I am currently looking for a Database Manager for a hospital based charity in North London. The hospital is dedicated to supporting its patients and staff. As the Database Manager you will take responsibility for the daily management of the Charity's primary CRM (Raiser's Edge) and other supplementary databases.

Main duties:
Leading the way in recording, analysing and delivering data
Being the first point of contact for staff queries, training and support
Managing relationships with stakeholders and business departments
Managing data migration and integration of systems across the Charity
Management and development of the CRM and associated systems including analysis, segmentation and selections
Streamline systems to assist the Charity in achieving its goals
Data and reporting systems, ensuring these are fit for purpose to cover all supporter activities
Maintenance of data integrity, applying robust quality checking and regular cleaning
Strict adherence to data protection principles and legal requirements
Lead on the strategic development of the Charity's CRM
Team Management
Management of the Database team
Database Leadership
Be the main point of contact for all database queries
Manage relationships with senior stakeholders and other Charity teams including Fundraising,
Prepare data for regular Gift Aid claims in line with an agreed schedule

If you have the above skills and experience and are immediately available, please apply for this role online or contact Sekai today!

Database Manager
Healthcare
Temp (3 months +)
37.5 Hours
Based on £40,000
London

Charity People are excited to be working with one of the UK's leading Healthcare charities in their search for a Database Manager to join their Data team.

This charity provides support to both patients and staff by funding patient services, therapy, emergency care, healthcare pack as well cutting-edge research. The charity has worked with partners for many years to undertake cutting-edge research that provided solutions to healthcare conditions and resulted to the development of innovative medical equipment. Their mission is to provide efficient and outstanding care to staff, patients and the local community.

The organisation is going through a period of growth and is looking for a Database Manager to support the foundations for the charity's work by managing the organisation's Customer Relations Management and other supplementary databases. As the Database Manager, you will be the first point of contact for internal queries; you will oversee data management and ensure that data practises follow internal policies and GDPR guidelines. You will also manage data migration & integration of systems and oversea data for Gift Aid claims. The Database Manager will also be responsible for managing relationships with stakeholders, business departments as well as other charity teams such as Fundraising and Marketing.

We are looking for confident, approachable and diligent applicants, able to work effectively with limited supervision and guidance. You will be highly organised, have a keen eye for detail and be comfortable working in a high-paced environment on a diverse set of tasks. You will also have the ability to work confidently and accurately with large volumes of data in order to make informed decisions and recommendations. Proficiency with CRM databases, specifically Raiser Edge is essential (minimum of 2 years recent experience).

If you would like to apply, please send you CV to Zelda Leader ASAP! [email protected]

The role:

Following our recent migration to Dynamics 365 and DotDigital, this is an exciting role maintaining and developing Crohn's & Colitis UK’s Customer Relationship Manager (CRM) system and related processes, including all aspects of the supporter database with the support of the Database Manager.

About you: 
You're a calm, consistent and have flexible approach to work. You will have experience of maintaining a customer relationship database, extracting data and generating management information. You'll be able to understand data structures and process flows, along with having proficiency in MS Excel, MS Access and SQL.

You'll have excellent attention to detail, a high level of personal organisation and be comfortable working across all functions of the charity. The ability to quickly build relationships is vital and you will be analytical in approach and be prepared to challenge existing models.

If you like the sound of this opportunity, we would very much like to hear from you.

Key responsibilities:

Maintaining the CRM function at Crohn’s and Colitis UK. Including supporting all users with the following tasks:

• Work with the Database Manager to maintain and develop the CRM
• Work with users across the charity to ensure that the CRM is maintained on a real time basis and accurate at all times.
• Create and provide data reports to internal stakeholders to help the charity consistently measure effectiveness across its business plan.
• Support the generation of data needed to deliver external communications activities including direct marketing, membership and volunteering activities. Tools used include Dynamics 365, Power BI and North 52.
• Support the Database Manager to ensure staff adhere to CRM policies and procedures, including data handling, data protection guidelines and the new GDPR guidelines.
• Monitor CRM requests to ensure that issues are recorded, reported and actioned in a timely manner.
• Be one of two key contact points with our CRM vendors, our email marketing vendor (DotDigital), and other vendors of ancillary software.
• Identify and document learning opportunities and process improvements so we continuously learn and improve.
• Provide hands on support and training for colleagues in the use of CRM, the online portal, the email marketing system and related software.
• With the support of the Database Manager, identify, review and document improvements and updates to policies and procedures.

CRM Improvements

• Perform administrative tasks required to support improving our CRM such as writing minutes to supplier meetings and maintaining and monitoring task lists.

IT Support

• Spport the Office Manager and Database Manager in providing internal IT support.
• Be a key liaison point with our external ICT and telephony support provider.

An opportunity for a Database Administrator has arisen within the Fundraising team.

Database Administrator
Location: Bosham, West Sussex
Salary: circa £22,482 per annum
Hours: 37.5 hours per week

The Database Administrator role will lead on the development, delivery and management of the strategy for the Raiser’s Edge database across the organisation. They will be responsible for the development, performance, integrity and security of the database. They will report and work with the Individual Fundraising Manager.

This role provides the ideal candidate with a practical working environment to display their excellent numeracy computer literacy skills, processing dynamic database functions across the hospice while helping to promote a strong analysis and data security.

• The successful candidate will be educated to an A-level or higher and have previous experience of fundraising or financial database systems. Raiser’s Edge experience is desirable; however, training can be provided. With previous experience of data entry, process validation and analysis, combined with effective interpersonal and communication skills, you can become a supportive member of the team in a friendly, inspiring and supportive working atmosphere.
• Minimum of 2 years working with IT database systems - ideally Raiser’s Edge or minimum 3 years in a fundraising or finance environment
• Experience and understanding of data entry, importing, process validation and analysis including segmentation, queries, exports and reporting

Takes a lead in research, segmentation development and analysis, building detailed models to predict behaviour, developing robust tests, conducting life time value, supporter profiling, attrition and other research and analysis to deliver pragmatic business benefits across the organisation.

As part of our committed team environment, we offer a comprehensive benefits package which includes holiday entitlement starting at 27 days per year, increasing to 33 days, plus bank holidays, or a continuation of NHS entitlement, a contributory pension scheme, or continuation to the NHS Superannuation Scheme, life assurance, access to complementary therapies, discounted gym membership plus a contributory cash reimbursement plan for you and family members.

Closing Date: 2 March 2020
Interview Dates: 9th and 11th March 2020

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button to be directed to our website to download the application form/information pack and other relevant documents.

No agencies please.

Harris Hill are delighted to be recruiting for a Database Assistant for a great health non-profit organisation.

We're currently looking for an experienced Database Assistant who will provide first class support to users of the main CRM (Raiser's Edge).

The successful candidate will have charity or non-profit experience.

Please only apply if you are immediately available or within 1 week.

Job Title: Database Assistant

Salary: £ 26,526 - £30,395 per annum plus excellent benefits

Hours: 35 hours per week

Location: London

Contract for: 6 months fixed-term contract

Start: ASAP

Reporting to the Database Manager you will be joining a highly effective Data Team that between them are responsible for a number of systems, projects, selections and analysis across the organisation.

In this varied role you will also create guidance and training resources, develop and run regular data cleaning and import processes, and support delivery of data and CRM related projects.

key responsibilities:

* Business plan implementation
* Provide support and training to 100+ users of the CRM
* Develop and run recurring data processes
* Support the administration and configuration of the CRM
* Support delivery of data and CRM related projects
* Provide administrative support for the data team
* Monitoring and Reporting on Performance

Essential Experience/Skills

* Experience with Raiser's Edge and/or a strong understanding of databases is essential.
* Experience of providing support or training to users.
* Desirable
* Experience of creating and maintaining guidance and training documentation.
* Experience of administering and configuring Raiser's Edge.
* Experience of providing support through a ticketing system.
* Good understanding of database systems.

If you feel that you have the above experience, please respond with your updated CV.

Please note that due to high levels of applications, only successful candidates will be contacted.

Database Administration Officer
Swadlincote, Derbyshire

About Us

The National Forest Company (NFC) is leading the creation of a restored forest landscape in the heart of the midlands, an area left badly scarred by years of coal mining and heavy industry.

Since 1995 we’ve been creating a forest on a scale not seen in England for 1,000 years and so far we’ve planted nearly 9 million trees across 200 square miles across parts of Leicestershire, Derbyshire and Staffordshire. And we aren’t finished yet…

We’re now looking for a Database Administration Officer to join us in Swadlincote and play a lead role in the development of our CRM database.

The Benefits

- Salary of £28,890 - £32,000
- Staff bonuses
- Civil Service Pension Scheme
- 30 days’ annual leave and 10.5 days’ public and privilege holidays
- Learning and development opportunities
- Flexible working

This is an exciting opportunity for a database expert with fundraising systems experience and a good grasp of GDPR to grow their career prospects as part of our innovative, environmental organisation.

You’ll discover that we are on a mission to restore 200 square miles in the heart of England back to its former natural beauty and, with nearly nine million trees planted so far, we’re well on our way. However, we are so much more than just planting trees. We’re pioneering new ways of working so that people and businesses can engage with the Forest, so that it can provide a lasting benefit for generations to come. And we’ve got an amazing vision for the future.

We now need you to drive forwards our internal processes so that we have the infrastructure to build on the successes of the past two decades. Your efforts will ensure we can continue our mission of making the National Forest a fully restored visitor destination that actively supports local communities.

So, if you think it’s about time you gave something back and worked towards a better, greener environment, we’re waiting for hear from you.

The Role

As our Database Administration Officer, you will be tasked with developing and administering our CRM database. Implementing and maintaining processes, you will ensure that high-quality information is delivered to our organisation.

Joining our Corporate Services Team, you will also be involved in creating robust reporting systems and supporting the Admin and Finance functions in their use of the database.

Specifically, you will:

- Lead the management of data within the database
- Maintain links with other data sources such as the website, email software and data imports
- Oversee the development, implementation and management of the data hygiene plan
- Ensure regular housekeeping tasks are completed for the database
- Make sure that all records are GDPR compliant and in-line with organisational standards
- Lead the development of CRM-related policies and processes
- Producing regular reports for admin and finance purposes
- Develop systems to record data that relates to all NFC operations

About You

To be considered as the Database Administration Officer, you will need:

- Proven relevant experience and sound working knowledge of databases, including imports, exports and reporting
- Experience of working with ThankQ or other fundraising CRM systems
- Knowledge and an understanding of data protection legislation and GDPR
- Good working knowledge of Microsoft Office suite, particularly Excel, at intermediate level or above

An understanding of Gift Aid and reporting processes would be beneficial to your application. Experience gained within a similar role, preferably working in the charity sector would also be an advantage, as would experience of leading a team, providing training and support to end users.

Other organisations may call this role Database Administrator, Database Officer, Database Admin Officer, Database Developer, CRM Administrator, CRM Database Admin, Business Systems Administrator, or IT Systems Administrator.

Webrecruit and NFC are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to do something incredible with your career as a Database Administration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Database Assistant (Fundraising)

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Fundraising Database Support Assistant
Location: Flexible across England, Wales and Northern Ireland
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 to £20,770 depending on skills and experience, plus London allowance of £3,600

Closing date: 27 February 2020
Interview date: TBC

About the role:

As part of the Fundraising Database Support team you will have a stimulating variety of responsibilities. You will carry out data imports into the Fundraising CRM from a wide range of sources, checking and preparing the data and running rigorous pre and post import checks to ensure accuracy; you will maintain codes and values within the CRM to support business requirements; you will deal with a constant flow of import, update and information requests from business owners. To achieve an excellent level of service you will be eager to acquire a comprehensive understanding of all aspects of the CRM and of our colleagues’ business requirements. You will thereby enable the Society to maximise our income and to provide the best possible customer experience to our supporters, volunteers and staff.

About you:

You possess the enthusiasm to learn and understand every aspect of the role; you can demonstrate meticulous attention to detail and aptitude in handling data, with an innovative and inquisitive interest in what we do, why we do it and how we could do it better. You are able to organise your own work efficiently and you are dedicated to supporting and improving your team and enabling your colleagues.

You may have experience of the following: Data Entry Officer, Database Coordinator, Charity, Charities, Not for Profit, Third Sector, DBA, CRM, Database Officer, Data Analyst, Database Administrator, Fundraising Databases, etc.

Senior Database Officer
London, SE1

About Us

We are Pancreatic Cancer UK, the charity that is focused on supporting the research, diagnosis and treatment of pancreatic cancer.

It’s a tough challenge and a disease that has been sidelined for too long, but through our expert support and information services, our innovative research and our campaigns to improve care and treatment, we are tackling it head on.

We’re now looking for a Senior Database Officer to join our Data Team at our central London offices right on the bank of the Thames.

The Benefits

- Salary of £35,000 per annum
- 25 days’ plus Bank Holidays
- Contributed pension
- Travel loans for the purchase of an annual season ticket
- Death in service benefit
- Paid compassionate leave
- Employee assistance programme offering a free, confidential helpline on work and personal matters

If you have experience with CRM platforms, the charity sector and database architecture, this is a fantastic opportunity to join an organisation fighting an aggressive cancer and make a difference to patients and their families.

You will have the chance to use your expertise to inform the next steps of our expansion as an organisation and in turn, have a positive, life-changing impact.

So, if you want a rewarding career where you can develop both personally and professionally and join a dedicated and passionate team, we want to hear from you.

The Role

As a Senior Database Officer, you will manage all supporter data that is held on our database and design and implement reporting to ensure all relevant data is captured.

Working with the Database Manager, your role will involve:

- Accurately capturing and allocating financial data
- Ensuring all database design queries are dealt with
- Exporting segmentations of basic to intermediate complexity
- Recording all email-related captured data
- Overseeing and developing new data processes
- Monitoring and reviewing web forms to ensure best practice is followed

About You

To join us as a Senior Database Officer, you will need:

- Significant experience with CRM platforms and the charity sector
- Experience with database architecture and hierarchies and data management processes
- An understanding of the use of databases to support fundraising and manage supporter relationships
- Proficiency with a number of IT platforms, in particular Excel
- At a minimum, to have a degree level qualification

Other organisations may call this role Database Officer, Senior Data Officer, Senior Database Administration Officer, Senior CRM Administrator, or Senior CRM Database Admin.

Pancreatic Cancer UK may close this advert early if we receive a high volume of suitable applications.

Webrecruit and Pancreatic Cancer UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a rewarding challenge as a Senior Database Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours, 9am – 5pm, Monday - Friday

Database Officer

An exciting opportunity has arisen for an experienced Database Officer who has previous CRM experience to join a leading charity based in North London. This is an exciting time to join the organisation as they are currently investing heavily into their database team and are now looking to add a new Database Officer to join their expanding department. The Database Officer will play a pivotal role in importing all data onto their Raisers Edge CRM, carrying out reports for marketing campaigns and being the main point of contact for all things Raisers Edge.

If you are looking to work in an excellent environment where flexible working is encouraged, then this could be the perfect opportunity for you.

As the Database Officer, you will receive full training on some of the newest data techniques and technologies. If you are looking for the next step in your career then this is a great opportunity for an ambitious Database Officer to work closely with stakeholders and to build, test and run data extracts to ensure the organisations fundraising is at its most effective, while also having the opportunity to progress your career at a fantastic charity.

Skills required for the Database Officer are:

• Experience working with a fundraising CRM’s (ideally Raisers Edge)
• Good communication skills both written and verbal
• Can pick up new skills quickly

Database Officer / Database Assistant / Fundraising CRM / Raisers Edge / Data Quality 

This is a brilliant chance for a Database Officer to take the next step in their career and really progress your career further.

Location: North London

Salary: £30,000 + Excellent benefits

Notes: 6-month FTC

Apply now for immediate consideration regarding this excellent opportunity.

Understanding Recruitment is acting as an employment agency for this vacancy

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Database Officer to join our highly successful Engagement department.

Title:Database Officer

Salary:£27,540 per annum

Contract: Permanent

Hours: 35 hours per week

Location:Hampstead, North London

As a Database Officer, you will play a vital role in supporting the data requirements of the Engagement Division and thereby help meet challenging annual income and recruitment targets.

The Database Officer will undertake Data Importing, financial administration and training of staff on Anthony Nolan Databases.  They will also work with the team to ensure a high quality of Data Integrity is maintained.

The right candidate will be a fast learner with excellent data manipulation skills, good ability to interpret and analyse complex data, as well as proven experience of working to tight deadlines. If you have a passion for data and want to make a difference, join our team and help save the lives of people with blood cancer.

Please make sure to check out the role profile, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Data, Analytics, Third Sector, Voluntary Sector, Not for Profit, NFP etc

TPP are working with a professional membership body to recruit a Senior Database Membership officer.

This opportunity comes with excellent benefits:
Competitive salary
Employer contribution to pension scheme of up to 12.5% of salary
Annual leave of 29 days per annum, plus bank holidays
Interest-free season ticket loan
Discount purchasing scheme for goods and services Employee Assistance Programme - helpline and advice Occupational Health Assessment and Support
Free annual eye-test and £100 contribution towards glasses if required for work purposes
Cycle to Work Scheme
Central London location

You'll have fantastic administrative skills and be able to hit the ground running in delivering a busy programme of work. You'll be able to juggle a range of different activities and be good at collaborating with others and developing new ideas to improve the way we work. It is essential that you have the appropriate skills in MS Dynamics CRM, Access, Excel and document core pack. Ability to use a CMS will also be helpful.

Some of the key responsibilities are:

Working with the Deputy CEO, Finance Manager and other key staff to ensure processes are effectively mapped within the MS Dynamics CRM

Provide support to all members of staff in the use of MS Dynamics CRM

Manage membership data to ensure accuracy of data and adherence to GDPR guidelines

Develop the reporting capabilities of CRM including maintaining and updating dashboards

Develop the efficiency of our CRM system via workflows and document templates to automate processes where appropriate

Work closely with the external suppliers/helpdesk providers to ensure a swift and meaningful response to queries that cannot be resolved internally

Develop an understanding of the applications in use across the organisation namely, CPD, Revalidation, ePortfolio, how they are all interlinked with the CRM and how they are used by our members

Support the ongoing development of the FPH website in particular testing functionality, and integration between the website and internal CRM system

Monitor departmental mailbox, responding to adhoc enquires, disseminating to relevant staff members as appropriate and ensuring queries are responded to in a timely and efficient way

Be an active member of Corporate Services Team and promote effective team working across the organisation

Skills and experience needed to be successful in this role:

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines
Ability to collate and communicate complex information clearly and persuasively to a range of stakeholders
Ability to identify and solve problems or concerns constructively and creatively
Ability to identify opportunities for systems and processes to be improved to deliver solutions
Ability to develop processes and encourage others in their adoption
Skilled in data analysis and manipulation using tools such as Access, Excel, CRM
Ability to create and schedule workflows in CRM Dynamics
Ability to develop document templates using document core pack or similar product
Ability to use a range of software and manage website content
Ability to work as part of a team and support team objectives

Good degree qualification or equivalent
Experience of working in a membership organisation
Experience of running a membership annual renewal cycle
Experience of building and maintaining effective networks
Experience of the health or social care sector
Evidence of regular personal / professional development

If you would like to find out more about this opportunity please get in touch ASAP. The closing date for this vacancy is 2nd March.

Fixed term to December 2020

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Data Team is part of the Information function at Unicef UK and provides colleagues with the technology, services and capability to fulfil data-driven activity, primarily in support of fundraising and advocacy.

The Marketing Data Selections Officer is responsible for supplying high quality, timely data for marketing campaigns and provides subject matter expertise on database marketing and data selections to colleagues across Unicef UK.

Adept at SQL and data manipulation, the successful candidate will have experience of problem-solving and working with data in CRM systems.  They will be comfortable working with datasets to spot anomalies and draw conclusions on how the data they work with supports business outcomes, while ensuring it is managed in line with compliance.

To apply, please visit our website via the button below.

Closing date: 5pm, Tuesday 3 March 2020.

Interview date: Tuesday, 17 March 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 18 years and has provided services and support to more than 15,000 people.

The Mulberry Centre plans to grow and diversify our income, particularly from unrestricted sources, to sustain and develop our work.  We are seeking a Fundraising and Communications Manager role to work closely with the Executive Director and the Fundraising Committee.

The Fundraising and Communications Manager will develop and deliver an integrated and effective fundraising and communications strategy to grow income and to raise our profile in the community. You will have specific role/portfolio responsibility for relationships with trusts and foundations, HNWIs, corporates, community supporters and volunteer fundraisers. You will also line manage a part-time Fundraising and Communications Officer who will be responsible for developing and executing an integrated communications plan for the Centre and the fundraising activities.

We are looking for an experienced and talented fundraiser with successful line management experience. The candidate will have proven ability to research and develop winning fundraising applications, negotiate sponsorship deals and develop and maintain positive relationships with donors.

They will need to be a natural multi-tasker and have the flexibility to manage a varied workload, juggling responsibility for meeting bid deadlines, reporting to funders and managing key corporate, HNWI, community and key fundraising volunteer accounts. With attention to detail and excellent written and verbal presentation, you will also have the negotiation and project management skills to co-ordinate the production of complex bids and budgets. 

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role no later than 5pm on Wednesday 11th March 2020.  We will not be accepting CV's only.

PAPYRUS Prevention of Young Suicide is the national UK charity dedicated to the prevention of young suicide. Our Trustees, the majority of whom have been touched personally by young suicide, are elected from our membership from across the UK.

• * Thank you for your interest in the role of Data Manager. Please take the time to read the JOB DESCRIPTION and PERSON SPECIFICATION then complete the APPLICATION FORM that you can find on our website. 

  ** This post has become vacant due to growth and internal promotion.

  Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer
  experience.

  At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

1. DESIGNATION Data Manager

2. HOURS 36 hours per week

3. SALARY NJC Scale 21 – 25 (£25,801 – £28,785) + 5% pension contribution

4. LOCATION Warrington

5. RESPONSIBLE TO Head of Fundraising & Community Fundraising Manager

6. PURPOSE OF POST
Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer experience.
At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

7. KEY RELATIONSHIPS
Fundraising Team, National Training Manager, Programme Development Manager, Regional teams & HQ Admin

8. MAIN DUTIES & RESPONSIBILITIES
8.1 Full management of the supporter database Raisers Edge including responsibility for technical management and maintenance.
8.2 To carry out complex data processes, queries, imports and exports and produce detailed reports for use in research and analysis.
8.3 Manage the import and export of data to and from third parties such as Just Giving, and the compilation of Gift Aid Reports for HMRC
8.3 To ensure all supporter / customer data is processed, stored and used in strict compliance with GDPR and relevant marketing and fundraising regulations.
8.4 Provide ongoing training to staff and to ensure the handling of data, and all data processes fully comply with GDPR, law and marketing and fundraising regulations, including any data breaches. 

8.5 Manage PAPYRUS’ relationship with Blackbaud
8.6 Manage the contact management structure to ensure it meets the business needs of PAPYRUS and make recommendations to further expand its use, enhancing its value.
8.7 Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks to ensure accuracy.
8.7 Prepare internal and external data to support national and regional campaigns and communications activity.

9. ADDITIONAL DUTIES
It is the nature of the work of PAPYRUS that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY
It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPALS
The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE
Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS   

See Person Specification