Inclusion jobs

ID: 1826 Service Manager

Service: Wigan Crisis Space

Salary: Starting at £37,211 and rising to £41,518 FTE per annum

Location: Wigan Crisis Space

Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.

The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.

The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.

Main Responsibilities:

· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan

· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.

· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan

Main Requirements (for details check the job description and person specification):

· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.

· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.

·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 20th July 2026 at 5pm

Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

This role is internally known as Senior People Officer

As Senior People Officer, you'll play a key role in delivering a high-quality People service across SSAFA. You'll provide trusted advice and guidance to managers and employees across the full employee lifecycle, with a particular focus on employee relations, wellbeing, engagement and inclusion.

Based at SSAFA's Central Office in London, the role offers flexibility to work remotely in line with organisational needs. You must be willing and able to travel to the office at short notice when required.

This role is ideal for someone with solid HR generalist experience who is looking for the next exciting step in their career and wants to broaden their experience across:

• Employee relations and case management
• Influencing and coaching managers
• Wellbeing, engagement and inclusion initiatives
• Organisational change and people projects
• Policy development and continuous improvement

Unlike many HR roles that focus on a single specialism, this position offers genuine variety and exposure across the People function. You'll have the opportunity to build a well-rounded skillset while making a meaningful contribution to an organisation that supports our Armed Forces community. 

About the team

You'll join a collaborative and supportive People & Organisational Development team that is passionate about delivering an excellent service and continuously improving the employee experience. We value partnership, professionalism, compassion and inclusion, working together to help colleagues and managers thrive. In this role, you'll work closely with:

• Learning & Organisational Development
• People Systems & Operations
• Leaders and managers
• Project and change teams
• Internal Communications and other corporate functions

This cross-organisational exposure will give you valuable insight into how different teams work together to support SSAFA's mission.

About you

You thrive on building relationships and working collaboratively with others. You enjoy helping people find practical solutions to challenges and can adapt your approach to work effectively with a wide range of colleagues, and managers, balancing empathy with sound judgement, You’ll be comfortable working in a fast-paced environment where priorities can change.

We're looking for someone who:

• Has experience in a generalist HR role and is looking for the next step in their career.
• Can adapt their communication style to different teams, personalities and levels of seniority.
• Has some experience supporting employees and managers with employee relations and people-related matters for example; diversity and inclusion/ sickness and wellbeing matters/ issues in probation/ conduct and or grievance issues.
• Enjoys working as part of a team and collaborating to achieve shared outcomes.
• Has strong organisational skills and can manage multiple priorities effectively.
• Is curios and committed to improving the employee experience.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Wednesday 22 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

We're looking for an experienced and strategic leader to drive our volunteer growth ambitions and deliver an inclusive, high-quality volunteering experience.

As Head of volunteering services, you'll lead the end-to-end volunteer journey, playing a key role in increasing volunteer numbers, enabling more girls and young women to benefit from Girlguiding. You’ll champion equality, diversity and inclusion, ensuring we attract, support and retain a diverse volunteer community.

We're looking for an inspiring leader with a passion for volunteering, inclusion and creating outstanding experiences that enable girls and young women to thrive.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.

JOB TITLE: Digital Communications Officer

DEPARTMENT: Chelsea FC Foundation 

LOCATION: Stamford Bridge / Cobham when required 

CONTRACT: Permanent (35 hours - evening and weekend work when required. For example, evening community sessions or matchday support. On average 1x evening/weekend activity per month with TOIL)

JOB FUNCTION: Supporting the delivery of Chelsea FC Foundation’s communications strategy, by coordinating a variety of compelling internal and external digital communications activity, in relation to Chelsea FC Foundation.

Closing date: 7th August

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

MAIN RESPONSIBILITIES:

• Leading on the creation of high-quality written communications, including website copy, which highlight the impact of Chelsea FC Foundation’s work across internal and external channels.
• Maintaining internal and external channels, such as website and newsletters, ensuring copy remains up-to-date and aligned with Chelsea FC Foundation’s strategic objectives.
• Developing engaging digital communications activity including social media copy and assets to be utilised across Chelsea FC Foundation’s channels.
• Overseeing the planning, creation, and delivery of Chelsea FC Foundation’s digital communications assets, ensuring alignment with brand guidelines and consistency across all initiatives.
• Maintaining Chelsea FC Foundation’s suite of digital communications assets such as imagery.
• Supporting all Chelsea FC Foundation departments through impact-based digital communications activity.
• Carrying out general administrative and research duties related to communications activity including detailed communications plans.
• To attend internal and external meetings as appropriate, creating strong relationships with key departments and stakeholders.

PERSON SPECIFICATION:

Experience / skills:

Must haves:

• Proven digital communications experience, preferably within the sports and/or charity industry.
• Relevant digital communications experience including website maintenance and working with CMS and additional software such as Adobe and Canva.
• A natural storyteller with a particular passion for football and sport’s role within the community.
• Outstanding written and verbal communication skills.
• Proven track record of working to tight deadlines and demonstrate strong copywriting, proof reading and researching skills.
• Able to work alongside internal and external stakeholders and manage expectations.
• Experience of working with talent and adhering to high professional standards when doing so.
• Can think quickly and be decisive in high pressure situations, delivering to deadlines.
• Able to deal with sensitive situations tactfully and maintain confidentially at all times.
• Very strong attention to detail.
• IT self-sufficiency and fluent in Word, Excel, PowerPoint and Outlook essential.

Our Expectations:

• To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
• To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Veterans Community Occupational Therapist 

Salary: £43,487 per annum

Location: Remote working covering Wales. Occasional UK-wide travel is required to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Please note: This role was originally advertised as part-time. Following a review, it is now being offered on a full-time basis.

Contract: Permanent 

About Us

At Help for Heroes, we help the Armed Forces community live well after service.

Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.

Please see below for more information on what just might be your future role.

About You

Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.

About the Role

As a Veterans Community Occupational Therapist, you will:

• Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
• Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
• Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
• Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
• Contribute to education, outreach and engagement activity to support the Armed Forces Community.

Please see the job description below for more details about the role.

About the Team

You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Wales. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.

Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 2nd Aug 2026 

Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams on 13th Aug. Stage 2 will be in person in Cardiff (20th Aug) 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Job Title: Youth Work Co-ordinator

Location: Charlestown Youth Centre, Southdown Crescent Blackley Manchester M9 7DQ

Join Greater Manchester Youth Federation (GMYF) — a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Purpose of Role:

The Youth Work Co-ordinator plays a key role in the day-to-day delivery of high-quality youth work within the centre and the wider community. Working closely with the Centre Manager, the postholder coordinates sessions, leads delivery in practice, and provides guidance and support to youth workers during activities.

This is a hands-on practice leadership role, combining direct youth work with responsibility for session planning, staff co-ordination during delivery, pastoral support, and contribution to residentials and projects. The role supports, but does not replace, the Centre Manager’s accountability for staff line management, safeguarding leadership, and overall centre management.

In the absence of the Centre Manager, the Youth Work Co-ordinator acts as the senior on site lead for day-to-day centre operations and youth work delivery, while not holding line management or strategic authority. This responsibility relates to immediate operational safety and session delivery only, and does not include line management, budgetary authority, or strategic decision-making.

Key Responsibilities:

Youth Work Delivery and Session Leadership

• Lead and deliver high quality, inclusive, and young person-centred youth work across centre based provision, outreach, streetbased work, community settings, and outdoor activities.
• Co-ordinate day to day youth work delivery, ensuring sessions and activities (on site and off site) are engaging, purposeful, and responsive to young people’s needs.
• Work with the Centre Manager and wider GMYF team to contribute to programme planning, curriculum development, and forecast of events planning including centre based, outreach, and community-based youth work.
• Take a lead role in session planning, recording, and evaluation to ensure learning, participation, and youth voice remain central across all settings.
• Model excellent youth work practice and set clear expectations for delivery during sessions, outreach activity, and community-based work.

Team Co-ordination and In Session Support

• Co-ordinate and support youth workers and volunteers during sessions, providing clear guidance and practical leadership.
• Deliver session-based briefings and debriefings, ensuring staff are clear on expectations, roles, safeguarding responsibilities, and session focus, and that key information, incidents, and outcomes are accurately recorded and handed over when the Centre Manager is not on site.
• Provide coaching, mentoring, and reflective support to staff to strengthen practice and confidence.
• Support the Centre Manager with staff development and performance processes through practice-based feedback and reflective support during delivery, where required.

Safety, Safeguarding and Inclusion

• Act as a key operational safeguarding contact on site, supporting the Centre Manager and following GMYF safeguarding procedures.
• Record, report, and escalate safeguarding concerns promptly and accurately.
• Promote a safe, inclusive, and supportive environment for all young people.
• Provide in-session pastoral support by shaping the environment and staff responses so young people feel safe, included and able to participate, using restorative and de-escalation approaches to support wellbeing and relationships.
• Provide timely, proportionate interventions to de-escalate behaviour and support positive outcomes for young people, modelling restorative and trauma-informed practice during sessions.
• Work with external agencies and partners to support young people’s needs where appropriate.

Centre Operations and Activities Support

• Support the Centre Manager with daily site checks, risk assessments, and health and safety requirements, escalating issues as required.
• Lead safe evacuation and implement fire or lockdown procedures when acting as the senior on-site lead in the absence of the Centre Manager, ensuring young people, staff and visitors are accounted for and safe.
• Maintain accurate attendance, visitor, and session records.
• Use Microsoft 365 (Outlook, Teams, Word and PowerPoint) and organisational systems (e.g., Views/Evolve) to support communication and maintain accurate records, monitoring and reporting.
• Support Planned Preventative Maintenance (PPM) checks and report building or equipment issues.
• Manage petty cash and resources responsibly in line with GMYF procedures.
• Support the effective use of centre spaces, equipment, and materials.
• Open and close the centre safely in line with GMYF procedures when acting as the senior on-site lead.

Residentials, Projects and Quality Development

• Support off site visits, residentials, holiday programmes, and special projects e.g. Events
• Lead or co lead residentials and trips as part of the youth work team, providing pastoral care and in session coordination of staff and young people.
• Work collaboratively with the Outdoor Education Team, recognising their role in activity planning and instruction, while the youth work team leads on pastoral support and group dynamics.
• Work collaboratively with Youth Work Co-ordinators and teams across GMYF centres to support consistency of youth work practice, coordinate provision linked to forecasted activity, residentials, and external events, and contribute to shared learning and best practice.
• Contribute to monitoring, evaluation, and reporting processes, including funding and quality frameworks.
• Support the centre’s self-evaluation and continuous improvement processes.

Professional Conduct and Representation

• Uphold GMYF’s values, policies, and professional standards always.
• Build positive, respectful relationships with young people, colleagues, families, and partners.
• Demonstrate a commitment to continuous professional development (CPD) and reflective practice, using supervision, peer learning, and feedback to continuously improve practice.
• Represent the centre and GMYF positively in the community and at relevant meetings and events.
• Undertake any other duties commensurate with the role, as directed by the Centre Manager.

Person Specification

Essential Criteria

Qualifications & Professional Development

• Level 3 Qualification in Youth Work (or equivalent), or demonstrable experience delivering youth work practice, with a commitment to work towards a Level 3 where not already held.
• Commitment to safeguarding, continuous professional development (CPD), and reflective practice
• Willingness to undertake further relevant professional qualifications and development as required

Experience

• Experience delivering youth work in a centre based, community, or outreach setting
• Experience leading sessions and co-ordinating activities involving other staff or volunteers 
• Experience of safeguarding practice, including recognising concerns, recording information, and escalating appropriately
• Experience working with children and young people who face barriers to participation – such as neurodivergence, experiences of trauma, or social exclusion.

Knowledge & Skills

• Good understanding of safeguarding, risk management, and inclusive practice in youth work 
• Ability to foster positive relationships and support young people in managing behaviour through restorative, relational and de-escalation approaches 
• Ability to plan, co-ordinate, and evaluate engaging, young person-centred sessions 
• Confident communication and interpersonal skills with young people, families, colleagues, and professionals
• Ability to maintain accurate records, including session records and incident logs
• Competence using Microsoft 365 (Outlook, Teams, Word and PowerPoint) and able to learn and use organisational systems (e.g. Views/Evolve) for recording, monitoring and reporting.

Leadership & Personal Attributes

• Ability to provide calm, visible, hands-on leadership during sessions and activities
• Sound judgement and confidence when acting as the senior on site practitioner in the absence of the Centre Manager
• Ability to work collaboratively with Centre Managers, Youth Work Co-ordinators, wider GMYF team and a range of stakeholders including schools, community partners, and families
• Commitment to equality, diversity, safeguarding, and young person-centred practice
• Resilience, adaptability, and the ability to manage competing priorities in a busy operational environment

Additional Requirements

• Willingness to work flexibly, including evenings and occasional weekends and residentials
• Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
• Enhanced DBS check

Desirable Criteria

• Degree-level qualification in Youth Work or a related discipline.
• Experience supporting, mentoring, or guiding youth workers, sessional staff, or volunteers in practice.
• Experience supporting offsite activities, residentials, holiday provision, or targeted programmes.
• Experience contributing to or supporting monitoring, evaluation, or reporting processes

Helpline Adviser

£25,563.66 per year

Leeds LS1 5SH / Remote Worker

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Our Services team based in Leeds has an opening for a Helpline Adviser.

Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF)  with the remaining days worked remotely.

The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm. 

The role

We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.

In this role, you will:

· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.

· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.

· Provide excellent customer service with a friendly and empathetic manner.

· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.

· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.

· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.

· Work within Scope’s policies relating to customer confidentiality and data protection.

· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.

· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.

· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.

About you

To be successful in this role, you will have:

· Demonstrable experience of providing advice and information.

· Experience of working in a contact centre environment with a friendly and empathetic manner.

· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.

· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, Monday 20 July 2026.

Please note that successful candidates will be subject to an enhanced DBS check.

Head of Finance

Location: Hybrid, a mixture of remote working and office-based at Solar House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ.   
Hours: 3 or 4 days a week, negotiable

Salary:  Up to £62,500 (pro rata) 

Closing date of advert: 20 July 2026

Interview Dates:  TBC

Our mission at School-Home Support is simple. We get children and young people back in school, ready to learn, whatever it takes. Every role in our organisation helps make that happen.

We are looking for a Head of Finance to act as our financial conscience and strategic navigator. 

As the Head of Finance, you will provide strategic financial leadership while ensuring our day-to-day operations are exceptionally robust.  You will report directly to the Chief Executive Officer, line-manage a Senior Finance Manager, as well as working closely with our Board of Trustees.

In this role, you will be expected to serve as the organisation's financial conscience, ensuring absolute transparency, integrity, and strict adherence to UK fundraising regulations. Looking ahead, you will also play a key role in analysing commercial opportunities to drive new business growth.

Key Responsibilities

• Financial Stewardship: Manage general ledgers, reserves, budgeting, and long-term financial modelling.
• Governance & Trustees: Work closely with the Board, Finance Committee, and Remuneration Committee.
• Compliance & Legal: Ensure complete adherence to HMRC, Charity Commission, and Charities SORP requirements.
• Risk Management: Maintain and update the Risk Register to protect charity assets.
• New Business & Commercial Growth: Provide costings and commercial modelling for new tenders and products.
• Team Leadership: Oversee the internal finance team and third-party payroll providers.
• About You
• Qualifications: You are a fully qualified CCAB or CIMA accountant with extensive post-qualification experience.
• Sector Knowledge: You have a proven track record in a senior charity finance role managing statutory accounts over full year cycles.
• Regulatory Expertise: You fully understand UK fundraising regulations, charity governance, and company law.
• Commercial Mindset: You can confidently support non-finance departments with commercial analysis to secure new contracts.
• Systems Experience: Experience with Sage and Salesforce is highly desirable 

What We Offer
We really value modern workplace flexibility. This permanent role is offered as a 3 or 4 days per week part-time position, with a hybrid working pattern split between remote work and our office in Stratford, London.

We actively support staff wellbeing and champion a safe, diverse culture where everyone can be themselves. Here is what we offer our team:

• Employee Assistance Programme, providing confidential support for you and your family
• Life assurance for added financial security
• Pension scheme
• A structured induction and ongoing professional development
• A supportive and collaborative team environment where your experience and ideas are valued
• The opportunity to make a meaningful difference to the lives of children, young people and families

Applications are reviewed continually, and we reserve the right to interview and appoint prior to the closing date, so early applications are strongly encouraged. 

We are an equal opportunities employer and welcome applications from all sections of the community. 

School-Home Support takes the duty of care to safeguard and promote the welfare of children very seriously, and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.

All roles at SHS are subject to a DBS check at the level appropriate to the role.

Help build a more inclusive Cheshire East—by empowering people to lead change in their own communities.

Be part of a role where relationships, lived experience and local action create real impact.

As a Community Champion, you’ll be at the heart of community life—building trusted relationships, running conversations and awareness sessions, and helping people feel more included, confident and connected.

A key part of your role will be to find, train and support new Community Champions—people with lived experience who want to make a difference locally. You’ll help them grow in confidence to lead peer activity, share insight and shape what happens next.

You’ll also work with employers and community organisations to break down barriers, improve inclusion, and open up access to wellbeing support, volunteering, training and work. Along the way, you’ll gather real insight and help turn it into practical change.

We’re especially interested in people with lived experience of disability or long-term health conditions—but more than anything, we’re looking for someone who is approachable, proactive and committed to fairness. Someone who builds trust, listens well, and supports others to step forward.

If you want a role where you can see the difference you make in people’s lives and communities, we’d love to hear from you.

Lead a respected charity - Change lives - Create a Legacy

Advocacy North East (ANE) is an independent charity dedicated to ensuring that individuals who may be disadvantaged or at risk of exclusion have a voice in decisions that affect their lives.

For over 25 years we have supported people (and their carers) affected by mental illness, learning disability and problematic substance use to understand their rights, make informed choices and have their views heard in matters relating to their health and care.

As our leader prepares to retire, we are seeking an exceptional individual to become our Executive Manager and lead the organisation into its next chapter.

This is a unique opportunity to shape the future of a highly respected advocacy organisation with a strong reputation for independence, professionalism and person-centred support.

About the Role

This post is deemed to be a Regulated Role with Vulnerable Adults and Children and therefore recruitment is subject to satisfactory PVG Scheme Membership and references.

Reporting directly to the Board of Trustees, the Executive Manager will provide strategic and operational leadership across the organisation.

You will be responsible for:

• Delivering the organisation's strategic vision and objectives
• Leading and developing a skilled and committed staff team
• Ensuring the highest standards of advocacy practice, service quality and safeguarding
• Maintaining strong governance, risk management and regulatory compliance
• Managing budgets, contracts and organisational resources effectively
• Developing sustainable funding and income opportunities
• Building productive relationships with commissioners, partners, funders and stakeholders
• Acting as an ambassador for Advocacy North East locally and nationally
• Promoting a positive culture based on inclusion, collaboration, accountability and continuous improvement

You will work closely with the Board to ensure the organisation remains financially sustainable, strategically focused and responsive to the changing needs of the communities we serve.

About You

We are looking for a values-driven leader who combines strategic vision with practical management experience.  You will be:

· An effective strategic thinker who can balance operational delivery with long-term organisational sustainability.

· A collaborative leader who can build strong relationships with staff, volunteers, the Board, commissioners, stakeholders and the community we serve.

· A confident decision-maker who demonstrates integrity, accountability and sound judgement.

· An individual with a genuine passion for empowering people to have their voices heard.

You should have a strong track record in organisational management, strategic development, financial management and people leadership.

Experience within the advocacy, third sector, health, social care or community sectors would be advantageous but is not essential.

Why Join Advocacy North East?

This is far more than a management role. It is an opportunity to:

• Lead an organisation that changes lives every day
• Influence the future development of independent advocacy services across Scotland
• Build meaningful partnerships that improve outcomes for marginalised people
• Create a lasting legacy within a respected and trusted charity

If you are an inspiring leader who shares our commitment to independence, empowerment, inclusion and respect, we would love to hear from you.

Closing Date: 24th July 2026

Interviews: Early August 2026

Anticipated Start Date: September 2026 (with handover period available)

Advocacy North East is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Our organisation is a Scottish Charity (registration number SC024538) and a Company Limited by Guarantee (company No. SC220004)

The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.

This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.

Key Responsibilities

• Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
• Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
• Design the partner journey :map and improve from first contact through onboarding and renewal
• Develop CRM and systems :track relationships and income with discipline
• Org-wide leadership :senior ambassador and leadership team member

About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion  training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.

About You: Essential

• Shared values and commitment to the children most affected by lost learning
• Credibility with schools, trusts and local authorities
• Experience designing end-to-end partner journeys
• Hitting income targets while staying honest about quality
• Knowledge of school improvement or inclusion to work with programme experts
• Building routines that help a team deliver consistently
• CRM or pipeline experience to drive decisions
• Managing relationships :expectations, risks and progression
• Strategic judgement :balancing delivery against long-term value
• Managing people and building a culture of clarity, care and accountability
• Critical friend in a senior team

Desired

• Background in partnerships, engagement, account management or business development
• Experience scaling a programme while protecting quality
• Experience building business cases for school-sector audiences
• Experience designing renewal or progression models
• Experience with schools, trusts, LAs or education charities
• Insight into children affected by exclusion, poverty or SEN

Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.

We're hiring:

Finance Assistant

Salary: £31,022 full time per year (£21,272 pro rata for part time)

Hours: Part-time - 24 hours per week 

Contract: Permanent, with a six-month probationary period

Location: Remote working or hybrid (as preferred)

Closing date: Tuesday 21 July 2026, 5.00pm

Interview date: Thursday 30 July 2026

About the role

Church Action on Poverty is a small, national charity working alongside people in poverty to build dignity, agency and power, and to end poverty in the UK. We're looking for a Finance Assistant to join our friendly finance team and help keep our organisation running smoothly.

You'll maintain accurate financial records, support colleagues across the country with day-to-day finance queries, and help our Finance Manager keep our systems and processes in good shape. It's a varied, hands-on role at the heart of a movement working to end poverty.

What you'll be doing

● Keeping our financial systems accurate and up to date through careful record-keeping.

● Providing day-to-day financial support to colleagues across the organisation.

● Supporting the Finance Manager to develop and maintain financial systems and processes.

● Processing invoices, reconciling accounts and bank statements, and recording income using Quickbooks and Salesforce.

● Supporting expense tracking, reporting and grant administration for our programmes.

What we're looking for

Someone organised, methodical and comfortable working with numbers, who wants to use their finance skills for a cause that matters. Experience with Quickbooks or similar accounting software and databases is a real advantage, as is a genuine interest in our mission to end poverty.

Why join us

● 25 days' annual leave pro rata, plus statutory holidays.

● 10% employer pension contribution (with a 5% employee contribution).

● Fully funded cash-plan health insurance for you and your dependants.

● Flexible, remote working or if you prefer hybrid working between home and our Manchester office.

How to apply

Please apply by completing our application form. Full details of how to apply are included in the pack.

Closing date: Tuesday 21 July 2026, 5.00pm

Interviews: Thursday 30 July 2026

Successful candidates will already have the right to live and work in the UK without restrictions.

Church Action on Poverty is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community, particularly from people with lived experience of poverty.

Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.

About Us

For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.

We are proud of our history - and excited about our future.

About the Role

As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.

Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.

You will:

• Lead and support a small senior team
• Oversee day-to-day operations and service delivery
• Ensure services meet the needs of our diverse communities
• Build strong local partnerships, key funders and community relationships
• Identify and secure funding from a range of different income streams
• Lead on the monitoring and evaluation of funding applications
• Ensure effective systems, compliance, and organisational processes

About You

We’re looking for someone who is:

• An experienced manager within the voluntary, community, public or private sector
• A confident and supportive leader who can motivate and develop others
• Organised and solutions-focused, with strong operational skills
• Experienced in delivering services and managing performance
• A strong communicator, able to build relationships with a range of stakeholders
• Committed to equality, diversity, and inclusion
  
  

Why Join Us?

• Be part of a long-standing, values-driven organisation
• Make a meaningful impact in LGBTQ+ communities
• Work with a passionate and supportive team
• We offer flexible working
• Opportunity to shape and improve services

How to Apply

To apply, please submit:

• A CV
• A supporting statement (no more than 2 pages) outlining how you meet the person specification

Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)

Second interview: 27 August 2026 (in person)

We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.

Help us achieve our vision that fewer people die by suicide.​

We’re looking for a Social Media Manager to join the team for 12 months, covering maternity leave. This is an exciting opportunity to shape the social media presence for Samaritans.​

You’ll lead a dynamic team in delivering impactful social media strategies across multiple channels. As part of the External Engagement team, you'll play a crucial role in shaping our online presence and driving connections with our audiences.​

If you’re an experienced Social Media Manager, who is passionate about meaningful online engagement, then we’d love to hear from you.

​

Contract terms:

• £42,000 - £45,000 per annum, plus benefits
• £1,500 per year additional ‘on call’ allowance
• 12-month fixed term contract
• 35 hours per week (full-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month
• 28 days annual leave, plus bank holidays

​

​What you'll be doing:

• Provide empathetic leadership and mentorship to our social media team, fostering a culture of excellence and growth.
• Collaborate closely with stakeholders across various departments to ensure our social media approach is informed by evidence and tailored to our audience's needs.
• Lead strategic planning and editorial decision-making to maintain the integrity of Samaritans' messaging across social platforms.
• Champion social media literacy across the organisation, providing training and support to empower colleagues at all levels.
• Take ownership of Samaritans' social media reputation, managing crisis situations and mitigating reputational risks.
• Maintain positive relationships with external agencies to deliver social media moderation.

​

What you’ll bring:

• Experience of line managing a team with compassion and empowering them to deliver their best work. Ideally experience of supporting staff who may often be dealing with sensitive and triggering issues.
• Great stakeholder management skills and a proven ability to inspire, influence, and collaborate effectively at all levels of an organisation.
• Good prioritisation skills to enable you to manage a range of competing projects.
• Understanding of how to develop a channel specific social media content and engagement strategy that meets organisational strategic objectives.
• Specialist knowledge of latest trends in social media tactics, strategies and platforms.
• Track record in driving successful and strategic social media content, campaigns and community management.
• Social media crisis management experience and proven ability to lead and advise senior leaders on approach for social media.
• In-depth knowledge of safeguarding vulnerable people via social media.
• Experience of delivering EDI commitment within social media context.
• Experience working in the charity sector or not for profit sector.

​

For full details, please see the Job Description and Person Specification

​

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.​

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

​

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to upload your CV and a cover letter outlining your motivations for applying and your relevant experience. If you require adjustments at any stage of the recruitment process, please let us know.​

Applications close: ​09:00am on Monday 27th July 2026

Interviews: w/c 3rd August

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.