Jobs in farnham or south east

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This role leads our individual giving fundraising through newsletters, community and events, legacy and in memory, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to retain and increase life time value of our supporter base and amplify positive narratives about refugees.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Project Accountant will play a key role in strengthening the organisation’s financial management and supporting strategic decision-making. This short-term role will focus on optimising the Business Central finance system, ensuring robust processes are in place, and providing high-quality financial analysis to support bids and strategic projects.

A key requirement of the role is fund accounting expertise, ensuring accurate management of restricted and unrestricted funds and compliance with funder requirements. The postholder will work closely with senior stakeholders to ensure accurate, timely, and reliable financial information that underpins operational and strategic priorities.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 10th October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Harris Hill is delighted to be working with a homelessness charity to recruit a Roma Outreach Worker for their Kingston-based team.

Salary: £34,391 per annum
Hours: Full-time, 37.5 hours per week (Monday–Friday, with early mornings and late nights required for outreach shifts)
Driving licence: Essential

This is a unique opportunity to make a real impact by engaging directly with Roma individuals experiencing rough sleeping, supporting them to access services, secure accommodation and work towards independent futures. The charity has been delivering homelessness services for over 35 years, and this role forms part of their vital outreach work across South West London.

The Role

As Roma Outreach Worker, you’ll provide a consistent point of contact for rough sleepers, conducting street outreach and engaging individuals who may face barriers in accessing services. You will deliver culturally sensitive, personalised support, ensuring clients can navigate housing, welfare and healthcare systems.

Key responsibilities include:

• Conducting regular outreach shifts to identify and engage rough sleepers
• Building trust and sustaining long-term engagement with clients
• Delivering tailored casework support, including accommodation referrals and tenancy preparation
• Advocating for Roma clients around welfare rights, immigration and access to specialist services
• Working in partnership with local authorities, multi-disciplinary agencies and pan-London outreach teams
• Maintaining accurate case records and ensuring safeguarding standards are upheld

About You

We’re looking for someone with:

• Experience of working in homelessness, outreach or social care settings
• Emotional resilience and the ability to engage people with complex needs
• Knowledge of housing, welfare, substance misuse services and safeguarding
• Strong IT and record-keeping skills (CHAIN/Inform systems experience desirable)
• A creative, solution-focused approach and commitment to continuous improvement
• Language proficiency in Romanian, Romany or Italian (essential for this role)
• A full UK driving licence

Values

The organisation is guided by values of working together, aspiration, respect, determination and vision. They particularly encourage applications from candidates with lived experience and from diverse backgrounds, recognising the importance of cultural insight and representation in tackling homelessness.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

 Harris Hill is delighted to be working with a homelessness charity to recruit a Resettlement & Support Worker.

Location: Richmond upon Thames
Salary: £31,549 per annum
Hours: Full-time, 37.5 hours per week (shifts including early mornings, late evenings and weekends)

This role offers an excellent opportunity to join a highly committed team supporting people affected by homelessness. The organisation has been delivering services across London for over 35 years, providing accommodation and support to help people overcome barriers and work towards secure, independent futures.

The Role

As a Resettlement & Support Worker, you’ll be part of a professional team delivering hostel-based services for people with complex needs. You’ll be responsible for providing high-quality support and resettlement, ensuring residents receive the advice, motivation and intervention they need to sustain tenancies and move forward positively.

Your responsibilities will include:

• Delivering effective hostel accommodation and resettlement services in line with organisational policies
• Managing a caseload of residents, providing advice, crisis intervention and future planning
• Conducting client assessments, interviews and reviews in collaboration with internal and external partners
• Supporting residents with benefit claims, tenancy responsibilities, and access to specialist services
• Maintaining accurate records and ensuring compliance with health, safety and safeguarding standards
• Contributing to team initiatives, training, and the wider delivery of integrated homelessness services

About You

We’re looking for someone with:

• Experience of working with people affected by homelessness, rough sleeping or complex needs
• Knowledge of housing, welfare benefits, and support systems for vulnerable adults
• Strong case management and assessment skills
• The ability to work with clients who may display challenging behaviour
• Strong communication, IT and record-keeping skills
• A flexible approach to working shifts, including weekends and evenings

Values

The organisation is guided by values of working together, aspiration, respect, determination and vision. They are committed to equality, diversity and inclusion, and welcome applicants from all backgrounds.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

At Ambitious about Autism, we stand with autistic children and young people. Our Time for Ambition strategy envisions a world where every autistic young person can be themselves and realise their goals. Yet too often, they face misunderstanding, isolation, and poor mental health at school — with exclusions for autistic children tripling in the past decade.

In 2022, with support from Zurich UK and the Zurich Foundation, we launched Autistic and OK – a pioneering programme empowering autistic pupils to understand themselves, take control of their wellbeing, and feel supported in education. We're now entering Phase 2, expanding the programme to more schools, colleges, and communities across the UK.

We're seeking a Schools Engagement Officer to play a vital role in making this next chapter a success. As a delivery focused role, you will provide hands-on support to schools implementing the Autistic and OK Schools Toolkit.  You will coordinate activities for the piloting of our new Whole School Approach and ensure feedback from schools is captured and shared with the wider team. You will also contribute to dissemination activities, helping to raise awareness of the programme and demonstrate its impact.

About the Role:
As part of the delivery team, you'll:

• Support schools to implement our Autistic and OK Toolkit.
• Coordinate pilot activities for our new Whole School Approach.
• Act as the first point of contact for schools, offering practical advice and support.
• Gather feedback and stories from schools to showcase the programme's impact.
• Work alongside our Youth Engagement Officer to ensure autistic young people's voices shape everything we do.

About You:

• Experience of working in or with schools, colleges, or the wider education sector.
• Strong organisational skills and the ability to manage multiple priorities.
• Great communication skills, with confidence engaging teachers, leaders, and young people.
• A genuine passion for inclusion and improving outcomes for autistic young people.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Harris Hill is delighted to be working with a homelessness charity to recruit a Housing First Worker for their team in Tower Hamlets.

Salary: £16,682 (pro-rated salary)
Hours: 18.75 per week, Monday–Friday

This is a fantastic opportunity to join a passionate and supportive organisation that has been working for over 35 years to support people experiencing homelessness. The charity provides a wide range of accommodation and support services across London, recognising that homelessness is not just about housing, but also about addressing personal challenges and barriers.

The Role

As a Housing First Worker, you will play a crucial role in delivering the organisation’s Housing First model. This involves providing independent tenancies alongside intensive, personalised support for individuals with complex needs who have not progressed through traditional supported housing pathways.

You will:

• Build and maintain strong, proactive relationships with clients
• Deliver personalised tenancy support, including welfare rights, health, and community integration
• Carry out assessments, risk management and case reviews
• Support clients in developing the skills and confidence to sustain their tenancies
• Work collaboratively with outreach teams, housing providers, and external agencies
• Advocate on behalf of clients where needed and encourage self-advocacy

About You

We are looking for someone with:

• Experience supporting people experiencing homelessness, rough sleeping or complex needs
• Knowledge of risk management, safeguarding and multi-agency working
• Strong organisational skills, with the ability to maintain accurate case records
• Emotional resilience and a creative, solution-focused approach
• A commitment to equality, respect and client empowerment

The organisation is driven by values of working together, being aspirational, respectful, determined and visionary. They welcome applicants from all backgrounds, recognising that diverse teams are best placed to meet the complex challenges of homelessness.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job description

We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
 

Who we are
 

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.
 

Who you are
 

You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.
 

Key Responsibilities of this role
 

Your primary responsibilities will include:
 

· To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
 

· To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
 

· To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
 

· To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
 

Critical Values in the delivery of this role
 

· A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
 

· Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
 

· A professional, can-do attitude that finds solutions in the darkest corners.
 

· A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
 

Benefits in working for us
 

The charity ensures the following benefits for all its operational staff:
 

· A baseline commitment to pay London living wage for all its front-line staff.
 

· A commitment to training and professional development to at least Care Certificate.
 

· Inclusion in and contribution to the charity's pension scheme.

· Access to a range of discount schemes.
 

· Access to the charity's employee assistance programme.

Application Instructions.
 

Please attach a covering letter and CV that indicates how you meet the key criteria in the person specification.

At Ambitious about Autism, we're currently looking for a Property Compliance Officer to join our team at St John's College on a 12 month FTC.

You'll lead on the day-to-day responsibilities for property, health and safety and vehicle fleet regulatory and statutory compliance at St John's College and its residential settings. You'll conduct routine property inspections and work to identify any corrective actions needed. You'll carry out health and safety checks to ensure legal and regulatory body compliance is maintained across all property and ensure accurate records are kept.

You'll produce termly health and safety statistics and half termly Quality Assurance thematic reporting and statistics to ensure overall compliance. You'll carry out post-incident investigations with the Health and Safety Manager as appropriate and produce reports with action recommendations.

We are looking for someone who has:

• Knowledge of building, mechanical, electrical compliance in accordance with relevant health and safety legislation and/or regulations
• Practical experience of effective risk assessment and management and able to provide professional advice and support
• Proven ability in undertaking investigations using tact and diplomacy in sensitive or contentious situations
• Experience of interpreting and analysing data/technical information, and producing written reports for internal stakeholders and committees

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Job title: Head of Responsible Business

Salary: £63,389 per annum

Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (UK Hybrid Working)

Contract/Hours: 35 hours per week, Full Time

We are recruiting a Head of Responsible Business at the Fairtrade Foundation. This leadership role will oversee the Responsible Business team, made up of a diverse range of individuals holding knowledge across supply chains and commodities to provide an end-to-end service relationship for our major commercial partners. You will oversee the team to deliver ambitious income targets for the Foundation and impact for farmers and workers globally.  

This role comes at a crucial time to the team as they deepen our partnerships, develop new solutions and innovate our portfolio. The Responsible Business team strategy would be led overall by the Associate Director, with input and shaping form the Head of RB role. The Head of RB will oversee the team delivering this strategy, and provide crucial support across retail, brand and OOH leads and partnership managers to ensure the team is meeting targets and KPIs. The role will also play a crucial role internally (within the Foundation and global system), representing the team on internal forums, delivering key outputs required and driving forward the relevant agendas in the appropriate spaces. This will include team planning, activity and budget reporting, risk management, team meetings / trainings, as well as deputised activities for the Associate Director of RB. They will work closely with the Lead in the team to ensure partnership activities are on track and delivering impact for farmers and workers.

This individual will need to provide the team with relevant technical knowledge. The Head of RB will have a track record of demonstrating commercial and relationship management to build a multi-faceted partnership with different functions of the organisation (both internal and global) from which the team can pull. You will have stewarded and grown deep, holistic partnerships with impact goals across certified sourcing, thematic interventions, insights and data, advocacy and stakeholder engagement. You will therefore be able to provide crucial input to the team and offer support, strategy and senior leadership across retail, brand and OOH partnerships, as well as holding an existing network across the system of relevant relationships from which the team can benefit.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community. We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Digital Communications Officer

Location: Shaw House, Oxford (Minimum of three days per week)
Department: Comms
Job Type: Full time
Contract Type: Permanent
Salary: £35,000 to £38,000 (depending on experience)
 
RABI is the farmers charity.
 
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
 
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
 
RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

This new role offers the opportunity to be part of an exciting new journey at RABI as we grow our Marketing and Communications team ahead of launching our ambitious 2025-2030 strategy. As Digital Communications Officer, you will take a lead role in planning, creating and delivering content across social media, email marketing, and digital campaigns. You will have the creative freedom to develop innovative approaches that drive meaningful interaction and measurable impact.

The role reports to the Senior Digital Communications Manager and requires close collaboration to support RABI’s digital objectives and content strategy. You will also work with the wider Marketing and Communications team and colleagues across the organisation to support broader objectives, reach multiple audiences and connect people with the charity’s work.

KEY RESPONSIBILITIES

Social Media and Content Creation

• Plan, create and deliver engaging content across RABI’s social media channels in line with the communications strategy.
• Create a diverse range of multimedia content (short-form video, graphics, photography, written content) tailored thoughtfully for each platform (e.g., Instagram, Facebook, LinkedIn).
• Be hands-on with video creation when needed (e.g., filming short clips, editing using mobile tools or basic editing software).
• Grow RABI’s image and video library by proactively collaborating with colleagues, volunteers, social media followers and external contacts to source or create engaging, high-quality content.
• Carry out content A/B testing, trial new formats and recommend improvements to drive engagement.
• Set up and optimise paid social media campaigns (traffic objectives) to promote services and volunteer recruitment.
• Monitor, listen and engage with online communities, spotting trends, opportunities and collaboration prospects.
• Provide content advice and social media guidance to colleagues managing regional pages, and champion best practice across the organisation.
• Produce clear briefs for interviews, photoshoots and video production to ensure high-quality content is created for campaigns and storytelling needs.

Outreach and Community Engagement

• Build strong working relationships with internal colleagues, especially those with farming backgrounds, to identify and develop authentic content opportunities.
• Conduct proactive outreach to individuals, influencers, bloggers, podcasters and journalists within the farming community to share stories and promote RABI’s work.
• Keep a close eye on emerging topics, new platforms, and collaboration opportunities to ensure RABI’s digital presence stays fresh, relevant, and engaging.

Email Marketing and Digital Campaigns

• Plan, write, and deliver email campaigns to support teams across the charity, including fundraising and volunteering.
• Create and schedule multi-stage email journeys to nurture audiences and support campaign goals.
• Build and manage digital assets to support new services or campaigns, planning activity across owned and paid digital channels.
• Shape campaigns from scratch from developing campaign branding and messaging to designing supporting assets.
• Focus on landing page design and optimisation to support strong user journeys and improve engagement with key services and campaigns.
• Support the delivery of key grant campaigns such as the Return to School and Winter Fuel grants.

Data Analysis and Optimisation
 
Use analytics tools to measure the performance of social media, email marketing, paid advertising, influencer activity and outreach.
Produce regular performance reports with actionable insights to improve future activity.
Assess campaign performance using tools such as Google Analytics, Meta Business Suite, and social platform insights to inform optimisation strategies.

PERSON SPECIFICATION

Essential

• 3 years of experience working a similar role in a marketing and communications team.
• Skilled in using WordPress to update and maintain websites.
• Proficiency in using design and video editing tools (e.g. Canva, CapCut).
• Good understanding of website accessibility standards.
• Excellent attention to detail and ability to manage multiple projects and deadlines.
• Confident in creating campaign assets independently, as well as responding to briefs.

Desirable

Previous experience using email automation tools and journey builders (e.g., Mailchimp, Dotdigital).
Experience of working in the charity sector.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 152

Events & Engagement Manager

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.

You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.

KEY RESPONSIBILITIES

Strategic Leadership of Events and Ambassador Programme

• Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
• Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
• Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
• Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.

Agricultural Shows and Sector Representation

• Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
• Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
• Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
• Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.

Event Management and Delivery

• Project manage a range of events including:
• National and regional agriculture shows and conferences
• Volunteer and ambassador engagement events
• Rural community outreach and partnership events
• Ensure all events are delivered to a high standard, on time and within budget.
• Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
• Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.

Team Leadership and Development

• Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
• Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
• Delegate effectively and ensure clarity of roles and responsibilities across the team.

Cross-Team Collaboration

• Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
• Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
• Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.

Monitoring, Reporting and Evaluation

• Monitor event budgets, track expenditure and provide clear financial reports.
• Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
• Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.

PERSON SPECIFICATION

Essential

• A minimum 5 years’ experience working in a successful Events team at a managerial level.
• Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
• Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
• Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
• Excellent organisational and project management skills with a high attention to detail.
• Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
• Comfortable working flexibly, including occasional evenings, weekends and national travel.
• Understanding of health and safety and safeguarding considerations in event delivery
• Full UK driving licence.

Desirable

• Previous experience in rural or farming events
• Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
• Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
• Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 151

Events and Marketing Coordinator

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £28,000 to £30,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

The Events & Marketing Coordinator will play an essential role in delivering high-impact engagement activities and supporting the wider work of RABI’s Marketing and Communications team. Reporting to the Events & Engagement Manager, you’ll help coordinate the charity’s presence at a wide range of events -including agricultural shows, external affairs engagements, conferences and community activities, ensuring a consistently professional and compelling presence across England and Wales. You will play a key part in engaging with supporters, volunteers, ambassadors and the public, representing RABI with warmth and professionalism.

The role will also help collate and provide valuable marketing and content support, including supporting the capturing of photography and video for use on digital channels, assisting with the development of volunteer and ambassador case studies, and supporting CRM data collection and engagement surveys. This is an exciting, hands-on, outward-facing role suited to an organised, creative and personable team player.

KEY RESPONSIBILITIES

Event Coordination and Delivery

• Assist with the organisation and delivery of national and regional events including agricultural shows, external affairs events, volunteer engagement activities and community outreach initiatives.
• Support event logistics such as venue booking, catering, AV, signage, promotional materials, staffing, travel, and health and safety compliance.
• Coordinate post-event evaluation, collecting feedback, attendance data, and impact measures to inform future planning.
• Maintain and update a comprehensive events calendar.

Marketing and Promotional Support

• Work with the MarComms team to coordinate event and show related content for social media, digital platforms and printed collateral.
• Ensure all events, shows and conferences are added to RABI’s website and online calendar.
• Assist with design and distribution of promotional materials, using templates in Canva and maintaining brand consistency.
• Help to prepare pre-event and post-event communications including invitations, newsletters and thank-you communications.
• Manage and maintain an up-to-date inventory of promotional stock and branded materials.
• Support the wider MarComms team on cross-department projects and campaigns.

Stakeholder, Volunteer and Ambassador Engagement

• Liaise with internal colleagues and external partners to ensure smooth event operations and representation.
• Coordinate volunteer and ambassador attendance at events and help ensure a positive experience.
• Provide on-site support at key events, acting as a friendly and informed ambassador for RABI.

Administrative and Reporting Duties

• Support the Events Manager with budget tracking and processing of invoices and expenses.
• Ensure accurate record keeping in the CRM system (Microsoft Dynamics).
• Support internal coordination meetings and help document action points and timelines.

PERSON SPECIFICATION

Essential

• Bachelor’s degree in Event Management, Marketing, Public Relations, or a related field.
• Proven experience in event delivery, marketing or a related role.
• Exceptional writing and verbal communication skills with attention to detail and accuracy.
• Experience in managing social media platforms and scheduling tools.
• Ability to work independently, manage multiple tasks and meet deadlines.
• Strong interpersonal and communication skills with the ability to interact with people at all levels and be confident and professional in a public-facing role.
• A self-starter and team player, able to accept direction, yet work independently.
• Excellent organisational skills with the ability to prioritise and multitask under pressure.
• Eye for detail and a commitment to delivering high-quality, mission-led events.
• Comfortable using Microsoft Office suite and online platforms such as Teams, Canva or similar.
• Willingness to travel across England and Wales and to occasionally work evenings and weekends.

Desirable

• Experience working in rural or agricultural settings, or an understanding of the farming sector.
• Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
• Familiarity with CRM systems (ideally Microsoft Dynamics).
• Basic design or social media experience using tools such as Canva or Adobe Creative Cloud.
• Full UK driving licence.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 150