Customer service volunteer volunteer volunteer roles in South ockendon, thurrock

We are looking for an Admin Assistant to support the effective delivery of administrative duties for the RNIB Services Content Team.

In this role you will be responsible for:
Processing requests for information in a range of formats.
Using Microsoft Office applications, Outlook, Word, Excel, and Customer Relationship Management systems (CRMS).
Supporting the team by processing postal requests for information and correspondence
Preparing documents, data entry and liaising with internal colleagues.

What support will you receive?
You will receive role specific training, Ongoing support from a small and enthusiastic team and opportunities to expand role and develop skills.

We are looking for a volunteer for approximately 7 hours per week, ideally this can be spread over 2 days.

How often will I be needed?

• 7 Hours per Week

Key requirements

• Age 16 and over 
• Requires 1  reference

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Excellent IT skills (competent in the use of Word, Excel, Email & Internet) Attention to detail and accuracy Good organisational & time management skills Friendly, approachable & reliable

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Supporter Engagement Officer

At TVS we’re devoted to empowering vulnerable young people through education. We aim to unlock potential and shape a brighter future for young people living in poverty.  We are recruiting a team of volunteers and are searching for dedicated individuals to help us to strengthen the bonds between our organisation and the incredible people who support our work with rural children in South Africa.

As a Supporter Engagement Officer you would have responsibility for one or more of the following:

Stewardship: Thanking donors and demonstrating the impact of their gifts.

Communication: Reaching out to supporters via phone, email, and social media.

Database Management: Updating supporter records and preferences.

Enquiries: Answering questions about donations, fundraising events, and campaigns.

Whether you have experience in customer service, community engagement, or simply a passion for making people feel appreciated, we encourage you to apply. Join our supportive team, develop your skills, and make a meaningful impact.

About the Role 

We are Buttons & Bubbles C.I.C. We aim to increase inclusion and representation for the disabled community across society. We have several different services including bespoke characters, workshops, free resources, events, sensory trails and more. 

As we continue to grow, we are on a mission to make finding and accessing information around everything to do with disability easier. Hence, we're putting together a brand-new team of volunteers who are passionate about content and using the power of social media for good

Who Are We Looking For?

·Someone who is passionate about our mission of inclusion, representation, and belonging.

·Having social media skills is helpful, but enthusiasm for creating and editing content, building online communities, and supporting our digital presence is essential.

·You should enjoy research, taking on challenges, and bringing a creative mindset to your work.

·Be willing to learn or have knowledge of editing and posting videos.

·Be able to support our online initiatives while collaborating with our team.

What Do We Expect?

·Must be willing to undertake our training programme, which will be completed virtually at a time that suits you.

·Have a DBS check (preferably be on the update service) or be willing to complete one with us.

·Sign our volunteer contract. (If you disagree with anything in it, please discuss it with us; we’re happy to make small changes where appropriate.)

·Have a positive attitude toward disability and illness.

Benefits of Volunteering with Buttons & Bubbles C.I.C 

·Make a difference in your community. 

·Have a positive impact on people’s lives. 

· Develop your current skills and gain new ones. 

· Demonstrate your commitment and reliability to future employers. 

· Show your ability to balance and manage your time effectively. 

· Build your confidence. 

· Explore new areas of interest by taking on additional tasks if you wish. 

We are looking for passionate Animal Advocates to join our Events Team and help raise vital funds for animals in need in their local community. This role is ideal for someone who loves animals, enjoys connecting with people in their community, and wants to make a meaningful difference.

Animal Advocates organise and host small fundraising stalls within their local area, helping to raise awareness and funds to support animals who need our help.

Key Responsibilities

As an Animal Advocate, you will:

• Identify opportunities to hold a fundraising stall in your community at least once a month (for example at markets, fairs, community events or outside local businesses).
• Research and approach local businesses who may wish to donate items that can be sold to raise funds to support our work.
• Encourage people in your community to donate good-quality second-hand items that can be sold on the stall.
• Set up and run fundraising stalls to engage with the public and promote the charity’s work.
• Help raise awareness about the animals we support and the difference donations make.
• Be a vital part of our Events Team.

Support and Resources

As part of our team, volunteers will receive:

• A welcome pack containing everything you need to get started.
• Ongoing support from advice on organising stalls, collecting donations and growing your impact.
• Encouragement to build a small local team of volunteers, if you prefer working as part of a team, to support your activities.

Essential Experience / Skills:

• Passionate about helping animals.
• Friendly and confident speaking to people in their community.
• Organised and motivated to plan local fundraising opportunities.
• Happy to approach local businesses and community members.
• Enthusiastic about making a difference.

What You’ll Gain

This is a fantastic opportunity to:

• Help animals in need
• Meet like-minded people
• Become a positive voice for animals in your community
• Develop fundraising, community engagement and leadership skills.

Every stall you organise helps us provide care, safety and a brighter future for animals who need it most.

Closing Date: The job advert will close as soon as suitable candidates have been found. We encourage you to apply as soon as possible!

Do you want to take part in vegan volunteering around your local area?

You can do that – right here at The Vegan Society. 

We have an ever-growing Community Network of vegans just like you, who have a passion to volunteer and promote veganism where they live. 

Every month, our Network choose from a range of outreach tasks. These could include town centre stalls, writing to a councillor or MP, sharing our campaigns on social media or contacting local businesses. You're in control of how much or how little you do. 

As an Advocate, you will have a network of other Advocates and an Organiser in your area. Your Organiser will be your main point of contact. They will send you tasks every month and ask you to feed back on what you've completed and any positive outcomes. 

Why do we need you to volunteer?

As the vegan community grows, veganism itself becomes better understood. We're finding that more people are looking to The Vegan Society to find out what being vegan is all about.

Local communities are starting to see the vegan movement as something real and something that’s happening in their area. More people are embracing a vegan lifestyle, which we welcome. From new businesses, to families, to councillors, many people need support. This could be with a range of topics: going vegan, finding correct information around a vegan diet, providing vegan options in their business, MPs listening to vegan constituents, and learning about our work.

Local issues are often unique and more varied than national issues. Our volunteers from local areas are vital! They enable us to share our messages and campaigns in an effective way. Research tells us that people are far more likely to trust information from a peer rather than an outside expert, so community volunteering vastly increases the impact of our campaigns.

Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.

Advocates are a crucial voice in their own community. They ensure that our campaign messages are spread far and wide. They provide a strong vegan presence in local communities.

What does the Advocate role involve?

Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.

You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.

Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.

When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.

What training and support is available?

You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.

What skills would be useful in doing this role?

• The ability to stay motivated in order to achieve the best possible outcomes
• Good email etiquette, responding in a timely manner
• Committed to veganism and the mission of The Vegan Society
• Ability to stay calm if confronted with differing opinions or challenges
• A good communicator, with the ability to be persuasive
• Confident in communicating with people from a range of backgrounds
• Experience of campaigning
• Any experience in talking with members of the public through customer/public service would be helpful
• Awareness of current affairs, especially those that relate to veganism
• Regular availability and a willingness to stay committed to actions
• Good team player

How much time do I need to invest? 

For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.