Administrator Support And Data Analyst Jobs
An exciting opportunity has arisen for a Business Systems Lead to join our People Team. This role will require the successful candidate to play a key role in the development, implementation and maintenance of The Children’s Trust’s business systems, including the Access suite of products and the IRAR incident reporting system. You will oversee the variety of day-to-day administrative systems functions, associated with the collection, retrieval, accessibility, and use of all business systems, whilst ensuring data integrity and security. You will work with business systems owners to determine requirements for maintenance of Access Systems and any systems changes and project manage development plans for existing systems
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
• Act as a trusted, technical specialist for our business systems, by developing a comprehensive and rigorous knowledge-base of the software architecture, whilst overseeing its maintenance and ensuring the department (and by extension, the organisation) benefits from its full capabilities.
• Ensure that processes are automated (as far as reasonably practicable) and that business systems are fit for purpose, with technical requirements delivered in a timely manner.
• Ensure that technical and procedural processes are in place to guarantee data quality and integrity, by utilising single sources of truth and streamlining database queries.
• Develop and maintain an in-depth and up-to-date knowledge of both regulatory requirements and daily operational practices, to ensure effective, efficient and compliant business systems.
• Manage and maintain day-to-day management of the business systems and the data held within them, working with the Business System Administrator and the system superusers.
• Act as the primary liaison between business system vendors and The Children’s Trust; regularly liaising to ensure continued development (in order to meet organisational needs) and utilise/attend relevant user groups and forums, to remain up-to-date with system developments.
• Identify, develop and implement any required staff training/coaching, through the delivery of training sessions/workshops and the production of any necessary training manuals/resources, to increase staff’s technical skillset and ensure that they are able to support the required technologies.
• Proactively liaise and communicate with departments across the organisation, to ensure that constructive feedback is received, and information needs are met in a timely manner.
• Develop and review policies and procedures impacted by the implementation of any new system developments.
• Liaise with internal stakeholders and external venders to ensure the requirements of the business system owners are being met
• Raise issues on behalf of business system owners and users and work with external providers to ensure issues are resolved.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Closing Date: Friday 25th August
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
NHS Covid Pass
The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The Children's Trust is the UK's leading charity for children with brain injury. We deliver rehavilitation, educatioin and community se...
Read moreThe client requests no contact from agencies or media sales.
What we do
For one in two of us, cancer will change everything
When it does, so can we.
Weston Park Cancer Charity is here to face cancer with you. Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step.
What you do
Main purpose of post
This role will lead on the development and implementation of an integrated data strategy for the charity, working collaboratively with all departments to understand their data needs and supporting the use of data to improve performance and maximise our impact.
As a Data Analyst, you will be responsible for ensuring the accuracy and integrity of our data systems and processes, as well as extracting key insights and identifying trends to inform decision-making and drive organisational growth.
You will provide our teams with insightful reporting and data analytics using internal and external data across marketing, donor and operational activity, to optimise our fundraising activity and increase income.
This role is integral to ensuring there is consistency in the way the charity collects and processes data and will be the first point of contact for advice and guidance for data issues. You will be responsible for developing a training programme to support database users to become competent day-to-day users and will deliver further training on specific aspects of the data management systems when required.
Your work will be a mix of direct support to our fundraising and delivery teams, improving and adapting our CRMs and data management systems, leading on improvement projects, and producing high quality analytics to demonstrate impact and support strategic planning.
Key Responsibilities
Database Management & Information Governance
· Undertake the role of Systems Administrator for the charity CRMs and data management systems, responsible for global updates and high-level administration functions.
· Manage and maintain the Fundraising Team CRM system (currently Raisers Edge) and the Services Team CRM (currently File Maker Pro) to ensure they are a reliable source of supporter and patient data.
· Liaise with the CRM developers to stay abreast of software developments and attend training sessions to be updated on best practise for its use.
· Work with CRM users to ensure data management best practice is being adhered to and provide support and guidance when required.
· Investigate and correct data inconsistencies, missing or incomplete data and duplicate records to ensure the CRM produces consistent results and information.
· Work closely with the Head of Fundraising and the Data Protection Lead to ensure that data is processed in a way that is compliant with official registers: the Fundraising Regulator, the ICO, telephone preference services (TPS), mailing preference services (MPS) and other legislative/best practice requirements.
· Manage data consent, privacy and compliance with GDPR regulations across all data management systems.
· Maximise opportunities to grow our database of supporters using digital and other data collection methods, leading on compliance with appropriate consent processes and engaging and supporting colleagues involvement.
Data Insight
· Liaise with fundraisers to fully understand their objectives and data requirements for appeals, communication with donors and event planning.
· Liaise with the Services Team to implement reporting methods that provide insights showing use of services, client demographics and referral patterns to inform service development and budget decisions.
· Support fundraising campaigns with data analysis and reporting to improve donor retention and income generation.
· Generate regular reports and visualisations for internal and external use to demonstrate the impact of our fundraising and services.
· Work collaboratively with our Fundraising, Marketing and Event teams to evaluate campaign performance and provide data-driven insights and recommendations for improvements.
· Lead the wider team to develop high quality and insightful KPI reports and analysis for each area of the charity.
· Lead the compilation of our annual report data to provide a comprehensive account of the charity’s performance and impact over the past year.
Systems Development
· Create user-friendly processes that allow the team to easily submit and retrieve data from the charity’s data management systems and CRMs.
· Design information systems and analytical tools for impact reporting purposes to inform service delivery, strategic thinking and new ways of working.
· Lead an evaluation of our current donation and marketing online platforms to identify opportunities to simplify the donor journey and enhance donor engagement.
· Identify and implement opportunities for automation and integration of systems across departments to streamline the data collection process.
· Maintain knowledge of technological developments, staying up to date with emerging trends and making recommendations for innovative process improvements.
· Lead the scoping and commissioning of new CRMs and data management systems and lead the implementation process, including accurate transfer of data between systems.
Financial & Technical Accounting
· Collaborate with the Finance Team to provide analysis of trends, and annual performance activity to support the monthly financial reporting pack and enable evidence-based decision making.
· Collate information to assist the Finance Team with increasing the value of donations through the recovery of income tax under the gift aid scheme.
· Provide the Finance Team with data analysis and insights to support the annual and three-year budget planning process.
Training Others
· Provide comprehensive in-house training to new and existing staff members to ensure consistent data recording processes are followed.
· Monitor data quality standards and address areas which need attention with additional training or support.
· Ensure data protection policies are followed and provide guidance to staff on the Data Protection Act and requirements for storing sensitive information.
Other
· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.
· Ability and willingness to travel throughout the region to attend charity fundraising events and outreach services.
· Able to work flexibly, including working in the evenings and at weekends.
General Responsibilities:
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Data Analyst will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.
· You will have excellent communication skills (both written and verbal).
· Able to manage your own workload and priorities to agreed deadlines.
· Participate in and contribute to team meetings.
· Co-operate and liaise with colleagues, working in a professional manner at all times.
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships.
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
Weston Park Cancer Charity is here to face cancer with you. Our services, advice, therapies and support are for you and the people close to you...
Read moreThe client requests no contact from agencies or media sales.
We are working with a wonderful animal welfare charity to recruit their Data Analyst, working in a collaborative team you will take the lead on reporting and analysis across fundraising and communications, using BI and other analysis tools. You will be the first point of contact for all reporting queries, you should have strong SQL and PowerBI experience.
Main duties for the Data Analyst:
Develop and create new BI dashboards for the organisation
Migration of CRM reports into SQL using data warehousing
Stakeholder meetings and management to procure and capture reporting and analysis requirements
Skills required:
Excellent SQL skills
Up to date GDPR knowledge
Strong communication skills
If you would like to have an informal discussion, please call Chloe or email your interest along with your CV to Ashby Jenkins Recruitment.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
If enough applications are received the charity reserve the right to end the application period sooner.
Based at St Martins House in central Leicester, this is a role which would suit somebody seeking to develop their skills in administration and office management. There is a mixture of self-managed work and routine office tasks in a busy office at the heart of a dynamic Diocese.
Organized, Capable, Forward-Thinking
Does this describe you?
Then you could be part of the Church of England in Leicester and Leicestershire as the Executive Assistant to the Archdeacons.
We’re looking for somebody who can run the office, update our processes, maximise the use of technology and support the Archdeacons and Assistant Archdeacons. You will need to be able to work on your own initiative, managing demanding diaries, administering processes for clergy recruitment, and liaising with local churches on a range of issues.
We encourage applications from UKME/GMH candidates, who are currently under-represented in the organization.
Interview date:Thursday 11th April 2024
Application via Pathways website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
Are you passionate about making a positive impact on the lives of autistic young people? Are you resilient, patient and caring?
If so, we have an exciting opportunity available for you!
Position: Learning and Behaviour Specialist
School: Ambitious College (CONEL Campus)
Location: Seven Sisters, London, N15 4FY
Contract Type: Full time, Permanent (Hours: 9am – 4.30pm)
Salary: £23,933 to £25,482 (based on years of experience)
About the School:
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London (CONEL), and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.
In this role, you will be working on a 1:1 basis with our young people to assist them both academically and in the community.
(Personal care is a requirement in this role)
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £25,482 and an increase every September
- Free healthy breakfast available everyday
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description.
Start date: After Easter half term (or earlier depending on notice periods)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We are Ambitious - We value difference - We are open - We are team players - We are experts
We are the national char...
Read moreThe client requests no contact from agencies or media sales.
Brain Tumour Research is looking for a Database Assistant to ensure our data is accurate and up to date, for key stakeholders to make informed decisions and continue to fulfil Brain Tumour Research’s purpose of finding a cure for all types of Brain Tumours. The Database Assistant will report to the Systems Manager, conducting regular data uploads, generating reports for analysis and providing basic IT support.
Position: Database Assistant
Contract: Fixed Term Contract – Six months
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: Circa £27,000 per annum
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK while developing their knowledge and understanding of how data can support an organisation.
As Database Assistant, you will be supporting the Finance and Operations team to deliver high quality reporting and analysis to the rest of the charity. The primary responsibility of the role is to manage data flows in and out of the CRM database.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience using a CRM database
- Interest in learning to use new software and programmes
- Strong Excel skills
- Excellent communication skills and confident working cross functionally
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 31st March 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Data Assistant, Systems Assistant, Reporting Assistant, Data Engineer, Graduate Data Analyst, Junior Data Analyst, Data Entry, Data Administrator
No agencies please.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Executive Assistant to the CEO
Salary: £30,000 - £35,000 (incl London Weighting) depending on experience
Location: Hammersmith with some working from home
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Executive Support Officer will provide support and assistance to the CEO. She will ensure a high standard of professional support is provided and administrative systems are established and maintained, to ensure the CEO is able to maximise use of her time to efficiently lead the organisation.
Excellent communication and organisational skills, strong organisational skills, strong IT skills and a proactive approach, will enable the post-holder to deal with internal and external communications, produce high-quality written work, organise and process information and co-ordinate meetings and events.
About You:
To be successful as the Executive Assistant.
You will have excellent knowledge of Microsoft office Word, Excel and PowerPoint, bringing a minimum of 2 years’ experience providing administrative support at a senior level, and of maintaining and implementing effective systems. You are reliable and experienced in of multi-tasking and prioritising within a high-pressure work environment, managing competing demands, arranging meetings and effective minute taking.
Skilfully organising management of emails, post. Have a pro-active approach and willingness to develop strong working relationships with staff at all levels to engender a coordinated approach to communications. You must have excellent interpersonal skills and the ability to communicate well with a range of professional. Be confident in liaising with all diverse audience and the ability to handle confidential matters with the utmost discretion. You will effectively connect across a medium sized organisation with many sites and have the ability to work independently, deliver to deadlines and preferably experience of working in the voluntary sector, preferably within women’s services. With a helpful and calm manner and positive approach to work.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Wednesday 20 March 2024@ 23:59
· Interviews are taking place on Tuesday 16 April 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Organisation Overview
Advance is a national women's organisation established in 1998 which empowers women...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced Human Resources Officer (HRO) to join our dynamic team at ArtsEd. The chosen candidate will play a pivotal role in fostering a positive work environment, managing employee relations, and ensuring compliance with HR policies and statutory regulations. The HRO will work closely with all members of the HR Team, Headteacher of the Day School and Sixth Form (DSSF) and with its staff. You will be the primary point of contact for day-to-day HR matters within the DSSF, but will be part of the wider HR team reporting to the Head of HR.
The HR team comprises the Head of HR and two other HR Officers. An up-to-date knowledge of employment law and HR best practice within an educational setting are essential, and the role will suit a diplomatic individual who can confidently support senior leaders on day-to-day issues, and who can be hands-on with the day-to-day tasks of the department.
Key Responsibilities:
The HR Officer will work in accordance with statutory compliance and the School’s KCSIE and ISI obligations:
- First point of contact for all DSSF HR related queries
- To work under the direction of the Head of HR in ensuring the Single Central Register (SCR) is accurate at all times.
- To support the Head of HR in conducting internal audits of the SCR and reporting any recommendations back to the Head of HR for consideration.
- To support the Head of HR in ensuring all statutory checks are carried out on new staff in accordance with role requirements and adherence to safer recruitment principles.
- Provide reports or statistical data
- Undertake any other duties that may reasonable be expected of this role for the smooth and efficient running of the HR depart which includes covering for the other HR Officers during periods of absence
The HR Officer will be the first point of contact for all HR issues within the DSSF and to deal with telephone, email, and written queries in a timely and efficient manner, directing them to colleagues as appropriate.
Specific aspects of the role are detailed below. This is not an exhaustive list, but rather illustrative of the nature of the role:
HR Department:
- To contribute to the development of HR procedures and practices through sharing experience and lessons learnt on current practice and by continually looking to make systems more effective and efficient.
- To contribute to the efficient functioning of the HR Department, by maintaining the office environment and systems to a high standard and actively contributing to the ongoing monitoring, review, and implementation of improvements to the unit’s administration processes.
- To maintain a good working knowledge of all HR administrative activities completed within the team and to provide cover across the unit during periods of annual leave, sickness, and other absences/breaks. Work collaboratively with colleagues within the section, department, and whole organisation to deliver services effectively, efficiently, and flexibly.
- To have a flexible approach to work across all areas of the HR Department’s remit as and when necessary and during busy periods.
- To be responsible for sickness absence returns and medical certificates received from staff, ensuring prompt completion of appropriate forms by staff and managers, and forwarding the information to the Finance Department in a timely manner. Provision of sickness statistics. Supporting and advising management at first stage sickness absence meetings, note-taking for second and third stage sickness meetings.
- To operate and maintain pay related processes in an efficient and effective manner, ensuring that pay related information is accurate and relayed to the Finance Department in a timely manner and to agreed deadlines. Liaison with staff and managers including provision of correspondence to staff.
- To be responsible for advising on HR Policy and Procedural related queries from managers and staff, giving due regard to data protection requirements, and relaying them to Head of HR as appropriate.
- To be responsible for the processing of relevant paperwork for Maternity, Adoption, Paternity, and other types of leave. To attend Maternity meetings with staff to advise them on their obligations and entitlements. To advise managers and employees on policy/procedure/calculations.
- To actively seek to implement ArtsEd’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
Recruitment, On-Boarding and Leavers
- To collaborate with department heads to identify staffing needs. Managing recruitment campaigns, including consulting recruitment managers, preparing job descriptions and job adverts, advertising vacancies, participating in interview panels and communicating results to shortlisted and unsuccessful candidates.
- To be responsible for updating the Single Central Register ensuring compliance with KCSIE guidance and maintain knowledge in this regard. Distribute, collate, and record all new starter information in line with Safer Recruitment in Education guidance including references and background checks.
- To be responsible for changes required for starters/ leavers, changes, and additions to pay (including changes in hours, additional payments and increments) by competing relevant paperwork and updating electronic HR systems (for example on HRIS Cascade) and employee files in a timely manner and with due regard to data protection requirements.
- To be responsible for the provision of induction information to management, ensuring process is completed, raising any serious concerns with the Head of HR, arranging mandatory training and the progression of the probationary reports. Ensuring that induction processes for new staff are carried out and recorded within HR systems. Liaise with IT in relation to new starter account creations and passes.
- To assist with staff leaving processes i.e., guiding managers through exit procedures, distributing exit questionnaires/conducting exit interviews.
Training, Development and Performance Management
- To identify training needs within the organization and coordinate professional development programs.
- To work closely with department heads to create career development plans for employees, fostering a culture of continuous learning.
- To highlight, monitor and review training and development across the school.
- To implement and oversee performance appraisal systems, providing guidance to managers on effective performance management techniques.
- To be responsible for the provision of routine advice to staff and managers on capability, disciplinary, complaints investigations, including providing background information and research from personal files; supporting managers in implementing corrective actions when necessary.
- To be responsible for aspects of the Performance Development Framework system, ensuring the logging of appraisal returns and that the process is completed within prescribed deadlines, escalating outstanding issues as appropriate including chasing of missing paperwork. Provision of advice to staff and managers on the process.
- To support managers in conducting investigation meetings and disciplinary hearings and ensured any correspondence is completed and issued within departmental deadline.
Employee Relations:
- To act as a mediator in resolving conflicts and disputes among staff members, ensuring a harmonious work environment.
- To conduct regular check-ins with employees to address concerns, provide support, and enhance overall job satisfaction.
Policy Development and Compliance
- To assist the Head of HR in reviewing and revising HR polices and Staff Handbook in line with changing or new employment legislation.
- To stay abreast of employment laws and regulations, ensuring that all HR policies and procedures, and the implementation of these, comply with current legislation.
General
- To actively seek to implement the ArtsEd policies in relation to the duties of the post and always give due regard to the health and safety of both themselves and others when carrying out their duties.
- To undertake any other duties that may reasonably be requested of this role for the smooth and efficient running of the HR department
EDUCATION & KNOWLEDGE
- CIPD level 5 or have equivalent experience
- Knowledge of Independent School's Safer Recruitment and KCSIE requirements and processes
- Strong knowledge of UK employment laws and regulations
- An understanding of GDPR and confidentiality
SKILLS & EXPERIENCE
- xperience undertaking HR processes within a busy office environment
- Excellent Microsoft Office skills (i.e. Outlook, Word, Excel)
- Experience of working with HR information systems
- Experience of using initiative to resolve problems, identifying practical and suitable solutions
- Experience of planning, prioritising and organising personal workload to deadlines with minimal supervision
- Ability to handle sensitive and confidential information with discretion.
- Excellent interpersonal, communication and relationship management skills with the ability to deal with a wide range of people and situations confidently, sensitively and diplomatically.
The client requests no contact from agencies or media sales.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, we provide health assessments and liaise with GPs, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture was delighted to win the Overall Award for Excellence at the 2023 Charity Awards.
The role will be based on a job share with a highly experienced senior medical Doctor. The working pattern will be agreed, but will need to include a Tuesday.
Medico-Legal Report Service
We have an exciting opportunity for a qualified solicitor or barrister to lead and develop our ever-expanding Medico-Legal Reports Service.
Our MLR service assists men, women and children who have survived the physical and psychological trauma of torture. Our specialist and highly trained doctors provide independent evidence of torture for survivors seeking protection in the UK.
We develop and deliver training on the forensic examination of the effects of torture to health care professionals both internally and externally and provide external legal training "Proving Torture" - the use of medical evidence in protection claims.
Our evidence-base is used to support strategic opportunities for change and research.
We currently comprise of a team of 4 Lead Doctors, approximately 65 salaried, contractor and volunteer doctors, 3 Senior Legal Officers, a team of legal contractors and volunteers, a data analyst/ researcher and a team of administrators.
About the Role
Working with your job share partner you will be responsible for developing the strategic direction of the MLR service, ensuring the efficient production of excellent high-quality reports and, providing compassionate leadership to the large and multidisciplinary team, with shared management responsibility including cover for job share partner for 4 Lead Doctors, 3 Senior Legal Officers, Researcher and Administration Manager which will be shared with your job share partner.
With the ever-shifting legal and socio-political landscape you will be responsible for devising and implementing new forms of medical evidence to meet the needs of our clients and advising the Senior Management Team on the impact of legislative and policy changes for survivors of torture.
You will contribute to decisions relating to strategic litigation, alongside the Head of our Legal and Welfare Service and Policy and Advocacy Team. You will be responsible for identifying and developing research opportunities, both legal and clinical. In addition, you will be responsible for devising and delivering internal and external training.
About You
To be considered for this role, you will be a qualified solicitor or barrister with a practising certificate from either the Law Society of England and Wales, the Bar Council, the Law Society of Scotland or the Faculty of Advocates.
You will have up to date knowledge and experience of the law, policy and practice of the asylum system in the UK.
You will have excellent leadership skills, together with experience of managing and leading teams across multiple sites and through change.
For further information, please view the Job Description and Person Specification on our website
We offer a competitive package, with a generous 30-day (pro rata) annual leave entitlement, 6% employer pension contribution (minimum 1% employee contribution), and flexible working opportunities.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will start at the bottom of the salary range, successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability.
For this role, the salary range is London - £66,461 - £77,095 pro rata per annum including London Weighting and outside London is £62,446 - £72,437 pro rata per annum
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to an Enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Do you love engaging with the community?
We have an exciting opportunity within our Learning & Practice Hub who are seeking to develop a team of 3 Community Outreach Development Workers to join our Agbero2100 London programme.
At the centre of this work will be the support and development of six Black led venues across the boroughs of Haringey, Lambeth, and Southwark. The 3 Community Development Outreach Workers will each have primary responsibility for maintaining effective relationships with four of the six centres. It is expected that the Community Development Workers will hold, develop, and guide the centres through a process of growth over the lifetime of the programme.
As well as specific responsibility for the work in each centre, the Community Development Worker will be responsible for developing a range of interventions across each of the boroughs, and for initiating and supporting London wide training events and activities.
Applicants are required to send a cover letter and CV.
Our Vision
As an African diaspora led, infrastructure plus organisation, we believe in empowering Black and&nb...
Read moreThe client requests no contact from agencies or media sales.