Digital communications and engagement manager jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and contribute to a sector leading programme, we’re looking for a community fundraising executive to join the London, South and Wales team.

In this busy and exciting supporter-facing role, you’ll provide stewardship to our brilliant fundraisers organising events from bake sales and balls to tractor runs and sponsored walks. And, alongside the other community fundraiser executives, you’ll be the first point of contact for supporters, playing a key role in the smooth day to day running of the programme.

Through excellent relationship management, you’ll inspire our supporters to see through their fundraising plans, raise as much as possible and continue to support the charity in a way that’s right for them.

Reporting into an experienced community fundraiser, you’ll be nurtured and developed in your role. And have the opportunity to develop relationships with a wide variety of supporters, from individuals and volunteers to clubs, societies, groups and local companies.

About you

You’re a brilliant communicator and love working with others. You thrive in a busy environment, bringing a proactive attitude to everything you do. You look for ways to add value and push beyond the expected.

Having worked in a customer or supporter facing role before, you’re naturally committed to providing exceptional stewardship. Engaging with our supporters will energise you, whether that’s speaking to them over the phone, hosting a cheque presentation or attending their events.

You’re organised and can prioritise your work well. You pick up processes quickly and have excellent administrative skills that you’ve gained in a professional working environment.

It’s great if you’ve worked in a charity before, and having community fundraising experience is a bonus. But it’s your passion for fundraising and making a difference that’s important – if this sounds like you, we can’t wait to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 19 May 2025

Interview date Wednesday 28 and Thursday 29 May 2025 (in person at our London office at The White Chapel Building E1 8QS)

We are looking for an experienced and passionate Membership Officer to work as part of our Fundraising Team, in our Office in London.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The objectives of the fundraising team are to generate additional income for the charity so that they can continue to provide and develop services to those severely affected by mental illness. We operate under the guidelines from the Fundraising Regulator and abide by the Fundraising Code of Practice.

How you will make a difference

Our members are central to our past and our future. Formed by carers of people living with a diagnosis of schizophrenia in 1972, our first members laid the foundations for the Charity that exists today, which now helps thousands of people severely affected by mental illness.

Our many thousands of campaigners, supporters and donors, along with our members, give Rethink Mental Illness its mandate. Members are an important source of volunteers for our governance and peer support groups. They help shape the direction of our work through our Annual General Meeting (AGM) and the work of the Board of Trustees and other committees. Membership also provides people with a sense of community and belonging to our organisation that helps them to cope with the demands of living with severe mental illness, whether they have direct experience, or are a carer, relative or friend.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Are you passionate about empowering young people to explore exciting careers in STEM? Do you have a knack for building engaging online communities and fostering meaningful connections? If so, this could be the role for you!

STEM Learning is seeking a dynamic and creative Community and Content Officer to join our innovative Marketing and Communications team. This is a unique opportunity to shape the future of the STEM Ambassadors Community to support the organisation in inspiring the next generation of scientists, engineers and innovators. The STEM Ambassadors Community is an online community of practice for STEM Ambassador volunteers (STEM professionals who encourage young people to take up STEM subjects and careers) to share ideas, resources and support.

The Role

In this role, you’ll be at the heart of maintaining a vibrant online community that connects STEM Ambassadors, educators and partners. Working alongside the Community and Content Manager, you’ll:

• Create compelling content: Lead on the development of content, curate engaging campaigns and identify the best distribution channels that will bring STEM to life.
• Foster engagement: Lead initiatives like competitions and milestone celebrations, interact with community members and curate diverse content to increase engagement and keep the community buzzing with activity.
• Platform support: Facilitate the effective use of the online platform (Higher Logic Thrive) and provide guidance to members, educators and STEM Ambassadors.
• Build partnerships: Collaborate with key employers, educational institutions and volunteers to amplify the community’s impact.
• Shape the future: Take ownership of innovative projects and continuously improve how we engage and inspire our network.

Every day will bring something new - whether you’re interviewing a passionate volunteer, designing a campaign to celebrate volunteering milestones or brainstorming creative ways to amplify the voices of our community members.

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

We’re looking for someone who is:

• A storyteller with a talent for creating engaging content across platforms.
• A connector who thrives on building relationships and fostering collaboration.
• A self-starter who is proactive, adaptable, and energised by a fast-paced environment.
• Experienced in online community management, communications, content creation or a similar field.

If you’re enthusiastic about inspiring young people, passionate about STEM, and ready to make an impact, we want to hear from you!

Why Join Us?

At STEM Learning, we value our people and offer a fantastic range of benefits, including:

• 30 days holidays plus bank holidays
• Access to an excellent pension scheme
• Our full-time hours are 37 hours per week
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

About Us

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning. To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, a suite of enhancement and enrichment activities and the inspiring STEM Ambassador programme showcasing the incredible careers and opportunities in STEM.

The Big Picture

The UK is facing a critical challenge in developing the pipeline of skills required for future STEM-related occupations and industries. To remain competitive on a global scale, it’s essential to inspire more young people to engage with STEM subjects at school, explore the exciting careers available, and pursue STEM pathways through education and beyond.

The STEM Ambassadors programme plays a pivotal role in addressing this challenge. As the UK’s largest STEM volunteering initiative, it connects nearly 26,000 individuals from over 5,000 employers with teachers and young people across the country. These volunteers share their enthusiasm and expertise, bringing STEM to life and demonstrating the transformative potential of STEM education and careers.

At STEM Learning, we recognise that positive, long-term partnerships are key to making this vision a reality. By working collaboratively with businesses, professional institutions and other organisations, we maximize the impact of our work and ensure mutual benefits for everyone involved.

By joining us, you’ll play a vital part in ensuring the STEM Ambassadors programme continues to inspire and empower the next generation, equipping them with the skills and motivation to shape the future.

To Apply

Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Overview
The Sheldrick Wildlife Trust UK is seeking a dynamic and experienced individual to manage our online shop. This hands-on role is vital in supporting our mission to protect wildlife and habitats in Kenya. The successful candidate will be involved in all aspects of the online store, ensuring a seamless and engaging shopping experience for our supporters.

This is a part-time role at 0.4 FTE (15 hours per week), offer a pro rata salary of £28,000 - £30,000 based on experience.

Key Responsibilities to include:

Online Store Management

• Handle the day-to-day operations of the online shop including ensuring efficient order processing, stock management, quality control of incoming stock, processing customer returns, helping the team with packing orders during busy periods, and ensuring consistently high levels of customer service.
• Plan for the busy Christmas period by assessing workload and engaging the assistance of temporary staff, volunteers and the wider team as necessary.
• Conduct periodic stocktakes to ensure accuracy and reduce shrinkage, identifying any errors and training issues.
• Recommend to the Executive Director any updates to the online store's website to ensure it is user-friendly, visually appealing, and regularly refreshed with new products and promotions.
• Work closely with the Executive Director to develop and implement strategies to drive website traffic and sales.

Product Development and Sourcing

• Identify and recommend new products that will align with the SWT's mission, appeal to supporters and offer a minimum required ROI.
• Manage timely procurement of products and packing materials.
• Develop and maintain good working relationships with suppliers.
• Create new product listings on Shopify including all relevant back-end product information.
• Write compelling descriptions for product listings, creating and adding appropriate imagery.
• Support Communications team in providing imagery and copy for featured products in monthly charity e-newsletter.
• Create visuals for shop adverts as requested by Executive Director.
• Review and update shop banners/landing page imagery seasonally to keep shop appearance fresh and inviting.

Volunteer Management

• Train and supervise volunteers in picking/packing, stocktaking and quality control.
• Assist in maintenance of the volunteer rota, organising volunteer support as needed based on tasks available, including forward planning for busy seasonal periods.
• Periodic review of output of volunteers to raise training issues where necessary to ensure standards are maintained.

Financial Management

• Manage the online shop budget, monitoring expenses and revenue to ensure financial targets are met.
• Work with the Director of Finance to propose the annual online shop budget for Board approval.
• Produce stock reports for the auditors and be the main point of contact for the annual audit of stock.
• Analyse sales data to identify trends and make informed decisions about product offerings and pricing strategies.

Customer Engagement

• Provide excellent customer service, addressing enquiries and resolving issues promptly and effectively.
• Review global shipping methods and suppliers; recommend to the Executive Director and implement changes to make delivery to customers as smooth as possible.

Reporting and Analysis

• Generate regular reports on sales performance, stock levels, and customer feedback.
• Use data insights to propose and implement improvements to the online shop's operations and customer experience.
• Working closely with the Director of Finance, provide reports and insights on the shop data for the Board.

Qualifications

• Bachelor's degree or post-school qualification in Business, Marketing, or a related field.
• Proven experience in managing an online shop or e-commerce platform.
• Strong understanding of online retail best practices, including pricing, digital marketing, and customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for wildlife conservation and the mission of the Sheldrick Wildlife Trust UK.

Applications

If you believe you are well suited to the role, please send us your CV and one-page cover letter. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.

Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time.

Closing date for applications is 28th May, if you do not receive an invitation for an interview by 4th June, then you have unfortunately not been shortlisted.

All applicants must have the right to work in the UK. We are not able to support visa or work applications for this role. (No agencies).

Job Type: Part-time

Pay: £28,000.00 - £30,000.00 pro rata

Expected hours: 15 per week

Benefits:

• Company pension
• Free parking

Work Location: In Office

Job Title: Trusts and Grants Manager 
Job Ref: TGM444 
Contract: Permanent 
Hours: Full time – 37 hours per week 
Salary: £31,000 – £35,000 per annum, depending on experience 
Location: The role is offered on a hybrid basis with attendance at the Penny Brohn UK National Centre 3 days per week

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists).

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

The Role

We are excited to be recruiting a new Trusts and Grants Manager and are seeking to appoint an experienced and motivated individual to operationalise and deliver a refreshed trusts and grants strategy at Penny Brohn UK.

This is a key role within our High Value Fundraising Team, with responsibility for managing the full trusts and grants portfolio, from smaller awards (c. £5,000) through to significant high-value grants (typically £10,000 and above). The postholder will lead on developing a strong funder pipeline, submitting high-quality applications and reports, stewarding funders, and maximising income across the programme.

The successful candidate will initially hold sole responsibility for the trusts and grants income stream, with support from the Head of Fundraising and Communications. However, depending on income growth over the first 12–18 months, there may be an opportunity to expand the team and recruit a Trusts and Grants Officer to support delivery, which would bring a future line management element to the role.

This role would suit someone who has previously managed an income stream within a smaller charity environment, or an experienced Trusts and Grants Officer who is looking to take the next step into a management-level position.

The individual we are looking for will:

• Have a proven track record of securing grants from trusts and foundations across a range of values.
• Be confident in writing persuasive, high-quality funding applications and reports.
• Bring strong project management and relationship-building skills, with the ability to grow and manage a healthy prospect pipeline.
• Be a team player with excellent communication skills, able to collaborate across functions and represent Penny Brohn UK externally with professionalism and passion.
• Be highly motivated and proactive, with a commitment to delivering excellent funder experiences and upholding the mission and values of Penny Brohn UK.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays
• Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
• Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
• Flexible and hybrid working
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme
• Access to subsidised wellbeing at the Penny Brohn UK National Centre

Timetable for appointment

Closing date: Tuesday 20 May 2025
Interview date: Thursday 29 May 2025
Start date: As soon as possible
Please note: we would advise anyone interested in the position to submit their application as soon as possible to avoid disappointment as we may close the advert early should a suitable candidate be found.

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems. 

Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.

Key responsibilities are to:

• Handle all incoming communications - phone, email and other communications
• Provide central administration support to the charity
• Support and build engagement across different social media channels
• Update content for HSB’s website
• Support and help organise training and events

Further details can be found in the Job Description.

The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.

We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.

Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences. 

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 19th May 2025

Job Overall Goal: Ensure the effective development and implementation of global programs content that aligns with the charity’s objectives and resonates with a global audience under the direction of the Global Programs Manager.

Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.

Hours: Up to Full-time: (37.5 hours: Monday–Friday).

Overview

The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally. 

Job Summary: 

We are seeking a dynamic creative Content and Campaigns Manager to oversee the development, implementation, and evaluation of our programme content across the globe. This role will work closely with the Global Programs Manager in the creation of key content and curriculums, strategising, delivering improvements, implementing campaigns and optimising processes. 

Key Responsibilities:

• Programme Development: To support the Global Programs Manager in ensuring the creation and execution of innovative programs that align with the charity's goals, for audiences both on-line and in-person. 

• Content Planning: Use of various techniques to develop program plans e.g. storyboards etc.

• Content Creation: Write and edit engaging and concise short and long form copy for various content (e.g. workbooks, animations, scripts, training guides), working with creatives/stakeholders as necessary. 

• Consistency: Maintaining a consistent style, quality, and tone of voice across all content.

• Implementation: Coordinate with various stakeholders in the delivery of programs, including addressing translation requirements and contextualising a particular region. 

• Localisation: Ensuring content is culturally appropriate and effective.

• Evaluation: Monitor and analyse programme performance, collaborating with the Event Managers to provide insights and recommendations for improvement.

• Content Distribution: Managing content distribution to ensure strong traction and engagement.

• Content Campaigns: Develop and manage comprehensive communication campaigns, including digital, social media, and email marketing as required.

• Process Optimisation: Streamline on-line and in-person programme processes related to program development and delivery.

• Reporting: Generate detailed reports on program performance and progress.

• Any other related activities as directed.

Occupational Requirement:

The candidate must have an active Christian faith.

Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Experience:

• Have experience in a church/charity or professional environment (Essential)

• Strong understanding of and commitment to the Foundation’s mission (Essential)

• Proven experience in content creation, a strong track record of successful project management, and the ability to manage multiple projects simultaneously (Essential)

• Has an understanding of the Church scene (Essential)

• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively (Essential)

• Strong creative thinking and problem-solving skills, with the ability to develop innovative ideas (Essential)

• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)

• Professional in appearance and a desire to constantly improve and grow (Essential)

• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential)

• Experience working across geographical boundaries. (Desirable)

• Additional language (Desirable)

• Experience using design software e.g. Adobe (Desirable)

• Proficiency in using analytics tools and techniques, with the ability to interpret data and make informed decisions (Desirable)

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential)

• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable)

Benefits:

• This is up to a full-time position (Monday-Friday)

• Start as soon as possible

• Permanent position offered subject to a successful 6-month probationary period

• Salary £40-45K, depending on previous experience

• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing)

• Pension contributions via auto-enrolment to NEST

• Occasional evening and weekend work may be required for event support

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:

• Our grants programme

• Our support programme

• Our directory (digital and book)

• Our penfriends programme

Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.

Your key responsibilities are to:

1. lead a motivated, happy team 

2. work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners 

3. develop and refine our programmes and services 

As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today. 

You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done.  You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.

You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.

With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow. 

Job description

1. Lead and manage the service delivery team

• Ensure excellent individual performance through regular one-to-one line management.

• Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.

• Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.

• Oversee safeguarding across the organization

2. Support operations across the SLT

• Write quarterly trustee reports on delivery impact and contribute to the annual report.

• Feed into fundraising bids and provide data and insights for funder reports as required.

• Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.

• Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.

• Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.

• Hold the delivery budget, working closely with the Finance Manager

3. Oversee programmes and services

• Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.

• Ensure high-quality service provision that maximises impact for long term prisoners.

• Oversee the development and implementation of a volunteer strategy 

• Use ethical processes to collect and analyse feedback and data to assess and improve service impact.

• Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.

• Unblock obstacles within services and programmes with a creative, solution-focused approach.

To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.

Person Specification

Essential Experience

• Leadership and effective high-support, high-challenge line management

• Working within (or lived experience of) prisons or criminal justice settings 

• Strong knowledge of service delivery and impact measurement

• Excellent organizational, planning and communication skills

• Safeguarding knowledge and practical implementation

• Project / programme and budget management 

• Digital / remote work fluency

• Ability to write clear, succinct reports, emails and other key communications

• Designing, developing, or implementing programmes or services

 Desirable Experience:

• Contract management

• Volunteer management and best practice in this area

• Galvanising and supporting a remote team

• Stakeholder engagement and partnership development

• Salesforce or CRM development

• Strategy development

Personal Attributes

• Commitment to the mission and belief in the importance of specialist support for long-term prisoners

• Committed to anti discriminatory and inclusive working practices

• An adaptable, solution-focused, can-do approach

• A systems-thinker who can be clear and decisive and support people to make projects fly

• A team player who can navigate the demands (and celebrate the joys!) of small charities

• Skilled at building relationships across the organisation and beyond it

• Unfazed by leadership of a remote team

• Curious and open to learning
   

Circumstances

• The right to work in the UK

• The ability to gain prison clearance

• The ability and desire to work remotely

HFT-Barking Food Bank is looking for someone exceptional to help us fight hunger in our community. We’re on a mission to increase our fundraising income from £200,000 to £500,000 and need a passionate, results-driven individual to lead this effort. In this role, you’ll be a crucial part of our growth, enabling us to achieve our goal of increasing fundraising income and impact.You’ll build strong relationships with trusts, foundations, businesses, schools, and individuals, crafting impactful campaigns and proposals that inspire support. You’ll be at the heart of our local efforts, driving the financial support we need to continue our essential work, and ensuring that no one in Barking and Dagenham goes hungry.

Please see attached Job Description and Person Specification for more details.

We are working with charity wo are looking for an interim Policy and Public Affairs Manager to join their team for a contract role until the end of August, 

Key Responsibilities:

Policy:

• The post holder will develop and drive proactive policy and public affairs projects and campaigns in consultation with the Head of Policy, Public Affairs and Research and the wider team.
• They will manage and develop evidence-based policy briefings and reports to publication standard for internal and external audiences, including colleagues, politicians, and journalists.
• The Policy and Public Affairs Manager will manage and develop responses to consultations, calls for evidence, and inquiries within the charity's area of expertise.
• They will manage and develop the analysis of relevant debates, reports, statistical releases, select committee inquiries, and parliamentary questions, providing updates, briefings, and advice to colleagues as appropriate.
• The role involves managing and producing the analysis and distribution of key statistics and research from internal and external data sources relevant to the charity’s policy aims, working collaboratively with the wider directorate.
• The post holder will work closely with frontline staff and service users to ensure the charity’s policy positions and public affairs priorities are informed by their needs and experiences, collaborating with the wider team to support staff and service user policy engagement.

Public Affairs/Influencing:

• The Policy and Public Affairs Manager will develop and implement strategic influencing plans aligned with the charity’s policy priorities.
• They will develop and manage relationships with Ministers, Members of Parliament, Peers, officials, advisers, and other key stakeholders and strategic partners.
• The post holder will represent the charity at meetings with key stakeholders and sector partners.
• They will present the charity’s policy positions and recommendations at key speaker events, conferences, and briefings when required.
• The role may involve acting as a spokesperson for the charity in the media on relevant issues as required.

Campaigns:

• The Policy and Public Affairs Manager will work closely with the Communications & Marketing and Digital Mobilisation & Engagement Teams to identify campaign objectives, develop strategies to achieve these objectives, and support campaigns as appropriate.
• They will provide policy input into organisational campaigns and media strategy.

Person Specification:

• The ideal candidate will have experience in developing policy positions, influencing policy, and achieving change within a relevant social or criminal justice area.
• They should possess experience of working at a strategic level across a wide range of organisations, including government departments, local authorities, and relevant agencies.
• Experience in identifying issues that require policy change and developing influencing strategies and campaigns to achieve change is essential.
• The candidate should have experience in writing briefings for parliamentarians, officials, and colleagues, and drafting submissions to official consultations and inquiries.
• Experience in underpinning public campaigning with lobbying and media activity is desirable.
• The role is subject to a Basic Disclosure Barring Service (DBS) check.

What’s on Offer:

• A day rate of £120-£140 per day PAYE + daily holiday pay.
• Part-time, 3 days per week
• ASAP start date
• Hybrid working pattern, London or remote options.
• 3 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our webiste.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title

Head of Operations

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
 

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.

Main relationships

Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team

Benefits

· Salary £61,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Purpose of the role

We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.

Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities.  You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.

As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.

You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.

Main Duties and Responsibilities

· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes

· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.

· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.

· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.

· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.

· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.

· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.

· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.

· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.

· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships

· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based 

Additional Responsibilities

This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.

Accountable for:

Overseeing budgets and plans.

Delivery of partnership projects & programmes

Safeguarding

PERSON SPECIFICATION

Qualifications and/or experience

Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential. 

Experience of managing a team in a hybrid work environment (desirable).

Prince2/Scrum Master/Agile (desirable).

Essential Criteria / Key Skills

1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.

2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.

3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.

4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.

5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.

6. Strong operational management and delivery skills. 

7. Able to work in close collaboration with internal and external stakeholders.

8. Possesses excellent senior networking, influencing, relationship building and communication skills.

9. Strong financial management skills including budget setting, reforecasting, financial reporting.

10. Understanding of safeguarding legislation and practical application in delivery of programmes  

11. Emotionally intelligent and resilient when under pressure.

12. An energetic and committed ambassador for Drinkaware, our mission and values

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences

Your Role in Our Vision
We need an experienced, strategic campaigner who knows how to make an impact. You'll bring a track record of developing and delivering effective policy campaigns, along with the confidence to lead them from concept to execution.
You'll be skilled at working collaboratively-bringing together colleagues across teams, mobilising supporters, and ensuring the voices of people with lived experience are at the heart of what we do. You'll be passionate about turning complex issues into compelling calls to action and know how to drive change at both a national and local level.

This is an exciting time to join an ambitious campaigns team who make a big impact working across multiple policy issues that affect people at the end of life and their loved ones, from health to social security and bereavement. You'll play a key role in shaping how we campaign for a better end of life experience for everyone.

Key Responsibilities
- Lead the creation and delivery of innovative, results-driven campaign strategies that support Marie Curie's mission and policy goals.
- Oversee the full lifecycle of campaigns-from planning and development through to launch, evaluation, and learning.
- Craft inspiring, persuasive campaign content across multiple channels (including email, social media, and print) to engage supporters and prompt action.
- Ensure campaigns include meaningful opportunities for people with lived experience to contribute, share their stories, and lead change.
- Monitor and evaluate campaign performance, embedding insights into future planning.
- Build strong, collaborative relationships across Marie Curie teams and departments to maximise reach and impact.
- Champion our campaigns internally-energising staff, volunteers, and supporters to get involved.
- Represent Marie Curie at external events, stakeholder meetings, and within coalitions.
- Uphold our brand values and ensure all campaign activity reflects our tone and creative identity.
- Stay on top of relevant policy developments affecting end of life care, using this knowledge to shape campaign priorities.

What You'll Need
- A strong track record of designing and delivering effective policy or public campaigns that drive real-world change.
- Ability to develop and lead campaign strategies that align with organisational goals, using insights and data to inform decisions.
- Skilled at managing complex projects from start to finish-balancing timelines, budgets, and priorities while coordinating with multiple teams.
- Confident in crafting compelling campaign messaging across various formats and channels, including email, social media, and print.
- Experienced in working cross-functionally, bringing together colleagues from policy, communications, and supporter engagement to maximise impact.
- Comfortable representing an organisation externally and building relationships with campaign partners, policymakers, and influencers.
- Committed to involving people with lived experience meaningfully in campaigns, ensuring their voices help shape messaging and strategy.
- Familiarity with using digital tools and platforms to mobilise supporters, build engagement, and drive campaign actions.
- Able to evaluate campaign performance, draw insights, and apply learning to improve future campaigns.
- Confident in speaking about campaigns to diverse audiences-including volunteers, donors, and decision-makers-in an inspiring and accessible way.

Please see the full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.
Application deadline: Sunday 11th May 2025

Salary: £35,535 - £39,474 + £3,500 LWA where applicable
Contract: Full time, perm role
Location: Homebased with occasional travel into London Office
Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (2 day per week in office).

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Overview of the International Chief Outreach Officer

The International Chief Outreach Officer (ICOO) will assume responsibility for all international communications, outreach and emerging countries and reports to the International Chief Executive Officer
This position will ensure that the ministry is maximising its potential and impact in raising prayers, awareness and donations for Barnabas Aid, whilst upholding its distinct Christian identity.