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Link to Change is an award-winning charity dedicated to protecting children and young people from exploitation, abuse and harm. We work alongside children, families, professionals and communities to create safer futures and stronger outcomes.
Now entering an exciting new phase of growth across Bedfordshire and surrounding areas, we are seeking an exceptional Chief Executive Officer to lead the organisation into its next chapter.
Link to Change has a strong reputation as a trusted specialist in tackling child sexual exploitation, criminal exploitation, online harms and abuse affecting children and young people. Our work has influenced policy and practice, supported thousands of children and families, and amplified the voices of young people with lived experience.
We are ambitious about the future. We want to reach more children, strengthen our influence, grow our services, and continue driving meaningful change within safeguarding systems and communities.
As Chief Executive Officer, you will provide strategic and operational leadership to the charity, ensuring we remain financially sustainable, well governed and focused on achieving the greatest possible impact for children and young people. Working closely with our Board of Trustees, staff team and partners, you will lead organisational development, strengthen relationships across sectors, champion safeguarding excellence and help shape the future direction of the organisation.
This is a unique opportunity to lead a respected, award-winning charity with a passionate team, a strong reputation and a clear sense of purpose.
We are looking for a values-driven leader who can inspire others, build strong partnerships, navigate complexity and lead with confidence and compassion. You will share our commitment to safeguarding, trauma-informed practice and ensuring that the voices of children and young people remain at the heart of everything we do.
If you are passionate about improving outcomes for vulnerable children and young people and want to lead an organisation that is making a genuine difference every day, we would love to hear from you.
Join Link to Change and help create a future where every child and young person is safe, heard and free from exploitation.
Please ensure to follow the guidance within the application pack on how to apply.
To make an application, please submit:
1. Up to date CV (no more than 3 pages).
2. A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria. Please also state any dates that you would be unavailable for interview if shortlisted.
3. Please advise us of any dates in August and September when you would be unable to attend an interview, if successfully shortlisted.
Everyone deserves a life free from Exploitation.
The client requests no contact from agencies or media sales.
Salary: £39,912 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.
Contract Type: Permanent, Full-time Monday-Friday (occasional weekends/ evenings).
Location: Remote/Hybrid. (Hybrid approach with regular working from home days. A degree of flexibility will be required, including some travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).
Purpose of the role:
The Manager of Business (Consultancy) will play a key role in ensuring the effective delivery and rigorous quality assurance of a range of business services to clients. Working within a growing, dynamic team, the successful candidate will initially hold oversight of our training and eLearning programmes, with the understanding that this function may be separated from the role as the team expands. They will ensure our range of consultancy and training services are delivered to a consistently high standard, sensitively, with compassion, and with a trauma-informed approach, whilst simultaneously evolving our team frameworks, internal systems, and operational risk controls.
This is a pivotal role that sits at the heart of Unseen’s response to worker exploitation, engaging with business clients, developing avenues to increase our range and quality of services, and supporting a growing multi-faceted team to deliver on one of our priority areas. This role demands a flexible approach to deliver in-depth and complex services to businesses, alongside a sharp focus on mitigating operational, data, and reputational risks. It also requires a confident communicator with a keen eye for detail, but with the ability to step back and see the bigger picture. The role requires an individual with a proven track record of managing, coaching, and delegating effectively to a diverse team while protecting workloads and well-being.
The successful candidate will possess experience navigating complex corporate stakeholder environments, confidently engaging with senior leadership, and handling difficult conversations. Competence in synthesising diverse datasets and using CRM tools to transform data into actionable strategy is essential. An understanding of worker exploitation and human rights risk management in complex value chains is desirable.
We are looking for the successful person to commence this role from August 2026.
To apply:
The deadline for applications is 23.59 on Sunday 12 July 2026.
Interviews will likely be held end of July, and the person will be expected to commence in the role from August 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
We are recruiting for a Temporary Retention Manager for a social welfare charity.You will follow the standard journeys process, looking to build journeys with the Senior Growth Manager and agency to engage their audience with the right products at the right time.
Hybrid Working min 2 days in their London office
The Role:
Work with and support the Senior Retention Manager in the creation of the Retention communication strategy and communication plan.
Follow and support directorate-wide new processes and ways of working within your area
Understand and ensure your projects and work is following the prioritisation of Fundraising's key objectives.
Keep up to date with the wider issues in mass fundraising remaining appraised of sector trends and evolving practice.
Deliver supporter focused Retention journeys and campaigns, as instructed by the Senior Retention Manager, helping to make sure these integrate with wider work, have consistent messages to the messaging matrix, and test and learn to evolve to high performing fundraising campaigns.
Plan your campaigns and activity effectively supporting the Retention Officers in this area. Ensure that your plans are clearly communicated across fundraising and to other key stakeholders as needed to make sure they are aware of and signed up to interdependence's and delivery dates.
With the support of your manager, drive your own personal development to perform, develop, learn and grow.
With the other manager and officers, deliver the agreed suite of journeys and campaigns aiming at targets and campaign objectives as agreed and defined by your Senior Manager
Ensure all journeys and campaigns are effectively planned following campaign management processes with agreed timelines, sign off, data selection, response handling and all other standard agreed processes.
The Candidate:
Demonstrable experience of delivering effective supporter journeys and campaigns within a mass fundraising or marketing environment.
Experience working in a large, complex organisation with multimillion pound income and expenditure budgets.
Proven experience managing multiple pieces of work concurrently in a fast-paced environment.
Proven experience working with stakeholders at all levels, to ensure your projects achieve desired outcomes.
Proven experience of project managing mass communication campaigns and best practice working with agencies.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
WHO WE ARE
24-7 Prayer is an international, interdenominational prayer movement, with a vision to revive the church and rewire the culture through non-stop night and day prayer.
We started in 1999, when a simple student-led prayer vigil went viral and groups all over the world joined in to pray. Now, over two decades later, thousands of communities have taken part in 24-7 Prayer in churches, communities and cities in over half the countries on earth. From apps and courses to prayer rooms and blogs; we exist to help people pray.
THE ROLE
We're looking for an experienced Mid & Major Donor Manager who is passionate about connecting people with the vision, people and projects across the 24-7 Prayer movement that inspire generous giving.
You'll love building authentic relationships and helping supporters discover how their generosity can fuel prayer, mission and justice around the world. You'll be someone who enjoys listening well, thinking strategically, and communicating impact in ways that help donors feel deeply connected to the movement they are helping to resource.
You will bring experience in mid and major donor fundraising, alongside strong communication and relationship-building skills. As a relational movement, we're looking for someone who values and cultivates genuine connection.
This role would suit someone with experience working with high-net-worth individuals who thrives in a fast-paced, growing organisation. We're looking for someone who is motivated by both people and outcomes—someone who enjoys using insight and data to build strong donor relationships and achieve ambitious fundraising goals.
Above all, you'll have a personal passion for prayer, mission and justice, and a desire to see the vision of 24-7 Prayer continue to grow and achieve its mission to revive the church and rewire the culture.
Role Overview
As the Mid & Major Donor Manager, you will develop and deliver strategies that inspire individuals to invest in the mission of 24-7 Prayer through four and five-figure gifts. You will manage a portfolio of mid and major donors and prospects, leading cultivation, solicitation and stewardship activity that helps supporters deepen their partnership with the movement. Through thoughtful relationship management, you'll create personalised opportunities for donors to engage with the stories, people and projects that matter most to them.
You'll work closely with colleagues across the organisation to communicate impact, identify opportunities and ensure supporters experience exceptional care throughout their giving journey.
*When prompted in the application process, please upload
N.B. If you do not upload both pieces of documentation your application will not be taken further.
Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010.
Closing Date for applications: 26th July 2026 23:59
Interview date: 4th August 2026
Our offer to you:
REF-229 533
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We are a passionate and impactful charity dedicated to transforming lives and strengthening communities. Through our services, programmes, and partnerships, we make a real difference to the people we support every day.
We are now seeking an ambitious, relationship-focused, and creative Fundraising & Development Officer to help us grow our income, expand our corporate network, and raise the profile of our work.
This is an exciting opportunity for someone who enjoys building relationships, creating engaging communications, and developing innovative fundraising opportunities that deliver lasting impact.
The Role
As Fundraising & Development Officer, you will play a key role in developing and growing corporate relationships that generate sustainable income and long-term support for the charity.
You will engage businesses through meaningful volunteering opportunities, helping to create pathways to financial support, sponsorship, and strategic partnerships. Alongside this, you will help raise awareness of the charity through compelling communications, social media content, presentations, and stakeholder engagement.
Working closely with the Development Director, you will contribute to fundraising strategies, support income diversification, and help maximise opportunities across a range of fundraising activities.
About You
We are looking for someone who is:
What We Offer
For full details about the role, please download our Recruitment Pack, which includes the Job Description, Person Specification, and information about our organisation.
Important information
Closing date: 9am Tuesday 13th July
We encourage interested candidates to apply as soon as possible. Applications will be reviewed on a rolling basis, and interviews may be conducted as suitable applications are received.
As a result, we reserve the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date. Early application is therefore strongly encouraged.
The client requests no contact from agencies or media sales.
Purpose of the post
The Associate Director of Finance is a senior leadership role, responsible for ensuring the charity’s financial health through sound management of its day-to-day financial operations, strong internal controls, and regulatory compliance. This post exists to provide leadership to the team, oversee treasury management, payment processing, payroll, and audit functions, and continuously improve financial processes and systems to support the charity’s long-term sustainability and mission.
With overall responsibility for the Finance and Funding Team, reporting to the Chief Operating Officer, the role ensures that the organisation’s financial framework is robust, supporting effective decision-making and delivering transparent, accurate financial reporting. The post-holder will also play a key role in revitalising the internal audit framework, ensuring the charity maintains high standards of accountability, and is prepared for future growth.
Main responsibilities
Financial Operations and Treasury Management:
Oversee the day-to-day accounting operations, ensuring effective controls and timely processing of transactions.
Manage the charity’s treasury function, including cash flow forecasting and management of HDR UK’s bank accounts.
Oversee maintenance of the accounting system, ensuring it supports effective financial reporting and compliance.
Review and approve weekly payment runs and monthly payroll.
As the organisation’s Finance lead, provide advice and guidance to the Senior Leadership Team regarding HDR UK’s financial position, controls and processes, and strategic direction.
Financial Reporting and Compliance:
Lead the preparation of the charity’s annual accounts, ensuring they meet statutory reporting requirements and deadlines.
Manage relationships with external auditors and coordinate the audit process.
Ensure compliance with reporting requirements to regulators and other authorities (including HMRC, Charity Commission, The Pension Regulator, ONS)
Quarterly Forecasting and Budgeting:
Work closely with the Financial Planning & Analysis Manager on quarterly forecasting and the annual budgeting process.
Ensure alignment between financial operations and the charity’s broader strategic goals.
Support the production of monthly management accounts.
Work with the Associate Director of People to carry out the annual salary review, making recommendations founded on economic analysis and impacts on budget to SLT and the Remuneration Committee.
Process Improvement and Systems Management:
Drive continuous improvement of internal financial processes, ensuring they are fit for purpose and scalable.
Oversee and refresh HDR UK’s internal audit framework, ensuring the charity maintains strong internal controls.
Implement and monitor key financial controls to safeguard the charity's assets, including management of the fixed asset register and ownership of HDR UK’s insurance policies.
Team Leadership:
Directly manage the Finance Manager, Financial Planning & Analysis Manager, Senior Finance Business Partner and Finance Business Partner, providing mentorship and development opportunities.
Lead and develop HDR UK’s Finance & Funding team, fostering a high-performance culture focused on continuous improvement, collaboration, and professional growth.
Governance and risk management:
Support the development and implementation of financial policies, risk management strategies, and internal controls to maintain robust financial governance.
Management of the delegated authority framework to increase efficiency in the approvals process while maintaining accountability.
Attend and actively contribute to meetings of Senior Leadership Team, Board and relevant sub-committees such as Audit & Risk.
Stakeholder management:
Build and maintain strong relationships with operational and finance teams within HDR UK’s wider community and network of university partners, ensuring transparent and effective communication and collaboration.
Experience
Required:
Proven experience in a senior finance leadership role within the UK charity sector with a robust understanding of the Charities Statement of Recommended Practice.
Proven track record of managing and leading financial operations, including treasury management, audit oversight, and financial reporting.
Experience in developing and improving internal financial controls.
Previous experience managing and developing high-performing finance teams.
Experience working with multiple stakeholders, including senior leadership, external auditors, and operational teams.
Desirable:
Demonstrated experience in reviewing and approving payroll, payment runs, and managing complex financial transactions.
Experience in developing and improving internal audit frameworks.
Experience working on quarterly forecasting, annual budgeting processes, and the production of management accounts.
The client requests no contact from agencies or media sales.
Location: Remote
Salary: £29,000 - £32,000 pro rata depending on experience (£17,400 - £19,200)
Hours of work: 3 days (21 hours) per week
Contract type: Fixed, 12-month Maternity Cover
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Executive Assistant to the CEO role involves:
About you
Do you have strong attention to detail and accuracy? Can you use initiative and be proactive? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Executive Assistant to the CEO (maternity cover) position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is Tuesday 28th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a leading national charity to recruit a Prospect Development Officer.
This is an excellent opportunity to join a collaborative fundraising team, using research and insight to support the growth of major donor, trust and corporate fundraising.
Key responsibilities:
About you:
This is a fantastic opportunity to join an ambitious organisation where your work will directly contribute to the success of a high-performing fundraising team and support a meaningful cause.
Please submit your CV to be considered for this opportunity and to receive further information.
Due to the volume of interest, only shortlisted candidates will be contacted.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Apply before 17th July 2026
This role requires you to already have a Right to Work in the UK
Reporting to: Chief Operating Officer
Location: 122 Braymere Road, Peterborough, PE7 8NB (On-site work)
Weekly Hours: 40 hours per week (08.30 AM to 5.30 PM, Monday to Friday)
Salary: £32,500 p.a.
Annual Leave: 28 days annual leave inclusive of bank holidays
WELCOME TO GFA WORLD
Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. Today, nearly 3 billion people have little to no opportunity to ever hear the name of Jesus. Every single day, an estimated 70,000 people die without ever hearing His name.
We are partnered with National Missionaries serving as the hands and feet of Christ in Asia and Africa, children in poverty and suffering, and community development initiatives helping families in need of care or during disasters.
As a Christian missions order we are a small organisation, but we are deeply committed to doing our work with excellence, faithfulness, and care in everything we do. We function as a community, and by joining GFA World you’ll be joining a family that does life together—journeying toward Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth in Christ’s name.
Our Mission
We exist to ensure no one dies without knowing the love of Christ and give people the chance to experience a transformed life in Christ by partnering with National Missionaries to bring the love of Jesus to communities still waiting to hear His name.
WHY THIS ROLE MATTERS
GFA World's mission is to help people know Jesus and experience His love in places where there is little or no Christian presence. Every donation, prayer, event, communication, and ministry activity relies on strong systems and faithful stewardship behind the scenes.
This role helps ensure that GFA World remains financially sound, legally compliant, operationally effective, and a healthy place for staff to serve. You will help steward the resources entrusted to us by our partners, support the staff who carry out the ministry, and maintain the systems that allow our work to grow sustainably.
As a small and highly collaborative team, we do not have separate departments for finance, human resources, compliance, facilities, health and safety, or operations. Instead, we rely on people who are willing to take ownership, learn new things, solve problems, and help strengthen the organisation wherever needed.
This role is ideal for someone who enjoys creating and improving systems, spotting gaps, and ensuring that important things do not fall through the cracks.
OCCUPATIONAL REQUIREMENT
As a result of our Christian ethos, this post is covered by an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:
YOUR RESPONSIBILITIES
Finance & Accounting (25%)
People & Culture (25%)
Compliance & Governance (25%)
Operations & Facilities (25%)
CHRISTIAN COMMUNITY LIFE
GFA World is a Christian ministry, and prayer is central to who we are and how we serve.
All staff participate in regular corporate prayer as part of normal organisational life. These times include reading Scripture, sharing thanksgiving, and praying for the needs of the ministry, our staff, and the mission field.
The successful applicant will be expected to actively participate in these prayer times and, on occasion, lead them.
As with all roles at GFA World, staff are expected to support the spiritual life and mission of the organisation through prayer, service, and Christian fellowship.
ABOUT THE APPLICANT
We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture. But if you don’t meet them, get in touch anyway! You may be more awesome than you realise.
Required
Desirable
GFA WORLD’S STATEMENT OF FAITH
We Believe:
• That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
• The Nicene Creed to be the official Creed of the Holy Church.
• In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
• In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
• That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
• The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
• Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
• Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
• In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
• In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
• The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.
OUR DESIRE
To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time, by training up, sending out, and assisting qualified labourers in partnership with the body of Christ
OUR CORE VALUES
THE NICENE CREED
We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.
And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.
And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.
We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.
Amen
We believe in lifting up the broken, serving the weary, and giving hope to a diverse world – we do all of this through National Missionaries


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PROJECT OPERATIONS MANAGER
Brand-new operations and project role with Free to Fly, supporting expectant mothers affected by domestic abuse to build safe, independent futures.
Location: Hybrid – Hope Centre, Portsmouth, plus networking and field work
Free to Fly exists to break cycles of abuse for future generations by raising awareness of domestic abuse and supporting mums-to-be on their journey to safety and independence. Through compassionate, person-centred practical and emotional support, the charity helps expectant mothers bring their children safely into the world and build stable, positive futures. Free to Fly is rooted in strong partnerships, community engagement and a deep respect for the dignity of every survivor.
Why work for Free to Fly?
The Project Operations Manager is a brand-new role, created to shape and drive the charity’s next phase of growth and impact. This is a wonderful opportunity to build and lead something meaningful from the ground up, playing a central role in how the organisation expands its reach and supports more women.
We’re looking for a practical, solutions-focused individual who thrives in a hands-on environment and enjoys turning ideas into reality. More than anything, this role calls for a genuine passion for the cause and a strong understanding of domestic abuse and trauma-informed practice, ideally gained through direct experience in a relevant service.
You’ll bring the confidence to take initiative, the ability to build trusted relationships, and the drive to create systems, partnerships and ways of working that make a real and lasting difference.
In this role, you'll have the opportunity to:
As the role involves regular travel for partnership meetings and delivery activity, you’ll need a full driving licence and access to a vehicle.
This role is subject to an Enhanced DBS check. For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender*, religion, sexual orientation, age, veteran status or other category protected by law.
*In accordance with paragraph 1 of Schedule 9 to the Equality Act 2010, this role is subject to an occupational requirement to recruit only an individual who is biologically female, due to the specific nature of the duties involved.
Corporate Complaints Manager
Cambridge
Permanent
Full-Time
This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.
You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.
You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.
About the role
Reporting to the Executive Director, Customers Services you will:
· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses
· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice
· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.
· Analyse complaint data and identify trends, root causes, and opportunities for improvement
· Support continuous improvement across the complaints process and customer experience
· Prepare our internal and external reporting and self-assessments and ensure they are published on time.
What You’ll Bring
You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.
Experience
· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment
· Experience of implementing change to drive up standards and performance
· Experience of using and improving databases / IT systems for customer and/or complaints data.
· Experience of collating and presenting data to a range of audiences
· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing
Skills
· Excellent communication, influencing and listening skills
· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance
· Excellent investigative and problem-solving skills
· Excellent analytical skills, using data to drive improvement
· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs
· A collaborative and assertive approach to working with colleagues and teams to drive improvement
Qualification:
Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.
Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.
Benefits of working for CHS Group:
· Employee discount scheme (retail, leisure, gym membership and fitness equipment)
· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
· Employee Assistance Programme
· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
· Cycle to work scheme (salary sacrifice)
· One day off a year to volunteer for a charity of your choice
· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
· Company sick pay
· 58p per mile business mileage allowance
· Refer a friend scheme (£250)
· Contributory pension scheme, which both you and CHS contribute to
· Enhanced maternity and paternity leave
· Flexible Working Policy
· Full induction
· Comprehensive free training and development opportunities with paid time off
· Free DBS (for relevant posts)
· Free onsite/nearby parking
· Hybrid Working Policy
· Flexitime
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026
INTERVIEWS: Friday 31st July 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Finance & Operations Manager
At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.
Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.
The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.
As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.
This role has an occupational requirement for the post-holder to be an active Christian and to be prepared to lead staff and others in prayer times and work with churches.
What you will be working on:
This role is for you if you have:
English+ is a charity offering free English classes and activities, helping adults build confidence, build friendships and integrate in UK.
The client requests no contact from agencies or media sales.
Contract:Permanent, full time
Salary:£38,177 – £45,000 per annum
Location:Hybrid working with a base in Burford, Newport or Manchester
Closing date: Sunday 12 July 2026
First stage interview:Wednesday 22 July 2026
Second stage interview: Thursday 30 July 2026
Do you have a passion for creating engaging digital learning experiences that make a real difference? Are you confident using learning technologies to bring content to life and improve how people learn at work? If so, this could be the role for you.
We’re looking for a Learning & Development Specialist (Digital) to join our People & People Services team. This is a key role shaping and delivering our digital learning offer, helping ensure colleagues across Blue Cross have access to high quality, accessible and impactful learning.
This is a single role that can be based at either our Burford, Radcliffe or Newport site, with hybrid working in place.
More about the role
You will lead the design and delivery of digital learning solutions across the organisation, creating engaging content that supports a blended learning approach. Working closely with stakeholders and subject matter experts, you will translate learning needs into effective digital experiences that support organisational priorities.
You will also take ownership of our learning platform (currently SAP Litmos), ensuring it is well managed, user friendly and continues to evolve to meet the needs of our colleagues. Alongside this, you will use data and insight to evaluate learning effectiveness and continuously improve our digital learning offer.
This role can be based at Burford, Newport or Manchester, with hybrid working in place.
What you will be doing
About you
You will be a creative and technically confident digital learning professional, with experience designing and delivering engaging learning solutions. You will be comfortable working with a range of stakeholders and able to translate learning needs into practical, high quality outputs.
You will be organised and proactive, with the ability to manage multiple priorities and meet deadlines. With strong communication skills, you will build positive relationships and influence others to make the most of digital learning opportunities.
You will also be motivated to keep your knowledge up to date, staying aware of new technologies and approaches that enhance the learner experience.
Essential Qualifications, Skills, and Experience
Desirable Qualifications, Skills, and Experience
How to apply
To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.
We reserve the right to close this vacancy early should we receive a high volume of applications.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover the Cumberland area.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
This role is based at Workington or Carlisle Police Station, Cumberland, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.
You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.
You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.
We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.
These posts will be subject to an Enhanced DBS Disclosure.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.