Director of operations and volunteer management jobs

Interim CEO

6 Months Fixed Term Contract (Maternity Cover)

This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010

Candidate Pack

Dear Candidate,

Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.

KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway .  KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.

KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse.  We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group,  who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development.  We also have a range of volunteers who support us with various aspects of the service provision. 

In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.

In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.

We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.

Shauna McCusker

Chair of Trustees

Kent Sexual Assault & Abuse Service

Role Details

Salary:

£50,000 (Pro Rata), 0.8 FTE Contract

Base:

Canterbury (Travel to Other Sites Will Be Required)

Contract:

0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings

Benefits:

3% Pension Contribution

Employee Discounts Scheme

28 days annual leave plus bank holidays (pro rata)

Employee Assistance Programme

Flexible Working Negotiable

Requirements:

Right to work in the UK

An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car

Responsible To: Chair of Trustees

Main Purpose of The Role

The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors.  The overarching duties and responsibilities of the CEO is responsible for the following:

• Strategic feminist leadership of the organisation & staff

• Management of human resources and physical estate

• Direct and manage fundraising & finances

• Act as the primary public representative locally, regionally and nationally.

• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence

• Line management of management team

• Working collaboratively with the Board of Trustees

At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.

About KSAAS

Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society.  We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic.  We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.

Our Vision

KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community. 

Our Mission

It is our mission to:

• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work

• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors

• Challenge oppression in all forms

• Challenge societal attitudes that condone and collude with sexual violence

Job Title: Chief Executive Officer Responsible To: Board of Trustees

Main Responsibilities of Post:

Strategic Leadership

• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service

• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service

• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations

• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities

• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan

• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.

• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway

Finance and Funding

• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees

• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation

• Sit on the finance committee to ensure effective financial management and reporting

• Manage relationships with key funders and ensure that all contractual obligations to funders are met

• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation

Partnership and Communication

• Represent the voices of survivors of sexual violence at key strategic meetings

• Ensure effective communication of information from KSAAS to all key internal and external partners

• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent

• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.

• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.

• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.

• To be an effective public speaker with the ability to influence.

Management, Resources and Policy

• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.

• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.

• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.

• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.

• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.

Legality and Governance

• Accountable for organisational compliance with general legal obligations, Charity Commission regulations,  membership obligations & safeguarding responsibilities.

• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.

• Provision of appropriate and timely reports to the Board ofTrustees.

• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.

• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.

• To carry out any further work that is reasonably in line with thisposition.

To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:

• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.

• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.

• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors

• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change

• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.

• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.

• Experience at senior level of successful financial management, including responsibility for significant complex budgets.

• Experience of working with a variety of media to successfully promote an organisation or issue.

• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.

• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.

• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees

• An understanding of trauma informed care / service provision and the challenges associated with such services

• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences

• Excellent organisational skills and an ability to prioritise and manage competing demands

• Commitment to self-development, self-reflection and personal wellbeing

• Able to travel & work between sites across Kent when needed

• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.

• Able to work independently, in close teams and across services

• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills

• Excellent organisational and time management skills.

How To Apply

KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.

This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work closely with colleagues in the Social Value Team, the Charities Liaison Team and wider Group functions, playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.

You will also be:

• Supporting LHCPG’s two charities Lintel Trust and Lifting Lives
• Helping develop policies, procedures, tools and resources for social value management and reporting
• Gathering data to report on achievements and social impact

This permanent position will support the South of the UK and will involve regular travel throughout the region. The successful candidate will be expected to offer hands-on support in various locations and collaborating with teams and clients across multiple regions. The proposed start date will be in July 2026. 

We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages.  You can confidently present content to colleagues and clients and turn strategic plans into measurable results.  You will also have: 

• A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
• Knowledge of social value approaches and measurement frameworks used in the public sector
• Demonstrable understanding of the importance of social value 

Working in the public sector, charities, housing or construction experience would be advantageous but not essential.  Please refer to the attached job description and person specification for a full list of responsibilities and attributes. 

We are planning to conduct initial interviews on 27th and 28th May, followed by final interviews on 8th and 9th June. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. 

What you’ll get: 

• Salary of £39,975 per annum
• Car Allowance of £5,740 per annum
• Highly attractive pension scheme
• 29 days holiday + bank holidays
• Hybrid working
• £300 per annum personal wellbeing allowance
• Flexibility, volunteering day, employee discounts and more
   

It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified 

The Role

An exciting opportunity has arisen for the right candidate to lead our Training Team on developing and delivering training for all of National Numeracy's programmes.

Our training team is absolutely central to the success of our mission at National Numeracy. In order to reach and support as many adults and children across the UK as possible, we take an online train-the-trainer approach, by training Numeracy Champions and Volunteers in different settings. We do not teach any maths - instead we train Champions to raise awareness of the value of numeracy, supporting others to overcome anxieties, build confidence, and feel better about using and improving basic maths. We do not work with children directly, but train teachers as Numeracy Champions to support children and their families.

This team of two therefore have a busy calendar of training delivery, as well as the admin associated with this and with the work around capturing the impact measurement of our training. We are looking for someone who is not only an excellent and empathetic trainer who can confidently and reliably lead this dynamic activity, but can also work strategically with our Programmes Director to develop our training further, while line managing and developing our Training Officer.

The successful candidate will work closely with the other Programme Managers to ensure smooth and successful delivery of our activity, as well as across our wider team, managing the training budget, and liaising with our External Relations and Operations & Impact teams. This role is important in collecting impact and case studies as there it has regular direct contact with our Champions and our beneficiaries. There will also be opportunities to keep the whole National Numeracy team and our Board of Trustees informed about our training programme.

We are open to applications from across the UK but a candidate able to easily travel, by rail, would be advantageous.

Equality, Diversity and Inclusion 

Quality assurance is central to this role – we want our training to be of a very high standard and constantly improving. The Training Manager is responsible for securing continuing CPD accreditation for our training and for ensuring that our workshops accommodate accessibility needs wherever possible.

We recognise that there is more to do to improve diversity across our organisation and we are actively working to make meaningful, long‑term change. We are committed to building a workforce that better reflects the communities we serve and to removing barriers that may prevent people from different backgrounds from joining, progressing and thriving with us. Through inclusive policies, flexible working, fair recruitment practices and ongoing learning, we aim to create a supportive environment where everyone feels valued, respected and able to do their best work.

We actively encourage applications from people from under‑represented and diverse backgrounds, as we know a more diverse workforce will strengthen our organisation and help us deliver our mission more effectively.

Location: MSSC National Support Centre, London SE1 7JY (Hybrid)

Contract: Full-time, permanent

Salary: £49,000 gross per annum

Closing Date: 3 May 2026

Are you a Safeguarding Manager looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.

Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.

We are currently looking for a Safeguarding Manager to join our team.

About the role

We are currently seeking to appoint a Safeguarding Manager who will be responsible for overseeing the day to day operational safeguarding functions for our charity. You will manage a team of Safeguarding Officers to ensure that an effective and robust safeguarding service is provided.  The post holder will provide professional advice and support on safeguarding matters to staff and volunteers, as well as liaising and meeting with external bodies, and occasionally delivering training.

You will have experience of the voluntary youth or community sector as a direct practitioner, and knowledge of Early Help and statutory guidance relating to safeguarding children and adults at risk. You will also have experience of managing a team where safeguarding is the main focus area of your work. 

Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our Safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures, national guidance and in line with our statutory duty.

Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances.

Responsibilities

· Operational delivery

· Line management of the Safeguarding team

· Service development

Requirements

· A relevant professional qualification for example: Youth Work, Education, Early Years or demonstrable equivalent work experience.

· Detailed understanding of Early Help and legislation affecting safeguarding, regulatory requirements and best practice in relation to youth participation and inclusion.

· Knowledge and understanding of current issues and trends in safeguarding, child protection and work with children and young people.

· Management experience including responsibility for managing safeguarding, child protection, review or risk assessment and complaints and being the key decision maker.

· Experience of managing a team with an understanding of the impact and issues involved in safeguarding and child protection.

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 28 hours per week (0.8 FTE) with some flexibility around working hours

Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.   

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 29th April 2026 at 23.59pm

Test and Interview date: W/C Tuesday 5th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.

You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.

Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.  

This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

Job Title - Senior Billing Officer and Coordinator

Contract - Permanent

Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours

Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.

The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 4th May 2026 at 5pm

Test and Interview date: Week commencing Monday 11th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Corporate Partnerships Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Corporate Partnerships Manager 

UK wide 

£43,191 per annum (pro rata for part time) 

Ref: 117REC 

Part time 22.5 hours per week – we are happy to talk about flexible working 

Base: Hybrid with the opportunity to work from any of the Walk Wheel Cycle Hubs around the UK 

Contract: Permanent 

Disclosure: Enhanced DBS/PVG Scheme/AccessNI is not required  
 

ABOUT THE ROLE 

Team: Fundraising and Supporter Engagement / Strategy and Engagement 

This is a fantastic opportunity to join a progressive Fundraising and Supporter Engagement team. The Walk Wheel Cycle Trust (was Sustrans) is bucking the trend in terms of fundraising performance and we are looking for someone with the skills, experience and energy to continue to drive our Corporate Partnerships forwards.

As the Corporate Partnerships Manager, you will help the Walk Wheel Cycle Trust build strong, meaningful partnerships with corporations. But you won’t be starting from scratch! We area already benefitting from partnerships with a few well-known brands and have others interested in collaborating. Your work will focus on researching new opportunities, planning how to grow partnerships, and developing approaches that support both short term and long-term income for the charity. 

Not surprisingly, a key part of the role is building and maintaining relationships through great communication, regular updates, and exceptional stewardship. You will also be writing engaging and easy to understand partnership proposals that show how organisations can benefit from working with the Trust, while also helping to advance our purpose. 

As the successful candidate, you will be joining a motivated, passionate and supportive Fundraising and Supporter Engagement team, committed to helping more people to walk, wheel, and cycle, for our health, our wellbeing and our world.  Come join us today! We look forward to hearing from you.

What You’ll Be Doing 

• Developing a new business strategy that increases sponsorship income from corporate partners. 
• Creating partnership offers that provide value to both sides. These should attract companies that share our values and can support our projects, products, and programmes.
• Securing new sponsorship and significantly growing income by developing clear and persuasive proposals. This includes shaping each proposal through regular engagement with corporate contacts and coordinating input from multiple teams to produce strong, evidence-based submissions.
• Providing excellent stewardship to all partners. This includes personalised communication, meaningful recognition and clear reporting. The goal is to build long term, positive relationships with both prospects and existing partners. 

This role is ideal for someone who enjoys working closely with delivery colleagues to develop engaging and persuasive communications, developing strong relationships with partners and the rewarding challenge of fundraising!

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Experience across multiple organisations of securing new income and partnerships from initial cold approaches to corporate prospects and partners. 
• In depth knowledge and understanding of the UK corporate partnership landscape, including current trends and the priorities of corporate organisations. 
• Strong interpersonal and relationship-building skills with the ability to build and maintain relationships with senior stakeholders both internally and externally.
• Strong financial literacy, including the ability to understand and interpret charity accounts. 
• The ability to work in a way that promotes the safety and wellbeing of children, young people and vulnerable adults. 

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 26 April 2026
• Interviews will be held via Microsoft Teams during the week of 04 May 2026. To apply, please complete our online application form. 
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Contract Type: Fixed Term until 31/03/2030

Interviews: Tuesday 19th of May (online), Assessment centre in our Birmingham office - Wednesday 27th of May

As Head of Delivery for the West Midlands, you will lead and inspire teams across a richly diverse region, turning ambitious strategies into high-quality, life‑changing outcomes. Working across varied communities and geographies, you will shape and deliver complex delivery plans that respond to local need while aligning with national priorities.

You will combine strong data insight with deep listening, analysing demographic information, understanding regional cultural contexts, and partnering closely with local teams to design delivery that truly resonates. Your creativity and strategic thinking will ensure services are impactful, inclusive and rooted in the realities of each place.

This is a highly influential leadership role for someone who thrives in complexity, values collaboration, and is motivated by making a tangible difference. You’ll empower teams, drive continuous improvement and play a central role in delivering meaningful impact for young people across the West Midlands.

We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Heads of Delivery? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Information Security Manager

£55,000 per annum

37 hours per week

Farnham, Surrey, with opportunity for hybrid working.  Cross site working required.
 

About us

Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation.

We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later.  Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence.   

This is not a purely technical or policy focused role.  It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation.  

This is a key role at an important point for the organisation.  It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.

The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation’s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders.

Key Responsibilities of the Information Security Manager will include:

• Leading our approach to cyber security, risk management, and incident response
• Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT
• Identifying and managing risks across systems, processes, and suppliers
• Supporting teams to understand and apply good security practice in real-world situations
• Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset
• Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight
• Building awareness and confidence across the organisation through training and engagement
• Ensuring security is built into new systems, projects, and supplier relationships from the outset

• Develop and deliver engaging information security training and awareness campaigns
• Promote a positive, non-blame culture where people feel confident to report incidents or concerns
• Provide practical advice that helps teams make secure choices in day-to-day work
• Act as a visible and approachable subject matter expert across the organisation

About the candidate

Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance.  They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level.  They should demonstrate:

• Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response
• Experience in applying that knowledge to real world risk management, not just theoretical controls
• Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT
• Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences
• Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums
• An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done
• Strong focus on behaviour and culture, not just controls and policy
• Able to challenge constructively while helping teams find workable solutions
• Comfortable influencing across teams and building trusted relationships

Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful.

Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment.

We Offer:

Excellent Benefits

• · Six weeks paid holiday plus public holidays
• · Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• · Health Cash Plan Scheme
• · Employee Assistance Programme
• · Staff Benefit Scheme
• · Blue Light Discount Card

Career Development

• Leadership Development
• Skill Development, Project-Based Learning and Diverse training courses
• Apprenticeships
• Coaching
• Cross Departmental Projects

A Great Place to Work

• ·Equal Opportunities employer
• ·Flexible working
• ·Supportive colleagues
• ·97% of our staff are proud to work for Phyllis Tuckwell*

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

Interested?

If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you.  For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation.  If you have any questions about the recruitment process, contact HR.

 
Closing date for receipt of applications: 10th May 2026. 

Interviews to be held week commencing 1st June 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a standard Disclosure and Barring Service check.

Location: NSC, London SE1

Contract: Full time, 1-year Fixed Term One Year (initially)

Salary: £35k + PRP (Performance Related Pay)

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.

You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.

This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.

Responsibilities

· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets

· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.

· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.

· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.

· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.

· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these

· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety

· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show

· To research and monitor market trends, employer needs and competitor activity to inform business development strategy

Requirements

• Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
• Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
• Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
• Strong commercial acumen and ability to identify, grow and convert new business opportunities
• Experience using CRM systems to monitor and report on business leads
• Knowledge of CPD training or workforce development

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, so must the ways in which people can connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us imagine, design and embed what volunteering could look like in the years ahead.

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This is an exciting opportunity for someone who is passionate about innovation, curious about emerging trends, and motivated to meet the needs of future Samaritans volunteers. You’ll contribute to developing new and flexible models of volunteering—ensuring we reach more people, remove barriers to involvement, and create opportunities that are equally meaningful and sustainable.

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Contract

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• £30,000-£33,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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In this role, you’ll bring ideas to life.

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You’ll research emerging trends and evolving volunteer expectations to inform the development of new roles, opportunities and approaches to volunteering - helping to translate insight into practical and sustainable solutions that support current and future volunteers.

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You’ll contribute to answering questions like:

• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

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From managing insight to project planning and from developing resources to collaborating with volunteers and staff, your work will support shaping a positive and inclusive future volunteer experience across our organisation.

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What You’ll Bring

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• Curiosity and openness to innovation and improving ways of working.
• Ability to work collaboratively with a wide range of people, including staff and volunteers.
• Ability to use insight to inform decisions and drive improvement.
• Experience in change, improvement or innovation projects.
• Experience in a volunteering‑focused organisation and understanding of volunteer engagement.

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

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​Applications close: Monday 27th April

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In person interviews will be held at our Surrey office (KT17 2AF) from the w/c 11th May until end of May. Exact dates are to be decided.

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.