Day opportunities support worker jobs in birmingham, west midlands

Inspire mission and discipleship of children and young people 

We are looking for a dynamic team player who is passionate about creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith, and who can inspire and equip others to do the same.   

Location: Home-based with travel in the Central Region – predominantly covering the area from Nottingham to Coventry.  

Important things to note before you apply.    

1. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

2. We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.   

3. Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.  

Who we’re looking for   

You are someone who loves variety in your work and the fact that no two days are the same. You thrive on building relationships adopting a facilitating approach, coaching, mentoring, equipping, training, and motivating others.  You value a blend of face-to-face and online interactions.

You’re a connector with experience in teamwork with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people. You are a confident communicator with experience in training and empowering others.  You have the qualities to be an excellent coach and mentor.  

If this describes you and you would like to join an organisation with a passion for Christ, sharing the gospel, making disciples and the emerging generation, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.    

About Scripture Union    

You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.      

We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the ‘95%’ of young people (primary and secondary school age) across the UK who don’t go to church, and had opportunity to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers and paid workers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.    

In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference.  In the last couple of years we’ve trained up nearly 600 Faith Guides across 400+ churches in England and Wales, collectively we’re seeing over 50,000 young people on a journey of exploring the christen faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!   

Invest in our mission, as we invest in you: Our Benefits:  

• 23 days holiday + bank holidays + 5 volunteering days

• Up to 12% pension contribution

• Life insurance

• Free Bible Reading Guides

• Enhanced family leave

• A supportive, faith-filled environment where your work has eternal impact  

About our team   

Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of regionally focused team of 7 that is part of our wider movement.   

The successful candidate will be a part of our Central Region team of 7 workers who between us work across a region, from Suffolk to Gloucestershire, up to Shropshire, to Lincolnshire. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban and rural areas. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the Central Region, we currently work with over 100 churches and have over 180 faith guides. We’d like to see these numbers grow significantly over the next few years.

Job description: Revealing Jesus Pioneer Scripture Union   

You will work in the Central Region multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip, coach and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.    

Who We're Looking For: Our Ideal Candidate   

We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:   

• A thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.    

• A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.    

• Inspirational: You'll have a natural ability to connect with people, listen deeply, ask great questions, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.    

• Self-Motivated Organised and Effective: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects. 

• A Team Player: You will work effectively as part of the Central Team and also teams across Regional Mission and the movement as a whole.    

• Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.    

• Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.    

• Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.    

As with all our team members, you will also:   

• Be a committed Christian who resonates with SU's mission and values, actively participating in a local church community.    

• Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.    

Practical Skills You'll Need:   

• You'll be confident and capable in using digital tools including email and Microsoft Office 365 applications (Word, Excel etc.).

• Presentation/training skills    

How to Apply   

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the Job Profile, via Charity Jobs.    

Closing date:  3rd October 2025

Interview date: Thursday 23rd October 2025 (reserve date Friday 24th October)

Interview location: Nottingham (TBC)

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time. 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. 

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time. 

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you. 

About the role

We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.

This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more. 

You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates. 

Bristol and Somerset is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Bristol hospitals, so building relationships with these teams are a must. 

Candidates should live within Bristol & Somerset, in one of the following Postcodes: Bristol BS1-19, North Somerset BS20-29, BS41-49, Somerset BA4-11, BA16-22, TA. 

Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered. If you don’t live in one of these postcodes and don’t have plans to relocate, your application will not be taken forward.  

This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed. 

What will I be doing? 

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document. 

• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships 
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story 

What do I need?  

• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are: 

• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player 

What will I gain? 

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme 

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. 

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.  Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Cerys Sadler.

#ShowTheSalary #NonGraduatesWelcome

• Phone interviews: Tuesday 7th October 2025
• Panel interviews: Tuesday 21st and Thursday 23rd October

Employment Consultant

We are seeking a motivated Employment Consultant to support people leaving prison into meaningful work by building strong relationships with candidates, employers and partner organisations.

Position: Employment Consultant
Location: Birmingham (office-based in Digbeth at least 3 days a week, with weekly prison visits)
Salary: £30,000 – £34,000 per annum
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 5pm, 22 September 2025

About the Role

This role sits at the heart of an innovative peer-led employment programme that helps people rebuild their lives after prison. You will work closely with candidates both before and after release, supporting their transition into the community and into paid work. Key responsibilities include:

• Identifying candidates approaching release who are seeking employment
• Building strong relationships with candidates to understand and help address barriers to work, such as ID, banking and family contacts
• Supporting individuals through release and into the community with regular check-ins
• Building and maintaining relationships with prison staff and other stakeholders
• Organising monthly job surgeries both in prison and in the community
• Connecting with local and national employers, advocating for candidates and promoting their skills
• Collaborating with probation services, local authorities and third sector organisations
• Logging candidate progress using a CRM system

About You

We are looking for someone who is empathetic, resilient and proactive. You will bring excellent communication skills, a genuine commitment to inclusion, and the ability to build strong relationships across different sectors. Essential qualities include:

• Confident and comfortable working in prison environments (security clearance required)
• Empathetic, non-judgemental and an excellent listener
• Awareness of the barriers faced by people with convictions, with a commitment to helping overcome them
• Strong interpersonal skills – able to connect with everyone from candidates to CEOs
• Organised, IT-savvy and confident with record-keeping
• Strong written skills, able to prepare CVs and disclosure statements

Experience in recruitment, case management or related work would be an advantage but is not essential. A driving licence and access to a car is required for prison visits (expenses covered).

About the Programme

This is the UK’s first peer-led employment initiative designed to support prison leavers into sustainable work. The programme empowers people with lived experience of the criminal justice system to support others, creating opportunities that reduce reoffending and change lives for good. You’ll be joining a supportive, passionate and diverse team committed to making a real difference.

In Return

• Salary £30,000 – £34,000 per annum
• Flexible working with 1 day remote per week
• Ongoing training and professional development
• The opportunity to make a real impact every day

Application Process

Please submit a CV and 1-page cover letter setting out:

• What skills, experiences and interests you have that fit this role
• Why you want to work with people leaving prison

If you are shortlisted, you will be invited for a formal interview (online or in person) and a short task to show how you think. Finally, you will be asked to pop by the Birmingham office for coffee with the team.

Other roles you may have experience of could include: Caseworker, Resettlement Officer, Employment Adviser, Recruitment Consultant, Probation Case Manager, Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO. 

You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action  enabling  us to achieve our aims and ensure bumblebees are thriving and valued by everyone.

This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose. 

Please refer to the CEO pack for further information.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees. 

 Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 1 year relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Assisting in the creation of Interserve’s regular internal and external email communications;

· Creating and sharing social media content in line with Interserve’s strategy and values;

· Representing Interserve at events, both locally and nationally;

· Working with Interserve supporters to give a high level of supporter care;

· Assisting in the planning and implementation of fundraising events.

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home, with up to 5 days per month of national travel.  The salary is £25,046 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permenantly in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website: 

Interview date: Wednesday24th September

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

We are seeking an enthusiastic person to be part of a small, busy Marketing and Communications Team that covers all areas of the charity’s work in education, residential services and community services. The post holder will take responsibility for the delivery of a wide range of marketing and communications activities to promote QAC’s brand.  As the largest service area a lot of the marketing department’s day to day work will be focused on Queen Alexandra College. This role also requires deputisation for the Marketing and Communications Manager in their absence.

Hours: 37 hours per week
Contract: 52 weeks
Annual Leave: 7.2 weeks, including Bank Holidays

Due to the nature of the role, the successful candidate must have a full current driving licence.

Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications. Early application is advised. 

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential. 

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high. 

Joining our supportive team, you will have the opportunity to:
 
·      Work closely with students with SEN to achieve their goals
·      Make a difference to the educational experience of young people
·      Be a voice for students and staff in specialist education
·      Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
·      Develop your own skills, aspirations and progress your career.

Our benefits include;
Academic Year 2024/25

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF) 
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
•  Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. 
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

We look forward to receiving your application and knowing more about your qualifications, skills,
personal qualities and experience that you would bring to the role and to QAC. Please take time to
review the job description above.

If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you. 

At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles. 

We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. 

Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required.

Location: Home based with travel around the Birmingham area. 

(Applicants should live in the Birmingham area; have a full driver’s licence and access to their own transport.)

Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy. 

Due to the requirements of this role we are happy to also consider applications from outside of the posted location.

Salary: £12.60 per hour

Contract Type: Bank

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.

Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

Responsibilities will include:

• The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
• They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
• They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
• The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
• They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
• Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
• The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
• They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
• They ensure that daily activities support the charities long-term objectives.
• The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
• They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
• They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
• They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
• The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
• They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
• They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
• They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
• They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
• They promote the organisation’s brand at events and through networking.

The COO takes on other responsibilities as needed to support the organisation’s mission.

About You

Essential competencies of the Chief Operating Officer:

• Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
• Strong understanding of business functions such as HR, Finance, Marketing, etc.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute effectively.
• Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
• Experience in driving performance and fostering a collaborative culture.
• Bachelor’s degree in business administration or related field; MBA preferred

Why Work for NYA?

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

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Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.

So we’re looking for people who can help Two Saints deliver their vision, with  a background and experience in either:

• Asset management, perhaps with experience of the net-zero agenda
• Supported housing services or social care

We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.

If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.