Communications and advocacy manager jobs

Our Vacancy

Advice & Wellbeing Specialist - Make a real difference every day.

Location: Floating Outreach, covering, NE London, NW London, and South London

We’re looking for an Advice & Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a floating outreach role, so you’ll need to be prepared to work flexibly across NE London, NW London, and South London, with one day per week based in an office.

Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.

As an Advice & Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.

Your key responsibilities

You’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.

About you

• Experience delivering a range of advice and wellbeing advocacy in outreach, face-to-face settings.
• Extensive experience managing a large and varied caseload.
• Highly organised, able to prioritise effectively.
• Self-motivated, resilient, with a successful track record of engaging and supporting people in vulnerable and complex circumstances.
• Backgrounds may include: social services, family support, drug & alcohol services, Citizens Advice, homelessness charities.
• Awareness of the client group and ability to work empathetically.
• Confident using IT systems and collaborating with partners.
• Excellent written and verbal communication skills.
• Ability to travel across London (licence helpful but not essential).
• Qualifications in advice, wellbeing, or related fields (e.g., counselling, coaching, welfare rights).
• Committed to our values: Be kind, Do the right thing, Keep our promises, Get things done, Do what you say you’re going to do.

Why join us?

You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.

Here’s what you’ll get when you join us:

• Flexible and hybrid working
• 30 days' annual leave, plus bank holidays
• Up to 10% pension contribution, matched 1:1
• Two additional paid volunteering days each year
• Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

First stage interviews/assessment will be held on MS Teams on the 9/10 February.

Second stage interviews will be held in person at our Westminster Bridge Road Office Pitsea Office on the 16 February.  

Closing date: 28 January 2026

Please read before you apply

• You must have the right to work in the UK; we are unable to provide visa sponsorship.
• We reserve the right to close this advert early if we receive a high volume of suitable applications.
• This role will require an Enhanced DBS check.
• Travel will mainly be across London using public or own transport.

If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Specialist role.

Summary 

We are looking for a proactive and hands-on individual to join our growing team as a Community Assistant, playing a vital role in the day-to-day delivery of our community programme. This is a practical, people-focused role centered on creating safe, welcoming spaces where women can connect, learn, and grow. You will be at the heart of our events and workshops, handling the essential logistics that remove barriers and allow the women we support to engage fully.

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job description and person specification

Women who've survived trafficking and exploitation deserve spaces where they feel safe, valued, and free to grow. As our new Community Assistant, you'll be at the heart of our expanding community programme and making that happen. 

This is an exciting time to join Ella's. We're scaling up our workshops, events, and community activities, creating more opportunities for survivors to connect, learn, and move forward. And this practical, hands-on role will be central to that growth.

You'll be the one setting up workshops, coordinating the details that make events run smoothly, and creating the warm, welcoming atmosphere where survivors can thrive. From arranging transport to ensuring there are refreshments and fidget toys on hand, you'll handle the logistics that remove barriers and help women engage fully.

Every session you support, every practical problem you solve, it all adds up to something powerful: women reclaiming their futures. And you'll be building this work from the ground up

Key tasks

Casework provision 

• Provide support for our weekly sessions and programs.

• Contribute to the initial planning and development of regular and seasonal community events.

• Assist with delivering all scheduled workshops, courses, and community events.

• Manage logistical aspects of sessions, including preparing materials, setting up and tidying event spaces, and ensuring all essential items are available (refreshments, first aid supplies, registration and feedback forms, and fidget toys).

• Address practical barriers for attendees, such as coordinating transport expenses are covered and childcare support is arranged (if applicable).

• Create a welcoming and engaging atmosphere during sessions.

• Support in the creation of resources, such as short videos and simple manuals, to support basic skill development for survivors.

• Support the collection of survivor feedback, with a focus on helping those with language barriers so that everyone's voice is heard.

Administrative support

• Help complete and maintain all session plans, risk assessments, and reflection notes for community sessions.

• Maintain accurate and up-to-date records of attendance and M&E data registry.

• Support content gathering for communications as needed.

Person specification

Essential 

• Skilled in organising events and activities, ensuring they align with the needs and preferences of the survivor community.

• Strong organisational and administrative skills to manage paperwork, coordinate events, meet deadlines and maintain accurate records.

• Excellent interpersonal and communication skills to create a welcoming atmosphere and interact with diverse community members.

• Ability to maintain clear boundaries.

• Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail

• Empathy and a sensitive approach to working with vulnerable individuals and survivors.

• Problem-solving ability to address practical issues for attendees, such as transport or childcare needs.

• Attention to detail for tasks like record-keeping, data entry, and form completion.

• Basic IT skills including proficiency in word processing (e.g., Microsoft Word, Google Docs) and email.

• The ability to work effectively as part of a team to support the overall goals of the community program.

• Experience in a practical, hands-on role supporting or facilitating events, workshops, or group activities.

• Experience in coordinating logistics for events and workshops in collaboration with facilities management.

• Direct experience working with vulnerable individuals or in a community support setting.

• Experience with logistical tasks, such as setting up event spaces and managing supplies.

• Understanding of trauma and mental health support needs.

• Safeguarding and professional boundaries.

• Principles of good health and safety.

• Safeguarding children and vulnerable adults.

• Possess a commitment to follow the policies and procedures and ethos of Ella’s and be a committed advocate of our work 

• It is a requirement of this job role that she is female under the Equality Act 2010 

• The post holder is expected to be familiar with and have regard to the values and principles of Ella’s. The postholder must be prepared to operate within the ethos of the organisation and ensure that people of all backgrounds and beliefs are respected.

Desirable

• A second language is highly desirable. 

• Working with migrants, including refugees and asylum seekers.

• Experience supporting individuals with language barriers.

• Working in small charities.

• Familiarity with the challenges and barriers faced by survivors.

• Knowledge of local community resources or support networks.

• Experience of working with people from different backgrounds

Benefits 

• You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.

• You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.

• Access to a professional supervisor.

• 28 days holiday, plus bank holidays.

• Regular social wellbeing initiatives.

• Health benefits programme for all staff.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• Due to the nature of the work, this post is for women only.

• The role is subject to a six-month probationary period.

• An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.

How to apply 

To apply for this role, please submit the following: 

• Up to date CV 

• Covering letter 

• Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents. 

Please apply on CharityJob with your CV and covering letter before 9:00am on Thursday 12 February 2026.

We will review applications as we receive them and may offer interviews before the closing date. It is intended that interviews will be held in person or online in February/March. Candidates will be invited to interview by email, so please check your spam. 

Please also note that appointment to this role will be subject to a enhanced DBS check. 

Two reasons why you should join Ella’s

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free. 

2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities: 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation. 

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across South Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based with requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.

You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.

Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.

From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.

As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.

Key responsibilities may include:

• Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
   
• Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
   
• Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
   
• Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
   
• Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.

• Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.

​Interview details:

• Date: Week commencing 23rd February 2026
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
   
• Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
   
• Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
   
• Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
   
• ​Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
   
• Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.

​Desirable Criteria: 

• Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
   
• Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across North Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Mentivity is seeking 2 Senior Youth Workers to support the delivery of high-quality, safe and engaging youth work sessions for young people across our Southwark youth clubs and school holiday provision. Female applicants are particularly encouraged to apply as part of our commitment to building a diverse and representative workforce.

This role is ideal for an experienced youth work professional who is passionate about empowering young people, creating inclusive spaces, and supporting positive personal, social and emotional development.

About Mentivity:

Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, families and communities.

Through Mentivity House, we provide a dedicated space for youth development and community engagement, including youth clubs, tailored programmes and respite provision. Our work focuses on raising aspirations, improving life outcomes and ensuring young people feel seen, heard and supported.

What we do:

Youth Work & Mentoring
High-quality, relationship-led youth work that supports young people to develop confidence, resilience and life skills.

Mentivity House & Community Delivery
Inclusive youth clubs, community programmes and safe spaces rooted in the needs of the local Southwark community.

Holiday & Enrichment Programmes
Structured, engaging school holiday provision offering activities, trips, meals and enrichment opportunities for young people who benefit from additional support outside term time.

The Role:

As a Senior Youth Worker, you will play a key role in delivering engaging, youth-led sessions across community and holiday settings. You will build trusted relationships with young people, model positive behaviour, uphold safeguarding standards and contribute to a safe, welcoming environment where all young people can thrive.

You will also support inclusive practice, particularly for young people facing additional challenges or vulnerabilities, and work collaboratively with staff, volunteers and partners to ensure high-quality delivery.

This is a rewarding opportunity to make a real difference within a values-driven organisation that is deeply committed to young people and the communities we serve.

#Senior Youth Worker #Mentor #Youth #Youth Worker #Youth Work #Youth Mentoring #Senior Youth Work 

Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.  

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required. It is fixed term until October 2026.

Key Responsibilities

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
• Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
• Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
• Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery and evaluation of services.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
• Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
• Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

The closing date for this role is 6th February 2026. We reserve the right to close the vacancy earlier if sufficient applications are received before then, so early applications are encouraged.

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are looking for a new Independent Sexual Violence Advisor to join our team in providing advocacy and support to survivors of rape/sexual violence and sexual abuse.The ISVA will be based in our central Reading office, with the option of hybrid working. ISVAs will need to travel within Thames Valley to meet clients as required.

Main Purpose of the Role:

To provide advocacy and support to survivors of sexual violence.  The ISVA will support adults who have reported or are wishing to report this crime navigate the criminal justice system. The ISVA will work closely with the Police Service, Sexual Assault Referral Centre, CPS, and other relevant organisations. 

ISVA Main Duties

· Provide advice, guidance and information to adults who have experienced rape and sexual abuse.

· Support service users that have been referred to Trust House Reading.

· Support clients in making informed choices about their future options.

· Explain relevant criminal, legal and civil remedies and housing options to clients as required.

· Assess the risk and support needs of clients.

· Develop individual support plans to address risks /support needs of clients.

· Ensure that clients are aware of the services to which they are entitled and advocate for them to help them access services.

· Understand the legal framework relating to the protection of children and vulnerable adults including the policy and procedures in relation to safeguarding children and vulnerable adults.

· Support ISVA clients through the criminal justice system, explaining the procedures and their role and rights within that system, referring to Victim Support or the Witness Care Service as appropriate.

· Support the service user in making a witness statement and attending court.

· Keep the service user informed about case progress on behalf of the police in line with the requirements of the Service Code of Practice.

· Participate in case conferences with the police, CPS and prosecuting barrister.

· Assist clients accessing special measures.

· Liaise with the police, CPS and other service providers on behalf of the service user.

· Provide information and support in relation to Criminal Injuries Compensation.

· Help clients to develop their own support network.

· Refer on and arrange meetings with other agencies/services as necessary, for instance, sexual health services, mental health, drug and alcohol, counselling, housing etc.

· Actively and positively engage with other voluntary sector agencies, including sexual violence specialist agencies e.g. domestic violence service outreach, IDVA and refuge providers.

· Maintain and update records of all cases including initial referral, risk assessment, subsequent risk assessment, care and safety plans, and action taken.

· To understand and assess other support needs of clients, for example translation or interpretation needs and be fully aware of available resources.

· Where an assault is related to domestic violence and the client is assessed as high risk, refer on to Multi Agency Risk Assessment Conference (MARAC) following locally agreed protocols (including working proactively with the Independent Domestic Violence Advisor Service), attend and participate in meetings and follow-up on actions agreed in MARAC.

· Contribute to the development of policies, protocols, guidelines, strategies within practice area if necessary.

· Collate areas of service gap and service inadequacy to feed back to the commissioner and the relevant strategic groups.

· Note and feed back to the commissioner and the relevant strategic groups or other appropriate body any consistent difficulties clients are having accessing services.

ISVA Person Specification

Essential:

· Educated to A-level standard.

· Experience of working with vulnerable clients.

· Knowledge of the impact of rape/sexual violence and sexual abuse on service.

· Knowledge of the criminal justice system for survivors of rape and sexual abuse.

· Understanding of the principles of risk assessment and safety planning.

· Pro-active.

· Empathic, with a non-judgmental approach.

· A good listener.

· Strong crisis management skills.

· Understanding of the process of seeking help and barriers to seeking help.

· Good written and verbal communication skills.

· Ability to work on own without close supervision.

· Ability to manage caseload and work priorities.

· Ability to share sensitive information, adhering to protocols.

· Understanding of child protection and safeguarding issues and legal responsibilities.

· Willingness to undertake regular training.

· Willingness and ability to work with clients of all genders.

· Commitment to continued professional development.

· Knowledge of and commitment to diversity issues.

· Ability to work safely and within boundaries.

· Completed accredited ISVA training course (or equivalent) or willingness to complete the training.

· Willingness and ability to travel across the Thames Valley when necessary.

· Computer literate: word-processing, emailing, data collection/spreadsheets.

· Ability and willingness to work in partnership and as part of a team.

Desirable:

· Professional qualification in social work or related field.

· Current full driving license and own vehicle.

About the Refugee Council 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level. 

Inclusion and accessibility 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values 

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do. 
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding. 

About the role

The UK government’s resettlement programmes (such as UKRS, ARAP as well as other UK Resettlement Schemes) support refugees who are selected and processed in the region of origin and brought to the UK with their status already determined. Under this scheme, a specific quota of refugees will be coming to the UK for resettlement. The Refugee Council has agreed to work in partnership with Kent County Council to deliver the regional programme.

The Refugee Council resettlement team provides advice and support for resettled refugees to help them adjust to live in the UK, access services and mainstream provision and establish community link.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 30 January 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Job Purpose:

WomenMATTA delivers innovative services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one practical and emotional support, advocacy and group work.  

This post is two-fold; the post holder will provide in-depth, ongoing support to a small caseload of complex cases, whilst they also support with the coordination of the WomenMATTA Hubs. The post holder will also provide administrative support, ensuring quality standards are consistently met, staff are effectively managed, and partnerships are maintained.   

Key Responsibility Areas

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.  
2. Support effective service delivery, staff practice, and safeguarding across WomenMATTA services. 
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.  
4. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.  

For the full list of responsibilities, please download the recruitment pack.

Terms & Conditions:

Start date:February 2025

Salary: £30,702 per annum
Location: Manchester and Trafford, Greater Manchester

Working hours: Full time: 35 hours per week

Contract: Fixed term until 31st March 2026 (extension subject to funding)

To Apply:

Applications close: Thursday 29th January 2026 – 9am. We reserve the right to close the advert early.

Interviews with Women in Prison: Week commencing 9th February 

Submit a completed application form. Please note, we do not accept CVs.

If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk. org.

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system. 

In line with legal requirements and the nature of our work, this role:

• Is restricted to women only as a genuine occupational requirement
• Requires the right to work in the UK
• Is subject to an Enhanced + Adult Barred List DBS check
• Is subject to successful HMPPS enhanced vetting

Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex.

Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references)

Salary: £32,151 - £34,020 (pro rata).

Contract: This is a permanent contract.

Hours: 28 - 35 hours per week.  

Holiday: 25 days per year pro-rata, plus additional gift days at Christmas.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline: 9am, Monday 2nd February 2026.

Interviews:  Wednesday 11th February 2026.  

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

The role of an ISVA is to support victims and survivors by:

·Ensuring their voice is heard.

·Helping them make the choices that feel right for them.

·Accompanying them to important appointments and to court.

·Supporting them with their next steps after the legal process is over, regardless of the outcome of the case.

If victims and survivors are considering reporting to the police, ISVAs can also help them by:

·Providing impartial information to enable them to make an informed decision.

·Offering an overview of police processes and what to expect if they do decide to report.

·Supporting them in their next steps.

CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford.

Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC).  Clients can also refer themselves.

Duties and Responsibilities

For all clients

· To liaise with CARA’s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service.

· To undertake risk assessment and support needs analysis with clients.

· To develop individual service plans to address risks/support needs of clients. 

· To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements.

· To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. 

· To help clients to develop their own support network.

· To explain criminal, legal and if relevant, civil remedies to clients.

· To provide information in relation to the Criminal Injuries Compensation Scheme.

· Where relevant and with client’s consent, to keep other agencies informed about important changes in client’s situation.

· To consider safeguarding issues and follow CARA’s safeguarding policy and procedures.

If a client reports to the Police

· To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it.

· Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial.

· To liaise with the police and CPS on behalf of the client.  To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice.

· To participate in case conferences with the police and CPS. 

· To understand and support the need for some clients to access special measures.

General

· To manage a caseload of around 50 clients (pro rata), including adults, young people and children.

· To travel to client meetings in a variety of settings, including outreach premises and clients’ homes.

· To maintain and monitor records, using a purpose-built online database.

· To follow procedures and protocols so that the safety of the client is kept central to any process.

· To note and feedback to other agencies any difficulties clients are having accessing their service.

· To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. 

· To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations.

·To participate in team meetings, supervision, training and development. 

·To participate in co-location working within Colchester and Chelmsford police stations.

· To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions.

· To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts.

· To be aware of resources available regarding interpreters, signers etc.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding.

· To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website.  We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the northwest region and take this forward supporting Methodist churches and work.

Hours of work: 21 per week

About you

The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Cumbria Methodist District requiring regular travel within this District area, and to provide support to colleagues across the regional area of the North West, which may involve occasional travel. The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

Our Culture, Values and Benefits:

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.

Closing date: 6th February 2026

Shortlisting date: W/C 11th February 2026

Interview (in person): 23rd February 2026

We reserve the right to close the vacancy early if we receive sufficient applications.

War on Want is recruiting for a permanent Department Director to lead our campaigning, policy and international partnerships and programmes work. This role will suit a dynamic self-motivated and experienced Department Director. You will need significant senior management team experience, as well as experience of managing thematic experts and campaigners and leading the delivery of impactful and transformative campaigns.

As a member of War on Want’s senior management team, you will be responsible for ensuring and overseeing the effective planning, implementing and monitoring of War on Want’s campaigning, policy and international partnerships and programmes work. Working with the Executive Director and Senior Management Team colleagues you will also contribute to the overall management of the organisation.

This is a unique and highly rewarding position for a creative and inspirational individual to join the leadership of an impactful charity working both in the UK and globally on some of the most challenging social justice issues. The role oversees our programmes and campaigns on climate justice, economic justice, and on militarism and security issues, including our priority work on Palestine. This is a great opportunity to join a dynamic staff group dedicated to making a genuine difference in the fight for global justice. 

War on Want staff can work from War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP and from home. Some travel within the UK and overseas may be required.

For more information on the role and to apply, please visit our website.

Deadline for applications: 23.59 on Sunday 8 February 2026.

War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:

·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.

·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit. 

·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.

·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.

·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.

The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to  facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.

The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:

Governance and Reporting

- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.

- Build and support strong relationships with partners.

- Provide contract support and management.

- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.

- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.

- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.

- Ensuring the voice of those we support is heard.

Developing external relationships

- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.

- This will include support for pathway development between services, including those not currently within the partnership.

- This role will also be required to represent the partnership in local appropriate forums

Coproduction and Design

- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.

- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.

Quality Assurance and Compliance Management

- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.

- Quality checking data on the case management system.

- Liaising with the commissioners around quality checks.

Growth/Sustainability

- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.

- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.

- Supporting and contributing to wider business development opportunities.

About you

You will have the following skills, knowledge and competencies:

Essential

· Desire to support a unique impact-led project

· Passion to make a difference to those who are at risk of Domestic Abuse

· Tenacity and a desire to overcome obstacles

· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions

· Ability to make sense of something complex and recommend practical solutions

· Can confidently communicate your ideas verbally and in writing

· Can simplify complexities and adapt your communication so others can understand

· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests

· Ability to work independently and use own initiative to find solutions

· Experience of working in a relatable field

· Ability to network with a wide range of organisations

· Team player with a strong work ethic

 Desirable

· Coaching/mentoring skills

· Experience of quality checking work

· Experience of working in the Domestic Abuse sector

· An understanding of the challenges that impact on the delivery of Domestic Abuse Services

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.