The Communications Officer helps people with sight loss to live the life they choose by developing and implementing integrated communications campaigns which promote, protect, and raise Guide Dogs’ profile amongst key target audiences. In addition, working with Guide Dogs’ brand purpose, contribute to brand awareness and growth.

The role is a wide-ranging and creative and will be required to work closely alongside key stakeholders including a diverse Communications team which has a broad remit consisting of internal communications, national PR and media relations, ambassador and celebrity management, and stakeholder engagement.

This role can be based from London or our Reading Hub with some travel required between both locations.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience of working within a busy press office and as part of an integrated communications team.
• A track record of identifying, developing, and securing high quality media opportunities which meet strategic objectives and KPIs.
• Experience of bringing our Brand and services to life by telling people’s real-life stories in an engaging, inspiring, and respectful way.
• Ability to build a rapport and strong relationships with internal and external stakeholders.
• Interest and/or experience working in the charity or public sector.
• Experience of working as part of a geographically dispersed organisation.
• Experience of developing and implementing multi-channel, integrated communications plans with measurable KPIs.
• Experience with developing engaging, creative content for owned digital channels.

Desirable

• Relevant professional qualification.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Guide Dogs has an exciting opportunity for an experienced Veterinary professional to join us as a Chief Veterinary Officer (CVO).

As a world leader and largest breeder of working dogs in the world, the CVO helps people with sight loss to live the life they choose by developing and maintaining national veterinary standards of care for a total population of around 8000 dogs of all ages. This role ensures that the national dog care and welfare service is delivered efficiently, effectively, and ethically, and that our dogs, of all ages and in all roles, benefit from the latest and best developments in veterinary care, health, and welfare to maximise their overall wellbeing.

You will join other senior leaders by acting as the ‘voice and face’ of Guide Dogs in your areas of expertise in dog health and veterinary science whilst proactively raising our profile through representation in key professional events, networks, and the media.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

National travel as required on ad-hoc basis.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Appropriate Veterinary Medicine degree. 
• Recognised Management qualification.
• Membership of appropriate professional organisation.
• Solid and demonstrable experience as a practicing veterinary surgeon and previous experience in a supervisory role or as a principal of a vet clinic.
• Substantial track record of leadership at senior management level
• Experience with managing population health, infectious disease, and biosecurity protocols.
• Extensive current research based and operational knowledge of veterinary practice, health, and welfare.  Proven credibility to work with veterinary professionals. 

Desirable

• Post graduate degree in specialist veterinary science, health, or behaviour
• Understanding of charity governance.
• Experience of strategy implementation and leading organisational and cultural change initiatives.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

This is a fantastic opportunity to join the charity Guide Dogs as a Policy, Public Affairs and Campaigns Officer.

We campaign to break down barriers and end discrimination against people with sight loss. Our consistent campaigning has led to a shift in Government thinking and policy on a number of key issues, and we are consistently rated as a top influencing charity by MPs.

This is an exciting opportunity to make a real difference and be part of a high-profile, award-winning, innovative, and successful campaigns team.

Ordinarily the team is based at our central London office however, we are keen to hear from applicants who may want to discuss alternative working arrangements (some travel to London will be expected on a regular basis).

Our Policy, Public Affairs and Campaigns Officers help people with sight loss to live the life they choose by helping to shape evidence-based policy positions and implement campaigns that align with the Guide Dogs strategy. Through our public affairs activity we engage with key political stakeholders and audiences to secure change and impact.

In this role you will have the opportunity shape and develop evidenced-based policy positions, lobby key politicians and officials; draft consultation responses and policy briefings; monitor and respond to parliamentary activity; support the development and implementation of the public affairs strategy; shape campaign plans and mobilise the public and our campaigns supporters and volunteers.

You will have the opportunity to work flexibly across the full span of policy, public affairs and campaigns activities Guide Dogs leads on, working with people across the UK.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience in policy, public affairs or campaigns work with a track record of working effectively with a wide range of partners and stakeholders.
• Detailed knowledge of the UK political framework and environment and current public affairs and campaigning techniques.
• Knowledge of advocacy-based campaigning.
• Knowledge of event organisation and how to communicate with a range of political audiences.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

If you are passionate about the power of adult education, an expert in your field, and a born leader able to inspire and empower your team, this could be just the role for you.

Founded in 1903, the WEA (formerly the Workers’ Educational Association) is a charity dedicated to bringing high-quality education into the heart of communities across England and Scotland. Initially WEA’s focus was to bring access to the liberal arts, otherwise inaccessible to workers. Now, we deliver a hybrid of arts, crafts and essential employability training from English as a second language, digital skills, literacy and numeracy, opening doors to opportunity. 

We are here to serve those who need us, often in some of the most deprived communities in the UK. Unlike other educational institutions, our students do not need any previous knowledge or qualifications to join most of our courses, only a willingness to share with others their curiosity, ideas and experience.

In 2020 we fast-tracked the conversion of our teaching and learning online. This has proven essential through the pandemic. Though we look forward to returning to face to face delivery, which we know many of our students prefer, online delivery will continue to be a core part of our offer.

The opportunities for the WEA, even in challenging times, are endless. 

About this role

As Head of Region, you will be responsible for building on the success of our rich and popular community-based adult learning provision in your region, supporting our Director of Education: Community Learning who will be your line manager. You will also support the delivery of our employability curriculum in your region, lead by the Director of Education: Employability & Skills.

You will be an advocate for the organisation, developing relationships with funders, community leaders and partners. You will also manage the finance, governance and regional educational team to ensure student number and financial targets are met and all our learners receive an excellent learning experience.

You will need to balance long-term strategic improvements, medium-term development of new curriculum and services, while maintaining robust operations which mean our tutors deliver an excellent experience every day for our students.

Reporting to the Director of Education: Community Learning you will be welcomed into a dynamic, creative, quality and target-driven team of fellow Heads of Region and my extended leadership team. 

We are determined to maximise the impact of the WEA, whilst ensuring sustainability in a post-Brexit and pandemic economic environment. To achieve this we are building a positive, collaborative and supportive culture, focussing our teams on delivering our One WEA mission. 

Contract type: Permanent
Based - North East
Salary: £48,753 to £51,319
 

Application process

Our candidate pack is available below on the WEA website. 

You should apply by submitting your CV and a personal statement demonstrating your suitability for the role as per the application process on the WEA website.

Closing date - 25 April 2021 
Interview date - TBC

If you are passionate about the power of adult education, an expert in your field, and a born leader able to inspire and empower your team, this could be just the role for you.

Founded in 1903, the WEA (formerly the Workers’ Educational Association) is a charity dedicated to bringing high-quality education into the heart of communities across England and Scotland. Initially WEA’s focus was to bring access to the liberal arts, otherwise inaccessible to workers. Now, we deliver a hybrid of arts, crafts and essential employability training from English as a second language, digital skills, literacy and numeracy, opening doors to opportunity. 

We are here to serve those who need us, often in some of the most deprived communities in the UK. Unlike other educational institutions, our students do not need any previous knowledge or qualifications to join most of our courses, only a willingness to share with others their curiosity, ideas and experience.

In 2020 we fast-tracked the conversion of our teaching and learning online. This has proven essential through the pandemic. Though we look forward to returning to face to face delivery, which we know many of our students prefer, online delivery will continue to be a core part of our offer.

The opportunities for the WEA, even in challenging times, are endless. 

About this role

As Head of Region, you will be responsible for building on the success of our rich and popular community-based adult learning provision in your region, supporting our Director of Education: Community Learning who will be your line manager. You will also support the delivery of our employability curriculum in your region, lead by the Director of Education: Employability & Skills.

You will be an advocate for the organisation, developing relationships with funders, community leaders and partners. You will also manage the finance, governance and regional educational team to ensure student number and financial targets are met and all our learners receive an excellent learning experience.

You will need to balance long-term strategic improvements, medium-term development of new curriculum and services, while maintaining robust operations which mean our tutors deliver an excellent experience every day for our students.

Reporting to the Director of Education: Community Learning you will be welcomed into a dynamic, creative, quality and target-driven team of fellow Heads of Region and my extended leadership team. 

We are determined to maximise the impact of the WEA, whilst ensuring sustainability in a post-Brexit and pandemic economic environment. To achieve this we are building a positive, collaborative and supportive culture, focussing our teams on delivering our One WEA mission. 

Contract type: Permanent
Based - Yorkshire & Humber area
Salary: £48,753 to £51,319
 

Application process

Our candidate pack is available below on the WEA website. 

You should apply by submitting your CV and a personal statement demonstrating your suitability for the role as per the application process on the WEA website.

Closing date - 25 April 2021 
Interview date - TBC

Are you a people’s person? Do you have the ability to connect with a variety of people that are all completely different? Are you passionate about staff learning and development and improving the employee experience?

Are you process driven with an eye for detail?

If this sounds like you, then continue reading as this may be your next move.

The HR Coordinator is a key role within our team that will bring the vibes and ensure staff are valued as well as continue to have a great experience at UWLSU. 

This role is for someone who is extremely organised, process driven with great problem solving skills. The successful candidate is to be skilful administrator with keen interests in Human Resources with a strong will to learn.

If you’re passionate about people, we’d love to receive an application from you!Be sure to read the job description and person specification and make sure to use our application form – we don’t accept CVs and cover letters!

UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce are reflective of the members we serve.

Therefore we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups. 

Would you like to work for a charity dedicated to improving life for brain tumour patients and families? 

Brain Tumour Support are seeking two part-time Support Professionals, one for North West England and one for South East Wales . 

Our support service offers emotional and practical support, information and guidance to anyone affected in any way by a brain tumour diagnosis. 

Hours: 21 hours, over 3 days required between 9am-5pm, Monday to Friday with occasional weekend and evening work

Salary: £21,089 pro rata, 20/35 equates to £12,653 pro rata

Role 1:  North West England   Working: From home.  Providing support to areas of the North West of England including: Cheshire, Greater Manchester, Merseyside, Wirral, Lancashire and Cumbria.  Support to clients is currently provided via telephone, email, text, social media, zoom one-to-one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face-to-face support resumes so a full driving license is required.

Role 2: South East Wales Working: From home.Providing support to people in the areas of Aneurin Bevan University Health Board, Cwm Taf Morgannwg University Health Board, Cardiff & Vale University Health Board and Velindre Cancer Centre.  Support to Clients is currently provided via telephone, email, text, social media, zoom one to one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face to face support resumes so a full driving license is required.

Are you: Self-motivated, emotionally resilient, well organised and able to relate positively to people?

We need: An enthusiastic, empathetic, well organised and resilient support provider.

For this position we need someone who is comfortable talking to individuals experiencing difficult times coupled with an ability to build good working relationships with families, stakeholders and professionals.

You will have experience of supporting someone with a life limiting or life threatening illness; an understanding of the impact of a brain tumour diagnosis; an understanding of general support practices coupled with excellent interpersonal and organisational skills; experience of working as part of a team and on your own; experience of group facilitation and offering one to one support. You will be working with vulnerable adults so boundaries and confidentiality are important.

A degree of flexibility will be required in this role due to Covid-19 and the changes we have been forced to make to our support services.  Our face-to-face support has transitioned to digital support during this time and therefore our service provision is continually under review.

Role 1 North West England:  The original post was funded by Macmillan Cancer Support, therefore Brain Tumour Support will apply for the successful applicant to be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Role 2 South East Wales:  The post is funded by Macmillan Cancer Support until April 2022 so the successful applicant will be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Interviews will be held on:

Role 1 North West England: Tuesday 11th May 2021 via zoom.

Role 2 South East Wales: Thursday 13th May 2021 via zoom

It is hoped that the successful candidates can start work early June 2021.

St. Marylebone Parish Church is recruiting for the post of Building Manager & Verger, a key role in the life of the parish church. This is a senior position and as a member of a large team of ordained and lay staff, you will responsible for the day-to-day safety and physical operation of the building and its environs.

St Marylebone Parish Church is a place of active and engaged Christian witness, set at the heart of central London. It is a hospitable venue for educational and cultural events of national and international significance. In all these things, the parish church aims to achieve the highest standards of welcome, service and delivery. The parish church hosts high profile services throughout the year as well as many conferences and meetings, including room hire. A large number of high-profile individuals are welcomed regularly to the parish church to a variety of events and services. A team of more than 20 ordained and lay staff work for St Marylebone Parish Church. 

The successful candidate will be responsible for the day-to-day management of the parish church’s building, its plant, equipment, furnishings and environs.

You can find full details of the role in the job description, available here and on our website.

To apply, please send your CV and a covering letter to Claire Pinney at the parish office email address,  explaining why you are the ideal person for the job.

Closing date: 23rd April 2021
Interviews are scheduled for Tuesday 4th May 2021.

Islington Mind are looking for a highly skilled, enthusiastic, and resilient Team Leader to join our specialist Mental Health Recovery Pathway Service. 

Are you passionate about mentla health, an excellent communicator who is enthusiastic and committed to providing the best service for our service users. 

The Recovery Team Leader is responsible for coordinating  and overseeing  the administration of the Mental Health Recovery Pathway counselling / psychotherapy service. You will develop mental health awareness and recovery workshops and deliver them to service users and to offer support and development programmes for Lead Mentors.

Other responsibilities include managing mental health drop-in provisions, including risk and safeguarding management.

Job title: Fundraising Manager

Responsible to: Director of Business Development

Salary: £30,000 - 33,000 per annum

Location: Penygraig, South Wales / Home Working

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities and we would be open to those interested in applying as a jobshare. 

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

Introduction

Over the last 40 years we’ve built up an impressive track record of improving the lives of the most vulnerable and disadvantaged in society through working closely with the local community. This is an exciting time to join us as we are undergoing a period of transition building a new senior management team.

We are looking for a dynamic, experienced, Fundraising Manager to build a diverse funding base and lead a new fundraising team securing our services into the future, for people in one of the most deprived areas of the UK.

Key Responsibilities

Working closely with the Business Development Director you will lead the small fundraising team. You will lead on statutory fundraising and large bids and you will line manage a team member who will focus on individual giving and digital fundraising and a consultant who will lead on trust and foundation fundraising. 

Management & Leadership

•  To lead, inspire and motivate fundraising staff and volunteers, providing them with clear direction and sound decision-making and enabling them to raise funds and contribute significantly to organisational development.

•  Work with Business Development Director to review and implement fundraising strategy.

•   Manage Digital & Marketing Officer post contributing to development of Communications Action Plan ensuring key targets are met

•  Assist with developing and scrutinising project plans in collaboration with Project Teams, to ensure they are accurate, deliverable and will achieve their objectives.

•  Lead and directly manage a portfolio of key relationships.

Income generation

•  Research potential grant making organisations and analyse their suitability to feed into the grant prospect pipeline to achieve identified targets

•   Research and develop diverse income generation initiatives including a local Lottery, digital fundraising, individual giving, legacy & in memoriam gifts, major donors.

•  Prepare and submit high quality funding applications and reports to grant making organisations.

• Scrutinise project budgets and financial information for applications and for grant reports.

•  Support the account management of successful applications, liaising with the programme project manager and finance team and ensuring that funding and reporting criteria are fully met and specific challenges in relation to programme objectives transparently communicated.

•   Develop and initiate innovative fundraising ideas

Monitoring & Evaluation

•  Maintain and develop the database of contacts: individual donors, corporates, grant making bodies ensuring the General Data Protection Regulations (2018) are adhered to across all income generation activities and that all data collection is in accordance with these regulations.

•  Review grant agreements

•  Ensure all incoming grants are processed in line with internal procedures and best practice guidelines.

•  Ensure prompt and appropriate acknowledgement of all grant income, ensuring all information relating to each grant is accurate, up to date and well organised.

•  Maintain a timetable of deadlines to ensure grant making organisations receive reports and other correspondence as required.

•  Ensure that all donor communications are handled appropriately, promptly and courteously and that complaints and criticisms are logged, investigated and resolved

• Ensure collection of key data and evidence to enhance Valleys Kids case for support. 

Compliance

• To ensure that Valleys Kids fulfils all its legal, statutory and regulatory responsibilities adhering to Fundraising Code of Practise and GDPR legislation.

Person Specification

• At least 5 years experience of fundraising in the Charity/Social enterprise sector 
• Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundation, trading income and individual giving.
• Experience of managing an effective team, with ability to delegate effectively and to hold people to account.
• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.
• Resourceful, resilient and innovative, with the ability to manage different priorities
• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.
• A strong track record of networking, developing and maintaining external relationships with a wide variety of funders
• An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well. 
• Experience of budget and financial management
• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully.
• Organised, with excellent time management skills and high levels of self-motivation.
• Awareness of Welsh language, culture and the public services context in Wales or a willingness to learn.
• Flexible with a willingness to work outside normal office hours.

We are looking for an individual with previous experience of developing and delivering training in both one-one and group settings. You will be able to analyse training needs and draft an annual training plan to ensure that our staff and volunteers provide high quality information and advice. 

Able to work on your own initiative and within a team, you will have excellent interpersonal and communication skills, good IT skills, be able to undertake and check complex calculations and understand Citizens Advice quality requirements. Ideally, you will also have Citizens Advice or other social welfare law advice experience.

Contract: Permanent

Hours: 36.25 per week (includes some Saturday work on rotation)

Salary: £24,000 - £25,500 per annum (depending on experience)

Location: Leigh (and other locations across Wigan Borough)

Purpose of Role

• To recruit, train, develop and supervise volunteers, placements and paid advice staff, ensuring that trainees complete the Advice Learning programme in a timely manner 

• Analyse and meet the training requirements of existing volunteers and staff using a variety of tools and processes to ensure that high quality advice is provided to clients

• Line manage a small team of advisers under the Government’s Kick Start programme

• Promote the take up of Research and Campaigns 

• Develop advice and information provision in the Borough, through the delivery of training to advice and information staff (including volunteers) of partner organisations

Closing Date: we are looking for a quick start so the advert will close as soon as the position is filled

Stage 1 Interview: Online competency tests 

Stage 2 Interview: Video interview to include a presentation to the panel

Note that CV’s will not be accepted.

Why work with us?

• 34 days paid leave (including bank holidays)

• An Employee Assistance Scheme

• Flexible working, including some home working

• Access to discounted private health care

• A fun, supportive atmosphere

• An organisation that cares about its staff 

About Migrant Help: 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

Scope of the Role:

• Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers
• To contribute to the overall success of the Organisation in accordance with Migrant Help's aims and objectives, by providing high quality service to clients

Main Duties & Responsibilities:

• Provide advice and support to asylum seekers, within the specification of the Grant Agreement and Contract with the Home Office
• Provide a support service to asylum seekers to complete asylum support application forms (ASF) for support under Section 95 and Section4 of the Immigration and Asylum Act 1999
• Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales
• Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Operations Manager
• Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment
• Assist clients to notify the authority of prescribed change of circumstances
• Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
• Provide advice on general matters e.g. sign-posting
• Provide advice on Voluntary Assisted Return
• Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as necessary
• Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs.
• Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.
• Provide information to service users in a timely manner, being aware of other appointments, dispersal date.
• Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.
• Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations
• Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks
• Ensure accurate records are kept, especially on Ellis
• Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice line out of hours service
• Respond flexibly to provide cover for all other operational activities.
• Attend and participate in team briefs and meetings
• Keep up to date with legislation and the impact it may have on service users.
• Participate in the Performance and Development Review (PADR) appraisal process
• Participate in all mandatory training and training identified in the PADR process
• Undertake any other duties which may be assigned from time to time

Benefits:

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work these include:

     •  Flexibility and work life balance
     •  Enhanced family friendly provisions
     •  Additional holiday entitlements
     •  Perkbox benefits
     •  Non-contributory pension scheme

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

Special Requirements:  

- This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check.

- This post is subject to a Counter Terrorism Check (CTC).

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.

Therefore the applicant must:

- Hold a valid, full current 10 year British passport, full EU passport or have indefinite leave to remain in the UK.

- Provide full UK address history for the last five years.

- Provide full employment history for previous 3 years and or suitable documentation to cover any gaps

About Migrant Help: 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

Scope of the Role:

• Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers
• To contribute to the overall success of the Organisation in accordance with Migrant Help's aims and objectives, by providing high quality service to clients

Main Duties & Responsibilities:

• Provide advice and support to asylum seekers, within the specification of the Grant Agreement and Contract with the Home Office
• Provide a support service to asylum seekers to complete asylum support application forms (ASF) for support under Section 95 and Section4 of the Immigration and Asylum Act 1999
• Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales
• Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Operations Manager
• Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment
• Assist clients to notify the authority of prescribed change of circumstances
• Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
• Provide advice on general matters e.g. sign-posting
• Provide advice on Voluntary Assisted Return
• Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as necessary
• Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs.
• Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.
• Provide information to service users in a timely manner, being aware of other appointments, dispersal date.
• Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.
• Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations
• Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks
• Ensure accurate records are kept, especially CRM
• Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice line out of hours service
• Respond flexibly to provide cover for all other operational activities.
• Attend and participate in team briefs and meetings
• Keep up to date with legislation and the impact it may have on service users.
• Participate in the Performance and Development Review (PADR) appraisal process
• Participate in all mandatory training and training identified in the PADR process
• Undertake any other duties which may be assigned from time to time and may include cover for other funded projects e.g. Supporting Victims of Human Trafficking and anti-human trafficking operations etc.

Benefits:

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work these include:

     •  Flexibility and work life balance
     •  Enhanced family friendly provisions
     •  Additional holiday entitlements
     •  Perkbox benefits
     •  Non-contributory pension scheme. 

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

Special Requirements:  

- This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check.

- This post is subject to a Counter Terrorism Check (CTC).

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.

Therefore the applicant must:

- Hold a valid, full current 10 year British passport, full EU passport or have indefinite leave to remain in the UK.

- Provide full UK address history for the last five years.

- Provide full employment history for previous 3 years and or suitable documentation to cover any gaps

About Migrant Help: 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

Scope of the Role:

• Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers
• To contribute to the overall success of the Organisation in accordance with Migrant Help's aims and objectives, by providing high quality service to clients

Main Duties & Responsibilities:

• Provide advice and support to asylum seekers, within the specification of the Grant Agreement and Contract with the Home Office
• Provide a support service to asylum seekers to complete asylum support application forms (ASF) for support under Section 95 and Section4 of the Immigration and Asylum Act 1999
• Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales
• Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Operations Manager
• Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment
• Assist clients to notify the authority of prescribed change of circumstances
• Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
• Provide advice on general matters e.g. sign-posting
• Provide advice on Voluntary Assisted Return
• Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as necessary
• Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs.
• Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.
• Provide information to service users in a timely manner, being aware of other appointments, dispersal date.
• Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.
• Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations
• Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks
• Ensure accurate records are kept, especially on Ellis
• Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice line out of hours service
• Respond flexibly to provide cover for all other operational activities.
• Attend and participate in team briefs and meetings
• Keep up to date with legislation and the impact it may have on service users.
• Participate in the Performance and Development Review (PADR) appraisal process
• Participate in all mandatory training and training identified in the PADR process
• Undertake any other duties which may be assigned from time to time

Benefits:

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work these include:

     •  Flexibility and work life balance
     •  Enhanced family friendly provisions
     •  Additional holiday entitlements
     •  Perkbox benefits
     •  Non-contributory pension scheme

In addition, the successful candidate will be working on a 7 day rota and will receive weekend allowance of £1000

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. 

Special Requirements:  

- This post is subject to an Enhanced Disclosure and Barring Service (DBS) Check.

- This post is subject to a Counter Terrorism Check (CTC).

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.

Therefore the applicant must:

- Hold a valid, full current 10 year British passport, full EU passport or have indefinite leave to remain in the UK.

- Provide full UK address history for the last five years.

- Provide full employment history for previous 3 years and or suitable documentation to cover any gaps