Jobs at Citizens advice in Bristol
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Pauls Advice Centre is a trusted, community-based charity providing free, specialist legal advice to people facing poverty, insecurity and injustice. We work across welfare benefits, debt, and immigration, supporting people to understand and exercise their rights.
We are looking for a skilled and thoughtful Marketing & Communications Officer to help us strengthen how we communicate our work, reach underserved communities, and influence the systems that shape people’s lives.
This is a role for someone who combines creativity with purpose. You will help ensure our communications are clear, accessible and rooted in the realities of the communities we serve.
About the role
Working closely with the Executive Director and Deputy Executive Director, you will lead the coordination of our internal and external communications. You will shape and deliver a strategic communications approach that reflects our values, strengthens our voice, and supports our impact.
Your work will include:
- Acting as a brand guardian, supporting consistent tone of voice and visual identity
- Managing and developing our website and digital platforms, improving accessibility and user experience
- Creating engaging and accessible content for social media, reports and publications
- Producing Annual Reports, Impact Reports and other key outputs
- Designing clear, inclusive information and publicity materials
- Supporting media engagement, including drafting press releases and articles
- Contributing to events, partnerships and fundraising activity
You will also contribute to organisational learning by helping us communicate insight, evidence and impact in ways that are meaningful to communities, partners and funders.
About you
We are looking for someone who:
- Has experience in a communications, marketing or digital role
- Writes clearly and effectively for a range of audiences
- Can translate complex information into accessible, engaging content
- Is confident managing digital platforms and content systems
- Understands the importance of inclusive, community-centred communication
- Brings strong organisational skills and the ability to work independently
- Shares our commitment to equity, dignity and social justice
Experience in the advice, charity or public sector is helpful but not essential.
Why join us
This is an opportunity to play a meaningful role in an organisation working at the intersection of advice, health and justice. You will help ensure people can access the support they need, and that their experiences inform wider change.
We offer:
- Salary: £31,537 pro rata (Actual £12,614.80)
- 14 hours per week (flexible, with some preference for Wednesdays)
- 30 days annual leave plus bank holidays (pro rata)
- Additional 3 days leave between Christmas and New Year
- 5% employer pension contribution
- Flexible and hybrid working options
- A supportive, reflective team culture
Apply
We welcome applications from people with lived experience of the issues our clients face, and from communities underrepresented in the advice sector.
To apply, please complete the personal application form, the competency application form and the equal opportunities monitoring form and email them to us.
Closing date: Monday 27th April, 10:00 am
Interview date: Thursday 7th May
Please note: we do not accept CVs. No agencies.
Registered Charity 
6 - 10
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Pauls Advice Centre is a trusted, community-based charity providing free, specialist legal advice to people facing poverty, insecurity and injustice. We work across welfare benefits, debt, and immigration, supporting people to understand and exercise their rights.
We are looking for a thoughtful and committed Community Engagement Officer to join us on a maternity cover basis. This role is central to ensuring that the voices, experiences and insights of the communities we serve inform how our services are designed, delivered and improved.
About the role
Working closely with the Executive Director and wider team, you will coordinate our community engagement activity and help strengthen relationships with local communities and partners.
You will play a key role in maintaining and developing our engagement work, ensuring continuity while contributing to how we listen, learn and respond as an organisation.
Your work will include:
- Building and maintaining relationships with community groups, residents and partner organisations
- Coordinating engagement activities such as community events, conversations and feedback processes
- Supporting and facilitating advisory or user groups to shape services
- Gathering and organising insight from engagement activity to inform service delivery and development
- Working with staff and volunteers to ensure community voice is reflected across the organisation
- Contributing to accessible, community-facing materials and communications
- Supporting collaboration and partnership working across the local area
About you
We are looking for someone who:
- Has experience of community engagement, outreach or participation work (paid or voluntary)
- Builds trust easily and works well with people from a wide range of backgrounds
- Communicates clearly and sensitively, both verbally and in writing
- Is organised, reliable and able to manage their own workload
- Is interested in how community insight can shape services and improve outcomes
- Shares our commitment to equity, dignity and social justice
Experience in the advice or charity sector is helpful but not essential.
Why join us
This is an opportunity to contribute to an organisation working at the intersection of advice, health and justice. You will help ensure that services are shaped by the people who use them, and that community voice is central to how we work.
We offer:
- Salary: £27,254 FTE (Actual £10,901.60)
- 14 hours per week (flexible working)
- Fixed-term 9-month maternity cover contract
- 30 days annual leave plus bank holidays (pro rata)
- Additional 3 days leave between Christmas and New Year
- 5% employer pension contribution
- A supportive and reflective team culture
Apply
We welcome applications from people with lived experience of the issues our clients face, and from communities underrepresented in the advice sector.
To apply, please complete the personal application form, the competency application form and the equal opportunities monitoring form and email them to us.
Closing date: Monday 27th April, 10:00 am
Interview date: Tuesday 5th May
Please note: we do not accept CVs. No agencies.
The client requests no contact from agencies or media sales.