Project Manager
Axial Spondyloarthritis International Federation (ASIF) is seeking a Project Manager to manage and strengthen ASIF’s growing portfolio of international projects.  This is a hands-on role, it is not an IT based Project Manager role.

Working with a steering group (Trustees, members and/or other stakeholders) to manage the design, delivery and review of small portfolio of projects.  This may include gathering experts to develop the scope of a project, gathering information from ASIF’s members, commissioning and managing technical providers, organizing and annotating stakeholder meetings, planning marketing and communications and project launch events, dissemination of information and writing reports for sponsors.  The post may involve some overseas travel.

About us
ASIF is an international membership organization representing patient associations around the globe specializing in the support of patients with Axial Spondyloarthritis (axSpA).  Currently we have 47 member associations in 41 countries.  ASIF’s role is to increase awareness of axSpA and knowledge of the disease around the world.

About this role
Founded in 1988, ASIF has been run by its Trustees for many years. Now it is growing.  ASIF  registered as a UK Charity in 2017 and contracted its first member of staff three years ago.  ASIF is now developing, in partnership with corporate partners and members, some exciting projects which will promote awareness and improve the quality of life for patients with axSpA worldwide.

We are seeking a Project Manager to work on a short-term renewable contract, starting with 22.5 hours per week, with the possibility to increase in the future if enough income is generated.

Trustees and members are very involved in managing ASIF’s projects.  The post-holder will need to forge good relationships with many stakeholders worldwide.  Meetings are held virtually and are often outside normal office hours.

ASIF is constantly developing and looking at opportunities to create effective global campaigns and because of that, the role and the portfolio of projects could change.  The post-holder must be responsive to change and flexible in their approach.

The projects
IMAS or the International Map of Axial Spondyloarthritis, is a project that is up and running and is now moving into a second phase.  It is a survey of patients that was created to explore how axSpA affects patients’ relationships, work, daily activities and mental health.  The survey highlighted long delays to diagnosis and suboptimal management of axSpA.  The survey was expanded to 12 European countries and the results of that phase were published in 2019.  Now the survey is going global and the results of that phase are expected to be ready in the next year or so.  ASIF is taking a more pivotal role in the management of IMAS going forward and it will be the Project Manager’s role to represent ASIF’s interests on the management team and to drive this very exciting project forward. 

Delay to Diagnosis (D2D).  We have long been aware that there is a delay to diagnosis, the IMAS survey highlighted that it is an average of 7 years internationally.  It is this delay to diagnosis that is the focus of ASIF’s new project. ASIF is developing a project that will aim to make a global case for change.  We need to outline the benefits of reducing the delay to diagnosis, focusing on the benefits to patients and to governments, healthcare providers and policy makers.  The project sub-committee plans to expand on the international data available by finding out more about the similarities and differences between countries.  We will then develop a document and materials that can be disseminated worldwide.  You will need to be comfortable working with some ambiguity whilst this project is developed towards its aim by the steering sub-committee.

Application process
Please submit your CV with a 2-page covering letter explaining how you meet the requirements of the job description.  Applications to be received by email by the end of Friday 21 August 2020.  Interviews will be held by online meeting on 1 or 2 September 2020.

Details of the role
Reports to:  Executive to the Board

Term:  1 year initially 3 days per week, with potential to expand (dependent on funding).  Two-month probation period. 

Days per week:   3 days per week (22.5 hours).  There is no need to work fixed working days, hours will need to be sufficiently spread over the week to enable appropriate response times.  There will need to be an amount of flexibility because the post-holder may need to attend online meetings at hours and on days that suit the Trustees and other stakeholders.  Hours can be spread over the week and averaged over time as work demands (some weeks may be busier than others).

Location:  Home based.  Occasional meetings in London/Europe and possible travel worldwide if the project requires it – not normally for more than one week at a time.

Fees:   £22 per hour. This is a self-employed position. The applicant will be responsible for providing their own workspace and office equipment and managing their own tax affairs.  Other expenses eg travel and subsistence when travelling on charity business will be claimable on discussion with the Executive to the Board.

Start date:  As soon as possible.  Ideally mid-September 2020. 

Key tasks

• Develop, implement and review project plans
• Understand and represent the vision of all partners
• Working with Trustees, stakeholder sub-committees, define the project scope/s
• Co-ordinate, run and record project meetings, and associated papers
• Commission external work as required and agreed
• Build and manage relationships with and influence a range of stakeholders
• Work with steering committee and stakeholders to design dissemination
• Manage project risks
• Manage budgets
• Develop and implement a communications (dissemination of materials) and marketing strategy
• Report regularly to the Executive to the Board and Trustees
• Prepare reports for sponsors
• Undertake other tasks as reasonably required

About you
We are looking for a self-motivated, organized individual with the skills, attitude, and experience to drive ASIF’s projects forward with enthusiasm and motivation.  Ideally you will have significant experience working in a comparable role in the charity or healthcare sector.  You will need to be confident working in a collaborative way with steering groups, sponsors, patients, trustees, members, and other stakeholders.  An effective communicator.  Working closely with ASIF’s Trustees and the Executive to the Board you will develop project plans and manage them towards their conclusions.  You will have a strong understanding of and commitment to healthcare improvement and improving the patients’ journey.

Essential Requirements:

EDUCATION AND TRAINING

• Degree or equivalent experience

EXPERIENCE

• Significant experience in a comparable role

• Excellent knowledge of techniques for planning, implementing, and monitoring projects

• Good understanding of healthcare quality improvement principles/patient advocacy and approaches and marketing

• Significant experience of working in partnerships/collaborations

• Budget management experience

• MS Office applications and videoconferencing

• Ability to convey complex ideas in a compelling manner

PERSONAL ATTRIBUTES

• Exceptional written and verbal communication skills – needs to be fluent in English

• Strong creative thinking and problem-solving skills

• Ability to build relationships and collaborate with a range of international stakeholders – and generate trust and credibility

• Ability to balance multiple and conflicting priorities and use good judgement so that problems are spotted in advance and solutions identified quickly

• Ability to maintain a professional and confident approach

• Diplomatic and flexible

• Self-motivated and proactive

OTHER REQUIREMENTS

• Willingness to travel globally as required

Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Creative Content Manager

BASE LOCATION:  London, UK

REPORTING TO: Head of Communications and Creative Content

LINE MANAGEMENT RESPONSIBILITIES:

Multimedia Content Producer

Graphic Design Coordinator

Copywriter & Editor

Islamic Relief:

Islamic Relief is an international non-governmental organisation (INGO) founded in the UK in 1984 by a group of medical doctors and activists. Established in response to the widespread famine in Africa, Islamic Relief has grown to become one of the world’s largest Muslim INGOs with a presence in over 40 countries worldwide.

Since 1984, Islamic Relief has saved and transformed the lives of over 110 million people. By responding to disasters, rebuilding lives and preparing people in case disaster strikes, we save lives before they are lost. In addition to providing disaster and emergency responses, we also promote sustainable economic and social development by working with local communities – regardless of race, religion or gender. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and an implementing partner for DFID, ECHO, the World Food Programme (WFP) and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (Communications & Creative Content):

The role of the Communications & Creative Content Department is to provide strategic and operational leadership to Islamic Relief in the areas of media, advocacy, internal comms and creative content. There is a focus on all internal and external communications and reputation management.

The Department also works in partnership with Islamic Relief departments to provide creative content and communications expertise ensuring that high quality information, material and resources are delivered and sustained to support and promote our work on fundraising, advocacy and programmes.

JOB PURPOSE:

• To manage a team of creative communications professionals, covering multimedia content, graphic design and copywriting/editing
• To respond to the creative needs of colleagues in other departments in Islamic Relief UK (including the Media team, the Advocacy & Public Affairs team, and the Fundraising and Marketing
• To manage content collection from domestic programmes and international programmes, as well as from fundraising and advocacy events in the UK departments).

KEY WORKING RELATIONSHIPS

• Head of Communications & Creative Content
• Creative Content staff
• IRUK managers
• IRW’s International Programme Department
• External agencies and suppliers

SCOPE AND AUTHORITY

Scope of the Role:

• Provide effective leadership for team members producing creative content, and act as an inspiring role model at all times.
• Build strong working relationships with departments across the organisation to ensure integrated communications and creative content plans are developed and implemented to achieve maximum impact with external audiences.

Responsibility for Resources:

• Overall responsibility for all technical equipment in the marketing unit – cameras, video, edit suites
• Responsibility for budget for equipment, repairs, commissioning freelancers and carrying out content-gathering trips
• To be the guardian of event photography, filming and intellectual property, managing distribution of logos, copy and images, including all imagery/footage used on the website.

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff.

1. Develop and deliver IRUK’s Creative Content strategy

• Develop and deliver a comprehensive creative content strategy and budget for the Creative Content Unit
• Devise and implement creative content plans, targets and KPIs
• Work with colleagues in the Creative Content Unit to use analysis and insight to develop and improve creative content plans and inform future decision-making
• Develop and oversee the implementation of guidelines and standards for the professional accomplishment of creative content
• Generate creative ideas about ways to promote the work and profile of Islamic Relief UK, developing and implementing plans to take these forward
• Ensure that all creative content adheres to branding guidelines and promote the brand
• Benchmark creative content activities against other leading INGOs by producing or commissioning audits

​2. Management of Creative Content Unit

• Provide effective leadership and line management for staff in the Creative Content Unit, providing support and advice on a day-to-day basis, carrying out regular 1:1 meetings and being responsible for performance reviews and appraisals
• Identify and provide relevant training and development opportunities to staff
• Ensure the team operates within a collaborative, communicative and learning environment, providing opportunities for personal and professional development
• Lead by positive example to create a motivational working environment which inspires the team
• Plan, delegate, manage and review work plans and projects to ensure the Unit’s operational plans are being achieved
• Manage effectively the expenditure of the Unit budget as well as any  resources
• Work with the Graphic Design Coordinator and Multimedia Content Producer to recruit consultants and specialists as and when required

3. Manage creative content activity

• Maintain branding guidelines for the production of creative content, ensuring consistency of messaging and tone of voice
• Act as an internal advisor for creative demands from internal clients; help teams to build their understanding of best practice
• Regularly analyse, measure and evaluate all creative content
• Manage the design and production of all offline and online materials on time and within budget
• Maintain and review creative briefs from colleagues  and ensure that output is characterised by the highest creative standards
• Liaise with creative and media buying agencies to ensure that all activity is delivered on time
• Work with the Creative Content Unit to monitor activity, using sound judgement and a focus on innovation and optimisation to make any necessary changes to ensure final targets and objectives are met
• Put in place effective processes to track, monitor, measure and evaluate the impact of the team’s work against agreed KPIs

4. Content planning, gathering and delivery

• Work collaboratively with key stakeholders within IRUK to identify content needs and priorities
• Establish and maintain processes and procedures for content gathering such as photography and videography guidelines, briefing templates, case study writing guidelines, consent forms and translation process
• Liaise with colleagues in IRW’s Network Resource & Development team to coordinate content gathering activities to avoid duplication of efforts
• Regularly liaise and develop positive working relationships with photographers and videographers based in the UK and internationally
• Oversee the production and maintenance of a database of freelance photographers and videographers
• Manage a content calendar and lead regular content planning meetings; scope, plan, commission and manage the development of content
• Manage and commission content gathering trips overseas or in the UK, in consultation with internal stakeholders, and delivering contracts for services
• Work with the Internal Communications Coordinator to update relevant teams on key content developments.

5. Other

• Research creative content  trends and innovations with a view to improving IRUK’s creative content  work
• Develop and contribute to effective work practices, including setting up and implementing effective systems and procedures
• Network with peers from third sector and campaigning organisations
• Stay abreast of technology trends and use this to contribute ideas to the Communications & Creative Content  Strategy
• Keep up-to-date with key concerns in the development sector and the Muslim charity sector
• Travel, when required, both nationally and internationally for content-gathering trips
• Undertake any other duties commensurate with this post as reasonably requested by the line manager

6. General duties of Islamic Relief staff member

• Participate in staff forums and meetings
• Adhere to Islamic Relief’s policies and procedures
• Represent Islamic Relief to supporters and stakeholders
• Treat all colleagues, volunteers and external stakeholders with dignity and work within and adhere to Islamic Relief’s equal opportunities statement and policies
• Ensure professionalism and credibility at all times

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to Islamic Relief’s vision, mission and values.

Essential Criteria

Experience

• Production of core marketing collateral including print, digital and audio-visual resources
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Experience of managing and working with creative teams
• Proven experience of working as part of a busy creative team
• Proven experience of working in partnership with other teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• Experience of working with and commissioning design, photography and video content
• Experience of commissioning freelancers (e.g. graphic designers, videographers, photographers)
• Proven experience of project managing work from conception to delivery, and monitoring and evaluating its impact
• Experience of working to budgets
• Development and implementation of systems, processes and structures to improve effectiveness
• A track record of developing innovative marketing campaigns across multiple platforms
• Line management experience – managing, motivating and developing staff.

Knowledge, Skills and Qualifications

• Effective management of own workload and ability to work on a number of projects at any one time, to tight timescales
• An ability to interpret creative briefs and to guide colleagues
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management An aptitude to plan annually, multiple campaigns and activities
• An understanding of creative content trends
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels
• Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing and communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector.

Personal Attributes

• Creative and innovative approach to online and offline media
• Strong team player
• Motivated, positive and solutions-focused
• A proactive and collaborative approach to challenges in your work
• Confident and positive approach to work
• Strong motivation for and empathy with the aims and objectives of Islamic Relief.

Desirable

• Third sector experience
• Knowledge of the Muslim community
• Experience of providing advice and support to internal teams on creative briefs
• Established contacts with creative freelancers (e.g. graphics designers, photographers, videographers and video/photographic editors).

Other

• Willing to work evenings and weekends, particularly during emergency appeals.

About Us

Our office is located in Hatfield, Herts, however, like many organisations we are all currently working from home due to the coronavirus pandemic, although previously we were largely office based.  We will consider other working locations

This is a full time position (35 hours per week). However, due to the effect the pandemic has had on the charity we have had to ask our staff to reduce their hours to 80% and our full time employees are currently working 28 hours per week. We will be returning to full time working as soon as we can, but no later than January 2021.

About you

You will be a highly motivated and target driven individual who has successfully managed large scale, high quality events and run marketing campaigns to recruit event participants or fundraisers, as well as pruducing new fundraising products, either events or community fundraising activities and developing engaging supporter journeys for your fundraisers and event participants to inspire and engage their long term support. 

You'll have significant experience of leading and managing teams as well as bugetary and financial management responsibilities, negotiation with suppliers to achieve the best deal to maximise income and analysing an event to review its financial success and the ROI.

Your excellent communication and interpersonal skills will enable you to engage effectively with key stakeholders, supporters and colleagues from across the charity.

If this sounds interesting to you, then we'd love to hear from you.

Key Responsibilties:

1. Develop and manage Crohn’s and Colitis UK’s Community Fundraising and Events programmes

• Develop and implement a Community Fundraising strategy, introducing this new income stream to the organisation.
• Create new, appealing Community fundraising activities to recruit new audiences and supporters including small-scale corporate partners, clubs/associations and individuals, deliver initial pilot activities followed by rigorous evaluation and review of potential financial and supporter engagement value.
• Develop an Events Fundraising strategy, ensuring that we are the charity of choice for prospective event fundraisers with a link to Crohn’s and colitis, and develop a varied events portfolio which maximises income opportunities.
• Explore Event and Community charity of the year partnerships, producing high quality pitches and proposals.
• Oversee the growth and evolution of our bespoke events, developing them into the organisation’s flagship events, tailored to the needs of our community and supported across the charity.
• Work with colleagues in Marketing and Communications to produce robust and creative marketing plans, and engaging multi-channel content to increase participation, engagement and funds.
• Explore new opportunities in Events such as virtual activities, overseas challenges, and extreme events, creating innovative and engaging packages to attract new audiences.
• Recruit new supporters to the organisation through a range of methods and channels and work with colleagues to cross-sell and promote additional ways of supporting.
• Work with the Stewardship Manager to develop and test supporter journeys for Community and Event participants to ensure continued engagement and involvement in the Crohn’s & Colitis UK community.
• Ensure that all activities comply with best practice and relevant legislation including the Data Protection Act.

2. Management

• Lead, manage and develop a high performing team, by providing management and guidance to direct reports, in order to ensure that the Community and Events Fundraising team’s KPIs and objectives are achieved.
• Ensure direct reports each have a clear personal development plan which is reviewed quarterly.
• Proactively contribute to the Income Generation team and charity wide leadership team.

3. Relationship Management

• Develop and manage high quality relationships with fundraisers to cultivate, engage and nurture prospects and existing supporters, collaborating with fundraising colleagues, senior management and trustees to maximise networking opportunities.
• Build good working relationships with colleagues in the Corporate Partnerships team to explore sponsorship opportunities for our events, co-creating exciting and appealing pitch materials.
• Manage and build excellent working relationships with key suppliers and ensure we have appropriate contracts in place. Proactively and regularly assess the efficiency and value of suppliers to ensure we are always securing the best deal possible.
• Work closely with the Marketing and Communications team to ensure we are producing the highest quality content possible for social media and digital channels which produce positive participant recruitment results.
• Oversee the relationship with our key third party processors such as Realbuzz, JustGiving, and Virgin Money Giving, ensuring a high quality and cost-effective service.
• Represent the organisation at external events as appropriate.
• Contribute to and support other team and departmental work as appropriate

4. Budgets and reporting

• Develop, manage and monitor budgets and provide internal financial reports, income analysis and monthly milestone feedback.
• Manage the Community and Events Fundraising team objectives and KPIs, reporting to the Income Generation Director on a quarterly basis. 
• Provide monthly commentary for the Management Accounts and contribute to milestone and scorecard reports for the Board.
• Use the database, Dynamics 365, to generate analytical information on our fundraisers and event participants ensuring we fully understand their journey and use this detail to inform our future activities.

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which has its offices in New York, London, Berlin, Bonn, Brussels, Stockholm, Geneva, Nairobi, Bangkok and Amman. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

IRC-UK were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 120 staff.

The Awards Management Unit (AMU)

Established in January 2016, the AMU is a global unit with the responsibility for identifying, securing, and handling all funding from statutory/government donors. The unit is organised into five pillars: Strategic Partnerships, Programme and Grant Support, Compliance and Policy, Programme Development, and Training.

The AMU is a bridge between donors and country programmes: providing expert technical advice to country programmes, while maintaining portfolio-level visibility to ensure consistency and compliance and manage risk. This unit ensures that donor compliance policies and procedures are implemented consistently, and supports all staff working across the grants management cycle for all restricted funding from global government sources.

The unit operates within a matrix management system across teams in Germany, the US and the UK, driving functional integration between all relevant units and staff, in collaboration with the Senior Vice President AMU, Vice President, AMU, and the Senior Vice President for Europe in relation to overarching issues with European donors.

Technical Excellence

At the IRC, we define and measure our success as positive changes in people’s lives in relation to five outcome areas: health, education, economic well-being, safety and power, while helping to narrow the gender gap. To achieve these outcomes – to drive our impact – our programs must be based on the best available evidence and aligned with our theories of change; adapted to context; responsive to client needs and preferences; and continuously improved by generating evidence, measuring what we do, and acting on what we learn. The Technical Excellence team supports the delivery of this.

The Purpose of the Role

As Contracts and Grants Advisor you will be responsible for the successful implementation of IRC’s European donor award requirements of a portfolio of grants and commercial contracts led by Technical Excellence (TE) and Policy and Advocacy (P&A). You will be responsible for providing advice and support for successful award management throughout the project cycle, along with promoting a strong knowledge-culture of sound contract and risk management practices, including but not limited to: quality assurance of donor deliverables, such as narrative, financial and audit reports; review of new grant agreements and contracts; guidance on donor compliance rules and IRC systems including partnerships and sub-granting/sub-contracting (PEERS); review of amendments to ongoing awards; and management of assigned donor relationships.

Scope and Authority

The post-holder will demonstrate initiative, make decisions, and provide support and advice autonomously but in line with parameters laid out by the Frameworks and Grants Director and in accordance to IRC and AMU systems and policies.

In this role you will facilitate two-way communications about grant/contract implementation issues, compliance, training, donor relations to enhance organisation-wide compliance.

Key Working Relationships

• Reports to AMU Frameworks and Grants Director
• Works as part of the wider AMU with close coordination with:
  • Programme Development Advisors covering same portfolio
  • Director of European Donor Compliance
  • Technical Excellence teams
  • Strategic Partnerships Advisors in Europe
  • Policy and Advocacy in Europe
  • Finance department on matters of financial management
  • Donor focal points at DFID, ELRHA, ECHO and other European donors

KEY ACCOUNTABILITIES

• Grant and contract management
• Provide effective, relevant and timely advice to Technical Excellence teams on systems and processes for managing, delivering and reporting on assigned portfolio of grants and commercial contracts.
• Support the creation of a strong knowledge-culture of sound contract and risk management practices, taking a proactive approach to mitigate against future contract risks.
• Review and provide substantive feedback on reports; collaborating with and ensuring input from relevant technical and financial staff before submission to the donor
• Review new grant agreements and contracts (and amendments) to ensure compliance with IRC systems and shared understanding of deliverables
• Analyse risks, strengths/weaknesses and gaps throughout the project lifecycle, with particular attention to key performance indicators (KPIs) and any payment by result requirements (PbR)Supports on negotiation of contract and subcontracts under supervision of relevant Director
• Take a proactive approach to support implementation of remedies to deliver projects (targets, logframe, timeline, budget)
• Participate in grants opening, mid-term reviews, and end of project meetings; monthly Budget versus Actuals (BvAs) meetings and by-weekly meetings with relevant teams on complex grants and contracts as is required and appropriate
• Review, provide feedback and submit project amendments (including, programmatic changes, cost extension, no cost extension, and budget realignments)
• Develop internal organisation working processes, tools and guidance for teams and AMU related to commercial contracting, as relevant
• Ensure communication and coordination processes are in place with the AMU Programme Development and Compliance & Policy teams to provide input and feedback on lessons learned at design and proposal development stages
• Supports with coordinating a capacity building programme for contract and risk management, through knowledge management, development and delivery of corporate trainings, dissemination of relevant information, on-the-job training, and mentorship.
• Support queries on donor compliance issues, referring non-routine and high level compliance matters to the line manager and Compliance & Policy team
• Advise teams on process and systems to ensure partnerships with local and international partners are aligned to internal policies (PEERS).
• Assist with consortia management for large, complex commercial contracts or grants, including providing training on contractual requirements
• Ensure teams follow internal IRC policies and procedures (e.g. OTIS, PEERS)
• Support the development of internal working processes, tools and guidance for teams and AMU as relevant

Donor management

• Manage communication and messaging with assigned donor focal points, ensuring issues and developments are escalated
• Facilitate meetings and engagement between the donor focal point and technical staff as required, representing IRC where appropriate
• Provide feedback to donor meetings’ agenda and support teams in preparation for the meetings
• Collaborate with Strategic Partnerships and Policy & Advocacy teams on specific donor engagement priorities, especially DFID/FCO

Other duties

• Travel to IRC locations around the world to undertake capacity building, training and assessment (subject to Covid-19)
• Management of IRC’s IATI requirements
• Participation in organisation’s contract management initiatives
• Update internal systems for data management; including OTIS and grants tracker
• Contribute to AMU/Unit work plan and delivery of specific projects, as assigned
• Liaise with other IRC departments and teams
• Participate in/deliver information/training sessions for regional and Technical Excellence workshops
• Proactively disseminate the services provided by Awards Management Unit

PERSON SPECIFICATION

Essential:

Skills, Knowledge and Qualifications:

• Understanding and practical experience of project management principles throughout the full project lifecycle (positioning to closeout)
• Excellent communication, influencing and interpersonal skills, including the ability to effectively manage a variety of relationships in a multicultural environment
• Strong diplomatic skills, including the ability to tailor language to different audiences and needs
• Demonstrated ability to collaborate equally effectively with colleagues in ‘remote’ and diverse teams
• Strong attention to detail to ensure own work, and work of others is of a consistent high quality in a fast-paced, demanding environment
• Solid organisational skills; detail-oriented; ability to multi-task and prioritise tasks, and to learn quickly
• Ability to work autonomously and under remote management
• Good IT skills (Word, Excel, Outlook)
• Ability to travel internationally

Experience:

• Demonstrable solid experience of DFID and/or FCO funding, regulations and procedures, particularly with regards to commercial contracts
• Experience of working with other European institutional donors and knowledge of their requirements, such as ECHO, Sida, KfW, GIZ, Irish Aid, etc.
• Contractual and financial management experience with various contract and subcontract types, including, but not limited to, cost reimbursement, time-and-materials, fixed price, framework/umbrella, and performance-based.
• Experience of working with and supporting technical experts in complex project set ups
• Experience of managing complex consortia including NGOs, for profit organisations, and academic institutions – both South & North.
• Experience of supporting start up/inception phases of larger contracts and negotiations with donors.
• Experience of writing, reviewing, and editing narrative and financial reports
• Experience of donor liaison and in providing advice and best practice on grants and contract management, including financial management
• Experience in building and maintaining relationships with senior staff across different teams and functions, including those based in other countries

The deadline for applications is midnight between Sunday 23rd August / Monday 24th August.

Interviews will take place on the 1st and 2nd September 2020.

Candidates must have the right to work in the UK.

IRC UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

Contract Manager

Location: Homebased, preferably in North East, Yorkshire or Lincolnshire

Salary: £28,000 to £32,000 p.a. with potential via performance to £35,000 p.a.

Contract Type: Permanent

Position Type: Full Time

All applications by {31st August 2020}

Would you like to be part of making a real difference to people's lives? To support people to speak up and be heard?

VoiceAbility is a national charity with a mission to enable people facing discrimination or disadvantage to strengthen their voices, champion their rights and change their lives. We provide advocacy and related support via a wide range of service contracts won from local authorities, health trusts and other voluntary and private sector organisations.

We now need Contract Managers in several locations to maximise the effectiveness of our contracts delivery and ensure we provide the support our clients need and deserve. Working in a form of matrix management, you will engage with colleagues to support them in ensuring that we are meeting all Key Performance Indicators, including making full use of our staff, finances and other resources. You will monitor, analyse and report on a wide range of data, identifying issues and recommended solutions as well as supporting proactive improvements to services and liaising with a wide range of internal and external stakeholders in pursuit of compliance and excellence.

You will need to an ability to extract and carry out detailed analysis of complex data and present findings and recommendations in a variety of formats. Balanced with this, you will have demonstrable people and influencing skills as you develop working relationships particularly with our commissioners, your operational management colleagues and support specialists. You may have worked in this field before or have the skill-set required and be looking for a new challenge or career development. In return we can offer a supportive working environment with a wide range of opportunities to develop your skills and experience by managing contracts awarded to and by us, by ensuring compliance and by advocating excellence.

Position: Contract Manager
Location: Home-based, you will be able to travel and work throughout our North & East area, covering multiple-sites currently including Sunderland, Bradford, Doncaster and Lincoln
Hours: 37.5 hours (Full Time) Permanent Role
Salary: Starting at £28,000 to £32,000 p.a. with potential via performance to £35,000 p.a.
 

Benefits: 28 days annual leave plus bank holidays (pro-rata); 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Interviews: provisionally on Friday 4th September, 2020

How to Apply: Visit our website Click on "About us", then "jobs", then click on "latest vacancies" to take you through to our latest vacancie page and select "Contract Manager". For more details of the job requirements, please see the job description and person specification and use the person specification to complete the online application form and upload your CV.

Domestic Violence; IDVA

Your new company
Hays are recruiting for a leading charity who specialise in the support of survivors of domestic violence

Your new role

• The main purpose of the job is to provide a high-quality front-line service to male victims of domestic violence, with a view improving their confidence, increasing their safety and reducing the risk of domestic homicide, honour-based violence, and harm from abuse.
• You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims' safety.
• You will be responsible for advocating on behalf of survivors of domestic abuse and managing and reviewing your cases.
• The successful candidate will have a thorough understanding of domestic abuse and its impact on victim/survivors and their children, as well as experience of providing emotional and practical support and strong casework management skills.
• You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning.
• You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
• You will understand the legal system in how it relates to survivors of domestic abuse and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings.
• An ability to work independently and prioritise a busy workload is essential

What you'll need to succeed

• You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning.
• You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
• You will understand the legal system in how it relates to survivors of domestic abuse and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.
• To be successful in this role you will ideally hold a SafeLives (CAADA) accreditation or commensurate experience (normally at least 1 year of direct casework experience supporting high and very high risk victims of domestic abuse).
• An enhanced criminal record check is required for this role

What you'll get in return
Opportunity to work for a leading UK charity
Please note salary is £24750 for unqualified and £27800 for safer lives qualified candidates

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Permanent Contract
Volunteer Manager
Lifelines
Ref: V281
Hours/Days per week: 35/5
Salary: 22,668
Location: Brighton based only – working from home
Closing date: Noon – Thursday 20 August 2020
Interview date and Location: Tuesday 25 August 2020 – Microsoft Teams

Purpose of the Role

The Volunteer Manager will help recruit, train and supervise volunteers for our Lifelines programme in Brighton, but may also support delivery of our other programmes in the London & South region.

Lifelines

The Lifelines programme is a well-established volunteer-led project delivered in Brighton for over 10 years supporting people aged 50 and over. LifeLines deliver activities and one-to-one support schemes to help older people stay more active and better engaged with their communities. Through a range of activities older volunteers experience reduced loneliness and isolation, become more physically active and leave their home more, socialising more and making new social connections with people of all ages.

Appointment to this position is subject to an enhanced disclosure check (DBS). Having a conviction will not necessarily cause a bar to employment.

To view or to download the JD and the monitoring form click the link ‘Apply on Website’

To Apply please send your CV and supporting statement with a completed monitoring form to the email address available via the link ‘Apply on Website’.

Your supporting statement is of equal importance to us as your CV and is a key part of our shortlisting process. It is an opportunity for you to outline your experience and credentials directly to the details of the post.

Volunteering Matters is committed to the provision of equal opportunities in employment and accordingly wishes to ensure that no job applicant is treated less favourably on unjustifiable grounds. To assist in the monitoring of our performance in relation to equal opportunities you are requested to complete the enclosed monitoring form. The questionnaire is for statistical purposes only. Upon receipt it will be separated from your CV and cover letter and will not form part of the selection process.

Please note: Due to the volume of applications we receive if we have not contacted you by the interview date it means that on this occasion we are unable to take your application further.

GDPR Statement

If you apply for a role with us, we’ll retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We won't use your personal data for any other purpose, or share it with any third party. You can contact us at any point to update your personal information, or ask us to delete it from our records.

A unique opportunity has become available for a national education charity that has successfully been awarded multiple large grants/government funding and is now looking to expand their performance manager team. They are on the lookout for professionals who have extensive experience managing, monitoring and capacity building subcontractors in a donor funding setting. This is a permanent role, with flexible working and 30 days annual leave.

Key responsibilities of this Performance Manager:

* Leading performance management of significant contracts with suppliers
* Leading monthly performance review meetings with subcontractors
* Supporting financial monitoring and management, quality assurance and compliance activity
* Contribute to wider aspects of programme management
* Building and maintaining effective relationships with programme commissioners

The main thing the hiring manager is looking for is someone that is used to being hands on with sub contractor performance management around large long running complex government/institutional funded programmes. The ability to manage and drive performance improvement in grant or contract activity through subcontractors/partners will be key to delivering on your remit. Demonstrable experience is expected when it comes to understanding working in performance, commissioned or contract management frameworks. Experience of business planning, budget preparation, budget management and managing multiple project priorities is also essential. You will be using quantitative and qualitative information to assess performance progress. Your stakeholder engagement skills are incredibly important as you will be working closely with other performance managers, various teams and external partners.

To apply for this Performance Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 73830DW. All applicants must be eligible to work in the UK.

Womankind is recruiting for the role of Projects Finance Manager to join its dynamic staff team based in their North London offices. The successful candidate will play a vital role in helping Womankind manage its many overseas projects and achieve its organisational objectives.

We are looking for an experienced accountant with a proven track record in managing project grants and contracts, dealing with a diverse group of stakeholders, and who is interested in ensuring equal rights for women everywhere.

The role provides administration and financial management services to the portfolio of project grants and contracts that are made and administered by Womankind. The role is responsible for ensuring effective and timely administration of donor and partners’ agreements through the project life cycle.

This is an exciting opportunity for an experienced accountant wanting to make a difference for the women’s rights movement.

Overall Purpose 

The Projects Finance Manager (PFM) is a key member of the Finance & Resources Team and will be expected to work closely with the all the other Teams across the organisation. The role is tasked with leading and coordinating the financial operations, management, and administration of Womankind’s portfolio of projects.

The PFM is responsible for leading on project financial development, contract compliance, project reporting and financial management across Womankind’s portfolio of women’s rights projects, in line with the Womankind Project Cycle Management (PCM) Manual and approach, as well as providing timely and accurate financial information and monitoring income and expenditure of all grants and contracts and identifying any over/under expenditure, and making recommendations to resolve these.

As PFM, you will be able to juggle competing and time-bound priorities and to build effective relationships with colleagues across the organisation and with partner organisations in the UK and internationally.

The PFM will  be expected to be proactive in providing integrated contract, financial and compliance expertise to a portfolio of Womankind work, throughout the project cycle: from due diligence with partners, funding proposals, project inception and interim reporting, through to final donor reporting and project close-out.

The PFM is a member of Womankind’s Finance & Resources Team, which is made up of the Finance Officer, Office & HR Manager, Management Accountant and Director of Finance and Resources. The role reports to the Director Finance & Resources and has no direct report responsibility.

This role is tasked with delivering five key areas of responsibility, as detailed below:

 Responsibilities

1.  Projects Cycle Management (75%)

• Work with partners in our focus countries to develop budgets for concepts/proposals, ensuring the inclusion of Womankind costs. Make recommendations for improvements and liaise with the Womankind teams and partners in our focus countries to ensure these are complete, accurate, and consistent with the narrative.

• Prepare Project Cooperation Agreements (PCAs) with Womankind partners. Lead on consortium/partner agreements, ensuring compliance with UK donor requirements and identification and management of risk for each Project undertaken.

• Work with partners in our focus countries to develop donor financial reports, ensuring compliance with donor requirements, that the reports are produced on time and to a high standard and are consistent with the narrative.
• Review of contractual performance of projects with Project Lead, proactively working to address financial/compliance issues; escalate risks and issues to line manager when needed
• Manage the process of claims from Donors including ensuring timely submission of all claims in line with project requirements, as required by donor contracts and internal sub-grant agreements.
• Verify requests for transfers to partners, ensuring sufficient cashflow for projects, including Womankind pre-financing
• Develop donor and internal sub-grant agreements with Agencies, and other partners, including (but not limited to) those that include co-financing.
• Design, implement and as needed, improve already-existing quality controls to ensure compliance with donor requirements, including manuals, checklists, templates, and other tools.
• Develop financial processes, controls and guidelines for donor commercial contracts.
• Ensure that donor and Womankind rules are being adhered to regarding procurement, accounting, project expenditure, and implementation of activities through regular engagement with project partners.
• Develop, in collaboration with the programme/partnerships team, and implement an annual monitoring and internal (in-person or remote) spot check schedule on specific projects including Spend Rate monitoring & reforecasting.
• Develop, deliver and continuously update training and reference material on grants management, including procurement, donor regulations, IATI, finance and reporting for Programme, Finance, and other field-based staff, and act as a resource for agencies/field units with regards to donor regulation compliance.
• Prepare audit schedules and attend to external auditors for financial audits of grants.
• Provision of finance and contracts technical expertise, guidance and support to colleagues within Womankind and to our partners in Africa and South Asia.
• Undertake hands on technical assistance visits to partners in Africa and Asia, in liaison with the Policy, Programmes & Learning team, as required.

2.  Projects Financial Reporting & Processes (15%)

• Ensure robust financial systems, procedures and controls are in place for the entire life cycle of grants, properly documented, regularly reviewed and efficiently used
• Ensure all Womankind grant transactions are reflected accurately each month and produce timely management reports, data and analysis.
• Ensure monthly reconciliations of all grant funds are completed in a timely manner.
• Maintain a monthly cash flow projection for Womankind grant transactions and jointly with the projects teams, regularly review and analyse grants.
• Ensure internal budgets and financial reports relating to the grants portfolio are robust and meet requirements.
• Monitor spending on grants and escalate significant under or overspend on a timely basis.
• Ensure cost recoveries from grants are made and monitored against budgets and that new funding opportunities include provision for Womankind to cover its costs, where possible.
• Own and develop internal tools that track the active grants portfolio, secured and pipeline funding, reporting schedule and other compliance, cost recoveries and cash balances and ensure they are kept up-to-date.
• Generate financial analysis, forecasting, back-up papers and reports and produce effective synthesis for management decision-making, Board and Finance and Resources Committee submissions and other reporting requirements
• To contribute to ensuring that team members across the organisation follow Womankind’s financial systems, policies, and procedures.  

 3. Financial Planning (3%)

• Support the annual budget and forecasting process, under the leadership of the Director of Finance & Resources.
• Work with The Management Accountant on the preparation of Management Accounts and Mid-Year Forecasts  

4. Audit, internal controls and risk (7%)

• Contribute on programme finance to all audits and statutory compliance in line with UK and Womankind regulations and compliance requirements and respond to Audit queries for projects and the organisation.
• Prepare the programme finance elements of the Womankind statutory financial statements and supporting working papers.
• Manage follow up of external audits of Womankind on programme finance and compliance related matters.
• Ensure that Womankind is up to date on all programme finance related financial regulations, rules, procedures, formats, compliance, reporting requirements and that the Finance Manual and Project Cycle Management Manual reflects these changes.
• Manage and oversee internal financial control policies and procedures related to Womankind grants.
• Carry out the due diligence assessments and updates on potential partners
• Manage the section of the Womankind risk register that relates to programme finances

Undertake other responsibilities not outlined above which are commensurate with a role of this nature – including providing cover within the Team - and which have been discussed and agreed with your line manager.  

• All team members are expected to contribute towards developing a supportive working environment, and to demonstrate their commitment to Womankind’s values on an ongoing basis. Team members are expected to exhibit professionalism, respect for colleagues, transparency and accountability and to uphold quality standards as outlined in Womankind’s policies and procedures.

Person Specification

The post holder must be committed to the mission, vision, values, and aims of Womankind Worldwide.

Essential Knowledge

• Part qualified accountant (CIMA, ACA, ACCA) or equivalent
• Clear understanding of international NGOs’ common compliance, accounting and reporting requirements, including in relation to grants from key donors
• Understanding of Value For Money principles and their application to international grant funded programming 
• Clear knowledge and understanding of Charity Fund accounting, SORP 2005 & the Companies Act
• Programme monitoring and reporting
• Understanding and experience of development issues and organisations
• Knowledge of  accounting software systems  

Essential Experience and Skills 

• Good experience of financial management and inter-departmental budgeting in the international NGO sector, including computerised accounting systems
• Experience of leading and providing support on international programmes l management, from project development through to donor contract management and compliance
• Sound analytical and technical skills in financial accounting and ability to produce and interpret financial statements and reports
• Experience of working with fundraising colleagues to identify the financial aspects of donor calls and develop the financials of project proposals
• Strong presentation skills and interpersonal, verbal and written communication skills
• Ability to influence and negotiate effectively
• Experience working effectively in multi-disciplinary and cross-cultural teams
• Experience of developing and maintaining financial and administrative operational systems, schedules and reporting

• Experience working with DFID or equivalent and familiarity with the various compliance rules and regulations 

• Experience of the preparation and review of grants and contracts and their administration
• Experience of programme budgeting and accounting including cost recovery modelling, cash flow management and reporting

• Proven ability to prioritise in a demanding environment with multiple accountabilities, and to tight deadlines 
• Experience of delivering training, coaching and / or capacity building support
• Ability to travel to programme countries in Africa and South Asia and other international destinations as and when required, estimated 4-6 weeks per year
• The ability to originate, introduce and be open to, new practices, concepts, ideas and change and to demonstrate your commitment to personal development
• Highly organised, flexible and able to function with a high degree of autonomy 

• Honesty and integrity, including desire to accept ownership and accountability, whilst getting things done well and meeting challenging goals  

Essential personal attributes

• Ability and willingness to travel internationally, up to 8 weeks per year  

Desirable

• Experience of working with others in multi-disciplinary teams
• Experience of working and living in Africa or South Asia
• Experience of delivering technical assistance to NGOs in Africa or South Asia
• Ability to review and develop financial systems and procedures

Terms and conditions

Hours  

35 hours

Salary          

£42 353

Contract      

Permanent  

Probationary period

6 months 

Holidays

25 days per annum plus statutory holidays and Christmas break

Pension 

Womankind has a contributory pension scheme in place 

How to apply

To apply for this position please complete an application form by clicking an 'apply for this job' button below.

Due to the high volume of applications we receive, we regret we will not be able to respond personally to applicants who are not short-listed. If you have not heard from us within three weeks from the closing date, please assume you have been unsuccessful on this occasion. Only shortlisted candidates will be contacted. 

Closing date for applications: Monday, 14 September 2020, 12:00 noon 

First round interviews: TBC  

Second round interviews: TBC 

LionHeart is in the second year of an ambitious 5 year strategy to deliver more services to even more members of the RICS community. As part of this strategy we are stepping up our volunteering programme and we are now seeking a Volunteering Manager to kick start this work.

We are initially seeking an experienced volunteering manager for a six month contract which will focus on getting the right framework in place for our volunteering programme. At that point the role may become permanent and would move on to lead all aspects of our work with volunteers. Currently this comprises mental health and APC (the assessment for chartered status) ambassadors but we hope to extend this to cover fundraising and awareness raising ambassador opportunities.

What we’re looking for:

We are looking for a minimum of two years’ experience of managing volunteers and experience of developing and delivering project plans. In addition, we need excellent engagement, networking and public speaking skills coupled with the ability to own your own project whilst functioning well as part of our amazing team.

You’ll need to be confident using Excel, Powerpoint and Word and it would be an advantage to have experience with Microsoft dynamics and PowerBi, but training can be provided if necessary. Other desirable skills include experience of developing training events and materials for volunteers, managing senior level partnerships with external stakeholders, the ability to demonstrate project impact and an understanding of mental health issues.

This role may include some travel and occasional overnight stays but these are booked well in advance to enable you to plan your life in line with our commitment to good work / life balance.

In return we offer:

A salary of £29,000 per annum (pro-rata) plus pension contributions of up to 10% and the chance to be part of a friendly, enthusiastic team who really care about what they do.  We offer flexible working with the opportunity to work from home for part of your week. There are also regular team development days and training opportunities, a 24/7 Employee Assistance Programme and a warm and inclusive culture.

How to apply:

If you like what you’ve heard please visit our website for further details and apply by 24th August 2020. Please note we do not accept CVs - we ask you to fill in our application form, paying particular attention to the personal statement.

Interviews will be held on 3rd September 2020.

You can find out more about us on our website but if you’d like to know more about the role please call and ask for Parita Mardania, Partnerships and Engagement Manager.

FINANCE AND OPERATIONS MANAGER

Be part of a team seeking to bring hope, help and healing in the Middle East.

Your role as our Finance and Operations Manager could enable us to enhance our impact in this troubled part of the world. Your work could bring lasting benefit to thousands of disadvantaged and oppressed people.

The post is based in Petersfield, Hampshire, but with some home-working possible subject to the requirements of the post.

The successful candidate will have:

• A proven ability in financial management with a strong background of work in finance including production of management accounts and liaising with auditors.
• Experience and a good understanding of charity accounting and annual reporting using SORP.
• An excellent record of budget development and management, monitoring compliance and management of financial controls.
• Full computer literacy with a good working knowledge of MS Office and computerised accounting systems. Experience of using SAGE would be an advantage although not essential.
• A proven ability to work in a team and to communicate effectively with people at all levels in the charity including the Board of trustees.
• An unequivocal commitment to the charity’s vision and values. FRRME is a Christian organisation promoting Christian values of compassion, tolerance and social justice. We work with people of all faiths and none, to tackle poverty and injustice and are an equal opportunities employer.

Hours: 3 days per week (flexible working hours may be possible in this post)

Remuneration: £35k to £40k FTE depending on qualifications and experience (£21,000 to £24,000 pro rata)

Deadline for applications: 5pm on Monday 17th August 2020

Application process: CV and covering letter to the Chief Executive Mike Simpson accepted

Interviews: To be held in Petersfield on Monday 24th August 2020

LEAH is seeking an exceptionally well organised and efficient Operations Manager to join our team. The ideal candidate will have a minimum of three years’ experience working in a small charity with experience of planning and managing programmes, funding contract management and working alongside volunteers. The ideal candidate will be used to dealing with a diverse workload, have excellent communications skills and a proven track record in leading and managing a team.

Learn English at Home (LEAH) has been working for 38 years with minority ethnic adults, including refugees, asylum seekers, and migrants, to help them overcome their isolation through the teaching of English.  We work across Kingston, Richmond and Hounslow and through language support and signposting to local statutory and voluntary services, we empower people to become active in their communities and support social integration.  We aim to provide a stepping stone to employment, volunteering, other educational opportunities and other forms of community involvement.  Teaching is delivered by our enthusiastic volunteers, to whom we provide full training and support.

When referred to us by our network of partners in the NHS, local authorities and voluntary sector, our clients often find it difficult to speak to their GP or their child’s teacher and access vital services. LEAH clients are generally unable to attend formal English classes because of their caring responsibilities, poor physical and/or mental health, low confidence or illiteracy in their first language.

Through our volunteers, we provide the following services to adults at no cost to the client:

• One to one English as a Second or Other Language (ESOL) tuition in the client’s home.
• A range of small-group classes in community settings each focused on a specific learning need of the group (e.g. literacy, communication with the school).  These groups all have crèche facilities. 
• In Work ESOL programme for workers with limited English. 
• Trips and social activities in the surrounding areas, e.g. heritage tours of Kingston, trips to Kew Gardens.
• Information about local statutory and voluntary services is embedded into all our teaching.

During the pandemic all LEAH services have been delivered remotely by phone or online video and our digital offer will become an integral part of LEAH’s ‘blended’ offer of support for clients for the future to address digital exclusion amongst LEAH’s client group.

Our services offer clients a means to overcome isolation and improve integration through improved English language skills, increased confidence and self-belief, and greater knowledge of local services and community life.
 

Portfolio Manager

Job Description

Portfolio Manager, Renewable Energy Assets

London, UK – Flexible Working

£20,000 - £25,000 per annum salary + benefits

This employer requests no contact from agencies

Bright Renewables

Communities are at the heart of what we do. As the UK’s first community owned asset manager, we help local people take charge of their renewable energy projects by managing them responsibly and with care. Our focus is on putting communities first, whilst still building the business case for community owned renewable energy projects in the UK:

• Building and providing community engagement
• Supporting local access to renewable energy projects
• Growing the UK’s community renewable energy market

Our team is highly collaborative, in and outside the office, working closely together to create impactful, deliverable solutions. Pub lunches, dog friendly days, quarterly socials and other events are just part of our work culture. We are currently working remotely due to the coronavirus pandemic and offer full home office support to the team. We encourage a flexible working environment; learning and development opportunities for all employees is a critical element of the way we work.

The Role

We offer an exciting and impactful role across all areas of our business. The Portfolio Manager role makes a fantastic starting point for an individual keen to work long term in renewables as well as suiting someone with previous experience in the industry.

As a Portfolio Manager, you will have a close relationship with all your clients and specialise in their renewable energy assets. By coordinating with third-party contractors and lenders, you will also be ensuring the technical and financial health of the projects.  Your role will involve thinking strategically to develop long-term plans for your clients.  

Your responsibilities will include:

• Encouraging and supporting your community group clients in developing social impact strategies
• Acting as the first point of contact for your clients
• Site visits
• Monitoring and analysing your portfolio of renewable energy sites on behalf of clients
• Managing your client’s third-party contractors, including contract management, performance, and reporting
• Liaising with external accountants, auditors, and lenders on financial matters
• Providing company secretariat support to Directors

You may also have additional opportunities to attend client board meetings, assist in the interpretation of financial performance and models, and to support business development initiatives and project financing transactions.

The successful applicant will be trained in all areas necessary to meet the varied demands of the role. By the end of this training, you will be confident acting independently as the first point of contact for your clients and as the day-to-day manager of renewable energy assets and the companies that own them.

Skills, experience and qualifications

The successful candidate for this role will be able to demonstrate the following skills:

• High levels of organisation with excellent time management skills,
• Numeracy and commercial acumen
• Excellent communication skills, both written and verbal
• Willingness to take the initiative in identifying and engaging with business needs
• Flexibility to work in a fast-moving environment, including the ability to deal with incidents or issues as they arise, often on short timescales
• A keen interest in the community energy market

This role is suitable for an individual looking to move into the renewable sector, ideal candidates may have the following experience and qualifications:

• Education to degree level or equivalent experience
• Client-facing experience in a professional work environment
• Experience working with Microsoft Office, especially Excel

Our Process:

We’d love to hear from you! In your covering letter, please let us know:

• What aspects of the role and our company appealed to you most?
• Why do you want to enter/work in the renewables industry with a specific reference to community energy?
• How would your previous employment make you a successful asset manager?
• How could your educational background aid you in this role?

WHAG

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse and homeless vulnerable women across North West England. Improving the safety and life opportunities of our service users and supporting them in their recovery

Our people impact on the lives of others and our business everyday so we’re committed to developing talent and growing ambition. We’re looking for people who want to be the best they can in their role and who want to make a difference day in, day out.

We currently have opportunities for:

Cheshire West and Chester (CWaC) Service Manager 

We are looking for a Service Manager to manage an accommodation based homeless vulnerable women’s service. Providing a high quality and individual service to women who are vulnerable and homeless and Men, Women and Children who have or are experiencing domestic abuse.

• Salary: NJC scale 26-28 (£28835 - £30523)
• Actual Salary: £25951 - £27470
• Hours:

(Week 1: 36 Hours, Week 2: 28.8 hours)

• Closing Date: 10.00am, Thursday, 27th August 2020
• Interview date: Monday, 7th September 2020

As this post is at women only project schedule 9 of the Equality Act 2010 applies