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Job description

Can you help shape how change is delivered in an organisation that makes a real difference to people’s lives? Emmaus UK is recruiting for a Federation Development Manager: Quality and Improvement to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us)is a movement of charities that empowerspeopleto overcomehomelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Development Manager: Quality and Improvement role is an exciting and varied opportunity to work with Emmaus communities across the UK, helping to drive continuous improvement and prepare for the requirements of the Supported Housing Regulatory Oversight Act.

The role of Federation Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

This is a hybrid role, offering the flexibility to work from home with travel across the UK as required.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to communities is essential, typically at least once a week. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

Who are we looking for?

As part of the Partnerships and Federation Development directorate, the Federation Development Manager: Quality and Improvement, will support charity and federation-wide objectives, helping Emmaus UK and the wider federation to develop as a best-practice national body.

We are looking for someone with experience of managing continuous improvement programmes in a homelessness, housing or related sector. You will have experience of developing and implementing successful Quality Assurance strategies and be able to manage competing priorities in a changing environment.

You will have strong communication and interpersonal skills and be able to influence others, with a proven track record of driving organisational change. You will work proactively with communities, applying a coaching and mentoring approach to build capacity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects and relationships in a fast-paced environment.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

  • Salary: £41,521
  • Working hours: Five days per week Monday to Friday
  • Contract: Permanent
  • Pension: Stakeholder pension with 6% employer contribution
  • Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
  • Training & Development: Individually tailored induction.  Ongoing training and development through both centralised and personal training budgets
  • Volunteering: 2 days allowance each year
  • Employee assistance: A 24/7 employee assistance scheme is available
  • Flexible working: Options available, subject to the requirements of the role
  • Life assurance: Death in service lump sum of 3 x salary

To apply:

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, the email address can be found in the Application Pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is 12pm Monday 19th October 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 5th November 2026.

If you would like to arrange an informal discussion about the role, please email us the email address can be found in the Application Pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Application resources
Organisation
Emmaus UK View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 21 September 2026
Closing date: 19 October 2026 at 12:00
Tags: Compliance / Quality, Homelessness, Programme Management, Strategy

The client requests no contact from agencies or media sales.