Jobs in Buckhurst hill
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
British Heart Foundation (BHF) is seeking an experienced and motivated Nurse to join our Clinical Team and play a high impact role, using their clinical expertise to improve heart health.
As a Senior Cardiac Nurse, you’ll be an expert clinical resource, providing clinical oversight and governance for public‑facing campaigns, health information and digital content. You’ll work closely with colleagues across Medical and our Marketing, Fundraising and Engagement team to ensure clinical accuracy and high standards throughout. Following training, you’ll also act as a media spokesperson, contributing to press statements and interviews across print, broadcast and social media.
The role will support BHF’s Heart Helpline and Genetic Information Service, offering evidence‑based information and compassionate support directly to the public. You will build strong relationships with internal and external stakeholders and help protect and enhance BHF’s clinical reputation.
Working arrangements
Please note this is an 18-month fixed-term contract.
This is a blended role, where your work will be dually located between your home and at least one day a week at our London offices, flexibility on this will be required and the day attending a BHF office won't necessarily be the same each week.
There may also be travel or out of hours work required occasionally, for press work, project work e.g. to attend filming for campaigns or HM live webinars.
About you
An NMC registered nurse you’ll have extensive NHS experience and knowledge of its workings, and will be currently working at AfC band six or higher (or equivalent) or have done so in the last year.
Having previously completed study at degree level (6), or proven equivalent, you’ll have an in-depth knowledge of a wide range of cardiac and circulatory conditions and of lifestyle issues relating to coronary heart disease. You’ll have extensive current clinical experience as a cardiac nurse in secondary and/or primary care, working in heart failure and/or congenital heart disease services an advantage.
A proactive member of the clinical support team, you’ll have excellent organisation, time management and customer service skills. You’ll have excellent communication skills, able to provide and receive feedback, as well as be able to translate complex medical information or critically appraise research for communication to a lay audience.
With strong leadership qualities, as well as understanding the importance of teamwork, you’ll be able to work in an agile way, quick to adapt to new concepts, teams and ways of working, prioritising and managing your own workload with ease.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
1st stage interviews will be held, via MS Teams, on Wednesday 29th and Thursday 30th April, this will incorporate a short telephone scenario task.
Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Wednesday 6th May, where there will be a presentation element to prepare for ahead of time.
How to apply
It’s quick and easy to apply for a role at BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced criminal records check and any offer of employment will be subject to a satisfactory enhanced DBS check.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an organisational development and capacity strengthening specialist who has a passion for, and has worked with, small geographically diverse organisations and individuals in the environmental space?
If that sounds like you, we have an exciting NEW position within our growing organisation.
You will oversee and coordinate the ongoing development and growth of our new capacity strengthening and organisational development strategy to Synchronicity Earth’s grantee partners across our portfolio of work. This is an opportunity to be a fundamental part of a growing area of work within the organisation and to embed it strategically within our Programmes Team.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 20th April 2026 (6am)
First stage interviews (Zoom): likely 29th and 30th April 2026
Possible second stage interviews, dependant on first stage: likely 5th and 6th May 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage interview.
The client requests no contact from agencies or media sales.
Child and Family Practitioner / ChISVA
NHS AfC: Band 6
Main area: Paediatrics
Grade: NHS AfC: Band 6
Contract: Fixed term – 11 months (secondment cover to contract end date 31/03/2027)
Hours: Full time – 37.5 hours per week
Job ref: 309‑UCLH‑7665
Site: UCLH
Town: London
Salary: £46,419 – £55,046 per annum inclusive of HCAS
Salary period: Yearly
Closing: 14/04/2026 23:59
Important Information on AI Use
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
University College London Hospitals NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006.
Job Overview
Transforming the national response to child sexual abuse
The Lighthouse is the first UK Child’s House, a national leader in trauma-informed, multidisciplinary support for children and young people who have experienced child sexual abuse. Based in Camden and serving North Central London, we provide integrated health assessments, therapeutic interventions, advocacy through the criminal justice process, and video recorded interviews led by clinical psychologists. Our model has influenced policy and practice across the UK, improving well-being for children and carers, and increasing convictions.
We are seeking an experienced, professionally registered Social Worker to join our team of social workers and ChISVAs. If you want to shape how social workers respond to children as victims of crime, and you are ready to deepen your expertise in complex safeguarding, this is an exceptional opportunity to work within a unique and nationally influential service.
Main Duties of the Job
In this role, you will provide specialist child-centred advocacy and coordinated support for children and young people as they navigate the criminal justice process following sexual abuse. Acting as a dedicated ChISVA-informed practitioner, you will ensure that each child understands their rights, feels heard and supported, and is prepared for every stage of their justice journey, from early decision making to court outcomes. You will offer clear, accessible information about police processes, ABE interviews, CPS decisions and court expectations, and you will work closely with police, social care and legal partners to ensure the child’s best interests remain central.
Your work will span early safeguarding oversight, holistic needs assessments and collaborative care planning with our multidisciplinary team, including CAMHS clinicians, social workers, paediatricians and NSPCC therapeutic practitioners. You will be a consistent point of contact for children, young people and their safe family members, helping them manage trauma-related needs, address practical barriers and access the support and interventions recommended by the Lighthouse. The role includes guiding families through complex and often distressing processes, ensuring they have continuous access to information, emotional support and safety planning.
The Sickle Cell Society is looking for a Programme Manager to join the team to oversee operations of the North West region Sickle Cell Children and Young Person’s mentoring programme. The Peer Mentoring programme aims to improve the health and wellbeing of young people with Sickle Cell Disorders (SCD).The North West Programme Manager will be overseeing the success and delivery of the aims and objectives of the peer mentoring programme across Manchester, Liverpool and Sheffield.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Training & Commercial Manager (Maternity Cover – 9 Months)
The Role
The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making.
We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society’s flagship training and commercial activities during a maternity cover period.
You will lead the management of our entire training portfolio, ensuring high‑quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society’s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth.
On a day‑to‑day basis, you will manage the full operational delivery of the training programme – coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution.
Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross‑organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site.
Your main responsibilities
- Own the end‑to‑end delivery of RSS training – planning, scheduling, coordinating and supporting every course.
- Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in‑person formats.
- Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets.
- Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation.
- Deliver continuous improvements across operational systems, including the RSS Moodle platform.
- Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery.
- Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online.
- Monitor performance, track KPIs and provide insights and reporting to support business decisions and drive income growth.
Who are we looking for
- Previous experience managing a successful training or events business.
- A strong commercial focus with experience of working in revenue‑generating environments.
- Ability to engage across multiple stakeholders with strong relationship management and customer service skills
- Able to drive day to day logistics and ensure smooth, effective business operations.
- Experience of delivering exceptional levels of customer satisfaction.
- Excellent prioritisation skills with an ability to juggle competing deadlines and activities.
- Comfort with CRM systems, financial processes and Microsoft Office.
- A positive, collaborative and solutions‑driven approach.
Contract Terms
- Competitive salary: £37,897 pro rata.
- 9-month maternity cover.
- 35 hours per week (flexible working available).
- Hybrid working with minimum two in‑office days (London office).
- 25 days’ annual leave pro rata + bank holidays + Christmas closure.
- Pension with up to 10% employer contribution.
- Occasional UK travel.
Apply now
If the above sounds like you, we’d love to hear from you! To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role.
Applications close: Monday 4th May 11.30pm
The client requests no contact from agencies or media sales.
We are looking for a brilliant Head of Marketing and Communication to lead the charity’s next phase of global growth. You’ll join a passionate, high-performing team on track to reach 1 million young people this year, and help shape the strategy to scale our impact to 10 million globally by 2036.
As Head of Marketing and Communications, you will lead the charity’s marketing strategy and delivery to drive growth. You will own the planning and execution of high-impact, multi-channel campaigns to acquire new users, and increase engagement, retention and reach across our programmes. You will shape and evolve our brand and communications to support these goals – ensuring our messaging, positioning and channels effectively connect with educators, partners and funders.
You will also leverage relationships across The Economist Group and lead insight into emerging international markets to inform our global marketing approach.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
We are seeking a visionary curriculum designer and high-impact Senior Educational Content Lead to spearhead the evolution of our world-class educational programmes. This is a pivotal role for a strategic thinker with a deep pedagogical background and a relentless passion for bringing global current affairs to the heart of the classroom. Working in collaboration with our Head of Content, and leveraging the journalistic excellence of The Economist Group, you will define the standard for global news education.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Head of Marketing
We are seeking an ambitious, creatively driven marketing leader to shape how broad audiences discover, engage with and return to art at scale.
Position: Head of Marketing
Salary: £72,769 per annum
Location: London
Hours: Full time, 36 hours per week
Contract: Permanent
Closing Date: 19 April 2026
Interview Date: From 6 May 2026
About the Role
This is a rare leadership opportunity to shape the next chapter of campaigns for a world renowned cultural organisation. You will set the strategic direction for an integrated marketing function, leading bold, innovative work that drives audience growth, returning visitors and engagement with diverse audiences.
Working across exhibitions, events, site destinations and digital platforms, you will bring strong commercial instinct, creative judgement and audience insight to campaigns that deliver impact at scale.
Key responsibilities include:
- Developing and leading an integrated marketing strategy focused on audience growth and engagement
- Leading campaign strategy and planning to meet audience and revenue targets
- Acting as brand guardian, ensuring consistent and positive positioning across all marketing touchpoints
- Using audience insight, data and analytics to inform strategy, planning and evaluation
- Overseeing integrated campaigns across advertising, digital, social, print, partnerships, promotions and onsite activity
- Driving audience development initiatives, particularly with young people, families, local communities and international visitors
- Working closely with CRM and membership teams to deepen engagement and support growth
- Leading creative development and overseeing high quality marketing content
- Managing agencies, media buying, procurement and performance reporting
About You
You will be a strategic and inspiring senior marketer with experience leading high profile brand campaigns across multiple channels.
You will bring:
- Substantial experience leading and delivering marketing strategy for a major brand
- A strong track record in integrated campaign delivery across multiple media
- Expertise in digital marketing including social, PPC, email and content
- Strong audience development and brand positioning experience
- Excellent creative and editorial judgement
- Strong knowledge of media planning and advertising channels
- Experience using data, insight and segmentation to improve performance
- Leadership skills with experience developing high performing teams
- Strong stakeholder management, communication and influencing skills
- Commitment to diversity, inclusion and broadening access
About the Organisation
This organisation is a globally recognised cultural institution with a mission to make art available to all through its galleries, collections, programme and digital platforms. It is committed to widening access, welcoming diverse audiences and championing the belief that access to art is a universal right.
Other roles you may have experience of could include: Director of Marketing, Senior Marketing Lead, Head of Brand and Marketing, Head of Audience Development, Head of Campaigns, Marketing Director
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Prospectus is delighted to be supporting our client in the search for a Major Donor Fundraiser. Our client is a global animal welfare organisation working to reveal suffering, rescue animals in need and protect animals under direct human influence. With a strong international presence and a mission-led approach, the organisation delivers sustainable campaigns and projects designed to create lasting change for animals worldwide. This is a fantastic opportunity for an experienced relationship fundraiser to join a leading international organisation and play a key role in developing high-value income across a diverse portfolio.
12-month contract, full-time
London with hybrid working (one day in the office per week)
£51,591.86 - £56,661.58
This position will lead on creating and delivering a strategic programme across mid-value, major donors, high-net-worth individuals, corporates, trusts and foundations. The successful candidate will be responsible for building and stewarding meaningful relationships, securing gifts in excess of £5,000, and developing tailored funding applications and proposals while ensuring compliance with funding agreements. They will create opportunities to engage and develop relationships with existing supporters, while also helping to build new relationships and raise the profile of the organisation. The postholder will support the effective administration of the major donor programme, produce regular reports and updates for the Head of Fundraising, and work proactively with colleagues across the UK team, senior leadership and international headquarters.
We are looking for a confident and experienced fundraiser with a strong track record in high-value fundraising and relationship management. You will have substantial experience of managing major donor programmes, alongside broad fundraising knowledge that includes major donor fundraising and corporate giving. You will have excellent written communication skills and strong interpersonal skills, including the ability to present, negotiate and influence effectively. Above all, you will bring a genuine affinity with animal welfare and a strong commitment to the organisation’s vision and mission.
How to apply
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex, gender, disability, race, religion, sexual orientation, marital status or pregnancy and maternity. If you have any disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus
If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. Prospectus can advise and support on each part of the role and, hopefully, your application, so we look forward to hearing from you.
In order to apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You’ll then have all the information you need to formally apply with a CV and covering letter. We are looking forward to connecting with you soon.
Please be aware that our client will be considering applications and holding interviews on a rolling basis, so please apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Marylebone
Contract: Temporary, ongoing
Hours: Full-time, 35 hours per week
Salary: £16.44 per hour + holiday (£30,000 salaried equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting our client in their search for a temporary Cross-Programme Administrator. The organisation is a world-renowned higher education institution.
Responsibilities:
- Deliver high-quality cross‑programme student support, acting as a first point of contact and managing shared inbox enquiries efficiently.
- Provide administrative support across the student lifecycle, including letters, attendance monitoring, degree verification, student systems, and record keeping.
- Support programme delivery and assessment processes, including project submissions, exam boards, and liaison with academic staff.
- Organise and support student and programme events (e.g. orientation, speaker events, congregation), including on-the-day coordination.
- Assist with office operations, finance processing (invoices/expenses), and general programme administration.
- Contribute to an excellent student experience, identifying welfare concerns and escalating appropriately.
- Support continuous improvement by maintaining accurate data, complying with quality standards, and proactively improving processes.
Requirements:
- Recent, relevant experience within the higher education sector
- High level of organisation and time management skill
- Excellent written, verbal communication , and interpersonal abilities
- Confidence using digital tools (especially Microsoft Word and Excel, and databases)
Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Governance Manager
Location: Hybrid – Central London + homeworking
Contract: Full-time, permanent
Salary: £51,879
MLC Partners is working with a respected UK charity, to appoint a Governance Manager into a pivotal role at the heart of the organisation.
This is an excellent opportunity for an experienced charity governance professional who wants to shape governance strategy, strengthen board effectiveness, and support leadership in a values-led, mission-driven environment.
The role
As Governance Manager, you’ll act as a trusted adviser to the Board of Trustees, Chair and senior leadership team, leading on governance and assurance across two entities.
You’ll be responsible for delivering high-quality, best-practice governance that is practical, proportionate and aligned with the organisation’s strategic priorities. Working closely with the Director of People, Culture and Governance and the Director of Finance and Operations, you’ll also support organisational risk management and policy assurance at executive and board level.
Key responsibilities:
- Act as Board Secretary, providing expert support to the Board and committees
- Lead the annual governance cycle, including planning, meeting schedules, agendas, papers and minutes
- Ensure actions and decisions are tracked effectively and followed through
- Maintain accurate governance and statutory records, including regulatory filings and registers
- Own and develop group-level governance frameworks, policies and standards
- Partner with their subsidiary Board Secretary to ensure consistency and proportionate assurance across the group
- Advise trustees, NEDs, CEOs and senior leaders on legal, regulatory and fiduciary responsibilities
- Monitor developments in charity law, company law and governance best practice, translating them into practical guidance and training
- Support oversight of organisational risk frameworks and governance-related policy compliance
- Lead the three-yearly independent governance review and implementation of recommendations
- Drive board development, including succession planning, skills audits, recruitment, induction and training
- Manage conflicts of interest processes and support strong governance culture
- Champion equity, diversity, inclusion and belonging (EDIB) at board level
- Lead and mentor the governance team, fostering a collaborative and high-performing environment
About you:
You’ll bring substantial experience in a governance or company secretarial role, ideally within the not-for-profit sector, and be confident operating at board level.
- Strong knowledge of charity and corporate governance frameworks, legal duties and regulatory requirements
- Experience implementing and improving governance practice
- Excellent communication skills, with the ability to translate complex governance matters into clear, concise papers and minutes
- Strong organisation and attention to detail, with the ability to manage multiple priorities
- Sound judgement and discretion when handling confidential information
- A commitment to social justice and EDIB
For a further confidential conversation about this role and your search, please contact Annabelle at MLC Partners.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
The Loop delivers high quality, accessible, evidence-based and evidence-making drug checking services and to disseminate harm reduction information to individuals, service providers and policy makers. This is for the purpose of creating a safer society where everyone can access accurate, timely, and relevant information to make more informed decisions about drugs.
The Communications Lead will ensure that we are able to extend the reach and understanding of harm reduction related to drugs and alcohol. This post will ensure The Loop expands its profile and presence, capacity and response, to maximise the opportunities to communicate harm reduction messages and information, raises the awareness, access and understanding of drug checking, and engages stakeholders and members of the public.
This will require the postholder to:
- Coordinate and increase the capacity of The Loop to effectively communicate related to our aims and purpose
- Develop and disseminate social media content, in collaboration with colleagues across The Loop
- Work with partners of The Loop including press and media to further the profile of The Loop for strategic benefit and greater reach to the public.
You will be motivated to assist in the development and delivery of The Loop and possess knowledge of drugs-related harm reduction approaches including messaging, with related or transferable experience in communications. You will contribute and be part of a passionate team of staff and volunteers determined to further introduce drug checking and related harm reduction interventions across the UK.
APPLICATION PROCESS
1. Applications by CV and expression of interest, demonstrating your ability to meet the requirements of this role and your motivation in working for The Loop, deadline 20 April 2026.
2. Shortlisting on 21 April, with interviews held on or between 27-30 April 2026, online.
3. Appointment and commencement in post, May 2026.
Please note: the successful candidate will need satisfactory references and a DBS check.
The Loop is an equal opportunities employer, and embraces and celebrates diversity in our organisation, communities we serve, and across society. We welcome applications from all.
The client requests no contact from agencies or media sales.
Every day, people affected by dementia face questions about what’s next. For many, taking part in clinical research offers hope, purpose, and a chance to shape the future of dementia care. But finding the right trial, understanding what it involves, and knowing how to take part can be confusing.
At Alzheimer’s Society, we are committed to breaking down these barriers. The Alzheimer’s Society UK Dementia Trials Network (UKDTN) Trial Finder is an open-access platform that connects people living with mild cognitive impairment or dementia, their families, and healthcare professionals, with research opportunities across the UK. It empowers people to make informed decisions about taking part in clinical trials, wherever they live.
We are looking for a Clinical Trial Finder Officer who can ensure this platform is accurate, accessible, and meaningful. By raising awareness of, and widening access to, clinical trial opportunities, your work will help more people to take part in clinical trials and feel more in control of their journey.
You will work closely with colleagues across the Alzheimer’s Society UKDTN Research Nurse Programme, Research Communications team, Data and Digital teams, Participation team, and with a range of external partners to maintain the Trial Finder, respond to enquiries, and ensure that the platform is reliable, culturally informed and inclusive. Your attention to detail, organisational skills, and passion for supporting people affected by dementia will help make a tangible difference in people’s lives.
About the role
- Oversee the day-to-day operation of the Trial Finder, keeping it reliable, user-friendly, and up-to-date.
- Maintain accurate, accessible, and approved study listings, ensuring clarity for all users.
- Implement and manage quality control processes, including version control, audit trails, and regular review of trial entries.
- Monitor user feedback and enquiries, resolving gaps and escalating technical issues while driving continuous improvement based on insights.
- Liaise with clinicians, NHS teams, study sponsors, and external stakeholders to verify trial details and maintain accurate contact and site information.
- Work collaboratively across Alzheimer’s Society teams, UKDTN patient workstream and wider dementia research stakeholders to coordinate updates, maintain consistency, and respond to queries.
- Track, report, and analyse key metrics on Trial Finder usage, reach, and impact, and support wider communications activity.
- Ensure compliance with ethical, governance, and accessibility standards, embedding inclusion by design.
About you
- You have experience managing public-facing research databases, platforms, or similar systems, and are committed to making information clear, accurate, and accessible for everyone.
- You are organised and confident in balancing multiple priorities, while ensuring your work is thorough, reliable, and inclusive.
- You build positive, collaborative relationships with colleagues and partners, actively listening to, and valuing, different perspectives and experiences.
- You communicate with empathy and sensitivity, supporting people affected by dementia, their families, and carers in ways that are respectful and inclusive.
- You are driven by purpose, embrace inclusion in all aspects of your work, and are passionate about helping more people access and engage with dementia research.
This role is more than coordination; it’s about creating meaningful access to research opportunities. You will make information approachable, break down barriers, and help people engage with clinical trials that could change lives.
You’ll join a collaborative, supportive environment that values inclusion, continuous learning, and making a tangible difference. Your skills will directly support people living with dementia and their families, and you’ll play a key role in advancing research that matters.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.