Individual rights officer jobs in Bristol
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The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for West Midlands. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.
Key Details:
- Location: Home-based (West Midlands), with regular travel across the West Midlands including evening meetings and occasional overnight stays.
- Hours: Full-time, 37.5 hours per week
- Salary: £24,784.56 per annum rising to £27,840.90 travel expenses covered
- Contract: Permanent
- Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
- Closing Date: Sunday 17th May 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.
Role Overview:
The Flood Engagement Officer will support the West Midlands community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.
Key Responsibilities:
- Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
- Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
- Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
- Data Management: Provide data to help evaluate and support engagement activities.
- Support the Senior Team: Assist in broader tasks and activities as required by the senior team.
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About You:
The ideal candidate will be:
- Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
- Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
- Collaborative: A team player with a solution-focused mindset.
- Skilled in Engagement: Experience or an interest in community engagement and building relationships.
- Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.
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You must also be a resident of the UK with the right to work in the UK.
About the National Flood Forum:
The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Application Process:
To apply, please submit the following:
- CV (maximum 2 pages) with your current address.
- Supporting Statement (maximum 1 page) demonstrating how your skills and experience align with the role.
- Please include details of how you heard about the position.
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This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.
The client requests no contact from agencies or media sales.
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. We are a CIC, not a practising law firm. We partner with legal firms on cases, directing litigation in multiple jurisdictions. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
About you
You are a highly experienced lawyer with a strong interest in using the law to hold governments and companies to account. You see the law as a tool for structural change, not just individual wins. You think strategically about how litigation, campaigning, and coalition-building can work together. You appreciate the value and impact of movements and are as comfortable drafting legal arguments as you are speaking to a journalist, or rallying those who've never heard of judicial review to a joint cause. You care about power, meaning who has it, who doesn't, and how to shift it. You follow the ways Big Tech and governments are reshaping society, and you don't just find it interesting: it makes you want to act. You're a sharp, compelling writer who can make complex legal arguments land with different audiences. You're a self-starter who spots opportunities and runs with them, but you're equally invested in the team around you. You share credit generously, help sharpen others' thinking, and understand that lasting change is collective. Most importantly, you believe in making the use of technology fair for all.
If this is you; if you want to take on some of the most powerful companies and governments in the world, and you think the law is one of the tools we have to do it; if you are seeking a role where the work is urgent and the stakes are real, we would love to hear from you.
The role
The post holder will work alongside our Co-Executive Director, Head of Legal and Legal Administrator in developing and managing Foxglove’s legal work. You will develop and drive forward a significant number and range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams, in multiple jurisdictions. This will require you to have the comfort and ability to navigate diverse settings, while also having the insight to weigh up the benefits and challenges of pursuing cases in different jurisdictions. You will serve as an external representative for Foxglove’s work, writing and speaking on topics of relevance. You will also be a sparring partner for others in the team, bringing a creative mindset and political savviness. UK and international travel are required. Flexibility with working hours will sometimes be needed.
Key responsibilities include, but are not limited to:
Case Development and Management
- Build connections, and listen to affected communities, unearth and pursue issues caused by tech injustice, coming up with innovative legal solutions.
- Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations, whistleblowers, and the public.
- Explore and develop new and undiscovered opportunities for Foxglove to be impactful and effective in our work.
- Effectively work with the co-Executive Director and Head of Legal to develop and implement Foxglove’s legal strategy.
- Manage multiple cases at any one time, while also thinking to the future regarding cases that should be explored and developed.
- Draft and comment on technical and legal documents and correspondence.
- Lead evidence gathering.
Compliance and Risk Management
- Manage court deadlines and time limits where applicable.
- Ensure regulatory compliance in all aspects of your work and our cases.
- Always maintain the strictest standards of client confidentiality.
- Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
- Keep up to date with the global political and litigation landscape concerning tech justice.
Other
- Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
- Contribute to external representation and writing, including through media appearances, social media posts, blogs and op-eds.
- Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
- Support others in our legal team, across Foxglove, and the relevant ecosystem in developing strategies to use the law to hold governments and companies to account.
- Other ad hoc tasks as required.
Person Specification
Essential
- Substantial experience in legal practice and conducting litigation and a demonstrated understanding of litigation strategies.
- Creative thinking and imagination.
- A strong interest in using the law to hold governments and companies to account.
- Qualified lawyer in any jurisdiction with at least 10 years of legal experience.
- Significant experience in legal practice in the UK.
- Demonstrable commitment to supporting marginalised communities to access justice.
- Ability to learn new areas of law quickly and develop new areas of work.
- Good political antennae and excellent relationship building and management skills.
- Experience conducting cases from initial advice through to trial.
- Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
- Experience in dealing sensitively with clients, whistleblowers and experts.
- Experience in working on complex matters, which require analysis of large amounts of documents and data.
- Excellent communication skills, demonstrated by the ability to communicate accurately, clearly, concisely and persuasively, both verbally and in writing.
- Excellent time management skills demonstrated by the ability to organise and prioritise a complex workload and work to tight deadlines.
- Experience in working and leading a team environment.
- Comfort with working at both the details-driven operational level and big-picture strategic level, as well as the ability to navigate between the two.
Length and Salary
The role is permanent. The annual salary is £88,400 per annum less any required deductions for income tax and national insurance.
Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel. Only candidates with the right to work in their location will be considered.
How to apply
Please make your application via Applied, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in May for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech- justice organisation, we ask the same of our candidates.
Foxglove is being supported in this search and appointment process by SCHC Advisors. For a confidential conversation to learn more about the role, please contact Sophia Copeman.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
We encourage people from historically disadvantaged or underrepresented groups in the legal profession to apply.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with Sophia Copeman.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Accountable to: CEO
Place of work: The Southmead Project, BS10 6AS
Hours: 4 days per week (30 hours) between 9.00am and 5.00pm
Interview date: Friday 29th May
Salary: £48,000 p/a pro rata
Contract: 1 year fixed term (covering a maternity leave position)
The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:
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Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice
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Line management for 1 hour per month
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Training budget of £500 per year to spend on relevant training of that person’s choice
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Employer pension contribution of 5%
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Generous annual leave allowance and paid sick leave
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Cycle to work scheme
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Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice
Therapeutic Management
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To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.
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To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.
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To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.
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To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.
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To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.
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To develop and improve the charity’s therapeutic services, including any expansion of the services.
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To manage therapeutic recruitment, inductions and training.
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To hold monthly staff meetings and service team meetings when needed.
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To oversee the individual and group supervision arrangements and reporting for all staff.
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To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.
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To support the charity’s quality assurance and development of its services through monitoring and responding to client feedback and outcomes data.
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To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience.
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To manage any complaints raised by clients.
Leadership
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To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.
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To strategically plan and develop the therapeutic services of the charity.
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To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.
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To build and maintain a positive working relationship with the Board of Trustees.
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To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising.
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To assist in promoting the charity by attending all relevant meetings directly connected with your work.
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To undertake any other duties appropriate to the needs of the charity.
Client Work
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To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients.
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To maintain confidential and accurate counselling notes of all sessions.
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To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).
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To attend monthly one-to-one line management meetings.
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To work to the British Association of Counselling and Psychotherapy ethical guidelines.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL:
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Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent.
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To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience.
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Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments.
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Significant knowledge and understanding of the issues affecting this client group and the impact of trauma.
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Significant line management and appraisal experience with the ability to effectively co-ordinate a team.
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The ability to support staff to foster a positive working environment and deliver a high quality of service.
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Experience of recruiting staff, including inductions and training.
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Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk.
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The ability to work with clients online or by phone.
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Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation’s future development.
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Experience of developing and maintaining working relationships with partner agencies and professionals.
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Excellent organisational and planning skills.
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Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System.
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Excellent communication skills, both verbal and written.
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A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met.
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The ability to keep accurate and confidential records of client work.
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Experience of being a client in a formal counselling relationship.
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Experience of and commitment to working with diversity.
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To have the capacity to work flexibly within a small professional team.
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The ability to manage own time and work load effectively.
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The ability to chair meetings
DESIRABLE:
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Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET), brainspotting, trauma-focused CBT, and Rewind Technique.
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Experience of working within a community-based organisation.
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Experience of working with people that have used drugs or alcohol to cope with trauma.
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Experience of running therapeutic groups.
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Experience of delivering training.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

Policy and Public Affairs Manager (England)
Reporting to: Head of Policy and Public Affairs
Line Management: 1 Policy and Public Affairs Officer England
Location of work: Remote but role holder will ideally be London-based to be able to frequently commute for meetings/ events at Westminster. The role may involve also some infrequent travel across the UK.
Contract type: Full-time, 35 hours per week, although flexible/ compressed hours will be considered. The role will require occasional evening and weekend work.
Contract Length: Permanent
Salary: £42,000
BACKGROUND
Magic Breakfast is the UK’s leading school breakfast charity and makes a difference to over 350,000 children and young people every day by offering breakfasts and expert advice to tackle child morning hunger in schools across England and Scotland.
This is an exciting time for Magic Breakfast as the benefits of school breakfast provision are increasingly recognised by policymakers, educators and the public. The Policy and Public Affairs (PPA) Team is central to this work. And through our new organisational strategy, Nourishing Futures, the work of the PPA Team is growing to meet our advocacy ambition to expand school breakfast provision and deliver our vision which would see every child in the UK nourished, empowered and thriving.
JOB PURPOSE
The role of the Policy and Public Affairs Manager is a high-impact role, central to designing and delivering Magic Breakfast’s national policy and public affairs strategy in England. The role holder will lead the development of evidence-based policy positions and work collaboratively to drive forward strategic, integrated and impactful advocacy campaigns to successfully influence decision-makers, policy change, and funding frameworks aligned with our key objectives. Specifically, you will also lead the design and implementation of our new workstream to expand school breakfast provision to secondary schools and early years settings, alongside our work to ensure the effective implementation of the Free Breakfast Club Programme.
More broadly, you will keep abreast of political developments relevant to Magic Breakfast - proactively identifying opportunities to respond, influence and shape the debate across the school food system and provide strategic, analytical and timely advice to the Senior Leadership Team.
Using your excellent communication skills, you will be able to translate complex policy into tailored and effective communications, policy briefings, positions and submissions, and will play a lead role in confidently engaging external stakeholders including UK Government Ministers, Parliamentarians, special advisers, officials and sector partners.
We are looking for someone who enjoys collaboration, who shares our passion for driving systematic change, and who can use their experience to navigate, respond to, and influence the fast-moving political environment to deliver lasting and meaningful change. You’ll be part of a collaborative and ambitious organisation, working at the intersection of policy, practice and impact – putting children and young people at the heart of everything we do and helping to ensure every child starts their day nourished, empowered and ready to thrive.
KEY RESPONSOBILITIES
- Lead the policy development process in consultation with cross-organisational teams and external organisations to develop clear, evidence-based policy recommendations and positions.
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Build and maintain strong relationships with UK Government Ministers, Parliamentarians, Special Advisers, officials and sector organisations, including conducting stakeholder mapping and power analysis to identify key routes to influence.
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Design, lead and implement integrated advocacy campaigns to deliver maximum impact in collaboration with cross-organisational teams.
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Work closely with colleagues to share expertise and intelligence, inform and shape research areas, support campaign activities aligned with advocacy objectives, and respond proactively to live developments across the organisation.
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Line manage and support the development of the Public Affairs Officer.
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Strong ability to translate complex policy into clear, persuasive communications tailored to specific audiences to deliver maximum impact.
Please read the full job description attached below.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive.
Please see our job pack below
Please see our website
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast .com
Shortlisting: w/c 25th and 26th May
Interview 1: w/c 1st and 2nd June
Interview 2: w/c 8th and 11th June
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?
Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.
We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.
We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.
We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.
In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.
For an informal discussion please contact Anne Germany 07935-065716.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Job Title: Partnerships Officer
Duration: Permanent
Hours: Full time – 36 hours per week (job share/part-time considered)
Salary: £32,700 per annum, plus pension and benefits
Location: Homebased
Overall job purpose
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Partnerships Officer will support regional teams and communities to scope and develop projects, supporting feasibility, options and project development work as well as business planning, project management and funding. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Sunday 10 May 2026.
The interviews will take place in Northampton on Wednesday 27 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
JOB TITLE: Parent Partner
RESPONSIBLE TO:Peer Services Lead for England
HOURS OF WORK:As per individual terms
GRADE/SALARY:Grade 2.4/ £24,479
LOCATION:Home based
TYPE OF CONTRACT:Permanent
MAIN PURPOSE OF THE JOB
Provide peer support services via the transition service for One Adoption. You will support individual families with peer to peer goal-based intervention servicedeliverable via 6 sessions of support (1-1).
Provide peer support services via dedicated support phone line, bookable sessions & email cover. This will be delivered via rota’dsessions for the Eastern Region Peer Support Line.
MAIN DUTIES AND RESPONSIBILITIES
Direct 1-1 support
•To work with families to achieve agreed goal-based outcomes.
•To work to a plan for transition.
•To signpost families to relevant support.
•To provide 6 online support sessions of 1 hour via TEAMS covering the programme topics agreed within timescale.
•To follow a programme of support and monitor progress regularly.
•To empower families to work closely with schools, settings and relevant professionals encouraging them to build and strengthen relationships.
•To complete admin and paperwork relevant to the family including evaluation paperwork.
Support Line
•Following a scheduled work pattern, respond to adopters calling in to alive phone line, providing a listening ear & signposting to relevant resources/information.
•Following a rota ensuring bookable sessions are responded to, listening & signposting where required
•Monitor & respond to emails within your scheduled shifts.
•Ensure feedback texts are sent at the end of each interaction with a caller.
General
•Retain accurate records in accordance with Adoption UK policy and practice, complying with GDPR legislation.
•To ensure compliance with appropriate Adoption UK policies and procedures
•To carry out such other duties as may be deemed necessary.
•Ensure all admin tasks are carried out within a timely manner, Evide updated.
PERSON SPECIFICATION
EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE
•Personal experience of adoption. (essential)
•Sound knowledge of current adoption issues, or a strong interest in developing such knowledge (essential)
•Experience within the education setting (desirable)
•Experienced mentor or similar support role. (essential)
•Experience of supporting families in group settings as well as 1:1 (desirable)
•A good understanding of One adoption RAA(s) systems and adoption landscape (desirable)
•Safeguarding – understanding of safeguarding policies and procedures (essential)
•Good working knowledge of how to use social media and a range of online platforms with confidence. (essential)
SKILLS AND ABILITIES
•Work and act on own initiative (essential)
•Work to deadlines and tight timescales and reporting around progress (essential)
•Flexible and able to work purposefully from home (essential)
•Excellent communication skills or verbally and written (essential)
• Group facilitation skills (essential)
•Good empathic listening skills, able to deal with issues in relation to significant trauma and loss (essential)
•Ability to organise and hold meetings, including by telephone and online (essential)
•Excellent IT skills including Teams, Outlook and Zoom or a willingness to learn (desirable)
•Ability to maintain confidentiality at all times. Aware of GDPR, particularly around holding information at home (essential)
•Ensure that internal policies and procedures are complied with. (essential)
BEHAVIOURS
•Supports, encourages and motivates adopters and families (essential)
•Values transparency and consistency (essential)
•Understands the role of individual and collective accountability (essential)
•Has a clear understanding of other colleagues’ roles and responsibilities (essential)
•Approachable and friendly (essential)
•Confident in 1:1 and group settings (desirable)
•Ability to empower and work in partnership with families (essential)
•Shares skills and knowledge appropriately (essential)
•Offers outstanding service to service users (essential)
•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders (essential)
•Willingness to learn new skills (essential)
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
About the role
An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).
Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.
A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.
You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.
About you
We are looking for someone who can demonstrate:
- Good technical understanding of Microsoft Dynamics 365 and/or relational database systems
- Experience in a user support or customer-facing role
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams)
- Ability to analyse information, troubleshoot issues, and propose solutions
- Excellent communication skills with the ability to explain technical information clearly
- Strong organisational skills and the ability to manage competing priorities
- Good understanding of data protection and GDPR
- High attention to detail and accuracy
What we offer (benefits)
We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:
- 26 days annual leave, increasing to 30 days (plus bank holidays)
- Occupational sick pay (subject to qualifying period)
- Enhanced family-friendly leave pay
- Employee Assistance Programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to Work scheme
- Free parking at some office locations
- Learning and development opportunities
- Support and supervision from your line manager
Recruitment process
As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.
Safeguarding & recruitment
NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:
- Enhanced DBS check
- Reference checks
- Digital risk assessment
In accordance with UK immigration law, candidates must have the legal right to work in the UK.
About NYAS
NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.
We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.
How to apply
To apply for this role, please visit our website and complete the online application form.
Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.
The job description and person specification are available on the vacancy page of our website.
We reserve the right to close this vacancy early if we receive a high volume of applications.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
What will you be doing?
Manage caseload efficiently and effectively in line with The FA policies, procedures, regulations, protocols and thresholds:
- Undertake investigations in respect of allegations or concerns made against individuals within, or seeking to enter, football.
- Complete risk assessments and, where appropriate, recommend a risk management plan to the Safeguarding Case Manager, Professional Game Safeguarding Manager, Safeguarding Quality Assurance Manager or Head of Safeguarding Case Management.
- Prepare comprehensive reports and paperwork for consideration by the Safeguarding Review Panel for cases which require an order in accordance with The FA's Safeguarding Regulations.
- Progress cases to their full conclusion within the timescales stipulated by The FA and in adherence to The FA Safeguarding Case Management Team's Practice Standards.
- Keep all case files up to date by accurately and consistently recording actions taken on cases using The FA's Case Management system, in line with FA Data Protection Policies and protocols and the Disclosure and Barring Service (DBS) Code of Practice.
- Liaise with County FAs, Clubs, Leagues and other FA departments as well as statutory agencies throughout safeguarding investigations to ensure timely information sharing and inform The FA's assessment of risk.
- Liaise regularly with Individuals subject to safeguarding investigations to support their understanding of and engagement with the process.
- Ensure the FA fulfils its legal duties under the Protection of Freedoms Act 2012, including referrals to the Disclosure and Barring Service.
Other:
- Work collaboratively with colleagues within The FA Group and external agencies, e.g. County FAs, the professional game, statutory agencies, Local Authority Designated Officers and other statutory agencies.
- Work with and support the network of Designated Safeguarding Officers in football and contribute to regional County FA meetings, and assist in the delivery of training, where required, at a regional or national level.
- Self-reflect on performance, ask for feedback, identify relevant learning needs, attend and effectively prepare for regular supervision and relevant management meetings.
- Maintain up-to-date knowledge of safeguarding practice, taking accountability for ongoing professional development.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- BA/MA in Social Work, Police Officer (with relevant Child Protection experience), Youth Offending Officer or Probation Officer with a relevant degree or a lawyer experienced in child & family law.
- A minimum of 3 years' experience in front-line child protection intervention and/or risk assessment of adult perpetrators, and application of risk assessment tools.
- Knowledge of safeguarding frameworks and best practice.
- Evidence of a child-centred approach and an understanding of children's rights, needs and best interests.
- Excellent report writing skills, including risk assessments, risk management report writing and analysis of risk.
- Experience in handling sensitive information with discretion.
- Proficient in Microsoft Office.
- Flexible approach to hours and travel.
- Evidence of continuous training and development.
- Emotional resilience.
- Knowledge of relevant child protection legislation and statutory guidance.
For more information on what it is like to work at The FA, please visit our FA Careers page,
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Research Policy and Partnerships Officer
We’re looking for a Research Policy and Partnerships Officer to join the team.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: CE402 Research Policy and Partnerships Officer
Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 26 May 2026
The Role
The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses.
Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association’s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs.
The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders.
Key responsibilities will include:
- Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities.
- Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies.
- Collate and integrate lived experience evidence in policy work (with Involvement colleagues).
- Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements
About You
You will:
- Be educated to degree level in a science, health, social science or related discipline
- Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors
To fulfil the role, you must be a resident of the UK and have the right to work in the UK
Please state any preferences for flexible options in your covering letter.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.
You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)
About the role
CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.
You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.
Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.
Key responsibilities
- Deliver participation plans across Brentwood Diocese
- Recruit, support, and retain volunteers
- Build relationships with clergy and key diocesan stakeholders
- Support fundraising, campaigns, and community engagement
- Monitor activity and adapt plans based on insights
About you
- Experience working with and managing volunteers
- Strong relationship-building and communication skills
- Organised, proactive, and able to work independently
- Comfortable using data to track and improve performance
- Committed to the value of volunteering and social justice
Additional information
- Home-based with significant travel (access to a car required)
- Some evening/weekend work (TOIL provided)
- Part of a flexible regional team (occasional wider travel)
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.
As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.
Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.
The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:
- Senior leadership experience in a complex, multi‑site environment.
- A track record of delivering large-scale programmes and leading distributed teams.
- Strong strategic thinking, problem‑solving and relationship‑building skills.
- Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
- Excellent judgement, communication skills and the ability to influence at all levels.
- Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
- A collaborative, inclusive leadership style aligned with Shannon Trust’s values.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews, which will be held online, are planned for the w/c 18th May.
All applications must include a CV and covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.
Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too. We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need.
Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.
About the role
As our Engagement Officer, you’ll play a key role in raising awareness of Police Care UK, strengthening relationships across policing and local communities, and supporting events and initiatives that increase engagement, partnerships, and income generation. You’ll be the friendly, confident presence representing the Charity at policing events, community activities, conferences, and fundraising opportunities - ensuring Police Care UK is always represented with professionalism, warmth, and impact. This is a varied, outward-facing role that will suit someone who enjoys meeting people, building relationships, and bringing our mission to life.
What you’ll do
- Grow awareness and engagement with Police Care UK across community groups, partner organisations, supporters, and potential beneficiaries, increasing visibility within key audiences.
- Act as a central point of contact for event, engagement, and speaking enquiries from community organisations, charities, corporate partners, event organisers, and other external stakeholders.
- Coordinate the Charity’s attendance at community events, fundraising activities, and conferences, including planning logistics, preparing materials, supporting volunteers, and gathering post-event insights.
- Support the Executive Leadership Team to ensure appropriate representation at higher-profile events, preparing briefing materials and ensuring consistent messaging
- Collaborate with the Volunteer Manager to identify and support volunteer involvement at events, community activities, and awareness opportunities.
- Support the Fundraising team by promoting community fundraising, challenge events, payroll giving, and corporate partnership opportunities to a wide range of audiences.
- Develop insight into our audiences, helping the organisation better understand supporter motivations, community needs, and engagement opportunities.
- Serve as a brand ambassador for Police Care UK and to represent the Charity values in all that you do.
- Work within agreed KPIs to measure the success of engagement activities and ensure alignment with the Charity’s strategic objectives.
- Assess and prioritise event and engagement opportunities, ensuring each activity has clear objectives, outcomes, and value for the Charity.
What you’ll bring
Essential
- Excellent written and verbal communication skills with strong attention to detail.
- Strong time-management skills and the ability to stay organised in a busy environment.
- Confidence presenting and delivering key messages in an engaging, accessible way.
- Experience motivating and supporting people in a friendly, professional manner.
- Ability to work collaboratively and adaptively in a dynamic environment.
- Strong IT skills, including Microsoft Office.
- Experience engaging with people from diverse backgrounds.
- Experience using CRM systems to log and track engagement data.
- Experience managing projects or new initiatives.
- Experience organising events and preparing supporting materials.
- Understanding of, and empathy for, the mental-health challenges faced by those in high-pressure roles, including policing.
Desirable
- Evidence of CPD in communications, engagement, or related fields.
- Strong analytical skills and experience working with data.
- Interest in public service, community engagement, or the charity sector.
- Experience working within a policing environment.
- Experience working with volunteers.
- Experience supporting fundraising or income-generation activities.
- Experience handling sensitive conversations or supporting individuals in challenging circumstances.
- Broad understanding of UK policing.
Why work with us
You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:
- Enhanced wellbeing support
- Pension scheme with up to 8% employer contributions
- Development opportunities
- A 35-hour working week
- A supportive, collaborative culture
- The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families
Contract: 12 month , fixed-term
How to Apply: Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
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