Community support jobs

Warehouse & Logistics Coordinator

One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)

Help keep our food bank running and support people facing food insecurity across South Bucks

One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.

We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.

If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.

About the role

As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.

This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.

Reporting to: Operations Manager

Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE

Hours: 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.

A full driving licence is essential, along with a willingness to drive the charity's van.

Key responsibilities

Warehouse Operations

• Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
• Organise and rotate stock to ensure food is stored safely and efficiently.
• Monitor inventory levels and maintain accurate stock records.
• Ensure adequate stock levels are available for food parcel preparation.
• Maintain a clean, safe and organised warehouse environment.
• Report shortages, surpluses or operational issues to the Operations Manager.

Volunteer Coordination

• Supervise and support warehouse volunteers during daily operations.
• Provide clear guidance and ensure volunteers follow warehouse procedures.
• Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.

Food Stock Management

• Carry out and review weekly stock checks.
• Identify low stock levels and report requirements to the Operations Manager.
• Liaise with the Finance and Procurement Coordinator regarding purchases.
• Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.

Health & Safety

• Promote and maintain a strong health and safety culture within the warehouse.
• Carry out routine checks, including temperature monitoring and environmental checks.
• Ensure compliance with food hygiene, manual handling and warehouse procedures.
• Act as Deputy Fire Warden.
• Work with external contractors, including pest control and PAT testing providers.
• Escalate concerns and support the implementation of health and safety improvements.

Facilities and Vehicle Management

• Support the upkeep, security and maintenance of the warehouse building.
• Ensure the charity van remains roadworthy, legally compliant and well maintained.
• Liaise with waste management providers and other service contractors.
• Undertake other reasonable duties as required to support the charity's operations.

About you

We are looking for someone who is:

• Experienced in warehouse, stockroom or inventory management.
• Highly organised with excellent attention to detail.
• Comfortable supervising and motivating volunteers.
• A confident communicator who enjoys working with people.
• Practical, proactive and willing to get involved wherever needed.
• Able to identify and solve operational problems quickly.
• Physically fit and able to safely lift items up to 25kg.
• Committed to supporting people experiencing hardship within the local community.
• Adaptable and able to manage changing priorities.
• Competent using basic IT systems, spreadsheets and stock management tools.

A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.

What we offer

Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.

We offer:

• Salary of £13,600 per annum (£28,000 FTE)
• 25 days annual leave plus Bank Holidays (pro rata)
• Contributory pension scheme
• Employee Assistance Programme
• Ongoing training and mentoring
• Opportunities to develop new skills and gain valuable charity sector experience
• A welcoming and collaborative working environment

Additional information

The successful candidate will be required to:

• Undergo a DBS check.
• Provide details of two referees.
• Complete relevant induction and training programmes.

One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work.

This is a full-time, permanent role working 35 hours per week.

What you’ll be doing

If you were working with us, you would be:

• Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals
• Working collaboratively with clients to identify their individual needs and the level of support required
• Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances
• Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles
• Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective
• Enabling access to wider opportunities such as training, education, volunteering and other development pathways
• Making appropriate referrals to external services and partner organisations to ensure holistic support for clients

This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes.

What we offer

• 30 days annual leave plus public holidays (FTE) 
• Flexible, paid Wellbeing Hour every fortnight (FTE) 
• 35 hours working week
• 6% employer pension contribution 
• 1 day per week working from home subject to completion of Homeworking Checklist
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Paid carers' leave available

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Please note that this is a re-advertised vacancy. Previous applicants who have already been assessed through the interview process for this role will not be reconsidered at this stage.

Community Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Community Mental Health Recovery Worker

Location: Based in Catford in a well connected area near Forest Hill and Catford Bridge stations, with nearby bus routes including the 171 and 185. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £28,800

Shift Pattern: 37.5 per week on a pro rota between Monday to Sunday on a rota between 08:30 - 21:00. Shift patterns and weekly hours may vary dependent on service and resident requirements. You may be required to work Bank Holidays.

About the Role

We are seeking a dedicated and compassionate Community Mental Health Recovery Worker to join our team based in Catford. Penrose Jigsaw Service is a forensic mental health service and work in partnership with South London and Maudsley NHS Trust (SLaM).  You will empower and motivate both our male and female residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person-centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.

Your focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches. We provide supported accommodation within a forensic step-down service, delivering residential and community-based support. We provide intensive accommodation-based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants. Support includes medication support, supervision, and regular health and safety checks, tailored to meet the complex and challenging needs of our residents and participants.

Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We are looking for someone compassionate and driven individual, with a genuine desire to support others in achieving their goals and overcoming challenges. You thrive in a fast-paced, dynamic environment, and can remain calm and non-judgmental in difficult situations. Great communication skills are essential, allowing you to build meaningful relationships with residents, colleagues, and external partners. You are proactive, solution-focused, and possess a solid understanding of the complex needs faced by individuals with mental health issues. You are adaptable, able to work flexibly, and committed to SIG’s mission of empowering individuals through innovative and inclusive support.

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly mental health and substance dependency
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

COMMUNITY ENGAGEMENT AND OUTREACH INDEPENDENT STALKING ADVOCATE (ISA) 

Location: Hybrid – Community & Office/Homeworking 

Hours: Full Time 

Type of Contract: Permanent 

Salary: £33,950

Reports to: Specialist ISA Practice & Development Manager

ABOUT SUZY LAMPLUGH TRUST: 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

Role overview: 

This is a new and developing service focused on increasing accessibility to stalking support for underrepresented and marginalised communities across London.  The postholder will play a key role in designing, embedding, and delivering this community-based model, working closely with community groups, partners, and volunteers whilst holding a small caseload leading to building trusted pathways into service for communities that may face barriers to accessing traditional support. 

The role will oversee two key initiatives: 

1. Community First Responders:  Trained volunteers with lived and/or professional experience (including LGBTQ+ communities, racially minoritised groups, victims with disabilities, neurodivergent individuals, and those with other accessibility needs) who provide face-to-face stalking support and awareness across London. 

2. Community Champions: Staff/volunteers within third-party organisations within the London ecosystem of service providers who are trained to provide first-responder level support within their own communities. 

The role builds and manages networks of community champions and first responders while holding a reduced advocacy caseload. 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). 

What we offer: 

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package: 

·Hybrid Working: With a minimum of 40% office-based work

      Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays 

·Special Leave: Including days for personal milestones, like moving house or celebrating your birthday 

·Pension Contribution: 5% employer contribution 

·Health & Wellbeing App: Access to counselling, advice, and discounts 

·Occupational Sick Pay increasing with service 

How to Apply: 

Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered. 

We are looking for a resilient and dedicated person to join our team in Avon & Somerset team as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV). The service provides support across the whole geography of Avon & Somerset.

This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid working both from home and our office in Bristol (a suitable and confidential workspace at home is required).

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline. If further funding became available there may be an opportunity for more hours.

Key Responsibilities:

• Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
• Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet victim's needs as identified in the risks and needs assessment.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
• Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support victims through the criminal justice system.
• Support the empowerment of the victim.
• Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work.

About you

You will need:

• A good command of the English language both verbally and in writing.
• A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
• Understand Safeguarding issues and the legal responsibilities surrounding these issues
• Direct service delivery experience to victims of domestic abuse or APV/CPV
• Experience of working within a multi-agency and legislative framework
• Experience of managing a complex caseload, to prioritise work and deal with competing demands
• Strong crisis management skills and the ability to deal with stressful and difficult situations
• Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals

Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

As our Community & Events Fundraiser, you will play a key role in developing and delivering an engaging programme of fundraising activities. Working closely with the Head of Income Generation & Engagement, you will help grow income, strengthen supporter relationships and ensure events are delivered to a high standard.

Key responsibilities include:
• Developing and delivering a community and events fundraising programme to achieve income targets
• Building strong relationships with fundraisers, supporters and community groups to maximise engagement and retention
• Planning and managing a range of events including challenge events, special events and third-party activities
• Supporting participants to maximise their fundraising potential through excellent stewardship
• Identifying new fundraising and event opportunities, including sponsorship prospects
• Monitoring event performance, managing budgets and reporting on outcomes
• Maintaining accurate supporter data using CRM systems and contributing to reporting
• Representing the organisation at events, meetings and within the community

This is a varied, fast-paced role offering the opportunity to make a real difference to mental health support in the local community.

About you:

We’re looking for a motivated and organised individual who thrives on building relationships and delivering results.

You will ideally have:
• Experience in fundraising, events, sales or a target-driven environment
• Strong communication and storytelling skills, with the ability to engage a wide range of audiences
• Proven ability to manage projects or events from planning through to delivery
• Excellent organisational skills and the ability to work at pace
• Confidence in building partnerships and representing an organisation externally
• IT literacy, including Microsoft 365 and CRM systems

A passion for supporting mental health and a creative, proactive approach will help you succeed in this role.

About the organisation:
Mid and North East Essex Mind is a leading local mental health charity and part of the national Mind federation. We are dedicated to ensuring that no one feels alone by delivering vital mental health services across our communities.

We offer a supportive and inclusive workplace, with benefits including generous annual leave, flexible working, wellbeing support, training and development opportunities, and a strong focus on staff wellbeing.

Other roles you may have experience of could include:
Events Officer, Community Fundraiser, Fundraising Executive, Events Coordinator, Partnerships Officer, Income Generation Officer, Charity Fundraiser

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

Jolly Josh is seaking a dinamic and approachable experienced fundraiser to:

Grow income by developing and maintaing relationships with our community

To develop and deliver a varied programme of fundraising activity across a range of income streams.

Working alonside and in co-operation with the centre manager, trustees and staff to fulfil our aim of widening our reach as much as possible, while building strong relationships with our community.

Identify new opportunities and ensure supporters feel valued

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £49,217 - £53,148 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 12/07/2026

Ref No: 1088

Are you an experienced fundraising leader with a passion for bringing people together, creating memorable experiences and inspiring communities to support a cause that truly matters?

At Tŷ Hafan, we are here to ensure that when a child’s life will be short, no family has to live it alone. Our Income Generation team plays a vital role in making that ambition possible.

We are looking for a Head of Community and Events to lead and grow two very important fundraising areas: Community Fundraising and Fundraising Events. This is an exciting opportunity to shape strategy, inspire a talented team, develop meaningful supporter relationships and create outstanding fundraising experiences that grow long-term income and impact.

About the role:

As Head of Community and Events, you will provide strategic leadership for a varied and ambitious programme of fundraising events and community activity. You will lead the development and delivery of plans that maximise long-term income and contribution, while ensuring every activity is safe, professional, supporter-focused and aligned with Tŷ Hafan’s wider strategy.

You will lead the Events Manager and Community Fundraising Manager, supporting them and their teams to deliver high-quality fundraising activity, build strong relationships and identify opportunities for growth. Working closely with colleagues across Income Generation, Marketing and Communications, BI and the wider charity, you will use insight, innovation and collaboration to strengthen our reach across communities in Wales.

This is a leadership role for someone who can combine strategic thinking with hands-on delivery, financial confidence with creativity, and strong people leadership with a genuine commitment to excellent supporter experience.

The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.

About you:

You will be a confident and values-led fundraising leader with experience of managing and motivating teams to meet targets and maximise return on investment. You will understand what it takes to deliver successful fundraising events and community activity, and you will bring a track record of building strong, mutually beneficial relationships with supporters, partners or customers.

You will be strategic, curious and solutions-focused, with the ability to turn data and audience insight into practical plans that improve performance and supporter experience. You will be an approachable and resilient leader who can inspire others, work collaboratively, solve problems creatively and represent Tŷ Hafan with warmth, professionalism and integrity.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

For any queries regarding the role, please email. 

Agencies need not apply. 

Closing date: 12th July 2026

Interview Date: 27th July 2026

We are seeking a dedicated and compassionate Caseworker to join our Multicrime team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Welcome Bonus: £500 on successful completion of probation period.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Make calls to offer support to victims of crime, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
• Work alongside and oversee the casework management of a small number of volunteer supporters
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff and the volunteer team to provide a seamless service to clients

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:  

• the Change Project of the year award in 2023 
• the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards 
• Fundraiser of the Year award at the National Fundraiser Awards 2026   
• The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026​ 

It’s been a successful few years for the Events team with good results across the board – increasing income by over £1 million every year since 2023, a big part of which has been due to the huge growth of virtual challenges. And we just won Fundraising Charity of the Year at the National Fundraising Awards 2026!

Now’s an exciting time as we’ve recently expanded the team again, bringing in new resource to give our different activity areas space to grow and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their work within our ambitious and supportive team.

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship skills and a love of creating great supporter experiences are essential. A big part of the role will be project managing fundraising activities which will require a proactive approach and an eagerness to learn, as well as some experience of leading a project yourself in the past.

Examples of projects include the Walk 100 Miles in May, Cycle 300 Miles in June and 12 Dips in December, but you will work on a variety of activities with the team – sharing learnings and supporting each other to hit our shared goals. You will receive the training and support you need to succeed.

Key Responsibilities

Event management and delivery

· Lead the delivery of the fundraising activities you are working on – monitoring objectives, budgets and the bigger picture to ensure that opportunities are seized and risks are minimised.

· Create and follow action plans for your projects, taking responsibility for processes and the delivery of tasks on time.

· Maintain strong working relationships with suppliers and third-party organisations.

· Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.

· Analyse project results based on KPIs & feedback, proactively suggesting changes & improvements.

Stewardship 

· Lead on the delivery of supporter journeys for your projects, providing a high level of stewardship which motivates our fundraisers to raise more and remain loyal supporters of PCR.

· Lead on relationship management as required for the fundraising activities you are working on.

· Carry out stewardship tasks using tools like Mailchimp, GivePanel, JustGiving & Funraisin, for which training will be provided.

· Use feedback & data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.

Marketing and recruitment

· Work with the team to create effective marketing plans and lead on their implementation to meet acquisition targets.

· Create recruitment assets which are tailored by a good understanding of our audiences.

· With the support of the team, track and analyse marketing performance to proactively suggest improvements.

Administration and database

· Oversee stock management via our fulfilment house and ensure we have high quality fundraising merchandise.

· Carry out participant data processing, income processing and budget management tasks as required – including coding, database administration, supplier payments, and income & expenditure tracking.

· Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.

Strategy and development

· Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.

· Contribute to team strategy and budgeting, working with the team to create exciting plans.

· Lead on relevant projects to improve how we do things – from stewardship & content, to processes & compliance.

· Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!

Teamwork

· Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

· Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

· Be flexible in busy times, working together to meet team goals, and sometimes getting involved with other projects and tasks across the Public Fundraising team.

· Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would be a keen learner and a great team player, with:

· Great project delivery skills and an eagerness to develop into a more autonomous project manager.

· A proactive attitude and willingness to get stuck in.

· An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.

· A strong interest in events & community/ peer-to-peer fundraising activities.

· A results-driven attitude and strong sense of personality accountability.

· Excellent communication and relationship building skills, including written and on the phone/ in-person.

· Excellent organisation skills and an ability to identify the best use of time to complete your work.

· Very good attention to detail, IT skills and the ability to use a CRM database.

· A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.

How to apply

Please send your CV & supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, with examples of previous experience.  Successful applicants will be invited to an online interview taking place w/c 20th July, and a second round may take place at our offices in London on w/c 27th July.

We’re looking for an enthusiastic and passionate Head of Fundraising  to play a significant role in the growth of Bags of Taste. 

This is an exciting opportunity for a motivated and proactive individual who is keen to make a tangible difference. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be responsible for fundraising and delivering a plan to raise funds from a variety of sources - including trusts and foundations, digital fundraising and individual giving. You’ll work with our corporate and community fundraiser to raise income through corporate partnerships and community fundraising. We expect that trusts and foundations funding will form a large part of this role and this includes securing larger and multi year grants. 

Bags of Taste is a small and ambitious charity and you’ll be an integral part of our growth and be able to make this your own role. Working closely with our CEO and being part of the management team, you’ll be involved in organisation wide decision making and strategy. 

We’re looking for someone with a track record in fundraising and income generation within the charity sector, who shares our commitment to empowering local people and creating happier and healthier communities for life.

Key responsibilities

Whilst we appreciate that many fundraising skills can be transferable, we’re looking specifically for someone with charity fundraising experience for this role. 

Income generation

• Develop and implement a fundraising strategy to raise funds from a variety of sources(trusts and foundations,companies, individuals, digital fundraising, the community and events).
• Research funding opportunities and develop and approach a pipeline of prospects
• Implement systems across Bags of Taste to ensure all funding is maximised
• Achieve agreed income targets
• Prepare budgets and track income and forecasts
• Develop persuasive funding proposals,cases for support and reports
• Develop new funding or partnership opportunities through presentations, applications, pitches and proposals
• Create awareness of fundraising at Bags of Taste 
• Attend networking events  

Relationship Development and Stewardship 

• Build and maintain relationships with funders, partners, donors, trustees and key stakeholders
• Ensure excellent stewardship for all funders and donors in order to build strong, long term relationships. 

Management 

• Manage the Corporate and Community Fundraiser
• Manage any other fundraising team members if the team grows
• Manage and support any volunteers and work with external agencies/partners.

General 

• Maintain accurate records across all fundraising income streams including contact and relationship and financial data
• Ensure all activity complies with all fundraising regulations, GDPR and all relevant legal requirements 
• Prepare reports and data for the Board of Trustees/management team
• Support finance staff with preparation of the annual accounts and financial recording
• Monitor and manage fundraising risks
• Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekend

Person specification

Essential 

• A minimum of 3 years’ experience managing a number of fundraising streams in a charity
• Experience of successfully securing large/multi-year grants from trusts and foundations
• Track record of reaching income targets.
• Experience of developing fundraising strategies and plans 
• Experience of managing staff
• Exceptional interpersonal and presentation skills 
• Excellent written skills - you’ll need to be able to write compelling presentations, proposals, applications and reports
• Excellent relationship builder and ability to network, build, and nurture relationships with a wide variety of people
• Strong negotiation skills
• Excellent organisation and project management skills and ability to work to tight deadlines
• Proactive, self motivated and tenacious 
• Self starter with the ability to set your own workload
• Strong attention to detail 
• Strong IT skills including all word packages 
• Good knowledge of all social media channels including relationship building on Linked in 
• Good understanding of the relevant fundraising codes of practice and GDPR/data protection
• Passion for the work of Bags of Taste 
• Flexible and able to attend networking events/events occasionally out of work hours as part of the role.

Desirable

• A relevant professional qualification eg Institute of Fundraising Certificate or Diploma in Fundraising 
• Experience of charity communications
• Good understanding of CANVA and WordPress
• Good understanding and knowledge of food insecurity and health issues

We recommend you read the full job pack before applying. 

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical. There are lots of opportunites to raise funds. 

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there's lots of opportunities and scope to raise funds. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

We are looking for a resilient and dedicated individual to join our Avon & Somerset team as a Caseworker, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support to anyone aged over 18 affected by crime and anti-social behaviour across the whole geography of Avon & Somerset. This role is part-time, and is hybrid working both from home and 1 day a week in Keynsham Police Station (a suitable and confidential workspace at home is required).

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional and tailored support? Do you want to contribute to change & improvement for those who need it?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker you will provide high quality support to victims of crime and anti-social behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline.

During initial training and whilst awaiting police vetting the successful candidate will be required to work 1 day a week from our office based in the Vassall Centre in Fishponds, Bristol. When vetting has completed the job location will be Keynsham Police Station, with occasional working days from the Vassall Centre.

Key Responsibilities:

• Effectively manage a caseload of self-referrals or referred victims.
• Ensure each victim receives individually appropriate tailored support that fully meets their needs, keeping complex needs central to all processes and decisions.
• Throughout a support relationship consistently revisiting impacts and outcomes of the victim, addressing emerging support needs within an agreed framework.
• Undertake risk and needs assessments to address the specific needs of the victim in line with VS operating procedures.
• Follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
• Identify barriers to individuals accessing our services and determine solutions. Working with existing multi-agency partners to which victims can be referred for ongoing and specialist support.
• To work alongside a team of staff and volunteers to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, to deliver individual, bespoke services with respect, dignity and sensitivity.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary.

About You

You will need:

• An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Effective verbal and written communication skills.
• The ability to use IT applications competently.
• An understanding and practical application of Equal opportunities and diversity and inclusivity.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• An ability to balance competing needs and priorities.
• An ability to work independently and as part of a team.
• The ability to maintain professional boundaries.
• Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements.
• A successful track record of building effective working relationships across internal and external stakeholders.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Supporter Care Coordinator
Contract type: Fixed term, 12-month FTC with the possibility of extension
Working hours: Part time, 22.5 hours (3 days) per week
Working Pattern: Preferably Monday to Wednesday
Salary: £26,227 per annum, FTE (£15,736 per annum for 22.5 hours per week)
Salary Banding: Level 2
Location: Taunton, Somerset. Hybrid working available with 1-2 days per week expected in the office.

About Us

Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.

About You and the Role

This is a fantastic opportunity to support the Fundraising Team at Somerset Wildlife Trust. By providing great supporter care and key administrative support to the team, particularly membership, you will help to maximise engagement and income from supporters of Somerset Wildlife Trust.

Key Responsibilities and Tasks

The Supporter Care Coordinator will provide exceptional supporter care and key administrative support to the fundraising team, particularly membership, to maximise engagement and income from supporters of Somerset Wildlife Trust by:

Supporter care:

• Being the first point of contact for the majority of our supporters and offering first-class stewardship to ensure our members and donors feel well-supported.
• Maintaining the highest standards of supporter care, including when responding to enquiries, judging when to involve colleagues to maximise potential support and income.
• Providing efficient data entry and administration, including for membership, fundraising appeals, community fundraising and events, processing all donations, including credit card payments and cheques, accurately.
• Supporting the Fundraising Data Specialist with the efficient processing of monthly Direct Debit and Gift Aid claims. Assist in financial reconciliations.
• Managing the day-to-day operations of the online shop, which includes the management of the website presence, fulfilment of all shop purchases and payments, and developing new products/adoptions as agreed with the Fundraising Development Manager.
• Being able to manage multiple tasks and requirements whilst demonstrating excellent time management
• Demonstrating good problem-solving skills and being able to work independently to deal with most enquiries and issues arising during the day.
• Providing administrative support for the Fundraising team.
• Identifying and proposing improvements that can be made to internal processes to help make the team more efficient.

CRM (Raiser’s Edge) & Systems:

• Maintaining accurate and up-to-date records on the Trust’s supporter database (Raiser’s Edge), including by uploading new memberships, donations and event attendees and updating records.
• Work with other team members to manage the recording of fundraising activity and income to help them become confident users.
• Producing electronic member retention letters and working with the Fundraising Data Specialist to make other improvements to processes to maximise effective use of Raiser’s Edge.
• Assisting in the ongoing development and improvement of Raiser’s Edge and in the support of other teams using the system.
• Supporting Fundraising colleagues with other systems used in the day-to-day work of the team.

Stakeholder relationships:

• Managing the day-to-day relationship with our membership recruiters at SWWFL, including the member upload processes, maintaining data quality, providing additional equipment and resources, and organising SWWFL team days and inductions.
• Managing stock levels and organising the printing and updating of membership materials. Liaising with suppliers to gather quotes and order new materials.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• An annual professional institution subscription if applicable
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Sunday 19 July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job Title: Community Fundraising and Partnerships Lead

Location: Animal Centre, Hersden; (on site hybrid)

Reporting To: Branch Manager
Hours: 28 hours per week - flexed over 7 days to meet the needs of the business

Overall Purpose
The purpose of this role is to support the generation of vital community raised income to support the running costs of the Branch’s Animal Care and Rehoming services, while also developing, leading and delivering a branch-wide commercially viable, inclusive and comprehensive volunteering programme.
This is a revenue-generating management role within the charity. The effectiveness and success of the postholder will be measured against agreed financial performance, income generation, and impact KPIs, alongside people, welfare and operational outcomes.
The postholder will work closely with the Branch Manager, Board of Trustees, Employees, Volunteers and Retail Operations, playing a central role in shaping the future sustainability, culture and community impact of the Branch.
As an employee within a small, independent charity, the postholder should expect a broad, challenging and varied role, with significant opportunity to make a tangible and lasting impact on animal welfare, people development and the charity’s growth.
A full UK driving license is essential, as the role requires regular travel between the Animal Centre in Hersden, retail outlets across the Branch area, and community locations.

A more comprehensive list of the role’s duties are included below.
This job description reflects the duties of the role as of May 2026. It is not intended to be exhaustive and may be reviewed and amended in line with organisational needs and development.

Impact of the Role This role plays a critical part in strengthening the Branch’s long-term sustainability and community impact. By developing strong local partnerships, expanding community fundraising, and building a thriving and inclusive volunteering programme, the postholder will help generate the income, engagement and support required to deliver high standards of animal welfare and rehoming services. Success in this role will be demonstrated through increased community income, the development of meaningful and commercially viable partnerships, a motivated and supported volunteer network, and stronger connections between the Branch and the communities it serves. The postholder will play a key role in helping the Branch grow its reach, resilience and reputation while ensuring that more animals receive the care, protection and second chances they deserve.

Structure
Reporting to: Branch Manager
Key Tasks and Responsibilities
Community Fundraising, Partnerships & Income Generation
● In collaboration with the Branch Manager create, implement and grow an effective multi year community fundraising programme, identifying new opportunities and partnerships that benefit the branch.
● Actively seek and develop revenue-generating initiatives, preparing business cases and proposals for consideration by the Branch Manager and Trustees.
● Build and manage relationships with local businesses, corporate partners, schools, community groups and other organisations to develop mutually beneficial partnerships, sponsorship opportunities, and collaborative fundraising initiatives.
● Work collaboratively with retail shops and other teams to maximise fundraising opportunities across the Branch as required.
● Monitor fundraising performance and adapt strategies to maximise income and sustainability.
● Create a positive, inclusive, and accountable team culture aligned with the Charity’s mission and values.
Strategy, KPIs & Reporting
● Track performance against targets and take proactive action to address underperformance or emerging risks.
● Produce clear, accurate and insightful reports for the Branch Manager, including KPI performance, financial contributions, risks, opportunities, and recommendations.
● Support informed decision-making by providing data-driven analysis and proposals.
Volunteering Programme
● In collaboration with the Branch Manager, design, implement and continuously evolve a comprehensive volunteering strategy that supports operational needs, community engagement, and income generation.
● Ensure volunteer recruitment, onboarding, training, engagement, and retention are effective, inclusive and well-managed.
● Foster positive relationships with volunteers and ensure they feel valued, supported and aligned with the Charity’s mission.
Diversity, Equity, Inclusion & Wellbeing
● Create, implement and continuously evolve an effective DEI strategy aligned with Charity values and best practice.
● Champion inclusivity across staff, volunteers and service delivery.
● Develop and embed a staff wellbeing strategy that enhances welfare, resilience and supports diverse needs.
● Promote a safe, supportive and respectful working environment.
Governance, Compliance & Collaboration
● Work closely with the Branch Manager and Trustees, maintaining open and effective communication.
● Ensure compliance with Branch policies, procedures, and relevant legislation.
● Contribute to cross-branch collaboration and organisational initiatives as required.
Education & Qualifications
A management or coaching qualification such as a diploma or similar certification would be desirable but is not essential.
Skills and Experience
Essential
● Minimum 3 years’ management experience.
● Proven experience of managing and coaching high-performing teams across multiple functions.
● Demonstrable experience in raising income
● Demonstrable experience developing and managing external partnerships with businesses, community organisations or corporate supporters.
● Demonstrable experience in running a range of commercially viable events and activities
● Demonstrable experience of setting, monitoring and reporting on KPIs aligned with organisational goals.
● Experience of developing and implementing a DEI strategy.
● Excellent relationship-building, communication and influencing skills with staff, volunteers, senior leaders and Trustees.
● Strong organisational and prioritisation skills.
● High level of IT competence (experience of Google Workspace preferred).
● Full UK driving licence, own vehicle and ability to travel regularly between sites.
Desirable
● Experience working within the charity or not-for-profit sector.
● Knowledge of basic HR legislation and governance.
● Confidence in managing and interpreting data to inform reporting and decision-making.
● Strong presentation skills.
Person Specification
● Passionate about animal welfare and the Charity’s mission.
● Ability to identify opportunities where community engagement, partnerships and fundraising activity can generate sustainable income while strengthening the charity’s mission and visibility.
● Positive, proactive and solution-focused approach.
● Flexible and adaptable. Comfortable working in a fast-paced, varied environment.
● Resourceful, resilient and able to work effectively on own initiative.
● Commercially minded with a strong sense of accountability for outcomes.