Human resources volunteer volunteer roles

About WAST

We are a grassroots organisation led-by and for women seeking asylum in Greater Manchester. We campaign for social justice and women's rights through a peer-led support model that helps women find their place in the UK. Women seeking asylum continue to live in a hostile environment where they often feel vulnerable and isolated. WAST (Women Asylum Seekers Together) seeks to combat this by offering a safe space where women can be heard, build confidence, and develop new skills.

The Roles

Due to the retirement of three long-standing trustees, we are recruiting four women to join our diverse Board of Trustees and help us deliver projects that the women themselves have identified as priorities.

One of these positions is for a Treasurer, who will support the Board in overseeing the charity’s finances, ensuring strong financial management and sustainability.

We are also particularly interested in recruiting more Trustees with lived experience of the asylum system, or the immigration system. WAST’s Chair and Honorary Chair have lived experience, and we would very much value more women with lived experience on our board. 

The current Board have a diverse range of skills. We particularly welcome applications from women with experience of campaigning, fundraising or human resources. However, this should not put off any potential applicants who may bring other qualities to the Board.

If you feel that you have the energy and time to contribute and are committed to improving the lives of women seeking asylum, we would love to hear from you.

Please see the Recruitment Pack and Role Description for further information. If you have any questions or would like to arrange an informal chat about the role please contact the email given in the Recruitment Pack.

Please note: This is a voluntary position. This role is also open to women only, as permitted under Schedule 9, Part 1 of the Equality Act 2010, in line with WAST’s commitment to providing programmes and initiatives led by and for women seeking asylum.

Join the small, diverse and friendly team of an independent advocacy charity in Lewisham as Trustee. Lewisham Speaking Up is a rights-based organisation that speaks up for independence and power for people with learning disabilities and/or autism. You will contribute to the governance of a grass roots local charity with a great track record. There will be opportunities to meet with beneficiaries and learn about their lives. You will be helping to address the discrimination and inequalities faced by adults with learning disabilities.

We all work together towards our vision for a society where people with learning disabilities are listened to, recognised, respected and included in all decisions about their lives. We are looking for trustees who are committed to helping the organisation achieve this. Our beneficiaries are included at all levels of the organisation from being Board members to being paid staff, volunteers and participating in all our services.

A Trustee must be willing to offer scrutiny, assistance and advice to support the charity's operations, stability, and growth.  You will work with other board members and the charity’s Director in achieving this.

Who are we looking for?

We are looking for a friendly, patient, and non-judgemental person with an interest in disability rights and equality who is passionate about and committed to the organisation's mission, vision, and values.

Some of our board members have a learning disability (known as experts by experience) and we expect all board members to support and give positive encouragement to our board members with learning disabilities. We need trustees who will show commitment to the charity's vision and mission and are willing to understand the issues affecting the people we work with. Experience or knowledge of people with learning disabilities would be useful but is not essential. Previous charity experience or knowledge would be useful but is not essential. 

We require a trustee with at least 3 years' proven experience and skills in one or more of the areas listed below:

• Human Resources (HR) - processes, policies and recruitment
• Media/Digital - support website, social media, communications
• Legal - support with the charity's legal obligations
• Management – project/programme management and coaching/mentoring

Opportunity: 

• Help shape our strategic direction, enabling us to expand our reach

• Join a friendly and diverse team with opportunities to engage beyond core responsibilities. 

• Opportunities to network with other organisations and people 

• Personal growth and confidence building. 

• Opportunities to be part of the activities of the charity. 

Commitment: 

Available for online Board (1.5 hrs) and online Finance Subcommittee (1 hr) meetings, both happen 5 times a year. 

Attending in-person Board and staff Away Day (usually a Saturday in July), and the in-person Annual General Meeting (AGM) during November/December. 

Local candidates preferred (Southeast London based).

Trustee (Non‑Executive Board Member) – Mitie Foundation

Location: UK (meetings in person at The Shard, London)
Time commitment: Approximately 4 Board meetings per year plus occasional sub‑committee/ambassadorial commitments; preparation required for papers and strategic discussion
Term: Three years, renewable once (subject to Board agreement)
Start date: April 2026

The Mitie Foundation is looking for passionate and purpose‑driven Trustees to join its Board. This is an exciting opportunity for individuals who want to use their professional expertise to make a meaningful social impact and help people across the UK access brighter, more sustainable futures.

As a Trustee, you will play a vital role in guiding the Foundation’ as they enter new strategic phase, supporting inclusive employment programmes, and ensuring the charity delivers real, measurable change. You’ll collaborate with a committed Board, engage with senior leaders across Mitie, and contribute to initiatives that help people build confidence, develop skills and move into meaningful work.

Whether your background is in business, charity leadership, social value, finance, HR, community engagement or lived experience of overcoming employment barriers — your insights could influence national‑level social impact.

This is a rewarding, purpose‑led role where your contribution truly matters — helping to shape programmes, strengthen governance, and open doors for individuals who need it most.

About the Mitie Foundation
The Mitie Foundation is the independent charitable arm associated with Mitie Group which was established in 2013 to create meaningful, sustainable opportunities for individuals facing barriers to employment.
The Foundation delivers programmes that improve employability, inclusion and opportunity for people facing barriers to work, collaborating with partners, communities and colleagues to create measurable social value.

Help shape a charity that unlocks potential, removes employment barriers, and creates life‑changing opportunities.

Purpose of the role
Trustees work collectively to ensure the Mitie Foundation is well governed, financially sound, and achieving its charitable purposes. The Board provides strategic direction, oversight and constructive challenge so the Foundation delivers meaningful social impact while operating with integrity and independence.

We are seeking Trustee’s within the following key areas to support and form the Mitie Foundation Board;

• Finance & Risk Trustee – bringing specialist financial governance expertise, oversight of risk management, and assurance in line with Charity Commission expectations. 

• Trustee with Lived Experience – ensuring the views, needs, and realities of the communities we serve are represented at Trustee Board level. Anticipated to Chair a lived experience working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

• Campaigns & Events Trustee – providing expertise in public engagement, fundraising, and brand-led campaigns to support the Foundation’s growth and visibility. Anticipated to Chair a campaigns and engagement working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

• Inclusive Hiring Trustee – contributing specialist knowledge in fair-chance recruitment and employment pathways, supporting the Foundation’s commitment to inclusive hiring and social mobility. Anticipated to Chair a referral partner working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

Key Responsibilities

• Strategy & governance: Shape and review the Foundation’s vision, mission and strategy; ensure alignment with charitable objects and Charity Commission guidance, uphold high standards of transparency and accountability.
• Oversight & assurance: Monitor performance against strategic priorities, outcomes and impact measures; approve budgets, management accounts and the statutory report and accounts; oversee risk management and ensure compliance with governing document, law and regulation.
• Executive support & challenge: Provide guidance and robust, respectful challenge to the Head of Foundation and team; maintain a clear distinction between governance and operations; participate in leadership appraisal/objective‑setting where appropriate.
• Representation & advocacy: Act as an ambassador for the Foundation within Mitie Group and externally; use professional networks to build partnerships and unlock opportunities for collaboration, funding or volunteering; protect and promote the Foundation’s independence and reputation.
• Conduct & integrity: Promote equality, diversity and inclusion across governance and programmes; uphold the Seven Nolan Principles of Public Life—selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Person specification
The Board seeks a balanced mix of skills and backgrounds; individual trustees will bring some (not all) of the following:

• Strategic or senior leadership experience in business, charity or public sector
• Charity governance and/or financial oversight
• Expertise in one or more of: HR, social value, finance, legal, ESG, communications, or programme delivery
• Ability to analyse complex information and contribute to sound, evidence‑based decisions
• Strong interpersonal skills and commitment to collaborative, inclusive Board culture
• A demonstrable passion for social impact, employability and inclusion aligned to our mission

Eligibility, standards and conflicts

• Candidates must be eligible to serve as a charity trustee under the Charities Act and willing to declare/ manage conflicts of interest, particularly given the Foundation’s corporate linkage.
• Appointment is subject to reference and other checks as appropriate to the role and the Foundation’s policies.
• Trustees are expected to prepare for meetings, attend regularly and contribute actively to collective decision‑making.

Remuneration and expenses
This is a non‑executive, pro‑bono trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with policy.

People & Planet is looking for volunteers to assist with compiling its 2026/27 People & Planet University League; the only higher education ranking that classifies based on ethics and climate justice criteria.

Universities impart skills and knowledge, form life-long beliefs and behaviours, act as centres of communities, employ, house and feed large numbers of people and promote the creation and sharing of knowledge. We believe this makes them uniquely placed to lead on environmental and ethical issues. For this reason the People & Planet University League has been running since 2007 and has been published by high-profile media partners such as The Guardian (2021, 2022. 2023, 2024, 2025), The BBC, and whose data is used in the Sunday Time Good University Guide.

Volunteers will research publicly available university documents and assess universities against our marking criteria, which cover a wide range of climate and social justice issues including decarbonisation, fossil fuel divestment, ethical banking, workers’ rights and environmental management among others. This work will help to incentivise the university sector towards taking immediate and appropriate action on the climate crisis and upholding the rights and wellbeing of all people internationally.

The role will develop and improve the following areas:

• Qualitative research skills

• Attention to detail

• Use of data collection software

• Time management and keeping to deadlines

• Working independently and remotely

• Communication skills

• Knowledge of environmental management processes and sustainability reporting.

Training is provided for the role. We believe the skills and experience gained could be valuable for a number of career paths, including working in NGOs, corporate sustainability, estates management, higher education policy making, research and campaigning among many others.

People & Planet would like to support volunteers in their future careers, so will give all volunteers an official reference letter on successful completion of their placement and will act as a referee for future positions for which you may apply. From last year’s cohort, 100% said they would recommend this position to someone who wanted to add experience to their CV.

Feedback from previous volunteers

‘I think as someone looking for relevant experience to bolster a CV, this is a helpful and not-too-time-consuming position. It had exactly the kind of flexibility that I required at this point in time.’

‘It's a really great opportunity to hone one's research skills, learn more about what our universities can do to improve their impact on the planet, and make a small but real difference.’

Person Specification -the following are essential:

• Access to a computer or laptop and internet connection.

• Familiarity with desk-based research.

• Ability to work accurately and efficiently to agreed standards.

• Reliability and commitment to completing work to deadlines.

• Able to communicate needs with staff at People & Planet and if needed, ask for appropriate support to complete tasks in time.

• Ability to search policy documents for specific information in English.

• Ability to assess information against standardised frameworks.

• Ability to work remotely and independently

The following are desirable:

• Awareness of current issues in sustainability and ethics.

• Experience of research and data collection.

• An interest in higher education policy.

Please note anyone employed by a UK university cannot volunteer as a Researcher.

You will need to commit to

• Two 25 hour weeks of remote work in July and August.

• 5 hours work per day for the two week period. Volunteers can manage their own time flexibly and will receive support from People & Planet, but must meet task deadlines on a weekly basis and attend a short daily meeting. Volunteers are free to work evenings and weekends, but please note People & Planet operates a 4 day week from 9-5.

• One induction session the week prior to your 2 week engagement.

• Completion of a self-access standardisation activity prior to the start of your engagement.

• Attending a brief meeting in the morning or afternoon each day and one individual check-in meeting in week 1.

• Checking the work chat function regularly.

Summer timetable

June 22nd-July 3rd Ethical Investment and Banking, Ethical Careers and Recruitment, Education for Sustainable Development. Induction 18th June 10am

July 13th-July 24th Sustainable Food, Staff & HR, Environmental Policy and Strategy Induction 9th July 10am

August 3rd-August 14th Managing Carbon, Workers’ Rights, Staff and Student Engagement. Induction 30th July 10am

How to Apply

Fill in this form and attach a C.V that has your full name in the filename.

Applications will be processed on a rolling basis until positions are filled, so please apply early to avoid disappointment. The deadline for applications is Wednesday the 20th May at 11:59

Candidates will need to attend a non-competitive group recruitment session and complete an online self-access task before being invited to volunteer with us.

Please let us know if you have specific access needs and what we can do to make the interview, training and volunteer experience more accessible to you, including organising a one-on-one interview. We welcome people with hearing loss, deaf and or disabled people to apply for this volunteer opportunity -unfortunately we don't use BSL so would need to make alternative support provisions for the training, unless a BSL interpreter can join you. If you have specific needs where we might support you by making this volunteering opportunity more accessible, please contact us.

People & Planet welcome applications from BAME folks and people of colour, from disabled people, from LGBTQI*people, from people who speak English as a second language, from people who identify as non-binary gender, from women, from people of different ages, from people with caring responsibilities and from people with irregular migration status, people seeking asylum in the UK or with a migrant background, folks with a working class background, and everyone else.

Are you passionate about supporting people impacted by substance misuse and involved in the criminal justice system? Join our specialist service dedicated to helping individuals on probation make positive changes in their lives.

As a Dependency & Recovery Support Volunteer, you’ll work closely with our Dependency and Recovery Coordinators and partner agencies based at Redditch Probation office to deliver tailored support to adult males on probation. Your role will include:

• Assisting with drug and alcohol interventions
• Encouraging motivation and goal-setting
• Supporting individuals to reduce substance misuse and offending behaviour

What we’re looking for:

• Empathy and understanding of the issues faced by those in recovery and the criminal justice system
• A commitment to supporting positive change
• Reliability and a non-judgmental attitude

What we offer:

• Comprehensive training (some via eLearning – laptop access required)
• Valuable experience in a supportive environment
• Ongoing guidance and support
• A chance to make a meaningful impact in your community

If you're ready to be part of something impactful, we’d love to hear from you!

Important Information:

• This volunteer role is based at Redditch Probation office on Mondays or Tuesdays  10 - 2pm
• This role is subject to an Enhanced DBS check and HMPPS Enhanced Level 1 vetting
• Please ensure you complete the Personal Statement section of the application – it’s essential for shortlisting

 For full details, please read the attached role description.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.

You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.

KEY RESPONSIBILITIES

Operational Oversight

• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals

• Support departments to stay aligned, compliant, and focused on delivery

• Identify opportunities to streamline processes, maximise resources, and improve impact

HR Oversight

• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements

• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant

• Provide HR guidance to managers and staff; escalate to external expertise when needed

• Maintain oversight of volunteer engagement and HR record keeping

Finance Oversight

• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration

• Monitor budgets, financial reports, and expenditure in line with charity governance standards

• Ensure accurate, timely reporting to the CEO and Trustees

• Liaise with accountants, auditors, and external advisors as required

Leadership & Governance

• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy

• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation

• Model organisational values of safeguarding, equity, inclusion, and community impact

WHO WE'RE LOOKING FOR

• Experience in operations, management, or a related professional field

• Working knowledge of HR processes and UK employment law

• Financially literate — comfortable with budgets, reports, and financial summaries

• Familiar with charity governance, safeguarding, and compliance requirements

• Confident, values-led, and able to hold accountability with care

• Highly organised, reliable, and able to manage competing priorities

• Committed to equity, inclusion, and community impact

This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Derby.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

About the Role

Headway East London is looking for 3 Casework volunteers. As a volunteer with the Casework Service team, you will play a key role in helping our support groups run smoothly. You will support the team with the administration and behind-the-scenes tasks that make our sessions welcoming, organised, and impactful.

If you are 18 or older and looking to be part of a supportive, energising team, we would love to hear from you.

Discover more about our Casework Service here, Casework service | Headway East London.

What you will do:

1. Comply with confidentiality and other group agreements.
2. Send out reminders to group members.
3. Capture topical notes during the support group.
4. Send out summary information to members.
5. Upload register attendance.
6. Assist with keeping the centre safe, clean and tidy all times i.e. collecting
   and washing cups, setting up the space and putting it back after.
7. Assist members needing to use a wheelchair in and around the centre.
8. Undergo GDPR or any other training as required.
9. Be part of volunteer debriefs and social events: Volunteer Celebration
   Week & Volunteer Christmas Party.
10. Receive volunteer supervision support as and when needed.

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Treasurer Roles & Responsibilities 

Refugee Biriyani & Bananas is seeking a Treasurer to join our Board of Trustees and provide strategic oversight of the organisation’s financial health. The Treasurer plays a key governance role, strengthening financial literacy at Board level and supporting sustainable growth. The Board is responsible for governance and strategy and does not manage day-to-day operations.

Refugee Biriyani & Bananas (RBB) is a growing charity registered with the Charity Commission (Charity No. 1189561). For the financial year ending 31 March 2025, RBB reported a total income of £423,041 and total expenditure of £373,007. As a charity with income above £250,000, we prepare annual accounts in accordance with the Charities SORP and undergo independent examination.

As our current treasurer prepares to step down, we are expanding our Board of Trustees to support the growth and future plans of our ambitious small charity. Board meetings take place every 12 weeks via video call, with opportunities for in-person gatherings throughout the year. Additional meetings may occasionally be required, either more frequently, in smaller groups, or one-to-one, depending on specific needs or exceptional circumstances. 

• Responsible to: Chair, Refugee Biryani & Bananas 

• Purpose: To oversee the management and reporting of charity finances.

• Hours: Approximately six to eight hours a month.

Remuneration: This is a voluntary, unpaid Trustee role. Reasonable travel and out-of-pocket expenses will be reimbursed in line with our volunteer policy.

Role Summary 

The Treasurer will work closely with our team members including volunteers, other Trustees and with the CEO, advising on all financial matters including regulatory compliance. The Treasurer will be expected to attend Board meetings which last approximately an hour and a half every twelve weeks. The Treasurer will: 

• Actively participate as a key member of the Board of Trustees. 

• Act as an ambassador for Refugee Biryani & Bananas 

• Oversee and analyse the development of the annual budget and cash flow forecasts, ensuring alignment with organisational strategy and sustainability.

• Support with fundraising and financial strategic planning 

• Advise on all financial matters, including regulatory compliance. 

• Oversee the development and observation of financial policies 

• Advise the board on fund management and ensure an appropriate reserves policy

• Advise fellow Trustees on a regular basis of the financial status of the charity and where necessary recommend action. 

• Oversee and administer financial processes including Gift Aid claims and payroll, ensuring appropriate financial controls, transparency and board oversight are maintained. (There is currently only one person on payroll.)

• Work collaboratively with the CEO and Chair to ensure appropriate financial segregation of duties within the constraints of a small charity.

• Support the Board in monitoring financial risk, reserves policy and international financial compliance.

• Ensure appropriate internal financial controls are in place and regularly reviewed.

• Work with professional advisors including any contracted accountants 

• Review financial transactions on a monthly basis via digital accounting software, Xero

• Arrange the compilation and agreement of Refugee Biryani & Bananas’ annual report

• Lead Trustee liaison with the independent examiner and oversee the preparation and Board approval of the annual accounts and report.

The Treasurer will play a key role in strengthening financial sustainability as RBB continues to grow its international programmes and funding base.

Person Specification 

The ideal candidate will have innovative ideas and sound financial knowledge. All Trustees are expected to assist Refugee Biryani & Bananas to secure a sustainable and diverse funding base for the organisation. 

Essential 

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

• Support for the values and mission of Refugee Biriyani & Bananas

• Familiarity with the Charities Statement of Recommended Practice (SORP), or willingness to develop this knowledge.

• Proven ability to communicate and explain financial information 

Desirable 

• A qualified accountant (formal qualification preferred) with financial and commercial awareness, experienced in managing finances, payroll, and the needs of smaller organisations. 

• An understanding of the voluntary sector and previous experience as a Trustee or Treasurer. 

• Good communication and competent IT skills 

• Extensive experience in senior strategic management and leadership, combined with strong analytical and evaluation skills. 

About Refugee Biryani & Bananas 

Refugee Biriyani & Bananas (RBB) began as a grassroots movement in 2015, in response to the Syrian refugee crisis. What started as a group of friends distributing 2,500 portions of biriyani and bananas in the unofficial camp for displaced people in Dunkirk, Northern France, has grown into a community-driven humanitarian organisation. Initially working under the umbrella of another organisation, RBB became independent to better address gaps in aid and advocacy for displaced people worldwide. 

What We Do 

RBB supports people facing displacement, war, and inequality, tailoring actions to the needs of each situation. From food distributions to medical support and human rights advocacy, our work is versatile and responsive. We have provided aid in refugee and internally displaced persons (IDP) camps, squats, and other unstable settlements along migratory pathways, including: 

• France: Calais, Dunkirk & Paris 

• Greece: Idomeni, Thessaloniki, Athens, Lavrio, Samos & Chios (our main base) 

• Northern Iraq: Duhok 

• Serbia: Belgrade Barracks 

• Bosnia & Herzegovina - Croatia Border: Vucjak Camp 

• Turkey: Istanbul 

• Poland, Belarus & Lithuania Border

• Ukraine Border (Poland and Ukraine sides) 

• Palestine: Gaza

• Egypt: Cairo

Our Approach 

RBB is a mobile grassroots organisation, designed to respond rapidly and flexibly to emerging crises. Our main base of operations is on Chios Island, Greece, where we provide ongoing support to people who are displaced.

Since October 2023, we have also established community-led initiatives to support people affected by the war in Gaza, Palestine, as well as Sudanese and other displaced communities in Cairo, Egypt.

Beyond emergency relief, we remain committed to ongoing support through volunteers, translation services, medical care, aid, and advocacy until either local capacity builds or the situation changes. In addition, our Community Humanitarian Leaders Programme (CHLP) plays a vital role in this approach by strengthening the leadership of people who are displaced by building on their existing skills, networks and lived experience in humanitarian efforts. 

Our field team comprises 90% individuals from refugee and asylum-seeking communities, representing Sudan, Syria, Iraq, Afghanistan, Somalia, Gambia, Ethiopia, Palestine, and Yemen. This diverse team is led by our founder and CEO, Ruhi Akhtar, alongside field coordinators / project managers. 

We prioritise dignity and equity, involving displaced individuals in decision-making and collaboration. RBB's direct aid includes food, water, shelter, medical supplies, clothing, hygiene packs, and season-specific items like sunscreen or firewood. Needs assessments and communication with affected communities guide our actions, ensuring targeted, person-centered care. 

Advocacy & Awareness 

RBB amplifies the voices of displaced people by sharing their stories and raising awareness about often-overlooked realities. Through storytelling and advocacy, we aim to challenge injustice and inspire action. 

As the People and Culture Officer for the Business and Operations Team, you will support a positive, inclusive, and well‑functioning team culture. Your focus is on volunteer experience, recruitment, wellbeing, and people‑related practices specific to this function. This role supports how the Business & Operations team attracts, welcomes, and retains volunteers, while promoting healthy ways of working and clear expectations.

What you will do

Team Culture

· Support a positive, respectful, and collaborative culture within the Business & Operations team.

· Help reinforce shared expectations around communication, accountability, and ways of working.

· Promote wellbeing and help flag early signs of volunteer overload or disengagement.

· Support internal communications and engagement initiatives

Recruitment

· Support recruitment activity for roles within the Business & Operations team.

· Help draft, review, and refine role descriptions to ensure clarity and consistency.

· Assist with coordinating recruitment processes (e.g. reviewing expressions of interest, arranging conversations, maintaining basic records).

· Ensure prospective volunteers receive a positive, welcoming, and values‑aligned recruitment experience.

· Work with the Business and Operations Manager to identify recruitment needs within the team.

Onboarding, Engagement, and Retention

· Support onboarding and induction of new volunteers joining the Business & Operations team.

· Help ensure new team members understand their role, responsibilities, and who to go to for support.

· Contribute to engagement and retention initiatives specific to Business & Ops (e.g. check‑ins, feedback, recognition).

Volunteer People Support

· Act as a first point of contact for Business & Ops team members for general people‑related questions or concerns.

· Provide informal support and guidance, escalating issues to the Business and Operations Manager where appropriate.

· Support fair, consistent, and compassionate handling of routine people matters within the team.

Feedback and Improvement

· Encourage open, two‑way communication within the Business & Operations team.

· Help gather feedback on how the team is functioning and share themes with the Business and Operations Manager.

· Support continuous improvement in team processes and people practices.

What you will bring

· An interest in people support, recruitment, team culture, or volunteer wellbeing

· Strong interpersonal and communication skills

· Empathy, discretion, and sound judgement

· An organised approach, particularly around recruitment and onboarding tasks

· A calm, approachable, and supportive manner

· Reliability and respect for confidentiality

· Comfort working in a remote, volunteer‑led environment

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stafford.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Wolverhampton.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Are you passionate about supporting people impacted by substance misuse and involved in the criminal justice system? Join our specialist service dedicated to helping individuals on probation make positive changes in their lives.

As a Dependency & Recovery Support Volunteer, you’ll work closely with our Dependency and Recovery Coordinators and partner agencies based at Kitts Green probation office to deliver tailored support to adult males on probation. Your role will include:

• Assisting with drug and alcohol interventions
• Encouraging motivation and goal-setting
• Supporting individuals to reduce substance misuse and offending behaviour

What we’re looking for:

• Empathy and understanding of the issues faced by those in recovery and the criminal justice system
• A commitment to supporting positive change
• Reliability and a non-judgmental attitude

What we offer:

• Comprehensive training (some via eLearning – laptop access required)
• Valuable experience in a supportive environment
• Ongoing guidance and support
• A chance to make a meaningful impact in your community

If you're ready to be part of something impactful, we’d love to hear from you!

Important Information:

• This volunteer role is based at Kitts Green Probation office on Tuesdays afternoon or all day Wednesday 
• This role is subject to an Enhanced DBS check and HMPPS Enhanced Level 1 vetting
• Please ensure you complete the Personal Statement section of the application – it’s essential for shortlisting

 For full details, please read the attached role description.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

Role Summary

The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.

While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.

The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.

REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:

• Google Sheets / Microsoft Excel
• Data tracking and reporting tools
• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability
• Ability to identify patterns, trends, and inefficiencies
• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise, and actionable format
• Strong written communication for reporting

Organizational Awareness

• Understanding of how teams and workflows interact
• Ability to think in systems, not just tasks

PREFERRED QUALIFICATIONS (NOT MANDATORY):

• Background in Operations, Business Administration, or related fields
• Previous experience in Operations analysis, project tracking, or process improvement roles
• (Experience working in remote or volunteer-based organizations is an advantage)

CORE OBJECTIVES:

• Provide clear visibility into operational performance and system effectiveness
• Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
• Recommend practical, system-level improvements (not just data observations)
• Support leadership with structured insights that drive operational decisions
• Strengthen accountability, clarity, and scalability across the organization’s operations

KEY RESPONSIBILITIES:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
• Monitor key operational metrics across departments, including:
  • Volunteer recruitment and onboarding timelines
  • Task completion rates across teams
  • Program and project delivery timelines
• Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)

2. Reporting & Operational Insights

• Prepare weekly or bi-weekly operational reports for leadership
• Go beyond reporting by clearly highlighting:
  • Root causes of inefficiencies
  • System and workflow gaps
  • Operational risks
• Translate data and observations into clear, actionable, system-focused recommendations

3. Process Analysis & Workflow Design

• Document and map existing workflows across functions (HR, Programs, Operations, etc.)
• Analyze how work actually flows across teams—not just what is recorded in data
• Identify bottlenecks

✅ The Operations Analyst WILL:

❌ The Operations Analyst WILL NOT:

○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems

4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions

5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements

6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed

SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:

• Analyze workflows, systems, and operational performance
• Design and recommend process and system improvements
• Provide structured insights that inform operational decisions
• Function as a Data Analyst focused solely on datasets and reporting
• Be limited to producing reports without contributing to process improvement and system design
• Manage or supervise team members
• Enforce task completion or handle administrative coordination

WORKING RELATIONSHIP:
The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination
• Support decision-making but will not replace leadership authority
• Work collaboratively across all teams while maintaining objectivity and independence

KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:

• Quality and impact of operational insights and recommendations
• Measurable improvements in workflow efficiency and system effectiveness
• Reduction in process bottlenecks and delays
• Clarity and usability of operational tracking systems
• Contribution to scalable and well-structured operational processes

What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:

• Establish a functional and structured operations tracking system
• Deliver insight-driven reports that highlight system-level issues (not just data summaries)
• Identify and recommend improvements to at least 2–3 key operational workflows
• Provide leadership with clear visibility into how operations actually function and where improvements are needed

Additional Notes

• This is a strategic operations role, not a purely analytical or reporting position
• Ideal for individuals who are passionate about:
  • Improving how organizations function
  • Designing better systems and workflows
  • Driving efficiency through structure and clarity

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution