Communications digital officer jobs

Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.

This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025

All applications must be submitted before the closing date advertised.

We reserve the right to close the vacancy early if a high volume of applications is received.

For more information, please download the recruitment pack.

Role Context

As part of Gaddum’s Talking Therapies service, the PWP Supervisor will oversee the Step 2 service within HMR. This role will provide clinical case management and skills supervision to both qualified and trainee PWPs. The role combines supervisory and service leadership with a small clinical caseload and focuses on ensuring high-quality, evidence-based care and strong support for staff wellbeing and professional development.

Our PWPs will be completing training positions, including full participation in an accredited Postgraduate Certificate (PGCert) or equivalent training in Low Intensity Interventions at one of our partner universities (e.g., University of Manchester, UCLan, or LJMU).

Role Purpose

The PWP Supervisor will:
• Lead on service development, training, and quality improvement
• Provide high-quality clinical and case management supervision to PWPs
• Support PWPs with clinical risk, complex presentations, and professional development
• Regularly assess and sign off all supervisees’ clinical competency for training and ongoing registration requirements.
• Maintain a small caseload, delivering low-intensity interventions where needed
• Liaison with educational providers of the training courses to meet the joint learning agreement

Main Duties and Responsibilities:

Clinical Practice:
• Conduct assessments and deliver low-intensity CBT-based interventions when needed
• Respond to clinical risk and manage urgent presentations, acting as a Safeguarding Officer for the service
• Maintain up-to-date knowledge of evidence-based practice in line with NICE guidance
• Contribute to the overall caseload capacity of the service in times of high demand

Quality Assurance and Service Improvement:
• Oversee outcome measures, recovery rates, and KPIs for the service, ensuring they are consistently met and accurately recorded
• Participate in clinical audits, data monitoring, and service evaluation
• Support innovation and continuous improvement within the service
• Complete quarterly reporting as required by the service commissioner

Collaboration and Development:
• Work collaboratively with Step 3 clinicians, GPs, VCSE partners, and university providers
• Contribute to outreach and promotion of the service across HMR
• Facilitate team learning, reflective practice, and training delivery
• Work alongside commissioners from the Big Life Group to achieve shared goals

Academic and Supervision:
• Provide clinical and case management supervision to the team of PWPs
• Monitor PWP trainees’ progress against learning objectives
• Lead PWPs in reflective practice sessions
• Support PWPs to attend and complete all training modules, assignments, and practical components of the university training programme
• Support PWPs to apply academic learning to clinical practice

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

New Perspectives – Fundraising Manager

A brief Job Description 

Status: Part-time, 22.5hrs per week
Salary: £21,000 per year (£35,000 FTE)
Flexible working options - hybrid, home-working, occasional travel to our Nottingham office and to events
Closing date: Tuesday 15 July 2025, 12pm 
Interviews will be held w/c 21 July 2025

About New Perspectives

New Perspectives is the East Midlands’ leading touring theatre company. For over 50 years we have made new writing accessible, creating ambitious, relevant theatre that connects with audiences locally and nationally. We support early-to mid-career theatre makers through unique, regionally rooted development opportunities and share powerful stories that amplify underrepresented voices.

About the Role

New Perspectives is seeking a dynamic and experienced Fundraising Manager. This role is ideal for an individual with a strong background in fundraising, donor engagement, and relationship management who thrives on developing strategies and delivering high-quality written proposals for grants, corporate partnerships, and major donors. You will play a critical role in driving income growth, building a pipeline of prospects, and nurturing meaningful partnerships that advance our artistic mission.

As Fundraising Manager, you will work closely with closely with the Executive Director and senior leadership, leading on mapping and maximising opportunities across a broad spectrum of fundraising activities, including Trusts and Foundations, individual donors, and corporate partners. An ability to understand and translate complex project information into compelling funding proposals will be key to your success.

This is a varied role with plenty of scope for creativity and innovation. You will bring insight and strategic thinking to our income generation activities, using your knowledge of the fundraising landscape to develop multi-year funding bids and engaging stewardship journeys. You will also help to shape and deliver engaging donor communications and impactful reporting.

The ideal candidate is someone who is highly motivated, organised, and thrives working independently while also contributing positively to a collaborative team culture and grow a vibrant fundraising portfolio.

Key Responsibilities

• Research and write high-quality, targeted funding proposals, including multi-year bids.
• Develop a pipeline of Trusts, Foundations, and corporate prospects in collaboration with the Executive Director.
• Create annual impact reports for major donors and generalised updates for other supporters.
• Deliver a rolling fundraising plan for individual and corporate giving.
• Evaluate new income ideas and ensure a balanced portfolio across fundraising streams.
• Support corporate sponsorships and maintain stewardship of donor relationships.
• Ensure all activities complies with GDPR.

Key Experience

We are looking for an experienced fundraiser or development professional with a track record of meeting income targets and developing strong donor and corporate relationships. You will have at least three years’ experience in fundraising, with proven skills in writing compelling funding proposals, creating fundraising materials, and implementing income strategies. A strong understanding of fundraising methods and supporter motivations is essential, as is your ability to communicate charity impact to diverse audiences. You will bring creativity, innovation, and a flexible, problem-solving mindset. Experience in trust and corporate prospect research, and familiarity with fundraising databases and relevant regulations is desirable. 

Closing date: Tuesday 15 July 2025, 12pm 

Please download our Job Pack for further information [PDF], which includes details on how to apply.

New Perspectives is committed to offering a variety of suitable working arrangements. We are open to discussing flexible working options and welcome proposals that are practical and appropriate for the role. 

We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.

This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.

You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.

You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.

People & Culture Administrator
Hybrid / London Office | Full-Time | £23,000 – £27,000 | 35 Hours per Week

Are you a natural organiser with a heart for people and a passion for admin done well? Do you want your work to have purpose and impact?

Join Keychange Charity – where care and compassion are at the heart of everything we do.

Keychange is a Christian charity supporting older people and homeless communities across nine care and housing sites in England. Our People & Culture (HR) team plays a vital role in creating supportive workplaces so that our care teams can deliver exceptional service.

We’re looking for a People & Culture Administrator to join our small but dynamic central office team. You'll be the friendly first point of contact for HR queries, supporting everything from recruitment and onboarding to payroll prep and wellbeing initiatives.

What You’ll Be Doing

• Keeping employee records accurate and up to date (Planday & SharePoint)
• Supporting recruitment admin and coordinating onboarding and exits
• Helping managers across our sites with job adverts and employment letters
• Preparing and checking data for payroll accuracy
• Coordinating initiatives like Wellbeing Mentors
• Assisting with the administration of the organisation wide performance management processes (including appraisals and supervisions)
• Supporting internal communications, events, and policy rollouts

You’ll be working closely with our People & Culture Officer, Payroll Lead, and local community managers – a great role if you’re looking to gain broad HR exposure in a values-led organisation.

What We’re Looking For

Essential

• Solid admin experience – ideally in HR, payroll, or finance
• Excellent attention to detail and organisational skills
• Confident using Microsoft 365 (especially Excel, Outlook, SharePoint and Teams)
• A positive, people-first approach – you're helpful, responsive, and discreet

Desirable

• Experience in a charity or care setting
• Knowledge of Planday or other HRIS systems

Why Work With Us

• Purpose-led organisation – be part of something meaningful
• Hybrid working – with 1–2 days in our friendly London office
• 25 days’ holiday plus bank holidays
• Wellbeing support – including 24/7 GP and counselling access
• Recognition and rewards – including Keychange Awards and referral bonuses
• Career development – specialist training tailored to your role
• Pension scheme and Blue Light Card

Ready to Apply?
We’d love to hear from you! Send your CV and a short covering note telling us why this role excites you.

Finance & Fundraising Manager Job Description

Finance, Fundraising, Strategy

Role Description

Management of and responsibility for the financial planning, budgeting and administration for all of the charity’s activities and staff. Working with the CEO and Outreach Manager, the role will develop and implement Yada’s financial strategy, engage with supporters, donors, businesses and communities to secure financial support for the charity’s maintenance and growth, whilst seeking new funding opportunities, including writing  grants applications. 

Line Manager: CEO

Hours/Days: 3 days (21 hours)

Salary: £32,166.60 pro rata

Start date: 1st September 2025

Contract: 1 year fixed term, subject to funding

Location: Yada Offices, Worthing 

Key responsibilities:

Overarching responsibilities

• Working with the CEO, have oversight of all financial aspects of the charity

• With the CEO, have responsibility for financial strategy, planning and budgeting, ensuring financial stability of the charity

Financial management 

• Ensure the budget provides for the charity’s objectives

• Work with Bookkeeper to ensure accurate records of income/expenditure (Quickbooks)

• Oversee and manage monthly payroll (Payroo) and pension scheme (NEST)

• Manage relationship with HMRC including Gift Aid claims and prepare donor statements

• To support CEO  with preparation of the annual and fundraising budgets

• Prepare Annual Charity Accounts (cc16a) and manage independent Examination

• Comply with financial policies and procedures

• Manage charity bank accounts and monitor cash reserves and investments

• Process all invoices for payment

Fundraising 

• Develop and implement fundraising strategies

• Build relationships with key donors

• Research and apply for grants

• Monitor funding timelines and write end of grant reports

• Lead on organising fundraising campaigns and events

• Manage donor and supporter data

Other Responsibilities

• To attend monthly team meetings and be an active member in decision making for Yada’s future

• To prepare quarterly reports for Trustee meetings 

•  Other duties from time to time as we may reasonably require

Person Specification: Finance & Fundraising Manager

Essential Criteria

Qualifications

• Degree or equivalent experience in finance, fundraising, business, or related field

Experience

• Proven experience in financial management and budgeting within a charity or non-profit context

• Demonstrable experience in developing and implementing fundraising strategies

• Successful track record of securing funding from grants, donors or other income sources

Skills & Knowledge

• Strong financial literacy, including budget preparation and monitoring

• Knowledge of charity accounting and reporting requirements (e.g., cc16a)

• Proficiency with financial tools such as QuickBooks, Payroo, NEST & Excel

• Understanding of Gift Aid and HMRC compliance

• Excellent communication and interpersonal skills

• Strong writing and storytelling skills, especially for fundraising and reporting

Personal Attributes

• Highly organised with attention to detail

• Strategic thinker with a proactive approach

• Ability to work collaboratively in a small team

• Alignment with Yada’s values and mission

• Able to manage multiple responsibilities and deadlines effectively

Other

• Willingness to work flexibly, including occasional events outside standard hours

• Right to work in the UK

Desirable Criteria

Qualifications

• Recognised financial qualification (e.g., AAT, CIMA) or fundraising certification

Experience

• Experience preparing or supporting audits or independent examinations

• Previous work in a women’s support organisation, social justice, or similar field

• Experience in building relationships with community or business donors and sponsors

• Experience in organising events

Skills & Knowledge

• Knowledge of databases

• Familiarity with charity sector regulations and reporting standards

PLEASE NOTE: THE FINANCE & FUNDRAISING ROLES CAN BE SPLIT FOR THE RIGHT CANDIDATES:

Finance Manager - one day a week

Fundraising Manager - two days a week

How to apply

Please send a CV and cover letter, addressing the job description and person specification, to Helen Moore by midnight on Monday 21st  July.

We will be actively interviewing so early applications are advised.

As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.

Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities.  You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.

Join Samaritans as a Volunteer Experience Advisor
Are you passionate about creating meaningful volunteer experiences? Do you have experience of volunteer management and are available to start soon?

Samaritans is looking for a dedicated Volunteer Experience Advisor with experience managing volunteers to join our dynamic team and help shape the future of volunteering across our network.

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteer leaders in recruiting, engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

Key Responsibilities:

• Alongside a team of Volunteer Experience Advisors, act as the first point of contact for branch, region and nation queries to the team
• Lead the in provision of expert advice and support to branches and regions in response to matters relating to the recruitment, engagement, management, and support of volunteers.
• Oversee Samaritans complaints, concerns and mediation processes, ensuring a supportive, robust and fair system for managing issues across the volunteer network, including timely resolution.

Skills and Experience

• Excellent knowledge and experience of volunteering management and good practice.
• Experience of providing advice, training or support on volunteering matters.
• Experience and understanding of organisational risk and safeguarding relating to the involvement of volunteers.
• Knowledge of principles of natural justice and complaints management good practice.
• Ability to digest complex information, producing analysis and meaningful conclusions.
• Project support experience.
• Report writing and presentation skills.
• Experience in prioritising workloads and working to deadlines with speed and accuracy.

Why Join Us? 

At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference. 

Working at Samaritans: 

​​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please visit our careers page.   

​Being Inclusive:   

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.   

​Application:  

If this sounds like the opportunity for you, please upload your CV and a one-page cover letter, outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July.

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Please visit our website to download an application pack

Closing date for applications: 28 July 2025 at 9am

Interviews will take place on: 6 August 2025 

Are you a fantastic leader who is passionate about supporting young people into employment?

The King's Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. This role also incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector.  We need a fantastic leader to help us achieve our ambitions in the South West and ensure the success of our Health and Social Care programmes and partnerships.

This role will involve leading a small team of delivery staff working to support young people in the South West, predominantly in Bristol but also some delivery in Plymouth and the wider South West. We are passionate about flexible working but it’s worth being aware that this role will be based in Bristol (working from our Bristol Centre) and you will be required to travel across the patch to support your team. 

As part of the Leadership Team, you will be responsible for overseeing the delivery of our Healthcare programmes, in line with contractual requirements. You will lead the Health and Social Care team to develop and implement our delivery plan and ensure we meet targets, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes and/or knowledge of the Healthcare sector would be great as well as the ability to build and sustain stakeholder relationships and inspire colleagues.

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

Salary: £46,017

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.

Role & Responsibilities

Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.

Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.

Our ideal Membership & Individual Giving Manager

• Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
• Experience of digital marketing including use of social media to grow supporter base and raise income
• Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
• Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.

(Please see job description for full person specification)

Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.

REF-222186

In this role, you will be the face of our friendly and passionate Supporter Engagement Team. You will have the opportunity to support in creating and launching exciting new fundraising products, attend a wide variety of events and add your voice by reviewing current processes which will benefit our fundraisers.

You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs) as well as our Sporting Events and Corporate Teams. You will be the first point of contact for the majority of our supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their amazing adventures.

You will provide crucial administrative support to the RFOs and all teams in Supporter Led Fundraising (Sporting Events, Corporate, and Marketing and Engagement). Support will include adding accurate details to our database, coding gifts tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.

This role will be known internally as Fundraising Executive*

Main duties and responsibilities of the role:

· Be the positive, passionate face and first point of contact for the Supporter Led Fundraising (SLF) team.

· Build first-class and long-term relationships through telephone calls and emails with our supporters to ensure they have the best fundraising experience at Alzheimer’s Research UK.

· Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.

· Provide administrative support for the whole of the SLF team, primarily to the home-based RFOs.

· Support the Sporting Events Team with recruitment and stewardship of events. 

· Work with our Corporate Teams to effectively steward our partner companies.

· Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.

· As one of the key fundraising contacts, keep the managers and team up to date with supporter feedback.

· Provide central communications within the organisation on behalf of the team, updating them on upcoming events and projects.

· Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.

Administrative Support

· Process material requests from fundraising supporters, offering appropriate support while considering charity cost.

· Provide support on fundraising email inboxes e.g. skydive inbox and Walk For a Cure

· Provide further support to the RFOs where necessary including mass printing, franking, booking couriers and personalising thank you letters and certificates.

· Provide additional support on Ad Hoc campaigns such as Facebook challenges.

· Ensure clear, consistent and up to date fundraising data management including adding new constituents to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.

· Support with social media and website updates including virtual fundraising challenges.

· Provide data support to the Senior Officer.

· Ensure all communications are in line with GDPR policies.

· Become the Central coordinator for SLF-wide activities and procedures, e.g. skydives, contactless machines and invoice processing.
 

Spotting Potential

· As the central point of contact for the SLF team, you will effectively and consistently spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.

· Identify and research potential community group and business partnerships for SLF teams.

· Use data reports to spot fundraising trends and identify opportunities.

· Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.

· Effectively communicate ARUK’s legacy messages to supporters via telephone and in writing.

Collaboration

· Build strong relationships with teams across the organisation in order to work collaboratively, allowing you to offer the best stewardship journey to our supporters.

· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity.

· Work closely with teams such as Science Communications, Digital and Design to help create appropriate stewardship journey assets for the whole of SLF.

· Liaise with our Supporter Care team to ensure processes are in-line across the organisation.

· Become involved in a Community Fundraising Project Group, adding creative insight and performing administrative and relationship-building duties based on one of our key fundraising areas.

What we are looking for:

· Good knowledge of Word, Excel, and Outlook.

· Experience of working in a customer service role.

· Confident working with computers.

· Enthusiastic and polite telephone manner.

· Confidence in making telephone calls to new and warm individuals.

· Excellent written and verbal communication skills.

· Good organisational skills.

· Able to juggle multiple demands on your time and prioritise appropriately.

· A passion for wanting to deliver the best, first-class stewardship journey for our incredible supporters.

· Warm, friendly and personable.

· A professional and hard-working team player with a positive and collaborative work ethic.

· A willingness to learn and adapt to processes.

· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.

· Flexibility to work occasional unsociable hours when the role requires.

· Willingness to travel independently when required.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Community Fundraising Manager

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.

Contract:  Permanent
Hours:  30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Interview dates: First-round interviews will be held on a rolling basis

Purpose of the role

• Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
• Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
• Lead the strategy for our Individual/Regular Giving programme
• Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
• Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
• Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
• Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising

Ideal candidate

The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.

Person specification

Essential

• Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
• Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
• Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
• Excellent relationship building skills
• Ability to manage several projects at the same time
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• Understanding of digital marketing
• An understanding of GDPR in relation to fundraising

Job title: Fundraising Manager

 Hours of work: 15 hours per week

Salary: £30,226.00 per annum pro rata FTE

Annual leave: 25 days plus bank holidays and birthday leave pro rata

Benefits: Company pension following 3-month probationary period

Contract: Permanent

Location: Hexham

Reporting to: CEO

Northumberland Domestic Abuse Service

NDAS provides support to all victims who have been the subject of domestic abuse/violence, supports them through the criminal justice system and offers relevant advice and assistance, both practical and emotional. 

NDAS empowers victims to make decisions, increase their options, their confidence and safety.  Prevention and awareness raising activities are also delivered across Northumberland and counselling to the children of our service users.

Established in 2003, NDAS has a track record of providing excellent services and is a key member of domestic abuse provision in Northumberland.  We have a secure financial foundation and are looking forward to developing our team to continue to provide essential services in tackling domestic abuse.

 OUR VALUES

Welcoming: We welcome you, whoever you are

Believing and accepting: We believe you, accept you and will not judge you. We do not discriminate

Understanding: We understand what you are experiencing. Our staff are here to listen

Protecting: We make sure you stay safe and will help you to make plans to ensure your safety

Empowering: We help you to find your voice and gain confidence and independence

United: Working with you, and with other local partner organisations, to find the right support

Purpose of the job

 You will be an important member of the Senior Management Team, supporting the CEO to drive income growth. To be successful in this role you will be a strategic thinker who is highly organised, adaptable and flexible, able to inspire campaigns, appeals and experiences to drive income growth across a range of platforms and linking in potential support to the work of NDAS. 

You will form strong working relationships with stakeholders and funders.  You will have strong experience of working with partner agencies, negotiating costs, managing contracts and driving performance to achieve targets.

As Fundraising Manager, you will work closely with the CEO and SMT.  Also attending the Finance Sub-Group meetings that report into the Board.

 Key Accountabilities

1. You will work with the CEO to maintain and implement the Fundraising Strategy.

2. You will develop strategic relationships with funders and stakeholders.

3. You are accountable for the management, performance and reporting on all income strands.

4. You will work with the CEO to produce a bi-monthly Funding Overview report and projected Income Generation Plans for consideration by the Finance Sub-Group and to be reported to the Board

Responsibilities:

 1. Planning, implementing and driving forwards the Fundraising Strategy with a focus on expanding the range and size of income sources.

2. Identify new funding streams from Trusts, Statutory agencies and corporates, and submit funding bids.

3. Manage Individual Giving and Legacies

4. With the CEO produce and maintain an Income Generation Plan with a timeline setting deadlines for the submission of funding applications

5. Work with the CEO and Finance Manager to manage the allocation of costs across the budget and to ensure delivery in line with funding requirements.

6. Work with the SMT to manage and monitor all outcomes associated with each funding stream.

7. Produce funding applications with informative narrative content and robust data

8.   Maintain a monitoring schedule and produce reports in line with funder/stakeholder requirements also with informative narrative content and robust data

9.   Maintain regular communication with funders and potential funders to build strong working relationships and increase funding opportunities

10. Support the CEO in developing strategic and operational plans for the organisation

11. Monitor and collate other outcomes and achievements of the organisation.

12. Attend the SMT and Team Meetings (as needed).

 Other

• Upholding confidentiality at all times with regard to the organisation and its members
• Supporting the evaluation, review and implementation of Northumberland Domestic Abuse Service’s policies and procedures
• Develop productive working relationships with colleagues and stakeholders
• Develop a culture and systems that promote equality and value diversity
• Promote a health and safety culture within the workplace
• Manage personal resources and own professional development
• All information must be maintained in accordance with the Data Protection Act

Undertaking any other duties, the CEO feels appropriate.