Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we embark on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.

Working closely with the Services Manager, the post holder will provide first class administration support for the Community Services Team in and around Nottingham.

The ideal candidate will need to have a person-centred approach with outstanding organisational skills. The successful candidate will be able to demonstrate a kind, welcoming, responsive approach, with the ability to have active listening skills.

Independent Age is passionate about connecting people, places and services together to combat loneliness. We are looking for community focused individuals with a real desire to make a difference.

The ideal candidate will have experience or knowledge in the following:

• Working with community partners
• Clearly describing a broad range of services available to people who use services
• Dealing with general enquiries either face to face or telephone.
• Signposting to a range of internal or external agencies and services
• Supporting colleagues with events and activities
• Managing electronic diaries
• Microsoft Office
• CRM systems such as Salesforce
• Video calling such as Zoom and Microsoft Teams
• A full driving license would be an advantage

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme.

This role is home based in Nottingham with potential to become office based in the Nottingham region.

We are passionate about equality, diversity and inclusion and creating an environment where we can ALL be ourselves

Independent Age is committed to safeguarding and this role will require a Standard DBS certificate.

Interview will be held on: Wednesday 2 and Thursday 3 June

To apply, please visit our website to submit a covering letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with a CV.

Greater Manchester Rape Crisis (GMRC) has been providing information and counselling to women over 18 who have experienced rape or sexual abuse for over 40 years.

Greater Manchester Rape Crisis is looking for a part time administrative officer to join our friendly team to support us with our administration generally, our data management and day to day running of the Centre.

We want someone who is organised, IT confident and who can deal sensitively with women contacting our office or using the Centre. Training will be provided on our data management system.

The post is for 21 hours per week by arrangement and is based in the Centre.

The post is initially for one year but may be extended subject to funding.

Annual salary is £12,600 per year

The closing date for applications is 5 p.m. 11th of June 2021

CV’s will not be accepted and no agencies please.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Recruiting for 2 Support Workers to join our Homelessness and Complex Needs Service in Westminster!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:
The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. Support is delivered by a team of Support Workers, Specialist Support Workers and Night Support Workers.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities and the service provides good work experience for psychology or social worker graduates. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

The ideal candidate will have good knowledge and understanding of homelessness and demonstrate the ability to manage a complex group with dynamic needs. We are looking for someone who is energetic, enthusiastic, non-judgemental, a team player, thrives on working under pressure, providing effective crisis intervention, able to assess the needs and risks of clients, demonstrate good problem solving skills, and can demonstrate excellent networking and partnerships. They will have excellent communication skills (both verbal and written) and will be good at using their own initiative. The post holder will receive regular supervision and casework management sessions and monthly reflective practice sessions.

Key Responsibilities:
- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/ Manager
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users
- To induct new clients in line with the service policy
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- Advising service-users on benefits and financial difficulties
- Conducting face to face interviews and assessments to assess service-users suitability for the service
- Supporting service-users to set personalised goals in the form of a support plan
- Ensuring ongoing assessment and management of risk assessments with service-users
- Involving service-users in the development, design and delivery of the service
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date
- Conducting Health & Safety checks
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let
- To ensure that rental income is maximised by filling voids promptly and in line with the service's policy
- To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Adhere to Look Ahead's Policies and Procedures

Essential:
- Managing complex and difficult situations in relation to people
-Personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing appropriate services for their needs

Desirable:
An understanding of:
- Offending behaviours
- Substance misuse and addiction
- Mental health issues

For the full job description, please visit the Look Ahead wesbite.

Be part of something special by joining us as a Carer Support Worker. Help those who care in their own homes to have an opportunity for all-important time to look after themselves so they can keep caring for longer.

As a Carer Support Worker, we can offer you up to £12.80 per hour and a permanent contract for a minimum of 20 hours per week.

You will work with a wide range of people, including children, with varied and different care needs. This might include but not be limited to physical disability, a learning disability, life limiting illness including cancer or other medical conditions, like Dementia or Parkinson’s. Our colleagues enjoy working as a team with people from different cultures and backgrounds.

We are an equal opportunities employer, committed to safeguarding and the welfare of our clients. We expect all staff and volunteers to share this commitment. Full training will be provided with opportunities for personal development and career progression. 

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently seeking a highly motivated and efficient Administrator to join our friendly team in Droylsden, Tameside.

You will be based at the Droylsden office for our Tameside Living Well at Home Service. This service enables people to live as independently as possible in their own homes and enjoy being a part of their local community. We are looking for someone to provide an efficient and responsive front of house service for our support staff, service users and visitors, including external agencies and professionals. This is a busy service, and as the administrator, you’ll be the initial point of contact for our service users, families and external agencies. You will work with the Registered Manager to coordinator service rotas and you’ll cover outstanding shifts by contacting our pool of bank workers.

Administrator duties include:

• Receiving calls, responding to queries, monitoring emails and passing on messages in a prompt manner,

• Liaising with our Head Office departments; especially our Recruitment, Training, Payroll and IT departments, to ensure that the service runs smoothly,

• Producing reports and maintaining files and records, to ensure that the registered office is well organised and that information is stored securely but available to staff who require it.

This role calls for someone with a positive, can-do attitude, good communication and organisational skills and the ability to accurately input data onto databases/IT systems. You’ll also need to demonstrate excellent customer service skills. Paid or voluntary experience within an administrator role or busy office environment is essential for this role.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• A one-off bonus of £100 (subject to tax and national insurance deductions) upon successful completion of probationary period.

Citizens Advice Mid-North Yorkshire is looking for an organised and enthusiastic individual to join our advice team and make a real difference to their community. The role will be based in our Selby town centre office.

The debt admin worker role involves providing administrative support to the debt caseworkers, debt team supervisor and other specialist advice caseworkers. You will learn about all aspects of our service, deal with enquiries from clients and third parties, prepare letters as instructed, assist with charitable grants applications and ensure all case recording and monitoring systems are kept up to date.

The successful applicants will have a positive attitude and desire to learn, excellent IT skills, and be confident communicating by phone, email and in person. You will need to have the ability to work on your own initiative and as part of a team.

We at Lifelong Family Links work with special educational needs and Disabilities (SEND) in the borough of Lambeth. LFL provides targeted and specialist services such as after-school activities, Saturday clubs, holiday playschemes, life skills, and trips and outings. We are looking for a friendly, can-do person to support the work of London-based front-line workers, senior managers, and the Managing Director.

 We are looking for the right candidate who can take minutes, work flexibly, be quick thinking, able to work with parents and carers, and have a pleasant energetic outlook.

The right candidate will also be responsible for the bookings, making sure registers are accurate and all the needs are met for our projects to function.

We can provide a comprehensive salary structure and training for the right person.

1 year contact extendable depending on funding.

Hours:

37 per week (full time) including occasional evenings and weekends as required 

Or two people to job share

England, United Kingdom 

£22,000 - £24,000 per year

Full-time

Home-Start Family Support Worker
Location: Ottershaw, Runnymede, KT16
Hours: 20 hours a week - to be worked over 3 or 4 days (to include a Friday morning)
Salary: £22,809 - £25,608 FTE per annum (NJC scale point 12 - 18)
Contract: 2 Year Fixed Contract

Home-Start Runnymede & Woking is a charity committed to promoting the welfare of families with at least one child under the age of 5 in the boroughs of Woking and Runnymede

We provide one-to-one home-based support to parents and their under-5s. We also provide group sessions to support play, parenting, early learning and mental well-being. We aim to empower families, prevent family crisis and breakdown, help parents to grow in confidence, and to strengthen their relationships with their children and in the wider community.

Come and join our growing team to support local families in need. You will work as part of a small, friendly team to deliver immediate support and practical help on a short term basis to vulnerable families in their own home and the local community.  In addition, you will help lead groups and parenting courses.

You will work closely with other staff in the planning and delivery of individual and group support to families.  You will manage a small caseload of families with a variety of needs and will liaise with referrers and local partners.

We want to hear from you if you have:

• Parenting experience and an understanding of families’ needs
• Experience of supporting children and families
• Experience of working with children with additional needs
• Experience of delivering support to parents through groups and courses, ideally Parenting Puzzle
• Knowledge of safeguarding procedures
• The ability to work using your own initiative and in a small team
• Good communication and networking skills
• Experience of using IT systems

A car driver with use of a car is essential (expenses will be paid)

A DBS check at enhanced level will be required to be undertaken.

Closing date: Monday 31st May 2021 (11.59pm)
Interview date: Monday 7th  June 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION

Please read the person specification and job description in 'additional documents' below for details and relate to the person specification in your application.

Home-Start Runnymede and Woking is committed to equality and diversity and to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Please note CVs will not be accepted.
​No agencies please.

Registered Charity No. 1128932 
Registered in England and Wales No 5618486

We are looking for a new Office Administrator to join our team.

We are in search of a committed and organised individual to join Merton Centre for Independent Living as an Office Administrator.

Merton Centre for Independent Living is a values-based, user-led organisation which supports Deaf and Disabled People in the London Borough of Merton to live independently, challenge discrimination and achieve change locally.

You will be joining our team to provide administrative support to the organisation, as well as board of trustees. This role is key to ensuring that the organisation runs smoothly and that we achieve our aims.

We welcome applications from those that are passionate about the rights of Deaf and Disabled people and are willing to learn and develop your skills, knowledge and practice.

Merton CIL is committed to equality, diversity and reflecting the communities we serve. We particularly welcome applications from individuals from Black, Asian and Minority Ethnic communities.

This post is for 13-16 hours per week for 6 months, with the possibility of extension, dependent on funding. Starting salary is £20,144 pro rata.

Closing date for applications: 9:00am on 10th May 2021.

Interviews will take on either 13th, 14th, 17th or 18th May via Zoom.

Candidates invited to interview will be informed by 5pm on Tuesday 11th May 2021.

Start date: 24th May 2021 or as soon as possible thereafter.

If you require additional support completing this application due to an access need, or if you would like further information about the role or the application process, please get in touch.

Job Title: Support and Development Worker (North East) 

Department: England SDW Service Team 

Reports to: England SDW Service Manager 

Salary: £25,930 pro rata (dependent on experience)  

Hours: 21 hours (3 days 9-5 during Monday to Friday) 

Location: Home based (commutable across Northumberland, Tyne & Wear, County Durham, Teesside, Cumbria) 

Purpose of Job 

To deliver a high quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members affected by the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

Core role 

To provide information to individuals, families and carers affected by Spina Bifida and/or Hydrocephalus including hard to reach communities living within the area. 

To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their care and independence through a variety of methods. This will include attending specialist clinics in the area to engage with them. 

To refer individual members and/or their families/carers to the most appropriate source of expertise and support in Shine’s Health team and other designated leads within the organisation, or signpost to external agencies as appropriate. 

To develop age-specific groups and peer support networks which will provide opportunities for people with Spina Bifida and/or Hydrocephalus to connect and interact, enabling social opportunities and to share experiences, support and learn from each other. 

To work with and develop opportunities for Shine volunteers. 

To contribute to the delivery of regional and national programme of events to Shine’s membership, based on identified need and interests, geographical location and age. (Due to Covid 19 restrictions, for the foreseeable future, these are taking the form of online social groups, zooms and facebook live information & advice sessions) 

To provide information to professionals working with those individuals and families affected by Spina Bifida and/or Hydrocephalus. 

To raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events. 

To actively promote membership of Shine to people with the relevant conditions. 

To keep clear and accurate records for monitoring and evaluation using our Charity Log System. 

To work with service, fundraising, marketing, trust and grants colleagues and Shine’s membership to identify and seize potential fundraising opportunities for long-term sustainability of the work. 

To prepare and keep up to date a directory of relevant contacts across the area and to share relevant information with colleagues. 

To undertake administrative duties as required of the role. 

Any other duties in line with the job role. 

Essential criteria 

• Ability to travel across the designated areas 

• Flexible working hours, this may include some weekends 

• Ability to work from home 

• The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling across the area and Region to be part of the wider dispersed team. 

• Full Enhanced DBS checks and referencing will be completed 

Experience and qualifications – essential 

• At least two years’ recent experience of delivering support and advice services 

• Experience of working with people of all ages with disabilities 

• At least two years’ experience of advising on one or more of the following: 

Health and wellbeing; independence; benefits; education and learning; employment; developing friendships and social skills; reducing isolation 

• Experience of developing and delivering opportunities to enable and empower people with disabilities to achieve their goals towards independence. 

Experience and Qualifications – desirable 

• Hold a qualification in a health, nursing, social care or disability related field 

• Experience of working in the third sector in a paid or unpaid capacity 

Knowledge, skills and abilities – essential 

• Understanding of spina bifida and hydrocephalus and of the issues and challenges faced by people living with these conditions 

• Ability to work with people individually and to facilitate and run group activities and events 

• Excellent communication skills both verbally and written 

• IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and use of databases 

• A non-judgemental approach to working with people 

Knowledge, skills and abilities – desirable 

• Understanding of the role peer support plays in enhancing services and support to members 

• An awareness and understanding of how to use social media and its effectiveness in reducing social isolation 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

Closing date: 01/06/2021 at 9am 

Interviews (by Zoom): week commencing 07/06/2021

Clinical Administrator

Full time- 35hours

Remote base/ Home working with occasional travel, UK

Salary: £17,763 - £22,330  

Permanent

GamCare is the UK’s leading charity working with those affected by gambling related harm. We run the National Gambling Helpline and deliver treatment to those affected. Alongside GamCare’s treatment services, we run training and accreditation for the UK gambling industry to raise standards and make gambling safer for everyone.

GamCare is seeking a dynamic and self-motivated administrator to support its Treatment Services within the Clinical Directorate. You will be joining a passionate and friendly team at a growing charity making an important difference to the lives of people who have been affected by gambling problems.

You will have experience of supporting teams with a range of tasks from organising and minuting key meetings through to being the first point of contact for new clients booking appointments. You will have strong interpersonal skills, liaising effectively with team members to identify and prioritise their needs. You will be self-motivated, able to identify gaps in systems and processes to make them more efficient and supporting the smooth running of the team.  You will have excellent IT skills and be familiar with Microsoft packages.

Due to the geographical spread of the services you will be supporting, this post will be predominantly home based, but with an expectation for occasional travel into a local office base and/ or London Head Office

If you think you have the skills and experience for this role, we would be delighted to hear from you.

Please note, the applicant must be free of any addiction, excluding nicotine, for at least 24 months.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please go onto the GamCare website and complete the application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Administrator>

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Fern Hensley (Senior Services Manager)

Application forms forwarded to this email will not be accepted.

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 9am 19th May

Interviews are scheduled to take place via video conference calling

Supporter Care Administrator

We are delighted to be working with a great disability charity who are looking for a Supporter Care Administrator to join their Supporter Marketing and Fundraising team on a permanent basis.

As part of your role, you will be the first point of contact for a range of requests and enquiries. You will need to provide outstanding supporter care to donors and supporters, and ensure that records are accurately maintained.

The successful candidate will need:

• Proven experience dealing with complaints and providing a high level of customer service
• Proven experience working in an administrative or similar position
• Excellent time-management and organisational skills, with the ability to meet deadlines
• Excellent communication skills, with friendly and professional phone etiquette

Closing Date: 25/05/2021
Salary: circa £20,000-£23,000. Possibly negotiable

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation, c31% of our staff identify as BME, c12% as LGBT+. We span the generations with c11% of staff being aged 18-24 and c25% aged 55-64. And, c11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

Referrals Line Administrator – 1 role available

The post holder will be responsible for supporting the referral line worker while carrying out all associated administrative task on the referral line, helping the group work co-ordinator through group attendee’s recruitment process and in absence of the referral line worker signposting enquiries, taking referrals, completing risk assessments and distributing information.  The referral line contact will be via phone and email. The post holder will be expected to work within PTMWA policies and uphold the values of the organisation.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £18 434.00 per annum

Duration: Permanent subject to availability of funding

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

Closing Date:         13 June2021 at Midnight on website

Salary: £24720.00 per annum

Location:South Wimbledon but may be required to work across other sites.

Contract:  Permanent

Hours:                      37.5 hours per week working Monday to Friday

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

Evolve Housing + Support is a leading homelessness charity working across London. We currently work across 12 London boroughs to provide supported housing and a range of support services.

This is an opportunity to work in a busy Facilities Team to ensure that Evolve services are safe and secure for those who live, work or access support in them.

The successful candidate will be someone who is able to provide administration of the Facilities service so that staff and customers receive a responsive and prompt service that is effective and value for money.

About You

You will need to be an organised person able to respond to changing priorities and timeframes. You will need to be literate and numerate to a good standard in order to manage information and IT systems in a busy work environment. You should be approachable and able to communicate effectively with colleagues and customers.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.