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Top job
Arthritis UK, Barbican (Hybrid)
£30635 - £33698 per annum + benefits
We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills.
Posted 1 day ago

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DS Achieve, Hertfordshire (Hybrid)
c. £45,500 FTE per year
Posted 1 day ago Apply Now
Family Action, Hoxton (Hybrid)
£28,321 per annum, incusive of the Inner London Weighting
A fantastic opportunity to launch your career in the charity sector
Posted 1 day ago
Women for Refugee Women, London (Hybrid)
£44,289 - £49,339 per year FTE
Seeking a Finance Manager to oversee day-to-day financial processes and income management within a collaborative job-share.
Posted 1 day ago Apply Now
Holocaust Educational Trust, London (Hybrid)
Up to £32,000 per year plus benefits
An exciting opportunity to support the Trust's parliamentary, policy and civil society engagement work, as part of our Public Affairs team.
Posted 1 day ago
Not For Profit People, London (Hybrid)
£65,000 - £70,000 Per Annum
Posted 1 day ago
Volunteering Matters, Remote
£42,000 - £48,000 per year (FTE £70,000 - £80,000 per annum)
Posted 1 day ago Apply Now
Page 4 of 70
Barbican, Greater London (Hybrid)
Sheffield, South Yorkshire
£30635 - £33698 per annum + benefits
Full-time
Contract (Fixed term until 31 December 2026)
Job description

Location (UK): Office Hybrid* - London / Sheffield
Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered)
Benefits: Read more about this on our profile page
Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact.

About the role

Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them.

About you

If your knowledge, skills and experience include the following then we'd love to hear from you:

  • Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience.
  • Experience of project management, developing and executing plans and projects within budget and on time.
  • Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs.
  • Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence.
  • A proactive and solution-focussed approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Organisation
Arthritis UK View profile Organisation type Registered Charity Company size 101 - 500
Arthritis UK logo Play
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Posted on: 21 May 2026
Closing date: 14 June 2026 at 23:30
Job ref: 1234
Tags: Fundraising, Individual Giving