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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Service – Reddo
Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.
This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.
You will work closely with the Managing Director and leadership team to:
Lead and strengthen day-to-day service delivery
Develop our team, systems and processes
Drive quality, safeguarding and performance
Build strong relationships with local authority commissioners
Support new business and the mobilisation of new contracts
Help shape Reddo’s future growth and development
We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.
If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.
Please see the attached job description for full details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bank Workers Charity
At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.
About the Role
We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.
You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.
Key Responsibilities
About You
You'll have:
Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.
Why Join Us?
This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.
Our Benefits:
If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HCL:
Open 51 weeks a year, HCL provides accommodation for a Nursery, a professional kitchen and community Café and a flexible space with rooms to hire for a range of activities providing educational and health and social activities such as hosting community meetings and refugee services, a venue for blood transfusion services and a polling station, ESOL and adult learning and social events, bingo and lunch clubs and dancing classes all aimed at combating social isolation, loneliness and anxiety.
Strategic Leadership
Financial & Governance Oversight
Team Management
Partnerships
Core duties are:
Organisational Management
Operational Management
People
Legal and contracting
Please see the Job Description for full details of the role and responsibilities.
We are recognised as the wellbeing hub for Haslingden, providing services that respond to local community needs.
The client requests no contact from agencies or media sales.
Do you want to help shape the future of homelessness services while working for a leading charity?
This post is offered as a 12 month fixed term contract, or secondment for internal candidates.
We are offering an exciting opportunity for an experienced and dynamic Service Development Manager to lead transformational change and support the successful mobilisation, delivery, and continuous improvement of our pan-London specialist rough sleeping services, including migrant support services.
Working closely with the Head of Specialist Rough Sleeping Services, you will play a key role in establishing and developing three Greater London Authority (GLA) contracts: London Navigators, MAPS, and the Crisis Prevention and Response Service (CPRS).
Working as Service Development Manager you will support services through periods of growth and transition, helping to ensure operational readiness, embed new ways of working, and deliver against contractual objectives. Key responsibilities will include:
Where you’ll be working
In this post you will be required to travel across the region to visit services, teams and partners. There will be opportunities for home working up to 3 days per week dependent on the needs of the region.
What we’re looking for
This role is a great fit if you enjoy leading change, improving services, and helping teams deliver the best possible support for people experiencing homelessness and rough sleeping.
You'll thrive in a complex environment, be organised, practical, and comfortable managing several priorities at once . You can build positive working relationships, bring people together around shared goals, and turn ideas into action.
Whether working independently or alongside others, you'll be motivated to make services work better and improving outcomes for the people we support.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 22 September 2026
Interview and assessments on: week commencing 28 September 2026
What we offer
Why Join Us?
This is an opportunity to influence the future direction of homelessness services across London, lead meaningful transformation, and work alongside passionate colleagues and partners to improve outcomes for people experiencing rough sleeping and homelessness.
You'll play a central role in ensuring services are mobilised effectively, deliver measurable impact, and continue to evolve in response to the needs of the communities we serve.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Foundations Manager
Sheffield Children’s Hospital Charity
Location: Sheffield
Reporting to: Head of Philanthropy, Trusts & Foundations
Salary: up to £41,758.26 per annum
Hours and basis: Full Time, 37.5 hours per week / Permanent position
Sheffield Children’s Hospital Charity is looking for an ambitious and relationship-focused fundraising professional to join us as our Trusts & Foundations Manager. This is an exciting opportunity to play a pivotal role in growing income from trusts and foundations, helping to secure vital funding that transforms the lives of children, young people and their families.
About the role
In this key fundraising role, you will lead the development and management of relationships with trusts and foundations, securing funding for projects that make a real difference across Sheffield Children’s Hospital.
Working collaboratively with colleagues across the Charity and the Trust, you will identify new funding opportunities, develop compelling proposals and build strong partnerships with grant-making organisations. You will manage an established portfolio of supporters while cultivating new prospects, delivering excellent stewardship and impact reporting to secure long-term funding relationships and sustainable income growth.
Key responsibilities
About you
We’re looking for a motivated and proactive fundraising professional with experience of securing income from trusts and foundations. You will be passionate about building meaningful relationships and confident in developing persuasive funding applications that inspire support and deliver results.
You will bring:
For further details please read the full job description which outlines the behaviours, qualities, skills and experience we are looking for.
Why join us?
At Sheffield Children’s Hospital Charity, you’ll be part of a passionate and ambitious team dedicated to making a real difference for children and young people. You'll have the opportunity to build meaningful partnerships, secure transformational funding and play a key role in helping us achieve our mission to create a healthier future for children.
Ready to make an impact?
Apply today by with your CV and covering letter
Closing date: 7th September 2026 – 9am
Due to the high volume of applications we receive, we regret that we are unable to respond to all applicants. If you are shortlisted for interview, we will contact you directly. We thank you for your interest in joining Sheffield Children’s Hospital Charity.
Agencies: We are not accepting unsolicited agency contact or applications for this role. Any CVs submitted by agencies without prior agreement will not be considered.
We support Sheffield Children’s to deliver life-changing care, comfort and new ideas to create healthier futures for children and young people.

The client requests no contact from agencies or media sales.
Could you take a leading role in delivering our most ambitious project yet?
Thanks to a grant from The National Lottery Heritage Fund, Avon Wildlife Trust has secured a new climate-resilient, nature recovery site: Ebdon Farm. As Site Manager, you will be at the heart of this exciting project, overseeing habitat restoration and the creation of a 14.5-hectare wetland.
Brief description of role:
As the new Ebdon Farm Site Manager, you will play a critical role in the development of the Ebdon Farm Nature Reserve.
We are looking for an enthusiastic and diligent Site Manager capable of delivering our most ambitious project yet. You will oversee the delivery of a 14.5ha wetland, along with other terrestrial habitats. You will be experienced in land management for conservation and have a proven track record of overseeing contractors delivering large-scale habitat creation.
Working alongside the new Ebdon Farm Engagement Manager, you will deliver site tours, a variety of events and a volunteer programme. Using your excellent communication skills and knowledge of nature, land management and climate change, you will inspire and inform your audiences. Using Ebdon Farm to increase understanding of local climate threats and the role climate-adapted sites like Ebdon Farm can play in helping us adapt.
The Ebdon Farm project is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to secure the site for wildlife and people together.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an opportunity to join a dynamic and successful fundraising, engagement and communications team, helping to drive forward an organisation that is seeking to grow and develop to meet a changing conservation environment for whales and dolphins.
We are looking for someone that can lead a team but will also be a fundraiser in their own right, willing to initiate and take on projects. They need the experience to drive the strategic direction, innovation, and operational excellence needed to grow fundraising income, strengthen brand awareness and deepen engagement with donors and supporters.
The successful candidate will be an important part of WDC’s senior management team, working closely with the CEO and other senior colleagues to lead the organisation into its next stage of development, building resilience and impact in all that we do.
Initial online interviews with selected candidates will take place during October, with final in-person interviews being held on Thursday, 29th October at our Chippenham office.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.
The Fundraising Manager will lead on the development and growth of several key income streams, including:
Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.
A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.
The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.
Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.
Full details of the role and experience required can be found in the Job Pack attachment.
Interested? Please send us a CV and cover letter showing us why:
• you want to work at SUDEP Action,
• you think you are a great candidate for this role,
• why your skills and experiences make you a good fit.
It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role and the impact you have had in similar roles. Applications not including a cover letter including the above will not be shortlisted.
SUDEP Action is an equal opportunities employer, and we’re committed to treating applications fairly. Initial shortlisting for interview is done blind.
First Interviews: Thursday 15th October 2026. Second Interviews: Monday 18th October 2026.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death


The client requests no contact from agencies or media sales.
Salary: £38,000 - £43,000 (inclusive of London Weighting)
Contract: Permanent
Location: London – Hybrid working (2 days/week in Old Street)
Closing date: 30 September
Benefits: 30 days annual leave bank holidays, flexible working, competitive pension, salary sacrifice schemes, generous wellbeing and volunteering benefits
We are thrilled to be partnering with a national homeless charity to find a New Corporate Partnerships Manager to join their high-performing fundraising team.
This is a fantastic opportunity for an experienced new business fundraiser to play a key role in securing high-value, long-term corporate partnerships, including six- and seven-figure opportunities. You will lead on building and managing a strong pipeline of prospective partners, creating compelling and innovative partnership propositions, and driving significant income.
Working collaboratively, you will develop creative, bespoke opportunities that resonate with corporate decision-makers, confidently pitch partnerships at a senior level, and influence stakeholders to secure investment in their work. You will also have line management responsibility, supporting the development of a team member while contributing to a culture of ambition and success.
To be successful in this role, you will need:
If you would like to discuss this role with us, please contact us and quote reference 3064HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector—you can read more about our commitment to diversity here: www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received, the charity reserves the right to close the application period early.
Shop Manager
Starting full-time salary £25,172.40 a year
The role will also include a £2,000 a year market supplement.
Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
If so, this could be the opportunity for you.
The role
Permanent, 35 hours a week.
Scope's Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on 22 September 2026.
As Shop Manager of Scope’s Northampton shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.
In this role you will:
· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
· Work collaboratively with the Assistant Shop Manager
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
We’re looking for someone who has:
· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
· Commercially aware and able to spot opportunities
· Be able to lead and support people
· Customer-focused, with a can-do attitude
· A team player with strong work ethic
· Accurate and detail-oriented
· IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 35 days holiday
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
· Long service awards and employee recognition awards
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website and apply online.
The Head of Operations will provide strategic leadership and oversight of HEY Smile Foundation’s governance arrangements, organisational systems and infrastructure, human resources and culture, and buildings and facilities. The role will ensure Smile has the people, processes, controls and resources to deliver its purpose reliably and respond confidently to future opportunities. Working closely with the CEO and senior leadership team, the postholder will translate organisational strategy into a clear operational plan, strengthen accountability and lead improvements across the charity. They will provide the CEO and trustees with timely information, assurance and practical recommendations on operational performance, capacity and risk.
This is a senior leadership role combining strategic oversight with the ability to secure delivery through colleagues, managers and specialist providers. The postholder will establish clear responsibilities, standards and reporting, intervening directly where necessary and building capacity so that routine delivery does not depend on the CEO.
Closing date : Saturday 30th October
Application sift : Monday 2nd November
In person Interviews: Tuesday 10th November
Please submit your up to date CV and a cover letter outlining why your suited for the role and how you meet the essential criteria.
Application without a CV & cover letter will automatically be rejected.
Smile Foundation is a Yorkshire-based infrastructure charity working to strengthen charities and communities.



The client requests no contact from agencies or media sales.
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in London.
Deadline: Tuesday, 22nd September 2026
Interviews:Wednesday, 30th September 2026
Start date: Ideally, Monday 19th October 2026
Contract and hours: Full time, fixed-term contract until 31st July 2027. A full working week is 37.5 hours.
Duties and responsibilities
Person specification
Qualification criteria:
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Hours: 37 per week (part timemin 25 hours considered)
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face and over the phone.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and experiencing personal debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.
Join our Team!
We're looking for a curious and analytical Business Analyst to join our team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year.
About the Role
To lead the development and continuous improvement of the organisation’s data, insight and reporting systems, ensuring that information is used effectively to improve services, demonstrate impact and support strategic decision-making.
As our Data, Insight and Development Lead, you will work alongside operational colleagues, management and development teams, the postholder will combine data analysis with business analysis and service improvement. They will work with colleagues, partners and other stakeholders to understand
needs, map processes, identify problems and opportunities, and define practical requirements before new systems, tools or ways of working are developed.
The role will turn information from case management, telephony, digital and other systems into clear, accessible reports, dashboards and insights. These will help staff, managers, trustees, funders, commissioners, Citizens Advice and external partners understand service performance, client outcomes, emerging needs, risks, gaps and opportunities.
The postholder will act as a bridge between operational teams and developers, ensuring that technology and data solutions address genuine user and organisational needs. They will support improvement projects from discovery through to delivery, including consultation, requirements gathering, testing, documentation, implementation and evaluation, helping new ways of working become embedded and effective.
Other organisations may call this role Business Analyst, Business Improvement Officer, Insight & Improvement Analyst, Service Design Analyst, or Systems Analyst.
The role will also strengthen the organisation’s Research and Campaigns work by identifying emerging issues affecting clients and producing robust evidence to influence local and national policy.
Through this work, the postholder will help establish data as a strategic organisational asset and promote a culture of curiosity, collaboration, continuous improvement, evidence-based decision-making and organisational learning.
Closing date:- 9.00 am 5th October 2026
Interview date:- Monday 19th October 2026 (in person)
NWLLC is a community-based legal practice and a registered charity. We comprise the Brent Community Law Centre and Camden Community Law Centre.
NWLLC now works across northwest London supporting residents to understand and enforce their legal rights. In doing so, we address the root causes of social injustice – poverty, family breakdown, unemployment and exploitation.
NWLLC provides full legal casework, representation and advice in the following areas of social welfare law – Housing, Immigration & Asylum and Welfare Rights. In 2024-25 we assisted over 3500 people. We represent clients in all courts and tribunals.
We provide outreach advice services in Brent and Camden including Camden Safety Net.
We also provide the housing duty solicitor schemes at Central London Country Court giving emergency representation in possession hearings for rent and owned homes and at the warrant stage for evictions.
To oversee and manage all financial and accounts record keeping and maintain all operations and compliance to ensure the smooth running of a legal practice.
Key Tasks
Finance
1. Maintain our Quickbooks accounts system/ Clio Case Management System
2. Process payment requests, staff and volunteers expenses and invoices
3. Identify and follow up debtors
4. Monthly reconciliation and bookkeeping of all cards and accounts
5. Assist with preparation of monthly management, year-end accounts and audit process
6. Work with the Director for the takeover of the calculation and reporting of the taxes owed by the law centre
7. Work with the Director to take over the administration of the NWLLC payroll and pension
8. Responsible for liaison with external accountants and auditors
Legal Practice and Billing
1. Preparing information and submitting for all monthly reports to the Legal Aid Agency, including CWA (Legal Help) and Court Duty submissions
2. Work with the Director to take over the preparation of work in progress reports
3. Work with the Director to prepare and disseminate monthly billing reports
4. Work with the Supervising solicitor and the SMT to identify cases to push through the billing process.
The client requests no contact from agencies or media sales.