the intruder alarm, fire alarm and fire extinguishers.

• Work with the Hon Treasurer annually to negotiate and agree the Trust’s insurance policy.

• Maintain stocks of required supplies including stationery, computer consumables, cleaning and hygiene materials, refreshments.

• Arrange and supervise office cleaning and gardening.

• Manage existing electricity, water and broadband contracts and negotiate new contracts at the end of the contract periods, ensuring the best deal for the Trust.

Person specification

• Excellent communication skills.

• Excellent computer skills using Microsoft Office applications (Outlook, Word, Access, Excel, Publisher, Powerpoint) and other appropriate applications such as desktop publishing software.

• Excellent written and spoken English.

• Competent in website design and management, with knowledge of Squarespace software preferred.

• Experience of social media platforms.

• Strong administrative and organisational skills.

• Ability to work effectively as part of a team.

• Ability to self-motivate and work alone and manage own time efficiently and effectively.

• Ability to develop and maintain friendly and professional relationships.

• Ability to represent the Trust in a positive and professional way at all times.

• An interest in the city of Winchester and planning is advantageous.