• Are you looking for volunteer roles ?

    Go to volunteering section

561

Advice service manager jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Stewardship, EC1Y, London (Hybrid)
£38,000 - £40,000 per year
Are you a finance professional with bookkeeping experience and a heart for serving churches and Christian charities?
Posted 1 day ago
St. Richard's Hospice, WR5, Worcester (On-site)
£37,000 FTE. per annum. actual pro rata salary per annum £20,720
Posted 1 week ago Apply Now

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Closing in 7 days
Coram BAAF, Bloomsbury (Hybrid)
£30,600 per annum (£51,000 FTE)
Posted 3 weeks ago
Closing in 3 days
Single Homeless Project, Multiple Locations (On-site)
Starting at £34,127.11 and rising incrementally to £36,947.49 per annum
Lead with heart as a Deputy Team Manager, helping young people build safety, confidence, independence and brighter futures.
Posted 5 days ago
Closing in 5 days
CXK, Hastings (On-site)
£26,262 - £31,391 per year (pro rata)
This role works closely with our local Youth Justice Service, working in partnership to support vulnerable young people
Posted 1 day ago
The Haven Wolverhampton, Wolverhampton (Hybrid)
£40,000 - £45,000 per year
Posted 6 days ago Apply Now
AdviceUK, Remote
£30,000 - £32,000 per year. (Actual salary £24,000-£25,600, depending on experience).
Posted 2 weeks ago Apply Now
Closing in 3 days
South East London Mind, Lewisham (On-site)
£22,785 (based on a full-time salary of £32,863)
We are seeking a Senior Peer Support Worker to use lived experience of mental health difficulties to provide peer support to service users
Posted 1 day ago
Alzheimers Society, North Yorkshire (On-site)
£39,866 - £42,080 Per Annum
Posted 3 days ago
Page 6 of 38
Thatcham (Hybrid)
£28000 - £33000 per annum
Full-time
Job description

At Sovereign Network Group (SNG), we're passionate about creating supportive and thriving communities.

We're looking for a Former Customer Accounts Officer to join our Customer Accounts team based from our Greenham office, working hybrid 2 days per week in the office and from home. You may also be required to attend other offices.

This is an excellent opportunity for someone with experience in income recovery, customer accounts, debt management, housing, or financial administration who enjoys delivering outstanding customer service and working in a values-led organisation.

The role

As a Former Customer Accounts Officer, you'll be responsible for the proactive management of former customer accounts, delivering a customer-focused service that recovers debt, returns credits, and identifies opportunities for support where customers may need additional assistance.

Working closely with colleagues across Customer Accounts and local housing teams, you'll help ensure customers are treated fairly while supporting the effective management of former tenant debt.

What you'll be doing

  • Managing former customer accounts and outstanding balances.
  • Agreeing affordable repayment plans with customers.
  • Recovering debts in a professional and timely way.
  • Maintaining accurate customer records and account information.
  • Working with housing colleagues to identify and manage accounts when tenancies end.
  • Tracing former customers where required.
  • Supporting debt write-off processes in line with policy.
  • Liaising with external debt collection agencies and managing account queries and disputes.
  • Ensuring invoices and recovery documents are accurate and issued on time.

What we're looking for

  • Experience in customer accounts, debt recovery, income collection, housing, or a similar customer-focused role.
  • Strong customer service and communication skills.
  • Confidence in negotiating repayment arrangements.
  • Knowledge of welfare benefits and housing-related support.
  • Good attention to detail and accurate record-keeping skills.
  • Strong organisational skills with the ability to manage a varied workload.

Organisation
Sovereign Network Group View profile Organisation type Non Charity Employer Company size More than 1000
Posted on: 12 August 2026
Closing date: 26 August 2026 at 14:02
Job ref: JR223
Tags: Advice / Information