Citizens advice jobs in bristol
The role
We’re looking for a new Chief Executive Officer to lead Citizens Advice Bath & NE Somerset. As CEO, you’ll work closely with our Trustee Board and be responsible for overall strategy, business development, and day-to-day management of the charity. You’ll make sure we continue to deliver high quality advice and support to people in our community, while also ensuring that we’re financially sustainable in a challenging funding environment.
About us
We are a well-established and respected local charity, serving residents and communities across the Bath and NE Somerset area. We deliver a generalist advice service and a variety of specialist projects to meet identified need. We are members of the national Citizens Advice network and a founding partner of the local Community Wellbeing Hub.
About you
You will need a successful track record in a senior leadership role gained in a complex organisation. You must be committed to our values and the services we provide.
You may be an experienced Citizens Advice professional, a senior manager with experience in the other parts of the voluntary sector or someone with an outstanding track record who is looking for a career change.
We strive to achieve diversity in everything we do and so welcome applications from all sections of the community.
How to apply
If you share our commitment to making a real difference to people’s lives, and you have the vision and skills to help us build on our success, we’d be delighted to hear from you.
The recruitment pack, including role description, person specification and job description is on our website.
Closing date for applications: Monday 3 November 2025; 10.00am
First interview (online): Wednesday 12 November 2025
Second interview (in person; central Bath): Wednesday 19 November 2025
Registered Charity 
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. This post will bring much needed additional capacity to a small, very busy team. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.
Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification.
11 - 20
The client requests no contact from agencies or media sales.
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We are looking for an organised and proactive Helpdesk Assistant to join our friendly Helpdesk team in supporting our engaged community of publishing grantmakers and data users.
This involves acting as first-line support to grantmakers who publish their data using the 360Giving Data Standard and people who want to use grants data, responding to enquiries via email and telephone, providing guidance and supporting the smooth running of our Helpdesk function. This role also involves assisting with our engagement activities through support for communications campaigns and events and providing coordination and data support for 360Giving's consultancy services and analysis projects.
This customer-facing and hands-on role will play a crucial part in maintaining high-quality services and support for our target audiences and key stakeholders. This new post reports to the Head of Support and Services and is ideal for someone who enjoys working with data and has a passion for providing customer support and sharing their knowledge with others.
About you
We are looking for a dynamic individual to join our small, friendly team in a role that will play a crucial role in delivering our goal to increase the amount, quality, and usefulness of open grants data available for informed decision-making.
The ideal candidate will be reliable, adaptable and self-starting, with customer service experience, exceptional attention to detail and knowledge of Excel, who enjoys helping people to resolve issues. Could this be you?
Your love for learning new things and sharing your knowledge with others will be key to ensuring that our support and services help people of all levels and technical abilities have the confidence and understanding to share and use open grants data. You'll be an excellent communicator who is comfortable answering enquiries via email or phone and supporting team members during in-person events and online workshops as required. You'll be an organised, self-motivated and customer-focused team player who is flexible and thrives working in varied roles as part of a small team. Most importantly, you'll have a passion for helping people to develop the knowledge and skills needed to publish and use open grants data and be committed to 360Giving's mission.
Note: this is a remote-based role requiring regular travel to London.
All applicants must be UK based and within commutable distance to London, and be a UK Citizen or have the right to work in the UK for at least 2 years.
The client requests no contact from agencies or media sales.
Thank you!
Programme Officer
We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.
Position: Programme Officer
Location: Office based Bristol
Salary: £27,500 per annum
Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)
Contract: 1 year fixed term – potential for extension depending on funding
Closing Date: 17 November 2025 at 6:00am
Interviews: First stage 21 November (online), second stage 3 December (in person)
About the Role
As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.
Key responsibilities include:
- Supporting the planning, coordination and delivery of events for both public and professional audiences
- Contributing to the development and coordination of citizen science programmes
- Handling event administration, including ticketing and logistics
- Liaising with partners, contributors, volunteers and attendees
- Supporting communication and marketing activities
- Coordinating volunteer recruitment, support and management
- Gathering data and supporting evaluation and reporting for funders and partners
About You
We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.
You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.
You will have:
- Strong organisational skills and excellent attention to detail
- Excellent written and verbal communication skills
- Confidence communicating with partners, volunteers and the public
- Experience using Microsoft Office and a willingness to learn new systems
- Experience supporting events or working in a busy, public-facing environment
- The ability to multitask and adapt to changing priorities
- A positive, solution-focused attitude and strong teamwork skills
It would be great if you also have:
- Experience coordinating volunteers
- An interest in environmental and wildlife issues
- Familiarity with citizen science projects
About the Organisation
This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.
Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP
If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.
We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.
InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.
As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices.
This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet their immediate needs, but to help them reach their God-given potential.
As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.
If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you.
For more information please see the job pack attached. Closing date 10th November.
