937 Jobs in Hayes

This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.

We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.

This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.

MAIN DUTIES AND RESPONSIBILITIES

Supporter engagement, stewardship and recruitment

• Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
• Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
• Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
• Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.

Event coordination and delivery

• Work alongside the Development Manager (Patrons) to:

1. coordinate the regular programme of online talks for all supporter schemes
2. plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.

• Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
• Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
• Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
• Represent the Landmark Trust, with other members of the Development team, at events.

Data management and administration

• Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
• Assist with reporting on fundraising performance and campaigns.

Communications

• Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
• Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
• Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.

General

• To work closely and harmoniously with colleagues in all respects
• To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
• To appreciate, and work within, the organisation’s culture, values and behaviours.
• To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
• Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
• All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
• To undertake any other duties as may be reasonably required in the post.

About the role

You’ll support the Head of Risk and Assurance in ensuring compliance with the Risk Management Policy and Framework across the charity. You’ll manage day to day risk, internal audit and insurance operations and foster a strong culture of transparency and service improvement.

You’ll ensure that the Internal Audit programme aligns with the risks being faced by the charity. You’ll enable colleagues across the charity to feel equipped to effectively manage their risks.

What you'll do

• Design and facilitate risk workshops and training at Directorate level, with support from the Head of Risk

• Manage the regular review of risk registers, and support the Head of Risk & Assurance in developing and maintaining the risk management framework

• Manage the production of risk, internal audit and insurance reports as required.

• Use knowledge of risks being faced by the Charity to develop a structured, yet responsive, risk-based annual internal audit plan.

• Manage the annual Insurance renewal process, working closely with the Charity insurance broker.

What you'll bring

• Proven experience designing and delivering risk training and workshops

• Strong working knowledge of governance in the Charity Sector

• Experience producing governance reports for senior meetings, and supporting the risk, internal audit and insurance functions

• Exemplary organisation skills, and the ability to cope with competing demands

• Experience in Policy writing

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.

Applications close on 27 September.

Interviews for this role will be held on W/C 5 October at our London '50 Broadway' Office.

Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Commercial & Events Officer to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.

The Commercial & Events Officer plays a key role in raising income for the Charity by supporting the Commercial & Events Manager in planning, organising and delivering corporate stewardship, community engagement and fundraising events (including virtual). This work will support the delivery of mutually beneficial KPIs with aligned partners, which will deliver incremental net income, awareness, supporter leads and value for the Society. The role will initially focus 75% of time on community and events and 25% on corporate stewardship, though this split may adapt to meet operational demand. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.)

Please download the attached recruitment pack to view the full job description and more information.

Some information about us

Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave
•    A generous Employee Referral Scheme (refer a friend and earn up to £250) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Flourish Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Death in Service (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

About the role

This is a training and development role within the Children and Young People's Psychological Trainings programme (CYP-PT), for a practitioner training to deliver specialist, evidence-based psychological interventions to autistic children and young people and children and young people with a learning disability. The post holder will be based within Croydon Drop In's (CDI) ‘A for Autism’ service, delivering early intervention in community based settings and schools, while undertaking the CYP-PT Therapy Postgraduate Diploma (PG Dip) – Autism Spectrum Conditions and Learning Disabilities (ASC/LD) pathway – at University College London (UCL), delivered in partnership with the Anna Freud Centre. The post holder will develop and deliver adapted, evidence-based assessment and interventions for autistic children and young people and children and young people with a learning disability who are experiencing mild to moderate mental health difficulties, working in partnership with children, young people, their families, schools and educational settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to deliver high-quality, adapted clinical practice and to operate within an inclusive, values-driven service. The post holder will attend all UCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum, and apply their developing specialist clinical skills in the service for the remaining days of the week, including carrying a clinical caseload.

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Job purpose: We are looking for a Deputy Service Delivery Lead to support the leadership and operational delivery of the National Road Victim Service, helping to ensure strong people management, consistent service delivery, quality standards, safeguarding, governance and contract performance across teams and processes.

Working closely with the National Service Delivery Lead and wider leadership team, the postholder will support operational smoothness, resilience planning, quality assurance, safeguarding and clinical governance practice.

The role will support service resilience and operational, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The role will lead day-to-day management of Regional Managers, including check-ins, performance review, workforce support and capacity oversight, while enabling Regional Managers to line manage caseworkers effectively.

Line management responsibility for Regional Managers will be shared with the National Service Delivery Lead.

The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.

The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.

The Deputy Service Delivery Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

Birthday day off (taken any time)

Enhanced sick pay and compassionate leave

Death in service benefit

Pension

Employee Assistance Programme

Flexible working

A rewarding role with purpose

Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable operational leader with the confidence to support service delivery, people management, quality assurance, safeguarding, governance and contract performance across NRVS.

You will combine strong judgement, organisation and constructive challenge with the ability to support Regional Managers, strengthen consistent practice and turn quality assurance, service date and learning activity into practical improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers and caseworkers through effective line management, training, peer support and service improvement activity.

Specifically seeking candidates with:

· Strong leadership, operational judgement and people management skills, with the ability to support Regional Managers to lead their teams confidently and consistently.

· Clear communication, influencing and relationship-building skills with practitioners, managers, senior leaders, commissioners and external stakeholders.

· Ability to support safe, proportionate decision-making and escalate safeguarding, governance, risk or quality issues appropriately.

· Knowledge and understanding of trauma-informed working and trauma-informed organisations, with the ability to support managers and teams across Brake to apply these principles consistently.

· Strong facilitation, training, coaching and peer support skills, with the ability to contribute to professional development for managers and caseworkers.

· Ability to analyse service data, quality assurance findings, risks, KPIs and client journey information, and translate insight into practical improvement.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and support contract and service assurance.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Role: Financial Reporting & Planning Lead

Salary: circa£60,000 + Benefits:

• 28 days' annual leave, increasing with service
• Private medical insurance
• Employer Pension contributions ranging from 8.5% - 15% 

Location: Central London (Hybrid) 3 days per week in the office.

Goodman Masson are delighted to be partnered with The Corporation of The Church House. The Corporation of the Church House is a registered charity founded in 1888 by Royal Charter to own, maintain, and manage The Corporation of The Church House building near Westminster Abbey in London.

It serves as the permanent home for the National Church Institutions of the Church of England, including the General Synod, alongside housing commercial organisations and a prominent conference venue.  

Key Responsibilities

• Trading Company Reporting & Forecasting: Take full ownership of monthly management accounts, variance analysis, profitability tracking, and margin performance for the trading entity.
• Revenue Accounting: Manage complex accounting for key commercial contracts, including underlying calculations for revenue recognition.
• Planning & Budgeting: Co-ordinate the annual budget and periodic forecasting cycles across the organisation, developing robust financial models and user-friendly templates for budget holders.
• Business Partnering & Insight: Translate complex financial data into actionable commercial insights, partnering closely with operational teams and senior stakeholders to support decision-making.
• Systems & Data Improvement: Collaborate with the Financial Operations team to refine reporting systems, automate data structures, and build interactive dashboards.
• Audit & Compliance: Prepare audit-ready year-end schedules and act as a key contact for external auditors.

What We Are Looking For

• Qualification: Fully qualified accountant (ACCA, CIMA, ACA) or equivalent professional experience.
• Technical Expertise: Strong background in management accounting, variance analysis, financial modelling, and advanced Excel skills. Strong Power BI skills would be advantageous.
• Stakeholder Management: Excellent communication skills with a proven ability to challenge, guide, and advise non-finance operational teams.
• Sector Experience: Prior exposure to the charity, not-for-profit, or broader third sector is highly desirable.
• Mindset: Proactive, inquisitive, and comfortable managing complex datasets alongside broad strategic planning.

Applications close on Thursday 1st October. 

About the role

This is a training and development role within the Children and Young People's Psychological Trainings programme (CYP-PT), for a practitioner training to deliver evidence-based Cognitive Behavioural Therapy (CBT) to children and young people. The post holder will be based within Croydon Drop In's (CDI) Community Counselling Service, delivering early intervention in community-based settings, while undertaking the CYP-PT Therapy Postgraduate Diploma (PG Dip) – Cognitive Behavioural Therapy (CBT) pathway – at King's College London (KCL). The post holder will develop and deliver evidence-based CBT assessment and interventions for children and young people experiencing common mental health difficulties such as anxiety, low mood and depression, working in partnership with children, young people, their families, schools and community settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to deliver high-quality, evidence-based clinical practice and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum, and apply their developing CBT clinical skills in the service for the remaining days of the week, including carrying a clinical caseload.

About the role

This is a training and development role within the Children and Young People's Psychological Trainings programme (CYP-PT), for a practitioner training to deliver evidence-based, low-intensity interventions and guided self-help to children and young people. The post holder will be based within Croydon Drop In's (CDI) Community Counselling Service, delivering early intervention in community-based settings, while undertaking the Child Wellbeing Practice Postgraduate Diploma (PG Dip) at King's College London (KCL). The post holder will develop and deliver evidence-based, low-intensity interventions and guided self-help for children and young people experiencing mild to moderate mental health difficulties such as anxiety and low mood, working in partnership with children, young people, their families, schools and community settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to deliver high-quality, evidence-based clinical practice and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum, and apply their developing low-intensity clinical skills in the service for the remaining days of the week, including carrying a clinical caseload.

The Urology Foundation is looking for a Trusts and Foundation Manager, to develop and grow income from charitable trusts, foundations, grant giving bodies and public funders. This will include identifying opportunities, developing persuasive cases for support, cultivating meaningful relationships and securing significant grants including multi-year grants for both core work and project-based activities. TUF has a well-established and growing Trusts and Foundations portfolio. It is an important fundraising stream, raising between £600,000 to £1,000,000 annually supporting the delivery of The Urology Foundation’s strategy.

As Trusts and Foundations Manager, you will build and manage a grant giving programme, securing significant gifts from trusts, foundations and other grant-making bodies to support The Urology Foundation’s strategic objectives and £5 million Research Appeal. You will manage existing funder relationships and develop new opportunities while delivering excellent stewardship. A central aspect of this role will involve gathering knowledge and data from a range of sources to identify compelling funding packages in order to create strong cases for support and funding applications. Therefore, an entrepreneurial, pro-active attitude, strong interpersonal skills and a collaborative approach are essential.

The role will suit an experienced fundraiser with a proven track record in growing grant income, successfully managing and delivering grant fundraising programmes and securing five and six figure gifts. A self-starter with an interest in research and / or urology, the ideal candidate will use initiative and work collaboratively with colleagues across the organisation and stakeholders to secure income and support the delivery of TUF’s work.

About the role

This is a training role within the Children and Young People's Psychological Trainings programme (CYP-PT). The post holder will be based within Croydon Drop In's (CDI) Mental Health Support Teams (MHST) service, delivering early intervention in schools and educational settings, while undertaking the Postgraduate Diploma in Education Mental Health Practice at King's College London (KCL). Under supervision, the post holder will deliver high-quality, brief, outcome-focused, evidence-based interventions and guided self-help to children and young people experiencing mild to moderate mental health difficulties within educational settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to practise effectively as an Education Mental Health Practitioner and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum and apply their developing clinical skills in the service for the remaining days of the week, carrying a clinical caseload.

About the role

This is a training role within the Children and Young People's Psychological Trainings programme (CYP-PT). The post holder will work within CDI's Community Counselling Service, which is focussed on outreach to the community, while undertaking the Postgraduate Diploma in CYP-PT Therapies (Systemic Family Practice) at King's College London (KCL). Under supervision, the post holder will deliver high-quality, brief, outcome-focused, evidence-based systemic family interventions to children, young people and their families experiencing mild to moderate mental health difficulties within the community. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to practise systemic family interventions effectively and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum and apply their developing systemic practice skills in the service for the remaining days of the week, including carrying a clinical caseload.

Accreditation Manager        

Salary: £58,000p.a.

Contract: Permanent

Hours: 37.5 hours per week 

Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.

As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.

We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.

Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know. 

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity. 

Interviews will be held via MS Teams on 14 or 15 October 2026. 

If you require an in-person interview, please let us know. 

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hounslow.

Sounds great, what will I be doing?

We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.

When will I be working?

39 hours per week, including weekends and bank holidays. The service is open 365 days a year from 2pm - 10pm

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.