Health policy jobs

Job Title: People Development Manager (Job Share)

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £23,036 per annum, pro rata based on an FTE salary of £57,590 per annum. (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Fixed Term (1 year)

Hours: 15 hours per week (Wednesday's and Friday's as part of a job share)

We are now seeking a People Development Manager (Job Share) to join our People & Culture team and help us strengthen learning, development, and organisational capability across Refuge.

As People Development Manager, you will play a key role in delivering effective, compliant, and customer-focused People services that help colleagues perform at their best and support Refuge’s strategic objectives.

Working collaboratively with managers and your job-share partner, you will shape and deliver an organisation-wide training and learning offer that meets diverse needs, supports professional growth, and enhances our inclusive culture.

You will lead on the development of our newly implemented learning system, our evaluation framework and monitoring and developing our apprenticeship scheme. Alongside your job share partner and the Deputy Director of People & Culture, you will help develop our new learning strategy.

You will be part of a supportive People & Culture team committed to positive change and continuous improvement. In this role, you’ll have the opportunity to shape meaningful development initiatives that help colleagues grow and ensure Refuge remains a great place to work.

Closing Date: 09:00 am 12 February 2026

Interview Date: 19 February 2026 

About the role

This senior leadership role provides strategic and operational oversight of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for survivors of Violence Against Women and Girls (VAWG).

As Head of Clinical Services, you will lead a multidisciplinary team delivering individual therapy, group work, body-based therapies and web-based counselling within WGN’s intersectional Black feminist framework and Holistic Empowerment Recovery (HER) Model. You will shape the strategic direction of clinical services, strengthen partnerships, embed strong clinical governance and safeguarding practice, and foster a culture of collective care, reflective practice and anti-oppressive leadership.

This role combines strategic leadership, service development, clinical oversight and people management to ensure WGN’s therapeutic services remain sector-leading, accessible and survivor-led.

About you

As Head of Clinical Services, you will:

• Provide strategic and clinical leadership across all therapeutic services, ensuring high-quality, trauma-informed, strengths-based and non-pathologising support within an intersectional feminist framework.

• Lead and develop multidisciplinary teams, line managing senior clinical staff and embedding reflective practice, wellbeing and anti-oppressive leadership.

• Hold responsibility for safeguarding and risk management as Designated Safeguarding Lead, ensuring robust case oversight and partnership working to keep survivors safe.

• Drive service development and innovation, using data, survivor feedback and best practice to shape responsive therapeutic pathways and specialist trauma interventions.

• Ensure equitable and inclusive access, strengthening referral pathways, managing demand with service managers and reducing barriers for marginalised survivors.

• Oversee monitoring, evaluation and quality assurance, ensuring compliance with professional standards and funder requirements and using learning to improve services.

• Build partnerships and sector influence, representing WGN externally and contributing to training, knowledge-sharing and policy discussions.

• Embed survivor voice and co-production across service design, delivery and development.

Closing date and Interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.

Our charity is growing again - this time we’re transforming online learning for school food. You’ll help shape and create resources for our new online hub. This hub will become a central point for schools, kitchen teams and caterers to seek inspiration. You’ll be creative and confident enough to work with busy chefs, celebrities and educators who all care deeply about feeding children brilliant school food. This role will sit in our communications team and focus on creating clear, engaging and practical resources that help people take action, whether that is a headteacher looking to improve their whole school to food or a school chef looking to transform their school meals.

You will help turn complex ideas, research and on the ground practice into user friendly content, in a range of formats, that reflects our brand, showcases the work of our chefs, schools, patrons and partners, and puts the wellbeing of children and young people at its heart. 

This is a hands-on creative role, well suited to someone starting out in content creation or design who wants to build their skills while helping future generations thrive.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school. 

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.

Our aim is that schools and the wider school food community can quickly find practical, trusted resources that help them improve food in schools. That might be a headteacher looking for a simple starting point, a school chef wanting a clear guide to implement new practices, or a teacher looking to introduce food education. 

Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.

This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities: 

• Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.

• Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).

• Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub’s webpages.

• Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.

• Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well-organised

• Create short videos and films on your phone and capture photography in schools and at events.

• Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.

• Ensure all content follows our brand guidelines, tone of voice and accessibility standards.

• Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.

• Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.

• Support the management of content on the resource hub content management system, including tagging, links and basic SEO.

• Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.

• Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.

• Contribute to wider communications activity, including newsletters, social media and events, as needed. 

• Ensure all resources comply with our commitment to equity, diversity and inclusion.

• Help to maintain basic documentation for resource creation, such as user guides and internal process notes.

 Essential skills & experience:

• A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools

• Experience of creating content or resources, through work, volunteering, study or personal projects.

• Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.

• An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).

• Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.

• Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.

• Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.

• Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.

• Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.

• Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.

Desirable skills & experience:

• Knowledge of basic SEO

• Experience in education, charity or public sector comms

• Experience working with children

• Experience of using google drive and trello

• Video editing skills (Adobe Premiere, Final Cut, CapCut) 

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February. 

Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour.

The deadline for applications is 23.30 on Fri 6th Feb.

Context

Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.

Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose

The Statutory Compliance Administrator plays a key role in supporting statutory, safeguarding and regulatory processes within the home. The role provides administrative support to the Director, Assistant Director (Statutory Compliance) and senior team, ensuring statutory documentation, systems and records are accurate, up to date and inspection-ready.

The postholder contributes to preparation for Ofsted inspections and audits and supports continual quality improvement to maintain Ofsted Good or Outstanding standards.

What you will bring to the role

· Experience in an administrative role involving compliance, governance or regulated processes

· Strong organisational skills and attention to detail

· Confidence using Microsoft Word, Excel and Outlook

· Ability to work with discretion in a confidential and sensitive environment

· A methodical, professional and calm approach, including under pressure

· Commitment to safeguarding and to the therapeutic aims of Childhood First

Task

· Providing administrative support for safeguarding and statutory compliance processes

· Maintaining accurate statutory documentation and records for children and staff

· Supporting preparation for Ofsted inspections, monitoring visits and audits

· Collecting, collating and maintaining statutory, governance and management data

· Assisting with the production of statutory and management reports

· Providing office, IT liaison and general administrative support to the senior management team

· Administering local finance processes, including petty cash and procurement

What we will do for you

· Personal and professional development and training

· 25 days annual leave plus public holidays

· Employee benefits package including life assurance

· Up to 6% employer pension contribution

· Relocation package and recruitment referral scheme

For further information, please see the Childhood First website.

To apply, please apply by submitting your CV and a covering letter outlining your suitability for the role.

Closing date: Friday 6th February 2026

Interview Date: Week Commencing 9th February 2026

Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: 9months Fixed Term Contract - (Maternity Leave Cover)

You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Legacy Programme, as we continue to grow this source of sustainable income and inspire more supporters with this unique way of giving.

About the role

Legacies sit at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As Individual Giving Executive, you’ll play a key role in delivering a programme of stewardship, marketing and acquisition that has driven significant growth in recent years.

As we continue to utilise and test new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.

About you

We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience and/or digital acquisition. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.

As this role is temporary maternity cover, we’re looking for someone who can hit the ground running and get involved with multiple projects straight away. To be successful in this role you will:

• be an effective project-manager, adept at engaging and influencing stakeholders and fostering collaboration to achieve objectives
• enjoy thinking creatively and using storytelling to bring complex issues to life
• be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
• be comfortable using digital platforms and technology and working with data to improve outcomes
• take an organised and proactive approach to managing your workload and balancing different priorities
• be a solutions-focused problem solver and ready to adapt to a changing environment

Previous experience in direct marketing or stewardship is essential, ideally within a fundraising or legacy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 8th February 2026 at 23:59

Interviews will take place week commencing 16th February 2026, online via MS Teams

Interview process: Competency based interview.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.

The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.

ABOUT THE ROLE

The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release.

Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role.

This is a flexible role, mostly based at HMP Brixton, but will also include travelling between

HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released.

The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations.

DUTIES AND RESPONSIBILITIES

As a Support and Employment Worker at The Clink, you are responsible for:

•Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months.

•Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle.

•Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners.

•Working with students and graduates to identify their needs and risks, and to identify short and long-term goals.

•Motivating and engaging students and graduates and to provide practical and emotional support.

•Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release.

•Supporting people dealing with drug and alcohol problems and to make referrals to other services as required.

•Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action.

•Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system.

•Working in partnership with the team to enhance overall delivery of the service.

•Maintaining a professional approach that enhances the reputation of the charity.

DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE

• Experience of prisons and/or the criminal justice system. This can be lived experience.
• Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds.
• Experience of working with young people in gangs and/or at risk of exploitation and county lines.
• Experience of working with neurodivergent people and those with disabilities and additional needs.
• Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour.
• Experience in setting up a strong employer network and using this to support our graduates into employment post-release.
• Experience referring to other services and using a multi-agency approach.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
• An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager.
• Some knowledge of the benefits system and ability to deal with housing agencies and landlords
• Driver with clean licence.
• IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS.
• Able to adopt a supportive, confident and motivating approach to the client group.
• Willing to engage in training and development of your own knowledge and skills.
• Able to pass a prison security clearance.

PERSON SPECIFICATION

• Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people.
• Perseverence and tenacity — a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism.
• Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries.
• A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes.
• An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations.

REPORTING LINES MANAGEMENT EXPECTATIONS

You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to:

• Comply with all current legislation
• Comply with all prison operational policies
• Comply with The Clink Staff Handbook
•  Undertake such other duties within the scope of the post as may be requested by your Manager

Special Requirements:

• Must be able to pass prison security vetting process to be able to draw keys.
• Must have a valid driving licence .

Benefits:

• 28 days holiday plus bank holidays
• Company pension scheme
• Free meals on duty when based in a restaurant or visiting for business

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell.

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900.

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview

If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome

If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References

If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.

All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information

The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.

EDI

We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment

The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

Facilities Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Facilities Officer
Salary: £32,891 to £33,819 Pro-rata
Location: Office Based-Chard, Somerset
Tenure: Permanent, Part Time-15 hours per week (Job-Share, afternoons) 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have proven experience in the delivery of a professional Facilities Management service?

Do you have Technical expertise in office maintenance and manual handling?

Then we'd love to hear from you!

At ActionAid UK, we’re driven by a bold mission: a world where women and girls live free from violence and discrimination, and can claim their rights. We’re looking for a Facilities Officer to help create the kind of workplace environment that makes that mission possible every single day. If you love making things run smoothly, take pride in high standards, and want a role where your work directly supports people doing life-changing work, this could be the opportunity for you.

Based in our Chard office (with remote support links to our London team), you’ll be the person who keeps our office environment safe, welcoming, resilient and values-led. You’ll be a key point of contact for staff, visitors, suppliers and contractors, making sure our workplace is a  friendly and well-managed space. One day you might be coordinating engineers to resolve an urgent building issue, and the next you could be ensuring new starters feel confident about health and safety procedures, supporting office events, or helping colleagues with travel and accommodation arrangements.

This is a hands-on, varied role where you’ll support the day-to-day rhythm of the office while also spotting opportunities to improve how we work. You’ll oversee reception and administration essentials, including managing outgoing mail efficiently and cost-effectively, keeping accurate cross-charging records, and maintaining effective systems for stationery, supplies and office consumables. You’ll play a central role in ensuring visitors are supported with the information, logistics and practical help they need to have a safe and productive stay, and you’ll help keep internal communications flowing by sharing relevant updates around the office.

You’ll also take real ownership of the office environment along side your Job-Share co-worker, working to service levels and agreed processes, listening to feedback, and continuously improving the service we provide. You’ll ensure facilities equipment is secure, maintained and compliant, including items requiring legal checks such as PAT testing, and you’ll maintain accurate asset information. You’ll be a main contact with cleaning services to set clear standards and monitor cleanliness, waste disposal, recycling and supplies, and you’ll organise confidential waste and recycling in line with best practice. From managing deliveries and ensuring the right equipment is in place for moving items safely, to attending the premises out of hours if needed for urgent repairs, you’ll help ensure staff can work confidently and safely. Security and safe working are central to this role. You’ll support building access control, assist with fire and building safety procedures, promote safe working practices, and work alongside security colleagues to support safe travel for staff. You’ll also support the Facilities and Security Manager with information gathering for renewals such as travel and office insurance, and coordinate with our London facilities team where travel and accommodation bookings are required.

We’re looking for someone who brings proven experience delivering a professional facilities management service in a similar environment, with a strong customer service mindset and the confidence to build a positive service culture around them. You’ll have practical technical knowledge of office maintenance, repairs and improvements, and you’ll be comfortable managing supplier relationships, raising orders, and handling associated financial processes. You’ll be organised, calm under pressure, and able to juggle immediate daily needs alongside longer-term projects. You’ll also be someone who can identify risks early and take sensible action to reduce them.

Experience as a First Aider and/or Fire Warden, and experience of manual handling are important for this role, and it’s a bonus if you’ve worked with asset management, in the charity sector, or in office environments aligned to health and safety standards such as IOSH. Most importantly, you’ll share our values and bring a genuine commitment to feminist principles, safeguarding, and creating an inclusive workplace where women and girls’ rights are at the centre of what we do.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Location: Barnstaple – Little Bridge House
Hours: 37 hours per week, Full Time, Permanent
Salary: £25,017 - £27,700 per annum
 
We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England.
 
We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
 
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
 
What you will be doing:
 
You will be providing support and assistance to the Little Bridge House and Regional Fundraising teams. You will be helping to research opportunities for new relationships and speaker engagement within the community, helping to maintain the existing fundraising groups, key fundraising opportunities and supporter donor care and development.
 
Working alongside members of the fundraising team, you will gain a better understanding of the various fundraising roles, including undertaking speaker training and assisting fundraisers, where needed, with giving appropriate talks and attending cheque presentations.
 
You will be required to support the area fundraisers in the research, approach and development of community partnerships.
 
The Successful Candidate:
 
You will be highly motivated and enthusiastic, with good organisation and communication skills and able to work to deadlines. You will be positive and solution focused and able to engage and be confident in social situations. A good working knowledge of Microsoft (Word, Excel and Outlook) is required for this role. A flexible approach to work is required as working hours will include evenings and weekends.
 
What we offer:
 
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
Closing date: 09/02/2026
Interview date: 16/02/2026
 
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
 
If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today
 
CHSW Equality, Diversity and Inclusion Statement
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
 
Charity Registration Number 1003314
 
You may have experience of the following: Fundraising Officer, Development Assistant, Charity Fundraising Coordinator, Community Fundraising Assistant, Donor Relations Assistant, Fundraising Support Officer, Fundraising Administrator, Events & Fundraising Assistant, etc.
 
REF-226 040

Location: Fraserburgh Shelter Shop

Salary: £26,227.50 per annum, pro-rated

Contract: Permanent

Hours: Part time, 7 hours per week

Closing date: Sunday the 8th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Fraserburgh shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.

Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.

We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

For more than 30 years, War Child has been driven by a single goal: to ensure a safe future for every child affected by war. We work in some of the world’s most challenging contexts, reaching children as quickly as possible when conflict breaks out and remaining long after the cameras have gone. Through protection, education, community support and advocacy, we help children heal, learn and rebuild their lives. One child caught up in conflict is one too many, and we exist to make sure they are never forgotten.

We are now seeking an Interim Director of Finance & IT (maternity cover) to join our Leadership Group at a pivotal moment for the organisation. Reporting directly to our CEO, this role is about continuity, momentum and leadership. You will take responsibility for two critical functions and play a central role in shaping how War Child UK is funded, governed and enabled to deliver impact, both independently and as part of the wider War Child Alliance.

This is a role for someone who wants their expertise to matter. You will lead our finance and IT functions, ensuring our systems, processes and data provide the clarity and confidence needed to make bold, informed decisions. Your insight into income, cost and performance will directly influence how we invest, grow and maximise our fundraising potential.

Alongside this, you will play a key role in long-term financial planning and cross-Alliance collaboration, helping to build robust frameworks that support sustainable growth and accountability. Working with fellow directors, you will help steward the organisation as a whole, ensuring War Child UK remains resilient, ambitious and ready to meet the scale of the need we exist to address.

You will be a qualified accountant with significant strategic and operational experience. While prior international development experience is not essential, you will need to demonstrate the ability to build trusted relationships across cultures and geographies. Experience in a complex, fundraising-led organisation will be highly advantageous.

We are keen to hear from both experienced directors and senior leaders who are ready to step into their first executive role. If you are motivated by purpose, thrive in complex environments and want your leadership to create real change, we would love to hear from you.

Tall Roots is acting as an employment agency partner to War Child UK. For an informal conversation about the role, please contact Mark Crowley at Tall Roots.

Location: Dundee Shelter Shop

Salary: £26,227.50 per annum, pro-rated

Contract: Permanent

Hours: Part time, 7 hours per week

Closing date: Sunday the 8th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Dundee shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.

Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.

We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for a kind, compassionate and resilient Systems Accountant to join our Finance Team located at our Head Office in Islington.

£50,000 - £60,000 per annum depending on experience, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are currently implementing Unit 4 ERP which is due to go live on 1st April 2026. We are seeking a proactive and technically adept Systems Accountant to support in the final stages of implementation and take over the ongoing system admin role post go live.

This pivotal role bridges finance and IT, ensuring seamless integration, data integrity, and enhanced financial reporting capabilities.

What you'll do:

ERP Implementation & Project Support

• Support the Project Team in the implementation of Unit4 ERP modules tailored to housing association needs.
• Assist in data migration activities, ensuring accurate and efficient transfer of financial data.

System Administration & Support

• Act as the primary point of contact for all Unit4 ERP related queries and issues.
• Monitor system performance, troubleshoot issues, and implement necessary updates or patches.
• Maintain and update system documentation, including user guides and procedural manuals.

Financial Reporting & Analysis

• Develop and maintain financial reports and dashboards within Unit4 ERP to support decision-making.
• Ensure compliance with financial regulations and internal policies through system controls.
• Collaborate with finance teams to streamline processes and enhance reporting accuracy.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to engage stakeholders at all levels

What you'll bring:

Essential:

• Proven experience in managing and supporting Unit4 ERP systems, preferably in the housing or public sector.
• Part Qualified Accountant (e.g., ACA, ACCA, CIMA) or equivalent experience.
• Strong understanding of financial accounting principles and processes.
• Experience in data migration, system testing, and user training.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose, and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

mployers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Workers to join our Young People Service in Bracknell.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

rs for this position are from 8:00 AM to 4:00 PM and from 1:30 PM to 9:30 PM, with the same shifts applying on weekends.

What you'll do:

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
• Involving customers in the design, development and delivery of the service
• Adhering to all other Look Ahead's policies and procedures

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development
• Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

• NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

• Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Fundraiser - Third Party Events

Directorate: Engagement and Fundraising

Team/Department (if specific): Philanthropy and Partnerships - Mass Participation Team

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Income Generation, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long -term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.

The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events and products to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family.

The Mass Participation Team focuses on three areas of fundraising;

• Third party events – sporting and challenge events organised by third party suppliers, where we market spaces, recruit participants and support them in raising money in aid of the NSPCC. For example, the TCS London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
• Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
• DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.

Job purpose

The role of the Fundraiser is to manage a number of events in the third party events portfolio. The Fundraiser will be responsible for working as a proactive member of the team to ensure that the participation levels and net income from each event/activity are maximised. The key aspects of the role are:

• To project manage specific event activities, co -ordinate cross fundraising activity, develop materials, keep track of budgets and evaluate as appropriate
• To develop specific activities and build existing activities to increase participation and income.
• Work closely with the team manager to identify and implement new opportunities to improve the efficiency and effectiveness.
• Work as part of the Mass Participation Team to deliver the overall department objectives.
• Evaluate the performance of specific activities and to provide financial information as required.
• To work to deliver the agreed departmental strategy, goals and standards in line with business requirements.
• To work effectively with other departments in Fundraising and other functions within the NSPCC to maximise income.

Key relationships - Internal

• Reports to Fundraising Manager – Third Party Events team
• Mass Participation Team colleagues
• Work closely with colleagues in Engagement and Fundraising teams to develop opportunities, supporters and fundraising initiatives.
• Work with staff in other NSPCC functions such as Brand and Content , Digital, Data and Analytics , Volunteer Recruitment and Marketing, as necessary to further fundraising relationships.

Key relationships - External

• Works with a range of NSPCC event participants and potential supporters, including corporate partners, major donors and volunteer fundraising boards .
• Works with a range of event providers, agencies and other suppliers that support fundraising relationships and activity.

Main duties and responsibilities

1. To maximise income by engaging, managing and inspiring NSPCC event participants and event enquirers.
2. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys and experiences.
3. To be responsible for delivering a supporter event experience that surpasses supporters’ expectations in order to maximise opportunities.
4. To ensure maximised effectiveness and efficiency of sporting events by planning and best practice
5. To proactively improve and capture knowledge and understanding of event participants through developing the NSPCC relationship with them, delivering greater insight that can be used to further develop supporter relationships to deliver increased lifetime value across all forms of support.
6. To research and develop fundraising opportunities in sporting events both by reviewing NSPCC activities and the activities of other charities.
7. To carry out research through a range of sources, to obtain relevant information that can contribute to improving event promotion effectiveness, the event participant experience, maximising participant sponsorship income and repeat participation levels.
8.  Work with their manager, to devise, agree and deliver particular aspects of the Mass Participation Team’s annual business plan and budget to enable the NSPCC to plan its activity and services.
9. To work with fundraisers and staff in other departments to maximise relationships with NSPCC supporters.
10. To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

Responsibilities for all Staff within the Income Generation directorate

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
• To lead regular team meetings and actively participate in department meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising team does likewise
• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Mass participation fundraising events experience, including budget management, event delivery and marketing
2. Highly developed written and verbal communication skills to deliver fundraising and training content, ideas and activity updates to a range of audiences in a clear, inspiring and confident way.
3. Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
4. Ability to successfully negotiate with others to achieve desired outcomes.
5.  Proven ability to work with and through other teams and departments to maximise results for an organisation.
6. Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format.
7. Proven ability of demonstrating initiative and creativity to achieve desired outcomes.
8. Ability to collect and analyse data, identify opportunities and evaluate their viability
9. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
10. Ability to work organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.