Jobs in Purfleet
We’re looking for a Legal Adviser who sees law as part of a wider movement for justice to join our social justice legal team in London. You’ll work alongside people harmed by drug criminalisation, poverty, and inequality — delivering outreach advice and casework in benefits, housing, and debt, while contributing to policy and advocacy that strengthens communities and challenges harm at its roots. If you believe legal work should build power, shift systems, and stand in solidarity with those most affected — this could be the role for you.
Since Release’s inception in 1967, the organisation has continuously and actively advocated for open access to justice for all individuals with a specific emphasis on substance misuse and dependency. By addressing the legal needs of people who use drugs and those in recovery the consequences can have a profound and positive affect not only for the individual but also for those who live, support and work with them. Reducing health and income inequalities’ significantly improves a person’s life chances and integration back into their community. Whilst legal services are available to the public via other sources, our client group will often be unable to access such services because of fear of stigma or discrimination.
We also operate a national drugs and legal helpline, and produce a number of free informative publications for the public, and specialist guidance material aimed at professionals in the substance misuse and dependency field.
Details:
Salary: £28,000 – £31,000 + 5% pension
Contract: Permanent, 35 hours/week
Holidays: 29 days + public holidays
Location: Hybrid – Spitalfields, London / Remote
Closing Date: 5:00 pm, Thursday 05 February 2026
Interviews: Commencing Wednesday 11, Thursday 12 or Friday 13 February 2026.
Start Date: Ideally March/April 2026
This is a full-time position (35 hours per week) working a minimum of 3 days a week from our office in Spitalfields, London with the remaining 2 days working from home, if desired. The working hours are 10am – 6pm Monday to Friday with a one-hour lunch break.
The post holder will join our social justice legal team and will be required to deliver a minimum of 2 services through our in-person and ‘virtual’ legal services to clients attending alcohol/drug treatment centres, homeless day centres, and sexual health clinics. The legal advice, assistance and representation we provide has a particular focus on debt, housing including homelessness, and welfare benefits. The post holder will also be required (after a period of induction and/or training) to provide advice on Release’s national legal helpline pertaining to the criminal law and the criminal justice system related to drugs offences, and broader legal advice through our new Harm Reduction Hub drop-in service. In addition to the delivery of legal services, the postholder will also be required to assist with the policy work undertaken by the organisation.
We have been successful in tendering for legal aid contracts for Community Care and Public Law, and there may be opportunities for the post holder to work within these in the future.
As a member of our dynamic social justice legal team, based in London, your responsibilities will include:
- Delivering a minimum 2 legal outreach services at alcohol/drug treatment centres, homeless day centres and sexual health clinics in the London area, and with training deliver our expanding ‘virtual’ legal outreach services to clients elsewhere in the country.
- Completing casework resulting from our legal outreach services on issues including welfare benefits, housing, and debt;
- Providing advice to the public and professionals about legal issues connected with drug use (training will be provided);
- Updating our specialist publications;
- Contributing to our local and National policy commentary/response on drugs, and all associated legislation;
- Assisting with the development of our website and other IT-related service initiatives and their legal compliance.
Minimum requirements for the post include:
- Completion of LLB, GDL, or SQE1 and minimum six months’ experience in social welfare legal advice and casework in areas such as crime, housing, benefits, or debt.
If you think you can make a difference as a Legal Adviser for Release then please download and read the job description and person specification together with the application guidelines for details.
The client requests no contact from agencies or media sales.
L&W is growing our research team and looking for a Head of Research to lead innovative, impactful research and evaluation projects across our focus areas of employment and skills.
This role will expand our capacity to win and deliver evaluation and qualitative research, while strengthening our methodological capability. We’re open-minded about what that means—but we want people who can go beyond standard process evaluations and basic qualitative approaches. You might have experience mapping and evaluating complex system-level change, applying realist evaluation methods, or developing co-design and participatory research projects. You will have have applied these while working alongside the practitioners and policymakers who need these insights to make decisions.
You will join a team that is enthusiastic about learning and improving, and a peer group of experienced qualitative and quantitative research leaders who you will work alongside.
If you have research consultancy experience and want to join a purpose-driven organisation that delivers real impact locally and nationally, we’d love to hear from you. But you might come from a different professional background and still meet our criteria.
Location: London or Leicester. Hybrid working: 40-60% in an L&W office, with the option of working the remainder at home.
Team:Research and Development
Salary:£45,650-£59,080 per annum (pro rata), dependent on experience and location
Duration:Permanent
Working hours:0.6 to 1 FTE, with flexible working supported (eg, condensed hours, flexible start and finish times
Main Purpose
The Head of Research: Evaluation and Qualitative Methods is a new post for L&W – as we seek to deepen our capability and expand our capacity.
The post-holder will direct research projects across all of our areas of work, providing specific leadership and expertise in programme and system-level evaluations, and projects mobilising innovative or advanced qualitative methods (such as system mapping, co-design methods, ethnographic methods, creative methods and/or theory-based/realist evaluation).
They will work with the Head of Research: Employment and Better Work to develop the wider qualitative and evaluative skills of the wider research team.
They will also play a key role in leading and writing responding to tenders and working with colleagues to develop pro-active research proposals that fill key evidence gaps and respond to the interests of our funders. They will be a good relationship manager – who can understand what commissioners are interested in, and shape projects to deliver meaningful insights that solve the problems practitioners and policymakers face across employment and skills.
Duties and Responsibilities
Leadership and management
- Line manage members of the R&D team
- Co-lead the qualitative methods group at L&W: supporting the wider research team to develop their skills.
Income
- Write and contribute to reactive and proactive funding proposals across L&W’s areas of work, with a specific focus on process and theory-based evaluations, and proposals using advanced/innovative qualitative methods
- Build relationships with current and potential funders
- Identify and build relationships with research partners
Impact
- Ensure that all projects under their direction generate meaningful insights and recommendations that respond to the real-world concerns and challenges faced by practitioners and policymakers
- Communicate insights clearly and effectively to funders and other stakeholders
Delivery
- Act as Project Director for research and evaluation projects: liaising with funders; shaping research proposals and plans; supporting project managers; leading project meetings; ensuring project margins are delivered effectively; carrying out research directly where appropriate
- Work with External Affairs team to develop appropriate comms and influencing plans for projects under your direction
- Use your research skills and experience to support the wider development of the Learning and Work team
Person Specification
Expericence
Experience of delivering and directing high-quality programmes evaluation and policy-relevant research: shaping research plans, working with funders and delivering meaningful insights -Essential
Experience of responding to research and evaluation tenders and writing proposals. -Essential
Experience of managing, supporting and developing researchers and research managers -Essential
Experience of carrying out research and evaluation in the areas of employment and skills -Desirable
Skills
Advanced qualitative evaluation and research skills, eg. One or more of theory-based evaluation, ethnographic methods, creative/art-based methods, co-design methods, system-level evaluation -Essential
Effective and efficient relationship management -Essential
Clear and direct written communication style -Essential
Knowledge
Knowledge of, and commitment to, L&W’s charitable aims and purpose -Essential
Demonstrable knowledge in the areas of employment and skills policy and practice -Desirable
Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work – with damaging consequences for them personally, and our economy as a whole. We’re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work.
You’ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You’ll be supported by committed researchers and managers whom you will coach, lead, and develop—alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes.
You’ll join an organisation with a national reputation for driving policy change—and a friendly, highly capable, delivery-focused team.
Location: London or Leicester. Hybrid working: 40-60% in an L&W office, with the option of working the remainder at home.
Team:Research and Development
Salary:£64,450 -£77,880 per annum (pro rata), dependent on experience and location
Duration:Permanent
Working hours:0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times)
Main Purpose
The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the ‘Better Work’ pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding).
While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay.
They will be a senior leader for the organization – helping to continuously shape our strategy and the plans we are implementing to deliver it.
Duties and Responsibilities
Leadership and management
- Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them
- Line management of senior and mid-level staff
- Act as a senior leader at L&W – including taking on specific organization-level responsibilities where appropriate
Income
- Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression
- Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners
- Build relationships with current and potential funders and research partners
Impact
- Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms
- Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented
- Develop appropriate means of tracking impact towards our better work goals, and monitor against them.
Delivery
- Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships
- Quality Assurance of research proposals and outputs
- Use your research skills and experience to support the wider development of the Learning and Work team
Person Specification
Experience
Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential
Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential
Experience of building senior-level relationships with external stakeholders for impact and influence -Essential
Track record of delivering national and/or local policy change - Essential
Experience of senior organisational leadership as part of a team - Desirable
Experience of responding to tenders- Desirable
Skills
Advanced research skills (qualitative of quantitative) -Essential
Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable
Clear and direct written communication style - Essential
Knowledge
Knowledge of, and commitment to, L&W’s charitable aims and purpose.- Essential
Demonstrable knowledge of employment and/or skills policy in the UK - Essential
Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable
Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
The client requests no contact from agencies or media sales.
Human Resources Manager (maternity cover)
Salary: £45,000-£50,000 / year
Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed
Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)
Contract: Up to one year fixed term contract. Start date March 2026
Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.
About The Young Foundation
The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.
About the role
We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.
This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.
The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.
About you
We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.
This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.
You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.
Process
This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.
First stage interviews will take place w/c 2 February 2026 (online via MS Teams)
Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.
The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.
HR Business Partner
Reports to: People Partnering Manager
This is a full-time, permanent position on Crick terms and conditions of employment.
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
The Crick has an opportunity for an experienced People Partner to join a fast-paced and supportive HR team. The Crick is a biomedical research institute with a vibrant modern home, bringing together more than 2000 staff and students to make discoveries about how life works.
We are now looking for a People Partner to join us and work closely with leaders across both science and ops team. As a People Partner with a strategic mindset, you will have the opportunity to influence, support and drive key initiatives that ensure the Crick continues to be an exceptional place to work. Your insight and guidance will support our leaders, strengthen our culture and enhance the overall employee experience.
We are seeking an experienced People Partner who brings both depth of experience and a collaborative approach, and who demonstrates a clear alignment with our core values of being Bold, Open and Collegial.
If you are motivated by the opportunity to make a meaningful impact within a world-class organisation, we would love to hear from you.
What you will be doing
These include but are not limited to:
- Build strong credible relationships with senior leaders across science and operations
- Act as a performance coach and sounding board to senior managers
- Work with our Centres of Excellence to drive people strategies and support the delivery of projects across the Crick
- Use extensive knowledge of customer groups to support communication and implementation of Crick wide initiatives
- Provide leadership and management to the People Advisors with a focus on continuous development that supports a cross-team way of working
- Provide data analytics and meaningful insights to Directors/leads to support their people and delivery of initiatives
About you
You will have:
- Extensive experience of working as an HR generalist at People Partner level *
- Experience of partnering with Centres of Excellence with a proven track record of delivering initiatives such as talent, succession planning, engagement etc *
- A solid knowledge of good HR practice/employment law and experience of brokering its translation into innovative and effective practical solutions in a large complex organization *
- Highly pragmatic, flexible and adaptable with an ability to tailor approach to meet contrasting needs and demands
- The ability to draw insights from data and apply solutions to drive change for both individual departments and across the Institute
- Good interpersonal skills, including political awareness and emotional intelligence, enabling the post holder to influence and deliver at all levels and to work effectively as part of a team*
Minimum criteria *
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.
We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our vacancies page.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings across England and Wales)
About the role
St Giles is delivering an ambitious Voluntary Fundraising Strategy for 2026–2029, focused on diversifying income and growing voluntary fundraising by 15% across restricted and unrestricted streams. We are looking for an experienced and creative New Partnerships Manager to play a key role in achieving this ambition.
This is an exciting opportunity for a passionate corporate fundraiser with a strong track record of securing new income and managing five and six-figure partnerships. You will lead on developing our corporate partnerships portfolio, identifying and securing new partners while building long-term, strategically aligned relationships.
The role has responsibility for delivering £1m per year in corporate income and offers significant scope to shape and grow our partnerships approach.
Key responsibilities
Corporate partnerships & new business
- Contribute to and deliver a three-year corporate fundraising strategy with the ambition to raise £1 million annually
- Develop and implement a new business and communications strategy aligned to St Giles’ core pillars: Poverty, Justice, and Violence & Exploitation
- Identify and engage local and regional corporate partners across England and Wales
- Build and manage a strong corporate partnerships pipeline, securing new partnerships through proactive relationship-building and high-quality proposals
- Lead negotiations and manage senior-level stakeholder relationships
Partnership management & growth
- Work closely with the Partnerships Manager to onboard new partnerships, establishing clear objectives, targets and ways of working
- Oversee account management of new and existing partnerships where required, supporting retention and income growth
- Expand and develop our corporate engagement offer, including event sponsorship, payroll giving, gifts in kind, volunteering and other non-financial support
- Design and deliver engaging volunteering and challenge event opportunities to maximise corporate engagement
Collaboration, impact & finance
- Represent St Giles at corporate and partnership events, delivering compelling cause engagement opportunities
- Work with Service Managers and the Data and Impact teams to produce high-quality proposals, reporting and impact communications
- Collaborate with Finance to set, manage and review annual corporate income budgets
- Work with Service Managers to develop service delivery models and budgets to support funding applications
Organisational responsibilities
- Maintain confidentiality and data security in line with Data Protection, IT and Security policies
- Promote equality, diversity and inclusion across all aspects of work
- Demonstrate commitment to St Giles’ lived experience approach and values
- Support sustainable working practices and environmental responsibility
About you
Experience & knowledge
- At least two years’ experience in a corporate fundraising environment
- Proven track record of securing and/or managing five-figure partnerships or grants
- Experience using fundraising databases
- Experience developing and delivering fundraising strategies
- Strong understanding of fundraising best practice, GDPR and regulatory requirements
- Knowledge of anti-discriminatory working practices
Skills & abilities
- Excellent relationship-building skills with the ability to engage stakeholders at all levels
- Outstanding written and verbal communication skills
- Ability to produce compelling proposals, reports and external communications
- Self-motivated, proactive and able to work independently to meet deadlines
- Strategic thinker with the creativity to develop innovative partnership opportunities
- Strong organisational and event-management skills
- Advanced IT skills including Word, Excel, Teams, PowerPoint and Canva
Personal qualities
We are looking for someone who is kind, flexible, adaptable and empathetic, and who actively contributes to a collaborative, inclusive and supportive working environment.
You will also:
- Demonstrate commitment to the long-term success of St Giles
- Be adaptable and willing to take on ad hoc tasks when required
- Act with integrity and professionalism
- Show a positive attitude towards lived experience models
- Champion the values and ethos of St Giles Trust
Our values
- Positively – Empowering
- Persistently – Supportive
- Flexibly – Creative
- Proactively – Empathic
- Actively – Inclusive
- Clearly – Communicating
Closing date: Wednesday, 4th February 2026 at 9.00am
Interview date: Wednesday, 11th February 2026
A Basic DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £50,000 to £55,000 GBP per annum, depending on experience
Contract type: Permanent
Working hours: Full-time, 35 hours a week
Candidate level: Manager
Closing date: Monday 23rd February, 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.
Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.
As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.
This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.
Primary responsibilities
Operational leadership & delivery
- Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
- Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
- Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.
Global safety, security & incident management (focal point)
- Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
- Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
- Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
- Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
- Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
- Support the implementation and monitoring of safety and security standards across country offices and partners.
Safeguarding & PSEA (operational oversight)
- Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
- Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
- Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
- Contribute to organisational learning and continuous improvement in safeguarding practice.
Risk management, contingency & assurance frameworks
- Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
- Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
- Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
- Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
- Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.
Programme, MEAL & risk integration
- Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
- Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
- Strengthen alignment between operational risk management and programme assurance and learning processes.
Operational systems, policy tracking & insurance
- Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
- Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
- Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
- Support audits and internal reviews by maintaining clear documentation and evidence.
- Ensure strong information management and data protection practices are embedded.
- Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.
Country office & partner capability building
- Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
- Support capacity building through guidance, tools, training coordination, and structured follow-up.
- Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
- Balance global standards with appropriate local adaptation.
Performance insight, reporting & organisational learning
- Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
- Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
- Support organisational learning through analysis of data, incidents, audits, and reviews.
Project management & continuous improvement
- Lead or coordinate project management for time-bound operational initiatives
- Identify capacity gaps, monitor progress, and escalate risks.
- Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.
Profile
The postholder will:
- Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
- Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
- Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
- Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
- Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
- Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
- Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
- Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.
Essential experience
- Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
- Experience coordinating complex, cross-functional workstreams across multiple teams or locations
- Experience providing oversight, assurance, or quality control
- Experience incident response, escalation, and lessons-learned processes
- Experience building or strengthening systems, frameworks, or organisational infrastructure
Desirable experience
- Experience working within or alongside programme delivery teams.
- Experience in international, multi-country or partnership-based organisations.
- Experience overseeing consultants or specialist providers.
Personal characteristics
- Strong alignment with Lumos’ mission, values, and commitment to duty of care.
- Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
- Able to influence, support, and challenge constructively.
- Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
- Sound judgement in identifying, naming, and escalating risk appropriately.
- Collaborative and credible working with senior leaders, country teams, and partners
- Comfortable operating with independence.
- Resilient and adaptable in evolving or ambiguous organisational contexts.
- Curious and committed to learning and continuous improvement.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 23rd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £60K - £70K GPB
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Manager
Closing date: Monday 9th February 2026, at 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.
We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.
Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.
In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.
Primary responsibilities
People strategy contribution & execution
- Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
- Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
- Ensure people initiatives are prioritised, resourced, and implemented effectively.
- Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.
Full employee lifecycle ownership (global)
- Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
- Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
- Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
- Oversee probation, performance cycles, development, progression, and exit processes.
- Ensure leaver processes, exit interviews, and data capture support organisational learning.
Performance, capability & leadership development
- Lead the implementation and embedding of Lumos’ performance management framework.
- Oversee annual objective-setting, performance reviews, and development planning.
- Build leadership and line manager capability through training, guidance, and coaching.
- Enable managers to take confident ownership of people management, feedback, and performance conversations.
Pay, rewards & progression
- Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
- Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
- Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
- Support the implementation of progression frameworks and guidance.
Employee relations, policy & legal frameworks
- Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
- Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
- Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
- Ensure people practices reflect relevant legal frameworks across all countries of operation.
People risk & governance
- Lead the development and embedding of people-related risk frameworks across existing and new geographies.
- Ensure people risks are identified, mitigated, and monitored.
- Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
- Contribute to organisational governance and assurance through clear documentation and reporting.
Global partnership & country support
- Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
- Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
- Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
- Build HR capability and confidence across country teams.
EDI, culture & engagement
- Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
- Lead staff engagement activity, including surveys, analysis, and action planning.
- Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.
HR systems, data & insight
- Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
- Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
- Use people data to identify trends, risks, and priorities to inform effective decision-making.
- Ensure compliance with data protection and confidentiality requirements.
Leadership of the people function
- Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
- Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
- Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
- Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
- Ensure the People function operates with professionalism, consistency, and strong internal credibility.
Profile
The postholder will:
- Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
- Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
- Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
- Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
- Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
- Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
- Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
- Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
- Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.
Essential experience:
- Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
- Experience owning and overseeing the delivery of the full employee lifecycle.
- Experience leading performance management, pay and reward, and employee relations.
- Experience building and embedding people policies, frameworks, and systems.
Desired experience:
- Experience working in international or multi-country organisations.
- Experience working closely with Country Directors or senior operational leaders.
- Experience overseeing outsourced or consultancy-based HR support.
Essential knowledge/skills
- Senior-level HR/People expertise across the full employee lifecycle.
- Strong working knowledge of UK employment law and HR best practice.
- Ability to translate strategic direction into practical, high-quality people delivery.
- Sound professional judgment and confidence in handling complex people matters.
- Understanding of pay, reward, and progression frameworks.
- Ability to build and embed a values-led organisational culture.
- Strong stakeholder management and influencing skills at a senior level.
- Ability to use people data and insight to inform decision-making.
- High standards of professionalism, confidentiality, and integrity.
Desirable knowledge/skills
- CIPD Level 7 (or equivalent professional learning and experience).
- Experience applying HR practices across multiple international jurisdictions.
Essential personal characteristics
- Strong alignment with Lumos’ mission and values.
- Calm, pragmatic, and thoughtful approach to complex situations.
- Ability to build rapport and trust with a wide range of stakeholders.
- Strong influencing skills, with the confidence to challenge constructively.
- Sound judgment in identifying, managing, and escalating people-related risk appropriately.
Desired personal characteristics
- Collaborative and credible working with senior stakeholders.
- Ability to balance consistency with flexibility and local context.
- Comfortable working in evolving or ambiguous environments.
- Curiosity and openness to learning across cultures and contexts.
Benefits
Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:
- Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
- Hybrid and flexible working with occasional international travel opportunities.
- 30 days’ annual leave plus bank holidays.
- Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
- Competitive employer pension scheme.
- Learning and development opportunities.
- Access to our Employee Assistance Programme for confidential wellbeing support and advice.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 2nd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Description
In financial year 2025-26, PCR’s virtual challenges have raised over £2m so far (against a target of £1.4m) with still one more big challenge to go! We are thrilled at the impact this will have for families affected by prostate cancer, and are therefore excited to be expanding the Events & Community team again with this new role.
The Supporter Engagement Assistant will be at the frontline of our virtual challenges stewardship, supporting a rapidly growing supporter base and delivering exceptional supporter experiences. The role is ideal for someone who enjoys building relationships, is highly organised and is eager to develop within a supportive and ambitious fundraising team.
While your focus will be on virtual challenges, you will also gain exposure to the wider Public Fundraising portfolio, with full training and support provided.
Key Responsibilities
Supporter Care & Engagement
• Be the first point of contact for virtual challenge fundraisers, responding to enquires on email, SMS, social channels and phone within agreed timescales.
• Manage supporter relationships and high-quality fundraiser journeys using PCR’s systems and tools, providing thoughtful stewardship that builds long term loyalty.
• Work with the team to continuously improve supporter experience using feedback and data
• Create and maintain FAQs, supporter resources and fundraising materials.
• Monitor acquisition advertisements and appropriately respond to comments.
Administration and database
• Manage stock, including sharing data with our fulfilment house, sending merchandise and replenishing materials.
• Process supporter and financial data accurately, including coding and tracking income & expenditure.
• Support database administration in line with data protection needs.
Teamwork
• Actively contribute to meetings, sharing new ideas and learnings.
• Work with the team to embed our ‘agile’ ways of working, where we all take collective responsibility for the team’s goals and work together to achieve them.
• Be flexible in busy times, getting involved with other projects and tasks across Public Fundraising team as needed.
• Attendance will be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would have the following:
• A willingness to get stuck in, proactive problem-solving skills and lots of initiative.
• Very good written and verbal communication skills – the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly supporters and patients
• Very good attention to detail (e.g. with data entry tasks) and good IT skills (e.g. web applications and file systems).
• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.
• Work effectively individually and as part of a team.
• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability and empathy.
Desirable:
• Demonstrable or transferable experience of an administrative or support role, within an office environment.
• Experience working with a CRM system and Microsoft 365 applications (Word, Excel, Outlook etc.).
• A good understanding or interest in events & community fundraising activities
• Ability to handle and process financial transactions.
• Knowledge of the Fundraising Code of Practice and data protection principles (including GDPR & confidentiality).
• Experience assisting with event administration or logistics.
• Experience using social media and digital communication tools (e.g. Miro/MURAL, Canva etc).
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online w/c 16th February, and the second interview will be a more informal in-person interview at our offices in London w/c 23rd February.
For an informal chat about the role, please contact Natalie Robertson, the hiring manager. Contact details available in the full job description.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Manager
Full time – 35 hours per week Monday to Friday
Location: London
Hybrid Working available
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.
We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.
The role is conveniently located near Liverpool Street and hybrid working is available.
You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.
Duties will include:
- Overseeing the processing of all income transactions into the database on a timely basis
- Line manage, coach and support one Senior Database Officer
- Processing service user information into the database on a timely basis
- Responsible for all Gift Aid management
- Producing scheduled and ad-hoc data selections for mailings as requested
- Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
- Responding to queries from staff in all areas of the Charity on database use, income coding and service user data
- Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system
About you
You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.
You have experience of line managing and mentoring, supporting your direct report’s continued development and success.
You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.
You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.
Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.
Benefits
We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.
If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.
If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.
Closing date 31 January 2026
We are reviewing applications as they are received so early application is advised.
Join the Science Council and help shape the future of science engagement!
Events Manager
Location: Hybrid (Home and London with occasional travel)
Salary: £34,000 – £36,000 per annum, pro rata
Hours: Part-time, 21 hours per week – 3 days
Contract: Permanent
We are a charity and membership organisation representing over thirty professional bodies and learned societies, collectively reaching more than 320,000 scientists, technicians, and teachers. Our mission is to connect the science professions and champion professional recognition across the UK.
We are looking for a dynamic and strategic Events Manager to lead the development and delivery of our events programme. This is a pivotal role where you’ll design and execute high-quality, inclusive events—both online and in person—that engage our members, registrants, and stakeholders.
What you’ll do
- Plan and manage events from concept to completion, ensuring clear objectives and impactful outcomes.
- Deliver a variety of events, including workshops, webinars, conferences, and networking forums.
- Source venues, manage suppliers, and oversee budgets to ensure cost-effective delivery.
- Innovate with new ideas to enhance engagement and generate income through sponsorship and ticketing.
- Collaborate with marketing colleagues to promote events and ensure strong attendance.
- Evaluate event success using data-driven insights to continuously improve.
- Champion diversity and inclusion in all aspects of event planning.
What we’re looking for
Essential:
- Experience in event planning and management (face-to-face and online).
- Proven ability to lead all aspects of event delivery, from logistics to stakeholder engagement.
- Strong budgeting, problem-solving, and crisis management skills.
- Excellent communication and interpersonal skills to build relationships at all levels.
- Technical know-how with AV systems and event management tools.
- A creative, strategic thinker who thrives in a collaborative environment.
Desirable:
- Experience in the science or charity sector, fundraising, volunteer coordination, and video editing.
This role will be based between our London office, home working and travel to deliver events across the UK.
Why join us?
- Be part of a small, friendly, and dedicated team passionate about advancing science.
- Enjoy a flexible, hybrid working model.
- Make a real impact by creating events that inspire and connect the science community.
- Benefit from professional development and an inclusive workplace culture.
Ready to make a difference?
We would love for you to help us deliver exceptional events that shape the future of science and await your application on our portal.
Closing date: 10th February at 9:00am.
Interviews to be held 19th February onsite at Science Council, Fora Space, 71 Central St, London, EC1V 8AB.
Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.
No agencies please.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Scope of Role
The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions.
Key Responsibilities
1. Accurate, Effective, and Individually Tailored Advice
Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.
2. Detailed Case Records
Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.
3. Training and Development
Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. .
4. Teamwork
Be an active member of the team, identifying opportunities for your development and contributing to collective goals.
5. Travel
Travel across London as required, with occasional travel across the UK.
6. Other
Undertake additional tasks as delegated by Management.
Person Specification
1. Experience and Skills
- Willingness to work towards obtaining an accredited qualification in debt advice.
- Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
- Ability to give and receive feedback objectively and sensitively.
- Ability to work as part of a team and be open to receiving feedback and learning from others.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.
2. Personal Attributes
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
- Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.
Desirable Criteria
- Previous experience of giving advice (not necessarily debt advice).
- Ability to speak more than one language.
Please download the full Job Description for more details.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Location: Home-based with regular travel to the Guildford office
Department: Operations
Salary: £28,467 to £31,640
Hours: 37.5
Contract Type: Permanent
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
Cycling UK’s customer relationship management tool (CRM) is a key enabler in maximizing income, attracting and retaining key audiences and the delivery of successful programmes, ranging from commercial to behaviour change. The CRM Services team’s main goal is to be a successful business partner to the other Cycling UK functions.
As the CRM Services Developer you will support with maintaining and improving the day to day processes of Cycling UK's Microsoft Dynamics. Acting within a business partner capacity you will support other Cycling UK staff to provide day to day support and training, evolve and develop new solutions where Microsoft Dynamics plays a role
If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you!
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
This role is home based with expected travel to London and Guildford.
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
REF-226 196
I’m thrilled to be supporting Nuffield Foundation to hire their newDigital Manager, based in London in a full-time, permanent role.
As the Digital expert at Nuffield Foundation, reporting to the Head of Communications, your role will be varied and wide-reaching. As Digital Manager you will lead the management and development of the website and digital channels, and oversee the production of high-quality digital content that supports the Foundation’s strategic objectives. The role also provides expert guidance on digital strategy and best practice across the organisation.
This is a fantastic opportunity to take ownership of digital, and join a collaborative working environment. You will deliver the digital strategy, disseminate a complex research portfolio, enable accessibility and optimise user journey and digital performance. As the charity begins its shift towards a more externally facing strategy, the Digital Manager will be central to its success.
Personal qualities:
- Relationship management- Confident managing digital agencies, and stakeholders across the organisation
- Excellent written communication skills, with the ability to shape content for diverse audiences and platforms.
Work experience:
- Experience in website management
- Experience producing multimedia digital content for a range of platforms and audiences.
- Ability to translate complex or technical information into clear, compelling content
- Deep experience of using content management systems (CMS), preferably WordPress.
- Experience applying UX research and behavioural insight to optimise user journeys and digital performance.
- Experience of devising content strategies, content production, social media management tools (e.g. Hootsuite), and platforms, including LinkedIn and Bluesky.
The Nuffield Foundation is an independent charitable trust with a purpose to advance social well-being through research. The Strategy and Engagement team is responsible for ensuring this research has impact and influence. Apply now to be part of this team!
- Salary £50,000.
- Full-time, permanent contract. 35 hours p/w. Flexible core hours 10am-4pm.
- Hybrid- 3 days in London office (Farringdon), 2 days from home.
- Fantastic benefits package! A snapshot includes: Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 28 days holiday per annum and all public holidays. A salary exchange pension scheme that offers employer contributions of up to 11%.
Firm deadline is midnight Sunday 1st February. Please apply today to start the conversation.
Interviews will take place 12th and 13th February, in person.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Supporter Data Analyst
Reference: JAN20260803
Location: Flexible in UK
Contract: 12 month, Fixed-Term
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Working within the Business Planning and Strategy function you will be supporting the RSPB to assess customer and business needs, identify trends and generate ideas and solutions to deliver a broad, organisation wide impact.
As a skilled Data Analyst, you will be competent in analysing a range of data sets to identify the key insights that feed our long-term fundraising and communications planning, as well as identifying reactive opportunities. Your expertise in this area will assist the RSPB in making well-informed data driven decisions at a strategic and operational level.
You will be a skilled communicator with the ability to communicate complex insight in an engaging and impactful way to our key stakeholders. You will be adept at developing relationships both internally and externally to share data, insights and best practice and you will keep abreast of innovation in the data industry to advise on the latest technology to improve the way we visualise and communicate insights. Overall, this role will be both varied and challenging and suit those with an inquisitive nature and a drive to provide quality insights that make a difference.
What's the role about?
- Support stakeholders across the organisation with analysis and reporting to aid evidence-based decision making.
- Engage with stakeholders to understand objectives and translate them into clear analytical deliverables.
- Perform a range of analytical tasks to assess activity performance, interpret test results, and generate audience insights.
- Present findings in clear, engaging ways using reports, presentations, and other appropriate channels.
- Design and maintain interactive dashboards using Microsoft Power BI and other visualisation tools to enhance data accessibility.
- Promote the role and impact of the Business Planning and Strategy team across the organisation.
- Support the Business Planning and Strategy team by contributing to shared goals and ensuring quality through peer review processes.
- Stay informed about emerging trends and innovations within the charity sector and data analytics industry.
Essential skills, knowledge and experience:
- Strong analytical skills, with experience in conducting detailed quantitative and qualitative analysis, interpreting results, and identifying opportunities to drive efficiencies and value.
- Proficient in data analysis tools and systems, including advanced Microsoft Excel and Power BI (essential).
- Ability to present methodologies, data insights, and findings clearly and confidently to peers and stakeholders.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Ensure compliance with legal, regulatory, and organisational policies, as well as best practice standards within the data analysis domain.
- Experience in aligning standards, guidance, and strategic priorities with business needs and industry trends, contributing to future planning and roadmap development.
- Ability to influence and contribute to policy, procedure, and standards development within your area of expertise, and occasionally represent the department in decision-making forums and focus groups.
Desirable skills, knowledge and experience:
- Experience with Apteco FastStats Discoverer and digital analytics tools is desirable.
Additional Information:
This is a 12 month Fixed-Term role for 37.5 hours per week.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Sunday 1st February 2026
We are looking to conduct interviews for this position from 23rd February 2026.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.
