The Felix Project is a dynamic London charity that works with food suppliers and charities and schools to reduce food waste and food poverty.

We are looking for a driven self-starter to lead our approach to identifying and securing long-term, strategic partnerships for the charity. Building on our portfolio of current partners, you will work towards engaging new corporate supporters.

The successful candidate will report to the Head of Fundraising and will have a focus on developing and delivering our new business strategy - helping to identify and research prospects and build a pipeline for approach. This role will drive the new business pipeline forward and help secure five-six figure partnerships.

Applicants must have demonstrable experience in pipeline management, researching and prospecting, and most importantly will have a good track record of securing new business in a previous role. We will also consider applicants with transferable skills, such as someone coming from a commercial sales background.

This role requires excellent relationship building skills and an ability to focus on delivery when facing conflicting priorities. We are a small and dynamic organization with big plans for the future, looking for a team member who is keen to go the distance.

As part of our ambitious fundraising growth we are setting up a brand new Supporter Operations team. The Supporter Care Manager is an important part of our plans to deepen relationships with our supporters, offering amazing experiences to drive longer relationships.

You will develop and drive forward a strategically led approach to supporter care, using insight to develop what our supporters want and need. You will work across the fundraising team to understand our portfolio and support activities, ensuring our supporter needs are met within our KPIs. You will also support with the procurement and onboarding of an external fulfilment house.

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Database Manager to join our team during an exciting and transformative period.

Database Manager, UK for UNHCR

Location: Central London

Office hours: Monday – Friday; 9am – 5pm

Terms: Permanent role, competitive salary and benefits

Reports to: Operations Director

 Key relationships: Operations Director, fundraising and communications teams, external suppliers and contractors

UK for UNHCR

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We are a new charity, established to generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

We work to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home. Only 1% of UNHCR’s budget is funded by the UN, making fundraising critical to UNHCR’s humanitarian work across the world.

Nobody chooses to be a refugee, but we can all play a part in their protection. If you would like to join our team and support the refugee cause, please apply below.

Job Description

We are seeking a dynamic and proactive team player, with a strong interest in fundraising, to become the data lead for our UK fundraising operations. The role will provide analysis, data management and database maintenance of the UK Salesforce fundraising database.

The successful candidate will play a key role in helping the team analyse performance of donor acquisition and retention activities, and donor prospecting. They will also assist the team with data insight for segmentation and optimisation.

Duties and responsibilities

• Assist with testing and launching of the new UK for UNHCR Salesforce platform in collaboration with implementer agency
• Prepare data and import/export using the data loader or other import tools;
• Create reports and dashboards using the Salesforce Report Builder;
• Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools;
• Daily administration, troubleshooting and technical support for the salesforce database;
• Management of various AppExchange products;
• Collaborate with business users to gather and document all requirements to prepare business specifications and functionalities;
• Understand, evaluate, and document business processes, applications, and workflows and identify necessary changes; recommend solution improvements;
• Documentation of all system processes and training guides as needed;
• Train new and existing users on system functionality;
• Stay current on all release notes and communicate any new features or changes to the team.

The ideal candidate will be required to have:

• Previous UK work experience in private sector fundraising directly relevant to the role;
• Completion of secondary education and advanced training or certificate in business administration or a related field;
• Salesforce Admin certification
• Experience with a charity, NGO or humanitarian organisation would be an asset.

Key Competencies

• Experience using Salesforce or similar CRM Products to develop client or business solutions;
• Hands-on experience configuring Salesforce including workflows, validation rules, and security controls;
• Proven ability leveraging analytical and problem-solving skills in a fast-paced environment;
• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;
• Strong presentation, communication (written and verbal) skills, and interpersonal skills;
• Ability to juggle and prioritize multiple tasks within a collaborative team environment;
• Demonstrates flexibility and willingness to do what it takes to get the job done;
• Drive and desire to learn and grow both technical and functional skill sets;
• Proficient in Microsoft Word, Excel, PowerPoint, Project.

Preferred Experience and Skills

• Experience gathering, and analysing user input and requirements;
• Experience documenting user stories and creating to-be process flow diagrams;
• Experience collaborating with business stakeholders;
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community);
• Working experience with an INGO in the humanitarian field an asset.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

UNHCR, the UN Refugee Agency, is the lead United Nations agency dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people.

Database Manager

An urgent Database Manager role has arisen for a Raisers Edge expert to join a charity based in Chigwell, Essex on an initial 12-month FTC. We are looking for someone to come on board to revolutionise the way they use Raisers Edge and take an under performing system and make it brilliant. You will be given full support to really change the way this charity uses it data.

This charity offers very flexible working where you will have the chance to work from home 1 / 2 days per week if you so wish.

As the Database Manager you will have the full control over the project, given a healthy budget and access to all senior stakeholders. There is a real ambition from within the really improve the CRM system so the charity can make more informed decisions, generate more revenue and work closer with its supporters.

Skills required for Database Manager are: 

- Strong skills in Raisers Edge CRM
- Ability to work with senior stakeholders
- Ideally have skills in Raisers Edge improvement projects
- Great communicator and stakeholder management skills 

Database Manager / CRM Manager / Raisers Edge / Data Manager

Salary: £46,000 - £50,000 + Excellent benefits 

Location: Chigwell, Essex (1 or 2 days working from home)

Apply now for immediately consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy

Take our mission of acceptance without exception to the organisations lesbian, gay, bi and trans people work for and the services they use.

For thirty years, Stonewall has been campaigning to improve the lives of lesbian, gay, bi and trans (LGBT) people. Join our team as Database Officer or Senior Database Officer (depending on experience) and contribute to providing user support, CRM administration and valuable timely data for marketing and messaging to make a real difference to the lives of LGBT people.

As part of our Data team, you will be responsible for delivering BAU systems management to range of stakeholders, maintaining our main CRM (thankQ), providing business critical user support and supporting the Head of Data and Insights to maintain best practise data compliance and data governance.

This is initially a fixed-term six-month role, providing an excellent opportunity for you to not only make an impact on the lives of LGBT people, but also to develop your skillset by getting involved in a range data selections for varied appeals, campaigns and activities.

The successful candidate must have strong hands-on management experience of a CRM database, solid excel skills and be an adept problem solver. You’ll have experience manipulating data in excel, creating selections and segmenting in CRM as well as learning processes quickly. You’ll have excellent written and oral communication skills, including the ability to convey complex information in an appropriate manner and format.

If you have the right mix of skills and experience and a passion for LGBT equality, we want to hear from you. Please complete and return the application and recruitment analysis form by 9.30am on Wednesday 13th November 2019. Interviews will be held on W/C 18th November 2019.  Depending on the outcome of 1st stage interviews we may or may not conduct a round of second stage interviews as well.

Database Officer
Media Charity
£28,000 - £33,000
Permanent
London

Have you ever wanted to work in a media organisation? How about a media organisation that does good in the world? If that blend is what you're after then please keep reading…

Charity People are pleased to be working with a multifaceted Charity searching for a Database Officer to join their supportive team.

This committed organisation is dedicated to supporting beneficiaries' beliefs and providing spiritual resources and guidance to those in need. You'll be based in impressive offices with live television and radio studios and a warm, friendly team to work alongside!

As Database Officer you will be leading on data segmentation for mail and outbound calling, and help maintain the Charity's databases (CRM / Database experience essential). You will also be tasked with assembling mailing lists, putting together a monthly Direct Mail file and processing this data full-cycle - from file preparation to final approval on how data is applied on the Fundraising newsletter. This is a dynamic organisation which responds to current events, therefore when campaign launch or requirements change, you will be a part of the team that makes the solutions.

We are looking for mindful, detail-oriented applicants with excellent problem-solving abilities. You will have experience working with complex data systems, knowledge of working with fundraising systems and advanced Excel skills. You must be comfortable working in an energetic environment, adapting to changing priorities and working to deadlines.

If you have the experience stated above and are interested in applying, please send your CV to Neil at [email protected]

I am currently looking for a Database Assistant for an amazing disability charity. Working with the Database Manager and Officer, you will be responsible for maintaining accurate data on the Raiser's Edge database.

Main duties:
Carrying out imports using Importomatic and Raisers Edge and exports of data to the database
Being involved in data selections for fundraising activity, including mailings and telemarketing activity
Delivery of a training programme for Raiser's Edge users across the charity
Working with other members of the Database team, identify, develop and implement more effective data import processes.
Review and document current data processes, ensuring the organisation is following best practice in data management
Identify and rectify inconsistent and incorrect data held within Raiser's Edge (RE)
Ensure that supporter data is maintained to a high quality and accuracy through regular cleaning and enhancement.
Produce regular KPI and quality as required
Identify duplicate supporter records, individually and during data imports including through Importomatic, and merge to create singular primary records
Be the first point of contact for user queries, resolving issues and maintaining database of FAQs and resolutions

If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!

Job title: SQL Database Administrator
Region: London
Directorate: Information Management & Technology (IM&T)
Contract: Permanent, Full Time - 35 hours per week
Salary: £47,452.00 per annum (£41,000 plus £4452 London Weighting, plus £2,000 market supplement)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you….

The Role

The IM&T Directorate is going through an exciting period of change in our role as a critical enabling support service to deliver the Legion’s vision for 2021.
We are seeking a talented SQL Database Administrator to join our Operations Team to deliver Operational Excellence through managing, supporting and administering the organisation’s underpinning Database technologies and Operational applications Services, ensuring we operate within a secure environment and deliver Operational Excellence.

The successful candidate will have a strong knowledge of the Microsoft environment and proven experience of work in an IT Database/applications support role with a strong emphasis on administering databases supporting leading edge tactical business applications.  You will need to be proactive and identify business technology.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is Wednesday 23rd October 2019

Database and Reporting Analyst
£36-43,500 c.
Higher Education Institution
Perm
Central London

Charity People is pleased to be working with a highly respected and internationally known Higher Education Institution, to recruit an experienced Database Reporting Analyst to join their successful team.

This globally venerated organisation is not afraid to take risks and be innovative in its approach; their main focus is contributing to the long term benefit of humanity and shaping the future. Several years ago it launched a bold global Philanthropy and Engagement Campaign, raising hundreds of millions of pounds to support students, research, and the transformation of their campus; this is a very exciting time to join their Advancements office.

As Database Reporting Analyst you will be tasked with ensuring that the data and systems of the organisation are used as effectively as possible to achieve their ambitious fundraising and alumni engagement targets. You will have the opportunity to create and maintain responsive BI reports; support users with data selections; gather business requirements from stakeholders; design and implement new policies, procedures and customisations for the CRM and provide efficient support to colleagues.

This is a varied and dynamic role, we are looking for enthusiastic applicants ready to come in and hit the ground running. You will have experience of designing and building complex reports, delivering an internal service and maximising user experience. You must be able to work independently and effectively, always looking for creative solutions and developments to issues at hand.

If you would like to apply please send your CV to Neil at [email protected] ASAP!

Strong database marketer wanted for a leading international charity!

Database Marketing Officer - Up to £36,637 - London

THE COMPANY
This leading global children's charity work with children in the world's poorest countries to help them build a better future for the children. The Database Marketing and Insight Team has been newly created to maximise the impact of the marketing campaigns.

THE ROLE
In the job of Database Marketing Officer will see you

- deliver targeted data selection for fundraising and marketing campaigns using SQL and manage the data flow for each appeal
- take responsibility for the data imports and ensure that data from external sources is imported in an efficient manner
- carry out organisation-wide requests relating too database marketing
- lead on day-to-day data cleansing and housekeeping tasks

YOU
As successful candidate you'll have

- a track record of data management and maintenance, using a relational database and managing the database in a customer focused environment
- experience of using SQL to export data from a relational database
- a track record of using reporting and analysis tolls, eg FastStats or similar
- experience of managing numerous projects and deadlines concurrently and delivering on time

If you can tick the above, apply online NOW!

Database Marketing Officer - Up to £36,637 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

For over 19 years St Michael’s Hospice has run a weekly lottery to raise money to help fund the care we provide to local people.  The money raised from the weekly lottery draw and other similar activities such as seasonal raffles and scratch cards has grown to over £500k per annum.

You will  manage all aspects of our Lottery and implement strategies to ensure participation grows year on year in line with our business plan. Our Weekly Lottery plays a major part in ensuring that we are there for people when they need it most.

You will be commercially focused, be able to motivate others, and have meticulous attention to detail.

Whilst experience of running a lottery is desirable,  you will need to have managed payment processes, have an understanding of gambling regulatory requirements and have a driving license.

20 hours per week.

Staff Benefits:

· Commencing at 27 days paid holiday per year (plus bank holidays) - pro rata

· Contributory pension scheme

· Staff discount schemes

· Pleasant working environment in the heart of the countryside with free parking

· Flexible working practices

Are you looking for a role where your talents as an experienced fundraising professional can benefit tens of thousands of families raising disabled or seriously ill children and young people?

Family Fund is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people – providing over 88,000 grants and services worth over £33 million last year.

As Fundraising and Volunteering Manager, you will be responsible for the delivery of the fundraising strategy in key areas (including events, community and individual giving) and engaging the organisation in the development of volunteering to support organisational needs. You will coordinate the fundraising and volunteering team to support income growth and providing the best supporter experience for volunteers and fundraisers.

You will expand current fundraising and volunteering activity to create new opportunities for Family Fund, promoting the organisation with creativity and credibility to potential supporters. You will also attend networking events and manage senior relationships to support volunteering and fundraising activity, developing and sharing ideas to input into the strategic direction of fundraising.

Other key responsibilities include:

• Supporting the development of the Individual Giving Strategy and managing existing individual giving activities, seeking to understand trends and opportunities for growth.
• Managing the delivery of larger fundraising events and special events, such as dinners, with the support of the fundraising and volunteering team. Providing hands on direction and support to ensure the team achieve agreed targets.
• Ensuring compliance with the General Data Protection Regulation, Data Protection Law and charity law specific to fundraising.

Educated to degree level or with equivalent experience, you will have excellent networking and collaboration skills with the ability to build strong relationships with key stakeholders. Your influential writing and exceptional document presentation skills compliment your proven ability to research and identify appropriate fundraising opportunities. With an open and participative working style, you are a great team player and able handle pressure and to work to tight deadlines.

This post is based in York with occasional travel throughout the UK.

If this describes you and your career aspirations, please click the APPLY button to submit a persuasive covering letter and CV.

For more information please visit the Family Fund website. 

Closing date for applications is 15th November 2019.

Family Fund is positive about disabled people and so all disabled applicants who demonstrate that they meet the minimum requirements for the role will be asked to attend interview.

Clore Social Leadership supports and develops social leaders so that they can transform their communities, organisations and the world around them. We help make social change happen by investing in people and enabling them to become resilient, connected and collaborative leaders with the right capabilities to tackle today’s social challenges.

Job purpose
As Digital Manager, you will lead on digital development at  Clore Social Leadership, supporting us to become an agile, user-centred organisation  on the cutting edge of leadership development. You will manage and support a number of projects using  digital technology to innovate and scale leadership development solutions across the social sector.

This is an exciting time for Clore Social Leadership. We have spent the last four years developing, testing and implementing new programmes and resources for social leaders, and we are aiming to engage leaders on a massive scale. This role will play a critical role in the future of the organisation, and we are looking for someone with the right balance of creativity and know-how to take Clore Social forward and strengthen our digital capabilities.

As Digital Manager, you will be responsible for the development of new digital products that can help transform social leaders and their organisations. You’ll also  be involved in improving office automation (CRM), database management, development of a platform for online communities and the continuing development of online learning programmes. And you will play a key role in  the implementation and development of the digital and technological tools for the teams within Clore Social.

Main responsibilities

Developing a digital culture:

• Working with senior leaders across the organisation to integrate a digital-first approach to deliver business objectives.
• Encourage digital  innovation and model an agile approach to product and service design and development.
• Lead and manage digital projects and products ensuring delivery on time and budget.

Internal Systems and processes: 

• Have the overarching responsibility of the CRM and deliver continuous improvement and further development to meet key business goals. 
• Work closely with all teams to develop their CRM capability.
• Develop new systems and processes to ensure Clore’s processes are streamlined and automated. 

Membership Platform:

• Work with the Engagement team to build a multifunctional, membership platform to connect a large community of Clore members, enabling them to interact with Clore and one another.

Online learning and digital product development:

• Understand the learning needs of leaders in the social sector, translating them into new digital programmes and products.
• Identify existing successful  learning products and adapt them to the needs of our learners.
• Lead on upgrading our existing programmes to integrate digital leadership skills.
• Use audience insight and analytics to continuously improve the user experience of our existing programmes.
• Document and improve systems and processes to streamline and automate programme management. 

General:

• Take direction on priorities from the line manager, which may vary from time to time.
• Bring in expertise  from time to time, managing consultants and work involving other individuals and teams.
• Adhere to organisational policies including equal opportunities and code of conduct.
• Keep professional knowledge and expertise up to date.
• Thrive while making things happen in a digital world.

Skills & Experiences (E = Essential & D = Desirable)

• Experience working with online learning platforms, collaboration tools, membership platforms and online communities (E) 
• Experience of CRM and other marketing automation tools (E)
• Experience managing external agency relationships (E)
• Experience with user-centred design methodologies to develop products and services (E)
• Experience of leading and supporting project teams with a diverse range of skills and levels (E)
• Demonstrable experience of engaging with users, turning user insight into real actions and solutions (E)
• Experience using data collection methods such as user interviews, observations, experiments, A/B testing, surveys and analytics (E)
• Experience managing websites and understand how to bring stories to life online, using your knowledge of user experience to create inspiring user journeys (D)
• Ability to visualize your ideas and insights (D)
• Is comfortable with ambiguity and uncertainty (D)
• Experience of team building and taking teams with you on the journey of transformation (D)

Personal Qualities 

• Focused: Analytical thinker with the ability to troubleshoot and resolve issues.  Strong attention to detail. 
• Creative: Proven ability to think creatively to create great user experiences. 
• Curious: Life long learner, actively engages in personal and professional development. 
• Courageous: Able to challenge the status quo to seek continuous improvement & innovative solutions;
• Passionate: Passion and enthusiasm for the use of digital, design and technology and its power in catalysing social change. 
• Flexible: Ability to multitask, work at speed and be flexible while driving results
• Resilient: Wanting to work in a fast-paced changing organisation 

Reporting relationships

The postholder will report to the Chief Executive but will be managed on specific projects by other senior leaders in the team.  The postholder will be working closely with all teams (eg. Programmes, Operations, Marketing and Engagement) at Clore Social Leadership.

Application Process

Hit Apply Now button and attach a covering letter and CV. Your covering letter should explain why you would be interested in working at Clore Social Leadership and how any previous experience would help to make you a suitable candidate for this role. No applications will be considered without a covering letter.

• Application deadline: Sunday, November 10th at midnight
• First Round interviews: Tuesday, November 12th (afternoon)
• Second Round interviews: Friday, November 15th 

Major Gifts Manager

Salary £40,000 - £45,000 (including London Weighting Allowance)

UWC Atlantic is at the heart of a powerful global movement and at the vanguard of progressive education worldwide.  We are proud to be a part of the UWC family of 18 schools and colleges worldwide – and for our courage to champion the values, ideas and aspirations in which we all believe.  We are driven by the UWC mission to make education a force to unite people, nations and cultures for peace and a sustainable future.  It drives everything we do.

We continue to embrace the spirit of those pioneers who not only created the College in Wales in 1962 and launched the UWC movement in 1967 but who also co-created the International Baccalaureate Diploma programme, in collaboration with the International School of Geneva (Ecolint) and UN International School in New York (UNIS).

Our multicultural student body, from over 90 countries every year, comprises young people from vastly differing political, religious, ethnic and socio-economic backgrounds.  They are selected to attend UWC Atlantic based on their demonstrated promise and potential, to make a difference in the fields of sustainability, social justice and peace.  These inspirational young people are the next generation of change makers, empowered to go on to careers and lives that create impact locally, nationally and globally.

The Philanthropy, Partnerships and Engagement team, based in London and in Wales is the essential link with these graduates, our alumni community, across cultures and continents, professional spheres and life experiences, to ensure that we stay connected to each other and the UWC values.  The PPE team aims to develop a more inspired, enthused and engaged alumni community and to develop and celebrate a “culture of philanthropy” – a commitment to give time, treasure and talent to support our future ambitions.

This role, based in London, will be instrumental in identifying, delivering new donors and funding for UWC Atlantic College, with a strong emphasis on helping to achieve ambitious fundraising goals in support of the College’s strategic goals, most notably its scholarship programme and capital campaign.

You will be responsible for developing and managing a portfolio across alumni, parents, individuals, trusts and foundations, managing the day to day running of the Patrons programme, contributing to the development of a programme of Patrons events and cultivating and managing relationships with potential major donors to engage them in supporting UWC Atlantic College.

You will be a dynamic and visionary professional with experience of fundraising and face to face interaction with donors and supporters, coupled with excellent organisational and planning skills with an ability to work to tight deadlines and follow through on decisions.

Your excellent communication and interpersonal, influencing and persuasion skills enables you to deliver complex expert advice through written reports, presentations and during meetings to support the long-term strategic development of the programme. This is a very exciting time for UWC Atlantic College as we develop our new strategy. 

To apply for this position please visit our Atlantic College website to complete an application form, and email it to our HR email address as shown on the website. This is the only form of application we will accept, please do not send CV's.

Closing date for completed applications is noon on Thursday 31st October 2019.

Interviews for this post will take place on Wednesday 13th November at the UWC International Office in London, located at 55 New Oxford Street, WC1A 1BS.

When applying for a job at the college, you should ensure that you are already authorised to work in in the United Kingdom (UK). In accordance with the Asylum and Immigration Act 1996 we require confirmation of candidates’ permission to live and work in the UK.  All candidates will therefore be required to produce at interview original documents (details of which will be included with the interview invitation letter) which demonstrate an ability to live and work in the UK and to do the type of work being offered.

UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

Registered Charity Number: 525761