Department lead jobs

IT Manager

Contract: Permanent 

Salary: £36,000- £40,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £45,000–£50,000) 

Hours: Part-time, 30 hours per week 

Location: Hybrid working with a minimum of one day per week at our Putney, London (SW15) office plus regular travel to our services across London and the Midlands 

About Us 

Our vision is for every child and young person to be safe, loved and happy, achieve their potential and have a bright future. 

St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children's homes and innovative leaving care support across the UK. 

Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve. 

We are proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations, ages and faiths. We are committed to creating a workplace where everyone feels valued and respected.

About the Role 

We are looking for an experienced IT Manager to oversee and develop our IT infrastructure, ensuring our systems remain secure, reliable and fit for the needs of the charity. Following a significant organisational structural change, you will have the opportunity to input into a review of the IT resourcing and will support the implementation of any resulting changes. 

You will be responsible for maintaining and improving our IT and communications infrastructure while delivering an excellent service to colleagues across the organisation. Working closely with your team, external managed service provider and stakeholders, you'll ensure technology enables our staff to provide the best possible support to children and young people. 

This is a varied role combining operational oversight, supplier management, cyber security, infrastructure management and service delivery.

Your key responsibilities will include: 

• Managing and developing the organisation's IT infrastructure across multiple UK sites.

• Ensuring colleagues have reliable IT equipment, connectivity and systems to work effectively.

• Supporting technology that enables young people in our homes to safely access education, communication and online services.

• Leading the IT helpdesk to deliver an excellent customer-focused support service.

• Maintaining robust cyber security, disaster recovery and business continuity arrangements.

• Managing IT budgets and ensuring value for money from suppliers and technology investments.

• Supporting ICT projects and driving continuous improvement across the organisation.

• Providing occasional out-of-hours support for critical ICT incidents. 

Our IT Environment: 

You'll oversee and support an established Microsoft-based infrastructure including: 

• Windows Server (physical and virtual VMware environments, to be retired)

• Hybrid Active Directory and Microsoft Entra ID (Azure AD migration)

• Windows 10/11 laptops and desktops

• Multi-site WAN infrastructure across the UK

• Microsoft 365, including Exchange Online and SharePoint

• WatchGuard firewalls

• DrayTek routers and web filtering

• Unifi network switches

• Mimecast email security and archiving

• 3CX VoIP telephony (currently under review) 

• Third-party applications including ADP, Raiser's Edge, ClearCare, Charms, Access Finance and SolarWinds Service Desk

About You 

We are looking for someone who combines strong technical expertise with excellent leadership and communication skills. You should have: 

• Experience managing an IT department or IT infrastructure.

• Experience administering Active Directory (on-premises), Microsoft 365 and Azure, including Exchange.

• Experience managing multi-site IT environments and WAN connectivity.

• Knowledge of business continuity, disaster recovery and cyber security best practice.

• Experience managing an IT helpdesk, ideally using SolarWinds or a similar service desk platform.

• Experience leading and developing staff.

• Strong stakeholder management and communication skills.

• Experience managing IT budgets and delivering value for money.

• A flexible approach with the ability to travel occasionally to services across London and the Midlands, and provide out-of-hours support for critical ICT incidents when required. 

What we Offer 

• Competitive salary: £36,000- £40,000 per annum. 

• A friendly working environment at a values-led charitable organisation.

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.

• Contributory pension scheme, enhanced maternity and company sick scheme.

• UK Life Assurance (Death in service) to the value of 3 times your annual salary.

• BUPA employee assistance programme, offering counselling, financial advice and legal support.

• Cycle to work scheme.

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.

• Discretionary funded training programs for you to explore and attain new and relevant skills.

• Employee awards based on performance and length of service.

How to Apply 

To apply, please complete our application form  along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered. 

Please note we review applications as they are received, so early application is encouraged. 

Safer Recruitment 

St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. 

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. 

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. 

About us

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

Our organisation aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, by advancing research and promoting excellence in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a staff team, who work remotely. 

We deliver a wide range of events via online and in-person CPD sessions and two conferences which support the professional development of members and non-members, whilst sharing best practice showcasing research and creating valuable networking opportunities.

About the role

Your role will be the lead for governance and assurance across BABCP, supporting the Board, Committees and staff teams to ensure robust governance arrangements, effective risk management and compliance with regulatory requirements.

This role will focus on;

• ensuring the continued development, implementation and embedding of BABCP's Governance and Assurance Framework, including the identification, management and monitoring of organisational risk.
• supporting the Board and Committees through the provision of expert governance advice, effective administration, performance monitoring and the delivery of key governance activities including the AGM, elections and Annual Report.

Please refer to the full job description for more itemised duties and responsibilities.

What we’re looking for

The successful candidate will have significant experience of leading and managing governance and assurance functions within an organisation of similar scale, and be confident working with senior stakeholders, Boards and Committees.

You will need to be highly organised, able to build strong and effective working relationships, and capable of providing expert advice on governance, assurance, risk and regulatory matters.

Experience of working within a regulated environment, with knowledge of governance best practice and relevant legislation, would be an advantage.

We are looking for a candidate who can think strategically, solve complex problems, and work collaboratively with colleagues to strengthen governance practices and support organisational objectives.

Please refer to the person specification as part of the job description for more information on the criteria to be successful in the role.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

How to apply

Please provide a CV and cover letter by midnight on 23rd August 2026.

Please note

We expect a high volume of applications for the role so early application is encouraged as the advertisement may be withdrawn ahead of the application deadline.

If you have not heard from us by 9th September 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.

We're growing our team and looking for an ambitious, driven, and relationship-focused Business Development Executive to join us.

This is an exciting opportunity to play a key role in expanding the reach of our innovative fundraising platform, helping charities raise more through technology.

As a Business Development Executive, you'll identify and connect with potential charity partners, understand their fundraising challenges, and demonstrate how our platform can help them achieve greater impact. You'll build strong, long-term relationships, guide organisations through the sales journey, and contribute directly to our continued growth.

Working closely with our marketing and technical teams, you'll also provide valuable customer insights that help shape our products, refine our sales approach, and ensure we're delivering the best possible solutions for our clients.

If you're passionate about building relationships, enjoy working in a fast-paced environment, and want to make a real difference by supporting charities, we'd love to hear from you.

Position

MSF UK is looking for a Press Officer to focus on it's proactive, strategic media coverage. We're looking for someone who is collaborative, innovative and has plenty of connections in the industry - be that regional, national or international media, trade or political press, podcasts or documentaries.

Hours: Full-Time (37.5 hours per week) Mon - Fri

Duration: Permanent

Location: London – hybrid, 2 days per week London Office (including Wednesdays)

Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

• The main purpose of this role is to proactively seek coverage of MSF / create news about MSF.
• This role is about creating opportunities for impactful coverage and setting up good relationships externally. 
• To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries. 
• Maintain relationships with international colleagues e.g. the International Office (IO), Communication Advisors, other press officers in key hubs globally as well as field communications teams. 
• While the majority of your time will be spent gaining proactive coverage, there’s also an expectation that you will help with incoming enquiries or offer to assist the News team if it’s busy - under instruction from the Head of Media or Senior Press Officers. 
• You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL. 

Knowledge, Skills and Experience:

• Demonstrable experience in press office work, TV production or international journalism, 
• including substantial understanding of, and contacts in, UK media. 
• Experience in pitching stories and features to print, radio, TV, podcast and online. 
• Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues. 
• Ability to work to tight deadlines, handle content of a sensitive nature, and be a team player.
• Project management skills. 
• Industry contacts preferred.
• Experience of international development/humanitarian relief preferable. 
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer. 

Individual Giving and Legacies Manager

Fundraising & Engagement | Remote (UK-based)

Salary: £45,000 per annum

Hours: Full time (35 hours per week to be worked over 5 days)

Location: Home-based in the UK with occasional paid travel to London

Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.  As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.

About the Role

We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.

Important Information

· This is a UK-based role

· Applicants must have the Right to Work in the UK

· We are unable to offer sponsorship

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Monday 24 August 2026 at 09:00 (BST)

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert. 

Thank you for your interest in Population Matters.

#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager 

Location: Various across the UK with flexible/hybrid working options. Must be able to attend in-person meetings at least once a month in central London, and occasionally elsewhere in the UK.
Salary: £30,122 - £35,040 (depending on experience) 
Hours: Full-time, permanent 
Closing Date: August 20th

Make a Real Difference in a Child's Life 

At Barnardo's, we believe in children – no matter who they are or what they've been through. We work to build stronger families, safer childhoods, and positive futures. 

As part of our Fundraising & Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We're looking for an experienced and ambitious Senior Digital Marketing Executive to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value. 

 What You'll Be Doing as the Senior Digital Loyalty Executive (Email Marketing)

• Project managing new email journeys for customers and donors - briefing data segmentation, developing creative, managing stakeholder feedback, building emails and ensuring best practice to maximise engagement and income

• Working closely with our retail teams to develop new retail lifecycle journeys such as first purchase or abandon cart journeys to drive revenue across the Barnardo's online shop 

• Support the team to deliver growth in the digital loyalty programme (primarily email and SMS) to encourage repeat giving/purchases
• Provide technical support for stakeholders and identify opportunities to drive innovation in our email marketing
• Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision 

• Provide timely, relevant reporting to stakeholders to optimise continuously improve our digital marketing 

 This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo's through operational delivery, project management and digital marketing. You'll be part of a committed team that shares learning, supports wellbeing, and is united in a clear mission: delivering change for children. 

 What We're Looking For 

• Proven email marketing experience with a track-record of success in either a charity or commercial setting
• Experience of developing impactful and relevant digital supporter experiences, part of a holistic customer/supporter experience and journey
• Experience of planning, implementing and evaluating campaigns, including both fundraising or marketing programmes and strategic or process change projects.
• Experience of using customer/supporter and market data to inform ideas and strategic plans
• Knowledge and experience of using at least one Email Marketing Platform (e.g. Salesforce Marketing Cloud, Mailchimp, Dot Digital)
• An understanding and knowledge of digital marketing and how this can support acquisition and growth.
• Excellent written, communication and interpersonal skills 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

We are seeking a reliable and motivated Driver/Warehouse Operative to support our shops and warehouse operations. The role involves delivering and collecting stock between shops and the warehouse, carrying out daily vehicle checks, and communicating effectively with shop managers and the line manager. When not driving, you will assist in the warehouse by keeping the area tidy, organising and storing stock, picking and loading goods, processing new deliveries, and sorting donations. This is a fast-paced, varied role within a friendly team.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore weencourageapplicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Could you help shape recovery services that make a lasting difference for serving personnel and veterans?

RBL’s Recovery Services support members of the Armed Forces community as they recover from physical and psychological injury. Through sport, art, wellbeing activities and tailored recovery pathways, we help people build confidence, develop skills and move forward.
We are looking for a National Recovery Frameworks and Quality Manager to bring consistency, clarity and evidence-led thinking to our Recovery Services programmes.

Working closely with the Recovery Services Senior Leadership Team, you will ensure our programmes are well designed, delivered consistently and able to demonstrate the difference they make. You will develop practical frameworks, quality approaches and evaluation methods that teams can apply in their day-to-day work.This includes creating a recovery framework, quality assurance model, competency framework, evaluation approach and clear governance processes that support effective delivery across Recovery Services.

Drawing on evidence, insight and best practice, you will create practical tools that enable colleagues to deliver high-quality, consistent services. You will use data and feedback to identify what is working well, where improvements can be made and how our support continues to meet the evolving needs of the Armed Forces community.

This is an exciting opportunity to influence Recovery Services nationally and embed lasting approaches that strengthen the quality, consistency and impact of our work. Previous experience of designing and leading on structured programmes within health and social care, military/veteran or similar services is essential for this role.

The role is 12 month fixed term contract based at Lilleshall, Shropshire, with flexible working options available where suitable.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: 7th - 9th September at the Battleback Centre in Lilleshall.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

Join an aspirational community where your personal impact will be recognised, celebrated, and felt for years to come.

This role is for someone who can design and deliver a major gifts programme that secures five- and six-figure philanthropic gifts to expand bursaries and campus facilities at Cranleigh. You will lead high-value relationship-building, translate strategic campaign goals into personalised appeals, and create stewardship that demonstrates measurable impact to donors.

What you'll be doing

• Shape campaign strategy with the Director of Development and Senior Leadership, translating strategic priorities into prospect journeys and solicitation plans.
• Manage a portfolio of high-net-worth individuals end-to-end: identification, cultivation, solicitation and long-term stewardship aimed at five- and six-figure gifts.
• Develop insight-led stewardship and reporting that shows donors the impact of their gifts and encourages ongoing support.
• Build strong internal partnerships across academic departments, boarding, alumni and trustees to identify funding opportunities and create joined-up donor experiences.
• Support events and donor-facing activities that deepen engagement and raise the profile of priority projects.

What we're looking for

Essential 

You will excel at cultivating prospective relationships into philanthropic income, delivering impact-focused stewardship, and presenting persuasively to senior stakeholders. Solid experience with fundraising CRMs and donor data protection is required.

Desirable 

Ideally, you bring background experience in education (schools or HE), capital campaigns, or bursary fundraising, alongside familiarity with platforms like Raiser’s Edge or ToucanTech and alumni or volunteer networks.

About the team

You will report to the Director of Development and work closely with a small fundraising team and the Fundraising Operations Manager. Expect close support for strategy-setting and practical delivery, and direct involvement in high-profile donor meetings and events.

What we offer

• Opportunity to shape and lead a major gift programme with visible institutional backing.
• Work on an attractive campus in the Surrey Hills within an active day and boarding school community.
• Competitive benefits package

About us

Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education.

Cranleigh offers a supportive community environment and also a wide range of benefits. 

For further details about the role and to apply, please click apply which will take you to our website.

Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the ‘Apply now’ button on the website) as soon as possible and no later than 9:00 am 1st September. Applications are considered as they are received and therefore the vacancy may close sooner than advertised.

Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

All applicants must have the right to work in the UK.

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  The post holder will be subject to a DBS check.

Role Purpose

The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.

Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.

This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.

Key Competencies

World Class Welcome and Customer Service

· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.

· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.

· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.

· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.

· Maintain high standards of communication across face-to-face, telephone, and digital contact.

· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.

Proactive in Living and Sharing our Culture, Values and Behaviours

· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.

· Promote independence, resilience, and self-confidence through person-centred support planning.

· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.

· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.

· Encourage participation, engagement, and progression throughout the Freedom programme.

Courage in Problem Solving and Embracing Change to Meet Needs

· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.

· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.

· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.

· Adapt support plans and interventions based on changing circumstances and individual needs.

· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.

Confident in Safeguarding and Incident Management

· Conduct risk assessments and maintain accurate client records and documentation.

· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.

· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.

· Maintain confidentiality and professional boundaries in all interactions.

· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.

Skilled in Analysing Impact and Reporting

· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.

· Deliver a mixture of face-to-face and telephone support sessions based on client need.and catch-up via phone call when people don’t attend.

· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.

· Produce case studies and impact evidence to demonstrate progression and programme outcomes.

· Monitor client journeys, progression plans, and successful move-on outcomes.

· Carry out administrative duties associated with the role and maintain accurate records on internal systems.

Positive Management of Stakeholders, Partners and Supporters

· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.

· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.

· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.

· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.

· Work collaboratively with internal teams to ensure coordinated and effective support delivery.

Developing Accountability and Inspiring our Teams

· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.

· Contribute to a culture of learning, accountability, and continuous improvement.

· Participate in supervision, training, and professional development opportunities.

· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.

· Share knowledge, learning, and best practice with colleagues and volunteers.

· Work collaboratively with team members to achieve service objectives and positive client outcomes.

General Work Duties

· Work within health and safety guidelines and Mustard Tree policies and procedures.

· Support other staff and departments and provide practical relief cover across workstreams where required.

· Take responsibility for professional development, attending training courses and learning opportunities as required.

· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.

· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.

· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.

· Undertake any other duties relevant to the role as reasonably required by the organisation.

Research and Policy Officer 
Job Description 

About DigitalCare Hub 

Digital technology helps care services spend more time caring. It helps the people we support keep control of their lives, and of their care. Over the last few years, the need for information to be shared securely and efficiently between health and care services has become even moreapparent. But this introduces new risks – for example how information is kept safe and secure, and what happens if a digital system fails. 

This is a shared role across DigitalCare HubandtheBetter Security, Better Careprogramme which wemanage. 

Digital Care Hubis runwithsocialcare,for social care.The Digital Care Hub provides free information,guidanceand support to enable adult social care providers to make the most of digital technology – and to do it safely. 

We are an independent, not-for profit, Community Interest Company, guided by care providers, so we understand the needs and challenges facing the diverse range of organisations in our sector. 

Better Security, BetterCareis a support programme– funded by the Department of Health and Social Care and managed by Digital Care Hub -to help adult social care providers to store and share information safelyby using the Data Security and Protection Toolkit (DSPT). The DSPT is a free, online self-assessment for health and care providers to evaluate and improve their data and cyber security. 

The programme is delivered by acentral team and our local support organisations across the country. Most of these support organisations arelocal care provider trade associations. We also work closely with colleagues from the NHS, ADASS, DHSC and local councils. 

About you and the role 

We're looking for an inquisitive, analytical and collaborativeResearch and Policy Officerto join our growing team. 

You'll play a key role in helping Digital Care Hub become the leading source of evidence, insight and practical guidance on digital transformation, data, AI and cybersecurity in adult social care. 

Working across our national programmes, you'll design and deliver research projects, analyse policy developments, engage with providers and partners, and translate complex issues into clear, practical resources that help the sector improve. You'll contribute to consultation responses, produce reports and briefings, support national events and webinars, and help us demonstrate the impact of our work. 

This is a varied role that combines research, policy development, stakeholder engagement and programme delivery. No two weeks will look the same—you could be facilitating a roundtable with care providers, analysing survey data, drafting a briefing for government, interviewing providers for a case study or helping develop new guidance on AI in social care. 

You'll work closely with colleagues across Digital Care Hub and our national partners, taking an entrepreneurial approach to identifying emerging issues, generating insight and turning evidence into action. You'll report directly to the Chief Executive Officer and will have the opportunity to shape the development of our research and policy function as the organisation continues to grow. 

Key Responsibilities 

Research and Insight 

• Design and deliver research projects. 

• Develop surveys and analyse data. 

• Conduct interviews and focus groups. 

• Facilitate provider roundtables. 

• Review policy and academic literature. 

• Produce evidence summaries. 

• Identify emerging issues across digital health and adult social care. 

Policy Development 

• Draft policy papers and consultation responses. 

• Translate research into practical recommendations. 

• Produce briefings for government, boards and senior leaders. 

• Track developments across DHSC, NHS England, CQC and ICO. 

• Support Digital Care Hub policy positions. 

Programme Delivery 

• Support grant funded programmes. 

• Develop guidance and resources. 

• Produce webinar materials and case studies. 

• Coordinate advisory groups. 

• Support monitoring and evaluation. 

Stakeholder Engagement 

• Build relationships with providers and representative bodies. 

• Collaborate with universities, government and sector partners. 

• Engage technology suppliers where appropriate. 

Communications 

• Write reports, briefings and newsletters. 

• Draft articles and presentations. 

• Support thought leadership. 

Monitoring and Evaluation 

• Develop outcome measures. 

• Analyse programme impact. 

• Produce evaluation reports. 

• Identify lessons learned. 

Person Specification 

Essential 

• Degree or equivalent experience. 

• Experience designing research projects. 

• Strong qualitative and quantitative research skills. 

• Excellent written communication. 

• Ability to explain complex subjects clearly. 

• Excellent organisational skills. 

Desirable 

• Charity experience. 

• Knowledge of digital transformation. 

• Understanding of AI and cybersecurity. 

• Experience evaluating programmes. 

• Experience working with government. 

 
Main terms and conditions 

• £36,000 per annum including pension. 

• Full timefixed term12 month fixed term contract 

• Homebased,withsometravelacross England 

• 28 days annual leave plus Bank holidays 

Hours: Full-time

Pay: £83,840 - £88,490 GBP gross per annum (dependent on experience)

Duration: Permanent

Location: Manchester, UK (hybrid working available), with an expectation of up to 25% international travel to support UK-Med's international programmes, governance and humanitarian operations. The postholder must be deployable and able to travel internationally at short notice where operationally required)

Are you an exceptional finance leader ready to shape the future of a global humanitarian organisation?

UK-Med is a frontline medical aid charity, born of the NHS and committed for over 30 years to ensuring that everyone can access the healthcare they need when crises and disasters strike. We deploy emergency medical teams and health specialists worldwide, supporting communities affected by conflict, disease outbreaks and natural disasters, whilst strengthening local health systems and preparedness.

Reporting directly to the CEO and serving as a member of the Senior Management Team, the Director of Finance will provide strategic leadership across UK-Med's financial stewardship, sustainability, governance and organisational performance. As the organisation's principal financial adviser to the CEO, Board of Trustees and Board Committees, you will help shape UK-Med's long-term strategy and ensure the organisation remains financially resilient and well positioned to deliver its humanitarian mission.

Working closely with the Associate Director of Finance and colleagues across the organisation, you will lead the finance function and support delivery of UK-Med's Five-Year Strategy by strengthening financial governance, resilience and organisational sustainability across a complex, multi-country organisation.

You will be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with substantial experience providing strategic financial leadership at executive level within a complex organisation. You will have a proven track record of advising CEOs, Boards and Audit & Risk Committees, leading organisational change and financial transformation, and overseeing complex budgets, diverse funding streams and robust financial governance. Experience within the humanitarian, international development, healthcare or wider charity sectors is essential, with knowledge of institutional donor funding and grant compliance highly desirable.

This is a unique opportunity to influence the strategic direction of one of the UK's leading humanitarian organisations, helping ensure UK-Med remains financially resilient and ready to respond wherever communities need us most.

Can you help build a world prepared to help?

How to apply

We strongly recommend that you read theCandidate Information Pack - Director of Finance - August 2026before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Monday 31st of August 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfill their potential.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We are looking for a highly organised executive support professional who can manage complex administration, coordinate senior stakeholders, handle confidential information and ensure the smooth running of the CEO Office.

The CEO Office sits at the heart of Marie Curie, supporting the Chief Executive Officer, Chief Operating Officer and Chairman. Working closely with senior leaders, trustees and key stakeholders, the team plays a vital role in ensuring the smooth running of the organisation's leadership activity and helping the Executive team focus on delivering Marie Curie’s strategic priorities.

As CEO Office Coordinator (Project Coordinator), you'll be a trusted partner within the CEO Office, helping to keep our Executive team organised, connected and operating effectively. From managing complex schedules and coordinating high-profile meetings to supporting leadership programmes and handling sensitive information with discretion, your work will have a direct impact on the efficiency and effectiveness of the organisation's most senior leaders.

Your Impact:

• Provide high-quality administrative and executive support to the Head of CEO Office, CEO, COO and Chairman.
• Manage complex diaries, meeting schedules and executive priorities, proactively resolving conflicts and coordinating commitments.
• Organise meetings, events, travel and accommodation arrangements for senior leaders and leadership teams.
• Prepare and coordinate correspondence, reports, presentations, agendas, minutes and other business documents.
• Build strong relationships with internal and external stakeholders, acting as a professional and confidential point of contact.
• Support Executive Leadership Team and Board activities, including logistics and meeting coordination.
• Maintain effective filing and information management systems, ensuring records are accurate, organised and accessible.
• Work collaboratively with colleagues across the organisation to support leadership initiatives, engagement activities and cross-functional meetings.

Key Requirements:

• Previous experience in an administrative, Executive Assistant, Personal Assistant or similar coordination role within a busy, complex and highly regulated environment.
• Proven experience managing diaries, meetings and priorities for senior stakeholders.
• Strong organisational skills with the ability to manage multiple tasks, competing deadlines and changing priorities.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with stakeholders at all levels, including senior leadership.
• Demonstrated ability to handle confidential and sensitive information with discretion and sound judgement.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• A collaborative, customer-focused approach and a commitment to providing outstanding support.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.

Please see the full job description (attached).

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 23 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary: £29,000 (+ £3,500 London Weighting Allowance if applicable)

Contract: Permanent, full-time (35h per week)

Location:Hybrid. You will work from home and from our Embassy Gardens office in London (3 days a week)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Redemption Roasters is a social business on a mission to reduce reoffending through coffee. To achieve this, they deliver barista training both in-custody and in the community, with direct routes into employment in their 12 London coffee shops and roastery. Programme participants are then matched with a caseworker to support their transition from the training room into work. To date they have directly hired over 100 participants and their current known reoffending rate for employed participants is 0%. As a social enterprise, Redemption Roasters thinks differently from other specialty coffee companies - they believe profit powers their purpose, and by roasting, serving, and selling exceptional coffee, they are uniquely positioned to help prison leavers start a new chapter.

Redemption Roasters is currently seeking a Head of Impact to lead their work to reduce reoffending. The role is responsible for the company’s social mission, identifying effective and financially sustainable ways to deepen their impact through both their social enterprise and the Redemption Roasters Foundation. The Head of Impact will oversee training and employment support for programme participants in custody and in the community, whilst shaping the strategy for the Impact Department, ensuring programmes are well-run, measurable and financially disciplined. A key part of the role is strong financial leadership - managing budgets, securing funding, and ensuring the long-term sustainability of Redemption's impact work. The role would suit an experienced third sector leader with a strong track record in programme delivery and fundraising, and a passion for enabling people to succeed.

To apply for this opportunity, you will have significant senior leadership experience within charities or social enterprises. You will have outstanding financial management capability, including developing and managing budgets, understanding unit economics, and rigorously reporting on financial performance. You will have exceptional communication skills with the ability to forge relationships and partnerships for the benefit of service growth and will be commercially astute. Overall, you will be a dynamic senior leader, passionate about delivering high quality future-focussed services that empower and transform people’s lives.

To apply for this exciting opportunity, please initially submit your CV (in Word format). Suitable candidates will then be contacted and will be asked to complete a supporting statement (cover letters are not required at this stage).         

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.

If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Victoria at Prospectus.

Please note this role is based onsite at Redemption Roaster’s Head Office in King’s Cross.