Entry level jobs

The Role

We are seeking a friendly, professional and highly organised Receptionist to act as the first point of contact for people accessing Citizens Advice Doncaster Borough. This role is central to the delivery of a high‑quality advice service and plays an important part in ensuring clients receive accurate information, are treated with respect, and experience a consistent and welcoming service.

You will support the smooth running of the organisation by managing enquiries effectively, maintaining accurate records, and contributing to our quality assurance standards. This role requires a strong commitment to confidentiality, data accuracy, and the Citizens Advice aims and principles.

Key Responsibilities

Client Access & First Contact

• Welcome clients, staff and visitors in a professional, calm and supportive manner, ensuring everyone feels respected and listened to.
• Act as the first point of contact for face‑to‑face and email enquiries, providing appropriate triage and signposting in line with Citizens Advice procedures.
• Provide accurate, clear and consistent information about Citizens Advice services, maintaining professional boundaries at all times.

Quality Assurance & Standards

• Ensure all client interactions and administrative processes meet Citizens Advice quality standards, including accuracy, confidentiality and consistency.
• Record client details and enquiry information accurately to support continuity of service, monitoring and reporting.
• Follow agreed procedures, policies and guidance to ensure compliance with Advice Quality Standard (AQS) requirements.
• Support the wider team by maintaining reliable systems and contributing to the overall quality of service delivery.

Administration & Office Support

• Manage appointment booking systems and staff calendars efficiently.
• Provide organisation‑wide administrative support to ensure the service runs smoothly on a day‑to‑day basis.
• Maintain an organised, safe and welcoming reception area.
• Carry out data entry, filing, scanning and document management accurately and in a timely manner.
• Use Google Workspace and other IT systems confidently to support service delivery.

About You

We are looking for someone who is approachable, reliable and well organised, with a strong attention to detail and a commitment to delivering a high‑quality service. You will be comfortable working with people from a wide range of backgrounds, including those experiencing stress or distress, and able to respond with empathy and professionalism.

Essential Skills and Qualities

• Previous office or administrative experience.
• Strong IT skills and confidence using digital systems.
• Excellent verbal and written communication skills.
• High level of organisation and ability to manage competing priorities.
• Ability to work effectively both independently and as part of a team.
• Commitment to confidentiality, accuracy and professional standards.
• Understanding of, and commitment to, the aims, principles and values of Citizens Advice, including equality and inclusion.
• Proactive approach with a willingness to learn, follow procedures and adapt to service needs.

What We Offer

• A supportive and inclusive team environment.
• Training and development, including Citizens Advice systems, quality standards and procedures.
• The opportunity to contribute to a trusted, high‑quality advice service.
• The chance to make a real and positive difference to people living in Doncaster.

We are recruiting a Queer Space Coordinator to lead the development and delivery of Greenwich’s Queer Space. Queer Space is for LGBTQIA+ individuals (18+) who live or have a GP in the Royal Borough of Greenwich and are looking to connect with others and get support for their mental health through engaging with peers.

As this service is peer-led, we are looking for a proactive and compassionate individual, with lived experience of LGBTQIA+ communities and mental health challenges, to coordinate the programme. This will include developing the service in line with service users' needs, facilitating the fortnightly sessions, and leading on project management and administration. Alongside this, we would like the Coordinator to recruit and supervise peer support volunteers to support with group facilitation.

You will have experience in group development, facilitation, and volunteer management, and an excellent understanding of service user engagement, particularly with the LGBTQIA+ community. You will be highly organised and proficient with case management tasks and project management administration.

Groups will be held at the Forum at Greenwich community centre and will take place twice a month, once in the evening and once in the afternoon. 

The role is for two 7.5 hour days per month, until 31 March 2027. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Tuesday 5th May (11:59pm)

Likely interview date: Wednesday 13th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Support and Information Officer

Hours: 28 hours per week, to be worked flexibly over 4 days with some evening and weekend working as required.

Salary: £18,940 to £19,280 per annum (£23,675 to £24,100 per annum full time equivalent)

Contract: Permanent

Location: Big C’s Norwich support centres. Work from other Big C premises and public events will be required.

We have an exciting opportunity for a compassionate and proactive individual to join Big C as a Health Academy Support and Information Officer. This is a varied and rewarding role where you’ll support the delivery of activities and services that make a real difference to people affected by cancer across our community.

About the role
As part of our small Health Academy team, you’ll work closely with the Health Academy Lead, Nutritionist and Physical Wellbeing Facilitators to deliver a range of wellbeing activities and events. From supporting programmes like Get Moving, Walking Football and Fishing for Wellbeing to attending community events, your work will help promote healthier lifestyles, encourage behaviour change, and raise awareness of cancer prevention and early detection.

You’ll also be a welcoming and supportive point of contact for our service users, offering practical support, listening, and guidance, while helping to ensure services are delivered safely, effectively, and in line with best practice. Alongside this, you’ll support the smooth running of the team through administration, data collection, and collaboration with colleagues, volunteers, and external partners.

Key responsibilities:

• Support the delivery of Health Academy activities, wellbeing programmes, and external events
• Provide a warm, supportive point of contact for service users, offering information, guidance, and signposting to appropriate services
• Assist in assessing and responding to service user needs, working within agreed policies and under appropriate supervision
• Coordinate and support administration, data collection, and reporting to help inform service development
• Work collaboratively with colleagues, volunteers, and external partners to deliver high-quality services
• Support the organisation and maintenance of equipment, resources, and health and safety requirements
• Represent Big C at events and contribute to the ongoing development and improvement of services

If viewing this vacancy from our website, you can download the full job description here: Support and Information Officer.

An accessible version of the job description for visually impaired applicants is available here: Support and Information Officer – Accessible Version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Do you have experience of working with diverse or marginalised communities and supporting volunteers? Have you been affected by hepatitis B? We are looking for someone with lived experience of the hepatitis B Virus who is passionate and skilled to support others on their journey from diagnosis to being in care. The role requires excellent communication and organisational skills. Creativity and innovation welcome! 

You will develop and support a network of volunteer peers delivering key hepatitis B messages across North East London, working with communities including South Asian, African, Caribbean and Eastern European populations. Your role will involve organising and delivering awareness and testing events in community settings, building partnerships with local organisations, and supporting individuals to access testing, treatment and ongoing care.

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

The vacancy

If you love bringing people together, thrive on the buzz of big events, and get a kick out of turning passion into impact, this role has your name all over it.

Sitting at the heart of RBVE’s ambitious Fundraising Team, you’ll be the driving force behind a vibrant programme of community and events fundraising. Think mass‑participation runs, nationally recognised challenges, inspiring local initiatives — and the chance to shape what comes next.

What You’ll Be Leading

You’ll take charge of a portfolio packed with exciting community and third‑party events, from 5K (and maybe 10K!) runs to large‑scale challenge experiences. Working closely with the Senior Community Fundraising Manager, you’ll help shape our events calendar, influence key decisions, and constantly push performance to the next level.

Why This Role Matters

This is a high‑impact position for someone who knows how to deliver unforgettable supporter experiences and generate serious income. Your work will directly support RBVE’s mission to provide jobs, homes and communities for veterans — and you’ll see the difference your efforts make every single day.

What You’ll Own

As Community Fundraiser, you’ll:

• Lead a portfolio of established, high‑profile fundraising events

• Develop and grow RBVE’s future community fundraising programme

• Champion supporters, ensuring they feel valued, inspired and part of something bigger

• Manage budgets, exceed income targets and keep everything running smoothly

• Represent RBVE with passion, professionalism and genuine heart

The Opportunity

This isn’t a “keep things ticking over” kind of role. It’s a chance to innovate, influence strategy, and leave a lasting mark on a growing, mission‑driven organisation. If you’re ambitious, energetic and ready to make a real difference, we’d love to meet you. This role will be based onsite at Aylesford 5 days a week with occasional travel, evening & weekend work.  The role also comes with a car allowance.

The company

Royal British Veterans Enterprise (RBVE) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.

Each RBVE division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.

We welcome applications from veterans and people with disabilities.

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.

• Hours: Full-time (35 hours/week)
• Location: Hybrid – minimum 1 day/week in our Luton office
• Reporting to: Operations Manager
• Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin

We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! 

Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.

Key responsibilities

• Provide day-to-day administrative and operational support across the charity.
• Act as a first point of contact for enquiries via phone, email and online channels.
• Support and maintain our referral system and organised digital filing.
• Assist with scheduling, logistics and general operational coordination.
• Process invoices, expenses and financial records accurately; support basic reporting preparation.
• Manage Gift Aid processing via our database; record and track income and expenditure.
• Support counting and banking of cash payments (in line with protocols).
• Assist with preparing and scheduling social media or website updates (as directed).
• Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.

Essential skills & experience

• Experience in an administrative or operations support role.
• Basic bookkeeping or financial administration experience.
• Strong organisational and time management skills, with high attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Good proficiency with office software and digital systems.

Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.

This is a fantastic opportunity to join our fundraising and communications team in a varied role supporting our fundraising efforts to ensure an integrated approach to generating income and supporter stewardship. 

You will have some experience in an administrative or coordinator role, ideally within a fundraising or supporter‑focused environment, and a good understanding of how a busy team operates. You will be organised, detail‑oriented and keen to learn, with strong communication skills and a flexible approach to supporting evolving fundraising priorities.

With an eye for detail, you will be confident using a database and interested in developing your skills further with support from the team. You will be the first point of contact for supporter queries and will lead on the processing and reconciliation of income. You will also support our major donor fundraising and provide essential administrative support to the wider fundraising team.

We are a friendly team who work collaboratively across income streams and support each other closely in an environment where no two days are the same. There are opportunities to get involved across the team and the wider organisation depending on your interests, and we invest in our staff’s professional development. This role would suit someone at an early stage in their fundraising career who is keen to build experience across a range of income streams in a supportive setting.

We offer 30 days’ annual leave a year and a 6.5% employer contributory pension as well as a range of enhanced leave and as much tea and coffee as you can drink! We deliver our services from our purpose built, light and airy office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Overground, Victoria & Piccadilly lines. 

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.

In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 17,000 bed bundles to children to date. 

WHO WE ARE LOOKING FOR

As we grow, we are looking to recruit a Communications Officer to join the Communications team.

As our ideal candidate you will need to be in commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team. This is a hybrid role based between the Leeds warehouse and home, with at least one day per week at the warehouse. Some travel to other locations may be required occasionally for events.

You will be someone who has good experience of the broad range of day-to-day communications admin and management activities that working in a small team brings and someone who enjoys the busyness and variety of this.

Alongside your Communications Officer-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of engaging and growing audiences in the charity sector, due to some of the specialities that come with this, such as understanding the donor experience as opposed to commercial endeavours. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date. 

WHAT WE OFFER

• Starting at £26,000 with progression up to £30,000 p/a (FTE) 

• 28 days annual leave, plus Bank Holidays (prorated for part-time work)

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.

Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.

About the role:

At North London Multi-Disciplinary Rough Sleeping Hub, you’ll play a key role in keeping the service safe, steady and well run overnight. You’ll be supporting people who have come directly off the streets and are navigating multiple disadvantage, helping to create an environment where they can rest, feel secure and continue moving forward.

As a Night Concierge, you’ll take ownership of the building overnight. That means managing access, carrying out regular checks, monitoring safety and responding to anything that arises. You’ll be the main point of contact for clients during your shift, offering a calm, respectful presence and stepping in when support is needed.

Alongside this, you’ll keep things running behind the scenes. You’ll record incidents and key information accurately, complete handovers for the day team and make sure nothing gets missed. You’ll use internal systems to log activity, report repairs or concerns and communicate clearly with the wider team so there’s continuity between day and night.

Some nights will be quiet and routine, others less predictable. You might be carrying out welfare checks, managing the building, responding to queries or supporting someone who needs reassurance. It’s a role that combines responsibility, independence and people-focused work, where your consistency and judgement help keep both clients and the service on track.

Positions Available: We have two positions available at 44 hours per week, these will include weekend working with shift patterns to be discussed and confirmed at interview stage. 

About you:

• You bring a calm, grounded presence and can hold your own in challenging or unpredictable moments.
• You know how to build trust quickly while keeping clear, professional boundaries.
• You have experience supporting people facing multiple disadvantage and approach your work with empathy and respect.
• You’re confident using your judgement, taking initiative and making decisions when it counts.
• You communicate openly and respectfully, with a natural ability to de-escalate and put people at ease.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 10th May at midnight

Interview date: Friday 22nd and Monday 25th May online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Role Purpose

This new role within the Advice & Training team will support the development, coordination, and growth of the organisation’s training provision. We are proud to be a respected and trusted source of information for our members and international students, and the work undertaken by this role will seek to strengthen these relationships.

You will be responsible for the recruitment and administration of freelance trainers to work alongside the Advice & Training team in developing and delivering world-class training. You will play a key role in identifying trends in the needs of our membership and international students, contributing to the direction and growth of our training output. You should be able to convey UKCISA’s values and methods to potential freelance trainers and embed processes to ensure quality assurance of any training output.

Engaging with diverse stakeholders, negotiation, and being able to represent UKCISA with integrity and passion should be in your repertoire of excellent communication skills. You are confident in your administrative skills and will lead on writing and standardising contracts for and establishing workflows for new freelance trainers. The role will involve different strands of work, and so you will be required to balance concurrent tasks confidently, seeking advice and guidance where needed. You will work towards and seek to surpass targets and be willing to proactively assess and review those targets as you progress in the role. You will have an initiative-taking approach and make recommendations for the direction of targets and key performance indicators to the Advice Officer and Training Lead as you progress in the role.

In your first few months, you will have:

• Developed good working relationships with UKCISA’s wider team.
• Analysed our current training offer and begun to identify opportunities for growth.
• Begun to identify and recruit freelance trainers.
• Scoped out how quality assurance processes between freelance trainers and the Advice & Training team can be implemented.

Core responsibilities

Training recruitment and administration

• Recruitment of freelance trainers to broaden the capacity of UKCISA’s training provision.
• Writing, standardising, and administering, standardising contracts for freelance training staff in conjunction with Finance and HR.
• Liaison with the Finance team to standardise invoicing procedures for freelance training staff.
• Key liaison point between existing and new freelance trainers and UKCISA staff.

Analysis and trend mapping

• Seek to identify gaps in UKCISA’s training offer and the delivery of new services to meet those unmet needs.
• Expanding UKCISA’s offer of new training opportunities, including relating to Student Sponsor compliance, to ensure members have the technical knowledge and support needed to carry out their roles and responsibilities towards international students.
• Collaborate with freelancers and in-house staff to develop training content, in line with UKCISA quality and expectations as the UK’s main provider of training relating to supporting international students.
• Gain a deep understanding of current core training to ensure seamless integration of new courses to support learning journey of members.
• Support the Advice Officer and Training Lead in responding to trends, identifying potential improvements to the training workflow, and supporting UKCISA trainers.

Quality assurance

• Working with UKCISA’s in-house trainers to establish and embed processes to ensure quality assurance of freelance delivery and the delivery of course aims and objectives.
• Collaborate with current freelance trainers and newly recruited trainers to establish robust quality assurance processes with the Advice & Training team.
• Facilitate and monitor quality assurance of UKCISA training output.
• Coordinate the production of resources to inform and support UKCISA trainers to ensure consistent delivery in line with UKCISA values and expectations.
• Monitor the effectiveness of new training and adapt as appropriate.

Key criteria

Essential

• Excellent communication skills with a focus on negotiation, interpersonal skills, and clarity.
• Ability to form excellent relationships with diverse groups.
• Ability to plan, strategise, and deliver against key performance indicators.
• A proactive approach to seeking improvements in workflows and identifying opportunities to broaden our training output.
• Highly organised and able to work independently, while knowing when to seek guidance and support
• Confidence to lead on contract administration for freelance trainers.
• Ability to collate, analyse, and present data clearly and confidently.
• Proficient in SharePoint and other cloud-based Microsoft apps
• Experience supporting the delivery or coordination of training and/or events.
• A commitment to UKCISA’s vision and mission; representing and communicating these to external stakeholders.

Desirable

• Project management experience or qualifications.
• Student route/Tier 4 compliance experience.
• Previous experience working in a charity or membership organisation
• Previous experience working with international students in the UK.
• Experience working with CRM systems (ideally MS Dynamics).

Working for UKCISA

UKCISA offers a supportive, reflective work culture where all the staff team are active participants in the shaping of the organisation. Our values are quality, innovation, collaboration and trust. We’re a charity in an exciting period of transition, offering a unique opportunity to be part of meaningful change for us and the sector. We are currently working on a hybrid basis. Our staff mainly work from home, but we have an office in London for collaborative work and for staff who want access to an office space. We also meet in person for regular all staff days in London. We welcome applications from throughout the UK, as long as you are able to join us in London for one day every month. Travel to member and student events across the UK, including overnight travel, is occasionally required and can be expensed. Ongoing training and development opportunities will be provided, and attendance may be required to contribute towards an ever-changing comms skillset needed for this role. We are unable to sponsor visas for this role, so you must have the right to work in the UK. We encourage and welcome candidates on the Graduate route visa.

Staff benefits include:

• Pension - UKCISA participates in a defined benefit pension scheme (USS)
• Training & development - In addition to maintaining a budget for relevant professional development, UKCISA also offers 3 days of personal development leave
• Additional leave - UKCISA employees are entitled to 25 days annual leave + bank holidays. In addition to this, there are concessionary days between Christman and New Years. Staff also receive an extra day of leave for every year of service, up to a maximum of 5 days. 
• Flexible working - we operate as a remote office and there is currently no mandate on minimum number of days in the officer. We do maintain a small office in Woburn House, allowing for vital collaborative working. 
• Health & wellbeing - UKCISA offer an Employee Assistance Programme to support health and wellbeing as well as a My Healthy Advantage app to access a wide range of tools to support wellbeing.

The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.

The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.

This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.

The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.

MAIN RESPONSIBILITIES

Architectural and technical support

• Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
• Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
• Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
• Attend occasional site visits with colleagues to view properties and proposals.
• There will be opportunities to contribute to talks and events, depending on interests and experience.

Application and consent process

• Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
• Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
• Calculate and process application fees; raise invoices and maintain accurate financial records.
• Notify neighbours and manage consultation processes in line with Trust procedures.
• Prepare and issue decision letters and consent documentation.
• Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.

Committee and governance support

• Prepare and circulate papers for Plans Committee and Trust Council.
• Take clear and accurate minutes and support follow-up actions.
• Assist in the preparation of reports and recommendations.

Records and systems

• Maintain accurate and up-to-date records of applications, decisions and property information.
• Support ongoing improvements to record-keeping, processes and digital systems.
• Ensure documentation is well organised, accessible and compliant with Trust requirements.

Team and office contribution

• Respond to general enquiries from residents by phone, email and in person.
• Work collaboratively with colleagues to support the smooth running of the Trust office.
• Undertake any other duties relevant to the role as required.

London Landmarks Half Marathon Communications & Engagement Officer

The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.

This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.

Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.

Working across social media, email and web, you’ll use insight to continually improve communications.

This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.

London Landmarks Half Marathon Event Assistant

The London Landmarks Half Marathon is looking for a reliable, organised and proactive Event Assistant to be on the frontline of participant support, helping ensure every runner has the best possible experience. It’s an exciting time to join the team as we look ahead to our 10th anniversary event in 2027.

This role is ideal for someone who enjoys working with people, solving problems and delivering excellent customer service. You’ll be the first point of contact for participant queries across email and phone, providing clear, friendly and timely support, and making sure every interaction is handled with care and accuracy.

Alongside this, you’ll support website updates, maintain accurate information across systems, and help keep day-to-day operations running smoothly. You’ll also contribute to community engagement and event delivery, including supporting the coordination of performers and musicians, assisting with our volunteer programme, and helping deliver a smooth and engaging race weekend.

We’re looking for someone calm under pressure, detail-focused and proactive, someone who can juggle multiple tasks, adapt quickly and keep things moving in a fast-paced environment.

This is a great opportunity for someone dependable, motivated and team-focused, who enjoys being busy and wants to play a hands-on role in delivering a high-profile event that brings people together and raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Please download and read the job pack for further information about the role and London Landmarks Half Marathon. Applications close at 9am on 18 May.