Head Of Special Events Jobs

Would you like to work in a caring, supportive environment where you can make a real difference to people’s lives?

Role: Fundraising Officer as part of the halow project, a charity providing support to adults with learning disabilities.

Location: Guildford, Surrey (flexibility to discuss hybrid working upon successful completion of probationary period)

Hours: 37.5 hours per week (Monday-Friday, flexible working pattern)

Salary: £25,000-£27,000

Annual Leave: 33 days pro-rata, inclusive of bank holidays.

Training: You will receive fully paid training supplementing any previously completed relevant training, with further development opportunities also available to progress your role and career.

You will be responsible for:

• Providing administrative and other support to fundraising and communications staff.
• Leading on a small portfolio of major fundraising events and activities. 
• Maintaining regular contact and excellent communication with internal and external stakeholders and suppliers.
• Support and/or lead on a range of other fundraising activities, campaigns and events.
• Identifying new events, opportunities and approaches that could raise significant funds for halow.

Role Requirements:

• We are looking for someone who is a self-starter, hard-working, flexible and keen to make a difference. 
• Demonstratable experience of working a fundraising role or comparable role.
• Experience working with internal and external stakeholders, including staff, trustees, donors, and funders.
• Experience of delivering projects and fundraising targets.
• Knowledge of data security whist ensuring databases are kept up to date.
• Aged 18 and above.
• Right to work in the UK.
• Suitable references.
• Willing to undertake a DBS Check. The initial cost of the DBS application will be paid for by halow.

Please note we are currently unable to provide visa sponsorship.

You’ll get access to great benefits including:

• Free Blue Light Card membership
• Retail discounts
• Free/discounted tickets for events, gigs and shows
• Workplace pension scheme
• Free eye tests
• Cycle2Work scheme
• 24-hour employee assistance program
• Travel season ticket advances
• Staff referral bonus scheme
• AIG Life Assurance (Post Probation)
• Access to AIG Smart Health App

Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.

Health Poverty Action (HPA) acts in solidarity with poor and marginalised communities in their struggle for health and social justice, recognising these injustices are often rooted in colonialism and imperialism (both historical and ongoing) and have strong racial and gender dimensions.

We develop and implement locally rooted and culturally appropriate solutions to improve health for communities in 10 countries across Central America, Asia and Africa. Alongside these global programmes, we campaign to change the unjust policies and practices that push people into poverty and destroy their health and tackle the powerful vested interests that sustain them.

As Partnership Officer, you will be the critical driver of growing our partnerships fundraising and ensuring that more people worldwide are able to realise their right to health. 

• Job purpose: To help grow unrestricted income for Health Poverty Action through community and corporate partnerships. 
• Location: Home-based, within commuting distance to London for events and meetings. 
• Salary: £26,095 rising in length of service increments to £29,832. 
• Responsible to: Head of Fundraising 
• Annual leave: 25 days per year, plus the time between Christmas and New Year, plus bank holidays.

How to apply: Download and complete the application form available on our website.

This helps ensure fairness and consistency and is also a demonstration of your interest in the role; therefore, we will only consider those applications who use the application form. 

Closing date: Wednesday, 2 October 2024 at 11:59 PM BST 

Interview dates: Monday, 14 October and Tuesday, 15 October 2024 

Your key responsibilities will be flexible. You’ll manage your workload and set objectives, priorities and deadlines with the Head of Fundraising. Your work will include: 

• Partnerships Fundraising: You’ll lead and grow our partnerships fundraising portfolio by nurturing existing relationships and identifying new prospective partnerships. You will prepare proposals, pitches, and reports based on key funding needs, and implement stewardship plans to retain support, maximising partnership value. 

• Community Fundraising: You’ll manage community-based fundraising efforts, including coordinating with other organisations. Develop new community fundraising initiatives and engage volunteers, working to maintain an established network of volunteers which support community fundraising activities.

• Events Fundraising: You will manage our fundraising events, including the London Marathon. This will include recruitment, resourcing, relationship-building and supporting our event participants in their fundraising efforts. We are also excited for you to develop and oversee other innovative and profitable one-off events. 

• Fundraising Management: You will monitor and report on fundraising activities, manage relevant website pages, and ensure effective administration and record-keeping. You’ll need to stay abreast of industry trends and react accordingly to maximize opportunities. 

• What else? We encourage you to be aware of all of Health Poverty Action’s work and any key developments which may affect it. When representing Health Poverty Action, you should communicate our work in a professional and passionate way. 

At Health Poverty Action we celebrate diversity and promote equality and inclusion amongst all our staff and everyone we work with. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to hear from ethnic minority candidates.  

Salary: £30,000 - £36,000

Hours: 40 hours per week; some out-of-hours working may be required, including weekends

Role type: Permanent, full-time

Start date: An immediate start is available, subject to DBS, and other pre-employment checks 

Location: Based at 1 Sutherland Street, Victoria, SW1V 4LD

Holidays: 25 days pro rata to be taken during quiet periods

Selection process: Interview with the Head of Premises and other panel members, along with a task-based exercise relevant to the role.

Welcome to Ada! 

At Ada our mission is to educate and empower the next generation of diverse digital talent.  We are a ground-breaking college working closely with industry to design and deliver an education that supports our students, especially those from disadvantaged backgrounds and young women, into highly skilled digital roles and to lead flourishing lives more broadly. We run a high-performing sixth form for those interested in tech as well as Higher Level and Degree Apprenticeships working with 30+ companies such as Deloitte, Expedia, Google and many others. 

The College has grown quickly since opening in September 2016 and we now have campuses in London and Manchester. We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!

We are looking for a professional and self-motivated individual, who could be looking to take the next step in their facilities management career with practical maintenance experience, a good understanding of health and safety in an education environment, excellent communication skills and the ability to be flexible. The ideal candidate will ensure that the College premises are maintained to a high standard to provide a safe and welcoming environment for our learners, staff and visitors.

We welcome applications from experienced Facilities Managers, and those looking to take the next step in their Facilities career.

Job Purpose

To manage the site of Ada’s London Victoria campus, 1 Sutherland Street, so that it is operating safely and efficiently. This involves liaising with contractors and suppliers to plan, coordinate and implement the inspection, maintenance and repair of the internal and external fabric of the building and any machinery or plant within the building. To be responsible for the Health and Safety compliance of the site and oversee the security of the premises to provide a safe and secure environment for all learners, staff and visitors.

Main duties and responsibilities

Facilities management

• Manage the opening and closing of the College for normal hours of operation
• For out of hours College events or venue hire, arrange for the opening and closing of the building and necessary services (heating, cleaning, equipment etc). Liaise with the wider premises team for cover arrangements for these out of hours events.
• Be the principal registered Key Holder, attend call outs and take appropriate action, put in place arrangements for dealing with emergencies which occur outside normal working hours.
• Work with the Head of Premises, and wider premises team, to put in place cost effective facilities management and cleaning contracts for the building and manage those contracts on an ongoing basis.
• Coordinate and implement routine inspections, repairs, redecoration/refurbishments of the College building, equipment and external environment, including annual, monthly, weekly and daily inspections.
• Investigate and report site issues promptly, providing possible solutions, obtaining quotes and initiating repair / maintenance
• Manage and supervise any building contractors undertaking work on the College’s premises. Ensure that any issues with contractors are promptly followed up.
• Work with the appropriate contractors to operate and maintain the building’s systems (e.g. heating and ventilation systems) to an effective standard
• Carry out minor repairs and practical jobs where this is within your expertise
• Plan and manage all room preparation requests for College events such as assemblies, meetings, industry projects/speakers and events and ensure that they are actioned in a timely manner.
• Establish and implement a key identification and management system for access to all College areas.
• Maintain inventories of College equipment (excluding IT equipment) including plant equipment

Security and Health and Safety

• Support the annual health and safety audit and ensure that routine health and safety checks are carried out and results recorded including:
  • portable electrical equipment
  • water risk assessment
  • fire risk assessment
  • fire call points and fire fighting devices
  • intruder alarms
  • emergency lighting
  • CCTV systems and warning alarms
• Ensure that health and safety regulations are complied with, including all necessary H&S signage, regularly reviewing the College’s procedures and ensuring that they are compliant.
• Implement Health & Safety Policy at all times, review and assess at regular intervals or as the situation or legislation changes.
• Responsible for site security from the start to the end of the College day including daily inspection of the site, monitoring CCTV activity and retrieving data when required.
• Ensure that appropriate areas are gritted or salted during adverse weather conditions and provide safe access to the College in the event of snow, ice or flooding.
• Be the College representative for the Police Liaison Officer

Other general duties

• Working closely with the Facilities Manager in our Manchester campus and wider Premises colleagues, ensure processes and procedures remain aligned across both sites.
• Remain contactable whilst on duty
• Monitor energy use, water consumption and waste and suggest improvements to support our sustainability agenda.
• Ensure that prior to going on leave, a full handover of keys and duties is given to the nominated cover person and handover upon return from leave.
• To maintain manual and computerised logs of work undertaken, records and information as necessary.

Other Requirements:

• Passion for Ada’s mission and in particular working with young people and adults to help improve their life chances
• A commitment to on-going personal development
• A willingness to work flexibly and, on occasion, where necessary, outside of normal working hours including weekends
• Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Duties and responsibilities of the post may change over time as requirements and circumstances change.

Person Specification

We are looking for someone who can demonstrate the following desired qualifications and experience, qualities and skills:

• Hold recognised training/qualifications associated with facilities management, or be willing to work towards facilities management qualifications
• Have at least two years relevant experience
• The ability to understand and apply regulations such as health & safety, manual handling, COSHE, Legionella etc.
• The ability to operate and understand electrical/mechanical systems.
• Risk assessment experience/qualification.
• Ability to perform the physical tasks required by the post including lifting, carrying and pushing various equipment.

• Ability to manage third party contractors professionally and get the best out of them.
• Good written and verbal communication skills in English with wide range of people from students to senior College staff and visitors
• Proficient in Google Workspace / MS Office
• A team player

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.

The postholder’s responsibility for promoting and safeguarding the welfare of children, young people and vulnerable adults with whom they come into contact, is to adhere to and ensure compliance with the College’s Safeguarding Policy at all times.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; and
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us,

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please complete our application form and email it to us by 11.00 on 3 October 2024.

The job description is designed to outline a range of main duties that may be encountered. It is not designed to be an exhaustive listing of tasks and can be varied in consultation with the post holder in order to reflect changes in the role or needs of the organisation.

All appointments are subject to a clear enhanced DBS and satisfactory references.

Thank you for your interest in the role and good luck with your application!

Position: Retail Lead (Charity) 
Hours: Full time (35 hours per week)
Contract: Fixed term contract for a period of 2 years 
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely 
Salary: Starting from £39,717 per annum plus Car Allowance and excellent benefits
Salary Band and Job Family: Band 3*, Charity 
*you will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.

About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job
We are looking for a driven and passionate charity retail professional who is able to realise our exciting growth plans. The MS Society is embarking on an ambitious programme of charity shop growth and the right candidate will be instrumental in making our vision a reality. We’re very excited about what MS Society Retail is going to be doing in the next 2 years.

You’ll be an experienced charity retailer, with significant experience in managing and leading a diverse team. You’ll understand the key drivers behind charity shop success and how to optimise the MS Society’s retail portfolio to deliver that success.

You’ll be a confident speaker and presenter, bringing our business plan to life and inspiring our staff and volunteers to deliver our goals.

Importantly the right person for this role will be a committed charity retail fan, excited about the whole sector and the opportunities it offers to improve the MS Society’s income and engagement with the public and MS Community.

Please note this is a fixed term contract for 2 years.

Closing date for applications: 9:00 on Friday 27 September 2024 
Anticipated interview date: Week commencing Monday 7 October 2024

INTERESTED? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

An exciting opportunity has arisen for a Senior Estates Manager to join our Estates Team. This role will report into the Head of Estates and Health & Safety.

Staff benefits include, shuttle bus, and more… Read more below.

Role Requirements

The Senior Estates Manager has managerial, professional and technical responsibility for the operational estate team, bringing best practice and professional standards whilst ensuring compliance and regulatory standards are monitored and managed consistently and effectively across the estates function.  

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.

This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.

The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.

Job Purpose

• Support the implementation of the resident involvement strategy.
•  Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
•  Plan and oversee a range of involvement activities and events
• Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
• As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.

We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

JOB VACANCY PART-TIME COMBINED ROLE

(Roles could be considered separately)

VOLUNTEER COORDINATOR & COMMUNITY FUNDRAISING COORDINATOR

· 24 hours per week (13 hours VC & 11 hours CFC)

· Hours worked over 4 days with flexibility required – very occasional evenings and weekends

· Excellent organisational & communication skills

· Experience in managing individuals and teams

· Events management and community fundraising involvement desirable

· Ability to work independently

· Based in Leatherhead, Surrey, with occasional travel to Kingston (x1 day per week wfh considered)

· Free on-site parking

· Start date: September 2024

£27k p.a. pro-rata

Key Responsibilities:

To support the delivery of Dyscover’s Fundraising strategy by taking responsibility for Community Fundraising.

Main Areas of Work:

Funding – support and delivery of the Funding Strategy in conjunction with the Head of Fundraising and the Trustees • Understand and work within the Code of Fundraising Practice

• Plan, coordinate and deliver a community fundraising programme to meet agreed targets • Coordinate and develop the community fundraising team

• Be proactive in identifying community fundraising opportunities including liaising with local clubs, businesses and societies

• Communicate fundraising activities via email, monthly bulletins, Newsletters etc.

• Provide and distribute promotional materials for events • Recruit volunteers to support events

Volunteer Coordinator Main Areas of Work:

• Research, write and regularly review volunteer policies and procedures, including risk assessments, relating to all aspects of volunteering

• Liaise with Dyscover staff colleagues responsible for admin, marketing, fundraising and service delivery to understand how they work, develop partnerships and assess volunteering needs across the organisation

• Identify appropriate volunteering opportunities and match with volunteers who possess the right skills for the role

• Identify additional training or support needs that volunteers might have and seek to meet them. Provide inductions and training both internal and external (with Service team)

• Lead monthly volunteer meetings in collaboration with colleagues.

• Develop role descriptions based on the needs of the organisation

See attachments for further details around the responsibilities of the role

To find out more

We would be delighted to tell you more about this opportunity, and encourage you to visit us at Dyscover.. 

The newly created role of Philanthropy Coordinator at HorseWorld Trust is an exciting opportunity to work closely with the Head of Supporter Development to ensure the delivery of a proactive and sustainable major donor programme.

At HorseWorld Trust our vision is a world where horses and people help each other to live and work in harmony.. In turn, our mission is to create a safe community where horses and people connect together and enjoy lifelong learning.

HorseWorld Trust was established in 1952, and is based in Whitchurch, near Bristol.  Our highly trained Welfare department is committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need and our ground-breaking educational programme, called Discovery, supports emotional growth and learning in young people through hands-on experience with rescued equines. 

Our Philanthropy Coordinator will proactively track and manage a pipeline of next and existing High Net Worth Individuals and support HorseWorld's Major Donor Working Group comprising the Chair of Trustees, CEO and Heads of Departments.  You will be expected to provide insight and identify opportunities for connection plus manage and track the stewardship tools to guide donors through their giving journey, including cultivation plans, sourcing and presenting tailored information for donors.  Facilitating and attending meetings and events, both in person and online, you will be ensuring steps are being taken to nurture donor relationships.

Collaboration is key as you will work with colleagues and volunteers across the organisation to support HorseWorld's fundraising efforts.

You will also initiative the relationship management of a new portfolio of mid value donors and prospects; ensuring the donors you work with are engaged with our cause, and that you are responding to their individual stewardship needs as you keep them updated with our work.

This job is for you if :

• You are looking for a role where you can make a big impact in terms of increasing charity fundraising and individual giving - this job may further develop and grow

• You have the ability to collaborate effectively with a range of people using appropriate working styles to achieve team and organisational goals

• You possess excellent interpersonal and communication skills in order to build new relationships and enlist support

• You are able to present information in a format appropriate to target audiences/media/visitors - with excellent IT skills and data analysis

• You have a proven track record of achieving targets from a range of sources, are able to work independently and to deadlines - a true self-motivator but also an inclusive team player and performance driven

Understandably, such an involved role does require willingness to work outside normal office hours and on weekends/evening to support events.  You will be prepared to provide cover for colleagues, when required, and a current full UK driving licence, plus own transport, is essential because you may be travelling within the South West region of the country.

Please email Liz Appleby, HR & Training Officer, for an application form and full job description.  We do not accept CVs as we practise NSPCC Safer Recruitment.

The deadline for submission of applications is Monday 30th September. 

Secret World Wildlife Rescue (SWWR) exists to relieve the suffering of British wildlife, to encourage respect and tolerance for wildlife and to further its conservation. SWWR strives to do this by:

· providing a public rescue, rehabilitation, and release service for injured, sick and orphaned wildlife.

· providing a learning and outreach programme, public education, and access to a unique wildlife experience.

· disseminating information and data, delivering professional training, and helping conservation projects, to improve knowledge and raise standards of wildlife care across the UK.

To maximise the potential funding available for Secret World Wildlife Rescue (SWWR), particularly through obtaining grants from trusts, foundations, local authorities and other sources.

This role will also be responsible for enhancing the reach and value of legacy fundraising at SWWR and building strong relationships with corporate supporters to help secure the financial sustainability of the Charity. 

Our Fundraising Manager is responsible for planning and preparing all fundraising and grants working alongside all departments to ensure projects are fulfilled from inception to fruition. The post holder takes care of medium- to long-term activities,  budgeting, planning and strategy, as well as being responsive to emerging opportunities and adapting to change. The Fundraising Manager is also the main point of contact for new and existing supporters, providing support and stewardship to the amazing individuals and organisations who want to help wildlife.

Alongside the above, the Fundraising Manager will also provide support to the current fundraising personnel and activities at SWWR, coordinating and supporting a range of tasks and functions to aid in the smooth running of the Charity. 

Fundraising is integrated into every part of SWWR’s operations. The Fundraising Manager works closely with colleagues in Education, Retail, Events, Finance, Volunteering, and Wildlife Care to understand their needs and provide support to aid in the smooth running of the Charity.

SWWR’s annual operational costs are approximately £900,000. The majority of funding is raised through supporter donations, fundraising events, trading activities and legacies. 

Main Responsibilities:

1. To develop and implement an agile fundraising and external relations strategy. 

2.      Maintain a diverse range of income streams

3.    Bid Writing & Reporting

4.    Legacy fundraising

5.      Corporate relationships

6.    Supporter engagement 

Employee Benfits:

•  SWWR provides a workplace pension to eligible employees
•  Employee Assistance Programme,
• eLearning opportunities
• Staff discount scheme
• Free parking

An exciting position has arisen to join the Fundraising team at Support Through Court - a small social justice charity that packs a big punch. We help increase access to justice for those who, due to severe cuts to legal aid, are forced to face the Civil and Family courts alone and without legal representation, often in life-changing cases such as domestic violence, eviction, and debt. 

This role helps raise vital funds for the charity from partnerships with corporates in the legal world.  You will have the support of the Fundraising team to develop your skills and experience as a fundraiser. There is potential for fast progression and lots of personal development opportunities.  

As a small charity, good development opportunities and tailored support are available for staff. We offer flexible working and most fundraising staff have hybrid working arrangements, with two days a week at the office located in the Royal Courts of Justice, Strand, London, WC2A 2LL. Internships can run for up to 6 months, with the view of progression within the charity. 

Interviews will be held on Wednesday 2nd October 2024 virtually 

JOB PURPOSE 

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.

Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate.  Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising. 

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible. 
 

Role Responsibilities  

• Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing. 
• Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
• Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate. 
• Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation. 
• Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
• Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend. 
• Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing. 
• Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
• Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation. 
• Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour. 
• Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 
• Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
• The role, in the future, may include line management responsibility.
• Complete any other tasks as outlined by the Head of Digital Fundraising. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

Personal Attributes and Experience  

Essential Experience 

• Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector. 
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
• Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
• Experience of working with and managing external agencies and suppliers. 
• Experience managing an annual budget and forecasting income projections.
• Experience using Google Analytics and other analytic tools for tracking and analysis.

Essential Skills/Knowledge 

• Solid understanding of digital fundraising practices and principles.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Experience working with Salesforce (or similar CRM platform).
• Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
• Experience working with digital campaigning or advocacy platforms and tools. 
• Proven proficiency with design principles and tools (Canva/Adobe suite). 
• Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms. 
• Able to demonstrate flexibility and ability to quickly change and adapt plans. 
• Able to act proactively and identify new fundraising opportunities.
• Able to juggle and prioritise multiple tasks, meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

Desirable Skills/Experience 

• Experience using telemarketing to convert and cultivate prospective donors.
• Understanding of HTML and other coding languages.
• Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

 
HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.  

Closing date: Midnight, Tuesday 24th September. 

Interviews date: w/c 30th September.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Key Details

Salary: £37,400 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.

Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis) 

Contract type: This is a full-time role. Some flexibility on hours may be available.

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.

About the Role

GLP has a new, cutting-edge tech stack and we’re keen to use it to deliver sector-leading campaigning work. Our data team consists of an engineer, an analyst, and this role. 

As a team you’ll work to build a data platform that helps the organisation achieve its goals. That means giving colleagues timely and valuable insights, and building systems and models to help automate and optimise our marketing and campaigning work.

The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below.  Alternatively, click "Apply via Website" to view the job pack on our website.

What we're looking for

• Experience in using Salesforce CRM as an administrator

• Experience in developing reporting, incorporating multiple criteria based on ever changing requirements

• Experience analysing data

• Experience using data management tools and techniques including Microsoft Excel (pivot tables, formulae, data manipulation and presentation)

• Experience solving difficult data problems

• Experience of working with data protection guidelines

What we do

• Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.

• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris  Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.

• Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.

• See our website for more about what we do.

How to Apply

To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.

Partnership Development Lead
Reports to: Head of Business Development
Location: Flexible across Groundwork Offices and Homeworking, must be willing to travel as required for events across North East and Cumbria
Salary: £30,487 – £34,132 pro rata per annum
Hours: 30 Hours Per Week

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role:

We are seeking an experienced, confident, and proactive person to join our team. You will be an integral part of business development, leading on developing partnerships internally and externally which will build a pipeline of opportunities. You will develop corporate fundraisers and events, locally and regionally, as well as being able to occasionally write and submit successful funding applications to a variety of funding sources where required. This role would suit someone who thrives in relationship management and securing successful new partnerships.

Flexible office locations with travel across the North East and Cumbria to visit partners and attend events alongside attendance on occasion at Newton Aycliffe office for team meetings.

About you:

• A proven new business track-record developing partnerships with public and corporate organisations across multiple sectors
• Experience of managing corporate fundraising partnerships, ideally from within the charity sector
• Experience of liaising effectively with colleagues and a wide variety of stakeholders
• Experience in developing and implementing ambitious sector strategies and producing tailored new partnership propositions that meet Groundwork objectives.
• Proven track record of corporate and community fundraising.
• Excellent verbal and written communication skills, effective proposal writing and correspondence to internal and external audiences.
• CRM system experience

Closing date: Midnight on Wednesday 25th September 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

Privacy Notice – Recruitment

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

We reserve the right to close this advert at any time.

No agencies please.

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.