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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Manager
Full time – 35 hours per week Monday to Friday
Location: London
Hybrid Working available
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.
We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.
The role is conveniently located near Liverpool Street and hybrid working is available.
You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.
Duties will include:
- Overseeing the processing of all income transactions into the database on a timely basis
- Line manage, coach and support one Senior Database Officer
- Processing service user information into the database on a timely basis
- Responsible for all Gift Aid management
- Producing scheduled and ad-hoc data selections for mailings as requested
- Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
- Responding to queries from staff in all areas of the Charity on database use, income coding and service user data
- Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system
About you
You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.
You have experience of line managing and mentoring, supporting your direct report’s continued development and success.
You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.
You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.
Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.
Benefits
We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.
If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.
If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.
Closing date 31 January 2026
We are reviewing applications as they are received so early application is advised.
Thank you!
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the organisation's entertainers, from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. They are now looking for a Fundraising Database Manager to join their growing, values-led team.
Fundraising Database Manager
Permanent, Part-time, (3 days a week, 0.6 FTE)
London (N5) – 2 days a week (Monday, Tuesday, or Thursday).
£40,000-£45,000 FTE
The Fundraising Database Manager reports to the Chief Executive and will be responsible for managing the charity’s CRM (Donorfy) and work with colleagues to ensure the smooth operational delivery of fundraising processes and activities.
The role will lead on supporter data management and income administration, ensuring accurate and GDPR-compliant records. This includes maintaining supporter and beneficiary databases, managing integrations between systems (including Donorfy, mondayDB and third-party platforms).
You will oversee donation processing and income reconciliation across all fundraising streams, including Gift Aid management, Stripe integration and monthly reconciliations with Finance. You will support effective donor stewardship, alongside collaboration with fundraising team. You will deliver data extraction, reporting and analysis, producing regular income reports, KPI dashboards, forecasts and campaign analysis to support strategic decision-making. You will provide targeted data sets for fundraising and marketing activity, track performance, and support income planning.
You will also support events and campaigns, manage event data, registrations, sponsorship tracking and reporting, including imports from platforms such as JustGiving. Alongside this, you will ensure robust compliance, risk management and due diligence, managing consent, data retention, audits and compliant prospect research. Finally, you will play a key role in operations and stewardship, supporting major donor, corporate and trust relationships through effective systems, templates and processes, managing pipelines and moves management, and embedding fundraising best practice across the team.
To be successful in this role, you will have experience of managing a CRM, either in fundraising or in a business using client and customer data. You will be a problem-solver, with experience of identifying and delivering on improvements for operational systems and processes.
You will have excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level. You will have excellent IT skills, with experience of using data analytics tools within Microsoft and other software packages. You will have experience of developing and successfully embedding efficient operational processes. You will have a robust understanding of data compliance including GDPR, PECR and the Fundraising Code of Practice. You will have a commitment to the wellbeing of children and to the organisation's vision and mission.
Desirably, you will have experience using Donorfy (CRM database) and/or PowerBi. You will have experience of integrating Donorfy with other platforms (e.g. mondayDB, MailChimp, Microsoft, payment platforms such as CAFDonate or Just Giving). You will have experience of working in a fundraising department and/or on fundraising campaigns.
How to Apply
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work.
The role
This is an exciting opportunity for a database specialist looking for an organisation with purpose, where your work makes a difference to vulnerable children every day. This is a brand-new role in our organisation which is putting data at the heart of its new strategy.
About you
As a person who is passionate about the power of data, you will have the opportunity to shape the way that the organisation captures and analyses fundraising income and other data to maximise income which will in turn enable us to support more children.
You will have a track record of managing a fundraising database in a charitable organisation and proven data analysis skills. This role will provide an essential link between the finance and fundraising & marketing teams and will suit someone who thrives on working collaboratively to achieve the goals of the organisation.
We are looking for someone with advanced skills in data management. Time management and problem solving are an essential part of this role.
For further information about this post and working for Railway Children, including how to apply, please visit our website
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing Date: 18 January 2026
Registered Charity
101 - 500
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.