Care service manager jobs

Help shape the future of compassionate care

At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.

We are now looking for an exceptional Individual Giving Manager to join our Fundraising  and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.

In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission. 

We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.

Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.

Why choose a career at the Together Trust charity? Find out from your potential future colleagues!

 Location: Hybrid working – home and Cheadle (Stockport) with some occasional travel to services in the Greater Manchester area

Salary: £43,150 with incremental pay increases every two years

Hours: 37.5 hours per week

Contract: Permanent

About the role

As one of the UK's best employers, we are looking for an experienced and values- driven Recruitment Manager to lead the Together Trust’s talent acquisition strategy and end-to-end recruitment lifecycle. This is a key leadership role within the People, Culture and Digital  team ensuring we recruit the right people, in the right place, at the right time – while delivering an inclusive, compliant and high-quality candidate experience.

Reporting to the Head of Workforce Analytics & Operations, you’ll combine strategic thinking with hands-on leadership, using data and insight to continuously improve recruitment outcomes across a diverse and purpose-led organisation.

What you’ll do

• Lead the development and delivery of Together Trust’s talent acquisition strategy
• Contribute up to date recruitment expertise and insights to the Trust-wide strategic workforce planning
• Manage and support a busy central recruitment team, role-modelling compassionate and inclusive leadership.
• Manage internal and external stakeholder relationships seeking to understand their requirements
• Drive inclusive recruitment practices and remove barriers for candidates wherever possible.
• Be confident and capable in using data, benchmarking and workforce insights to inform decisions

 What We're Looking For:

• CIPD Level 5 and degree level qualification
• Confident using recruitment and workforce data to inform decisions
• Strong knowledge of recruitment systems, compliance and employment law
• Proven experience managing a busy and passionate team
• Advanced literacy and ICT Skills (ATS, Excel, SharePoint)

Why Join us?

• Annual Leave 27 day holiday plus bank holidays rising to 30 after 5 years, 33 days after 10 years
• Comprehensive training and development opportunities,
• Wellbeing support including Mental Health First Aiders, opportunities to work from home, and free weekly yoga sessions  in person or online
• Inclusive networks for colleagues to join if they’d like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together).
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity, shared parental leave and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc and cycle to work scheme
• Eligibility to apply for Blue Light card
• Refer a friend scheme -be rewarded for recommending a friend to work with us
• Long service awards including cash gifts and extra holiday.
• Access to our Employee Assistance Programme for you and adults at your home.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our colleagues, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Interviews will be held on 21 May 2026.  

We reserve the right to close this vacancy early if we receive sufficient applications.  

 Applications are encouraged from all inclusive of age, disability, marriage or civil partnership, pregnancy and maternity, religion and belief, race, sex, sexual orientation, trans status and socio-economic background. We are committed to making reasonable adjustments for people with disabilities. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.

As Philanthropy Manager, you will support the development of this high-value programme, taking ownership of a growing portfolio of donors and prospects while playing a key role in shaping a programme that is still at a relatively early stage of maturity in the UK.

Reporting to the Director of UK Fundraising, you will manage a portfolio of c.120–150 donors and prospects, primarily across mid-level giving, with the opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. You will take a hands-on, relationship-led approach to fundraising, building meaningful engagement and delivering long-term income growth.

This role offers genuine scope to help build and evolve Smile Train’s high-value fundraising approach in the UK. You will contribute to developing ways of working, testing engagement strategies and helping to shape the case for support, working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily at mid-value level, with potential to grow into major giving
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors, mid-value giving and/or trusts & foundations
• A track record of building and developing donor relationships, with the ability to grow income over time
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Experience working within a global or matrix organisation

Employee benefits

Benefits include:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• Interest free Travel to Work loan

The Seafarers’ Charity is the leading fundraising and grant‑making charity dedicated to improving the lives of seafarers and their families. For over 100 years, we have supported those who work at sea by funding vital welfare services and driving long‑term, systemic change across the maritime sector.

We are now seeking an experienced Grants Manager to lead the delivery of our annual grant‑making programme and play a key role in achieving our Thrive strategy.

About the role

Reporting to the Impact Director, the Grants Manager will manage an annual grants programme of approximately £3 million, overseeing the full grants lifecycle from application and assessment through to monitoring, evaluation and learning. You will build strong relationships with funded partners, prepare robust funding recommendations for Trustees, and ensure our grant‑making is effective, proportionate and aligned with best practice.

You will also line manage an Impact Executive (0.4 FTE) and work closely with colleagues across the organisation to share learning, evidence impact and support wider fundraising and advocacy work.

About you

You will bring:

• Experience working in a charity, trust or grant‑making environment
• Proven experience managing grant programmes and the full grants lifecycle
• Strong analytical and organisational skills, with confidence reviewing budgets and financial information
• Experience using grant management or CRM systems
• Excellent communication and relationship‑building skills
• A collaborative, proactive approach and a strong commitment to improving outcomes for seafarers

Knowledge of the maritime or fishing sectors, experience working with Trustees, or relevant professional training is welcomed but not essential.

Why join us?

You’ll be part of a friendly, inclusive organisation of around 20 staff, working in a hybrid model from our London office. We are proud of our commitment to Equity, Diversity and Inclusion and encourage applications from candidates of all backgrounds.

How to apply

Please send a CV (no more than two sides) and a supporting statement outlining your suitability and motivation for the role t

Applicants will be required to provide evidence of their right to work in the UK at interview stage.

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

Lead our flagship partnership with Nationwide Building Society delivering exceptional relationship management alongside inspirational leadership of a portfolio of high-value partnerships. This strategic and creative role is central to our organisational growth and to ensuring we continue to raise vital funds to save the lives of people with cancer everywhere. 

About the role 

As Senior Corporate Partnerships Manager, you will lead our flagship partnership with Nationwide Building Society, delivering exceptional stewardship, strategic planning and measurable impact. You will work closely with colleagues across the Charity and The Royal Marsden to deliver our multi‑faceted partnership, that funds world-leading cancer research, and inspires support from across the business through a wide range of activities including sponsorship, virtual challenges, volunteering and training.

Alongside this, you will provide leadership across a portfolio of other high‑value corporate partnerships, helping to drive sustainable growth.

This is a highly visible, strategic and creative role, ideal for someone who combines strategic thinking and a keen eye for detail, with a passion for building relationships that create lasting, meaningful impact. You will line manage and develop one to two team members as well as playing a key role in shaping our Partnership Management strategy and supporting the wider growth of corporate income. 

Joining our team 

You will be joining an ambitious team of supportive colleagues who together manage a range of high-profile partnerships including Ralph Lauren, Omaze, Banham and many more. Our Charity has ambitious plans for the coming years as we raise £200m in support of the development of The Royal Marsden in Chelsea, our biggest capital appeal to date. Through our work, we ensure the nurses, doctors and research teams at The Royal Marsden can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

About you

You will be an experienced and driven partnerships specialist, with a strong track record of managing multi-faceted, high‑value relationships in the charity sector. Confident, creative, highly proactive and a natural leader, you will bring a blend of strategic thinking and hands‑on delivery.
 

You will bring:

• Proven success in corporate/charity partnerships or business development within the charity sector, with demonstrable experience in managing seven-figure, complex, multi-faceted partnerships, with a strong track-record of delivering income against ambitious targets 

• Excellent communication and relationship‑building skills, with the ability to engage confidently with senior stakeholders 

• Strong negotiation and influencing ability, with experience of delivering high‑impact presentations 

• Creative and strategic thinking, with a flair for writing and presenting compelling impact reports 

• Strong organisational, analytical and planning skills, with the ability to manage multiple priorities simultaneously

• A collaborative, solution‑focused approach and the confidence to work both independently and as part of a high‑performing team

• Experience of managing and developing at least one line report.

What we offer

• Competitive salary of £47,000-£50,000 

• Hybrid working between home and Chelsea with occasional travel to Sutton 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Training, support and development opportunities 

• Access to the Blue Light discount scheme and other discounts opportunities 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

• Opportunities for training and career development. 

Inclusion matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

How to apply 

On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Sunday 17 May 2026. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

About the role:

This is a leadership role with real scale, real accountability and real impact. As Services Manager, you’ll lead a multi-site service supporting young people across Greenwich - shaping environments that are safe, consistent and genuinely geared towards helping young people move forward with confidence.

Your presence will be felt across every part of the service. You’ll move between sites, staying close to delivery while holding a clear line of sight on performance, quality and risk. You’ll back your teams to deliver strong, personalised support while keeping a firm grip on housing management, safeguarding and service standards - making sure good practice isn’t occasional, but embedded everywhere.

This is about more than oversight. You’ll build confident, reflective teams who understand young people’s experiences and respond with clarity, consistency and belief in what’s possible. Psychologically informed, trauma-informed and strengths-based approaches won’t sit in policy - you’ll make sure they show up in how teams think, act and support every day.

You’ll also be the connector across the system. Working closely with commissioners, local authorities and partners, you’ll ensure referrals are right, pathways are clear and move-on is intentional from day one. You’ll use data, insight and feedback to challenge drift, drive improvement and keep the service evolving - because standing still isn’t an option when young people are relying on you to get this right.

If you’re motivated by high standards, thrive on leading at scale and believe young people deserve services that are ambitious, consistent and built around their strengths — this is where you make it happen.

About you:

• You’re an experienced manager who can lead and develop teams across multi-site, accommodation-based services, holding clear accountability for performance and standards.
• You have a strong grasp of housing management, safeguarding and health & safety, and are confident managing risk and complexity in a young people’s service.
• You bring experience of working with young people facing multiple disadvantage, and can embed trauma-informed, psychologically informed and strengths-based approaches in practice.
• You build credible, effective relationships with local authorities, commissioners and partner agencies, and represent your service with confidence and clarity.
• You use data, insight and professional judgement to challenge, improve and strengthen outcomes, leading with integrity, curiosity and resilience.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 17th May at midnight

Interview Date: Thursday 28th and Friday 29th May at a Young Person's SHP service in Greenwich 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter Care Manager to join our Fundraising team.

Title: Supporter Care Manager

Salary: £39,000 - 42,000 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.

This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.

As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.

You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.

We are looking for someone who brings:

• Experience managing a customer service or supporter care team

• Strong operational and organisational skills, with attention to detail

• Experience using CRM systems and managing supporter data

• Confidence handling complex enquiries and escalations

• Excellent communication and relationship-building skills

• A proactive approach to improving processes and services

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

An exciting opportunity is now available at Crantock Drive for a Service Coordinator offered either as one Full-Time position or 2 Part-Time positions. 

This role is to help shape, inspire and lead a team as well as positively impact and make a difference to the lives of the people we support. 

Working with individuals with learning disabilities we are a busy 8 bed residential service. The successful applicant will need to be enthusiastic, to adapt quickly and lead a diverse team in different and challenging situations.

We are looking for someone who is organised, pro-active, can multi-task and work on their own initiative, proficient in IT systems (or quick learner!), as well as working in a person-centred way.

The successful Service Coordinator will include overseeing care packages for the people we support (liaising with professionals and families, creating and updating support plans and risk assessments, etc), line managing staff (including but not limited to supervisions, role modelling, wellbeing check-ins, following policies and protocols, etc,).

You would be working as part of a small team where good verbal and written communication is essential. Other essential skills include the capacity to work within professional boundaries, yet meet individuals with empathy, and the ability to have difficult conversations while creating good working relationships with colleagues.

The position is full time, worked over 5 days and will require you to work regular weekends. You will be based at Crantock Drive, however an element of the position will require you to be able to get to other locations for training, meetings, etc.

Experience in a leadership role is not essential; if you have the skills identified within our advert to bring to the post, you will be considered. Support and training will be available.

Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

• Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
• Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
• Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

• Proven experience in volunteer management
• Great people management
• Excellent communication and relationship‑building skills.
• Experience in managing busy, volunteer‑facing services
• Experience using CRM systems and working with data and KPIs.
• A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

• 28 days annual leave
• Hybrid working
• Health cash‑back plan and Employee Assistance Programme
• Employee discounts and flu vaccination
• Dog‑friendly office
• Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Note - this role is hybrid and you will need to be in our office in Oxfordshire 2 or 3 days a week

Interviews will be held in person on Monday 18th May

Location: Hybrid working – Royal Hospital for Children & Young People and from Home

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Social Worker to support children and young people diagnosed with cancer in our Scotland Team. 

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families using a needs based assessment framework. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.

This role is part home, part site-based. Your contractual base will be both Home and Hospital.

This role is subject to a criminal record check. In the event of a successful application, an enhanced criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

This role is also subject to a Social Work Registration, with Social Work Scotland.

What do I need? 

The key skills we’re looking for in this role are:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Louise Dolphin.

Closing date: 25.05.26

Interview date: 11.06.26

#ShowTheSalary

Fundraising Manager

Location: York or Burgess Hill / Hybrid

Salary: £42,000 - £45,000 per annum DOE

Hours: 35hrs per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

 We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines.

This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind’s organisational priorities, financial sustainability goals, and growth ambitions.

The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving.

 MAIN TASKS AND RESPONSIBILITIES:

Strategic Leadership

• Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth.
• Set and manage annual income targets exceeding £500k to £1m.
• Identify new income streams aligned to Brainkind’s service model and expansion priorities.
• Work closely with senior leadership to align fundraising with operational and strategic objectives.

Income Generation (All Disciplines)

Lead and oversee income generation across:

• Trusts & Foundations – Develop compelling proposals for health, social care and rehabilitation funding.
• Corporate Partnerships – Secure and manage mutually beneficial local partnerships.
• Community & Events Fundraising – Grow supporter-led activity nationally.
• Individual Giving & Digital Campaigns – Strengthen acquisition, retention and legacy programmes.
• Statutory & Health Sector Funding (where applicable outside commissioned services).

Team Management

• Line manage, coach and develop a small fundraising team.
• Foster a high-performance, collaborative culture.
• Set KPIs and ensure strong pipeline management and reporting.

Relationship & Stakeholder Management

• Act as an ambassador for Brainkind externally.
• Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies.
• Work closely with marketing/communications to strengthen brand-led fundraising campaigns.

Governance & Compliance

• Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR).
• Monitor ROI and cost-effectiveness across fundraising activities.

ABOUT YOU:

• Knowledge of a broad range of fundraising and charity sector activities.
• Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator
• Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale).
• Experience in managing successful campaigns, both digitally and within the community.
• Strategic thinker with the ability to analyse data and manager performance pipelines.
• Be able to research, identify and build on opportunities for fundraising initiatives.
• Creative and innovative.

REWARDS:

You can look forward to excellent benefits including:

• A competitive salary of £42,000 - £45,000 per annum DOE
• 38 days annual leave (inclusive of bank holidays) (pro rata)
• Buy and sell up to 5 days annual leave.
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance.
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.

Key Responsibilities

1. Leadership & Management

• Provide clear leadership to the administrative and domestic team
• Foster a positive, inclusive, and accountable workplace culture
• Oversee recruitment, retention, and development of staff
• Implement systems and processes to support high quality care and improve operational efficiency
• Ensure effective use of clinical systems and digital services
• Lead on policies and HR processes

2. Strategic Oversight

• Contribute to and implement the organisation’s strategic plan
• Identify growth opportunities and service improvements
• Monitor performance against KPIs and drive continuous improvement
• Lead change management initiatives

3. Quality & Compliance

• Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
• Oversee audits, inspections, and action plans
• Maintain high standards of clinical governance and safeguarding
• Ensure robust policies and procedures are in place and followed

4. Operational Management

• Ensure safe staffing levels and effective rota management for the administration and domestic team
• Monitor occupancy levels and admissions processes
• Manage incidents, complaints, and risk effectively

5. Financial Management

• Manage budgets, financial planning and reporting
• Monitor income streams including OCC contracts and self-funding residents.
• Work with accountants and the finance officer to ensure financial stability
• Ensure efficient use of resources without compromising care quality
• Identify opportunities to improve income generation and operational efficiency.

6. Procurement & Resource Management

• Lead procurement strategy for equipment, supplies, and services
• Negotiate contracts and maintain supplier performance
• Ensure value for money and compliance with procurement policies

7. Stakeholder Engagement

• Build strong relationships with families, and external partners
• Liaise with local authorities
• Represent the organisation professionally in all interactions

8. Safeguarding & Risk Management

• Ensure robust safeguarding practices are embedded
• Lead on risk assessments and mitigation strategies
• Promote a culture of safety and transparency

Person Specification

Essential Qualifications & Experience

• Proven experience in a senior management role within health or social care
• Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
• Demonstrable experience in staff leadership and team development
• Experience in financial management and budget control
• Experience in procurement and contract management

Desirable

• Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
• Experience managing care services

Skills & Competencies

Leadership

• Strong, confident, and empathetic leadership style
• Ability to motivate and inspire teams

Strategic Thinking

• Ability to think long-term and align operations with organisational goals
• Data-driven decision-making

Communication

• Excellent verbal and written communication skills
• Ability to engage effectively with diverse stakeholders

Operational Excellence

• Strong organisational and problem-solving skills
• Ability to manage competing priorities

Financial & Commercial Awareness

• Understanding of budgets, cost control, and financial reporting
• Commercial awareness in procurement and service delivery

Personal Attributes

• Compassionate and values-driven
• Resilient and adaptable
• High integrity and professionalism

Key Performance Indicators (KPIs)

• Regulatory inspection ratings (e.g. Care Quality Commission)
• Occupancy rates
• Staff turnover and retention
• Budget adherence
• Resident and family satisfaction

Working Conditions

• On-site role, with participation in the on-call rota out of hours

Other Requirements

• Enhanced DBS check
• Right to work in the UK

Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.

Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.

Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.