IPSEA is a national charity providing free legally-based independent information, advice and casework support to the families of children and young people with special educational needs and/or disabilities (SEND). 

We are looking for a Volunteer Services Manager to take lead responsibility for the day-to-day running of our volunteer programme. Volunteers are at the heart of what IPSEA does and we are looking for someone to develop and implement a strategy for recruiting, training and retaining sufficient volunteers to deliver IPSEA’s SEND law helplines and SEND Tribunal casework support service.

The role will involve:

• developing and implementing systems for monitoring volunteer activity and service levels to ensure the effective delivery and development of IPSEA’s volunteer work programme
• developing policies, procedures and guidance for IPSEA volunteers, and
• providing information, advice, support and coaching to IPSEA volunteers and working to ensure our volunteers feel heard, valued and appreciated.

The role is home-based with occasional visits to the IPSEA office in Saffron Walden, Essex (once the office reopens). It calls for someone with significant experience of developing, implementing and evaluating volunteer programmes.

For more information and to apply, please visit our website.

ROLE OVERVIEW

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced database manager who can join us at a crucial time in our development to help shape and manage our database and data needs across the organisation.  As a start-up, we are a small but growing team transitioning part of our parent organisation’s database to UK for UNHCR in order to better steward our donors and maximise our fundraising potential in the UK. 

This role will play a key part in this, working closely with the fundraising team to make sure that our database delivers for donors and fundraisers alike and works closely with our finance and operations functions.  The post will also make sure that we operate in a GDPR compliant way.

The successful candidate will be a team player, enjoy developing strong relationships with colleagues and have excellent communication and problem-solving skills.  Used to managing a CRM and preparing data for imports and exports, you will also be familiar with creating reports, troubleshooting and making sure that business processes are fit for purpose, documented and efficient.

We are interested in hearing from candidates with a professional experience in or with the charity sector.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities:

· Develop an understanding of our database and segmentation hierarchies, liaise with stakeholders to define data briefs and provide data selections for marketing purposes.

· Prepare data for imports and support with data manipulation following exports, collaborating with external agencies.

· Create reports and dashboards in Salesforce and support on quarterly and annual financial reporting

· Support on the set up and configuration of reports in Power Bi and other visualization tools

· Take ownership of data protection requirements, ensuring the processes are in-line with data regulations 

· Identify improvements in processes and advise on actions 

· Translate requests from users into business solutions 

· Develop and implement solutions in Salesforce following best practices 

· Lead Salesforce integration projects, and work with external implementation consultants and suppliers

· Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools.

· Daily administration, troubleshooting and technical support for the Salesforce database.

· Collaborate with stakeholders to gather and document all requirements to prepare specifications and functionalities.

· Understand, evaluate, and document business processes, applications, and workflows and identify necessary changes; recommend solution improvements

· Documentation of all system processes and training guides as needed.

· Train new and existing users on system functionality.

· Stay current on all release notes and communicate any new features or changes to the team.

· Instil a culture of data best practices and own data compliance for the organisation.

· Provide data insights and analysis to support on marketing strategy

Essential Experience

· More than 1 years’ experience as Salesforce administrator

· An In-depth understanding of GDPR and other regulatory compliance issues that affect data management and utilisation.

· Experience soliciting, gathering, and analysing user input and requirements.

• Experience documenting user stories and creating to-be process flow diagrams.
• Experience collaborating with business stakeholders.
• Experience working with a CRM within a charity or NFP context
• The ability to use statistical information for financial reporting and future planning

Essential Skills and Knowledge

· Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.

· Detail-oriented individual with the ability to quickly ramp up on new business needs and technologies.

· Strong presentation, communication (written and verbal) skills and interpersonal skills.

· Ability to juggle and prioritise multiple tasks within a collaborative team environment.

· Demonstrate flexibility and willingness to do what it takes to get the job done.

· Drive and desire to learn and grow both technical and functional skill sets.

· Proficient in Microsoft Office Suite.

· Salesforce Administrator Certification

· Command of Salesforce declarative tools such as: Process Builder, Flows, Workflow Rules and Dataloader 

· Extensive experience with reports and dashboards in Salesforce 

• Knowledge of BI tools and SOQL

· Familiarity with Salesforce Apex

• Experience in or with the charity sector, in particular humanitarian response/international development, and the drive to further their fundraising knowledge.

Desirable skills/experience

• Completed an undergraduate degree

CRM & Operations Manager needed for the Youth Endowment Fund to help us build and manage the systems we need to succeed in our mission. 

Reports to: Head of Operations

Salary: £35,000 - £40,000

Location: Central London

About the Youth Endowment Fund

The Youth Endowment Fund is a bold new attempt to put early intervention at the heart of efforts to tackle youth offending.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund is a charity with a £200m endowment and a mission that matters. Founded by youth charity Impetus and its partners the Early Intervention Foundation and the Social Investment Business, we exist to prevent children and young people from getting caught up in violent crime. We do this by finding the very best ways to prevent youth violence, funding great initiatives and working to scale them up and spread great ideas.

Key responsibilities

Most fundamentally, your job is to work with the Head of Operations to build and manage the systems and processes we need to enable the organisation to function effectively. To do this you will:
 

• Assist in developing efficient processes and systems to manage grant giving, monitoring and evaluation.
• Assist in the design and build phase of the CRM system and maintain the system once it is in place (Salesforce).
• Ensure staff are trained to a high standard on system, process and reporting requirements.
• Create reports, analyse data and prepare dashboards and other reporting tools to ensure the YEF team at all levels understand performance (financial and otherwise).
• Manage risk registers to ensure robust risk management and mitigation.
• Create budget templates to allow all budget holders to effectively prepare for budget reviews.
• Regularly review and improve processes to increase efficiency and impact.
• Provide ad hoc operational support as needed within YEF.
• Help build and model a culture where it is natural to perform well and support colleagues brilliantly.

About you

You are this sort of person:

• You are brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You are good at getting your head around how a process works and improving it.
• You understand the impact of strong systems and processes: You enjoy thinking about how to ensure maximum efficiency and impact. You want to make the jobs of those around you simpler so that they can achieve more. You have experience working within a CRM system and enjoy learning what it can do.
• You can make the complicated seem simple: You understand the importance of good data and reporting. You are not only able to extract and analyse data but you are able to present this in a way which can be easily understood.
• You like getting things done: You have a track record of making things happen. In previous jobs, you have held responsibility for ensuring projects are delivered on time. You are very reliable.
• You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level alongside those outside the organisation.
• You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole, to succeed. You don’t care who gets the credit as long as things get done.
• You learn fast but remain humble. You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.

• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
   

While it is not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
 

It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
 

You will be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

First round interviews will take place in the week commencing 4th January 2021.

Second round interviews will take place in the week commencing 11th January 2021.

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

A charity based in Central London are looking for a CRM Manager and System Salesforce Administrator. The successful candidate will manage,develop and maintain the chairty's instance of Salesforce and all its integrators within the organisation. This includes but is not limited to: the CRM database in Salesforce, grant management system (Grantflex), finance system (FinancialForce), marketing automation tool, project management tool and expenses management tool (Expensify).

Key responsibilities

Ensure system permissions are in line with delegated authorities and approval limits and ensure the segregation of duties

Support related changes to business structure and processes as well as managing integrations with any new systems

To oversee, manage, review and challenge the systems and proactively look for opportunities for improvements

Support business process workshops/training

Work on improving existing systems by studying current usage practices, taking full advantage of Salesforce functionality, and making recommendations for streamlining and other improvements

Provide appropriate cover for general IT issues for the Information Governance and Systems Officer

Person specification

Extensive experience in administering, managing and maintaining CRM systems - must include Salesforce

Salesforce Advanced Administrator Certification

Salesforce development experience

Managing and driving process change and experience of programmes of continuous business improvement

Experience providing general IT support

Closing Date: 8th December 2020

Do you have the experience and enthusiasm to become the new Education Development Officer at the FSRH? 

The FSRH are seeking a highly motivated and organised individual with the skill and the will to own and improve their educational products, and to support trainers to provide an excellent educational experience.

You will have a background in education & training/learning & development and must be able to take initiative and offer solutions to support the delivery and development of a number of online and face to face educational products and projects. You will be required to maintain and improve your products in digital based systems.

You will be a committed team player who is keen to offer excellent support to our learners and members. You will be able to work collaboratively and communicate effectively with a range of stakeholders. You will have a proactive attitude and able to work efficiently within defined processes.

This role is for a 35 hour working week and for a detailed job description please visit the FSRH website.

About the FSRH

The Faculty of Sexual and Reproductive Healthcare (FSRH) are the largest UK professional membership organisation working at the heart of sexual and reproductive health, supporting healthcare professionals to deliver high quality care.

We believe that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our members and partners to shape better sexual and reproductive health for all. Our strategy sets our priorities until 2025.

Located in the new offices of the Royal College of Obstetricians and Gynaecologists at London Bridge, the Faculty offers a package that includes flexible working hours, subsidised gym membership, season ticket loan, a first-class pension scheme and generous annual leave (25 days per year).

How to apply

Please send a tailored CV and covering letter of up to 2 sides by 9am, Monday 7th December 2020.

Interviews are scheduled for the 15th & 16th December and will take place on Zoom.

We hope to appointment somebody to start asap 2021.

We are working with a well-known health charity to recruit a Senior Database Lead, working closely with the Database Manager you will lead on training users, project management and building new and bespoke modules to support the function. The successful candidate will have strong experience of using a CRM or a relational database, ideally CARE and will have previous exposure to analytical tools such as Blender.

Main duties for the Senior Database Lead:
Business analysis
Work with stakeholders, scoping and specifying requirements
Ensure reports and data processes are in place
Provide data support and training to users
Liaise and manage relationships with third party suppliers
Support the team to ensure a programme of regular imports takes place
Develop new database structures to support efficient working
Ensure data is managed inline with GDPR
Plan and deliver allocated data projects

Essential criteria for the Senior Database Lead:
Database management experience
Gift aid knowledge and management experience
Experience using CRM database, FastStats and Blender
Knowledge of developing workloads, processes and schedules
Ability to develop training material
Project management skills

To apply for this Senior Database Lead role, please email your CV to Chloe Hill quoting the reference number J74168CH. All applicants must be eligible to work in the UK.

About Whole Education:

Whole Education is a fast growing non-profit, with a small central team drawn mostly from the education and third sectors.

WE are a values-driven organisation, sharing a vision for a more rounded, broad education for young people in English schools. WE believe this kind of whole education can support all young people, regardless of their backgrounds, to thrive in their future life, learning and work.

WE run a number of programmes and events for school teachers and leaders to improve their ability to provide this kind of education. The heart of our work is our membership network, where values-aligned schools pay a yearly fee for membership. In return, they get access to a number of our programmes for their staff. WE also help them to network and build a community of like minded educators.

WE had been recognised by a number of groups and publications for our work driving educational innovation including by the House of Commons Parliamentary Select Committee and the OECD.

Who are we looking for

We are looking to recruit a Communications manager  who is passionate about Whole Education’s vision and feels able to bring their experience and strength to support the organisation. 

You will bring experience of having worked in a communications role for a number of years to the role.

You will likely have worked in the education sector but this is not essential. 

You will be happy delivering on all aspects of communications for a small not-for-profit organisation – from daily activities (e.g. using social media/sending newsletters/updating the website) to more strategic planning  – eg brand management and  campaigns to celebrate the success and impact of our work.

Whatever your background you will be a highly organised individual with excellent communications skills . You will be comfortable working in a fast paced environment and excited by the opportunity to both deliver and develop the communications strategy to support the organisation, our member schools and our stakeholders.  You will be an independent self-starter who is confident driving work forwards, whilst enthusiastic about working as part of a small and passionate team in the not-for-profit sector.

What will you do:

As the Communications Manager your role would lead the delivery of Whole Education’s communications strategy in order to increase awareness and engagement with Whole Education’s work.

In particular, this means marketing Whole Education membership, programmes and events across the education sector and sharing their impact.

It also means maintaining, quality assuring and promoting the Whole Education brand online, through physical collateral and at events (face to face and virtual). Whilst this is a home based job, you will need to ocassionally travel to London for team meetings or other areas of the country for events.

Programme development and management

• Negotiate donor contracts and review sub-grant agreements prepared by the programme finance team
• Lead the project opening process by developing and delivering relevant training, reference materials and templates on best practices and donor rules and regulations to field-based staff
• Support field-based staff throughout implementation challenges and in developing adaptation measures for donor approval 
• Identify opportunities to increase programme visibility and raise the organization’s profile by disseminating results within and beyond the development community.

Compliance

• Support field teams in the management of new grants during the start-up phase and oversee on-going grants through regular interface and coordination with relevant AKDN agencies/field units, acting as a central point of organisational expertise on donor compliance requirements
• Lead the preparation, review and feedback process on donor narrative reports to ensure reports comply with donor requirements and are produced on time and at a high standard
• Identify compliance vulnerability and risk, and proactively develop corrective actions
• Support the project closure process to ensure contract compliance and minimise financial and reputational risk  

Coordination and relationship with donors

• Provide guidance to the Programme Finance team when communicating with and responding to grant management and compliance questions with the donor
• Be an interface with relevant donors and communicate on a regular basis about the implementation of on-going grants in order to maintain a solid relationship and to address queries or challenges effectively and as they occur  

Capacity building

• Where relevant, oversee the work of Partnerships Officers supporting the grants management portfolio and develop their capacity
• Develop capacity building tools and training modules for grants compliance and management training for use at the UK and field level
• Lead capacity building activities with partners to standardise compliance and grant management procedures ensuring that all staff have the necessary tools and training to understand donor guidelines and grant management procedures

Resource mobilisation

• Lead and support on the design and development of specific concept notes and proposals, including logical frameworks and budgets (these will often, though not exclusively, be linked to the portfolio this position manages)
• Develop and maintain relationships with AKDN agencies, the AKF Global Programmes Team and field teams to ensure effective coordination around the development of specific proposals through the contract negotiation phase
• Support the brokering of relationships with existing and new European and Asian institutional donors, UK/European foundations and corporates including through direct liaison with donors centrally and at the field level
• Develop and contribute to partnership documentation including positioning pieces and communication materials (e.g. presentations, narrative overviews, donor visit briefs) designed to enable regular and effective engagement with various donors
• Keep up to date with donor funding mechanisms and priorities and proactively work with Partnerships Officers and the wider team to scan for new resource mobilisation opportunities for AKDN programmes to identify the most relevant opportunities

Qualifications

• Bachelor’s degree in a relevant field essential
• Master’s degree in a relevant field desirable

Skills

• Ability to present, discuss and supervise compliance with grants monitoring protocols with colleagues at different levels
• Demonstrated ability to develop and maintain effective project files for accountability and audit purposes
• Ability to establish partnership management and monitoring protocols with relevant partners (e.g. donors, field offices)
• Excellent writing, communication, and analytical skills
• Excellent numeracy and financial analysis skills
• Technical competency in compiling and editing compliance reports, presentations, proposals, concept papers
• Excellent technical and IT skills
• Ability to work effectively as part of a small team but also to be able to use own initiative and multitask across several tasks
• Ability to work in a multi-institution network within a multicultural environment

Knowledge

• Knowledge of compliance requirements for major donors with the proven ability to establish compliance systems
• Good understanding of the risks and related relevant controls, primarily in the overall grant cycle, including programme, financial and procurement cycles, and knowledge of how to effectively mitigate these
• Good understanding and experience of development issues and organisations
• Keen interest in international development and improving knowledge of these issues a distinct advantage
• Knowledge of Microsoft Office Suite and databases, Apple OSX and iOS. Familiarity with Apple iWorks and MAC and with CRM/knowledge management platforms desirable

Experience

• Minimum of 3 years’ experience in grants management context (e.g. an NGO or donor organisation)
• Field level experience in a developing country/context desirable
• Demonstrated experience of managing EC, FCDO (or similar) grants and ensuring compliance with the donor requirements
• Proven experience of managing relationships in complex organisations with numerous stakeholders
• Experience in developing and writing proposals, budget plans/cases, concept papers, briefs and executive summaries, by coordinating multiple inputs from a variety of sources, simultaneously managing a variety of relationships
• Working as part of a team in a multi-cultural, multi-country, multi-office environment

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

• Applications will be reviewed on a rolling basis and so anyone interested in the role is encouraged to apply as soon as possible

• Interviews will be taking place w/c 7th December 2020. Shortlisted candidates will need to be available to attend two interviews that week.

A rewarding opportunity to manage a team and lead on the development and implementation of a major donor strategy has arisen at this highly regarded local charity. You will be responsible for the mid and major gift programme, private and in-memory donations, legacies, trusts and grants and LOROS’ regular giving strategy in order to achieve significant income growth.

Working closely alongside LOROS’ Senior Management Committee, Director of Income Generation, Trustees and Project Leads throughout the Organisation, you will develop projects and submit them to potential donors for funding whilst also managing, and continually developing existing income generation activity within the area of Philanthropic Giving at LOROS.

To be successful, you will have experience of identifying, cultivating and maintaining high quality supporter relationships and a proven track record of securing high level income from those relationships (five and six figure gifts). The successful candidate will have experience in major donor fundraising, and launching, planning and delivery of new and existing partnerships. A strategic, creative thinker with problem solving skills and the ability to effectively manage multiple projects. 

The ideal applicant will be confident, passionate, committed, results driven and able to lead and motivate a team through change. 

We are looking for an enthusiastic, innovative and personable fundraiser to join the Kit Tarka Foundation family and help save babies’ lives by raising vital funds for the charity. 

ABOUT US

We are a small yet ambitious charity with a mission to prevent newborn baby deaths through research and education. Our initial focus is on neonatal herpes (the cold sore virus in babies) but we expect to expand our activity to other causes of newborn mortality in future years. We are led by a passionate, skilled and hands on Board of trustees.

We work to achieve our mission through funding relevant research and developing training and education programmes for medical professionals and the general public.

ABOUT THE ROLE

The Fundraising Manager will work across all fundraising activities to increase income generation. The remit is broad and provides the opportunity to really shape the future of the charity and the role itself. Many of the existing revenue streams are in their infancy so there is huge potential for the Fundraising Manager to make a real difference through their creativity and innovation.

As a small charity we have limited time and resources so the Fundraising Manager will work closely with the CEO and trustees to agree a realistic and achievable plan for their first year and beyond. Expected areas of focus will be grants, corporate partnerships and individual giving. They will secure and develop strong relationships with our supporters within the local and wider communities.

The Fundraising Manager will report directly to the CEO and provide quarterly progress updates to the Board of Trustees. A trustee with fundraising expertise will give additional support and guidance. The post is new and is expected to develop with the individual appointed.

The role is home-based but there will be regular meetings and events in Brighton. Due to funding restrictions, the role is initially part-time and fixed term but with genuine potential to extend.​

Would you like to join the world’s leading charity in axial spondyloarthritis (AS)? Our mission is to ensure that everyone with AS receives timely diagnosis and support, is empowered to manage their condition, and feels part of a supportive community.

NASS is looking for a dedicated, hardworking, and experienced Finance & Administration Manager for a maternity cover. Reporting to the CEO the successful Finance & Administration Manager will be responsible for the efficient and accurate preparation of all financial records and management information for the Charity as well as management of the smooth running and maintenance of the office and carrying out the administration tasks that keep this busy charity going.

The ideal candidate will be a qualified accountant with a solid track record as a Finance Manager or similar. Experience of office administration and of SAGE 50 is essential, experience of a finance role involving detailed reconciliation work between different business systems would be advantageous. You would bring knowledge and experience of managing financial systems and procedures, and providing financial information to the board of trustees and budget holders to assist in decision-making, ideally, in an not-for-profit, donor-funded setting, but candidates with transferrable experience will also be considered.

This role would suit someone with flexible and pro-active approach to work, attention to details, strong interpersonal skills and an ability to communicate effectively with colleagues, both in person and remotely.

The Benefits

• Salary up to £40,000 p.a.

• Employer pension contribution of 10%

• 25 days annual leave plus 3 days leave between Christmas and New Year

• Flexible working

• Time off in Lieu scheme

• Death in Service benefit to loved ones

Please download the job description and person specification for more details about the role.

If this sounds like you, then please get in touch. We would love to hear from you. You will need to submit your CV together with one-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 5pm on 9 December. Interviews will be held on 16 December. For further information, and to submit your application please contact Justyna Potiopa.

We are recruiting for an enthusiastic, motivated and committed Team Manager, with extensive experience of working with adults with a learning disability/autism and complex needs.

This is an exciting opportunity for an experienced manager wanting to further utilise their skills in setting up a new service, recruiting and coaching a new and enthusiastic staff team and embedding high standards from the outset.

You will be managing a brand new supported living service located in vibrant Hackney and consisting of 5 self-contained flats designed to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this new service is providing a real opportunity for people who may have been in previously unsuitable/unstable housing, or in hospital settings, to have their own flat with support that enables them to thrive and enjoy a good quality of life, as active and valued members of their community.

Outward’s autism and PBS specialist services have a strong reputation across North East London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices. Supported by Outward’s Positive Behaviour Support Lead, you will create a culture scaffolded by Positive Behaviour and Active Support values and practice with physical and social environments that are personalised and supportive, teaching people new skills and ways of communicating which reduces behaviours of concern.

About the role

• You will assess new referrals and develop and manage comprehensive transition, move-in, support & risk plans.
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers and deputies to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for delivering the service within budget and within expected performance indicators including delivering on outcomes for the people supported

• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.

About You

• You will have significant management experience of working in a similar setting.

Ideally you will have as a minimum:

• 3 years’ experience of delivering person centred support to people with a learning disability/autism and complex needs including behaviours of concern.
• A minimum of 1 years’ experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern
• You will hold a qualification in Positive Behaviour Support Coaching (BILD accredited), NAPPI level 2 (or equivalent) or a willingness to gain the qualifications within the first 3 months of employment. 
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff.
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times.
• The ability to deliver  a creative and flexible service that make a positive difference to people’s lives, in accordance with an individual support plans, the service specification and CQC requirements
• A commitment to providing high quality, personalised active support
• You will be organised and have an eye for detail which ensures a consistent, transparent and professional services that people we support and professionals can depend on.
• You will be able to easily interpret and apply policy into practice, including principles and practices of safeguarding adults at risk, budget management, Mental Capacity Act.
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want.
• Knowledge of managing a budget is desirable

Employee Benefits

Outward has a comprehensive selection of benefits including:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. 

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application by following the link below:

Thrive is a national charity using Social &Therapeutic Horticulture (STH) to make a positive impact in people’s lives. We have offices in London, Reading and Birmingham.

We are looking to recruit an experienced and determined Fundraising Officer to be based at our Reading Office on a permanent basis.  We are looking for someone who is a creative thinker, resourceful and proactive and a good communicator. 

You should have experience of identifying and growing income for charities, across a variety of streams.

You will need to have a ‘can-do’ attitude with exceptional interpersonal and communication skills. Knowledge of the fundraising environment and regulatory framework in the voluntary sector is essential for this role.

This role requires organisation, flexibility and understanding of the issues affecting people with disabilities, ill-health and long-term conditions.

Key areas of work will include:

• Individual donors
• Committed donors
• Company giving
• Community groups
• Thrive events

Reporting to the Fundraising Manager, the Fundraising Officer will formulate and deliver strategic and operational plans to establish and grow unrestricted/core income for the charity. You will be working towards financial targets and will be working closely with the wider fundraising team to ensure targets are met and that key relationships are developed.

Appointment to this post will be subject to a satisfactory basic Disclosure and Barring Service. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Application process:

Please send an up to date CV and an accompanying statement explaining how you meet the person specification and what you can bring to Thrive, to Stacey Lewis.

Applications will not be considered without an accompanying statement.

Closing date:

Interviews: W/C 23/11/2020

For further information please contact Stacey Lewis

Thrive are a Disability Confident Employer and as such we are committed to the employment and career development of disabled people and will offer an interview to give you the opportunity to demonstrate your abilities at an interview, if you declare that you have a disability and meet the minimum criteria for the job,).

By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competency as well as meeting any of the qualifications, skills or experience defined as essential

JOB DESCRIPTION

JOB PURPOSE:

To build and develop supporter relationships with individuals, parishes and other groups, to inspire them about FACE and its work in order to increase income and help deliver the charity’s goals. Working with the Director of Fundraising, the postholder will develop and implement strategies to acquire, engage and retain individual donors and to recruit and manage volunteers in parishes.

ABOUT THE CHARITY:

Fellowship and Aid to the Christians of the East (FACE) is a Christian charity which draws on 170 years’ experience of helping Eastern Christians to remain in their homelands – the Biblical lands - where Christianity was born and first spread.  In partnership with our sister agency, Œuvre d’Orient, we enable people of all faiths and none in the Middle East, North Africa and the Horn of Africa to free themselves from a life of poverty, inequality and injustice. Together with the local Christian communities, we aim to bring lasting change to those regions through education, healthcare, pastoral support and community projects.

FACE enables Eastern Christians:

• to rebuild their homes and communities
• to educate their children
• to create employment opportunities
• to secure the maintenance of their churches, schools, hospitals and care homes
• to promote ecumenical and interreligious relations
• to be peacemakers and mediators in their multi-faith communities
• to be a force for good in bridging divisions between the different faiths of the region
• to strengthen the pastoral bonds with Western Christians.

KEY DELIVERABLES:

1. DONOR ENGAGEMENT

• Develop long-term sustainable income by identifying the audiences, channels and messages that will win their support
• Develop and implement a supporter recruitment strategy with compelling appeals and other direct marketing activities to secure support from individual donors (excluding major donors)
• Achieve annual income targets as agreed with the Director of Fundraising
• Work with the Communications Consultant to contribute to the charity’s communications, including newsletters and social media output
• Develop and implement a committed giving programme to increase regular income from direct debits and standing orders
• Develop and implement a legacy marketing programme to encourage supporters to pledge to leave a gift in their Will
• Provide strong supporter stewardship, with swift and reassuring feedback to donors and thanking them promptly as soon as gifts are received
• Assist with the organisation of donor cultivation and stewardship events
• Encourage and support individuals and groups to fundraise through challenge events and community fundraising initiatives
• Deliver own financial targets as well as contributing to team annual income targets
• Develop and maintain a workplan with a timeline of agreed activities that is regularly reviewed with the Director of Fundraising.

2. SUPPORT FROM PARISHES, SCHOOLS AND OTHER GROUPS

• Develop and implement a volunteer-led parish fundraising strategy, focusing initially on a small number of selected dioceses
• Proactively contact parish priests to inform and engage with them about FACE and its work and to seek their approval to recruit parish volunteers and communicate with their congregations
• Recruit, manage and train a network of parish volunteers who will be advocates of FACE and who will seek support from their church congregations, for example through second collections at Mass
• Disseminate news of FACE’s activities and events, including the International Day of Prayer for Eastern Christians, to dioceses in England, Wales, and Scotland
• Build effective relationships with religious education and history departments in schools and with university chaplaincies to engage with them and their pupils/students about FACE’s work.

3. SYSTEMS

• Maximise income from Gift Aid
• Make maximum use of the supporter database, ensuring that donor transactions and communications are promptly and accurately recorded and in compliance with data protection legislation
• Ensure that FACE’s policies are adhered to and that all activities are undertaken in line with FACE’s policies and procedures.

4. OTHER DUTIES

• Undertake other tasks and projects from time to time as requested by the Director of Fundraising.

PERSON SPECIFICATION

KNOWLEDGE AND EXPERIENCE

Essential

• Experience of developing an individual giving strategy with a track record of securing sustainable income from individuals through multi-channel direct marketing activity
• Experience of successfully planning and implementing initiatives designed for a Church audience
• Experience of recruiting and managing volunteers
• Experience of organising donor events or attending as an active member of the ‘home team’
• Experience of managing income and expenditure budgets, and tracking fundraising against targets
• An understanding of the General Data Protection Regulation (GDPR) and of key data security issues
• Experience of using relationship databases and Microsoft Word and Excel
• Knowledge and understanding of the Catholic Church, its culture and networks
• An interest in and empathy towards the plight of Christians in the Middle East

Desirable

• Experience of working with an international development and/or faith-based charity
• Experience of digital fundraising and using social media to engage with audiences
• Experience of organising third party events within the charitable sector
• A good understanding of Gift Aid administration
• Experience of working with trustees and influential stakeholders
• Some knowledge of the Eastern Churches would be an asset
• Some knowledge of the geo-politics of the Middle East would be an advantage

SKILLS, ABILITIES AND BEHAVIOURS

• The ability to develop strong and trusting relationships with individuals and Church stakeholders, particularly parish priests.
• The ability to articulate sometimes complex issues in a compelling and persuasive way and to present confidently to donors, parishes, dioceses and other groups
• The ability to write compelling appeals and newsletters
• Strong customer service skills with a commitment to high quality supporter stewardship
• The ability to manage multiple projects, often with conflicting demands, and the ability to prioritise effectively
• The ability to scan the external environment to keep up to date on giving trends and best practice in fundraising
• Self-motivated with an entrepreneurial mindset and a willingness to work collaboratively as a member of a small team on all aspects of FACE’s fundraising and to ‘pitch in’ willingly to help when needed.

Reporting to: Director of Fundraising

Location: Central London – with flexibility for some home working (staff are working remotely during COVID-19 restrictions)

Contract type: Permanent

Salary:  circa £35,000 per annum – negotiable according to experience

Hours per week: 37.5 hours - full time (or 30 hours per week - 4 days per week)

Holidays: 28 days per year inclusive of public holidays

INTERVIEWS FOR THIS POST WILL BE SCHEDULED AS THE APPLICATIONS COME IN.