Mermaids has evolved into one of the UK’s leading LGBTQ+ charities, empowering thousands of people with its secure online communities, local community groups, helpline services, web resources, events, training, legal support, policy and stakeholder engagement and residential weekends. 

The young people, children and families that we support are at the heart of everything we do at Mermaids. Local groups provide a safe space for these families to get together, make friends and offer each other support. As our work has expanded, so has the demand for these local groups. The purpose of this role is to manage our existing groups, set up new ones and look for ways to engage with service users we don’t currently see represented in our local group settings.

The purpose for the role is to deliver all aspects of the Healthwatch Hammersmith & Fulham service in line with statutory duties, service specification, agreed KPIs and the YVHSC model of delivery.

Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues. We carry out activities across a number of different programme areas to enable us to fulfil our statutory functions.

For further information, please click on the Job Description document.

EASST is an independent UK-registered charity whose mission is to save lives and prevent injuries by making road transport safer, greener and more sustainable for future generations. We operate as a regional partnership of local road safety NGOs aiming to reduce road casualties and promote sustainable transport choices. Our network currently spans 15 countries across Eastern Europe, the Caucasus, Central Asia and South-East Europe.

Working closely with the Admin Support Officer and reporting to the Executive Director, the successful candidate will be responsible for managing the day-to-day administration, finance, office management and HR for EASST and our trading subsidiary, EASST Expertise Ltd.

The successful candidate will have opportunity to innovate and develop internal operational systems to support the effective and efficient running of the charity.

JOB DESCRIPTION

Administration

Work closely with the Executive Director and Admin Support Officer to:

• Organise quarterly Board of Trustee meetings – collating and issuing Board agendas and papers, arranging meeting logistics, taking minutes, etc.
• Organise regular staff meetings – collating and issuing meeting agenda, arranging meeting logistics, taking minutes, etc.
• Provide admin support for quarterly All-EASST partners meetings and other ad hoc events (in collaboration with other EASST staff).
• Manage and maintain internal shared drives, mailing lists & EASST records.
• Provide day-to-day administration as required – diary management, drafting letters, ordering supplies, requesting documents, etc.
• Issue and renew consultant/freelancer contracts as needed.
• Monitor and review donor/supplier contracts as needed.
• Handle other related administrative tasks as they arise.

Finance

Work closely with the Executive Director, EASST accountants, and Admin Support Officer to:

• Set, monitor, and update (as necessary) EASST’s annual budget.
• Manage internal financial systems for EASST and EASST Expertise (inc. bookkeeping) and advising staff on financial procedures.
• Manage EASST and EASST Expertise bank accounts inc. processing payments and donations.
• Review and process staff and other expense claims.
• Prepare and submit quarterly VAT returns for EASST Expertise.
• Manage EASST and EASST Expertise invoicing (in collaboration with other EASST staff).
• Contributing to the preparation of the annual accounts and ensure compliance with regulators such as the Charity Commission and the Information Commissioner’s Office.
• Manage the EASST partner grants process including all due diligence, issuance of grant agreements, and review of grantee financial reports (in collaboration with other EASST staff).
• Support EASST staff to prepare project-specific financial reports for donors as needed.
• Act as the primary point of contact between EASST and EASST accountants.

Office management and HR

• Ensure all relevant insurance policies are in place and up to date.
• Conduct annual compliance review EASST’s Anti-Bribery and Corruption policy
• Develop, monitor and review EASST’s policies and procedures on a regular basis.
• Update EASST’s annual organisational risk assessment and monitor compliance.
• Prepare information for payroll and process related payments.
• Maintain records of all staff annual leave, TOIL, other absences from the office, sickness leave.
• Coordinate recruitment, induction and exit processes for staff, trustees and volunteers.
• Maintain staff training log and ensure staff training on safeguarding, health and safety, cyber security etc. are all up to date.

PERSON SPECIFICATION

Required:

• Minimum 3 years related work experience
• Excellent attention to detail
• Excellent numeracy skills and experience of budget management at an organisational and project level
• Excellent verbal and written communication skills
• Highly organised, self-motivated, reliable, and able to take initiative
• Good IT skills, including effective use of all MS Office software
• Able to manage a varied workload, balancing scheduled tasks with requests for assistance from the team, which may have short deadlines
•  Excellent interpersonal skills with the ability to work proactively as a member of a small, busy team

​Desirable:

• Experience of using financial software, in particular Xero accounting software
• Experience in managing events and conferences
• Experience of working in the charity/voluntary sector, including an understanding of the regulatory and governance requirements of UK charities
• Ability to understand and implement technical elements of contracts and legal agreements

The Director of Community Development is a new post reporting to the CEO and working in a directorate team of 7. Significant contribution and strong relationships with Directorate peers and the Senior Leadership Team across Jewish Care is crucial to meet and exceed the goals of the organisation's strategy and plans. Regular interaction at Board Level is a key component of the role. The post holder will provide strategic and operational leadership to a wide range of stakeholders and be accountable for Jewish Care's community facing services.

This includes leading;

Social Work, Community Support and Jewish Care Direct

* Community/Day Centres and associated virtual/outreach work
* Volunteering across the organisation
* Integration of the Jewish Helpline into our suite of services
* Developing partnerships with other organisations to expand and develop our work, including mental health services.

Our Community and Day Centres have been closed for over a year and we have had to restructure the way we work and the services we can offer, with a transformational shift to digital services. In the year ahead the Director of Community Development will be expected to lead the reprovision of services in line with the easing of government restrictions, organisation and client demands. This will be a complex and challenging task requiring innovative solutions tailored to the people who use our services. As our services evolve, so must our impact through creating excellent social care that enhances well-being and inspires individuals to stay connected to their community.

What you will be doing;

Playing a pivotal role in shaping the overall development and implementation of Jewish Care's vision and strategic direction for all community-based services

* Leading in the provision of innovative cost-effective services in an environment of increasing costs and regulation.
* Providing strong financial plans and ensure strong budget controls to achieve financial sustainability.
* Developing and implement the agreed community engagement and volunteer strategy sharing information across different functions and services to improve effectiveness.
* Leading, motivating and developing those you line manage through performance management, training and development planning to ensure organisational and staff support standards are met.
* Collaborating and influencing a wide variety of stakeholders both across the organisation and including relevant Trustees and members of Governance committees.
* Working with external organisations, schools and religious groups to bring access to a variety of Jewish Care's services
* Identifying partnership opportunities and develop successful meaningful relationships with relevant social care and communal organisations that promote our common agenda.

What you'll need;

Knowledge or experience as a senior leader/director in health and social care

* Experience managing large diverse teams, workforce planning and talent management
* Demonstrable experience of driving and managing strategies and change.
* Pro- active development of interventions and initiatives that improve efficiencies and engagement
* Demonstrable experience of recruitment, training and development of volunteers.
* Significant knowledge of the health and social care sector and legislative requirements
* Comfortable challenging senior leaders through the provision of evidence-based insights
* Ability to identify issues and confident in addressing them
* Strong project management skills
* Knowledge of business analytics and alternative methods to drive compliance and results
* Proven analytical skills and budget management
* Commercially aware, makes sound judgements and decisions to maximise performance; taking account of organisational capacity, capability, opportunities and threats presented by the external environment
* Excellent presentation skills to be a confident ambassador for Jewish Care
* Can demonstrate a willingness to learn about and adapt to the Jewish way of life and its impact on providing care within the community.

Closing date for applications will be midnight Sunday 16th May 2021

We are a team of many different backgrounds and cultures
Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths, bringing their own unique perspectives and individuality to their roles.

Why you'll love working with us
No matter how young or old you are, if you want to make a real difference in people's lives, we'll reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits, including:

* 4% employer pension contribution

Self-motivated, highly organised individual required to provide operations & admin support to Wandsworth literacy charity - exciting new home-based role in small, friendly team.

• Home-based role, though applicants must live in Wandsworth for easy access to our storeroom and in-person staff meetings (SW18 5TT) and our partner schools (Southfields, Tooting and Roehampton)
• Option of 35 hours per week or 28 hours per week Monday to Thursday (including running our helpline 3pm to 6pm)
• £25,844 for 35 hours per week (pro rata if fewer hours), 5 weeks holiday plus bank holidays
• Working closely with the Head of Operations

Learn to Love to Read is looking for a self-motivated, flexible individual, highly organised, with excellent computer skills, an eye for detail and a warm, friendly manner. A passion for helping children learn to love to read and a willingness to adapt according to the needs of a small organisation are essential. In return we will offer the opportunity to get involved with a range of interesting work as our organisation expands to meet the increased demand caused by Covid-19 lockdowns.

The role will include running the virtual volunteering helpline, supporting the volunteer application process, database management, and providing general support to our Head of Programmes and Volunteer Manager as well as our Head of Operations. For suitable candidates there may also be the opportunity to progress to leading Early Years classes and helping run parent training sessions.

We believe that children should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and keep them safe, and we are committed to practise in a way that protects them. We require all our staff and volunteers to share this commitment.

All applicants will need to go through a safer recruitment process. There will be questions about safeguarding in the interview and we will carry out an enhanced DBS check (criminal record check) for successful applicants where appropriate. Any applicant who has lived overseas may be required to obtain an overseas police check.

Learn to Love to Read is committed to working without bias and offering equal opportunities for our volunteers. We are committed to valuing diversity and working inclusively across all our activities. Our aim is that everyone is treated with dignity and respect. 

Applications should be received by Friday 14 May 2021 with interviews week of 17 May.

We are a medium sized grass roots charity working with refugees and asylum seekers across the UK.  We are recruiting a Direct Aid Coordinator to join our rapidly expanding team and coordinate the efforts of our 20 groups of direct aid volunteers who support thousands of refugees. Reporting directly to the CEO this is an excellent opportunity to work for a great cause and gain experience of the UK asylum system and working directly with refugees. Whilst this is a challenging position, you will be given a thorough induction and will be working alongside the CEO and other experienced team members.

There are complex challenges to meeting the varying needs of thousands of asylum seekers spread around the UK; aid is needed in various locations and the people we support have many day-to-day needs, from help registering with a doctor, to emotional support, to understanding and accessing their legal rights.  Candidates will need naturally strong organisational skills and have the temperament to make numerous important, and compassionate, decisions every day.

With a changing team of more than 600 volunteers assisting us in 2021, the relationships you build with your voluntary team leaders will be key to the success of this role.  We have recruited some strong team leaders who are highly valued and truly live our values.

The Direct Aid Coordinator will be required to: co-ordinate operations and lead teams distributing aid to refugees in challenging situations; manage and motivate teams of volunteers; supervise data gathering for advocacy purposes; liaise with other NGOs, local government and Home Office personnel; report to management on the above.

The refugee crisis is politically controversial, and the debate and sensitivity around this topic can be intense.  An awareness of the risks and consequences of public actions and statements by of our personnel is therefore necessary.

Characteristics

The candidate needs to display clear leadership ability, with the capability to act with initiative and drive in a variety of situations. Requires a positive mental attitude with a warm friendly persona, who will be able to motivate and enable volunteers to complete challenging jobs over long hours and coordinate service delivery across the regions. Also needs to be aware of risk management and safety issues, safeguarding and compliance.  Will be required to present a collaborative attitude towards other NGOs.

Functions

Coordinate the work of volunteers across the country, managing volunteer motivation and expectations, and encouraging best practise and inspiring optimal behaviours. Will have the ability to challenge and motivate people to approach new situations whilst recognising individual limitations and difficulties. Will enable a good working environment by mediating volunteer differences and leading by example with acceptance of a range of attitudes, backgrounds and cultures, recognising that each volunteer has an ability to contribute if utilised in the right manner.

Manage large volumes of data to ensure that reporting is accurate and comprehensive, keeping up with the many reports that come in from around the country and what can be fast paced information activity and developments. Monitoring and reporting on the activity of the groups so that performance can be measured and optimised.

Attending external meetings representing the charity and contributing to its overall aims and objectives.

Secondary Desired Functions

Degree in appropriate field

Experience working in volunteer organisations

Word processing and data management skills

Note: the above represents a challenging role which will enable development and demonstration of high level skills.  Appropriate training and support will be provided.  Please note that we receive a high number of applications and are a small internal team so if you do not receive a response in the first round this means you have not been selected.

Please provide a covering letter that explains why you are suitable for this role and why you want to work for Care4Calais - We will only consider applications that are accompanied by a covering letter.

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 19 years and has provided services and support to more than 15,000 people. 

We are seeking an Operations Coordinator to work closely with the Finance and Operations Manager.  We are looking for an individual who will support and coordinate the smooth running of the Centre’s operational and support services, enabling The Mulberry Centre to deliver quality services with a professional and caring focus.  You will need to be a warm and welcoming team player, be proactive and an office all-rounder supporting your colleagues.

If you are interested in the work of The Mulberry Centre and have the relevant experience to perform this significant role, we would very much like to hear from you. 

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Shop from Crisis exists to deliver sustainable revenue streams to the organisation, raise Crisis’ profile with new audiences and provide opportunities for members. This role sits in a newly formed E-commerce team within the Shops from Crisis retail team. With 9 shops across London and an ambitious growth strategy, we have exciting plans to expand our e-commerce activity and need experienced team members to help us deliver this. 

About the role
As an E-Commerce Operations Manager, you will lead a small team in our London warehouse to deliver a high-quality customer experience for online donated goods sales across various e-commerce marketplaces. You’ll develop efficient and productive operational processes to list and fulfil a high volume of goods for sale online and achieve sales and profit targets. You will also recruit, train and inspire volunteers in a variety of digital and e-commerce roles. 

About you
To be successful in this role you will have experience of the following:
•  Working in retail management and managing operational aspects of online sales to high levels of customer service, ideally in a warehouse environment. 
•  Using online sales marketplaces and an understanding of high-volume stock processing for sale online.
•  A track record of managing and achieving targets with a strong commercial focus.
•  Recruiting, managing, and developing a wide range of people – ideally with experience of working with volunteers and your local community.
•  Communicating with and presenting ideas and training to a range of audiences.
•  Engaging audiences via e-commerce and/or social media communications.
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. 

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness. 

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Tuesday 18th May 2021 (at 23:59)

Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact the Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

The successful candidate will be responsible for the delivery and effective performance of internal operations to ensure the smooth running of the meal services across the County. This post is to recruit one of two roles as Meals Services Leads one of which (role A) is already in post and covering our St Albans and Ware Sites. This post (role B) is likely to cover our other sites Letchworth and Hemel and will have 365- day operational responsibility for these sites but will also specialise in key areas that will support across all sites to achieve high standards in these areas and will be required to work closely with the other post holder to maintain and develop business growth in accordance with the overall HILS’ strategy.

This role will provide leadership for Team Leaders, and work closely with the Head of Operations and other Managers on both internally and externally-facing projects to ensure that all HILS’ services achieve statutory/regulatory compliance (where required) and high customer and stakeholder satisfaction.

For more information on the role, please see the attached Job Description.

This is an exciting opportunity for an enthusiastic individual to join our South Coast Hub as a Prince’s Trust Executive working in and around the Brighton and central Sussex area. 

Passionate about giving young people the best chance to succeed through education and training, you will work with our partner organisations to support the delivery of our Team and Achieve programmes as well as supporting our employability programmes.

The role is home-based with an expectation for regular travel within the Sussex area to visit our partner organisations, offering support and guidance to delivery partners and young people alike.

As our Sussex-based Prince’s Trust Executive you will be:

• Skilled at building professional relationships, ensuring a quality provision is upheld and advocating for the Prince’s Trust’s strategy across Sussex. 
   
• Knowledgeable about the education system and the challenges that young people may face in schools, colleges and moving into employment. You will have a proactive and solution-focused approach to helping young people overcome their barriers.

• Confident in networking, giving and receiving professional feedback and adapting your approach to challenges to ensure that our targets are met and our young people are given the best chance to succeed.

Alongside this you will also be confident with completing administrative tasks, completing contract paperwork and offering advice and guidance across a wide range of internal and external stakeholders.

This role is perfect for you if you are passionate about equipping youth workers and teachers to develop young people and giving them the tools to transform their lives.

Note: In The Trust, we call these roles 'Princes Trust Executives'

This is an exciting opportunity for an enthusiastic individual to join our South Coast Hub as an Operations Youth Support working in and around the Southampton area.  Working on our Explore personal development programme we are looking for an experienced Youth Work practitioner who can build effective relationships with hard to engage young people aged 16 - 25. 

Although the role is home based you will be expected to deliver face to face sessions in and around the Southampton area once restrictions allow.  With flexibility needed to travel around the Solent area as well as to support residential work once this resumes.

• You will be experienced in delivering personal development sessions to groups of young people both face to face and virtually.  Will be skilled at building rapport quickly with those that require additional support to engage in positive activity. 

• Be experienced at providing one to one support which focuses on goal setting and moving young people towards employment as well as managing a caseload.

• You will be comfortable working in an outdoor, adventurous activities and residential environment with either NGB, Youth Work or Teaching qualifications.  You will also have experience in working in a multi-agency environment and building relationships with other organisations including undertaking outreach work. 

Alongside this you will also be confident with completing reports, risk assessments and other programme related paperwork.

This role is perfect for you if you are passionate about developing young people and giving them the tools to transform their lives.

Head of Operations

£45-50k depending on experience
London N3
12 months fixed term contract (due to maternity leave)

Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We believe that every child deserves to experience happiness and put their illness on hold – even if it is just for one day. Our vision is to make wishes come true and turn them into happy memories.

We are seeking a Head of Operations to lead Rays of Sunshine’s work with children and families, delivering its programme of wishes, hospital services, and community support.
This is a 12-month fixed term contract to cover the maternity leave of the current postholder.

You will need to have experience of leading large scale or national services coupled with a strong track record of leading and managing a team. You will also have a thorough knowledge and experience of being the Designated Safeguarding Lead as this is a key element of the role. You will need to be an organised strategic thinker and have excellent time management skills to succeed in this role.

Rays of Sunshine is committed to safeguarding and promoting the welfare of children and young people and expect all our team (staff & volunteers) to share this commitment. As part of this commitment, we carry out basic disclosure checks on all staff and volunteers and require all roles working directly with children and young people to have an enhanced disclosure check. This post is subject to an enhanced disclosure check.

For more information, please see the job description for this role.

Closing date: 12pm Friday 28th May 2021
Interview dates (by zoom): During the week commencing 7th June 2021

You may have experience of the following: Deputy Service Manager, Service Manager, Operations Manager, Head of Operations, Ops Manager, Ops Director, Service Delivery Manager, Project Manager, Project Management, Charity, Charities, Not For Profit, NFP, Third Sector, etc.

Ref: 98906

This is a very exciting time to be joining the Barnardo's Health Directorate . We have just developed an ambitious health strategy for the organisation and are growing and forming a dynamic new team, with a focus on what we need to deliver over the next 3 years.

We are looking for a highly experienced, committed and passionate leader to manage the Business Development function within the Health Directorate , ensuring growth and sustainability . You will link into the national Business Development Unit, working with colleagues across the UK, continually learning and sharing best practice and developing our competitive advantage.

You will need to be adept at developing and leading strong and compelling winning strategies, building meaningful partnerships, leading Innovation, assessing and managing risk, and building highly effective relationships across the organisation .

This area of work is high profile for the organisation as part of its resurgence and corporate ambition to become a health and social care organisation . This new role will form part of the leadership team for the Health Directorate and is a fantastic opportunity to lead transformational change to make a real difference to the lives of children and young people.

At the present time these roles will be 100% remote, with some travel in the future to geographical areas where service models are commissioned and to regional hubs for team meetings.

Benefits:

* Competitive salary
* Opportunity to work for the largest children's charity and provider of children's services
* 26 days annual leave
* Chance to develop, grow and scale services
* Company pension scheme

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification , Job Description and Additional Information document (if applicable) . This should be done with an understanding of the context of the service described.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements .

Please note that Barnardo's is in the process of implementing a 'work from anywhere' strategy. This means that you will not be allocated a desk space in an office and are likely to be primarily required to work from ho me , with flexible work spaces being available for you to use when necessary .

Job Title:  Head of Operations and Development

Hours:  Part-time, 3 days per week

Salary: c.£50k FTE

Location: Presence required on-site but flexible with some homeworking

Reports to: Board of Trustees

We are working in partnership with a charity that delivers a counselling and psychotherapy service based in central London, providing talking therapy to the local community as well as London-wide. They are seeking a Head of Operations and Development to lead the team of staff and volunteers and manage the organisation. The postholder will work alongside the Clinical Lead, who also reports directly to the Trustees, and will ensure that the organisation can effectively support the delivery of counselling services. They will also ensure that contracts and other income streams are managed, as well as seeking development opportunities to meet local need.

The successful candidate will be able to demonstrate:

• Understanding of the counselling and psychotherapy system as well as health and social care structures
• Proven track record of leadership in a similar organisation, with a flexible style
• Proven track record of developing and implementing strategic plans – ideally in a charity, professional society, health or counselling care organisation
• Strong understanding of financial management
• Strong customer or client orientation coupled with strong commercial acumen
• Strong track record of identifying and securing funding, as well as maintaining relationships with funders

We are seeking a strategic, enthusiastic, and collaborative self-starter, who takes a pragmatic approach to leadership. The individual will be able to work flexibly and fit in with the time constraints of others. They will be politically astute, with high achievement standards, and strong interpersonal and influencing skills.

If you feel you have the skills and experience to succeed in this role and are excited about the opportunity, we would love to hear from you.  Please submit your CV with a supporting statement, to Adam Stacey, Director, Charisma Charity Recruitment.

Quote our reference JO2833.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Due to the nature of the role, we reserve the right to close the advert early, so please apply as soon as possible.

Deadline for applications: 25 May 2021