Business intelligence jobs

Assessment Centre: 24th or 25th of February in-person at our Newcastle Centre

Contract - Permanent 

Location - Newcastle

Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and execution of youth programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Newcastle.

Collaborating with a passionate team and partners across the region, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Employability & Health & Social Care teams to both ensure that we deliver quality Get a Job programmes across the North East, and lead on the relationship management of delivery partners in relation to a variety of King’s Trust programmes to support young people into employment.

 If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way. 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Head of Prevention

Contract: Permanent
Function/Team: Delivery
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Director of Intelligence and Prevention
Salary: £42,856 - £48,217

Equal Opportunities

As a small charity working to disrupt the global business of human trafficking, gathering intelligence, and delivering campaigns and projects around the world, we recognise that our team is strengthened by the knowledge, experience and insights that people from a wide range of backgrounds bring. As a minimum, we expect all applicants to show a demonstrable commitment to equality and diversity.

Summary of the Role

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will lead on our work to prevent recruitment of vulnerable people, overseeing our global prevention programmes that reach high-risk communities with lifesaving information, typically via social media (through partnership with companies like Meta & TikTok). It will also lead on our data gathering initiatives, and on the development of our new product, the Safety Centre.

The Head of Prevention is responsible for ensuring our programmes are high quality, effective, leading on safeguarding as well as monitoring and reporting impact to drive future funding.

Summary of Responsibilities

Team Management & Leadership:

· Manage a multi-disciplinary team that works together to deliver prevention programmes, bring in partner data for our Traffik Analysis Hub, and develop software and data tools for vulnerable communities.

· With support from the Director of Intelligence and Prevention, oversee the flow of intelligence resulting from prevention programmes, including the safeguarding of individuals at risk.

· Manage relationships with funders and partners.

· Manage data experts focused on bringing in high quality data to our Traffik Analysis Hub and leverage those insights to build effective prevention programmes.

· Work within the Senior Leadership Team to ensure organisational strategic focus against annual impact and income targets.

· Work alongside the Development Team to deliver funding bids and pitches for further prevention programmes.

Programme Delivery & Product Oversight:

· Oversee all prevention programmes to ensure we reach the right audience based on intelligence with effective messaging.

· Oversee all intelligence collection and safeguarding while key campaigns are live, providing a trauma-informed and person-centred approach.

· Monitor, capture, and communicate the impact of prevention programmes to evidence our methodology, and drive further funding.

· Improve and innovate our programmes to scale, overseeing the build of our new Safety Centre, a 24/7 platform leveraging AI to provide round-the-clock prevention, supporting our Full Stack Developer and supported by our senior solutions architect.

· Monitor and review social media performance for prevention campaigns and suggest ways to improve reach and engagement.

· Support the Data Engagement Manager to build and maintain relationships to effectively source data for our Traffik Analysis Hub.

· Capture and articulate use cases for the TA Hub to support marketing and partner engagement.

The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Person Specification

· Experience managing a high-performing, target-oriented team, with the ability to motivate and guide others toward shared goals.

· Strategic thinker who can see the bigger picture while delivering high-quality work at pace.

· Excellent communication and storytelling abilities, with the capacity to craft compelling content tailored to specific audiences and interpret feedback and data to refine messaging.

· Skilled at building trusted relationships and influencing others in the sector.

· 3+ years working in social media targeting, content production, and metrics tracking.

· Highly organised and resourceful self-starter with strong attention to detail.

· Comfortable working under pressure and managing multiple priorities effectively.

· Strong analytical and reporting acumen, able to effectively measure, interpret, and capture the impact of programmatic and intelligence-led work.

· Creative and adaptive, with a curiosity for innovation, social media and tech platforms.

· Deep sense of empathy and commitment to STOP THE TRAFFIK’s mission, with the ability to connect data and human stories to drive preventative action.

· Skilled in person-centred and trauma-informed safeguarding.

Personal Qualities

• Strong demonstration of STOP THE TRAFFIK values

• Ability to multitask to a high level, while meeting deadlines and managing time effectively

• Highly resourceful, self-starter, open to innovation with strong attention to detail

• Growth mindset, open to giving and receiving feedback

• Ability to work effectively independently and in a team, with excellent communication skills

We do not require any additional qualifications, rather, candidates must demonstrate previous experience in an environment with transferrable skills to this position. If you do not meet 100% of the above, please consider applying regardless. We are happy to upskill where possible or look at alternate roles in the company.

Safeguarding Vulnerable Children & Adults

STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

 Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday 20th February 2026.

Registered Charity No. 1127321

We cannot sponsor applicants at this time.

We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Membership & CRM Officer  

Bristol (Hybrid) 

£32,000

Permanent, Full-time (Part-time may be considered) 

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

Are you passionate about combining data expertise with exceptional customer service? Our client is looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.  

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure the CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation. 

What You’ll Do 

· Administer membership applications, renewals, and payments 

· Provide excellent support to members and delegates and respond to enquiries 

· Maintain, optimise and troubleshoot multiple CRM systems, ensuring data accuracy and compliance 

· Develop and generate reports and insights to inform decision-making 

· Support grants administration and committee processes 

· Collaborate across teams to improve systems and member engagement

What They’re Looking For 

· Customer service skills and professional written and verbal communication 

· Proficiency with Microsoft suite 

· Advanced Excel skills (Power BI experience is a bonus) 

· Proven experience managing and developing CRM systems and complex databases 

· Strong organisational skills and attention to detail 

· Customer-focused mindset with the ability to build positive relationships 

· Experience in membership/subscription administration or similar is desirable 

Why Join Them? 

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed) 

· Flexitime system 

· 26 days annual leave minimum, plus bank holidays   

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more   

· Salary Extras scheme   

· Refer a friend scheme  

· Employee Assistance Programme   

· Be part of a charity that makes a difference in healthcare 

· Collaborative and supportive team environment 

Our client is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions. 

ID: 1670Assistant Director of Partnership, Services and Innovation

Service:           Bromley by Bow Centre, Family Action

Salary: £61,000 (inclusive of ILW and market allowance)

Location: Based at the Bromley by Bow Centre in Tower Hamlets.  Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week.  There will be travel within the London area and occasionally outside of this region.

Hours: Full Time – 37 hours a week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

About the Role:

The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. 

Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

The role’s primary function is to provide strategic direction, development and growth.

The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.

BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.

BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.

The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.  

You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.

Responsibilities:

· Lead and manage strategic partnerships at a local and national level.

· Provide leadership and drive innovation across BBBC.

· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.

· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.

· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.

· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.

· Be a key member of Family Action’s London team and the wider Senior Leadership Group.

Main Requirements (for details check the job description and person specification):

· Strong track record in stakeholder engagement and cross-sector partnership working.

· Proven experience leading services for children, young people, adults and families.

· Ability to manage teams, budgets, income generation and service performance to a high standard.

· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.

· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Monday 9th February 2026 9am

Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Location:  Hybrid working between the Aldgate, London office and home.  

A great opportunity has arisen for a Data Analyst working within our Data+Insight team. This is a key role that will help us develop our data culture and capabilities, drive organisational performance and impact, and support other teams in delivering on our mission.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will identify, collect, collate, analyse, and interpret data relevant to the activities and strategic aims of the organisation, delivering accurate, reliable, relevant, and timely insights. Contributing to the delivery of the organisation’s data strategy, delivering on strategic initiatives to enhance the organisation's data maturity and building a good data culture will also be key to the success of this role.

We are looking for an individual with excellent analytical and problem-solving skills, with the ability to analyse complex issues and data, draw insights, and make data-driven recommendations. You will be strong in data analysis and manipulation with proficiency in Python, R, and SQL (experience with Microsoft Fabric would also be advantageous) and have solid data visualisation skills with the ability to create easily digestible representations of analytical findings using relevant tools (our visualisation tool stack currently includes Power BI, Tableau, and Datawrapper).

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Due to high level of applications, this role may close earlier than the deadline. We encourage you to submit your application at the earliest opportunity to ensure consideration.

£39,874 (£58,150 FTE per annum (rising to £41,509.7 (£60,535 FTE) from April 2026)

Part time, 24 hours per week

Permanent contract

Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from)

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across North London, supporting them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

For further information and details of how to apply, please visit the website via the apply button. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to five criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 11th February 2026.
Shortlisting outcome: W/C 25th February 2026.
Interview date: 3rd March 2026.

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. For further information on how we apply the scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

NO AGENCIES

Prospectus is delighted to be supporting our client in the recruitment of an Impact and Data Analyst role.  Working closely with the CEO and board,  the role is part time, working 2.5 days per week.

The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion.

The Impact and Data Analyst is a new role, supporting the Board in exercising effective oversight of good governance, impact and DEI across the Operating Companies.  The focus of the role is to review, synthesise and interpret information and evidence provided by the Operating Companies and other relevant sources, to support Board-level assurance, insight and decision-making. 

The successful candidate will have sufficient technical expertise to assess the quality and credibility of data and evidence, and to support proportionate analysis or synthesis where this adds value to Board oversight. Other requirements of the role include the sound understanding of governance, impact or DEI related concepts, proficiency in using data analysis tools (e.g. Excel, Power BI, Tableau, R, Python, NVivo), to undertake analysis and develop outputs that support synthesis and Board-level insight, and to assess the robustness, reliability and limitations of evidence provided.  Experience within a non-profit or impact led environment would be a bonus.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

The Vacancy

Job Title: Fundraising Data Insight Officer

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

About the role

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.

You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.

About you

We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.

Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.

You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.

If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

About the role

As our Head of Performance Insight and Planning, you will lead the organisation’s approach to business planning, performance, and insight—bringing clarity, alignment and accountability across St Mungo’s. You will translate complex data into clear, actionable intelligence for teams, senior leaders, the Executive and Board, ensuring that strategy, budgets and delivery stay tightly connected.

You will also play a pivotal role in strengthening our data culture—building confidence, curiosity and evidence‑led decision‑making across the charity so we can deepen our impact for people experiencing homelessness.

You will lead on:

• Organisational goal‑setting and KPIs that align to St Mungo’s strategy and our Impact Roadmap.
• Annual and multi‑year business planning, working closely with Finance and senior leaders to align priorities, resources and delivery.
• High‑quality, insight‑driven performance reporting for colleagues, trustees, regulators and partners—enabling challenge, learning and action.
• Champion data literacy and evidence-based decision making across the organisation which drives drive continuous and transformative improvement in organisational impact.
• Working with Governance to ensure compliance with regulatory and statutory reporting requirements

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About You

You are a strategic, values‑driven leader who brings analytical rigour, clarity and pace. You’re comfortable shaping new ways of working in complex environments, and you can turn ambiguity into sharp priorities and measurable outcomes.

You will bring:

• Experience leading enterprise-level performance and planning across strategy, budgets and delivery.
• A proven ability to turn complex data into compelling insight that influences senior decision‑makers.
• Experience developing outcome and impact models, such as Theories of Change or logic models.
• Confident use of quantitative and qualitative data, dashboards and automated reporting tools.
• Exceptional communication and stakeholder skills, able to make complex analysis clear and engaging.
• A collaborative leadership style that builds trust, shared accountability and a strong sense of collective purpose.

You do not need prior homelessness or housing experience – but you must bring a genuine commitment to St Mungo’s mission and values, including equality, diversity and inclusion.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on the 10th February 2026

First Stage Assessment (online): w/c 2nd March 2026

Final Interview (in person at our Central Office): 12th March 2026

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you passionate about driving impact through digital innovation and data-led decision making?

Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).

As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.

This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.

With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.

If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.

About you

As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.

Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.

You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.

We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.

Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.

Belonging at BHF

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact — particularly in fundraising or purpose-led environments.

By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements — always putting users first and aligning with Christian Aid’s values.

Key responsibilities:

• Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic.
• Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis.
• Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking.
• Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact.
• Line manage and support a Digital Performance Advisor, fostering a high-performing, insight-led team

Essential experience and skills:

• Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion is essential
• Experience working with charities and non-profit organisations
• Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio
• Experience developing and delivering CRO strategies, including A/B and multivariate testing
• Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding
• Confident people manager with experience leading and coaching specialists

Closing date- Rolling. Applications are now being reviewed on a rolling basis. Please apply today!  

• Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington.
• Hybrid working- 2 days in the office, 3 days working from home.
• Full-time, permanent.
• Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Data Processing Administrator

Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm)

Salary: Band P: £25,634-£26,538 (Pro-rata)

Hours of Work: 28 hours per week (0.8FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).

Role Overview

The Data Processing Administrator will play a key role in ensuring the charity’s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.

Person Specification – Experience, Knowledge & Skills

Essential

Essential Experience

• Proven experience in data entry and data management within a professional setting.
• Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.

Essential Knowledge

• Strong understanding of data protection regulations (e.g., GDPR) and best practices for handling sensitive information.
• Knowledge of data quality assurance processes and techniques.
• Awareness of the role of data in supporting charitable services and impact measurement.

Essential Skills

• Excellent attention to detail and a high level of accuracy in data handling.
• Strong analytical and problem-solving abilities.
• Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively within a team.
• Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
• Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to touch-type and enter data with good speed and accuracy.

Desirable 

• Experience working with data visualisation tools such as Tableau or Power BI.

Key Responsibilities

• Perform data entry and maintenance, including updating existing records and entering new information into databases. 
• Perform routine data quality checks and resolve discrepancies
• Assist in the development and implementation of data management policies and procedures. 
• Collaborate with other departments to understand their data needs and provide solutions. 
• Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes. 
• Troubleshoot and resolve data-related issues. 
• Maintain confidentiality and security of sensitive data. 
• Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager. 
• Stay up to date with industry trends and best practices in data management. 
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence. 
• Work across the organisation on projects and support organisation-wide events and activities.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.