Director of operations and volunteer management jobs
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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Senior Operations Officer you will develop and provide an excellent operational and administrative support function across the charity, with primary responsibility for Executive Assistant duties and supporting key charity projects. AI interest and curiosity highly desirable to support our innovation journey.
Who are we and what do we do? We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
Scope of the role
· EA support to Chief Executive and Leadership Team, Chair, Board of Trustees and Committees (55%)
· Administrative and project support to the Director of Finance & Operations and HR Consultant covering Finance, IT, HR, Volunteer Management and Operations (35%)
· Administrative support to wider charity teams (10%)
Key areas of responsibility:
Executive Assistant Support to CEO and Leadership Team
· Provide comprehensive PA support to the Chief Executive, including proactive diary management, anticipating needs, and coordinating complex schedules
· Prepare for team meetings and other key meetings, including agenda compilation, document preparation, and follow-up actions
· Support the preparation of high-quality presentations and key documents for internal and external stakeholders
· Organise and coordinate team events, including summer and Christmas parties, team lunches, and ad hoc meals and events
· Provide responsive tech support and troubleshooting to the CEO and Leadership Team, helping them make effective use of available tools
Support to the Director of Finance & Operations and HR Consultant
· Finance and IT – Provide administrative and project support across finance processes; troubleshoot and resolve technical issues in collaboration with the Director of Finance & Operations
· HR – Collaborate with the HR Consultant across the employee lifecycle, including recruitment administration, new staff induction and onboarding, leaver processes, and learning & development initiatives
· Volunteer management – Support the recruitment and ongoing engagement of volunteers, ensuring positive volunteer experiences
· Operations & innovation – Lead the continuous review, improvement and maintenance of internal processes, policies and procedures. Identify and explore opportunities to implement AI tools and automation to enhance operational efficiency
· Reporting – Assist the Director of Finance in preparing comprehensive quarterly performance reports
· Supplier relations – Maintain and develop excellent supplier relationships through regular meetings and communications, continually looking for ways to work more effectively together
Board of Trustees support
· Schedule and coordinate Board and Committee meetings, ensuring all logistics are managed smoothly
· Provide wider governance support, acting as a key liaison point for the Chair, Board of Trustees and Committee members
Support to wider Charity Team
· Act as the first point of contact for the charity, managing the Info@ inbox, responding to phone enquiries, and supporting the postal process with professionalism and warmth
· Support the Fundraising Team with accurate and timely data entry
· Respond to general enquiries to the charity, either directly or by coordinating with relevant team members
· Provide flexible ad hoc administrative support across teams as needed
· Schedule virtual and in-person meetings efficiently, including booking appropriate venues
Person specification
At Ovarian Cancer Action, we value confidence, positivity, resilience and passion. We recognise that attitude, approach to work, and how you engage with fellow team members are just as important as your technical skills and abilities.
Essential experience
· Demonstrable experience working in a role requiring high-level administrative, organisational and interpersonal skills in a professional environment
· Experience delivering excellent, detail-oriented cross-functional administrative support
· Strong track record of providing internal and external customer care and building productive relationships
· Experience communicating to a high standard, particularly via phone and email, with a variety of stakeholders at all levels
· Experience developing, embedding and following processes to deliver excellent administrative and project support
· Experience working with confidential and sensitive information, demonstrating discretion and sound judgment
· Proficiency in Outlook and Microsoft Applications, including Word, Excel and PowerPoint (experience with Microsoft Teams and SharePoint is desirable)
Our benefits and flexible working
· Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. To support you in doing just that we take a pro-active approach to the conversations we have with staff and candidates around working patterns. We are therefore open to considering a variety of flexible working options, welcoming these discussions right from the application stage through to the different stages of life and career, supporting the changing needs of your work-life balance.
· Annual leave: We offer much more than the statutory amount of annual leave. In addition to 25 days annual leave and eight days of public holidays per year, three days are also given to be taken between Christmas and New year, so that in total you can receive up to 36 days paid leave.
· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
· Healthcare plan: To support your health and wellbeing, we have partnered with Simplyhealth to offer cash back on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
· Gym discounts: As part of the Ovarian Cancer Action’s healthcare plan you will be able to claim discount on gym membership at participating gyms.
· Eye test and financial support with glasses if needed when using a VDU at work.
· Maternity and paternity pay: The early days of raising a family are so important; you need time to adjust to the physical, emotional and practical changes. To support this, we offer additional enhanced maternity and paternity pay for eligible employees.
· Training and development opportunities: We want everyone at Ovarian Cancer Action to have a growth mindset, always striving to improve and not worried about failure. We are therefore always looking for ways to support and encourage you to grow as the charity grows and will work on an individualised learning and development plan for you each year.
· Employee Assistance Programme: Your well-being is important to us and to help support this our employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line to support personal and work-related issues.
· Social events for the team: We believe work should be fun and to have the opportunity to enjoy the great team we work with. To give you a flavour of this, please ask how our guided tour around the East End of London went, highlighting how women were involved in the area's vibrant history.
Our commitment to equality, diversity, and inclusion
We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities.At Ovarian Cancer Action, we firmly believe that embracing diversity, promoting equality, and fostering inclusivity are not just buzzwords but essential values that drive our success. We understand that a diverse workforce brings together unique perspectives, experiences, and talents, which ultimately fuels innovation and enhances our ability to better serve the communities we serve and work with.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
If this sounds like the role for you, we’d love for you to apply with the following:
• Tell us why you think this role is for you and what makes you stand out. Naturally, we’d love to hear about your experience, your highlights, what you’ve learnt in your career, what you want and need to learn. (Ideally no more than a page).
• Your latest CV.
We welcome the thoughtful use of AI tools, but your application should reflect your own experience, voice and judgement. Over-reliance on AI will be considered at shortlisting
Please note we will be assessing applications as soon as they come in, so please apply early.
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the DEC
The DEC is made up of 15 member charities who are experts in humanitarian aid and specialise in different areas of disaster response. They come together to speak in one voice and make fundraising more efficient when we launch an appeal. Our members fund our running costs, and we give them back the money we raise in our appeals to carry out their vital work.
About the Role
You will hold an integral role at the DEC for accurately and efficiently managing DEC’s accounting function, ensuring compliance with charity and donor regulations. You will oversee budgeting, grant management, and donor reporting with transparency and accuracy. You will provide financial insights to support cross organisational projects and program delivery and hold a key role in developing and implementing financial strategies that align with our vision and strategic planning.
About You
You will be a confident communicator, who can engage with diverse internal & external stakeholders, including funders and partners, creating a collaborative approach to meet varying commitments. You must be ACA/ACCA/CIMA qualified (or equivalent) with senior finance leadership experience in the non-profit or NGO sector and demonstrate strong understanding of charity accounting standards and donor compliance requirements.
Key Responsibilities
Financial Processes
- Ensure accurate income/expenditure recording, bank reconciliations, and daily donation processing.
- Manage monthly accounting routines, prepare management accounts, and lead budget/forecast reviews.
- Coordinate annual and strategic budgeting, financial reporting, and analysis.
- Oversee income reconciliation across multiple streams and liaise with fundraising teams.
- Review and process drawdown payments to member agencies.
- Maintain and update accounting systems and support procurement processes.
Financial Controls
- Lead annual accounts preparation and audits; ensure regulatory compliance.
- Manage pension schedules and benefits compliance.
- Ensure tax compliance (VAT, Corporation Tax, Employment Taxes).
- Audit gift aid claims and maintain robust financial control environment.
- Update financial policies, procedures, and systems, support due diligence standards.
Financial Analysis & Reporting
- Oversee appeal finances, income tracking, and fund allocation.
- Coordinate governance processes (e.g., Indicator of Capacity) with member agencies.
- Monitor legacy income and liaise with fundraising/legal teams.
- Deliver annual report and accounts; produce reports for executive team and committees.
Leadership & Team Management
- Deputise for the Director of Finance and Resources.
- Prepare papers for finance committees and membership groups.
- Oversee finance team members and provide leadership support.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (includes mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Discounted access for: Gym clubs, Retailers, Theatre tickets.
- Season travel ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
The client requests no contact from agencies or media sales.
Director of Operations
Lead with Purpose. Shape the Future of Christian Care.
Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.
About the Role
As Director of Operations, you will:
- Lead and oversee our portfolio of established care homes and housing schemes.
- Ensure regulatory compliance, quality of care, and financial sustainability.
- Drive operational excellence, innovation, and efficiency through systems and processes.
- Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
- Inspire and develop a talented team of managers and operational leaders.
This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.
About You
- We are looking for a strategic, values-driven leader who brings:
- Significant experience in adult social care operations or a closely related sector.
- Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
- Proven ability to deliver quality and financial targets at scale.
- A collaborative leadership style, with a commitment to developing people and culture.
A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).
Why Join Us?
- Be part of a growing organisation with a clear vision and calling.
- Influence how society values older people and supports churches in ministry.
- Work in a culture that prioritises prayer, faith, and excellence.
- Competitive salary, generous holiday, pension scheme, and life assurance.
The client requests no contact from agencies or media sales.
Our mission is to foster community-led green space management through collaboration, advocacy, and education. We believe that green open spaces can be better sustained by empowering communities and our existing network numbers 150 plus members throughout Birmingham. As our Operations Director, you will direct and control the ongoing operations of Birmingham Open Spaces Forum (BOSF), to achieve the strategic and business performance objectives required by the Trustees.
The client requests no contact from agencies or media sales.
This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.
Together, we improve the lives of local people affected by cancer. We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond. As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.
About the Role
As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.
You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them. This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer. An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.
You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.
On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.
Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.
Hours: 35 hours per week
Salary: £60,000 to £65,000 per annum (subject to skills and experience)
Contract: Permanent
About You
You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.
You will bring:
- Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
- Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
- Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
- Experience of governance, safeguarding and working effectively with Boards or Trustees.
- Financial and commercial awareness, including budget management and income generation.
- Credibility and confidence to represent Big C with partners, funders and stakeholders.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Why Big C?
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Some hybrid working with some flexibility in hours
- Opportunities for professional development
Apply Now
Closing date for applications: Monday 26 January 2026
Please take a look at the vacancy pack for further information and the job description.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or as indicated in the application.
If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Our client is looking for an experienced Director of Operations to lead and oversee the organisations national operations, ensuring the highest quality of service delivery and full compliance with all contracts. This role is to support the front-line teams, push for continuous improvement and drive the organisation to grow. The Director of Operations will provide strategic leadership and share clear directions across the organisation to achieve their goals. As a member of the executive team, you will support set organizational strategy, lead operational improvement and credible operational leadership to the CEO, Board of Trustees and external stakeholders.
You will be leading the operational performance of their services nationwide, to ensure the standard is consistent with their expectations, effective performance management and successful contract delivery which aligns with their financial targets. Provide national leadership of all services with a solid performance against KPI’s as well as ensure adherence to organizational governance frameworks, supporting their development and improvement. Your goal must be to embed a culture of reflective practice, continuous improvement and ongoing professional development. Lead to the resolution of complex complaints and act as a senior representative for our client at strategic meetings with partners, commissioners and donors. It is vital that you build strong relationships with staff, volunteers, service users and key stakeholders.
You must have significant leadership skills within a multi-site service organisation, proven ability to deliver high-quality services that align with organizational values and demonstrate experience managing operational budgets. It is advantageous if you pose strong experience overseeing national service standards, contract delivery and regulatory compliance. We are looking for a candidate who is driven by values, integrity and resilience. A leader who develops a culture of mutual respect and teamwork, maintains calm and focuses on solutions under great pressure.
Diversity:
Our client is committed to equality of opportunity and celebrating diversity and they take great care to ensure that their actions as an employer reflect their ethos.
They particularly encourage applications from protected characteristic(s), who are currently under-represented within the organisation. They are committed to human rights and creating equitable fair environments they welcome people from all backgrounds regardless of race, gender, gender identity, religion, sexual orientation, responsibilities for dependents, age or physical/mental disability.
Our client is a member of the Disability Confident Scheme, a signatory of the Mindful Employer Charter and they currently hold the Investors in People (IiP) Silver Award. They are also an accredited Living Wage Employer.
Safeguarding:
Safeguarding is a term used in the United Kingdom and Ireland to describe measures to protect the health, well-being and human rights of individuals, which allow people – especially children, young people and vulnerable adults – to live free from abuse, harm and neglect.
Our client believes everyone regardless of sex, age, gender identity, disability, sexual orientation, ethnic origin, religion or other diversities has a right to be protected from all forms of harm and abuse, including harassment, bullying, and exploitation.
They are committed to providing a healthy and safe working environment for our staff and volunteers and committed to safeguarding anyone we engage with through their work and the services they provide
To achieve this, they have a robust safeguarding children’s and adults policy, procedures and guidance in place, designed to help protect everyone who comes into contact with our client and to provide staff and volunteers with the knowledge to support people when being subjected to any form of abuse.
To ensure staff and volunteers uphold the highest standards in safeguarding practice, our client complies with the statutory legislative requirements and guidance that seeks to protect children, young people and vulnerable adults. In order to meet this responsibility, they follow a rigorous selection process to discourage and screen out unsuitable applicants throughout their recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
London National Park City is looking for an organised and adaptable Administration Manager to join our small staff team. This permanent role is essential to strengthening the infrastructure that enables our volunteer Ranger community and partner groups to make neighbourhoods across London greener, healthier and wilder.
As our Administration Manager, you'll be the operational backbone of our organisation – managing our CRM and internal systems, maintaining policies and procedures, and ensuring our staff and 150+ volunteer Rangers have seamless access to the information and resources they need. You'll work across all areas of our operation, from supporting Ranger onboarding and events to assisting with Board meetings and partner communications.
London became the world's first National Park City in 2019, and we are a long-term grassroots movement connecting people and nature across the capital. This role offers the opportunity to help scale our impact, fixing what needs fixing and structuring our work so more communities can take the lead in transforming their local areas.
You'll be an experienced administrator who excels at managing multiple information sources, planning ahead, and making smart decisions about systems and processes. You'll be disciplined and organised with excellent communication skills, but also creative and willing to chip in wherever needed.
You do not need a university degree to apply for this role, and we'll provide you with additional training and mentoring as you develop your skills.
No recruiters please – direct applications only.
Responsibilities
You will be responsible for managing our internal systems, record keeping, data management, and will provide support for our Ranger and Communications team.
You will work directly with each of our staff, to ensure that they have access to the information and resources that they need to operate effectively, and will keep our policies and procedures up to date.
You’ll provide additional support as part of the wider staff team for external events and communications, and support board and working group meetings.
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Managing our internal CRM, ensuring information is well structured, records are consistent, up to date and appropriately secure and accessible.
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Liaise with Rangers and other volunteers to ensure that their records are up to date and they have access to all the internal resources that require.
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Support our Community Director in organising Ranger recruitment, inductions, and onboarding.
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Support in organising external events for Rangers and volunteers as part of our seasonal Ranger programme, and Festival events through the year.
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Manage travel arrangements, ticket booking, and tracking attendance at organised Ranger events and Field Trips.
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Support our Executive Director and Community Director in external meetings and communications with partners and supporters.
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Assist in organising Board and Working Group meetings, preparing agendas, taking minutes, and tracking actions.
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Provide regular updates to our staff team and Ranger community on your projects and activities, and overall progress on our programme goals.
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Contribution to half yearly progress reports and final project reports for external stakeholders and funders.
You will report to the Executive Director and work closely with your colleagues in our staff team and with our wider group of volunteers.
Candidate Profile
We’re looking for an organised, thoughtful and considerate colleague who will help us better support our Ranger community, and extend the reach and effectiveness of our staff team.
You will have the following experience:
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Experience in an equivalent administration or operations role, or demonstrable experience of transferable skills.
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Experience working with an online CRM system, such as Monday or Hubspot, as well as proficiency with Google Drive or other office applications.
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Demonstrable experience of supporting a small distributed staff team, and working with volunteers will be a distinct advantage.
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An ability to communicate and coordinate with a wide range of people at all levels of a variety of organisations.
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Excellent oral and written communication in a clear, concise, accessible and effective manner.
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Fluency in English, both spoken and written, is essential.
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Ability to effectively plan and prioritise workload within deadlines, and to set and meet high standards of delivery.
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Commitment to the vision of London as a National Park City and the success of the Ranger Programme.
Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.
Diversity and Inclusion
We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively.
We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.
Salary and benefits
You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world. We pay all of our staff at least the London Living Wage.
This is a permanent role and the salary range is £30,000 to £34,000 dependent on experience. This may be a part or full-time role and we are open to applications for flexible working arrangements.
You will have 25 holiday days allowance per year (pro rata for part-time staff).
Following successful completion of a 3 month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.
This role will predominantly be carried out remotely from home and in person at our Visitor Centre in London, with regular meetings and site visits across London, so you must be based in the UK and be prepared for regular travel.
You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.
The long term grassroots movement for everybody making their cities, greener, healthier and wilder.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Migrants Organise is seeking an experienced and values-driven Co-Director to join our leadership team and work closely with our CEO and the Senior Leadership Team (SLT) to strengthen Migrants Organise’s organisational infrastructure, support growth and sustainability.
This is a pivotal leadership role that combines strategic vision, grassroots solidarity movement building with hands-on management. The Co-Director will contribute to key aspects of organisational development, including strategic leadership, fundraising and financial management, staff management and development, governance, and capacity building of our grassroots membership to ensure that our mission and movement values are reflected in our internal systems, culture and external impact.
The client requests no contact from agencies or media sales.
Shape the Future of a World-Renowned Institution.
Director of Development
Employer: King’s College, Cambridge
Salary: Starting salary in the region of £90,000 – £100,000 with scope to go beyond for a leading professional with outstanding experience and track record.
Location: Cambridge, UK
King’s College, Cambridge is embarking on the next chapter of its long and influential history and is seeking a Director of Development who can imagine, articulate and drive a bold philanthropic vision for the College.
For more than five centuries, King’s has been a place where ideas, discovery and creativity flourish. Its Chapel stands as one of Europe’s great architectural achievements; its Choir is recognised globally; its students and scholars have shaped culture, science and society. The College is now looking for a development leader who can help secure the resources that will enable it to thrive for generations to come.
Joining King’s at a moment of real momentum, you will build on the achievements of the recent £100 million campaign and design the next strategic phase of fundraising. This will include championing initiatives that broaden access, strengthen support for students, enhance academic excellence, and protect the unique historic fabric of the College.
You will have substantial experience in securing major gifts, a confident and motivating leadership style, and experience of cultivating deep, lasting relationships. A key member of the leadership team, you will work closely with a vibrant global community of alumni and build new partnerships with individuals and organisations who share King’s commitment to excellence, inclusivity, innovation and positive societal impact.
King’s is a place that encourages independent thought, creativity and meaningful contribution to society. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. Central to our mission is ensuring that exceptional students, whatever their background, can flourish.
As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This position offers more than professional advancement - it represents a rare opportunity to make a lasting contribution to an institution whose commitment to education and innovation has shaped the world for over five centuries.
Closing date: Midnight on Sunday 1 February.
First round interviews are expected to be held the week of 23 February with second round interviews the week of 2 March 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
King’s College, Cambridge is partnering with Constellate Global Talent on this search. No agencies please.
Download the candidate pack and send your tailored CV and cover letter no later than Midnight on Sunday, 1 February.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role of the Operations Officer (Licensing and Compliance) is to support the development, coordination and delivery of Licensing and Compliance processes and procedures across the Association.
The Operations Officer (Licensing and Compliance) will support the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.
The role will work closely with Operations Directors, Operations Managers and the Foundation Finance Team to support licensing of Operators.
Key Responsibilities
- Processing, in liaison with relevant Operations Team colleagues, new licence applications from Independent Award Centres (IACs), including due diligence and database management.
- Lead on the management of the IAC Compliance Check schedule and surrounding processes including regular communications with relevant Operations Managers.
- Coordinate the ongoing compliance management process for IACs.
- Provide support to the Senior Licensing & Compliance Manager with processes related to the compliance for National Award Operators (NAOs) and Operating Partners (OPs).
- Support the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements and certificates etc).
- Support the Senior Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
- Support with ad hoc projects, as required.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Executive Assistant who loves what you do and wants to do it in an organisation that makes a real difference in the world?
We have an exciting new role of Executive Assistant supporting our two Co-Executive Directors and Board. You‘ll join our team at an exciting time as our Co-Executive Directors (who joined in 2025) continue to settle into Synchronicity Earth, meaning you’ll be able to stamp your own style onto this brand new role.
You’ll be a vital part of our governance processes as the key coordinator of meeting scheduling, papers, and ensuring actions are completed. As the right hand to our Co-Executives, you’ll support them with diary management, travel, and will be a trusted support person in their daily working lives.
To be successful you’ll bring prior experience as an Executive Assistant who has supported a Board. Your organisational skills, attention to detail, and appreciation of how to work with tact set you apart.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our decision-making process for recruitment.
Closing date: 26 January 2026 10am
First stage interviews (Zoom): 2 - 6 February 2026
Second stage interviews (at our office in-person): 9 – 13 February 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the surey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The Guaranteed Interview Scheme link is available in the attachment labelled Diversity Survey and Guaranteed Interview Scheme.
The client requests no contact from agencies or media sales.
About Us
VAST is a registered charity dedicated to supporting and empowering the Voluntary, Community, and Social Enterprise (VCSE) sector in Stoke-on-Trent. We aim to foster strong local networks, strengthen community engagement, and build the capacity of local community groups.
The Role
As Finance & Business Operations Director, you will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. You will oversee the efficient running and management of The Dudson Centre (a Grade II listed building), act as Company Secretary, and serve as the organisation’s Money Laundering Reporting Officer.
This is a senior leadership role, contributing to strategic planning and organisational development while supporting VAST’s day-to-day delivery. It’s an exciting opportunity for someone who combines financial expertise with operational leadership and a commitment to community impact.
What We’re Looking For
- Qualified accountant (ACA, ACCA, CIMA, etc)
Significant experience in financial management and business operations in the VCSE sector. - Strong leadership and strategic planning skills
Knowledge of charity finance, governance, and compliance. - Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
Why join us
At VAST, we offer more than just a job. You’ll be part of a team committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.
You will also have access to a range of wellbeing perks, including:
- Mortgage and pension advice.
- Virtual GP appointments and second medical opinions.
- Comprehensive mental health support
- Wellbeing programmes to support a healthy lifestyle.
To apply
Applications are accepted by CV and covering lettter only.
Closing date for applications is Midnight on Friday 30th January 2026.
Interviews will be held during February 2026
VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Located in the historic town of St Andrews, St Leonards is one of Scotland’s leading independent schools, recently named Scottish Independent Secondary School of the Year for Academic Excellence 2026 by The Sunday Times. It is a vibrant, co-educational boarding and day community with a true international outlook.
Approaching its 150th Anniversary in 2027, the School is preparing to launch the most ambitious fundraising campaign in its history. This is a career-defining opportunity for an exceptional professional to drive this initiative, instilling a culture of philanthropy that will secure the future of St Leonards for generations to come.
Reporting directly to the Head, this post will be targeted with generating £500k+ of revenue and will demand both exceptional relationship building skills and technical fundraising expertise. The successful candidate will have freedom to innovate and make a tangible difference and be able to engage prospective donors and the wider highly supportive Seniors (Alumni) community. You will protect the School’s reputation by conducting thorough due diligence on donors and ensuring full compliance with OSCR regulations.
You will be responsible for the School’s capital and strategic fundraising initiatives supported by the Alumni and Development Officer and will work with the supportive, mission-driven Executive Team and Board of Governors to develop and implement these.
To be successful you will be educated to degree level and have knowledge and experience in previous roles where you have developed a demonstrable track record of devising and implementing multi-year fundraising strategies which have allowed you to personally secure 5 and 6 figure gifts from individuals, trusts or foundations. You will possess the financial and legal expertise to structure complex gifts and bring them to completion.
More information on the responsibilities of the role and the skills, knowledge and experience required of candidates can be found in the Candidate Pack.
St Leonards is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to a satisfactory PVG check.
We offer a unique and inspirational education, with a strong focus on preparing our pupils Ad Vitam, for life.
The client requests no contact from agencies or media sales.
Director of Retail
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We are seeking an outstanding Director of Retail to lead one of Sense’s most significant income-generating operations. This is a critical executive leadership role, responsible for the strategic direction, performance, and future resilience of 108 charity shops, employing over 300 staff and generating £15m annual turnover.
Reporting directly to the Chief Finance & Commercial Officer, you will lead a national retail team and play a pivotal role in ensuring Sense’s long-term financial sustainability. You will drive innovation, commercial excellence, and operational effectiveness - building a modern, resilient retail model that supports Sense’s mission and responds to a fast-changing retail landscape.
This is a hybrid role, working between home and our site in Crayford. There will also be regular travel to our charity shops across the UK.
Key Objectives
- Develop and deliver a national retail strategy that drives sustainable income growth across physical shops and e-commerce.
- Lead digital and operational innovation to improve efficiency, enhance customer experience, and maximise profitability.
- Build strong strategic partnerships to extend reach, visibility, and income.
- Champion sector-leading retail practice, ensuring Sense remains competitive, agile, and future-focused.
Key Responsibilities
- Provide inspirational leadership to a high-performing national retail team of staff and volunteers, fostering a culture of accountability, collaboration, and continuous improvement.
- Drive retail performance using data-led insights to identify opportunities, manage risk, and deliver results.
- Strengthen and diversify income streams, including expanding and optimising e-commerce.
- Lead financial planning and performance management, ensuring delivery of income targets and strong return on investment.
- Optimise the retail property portfolio to ensure value for money, profitability, and estate sustainability.
- Lead scenario planning and build operational resilience to respond effectively to market changes.
- Ensure robust governance, compliance, and risk management across all retail operations.
- Strengthen community engagement and deliver a consistent, high-quality customer experience across all retail locations.
- Represent Sense Retail externally, building influence with sector bodies, partners, and stakeholders.
- Embed sustainability and social responsibility into retail practices, supporting Sense’s commitment to addressing the climate crisis.
About You
You will be a strategic, values-driven retail leader with the credibility and experience to operate at executive level.
You will bring:
- Proven success in a senior retail leadership role within a large multi-site charity, public sector body, or comparable organisation.
- A strong track record of driving income growth, innovation, and transformation.
- Experience leading large, geographically dispersed teams through change.
- Deep knowledge of charity retail governance, regulation, and best practice.
- Strong financial acumen, with experience managing significant budgets and using performance analytics to inform decisions.
- Excellent communication and stakeholder management skills, including experience presenting to executive teams and boards.
- A clear commitment to equity, inclusion, and the rights of disabled people.
- Resilience, adaptability, and the ability to lead calmly and confidently in a complex environment.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.


